Communications and events manager jobs

Our day centre service is currently open three days per-week offering respite, food and somewhere safe to be for anyone facing street homelessness. It provides advocacy and casework services to those who are vulnerably housed or homeless, supporting them to address their individual crisis and the underlying causes. We also provide a small year-round night shelter provision. 

APAP works in close partnership with a number of key agencies locally including drug and alcohol teams, street outreach services, local authority housing teams and the wider VCS. We are a gateway service in the community through which our clients can access a range of support. 

This role will require a keen interest in homelessness and the devastating impact this can have on people. This is a new role which would suit someone with experience of recruiting and managing volunteers. The role will entail expanding our volunteer base, developing processes and procedures to effectively support them and managing them on site. The role will report to the Senior Project Worker.

GuildHE represents nearly 70 higher education institutions including universities, colleges and specialists.  We advocate for diversity in higher education, championing vocational and technical education, professional programmes and specialist providers.  We are undergoing an exciting period of transformation, evolving our policy approach and member-focused services to significantly increase our impact within the sector and ensure we’re providing timely, proactive support to our members as they address current and emerging 21st century challenges.

To achieve this, we are seeking an enthusiastic and proactive Executive Assistant to be a supportive force to our Chief Executive Officer and senior leadership.  The post holder will have proven experience of supporting senior managers, including diary and inbox management, travel and event planning, and other administrative tasks. The ideal candidate will be a responsive and details-oriented team player who demonstrates exceptional communication and organisational skills while also being able to work quite independently at times. 

Key responsibilities will include:

• Executive support for GuildHE’s CEO;

• Diary support to the CEO, Director of Policy and Strategy, and Director of Operations and Membership;

• Secretariat duties for GuildHE’s Executive Board;

• Financial administration;

• Logistical and administrative support to the wider team; and 

• Demonstrating a proactive approach to embedding EDI principles in all work.

To apply, please submit a CV, and cover letter of no more than 2 sides of A4. 

Please contact Shoni Robertson-Finn with any questions regarding the role and/or recruitment process. 

Position: Head of Product and Systems Management 
Hours: Full-time, 35 hours a week 
Contract: Permanent 
Location: Office-based in London, N4 with flexibility to work remotely 
Salary: £65,118 per annum plus excellent benefits 
Salary Band and Job Family: Band 4

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. 

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. 

About this job

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities. 

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics). 

We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.

Our Product and Systems Management team are responsible for: defining our product vision; setting the product strategy; and executing on it by delivering new functionality that meets customer needs and supports business goals.

Across all of our products our Product and Systems Management team cover the following areas:

• Being fully responsible for the provision and management of the system
• Owning the list of user requirements. These are known as product backlog items (PBIs) and are drawn from user group meetings/discussions. These PBIs are then scheduled for build and release. 
• Manage the relationship with any external support companies for the relevant products and interconnected products and systems including accounting online, bank checking and deduping systems.
• Manage the data cleanliness, accessibility, availability and retention in accordance with our data governance and security policies particularly the information and data management framework. And develop and maintain automated processing of bulk data.
• Enshrine continuous improvement into the use and development of our Products.

Our use of Product Management comprises of all of our critical business systems (Finance, HR, Intranet, Microsoft end user applications).

Our Head of Product and Systems Management plays a crucial role in the development and delivery of our Product and Systems Management. This role is also responsible for defining and delivering the Product and Systems Management team’s strategy/roadmap and ensure they are delivered. 

For this role we’re looking for:

• Expert level experience of managing a Systems Support Team
• Expert experience of Product Management
• Experience of managing external stakeholders and 3rd party suppliers effectively

Closing date for applications: 9:00am on Thursday 15 May 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Pregnancy Options Centre (Options) are seeking a Fundraising and Marketing Officer to raise funds for our counselling and education services: supporting people in crisis or distress around unplanned pregnancy or pregnancy loss experiences and educating the next generation on matters surrounding sexual health and healthy relationships. The post-holder will be responsible for raising funds from grants/trusts applications, and for developing and maintaining donor relationships. They will also take the lead on marketing the charity through social media, publicity and our website.

