Communications and events volunteer volunteer roles

We are looking for someone to support our small Communications & Marketing team with content and communications activity, as well as some marketing initiatives.

Develop and implement effective content and communications to engage and grow Mast Cell Action’s impact across the UK. Main responsibilities include management of website content, design and development of social media content and plans, as well as executing corporate communication strategy.

Main Duties and Responsibilities

Support delivery of our communications strategy, with focus on digital communications, content and community events.

Social media management and planning, including content creation (which must include video and design)

Administer and manage the creation and publishing of relevant, original, high-quality content (for all channels and member communications)

Assist in the development and deployment of the communications & marketing strategy

Undertake innovative marketing of events, with a focus on delegates and sponsors/advertisers

Planning, writing and coordinating of corporate communications, including Mast Cell Action's website and e-newsletters

Assist in the planning and execution of media relations and public affairs

Prepare accurate reports on overall performance across all of our key channels

Manage Mast Cell Action's brand and application

This job description should be seen as a guide to the main duties and responsibilities of the role and not as a permanent, definitive statement. The organisation will change and develop, and the duties and responsibilities may vary from time to time.

The role

We are a small, friendly and inclusive charity supporting refugees and asylum seekers to build new lives in Bath. We are looking to recruit a small team of volunteers to look after cmmunications for us. Tasks can be shared according to applicants’ experience, skills and interests, and will include the following:

● Coordinating appropriate responses to any media enquiries, including monitoring and managing our media@  email address

● Engaging proactively with relevant media to help publicise our activities, needs and events by:

○ Writing occasional press releases

○ Creating content and posting on our social media channels

○ Occasionally updating our website.

● Coordinating the production of a quarterly membership newsletter.

● Monitoring and moderating content on our social media channels, taking steps to ensure it’s in line with our values and ethos

● Assisting in the development of written copy and visuals so that they support our aims, and are in line with our values and responsibilities

● Supporting our fundraising team by assisting it to develop and implement effective communication plans

● Monitoring national and international media for relevant issues that BWR should be aware of and may wish to take action to support

● Working closely with the Management Committee and contributing to the overall management of the charity

● Development of a communications strategy and its implementation in line with our wider policies

Your skills and experience

 Ideally you will have a background in communications in a commercial, public sector or charity setting or you may have a background as a journalist. 

Excellent written communication skills are needed and previous hands-on experience of managing social media feeds would be preferable. Skills in the development of visuals for use both online and in hard copy would also be welcomed.

As a regionally based charity, local media contacts would also be very valuable to us. Ideally you will be based in or near Bath. 

You will need to undertake a DBS check.

The role may suit someone who works part time or has recently retired.

Please get in touch if you are interested or would like to find out more. 

Project

There is a huge variety of tasks available to communications volunteers depending on the volunteers’ interests, experience and the activities going on within Voluntario Global at the time. Some of these tasks include:

• Creating content and updating the social media sites: Voluntario Global keeps people up to date with its work and spreads its message through the use of social media such as Facebook and Instagram. It is important to keep these pages up to date with recent activities and new volunteers, and communications volunteers can take on this responsibility. Volunteers will visit various projects or events throughout the week and take photos of the activities and the volunteers to post on Voluntario Global’s social media. They can also document what volunteers get up to in their free time.
• Writing blogs for the Voluntario Global website: Living in the city of Buenos Aires and visiting all the different volunteer projects, there are so many interesting things to write about. Voluntario Global’s website has a blog section for volunteer experiences, culture or current issues and many other topics which you will keep up to date. You have the option to write a few short blogs per week which will be posted onto the webpage and the Facebook giving people more of an insight into living in Buenos Aires and the volunteer experience.
• Interviewing: To ensure that Voluntario Global has up to date information on the volunteers, the projects and the coordinators working at the projects, you can take on the role of interviewing people. These interviews may be with current volunteers in English or Spanish, or with people from in the projects in Spanish and may be used in video form, or be typed up and used for descriptions of projects or website information.
• Translation: The Voluntario Global website uses both English and Spanish so volunteers can help translating information for the website or for the project descriptions.