Pregnancy Options Centre provides free, non-directive help and support to anyone facing an unplanned pregnancy or struggling following an abortion or pregnancy loss. We offer a safe, non-judgemental environment where clients can explore their thoughts and feelings surrounding their situation and experiences. Alongside our counselling service, our Education project delivers interactive workshops to young people on topics surrounding healthy sex and relationships, self-esteem and the three options following an unplanned pregnancy: abortion, adoption and parenting.

Fundraising and Marketing Officer Job Description

Key Responsibilities

Fundraising and Finance:

• To carry out and contribute to the fundraising strategy
• Write comprehensive and compelling funding applications to Trusts and Foundations, tailoring them to meet a range of criteria
• To research and develop new funders to support the achievement of fundraising goals
• Build, nurture and maintain positive relationships with current funders, corporates and donors by stewarding them well.
• Ensure grants are acknowledged promptly and reporting requirements are met within agreed timescales
• To maintain up to date and accurate funder and donor records
• Work with project leads to identify and produce case studies/ service user statistics to demonstrate the impact of the charity’s projects
• Work with the CEO on community fundraising events, either organised by the charity or supporters.
• Explore innovative ways to diversify and expand Pregnancy Options Centre’s fundraising efforts.

Marketing:

• Manage Pregnancy Options Centre’s website: maintain and update content; optimise pages for audience and campaigns.
• Manage Pregnancy Options Centre’s social media channels; develop and execute a content plan, schedule, create and post engaging content, monitor and respond to supporters to build our following.
• Create and edit short-form videos for social media
• Write and design Pregnancy Options Centre’s Bi-monthly Newsletter; build our following and increase supporter engagement.
• Work with the CEO to devise supporter care procedures for donors to ensure they feel valued by their interactions with us.
• In conjunction with the CEO, attend relevant networking events to increase the charity’s visibility and secure new partnerships.

Other:

• To provide quarterly reports for Trustee meetings
• To attend monthly staff meetings
• To carry out all such reasonable duties as may be required as part of the role instructed by the CEO
• To support and work within the Ethos of the Charity
• To attend regional or national events as required, including networking within the Pregnancy Centre’s Network (PCN)
• To attend Trustee meetings, when required, to give updates and feedback.
• To be familiar and comply with all the charities policies and procedures.

Closing date: 7th May 2025

Interviews: Shortly after

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is recruiting for the position of ‘Digital Product Specialist’ on a permanent, full-time basis, to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.

Job Purpose:

• Manage the digital assets of Islamic Relief UK, particularly the website, ensuring that it operates in an optimal manner.
• Manage the development, evolution and/or integration of digital assets, e.g. digital giving platforms and digital events management systems.
• Ensure all development projects have well considered user interfaces and provide an optimal user experience.
• Provide the Digital Marketing team support with technical SEO, email marketing, and tracking/reporting across key digital marketing platforms.

The successful candidate must have:

• Proven record of excellent people and interpersonal skills with strong communication skills at individual and group levels.
• Experience of managing web development projects
• Experience of working with internal clients and diverse teams
• Experience of delivering with a marketing budget and using resources effectively to successfully balance creative aspirations with limited financial and other resources
• An academic qualification at degree level or equivalent experience/qualification in a digital/developer related field
• A comprehensive knowledge of CMSs, preferably WordPress
• Working knowledge of PHP, HTML, CSS, SQL and JavaScript and version controlling with Git
• Experienced in interpreting data from Google Analytics, Google Search Console and other analytic platforms
• In-depth understanding of UX and UI in the context of web design
• Knowledge and understanding of implementing technical SEO
• Commercially aware, with good understanding of budget management
• Ability to communicate technical information and requirements to non-technical management and internal stakeholders
• Experienced in working from wireframes and written design briefs to build mobile responsive solutions
• An aptitude for managing short-term projects effectively
• An understanding of marketing trends and the charity market

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

or more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on 27th May 2025.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

Are you interested in joining an International Development Charity to work on its individual giving programme? If so, you will be joining at an exciting time for Mothers’ Union, as we prepare to celebrate our 150th anniversary in 2026.

Founded in 1876, Mothers’ Union is a women-led volunteer movement, with a membership of 4 million people around the world, 36,000 of whom live in the UK and Ireland. Based on Christian fellowship, members express their faith through action in their local communities, aiming to create a world where every individual can reach their full potential, by stopping poverty, injustice and violence.

You will be responsible for the implementation and day to day project management of the individual giving programme across our existing and new fundraising products, including our regular giving F2F activity, tribute funds and appeals programme.  As part of a small individual giving team you will be working under the direction and authorisation of the Head of Individual Giving.

The Individual Giving team is responsible for income generation from individual supporters and members, using a range of direct marketing techniques via both online and offline channels. This is an exciting time of growth and opportunity for Mothers’ Union and we are looking for an enthusiastic person to take on this challenge and join our successful team.

Key Responsibilities:

• Assist in the implementation of Mothers’ Union’s fundraising strategy as defined by the annual Individual Giving fundraising budget and plan.
• To maintain professional standards whilst representing Mothers’ Union, ensuring both the reputation of the charity and adherence to our fundraising standards are maintained.
• To ensure good communication with F2F agencies, internal team members and the public by making sure that external communication channels are kept up to date.
• To be the primary point of contact for all supporter enquiries and complaints related to face to face fundraising.
• Managing and inspiring members and volunteers to support fundraising activities.
• To be proactive in keeping up to date with industry trends and changes.

Please refer our job description for more information.

Benefits

• 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
• Employer pension contribution of 6.5%.
• Enhanced maternity, paternity and adoption pay.
• Two volunteering days per calendar year.
• One away day per calendar year.
• Enhanced sick pay.
• Bereavement leave & Compassionate leave
• Season ticket loan.
• Cycle to work scheme.
• Employee assistance programme.
• Eye care voucher and an allowance towards glasses.

Work Location/Hybrid Working Pattern

This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Job. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.

Application Deadline

The deadline for applications is 14 May 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees. You will be expected to ensure that Mothers’ Union’s Equality, Diversity and Inclusion Policy is adhered to in all respects of the role.

This part-time role is at the heart of our creative and administrative operations. The successful applicant will be responsible for ensuring the smooth running of production weeks, supporting creative planning and delivery, and providing administrative support to the Artistic Director and the wider team. They will help manage productions, support volunteers, maintain systems, and contribute to the ongoing success of our acclaimed playwriting programmes for children.

Candidates should be:

· Exceptionally organised, efficient and detail-oriented

· A strong communicator who thrives in a collaborative team

· Calm and capable under pressure, especially during busy production weeks

· Confident managing logistics, paperwork, and people simultaneously

· Enthusiastic about theatre and working behind the scenes

· Friendly, approachable and great at working with volunteers, children and creatives

· Flexible and dependable, with a can-do attitude and a love of problem-solving

The Production Administrator & Assistant to the Artistic Director is responsible for:

· Coordinating all logistics and administration for courses and productions

· Managing communications and documentation for volunteers and creative teams

· Acting as Production Manager during show weeks and supporting technical teams

· Assisting the Artistic Director with administrative and scheduling duties

· Maintaining systems including Salesforce CRM and managing merchandise stock and sales

· Helping to ensure a welcoming, well-run studio environment at S&H HQ
 

The Production Administrator & Assistant to the Artistic Director reports to the CEO & Artistic Director and collaborates closely with all members of the staff team.

To reflect and celebrate the rich variety of heritages, backgrounds, and orientations represented in London and beyond, we strive to build and maintain a staff team and volunteer base that is as diverse as the communities we serve.

Job Tile: Operations and Office Administrator

Reporting To: Fundraising and Operations Manager & Health & Safety Officer

Days & Hours: Monday to Friday. Full-time - 37.5 hours per week

Salary: Depending on experience. This will be discussed with the shortlisted candidates.

Additional Benefits:

• An additional week of holiday (vs national entitlement)
• Four discretionary days of holiday over the Christmas period when the office is closed
• Discretionary Christmas bonus
• Discretionary paid compassionate leave
• Discretionary Occupational Sick Pay
• Discretionary paid time-off for dependents
• Discretionary paid time-off for public duties
• Discretionary additional bank holidays (if any announced by the government)
• Flexible working
• Training
• Long Service Awards
• Private Healthcare Scheme
• Death in Service Benefit
• Pension enrolment (optional)
• Invitation to Charity conferences and webinars

Job purpose

The Operations and Office Administrator will provide wide-ranging administrative & operational support to ensure an efficient office environment, contributing directly to the delivery of the international Missionary Society of St Columban’s mission priorities.

Key Responsibilities

Office Operations: Ensure the smooth running of the office through the management and coordination of IT systems, office supplies, post, telephone/internet, document filing and retention, and oversight of maintenance and improvements to equipment and the working environment.