In order to accomplish tasks, it is important that the volunteer possesses initiative, collaborative skills and empathy to join the activities of the different projects. It is also advisable you bring your own laptop to work more comfortably.

Availability

This program is available all year round. For communications volunteers, there are no fixed hours per week. The hours are flexible and adaptable, they will often depend on the needs of the organization each week and the availability of the volunteer.

Location and first day at work

The Communications Team will coordinate and run their main tasks in the office located in San Telmo. Weekly tasks are organized in two meetings each week, one on Mondays and one on Fridays to discuss what volunteers will be doing during the week and to share ideas and proposals.

Spanish Level Required

The Spanish level required for this role is basic. However a good level of Spanish helps and allows better development of some tasks. The communications coordinators speak English.

Minimum stay

8 weeks

Ignite London's Future: Become Our Communications & Social Media Volunteer at Urban Youth!

In a city grappling with the cost of living crisis, rising crime rates, and pervasive worry, the need for beacons of hope is more urgent than ever. Urban Youth is a bold new movement, a startup youth work charity committed to illuminating London with joy, connection, and boundless possibility for young people. We're not just creating programmes; we're building a vibrant community where young Londoners don't just survive—they shine.

Why Urban Youth Needs YOU!

We've laid the foundation, and the energy is palpable. Now, we're searching for a dynamic and creative volunteer for the role of Communications & Social Media Volunteer to amplify our voice and share our story. This isn't just about posting online; it's about being the storyteller who helps us:

• Get recognised: Build our brand and make Urban Youth a household name for positive youth work in London.

• Recruit young people: Spark interest and excitement among young Londoners, encouraging them to join our inspiring programmes.

• Engage the community: Attract passionate volunteers, generous donors, and enthusiastic partners who want to join our mission.

• Showcase our impact: Highlight the incredible transformations happening within our community, celebrating every young person's journey.

Who We're Looking For:

We're seeking a passionate individual with a knack for digital storytelling and a desire to make a tangible difference.

You might be:

• A social media enthusiast with experience managing platforms like Instagram, TikTok, X (Twitter), or Facebook.

• A creative writer who can craft compelling messages that resonate with different audiences.

• Someone with an eye for engaging visuals (photos, videos, graphics).

• A pro-active individual who can spot trends and opportunities to boost our online presence.

• Someone who understands the power of communication to build communities and drive action.

The Impact You'll Make:

As our Communications & Social Media Volunteer, you'll be the crucial link between Urban Youth and the wider world. Your creativity and dedication will help us reach new young people, inspire more volunteers, attract vital donations, and ultimately allow us to expand our life-changing work. This is your chance to use your digital skills to build a brighter London, one post, one story, one connection at a time.

Are you ready to share our message and ignite London's future with Urban Youth?

Join us in celebrating the journey and shaping the destiny of London's young people.

Express your interest today and help us write the next chapter of Urban Youth!

URBAN YOUTH

Building Futures | Forging Connections | Creating Memories

IAPWA (International Aid for the Protection & Welfare of Animals) is a UK-registered animal welfare charity dedicated to creating a better future for animals in need. As a small charity, who has big plans, we can’t do it without the support of volunteers and fundraisers. That’s where you come in.

Join Our Volunteer Team as a Communications Officer and Make a Difference!

Are you passionate about animal welfare and looking for a flexible, rewarding volunteer role? Help us raise vital funds for our cause by managing and growing our Facebook group where we host monthly fundraising auctions!

As a Online Communications Officer, you’ll be at the heart of our online community, creating engaging content, highlighting auction items, and helping raise awareness for our charity. Your work will directly support our efforts to provide care, rescue, and rehoming for animals in need.

What You'll Do:

• Manage and grow our Facebook group: Keep the group active by posting engaging content that promotes our auctions and other fundraising initiatives.

• Create and schedule posts: Highlight auction items, share updates from our main charity page along with engaging relatable content to keep the group active. 

• Design eye-catching graphics: Use Canva to create appealing posts and event graphics to attract attention and engage followers.