PA & Administration: Provide IT and administration support to the Regional Director, the Fundraising and Operations Manager, Regional Council, the Board of Trustees, Mission Appeals Team and the community living at St Columban’s House; including minute-taking, arranging meetings, drafting and sending correspondence, database administration, preparation of reports, and booking travel and appointments.

Venue Hire & Events Administration: Coordinate room and grounds hire at St Columban’s – handling enquiries and bookings, diary management, health & safety compliance, preparing the venue, maintaining and improving the facilities, advertising – and assist with the planning and administration of events organised by the Charity.

Reception: Host visitors and handle enquiries by telephone and email; including deliveries/collections, maintenance and supplier visits, and members of the public contacting the office to donate, request a Mass, update their record details, meet with a priest, or for any other reason.

Health & Safety Administration: Manage the online system for health & safety, coordinate the review and update of risk assessments for the office, house and grounds, organise training and briefings, monitor and re-stock first aid supplies, act as a health & safety marshal and organise staff appointed as first aiders and fire marshals.

Principal Tasks

Under the supervision and management of the Fundraising and Operations Manager, you will:

Office Operations

• Champion Microsoft 365 and provide support and guidance to staff in how to make best use of its capabilities.
• Oversee the performance and maintenance of our IT server and network, maintain regular contact with our IT services provider to ensure all issues are resolved.
• Maintain, service and replace office equipment and furniture as required, including IT and telephone systems.
• Monitor and order stock of office supplies, including stationery, cleaning and sanitary products.
• Oversight of office cleaning arrangements.
• Organise and promote recycling to staff for equipment and supplies no longer required.
• Oversee and develop systems for document filing and storage.
• Arrange for confidential disposal of documents in accord with the Charity’s retention policy.
• Oversee arrangements, equipment and systems for receiving and sending out post.
• Process monthly Charity ‘Response with stamps’ claims.

PA & Administration Assistance

• Assist the Regional Director with day-to-day IT and administration tasks.
• Assist the Columban Fathers with administration tasks, when needed.
• Assist with arranging parish appeals and processing the response to appeals.
• Support with direct mail and other fundraising activities.
• Update supporter records in our CRM database.
• Attend and take minutes at Charity meetings.
• Book travel and appointments for the Regional Director and the Columban Priests.
• Prepare and send correspondence by letter and email.

Venue Hire & Events Administration

• Develop a robust and efficient system for the hire and use of the facilities at St Columban’s, covering both external bookings and internal use by staff and volunteers of the Charity.
• Handle all enquiries and bookings.
• Maintain a bookings diary/calendar that is available to all who need access.
• Keep a complete record of all bookings, related documents and correspondence in our CRM database.
• Ensure hirers and users of the facilities are briefed in all matters related to health & safety.
• Ensure the facilities are clean and ready to use before and after each booking.
• Host or arrange hosting for each booking.
• Process payments/donations made for the hire/use of the facilities.
• Collect and record feedback on their experience from external hirers and users.
• Work with the Buildings & Maintenance Manager to maintain and improve the facilities.
• Advertise/market the facilities to agreed target audiences.
• Provide planning and administration assistance for events organised by the Charity.

Reception

• Welcome and host all visitors to St Columban’s during normal opening hours.
• Maintain a visitors log and ensure all visitors sign in and sign out when leaving the building.
• Handle enquiries by telephone and email.
• Process requests from Charity supporters to donate, request a Mass or to update their database record.
• Receive and keep a daily log of deliveries, collections and service/maintenance visits.
• Ensure the Reception area is kept clean and tidy.

Under the supervision and management of the Health & Safety Officer, you will:

Health & Safety Administration

• Maintain and update BrightSafe, our health & safety planning and records management tool.
• Maintain regular contact with Peninsula, our Health & Safety service provider
• Review and update risk assessments for the office and conference room areas.
• Prompt and assist those responsible to review and update all other risk assessments.
• Ensure actions identified following a review are completed and updated in BrightSafe.
• Check and restock First Aid kits.
• Recruit and organise a team of first aiders and fire marshals.
• Provide and monitor accident books for the whole site and keep a central record of accidents reported.
• Arrange training for staff and volunteers in liaison with their line managers.

Some weekend and out of hours work may be required occasionally.