• Engage with the community: Respond to comments, messages, and encourage group interaction to build a supportive environment. Share our group with relevant community pages and work to increase followers. 

• Develop an Auctions Newletter: Produce an exciting newsletter for our Auctions Supporters, keeping them up to date with the latest information and encouraging them to donate and take part in our monthly auctions. 

Why Volunteer with Us?

• Make a real impact: Your contributions will directly support our mission to improve the lives of animals in need. Every post you create, every auction you promote, helps us raise funds for vital care and rescue operations.

• Flexible commitment: You can volunteer from home and work around other commitments. We’re looking for around 1-3 hours per week, and while some tasks may be time sensitive the majority of the role will be flexible. 

• Support & Training: Join a small, friendly team who share your passion for animal welfare. We provide guidance and support to help you succeed in the role.

We appreciate any volunteering help that you can offer YBTC and want to make sure that our

volunteers have a positive experience with us. We pledge to support you as much as we can.

We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might

vary depending on your circumstances. However, some typical tasks may include:

· Helping with event preparation

· Manning checkpoints

· Walking support

· First-aid support

· Marshals

· Support drivers

· Helping with community stalls

We are looking for people who are:

· Warm and non-judgemental

· Willing to learn about the work of YBTC

· Able to communicate with a range of different groups

· Good team players, able to work with other staff/volunteers

· Reliable and able to commit to agreed requirements

We can offer you the following:

· Induction and ongoing training

· Ongoing support and supervision in your role

· The opportunity to learn new skills

· YBTC commitment to health and safety

About Yorkshire’s Brain Tumour Charity

Background

Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support

Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading

brain tumour charity. Offering practical, financial and emotional support to both adult and child

brain tumour patients, together with their families.

We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new

approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.

At YBTC we are a small team who are growing to meet the needs of those affected by a brain

tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region

every week.

Our charity values are:

Integrity, Compassion, Community & Ambition.

Our Vision/Mission

To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.

This is an exciting opportunity to support the Kew Society, a leading community-based charity in South West London, by becoming their Events Development Lead. The Society is run entirely by volunteers for the benefit of everyone who lives in, works in or visits Kew.

You will lead the design and creation of our events programme - talks,walks, workshops and social activities - for the enjoyment of our members.

Completely apolitical, the Society works on behalf of our members to influence decision-makers about issues, such as environmental, that could have a positive or negative impact on the area, and also run events to help connect our community.

As an Events and Communications Coordinator volunteer, you will play an essential role in supporting the charity’s event planning and communication efforts.  While this role is unpaid, it offers a valuable opportunity to gain experience and contribute to the charity’s mission.

Responsibilities:

Event Assistance:

• Collaborate with the events team to assist in planning and executing events.
• Help with brainstorming event ideas or proactively coming up with event ideas that would be beneficial for the charity.
• Provide support with tasks such as coordinating logistics, contacting vendors and attendees and helping with on-site event management.

Communication Support:

• Assist with the development and implementation of communication strategies to the target audience and materials.
• Help to increase the reach and impact of communication pieces by distributing and sharing newsletters, leaflets, posts etc. to relevant communities and outlets.

Content Creation:

• Assist in writing and editing promotional materials, such as event invitations and social media posts.
• Help with graphic design tasks, such as creating event posters and online graphics.
• Document the event, as directed, through photos and videos that can be used by the marketing team for marketing purposes.
• Photo and video editing skills are not essential but highly valued.

Audience Engagement:

• Help to drive reach and impact of social media activity through engaging with posts and sharing to local communities.
• Help to drive event attendance, registrations and, ultimately, optimise results for every event undertaken.

Collaboration:

• Work closely with the organisation's teams to ensure consistent messaging and branding.

Event Support:

• Volunteer at events to assist with various tasks, such as registration, guest services, and ensuring smooth event execution.

Post-Event Feedback:

• Assist in collecting feedback and data to evaluate the success of events and communication efforts.

Personal specification:

This is a role for someone who can play an active and on-site role for Manchester-based events.