Person Specification:

Qualifications/training:

Essential:

• GCSE or equivalent in English and Maths (grade C or above)

Desirable:

• Business Administration Level 3 or equivalent qualification or experience.
• Microsoft 365 qualifications or equivalent training
• Health & Safety related training
• Other qualifications or training relevant to the role

Skills/competencies:

Essential:

• Competency in Microsoft 365 applications, especially Outlook, Word, Excel, SharePoint and Teams
• Accuracy, attention to detail and an aptitude for problem solving
• Excellent verbal & written communication skills
• Capable of working independently and collaboratively as part of a team
• Confidence in building relationships with various stakeholders

Desirable:

• Competency in Microsoft 365 admin centre and other 365 applications
• Competency in Donorflex or similar CRM database systems
• Knowledge and understanding of office IT systems and requirements
• Knowledge and understanding of workplace health & safety

Previous experience:

Essential:

• A minimum of 5-7 years’ experience of office-based administration work

Desirable:

• Employment within a Charity
• Reception/front of house
• Office filing systems
• Event administration

Special aptitudes and knowledge:

Essential:

• Confident and courteous with people on the telephone, in person and in correspondence by letter and e-mail
• A team player
• Ability and willingness to learn and adapt to new ways of working
• Responsible for undertaking core learning for the role
• Determined, innovative, target driven and self-motivated

Desirable:

• Empathy with the charitable aims of the Columban Missionaries.

As a CRM Support Assistant, you will play a crucial role in ensuring the smooth operation and user satisfaction of our CRM system. You will provide day-to-day support to users, assist with system maintenance, and contribute to the continuous improvement of our CRM processes. This role is ideal for someone who is eager to learn, enjoys problem-solving, and is passionate about delivering excellent customer service.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 7th May 2025

Interview date(s): TBC. Early applications are encouraged as interviews may take place on a rolling basis ahead of the closing date.

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

The Fundraising and Engagement Officer will be a vital member of our charity team, responsible for supporting all activity across community and events fundraising.This role will focus on providing exceptional stewardship for our calendar of community and events fundraising and enhancing supporter engagement. You’ll build relationships with individual supporters, promote fundraising and donor opportunities and help deliver impactful events, all while maintaining the highest standards of stewardship and being respectful of potential sensitivities particularly when working with families who are fundraising in memory.

ABOUT US

We are a children’s charity supporting cardiac, respiratory and intensive care at Royal Brompton and its network of partner hospitals throughout London and the South East.

ABOUT YOU

Our ideal candidate will have experience of working in a fundraising or similar role. You'll have strong written and verbal communication skills to write engaging and inspiring content and messaging. An ability to empathise and communicate effectively about our work is key. If you like the sound of our role then this could your opportunity to join a children’s charity with great credibility and big ambitions as we broaden our reach and significantly increase our impact.

MAIN DUTIES AND RESPONSIBILITIES

Events Fundraising

• Assist in the planning and execution of a diverse range of fundraising events, including challenge events and community initiatives.
• Support the management of event logistics, including participant communication, volunteer coordination, and on-the-day activities.
• Collaborate with external partners and suppliers to ensure smooth event operations and build strong relationships for future collaboration.

Community Fundraising

• Lead outreach efforts to engage new local community partners, such as (small) businesses, schools, and clubs, promoting fundraising opportunities and supporting their initiatives.
• Provide stewardship for in-memory and in-celebration fundraisers, ensuring they receive the information and support needed to maximise their fundraising potential.
• To represent the charity as and when required in schools, engagement events and cheque presentations.

Supporter Care

• Serve as the primary point of contact for community and events fundraisers, delivering outstanding stewardship that enhances their experience with the charity.
• Provide timely and effective follow-up communications with supporters, ensuring they feel valued and engaged.
• Manage our CRM database.
• Maintain accurate records to track communications, income, and supporter preferences, ensuring compliance with GDPR and data protection laws.
• Continuously evaluate the supporter journey, aiming to enhance retention and engagement.

Administrative and Financial Support

• Process cash and cheque donations, Gift Aid and matched funding claims, ensuring this income is processed and recorded accurately on our database.
• Adhering to fundraising budgets, tracking income, and ensuring effective expenditure management.
• Manage the distribution of supporter resources, conduct stock checks for fundraising materials and ensure an organised work environment for all fundraising assets.
• Overseeing our online shop.