• Enthusiasm and dedication to supporting the organisation's mission and representing the charity in the best possible way.
• Reliability to carry out agreed tasks
• Strong written and verbal communication skills.
• Basic skills in using communication and graphic design tools.
• Willingness to learn and adapt in a fast-paced environment.
• Strong organisational skills and the ability to manage multiple tasks and to find solutions for problems if they occur.
• Attention to detail
• Good interpersonal and teamwork skills.
• A passion for event planning, communication, or marketing.
• Flexibility and the ability to commit to the volunteer role.

Time commitment and expenses:

• 3-7 hours per week, either in or out of office hours.
• We request a minimum commitment of 3 months volunteering.

Join Candlelighters as a Fundraising & Events Office Volunteer!

Are you looking to make a meaningful difference in the lives of children and families affected by childhood cancer? We invite you to be part of our team!

As a Fundraising & Events Volunteer, you will support the team during an exciting phase as we aim to increase income and enhance our services for families. You will support corporate fundraising efforts, ensuring local businesses have an excellent experience supporting Candlelighters.

You will also play a key role in organising our Business Collaboration Events—fun, networking-focused gatherings that bring together current and potential supporters to foster collaboration.

Location: 8 Woodhouse Square, Leeds, LS3 1AD

Time commitment: 1 day per week (flexible)

Key Activities

General Fundraising

• Research potential new business partnerships.
• Approach businesses to explore partnerships with Candlelighters.
• Support the team in managing our business club.
• Thank supporters through letters or emails.
• Respond to supporter inquiries via telephone and email.
• Update the supporter database.
• Approach businesses to secure raffle and auction prizes.

Business Collaboration Project Event

• Book venues and negotiate with suppliers to secure free support wherever possible.
• Secure sponsorships for the event.
• Manage event invitations, including design and distribution.
• Organise the event itinerary, including speakers, games, and networking activities.
• Communicate with guests in the lead-up to the event.
• Liaise with the Marketing team to develop promotional materials.
• Perform other administrative tasks to support the fundraising team.

We are looking for volunteers who are: 

• Confident, friendly, and organised.
• Proficient in Microsoft Word and Excel.
• Reliable, proactive, and calm under pressure.
• Experience organising events is desirable.

This role is subject to a basic criminal record check, which is processed through the Disclosure and Barring Service (DBS). Please note that a criminal record does not automatically disqualify you from this role. We assess each application on a case-by-case basis.

Support and Benefits 

It’s vital that our volunteers feel rewarded for their amazing efforts so we want to match your goals, aspirations, availability and everything else with the right opportunity for you. Here are a few examples of what you will receive as a volunteer:

• Thorough induction & training to give you the confidence to perform your role well and to the best of your ability 
• Opportunity to develop new and existing skills to help you beyond your involvement with Candlelighters 
• Ongoing support from the Fundraising and HR teams 
• Certain expenses to be reimbursed as agreed with your Volunteer Supervisor, in accordance with our Expenses policy 
• Regular reviews with your Volunteer Supervisor to help you develop in your role 
• Satisfaction in knowing you are making a valuable contribution to supporting children and families affected by childhood cancer 
• We can be a reference once you’ve volunteered for three months 
• Access to the mental health hotline 
• Charity Worker Discount card 
• Access to The Company Shop 

We are recognised by Great Place To Work® on multiple Best Workplaces Lists in 2023 and 97% of our employees say Candlelighters is a great place to work!

Job Title: Fundraising Events Volunteer – Event Organiser

  Location: Watford (hybrid)

  Time Commitment: Flexible depending on events, 6 months minimum

About Us

Watford & Three Rivers Refugee Partnership is committed to supporting refugees and asylum seekers through practical help, advocacy, and community connection. Fundraising events are essential to raising the funds and awareness needed to continue our work.

Role Summary

We are looking for an organised and motivated volunteer to take the lead in planning and delivering fundraising events. From idea to execution, you will play a key role in creating impactful, engaging events that support our mission and bring communities together.

Key Responsibilities

· Plan and organise fundraising events (e.g. benefit concerts, community dinners, quizzes and sponsored walks)

· Coordinate logistics such as venues, suppliers, schedules, and permits

· Recruit and manage other event volunteers, with support from the volunteer coordinator

· Promote events through flyers, social media, and local networks

· Manage event budgets and donations, with support from the fundraising team

· Ensure health and safety and accessibility considerations are met

· Evaluate event success and contribute to future planning

Skills and Qualities

· Strong organisational and time management skills

· Creativity and initiative in developing fundraising ideas

· Good communication and teamwork abilities

· Comfortable working independently with guidance

· Passion for refugee support and social justice

· Experience in events is a plus, but not essential

What You’ll Gain

· Hands-on experience in event planning and nonprofit fundraising

· Development of leadership, coordination, and communication skills

· Opportunity to see the direct impact of your work

Training and Support

.       Induction and event planning guidance and training

· Ongoing support from the Fundraising Lead  

· Access to charity resources and networks

· Reimbursement of expenses

Apply:

Please apply by sending you CV.

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Our Programming volunteers provide a warm welcome to everybody as part of the programming on property, making sure our visitors get the most from their experience with us. 

 This role will suit you if you are:

• Someone who loves meeting people and being part of a team
• Looking for new experiences
• Wanting to utilise your communication skills or develop them further
• Someone who enjoys a busy environment
• Flexible with what you can support with, there will be a rota you can pick and choose the events and activites you wish to get involved in
• Cheerful – even when last minute changes including the weather affect proceedings

By getting involved you could:

• Help support activities across the property
• Support ticketing, guiding, ushering and hosting events with external partners
• Enjoy some of our events 1st hand from a seat in the wings
• Become part of a friendly and dedicated team
• Enjoy new experiences and learn something new every day
• Build your confidence and experience
• See first-hand the rewarding results of helping visitors have a great time
• Share your enthusiasm and passion for what we do 

You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever.All National Trust volunteers will be asked to

• Respect and uphold the National Trust values whilst volunteering with us.
• Complete training required of all NT volunteers and any role specific training
• Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity. 

 We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:

• Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
• Be offered expenses to cover agreed travel costs between home and place of volunteering.
• Have remote access to support, news and rotas via our volunteer website

Tasks and responsibilities

• Providing a warm, welcoming and friendly approach to all of our visitors to our events and activities
• Supporting our visitors by providing them with information and guidance so they get the most from their time with us during the event
• Supporting visitors at several points throughout their experience
• Being ‘in the know’ at events and during activities to best help our supporters enjoy it in the way best suited to them
• Support accessibity needs during events to help ensure all visitors are feel included and welcome
• Responding to situations to ensure we always provide a great experience for people – and often spotting issues before they happen!
• There will be plenty of opportunities to do the little things that make a big difference to someone’s experience at Ickworth
• Helping things run as smoothly and safely as possible – this includes getting to know health and safety and evacuation procedures.
• Being part of a team that may need to adapt and change in response to local needs, National Trust priorities or changes to government guidelines

Skills acquired: Adaptability, Advice & Guidance, Communication Skills, Community Development, Crafts, Customer Service, Event Support, Fundraising, General Education, General Play and Recreation, Guiding, Interpersonal Skills, Music Arts, Public Relations, Teamwork, Theatre Arts, Visual Arts, Youth Activities Management

Bromley Experts by Experience runs different events for our members, and for the wider local Deaf and Disabled Community. Most events are monthly – apart from our annual Disability Pride. Events offer opportunities for Deaf and Disabled people to share ideas, feedback on local issues and get to know each other. Each event has two members of staff present, organising the agenda, setting up the room and supporting the tech to include online attendees. 

Welcome Volunteers help event attendees have a comfortable, accessible experience. They greet attendees arriving by taxi, direct people around the venue, pop the kettle on, and say hello to those coming along for the first time. Right before, and right after the event can get busy, having someone to specifically welcome attendees, and get them settled in, makes a big difference! 

What is involved:

Our Community Events include monthly Coffee & Chats – where members can socialise and meet new people and Forums – where members can share their lived experience and feedback on local services. 