Marketing and Communication

• Create engaging materials (posters, leaflets, stories etc) and social media content to inspire participation in fundraising activities.
• Produce regular newsletters and impact reports.
• Ensure fundraising and associated webpages are kept up to date.
• Collate information for the Head of Fundraising to support trust and foundation applications.

Team Collaboration

• Work collaboratively with the wider team (when required) to support in-hospital and community events as well as assisting with tasks as needed to ensure smooth charity operations.
• Support team members with ad hoc projects, activities, and any high-priority tasks to contribute to overall team objectives.
• Any other duties as required by the Head of Fundraising.

ADDITIONAL INFORMATION

Salary is £27000 - £29,000 (depending on experience) per annum. The role covers 37.5 hours per week. Two days per week working in our charity office and the remaining hours working remotely. Occasional evening and weekend work subject to our events calendar.

One-year fixed term contract however there is potential to extend contract length after 12 months subject to performance.

A full driving licence or the ability to travel to events and meetings within London and the South East is essential.

Applicants must be eligible to live and work in the UK to apply for this position.

The role requires successful completion of an enhanced DBS check and mandatory training including level 3 safeguarding (costs covered by charity).

Any job offer and subsequent employment is subject to satisfactory references / checks and a three-month probationary period.

The Brompton Fountain is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. 

PERSON SPECIFICATION

Skills

• Strong relationship management skills.
• Excellent communication skills, both verbal and written, with the ability to convey information effectively.
• Project management with a focus on meeting deadlines and managing multiple priorities.
• Analytical mindset with attention to detail, ensuring accurate record-keeping and data management.
• Excellent IT skills – proficient in the use of MS Office, Adobe and WordPress is essential.
• Knowledge of GDPR and fundraising guidelines.
• Ability to work independently and as part of a team.
• Experience of working with and managing volunteers.

Experience

• Experience of successfully delivering fundraising events.
• Experience providing excellent supporter or customer care, using effective communication to build positive relationships with supporters and stakeholders to maximise impact.
• Demonstrable experience of promoting events to secure support and encourage participation.
• Familiarity with digital fundraising platforms, CRM systems and handling of personal data. 

STAFF BENEFITS

• Flexible working hours to balance home / work life
• Time off in lieu for evening and weekend work
• Home office set up including phone, laptop and printer.
• Pension scheme.  
• Training and development with career progression opportunities.  
• Reasonable expenses paid for offsite meetings and activities
• Annual Leave: 20 days holiday per year plus 8 bank holidays. This is on a pro rata basis. 
• Blue Light Card: enjoy discounts both online and in store across various outlets.

How To Apply

Apply online with covering letter highlighting your achievements, relevant experience and why your application should be considered. 

We will only contact those applicants who have been successful for interview selection at which point you will berequired to provide details of two referees.

Early application is encouraged as we will review applications throughout the advertising period and reserve theright to close the advert early.

You'll work closely with the founders and our amazing volunteer team to take responsibility for the day-to-day operations, and take the lead on process improvement across all operational functions.

Send less to landfill and more to a good cause

A Good Thing is a fast-growing circular economy app, making it easy for businesses to donate unwanted items to local charities. We have over 2,000 charities and 800 businesses using the platform, donating items ranging from bricks, branded umbrellas and envelopes to laptops, trainers and bamboo poles.

We are a volunteer-run, non-profit Community Interest Company (CIC) looking to hire an Operations Lead on a 6-month contract with a view to becoming our first permanent, employed member of staff.

A unique opportunity – about the role

This is a very expansive role, requiring a highly capable, dynamic, organised and self-motivated individual. 

As part of this role, you will:

Manage day-to-day app activity

• Review and manage business ‘offers’ and charity ‘needs’

• Provide the first response to inbound enquiries and support questions

• Verify eligibility of new charity sign-ups

• Process premium business account purchases and renewals

Support regional volunteer teams

• Onboard and train new volunteers

• Coordinate volunteer activity across the regional teams

Support ad-hoc projects, for example:

• Assist with the introduction and adoption of new app features

• Coordinate in-person events and conferences

• Conduct research for growth and partnership initiatives 

Lead operational maturity and process improvement

• Identify opportunities for automation and self-service to enable us to scale efficiently

• Identify and implement ways to scale volunteer activity

• Own the reporting of KPIs (e.g. app activity)

• Develop and maintain policies for business regulations and compliance

• Establish basic employment/HR processes (for you to become employee #1)

• Assist with and simplify bookkeeping and financial reporting

 

About you – who we're looking for

This is a broad and varied role of critical importance to the smooth and effective running of the charity.