• We send event dates, regularly in advance, and ask you to indicate which you can do. We’ll then check shortly before if anything has changed – we understand it sometimes does! 
• On the day – attend the relevant venue, for the events you are supporting. 

Staff will ask you to support attendees, by doing one or more of the following: 

• Meeting attendees from taxis and show them into the venue. 
• Greeting attendees as they come into the event space. 
• Helping attendees find a seat. 
• Making new or nervous attendees feel comfortable and welcome. 
• Introducing new attendees to each other or to staff at the event. 
• Asking if attendees would like a drink and popping the kettle on. 
• Letting people know where the toilets and other facilities are. 
• Handing out and collecting feedback forms. 
• Taking attendees back to taxis after the event closes. 

IMPORTANT: As a Deaf and Disabled People’s organisation, our regulations require that our staff, trustees and volunteers bring with them lived experience of disability (self-identified or otherwise). See how we define this below.

When / Where / How often?:

• We ask Welcome Volunteers to help at a minimum of two events each year. 
• Monthly events (Coffee & Chat and Forums) happen at Community House, South Street, Bromley, BR1 1RH on selected Thursday afternoons between 2pm to 4pm. Check the events page of our website for dates. 
• For monthly events, you will usually be needed at the start and end. 
• We ask Welcome Volunteers to arrive by 1.30pm. 
• You are welcome to stay for refreshments, or to go and come back. (You need to return by 3.55pm ready to help attendees leaving).

What you will get out of it:

• Receive a Volunteer Welcome and ongoing support from X by X.  
• Meet new people and be part of a team.  
• Experience of inclusive and accessible events. 
• Practice your interpersonal and communication skills. 
• Out of pocket travel expenses and free refreshments during the event. 
• Know you are part of creating a more accessible experience for attendees.

What we ask of you:

• Attend the events and meetings that you agree you are available for, and if something changes in your availability, let us know as soon as you can.
• Treat everyone with respect and in an inclusive way.  
• Follow event staff instructions on the day. 
• Volunteer at a minimum of two events each year. 
• Be on time and let us know if you’re running late. 
• Be available for the duration of the event, unless otherwise agreed. 

Key skills and qualities

• A belief that Disabled People can and should be actively welcomed and included in our communities. An understanding that it is barriers in society that make that harder. This is called the Social Model of Disability. 
• Lived Experience of disability (can be self-identified)
• An inclusive, non-judgemental attitude. 
• Able to make people feel included and relaxed. 
• Comfortable with people and communicating in a way that is accessible to you. 

What we mean by lived experience of disability:

As we follow the Social Model of Disability, our definition of Disabled person includes anyone who is being discriminated against or disabled by barriers in society, including:

• People with physical impairment
• People with visual impairment
• Deaf people
• People with hearing impairment
• People who are neurodivergent
• People with learning difficulties/disabilities
• People who experience mental health conditions/mental distress
• People with long-term health conditions

We recognise that a lot of these impairments are invisible and many people have more than one impairment.

Are you passionate about social media and can lead a small team? We're looking to recruit a Lead Volunteer for our Social Media Team. We’re looking for someone who has a passion for promoting a small charity supporting a rare condition and has the ability to support a volunteering team as well as plan and use platforms and tools for social media including Canva, Google Drive and other digital platforms.

The Social Media Team develops and promotes Burning Nights CRPS Support’s communications online, using social media platforms as widely as possible, in order to maximise our impact and to inspire actions in the public, healthcare professionals, communities and businesses. The promotion of our activities will raise awareness of Complex Regional Pain Syndrome (CRPS) and provide support and empowerment to the CRPS community. Communications will also run in line with Burning Nights CRPS Support's campaigns strategy/plan.

This is a flexible volunteering opportunity, which means your commitment can be balanced around your lifestyle - being part of a team to ensure that communications to our community and supporters are up to date and timely.
You will provide leadership for your team and support the development of a communications plan for the charity.