Your experience:

• Entrepreneurial (ownership and development of an idea)

• Project management (formal or informal)

• Business operations (finance, HR, regulatory)

• Communications and teamwork

Your skills:

• Excellent organisation and planning skills, comfortable managing multiple competing priorities.

• Excellent digital skills, comfortable with learning new technologies.

• Excellent communicator, presenting complex information clearly in verbal and written form.

• Critical thinker, able to identify improvements to the way we work.

• Self-starter and a fast-learner.

Technology is at the heart of what we do and how we do it. You will be expected to quickly learn new technologies and drive new ways of using technology to help our small team work efficiently.

Experience with the following applications is not required, but would be an advantage:

• Google Workspace (Mail, Chat, Docs)

• Zoom, Google Hangouts

• Stripe, Xero

• Google Looker / Big Query

• The A Good Thing app, naturally!

How we work

This is a part-time role, but in order to support daily activity on the app, we require someone who can be flexible and spread their working hours across a five-day week.

We are a *fully-remote* organisation, meeting regularly on video calls and using messaging (Google Chat) day-to-day. We love to get together for events when we can.

We look forward to hearing from you!

Overview of the International Chief Projects Officer

The International Chief Projects Officer (ICPO) will lead and oversee the Projects Department, and reports to the International Chief Executive Officer.

The ICPO will drive the strategic development, implementation and evaluation of Barnabas’ projects around the world. The ICPO will work closely with the International CEO, senior leadership team, and local project partners to identify opportunities, ensure effective and efficient resource allocation, and deliver impactful results that align with Barnabas’ mission to support persecuted and suffering Christians.

The ICPO will ensure that Barnabas’ projects are strategically aligned with the organisation’s goals, operationally effective, and financially sustainable, while maintaining the highest standards of accountability and impact measurement.

• Location: Remote

Salary: £38,000-£42,000
Contract Type: Permanent
 
About Police Care UK
 
Police Care UK traces its roots back to 1926 following the merger of the charities Police Dependants’ Trust and the National Police Fund. Our mission is to reduce the impact of harm on police and their families across the UK.
 
The Charity is currently undergoing a period of growth and development and has transformed from a traditional benevolent organisation to a leader in the blue light sector. This exciting phase is allowing us to expand both our services and our reach. With our office based in Woking, Surrey, we operate throughout the UK to deliver groundbreaking research, innovation, and evidence-based action that supports the police community in coping with the impact of policing. Our work has included targeted projects within police forces aimed at improving wellbeing as well as providing emotional and financial support to serving and veteran officers, staff, and their families.
 
Who We’re Looking For:
 
We are seeking a proactive and highly self-motivated Fundraising Manager to join our team at Police Care UK and make a critical contribution towards our combined annual fundraising target of approximately £1 million.
 
With knowledge of the funding landscape for first responders, police, mental health, or wellbeing causes, you will take direct responsibility for income from Trusts & Foundations, Major Donors, and legacy fundraising, alongside oversight of our challenge and community events.
 
With strong research and writing skills, you’ll identify new funding opportunities and produce compelling, high-quality applications. You’ll also bring excellent relationship-building abilities, managing key donor relationships with care and ensuring grant compliance to maximise impact and income.
 
If you have a strong track record in securing significant income from trusts, foundations, grant-making bodies and major donors, and a commitment to improving mental health outcomes for those who serve, we’d love to hear from you.
 
Main Responsibilities:

• Develop and deliver a trusts and foundations fundraising strategy to meet agreed income targets.
• Research and identify new funding opportunities from trusts, foundations, and statutory sources.
• Write compelling, tailored funding proposals, applications, and reports.
• Work closely with finance and clinical teams to monitor and report on grant expenditure.
• Organise meetings, presentations, and site visits to engage and inspire funders.
• Provide timely updates, reports, and impact statements to funders.
• Build and maintain strong, personalised relationships with major donors through regular communication and engagement.
• Plan and deliver an effective legacy marketing strategy.
• Champion Police Care UK and the support it provides to our police, their families and the wider police service.