Key Tasks and Objectives
You will lead and support an overarching communications strategy, direction and plans for Burning Nights CRPS Support's Social Media/online communications, create engaging content, supervise the team and encourage high standards.
Tasks may include:

• Managing the Social Media campaigns across social media, which includes overseeing engaging content, writing and editorial, design and artwork from The Social Media Team.
• Help develop social media campaigns and day-to-day activities.
• Prepare graphics for sharing across channels.
• Monitor the impact of social media campaigns; Analyse, review and report on effectiveness of campaigns in an effort to maximize the charity’s reach.
• Scheduling and posting social media content.
• Capture and report on monthly data from across all social media platform.
• Lead on Social Media meetings or the social media section of Comms meetings.
• Work with the whole Comms & Marketing Team including the Lead Communications & Marketing Volunteer to provide relevant content for their teams to use on social media, providing training/coaching where appropriate.
• Develop, manage content and maintain social media objectives and targets.
• Supporting the Social Media Team to ensure our social media platforms are regularly updated.
• Supporting with the development, preparation and implementation of Burning Nights CRPS Support's Social Media strategy in conjunction with the overall Comms strategy.
• Encouraging others to comment on our posts and share them with others, to ensure that our communications reach a wide range of stakeholders and diverse audience.
• Increasing the numbers of followers and engagement across our social media channels - Facebook, Instagram, LinkedIn, YouTube, Pinterest, TikTok and X, using appropriate tools and utilising relevant channels to reach diverse audiences.
• Monitor, analyse and report on the performance of social media channels/activities using tools like Metricool, Buffer and Google Analytics, feeding back monthly to the Lead Comms Volunteer and the trustees, using the data to inform future activities.
• Keep up to date with the charity and healthcare sectors, events and news, and suggest content to promote through our social media feeds.
• Support new volunteer Social Media Team members ensuring they understand their role or assign them their role.
• Act responsibly with data held by Burning Nights CRPS Support that you may access as part of your role, adhering to guidelines and policies and reporting any concerns or possible breaches to Burning Nights CRPS Support's Data Protection Officer/Lead.

Key Skills or Qualifications

• Experience of using social media platforms, other online tools and Communications to generate interest in a charity, business or project.
• Experience of managing a team and projects.
• The ability to inspire people to act and get involved internally and externally.
• Ability to transform small snippets of information into interesting and engaging stories suitable for social media platforms.
• Good IT skills, including Google Drive, Canva, Buffer, Word and Excel.
• Experience of managing multiple campaigns, with excellent organisational and time management skills, delivering effective targeted outcomes.
• Be proactive and show initiative, with the ability to volunteer unsupervised.
• Genuine interest in supporting a small charity and a passion for campaigning for a healthcare charity.
• Be motivated and enthusiastic with proven experience and is passionate about social media and marketing, and producing tangible results.
• Good interpersonal skills dealing with people sensitively and respectfully from a wide range of backgrounds
• Strong strategic development, project management and articulate communication skills.
• Good attention to detail and accuracy, with succinct writing and proof-reading skills
• Able to establish and maintain effective working relationships with other volunteers and staff.
• Excellent organisational and time management skills with the ability to prioritise and structure work schedules.
• Ability to be innovative and creative.
• Ability to be flexible and have a 'can do' approach.
• Friendly, approachable manner - able to build rapport with a range of partners and staff, and provide a collaborative team environment.
• Confidence in communicating on Zoom or by email.

Key Benefits

• Voluntary Experience: Gain practical real-world experience working in social media management.
• Supportive Team: Collaborate with a passionate team working on projects.
• Personal Development: Develop your skills in social media marketing, content creation, and community engagement.
• Portfolio content for future job applications.
• Opportunity to contribute to a meaningful cause.

Training and Support

• Full induction to our organisation, as well as check-ins, ongoing training, supervision and support from the Communications & Marketing Lead Volunteer, Volunteer Co-ordinators, Trustees and the Volunteer Team.
• Relevant and ongoing training for your volunteer role.
• Regular updates on charity activities.
• Support, advice and guidance from Charity team.
• After 3 months volunteering, all volunteers are eligible for additional training courses (reasonable cost).
• Out-of-pocket expenses, approved in advance will be reimbursed.