 
Experience:
 

• Proven experience in securing significant income from trusts, foundations, or grant-making bodies.
• Experience of raising substantial fundraising income and achieving performance targets.
• Building and nurturing relationships with grant-making bodies.
• Setting and achieving ambitious income targets from major donors.
• Experience or understanding of effective legacy marketing and administration processes.
• Working with the marketing team to showcase donor impact through storytelling and recognition opportunities.
• Working effectively with a wide range of internal and external stakeholders.
• Demonstrable experience of setting, managing and delivering against budgets, reporting on KPIs, variances and re-forecasting.
• Managing multiple deadlines and working under pressure.

 
Knowledge:

• Knowledge of the funding landscape for first responders, police, wellbeing and mental health causes.
• Understanding of financial budgeting and grant compliance.
• The regulatory environment for charities, Gift Aid, Fundraising Code of Conduct.
• Proficiency in fundraising databases and Microsoft Office.

Skills:

• Exceptional communication skills.
• Strong research skills to identify new funding opportunities.
• Preparing compelling, tailored proposals to inspire significant philanthropic gifts.
• Analyse donor trends and provide insights to enhance major donor fundraising strategies.
• Maintain a pipeline of prospects and manage a calendar of funding applications and deadlines.
• Strong relationship-building skills with funders and internal stakeholders.
• Ability to craft persuasive funding applications.

 
Additional:

• Pro-active and highly self-motivated.
• The ability to change and adapt to changing needs and circumstances.
• Ability to work collaboratively and to support a skill sharing agenda.
• An empathy with the police service and the welfare needs of police officers and their families.

Hours of work: The basic hours of work are 35 hours, Monday – Friday
Location: Remote
 
How to Apply: If you’re ready to join a forward-thinking charity that values innovation, empathy, and collaboration, we’d love to hear from you. You will need to submit your CV and a detailed cover letter explaining why you’re the right fit for this role. Applications are assessed on a rolling basis, so please apply as soon as you are able.
 
Limitations
 
This job description is neither exclusive nor exhaustive. The duties and responsibilities may vary from time to time in the light of changing circumstances in consultation with the jobholder.
The jobholder will be required to work within the rules and regulations of the Charity and accept the authority of the Chief Executive, who has the discretion to delegate authority to the jobholder and to withdraw it.
 
Equal Opportunities Policy
 
The Charity is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. The Charity is committed to providing equal opportunities in employment, and we will not unlawfully discriminate against job applicants, employees of the Charity, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins) religion or belief, sex or sexual orientation.
 
REF-221397

Are you experienced with sales or account management with a strong track record of successfully managing relationships and events?

We have an exciting opportunity for a Marketing Officer to join our growing Community Fundraising Team. You will bring a broad set of skills, including experience with promotional content, relationship management, and events.

This role is part of an exciting period of growth for the Community Fundraising team, with income increasing by over 200% over the past four years and supporter numbers rising by 165%. With a brand review and CRM migration also underway, this is an exciting time to join the MND Association!

Key Responsibilities:

• Support the delivery of community fundraising marketing activity, meeting recruitment and income targets
• Create and implement operational plans for the team including marketing and content
• Manage marketing campaigns through a mix of media from concept to delivery
• Work with digital and product teams to ensure marketing content is delivered efficiently and clearly
• Develop and manage supporter journeys across different media to ensure a consistent and engaging experience
• Keep community fundraising web pages up to date and user-friendly
• Promote and attend a variety of exciting fundraising events - including evenings and weekends
• Manage third-party relationships, including event suppliers, to support fundraising acquisition and recruitment activity
• Support budget planning and monitoring by reporting on performance and outcomes
• Maintain database records ensuring all relevant information about donors is promptly and accurately recorded

About You:

• Background in sales or account management and familiarity with campaign management ideally within fundraising
• Organises with the ability to manage multiple projects and shifting priorities and working to tight deadlines
• Experienced in creating and improving systems and procedures
• Able to produce compelling visual content to support campaigns
• Clear and confident communicator across different formats
• Comfortable working with people from a range of backgrounds and experiences
• Able to research, analyse and interpret data to make informed decision making

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week, with flexibility to attend more regularly in line with organisation needs. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience in fundraising or sales/account management background.
• Experience of working to targets.
• Experience of devising, implementing and monitoring systems and procedures.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.