Communications and external relations officer jobs in charing cross, greater london

UK for UNHCR – Director of Individual Giving

Contract: Initial two-year fixed-term contract. 

Location: Hybrid working, with one to two team days per week in London, EC2A.

Working hours: 35 hrs/week.

Salary: £76,000-£84,000 per annum.

UK for UNHCR, the UK partner of the United Nations High Commission for Refugees (UNHCR), is seeking an Individual Giving leader to shape the future of Individual Giving at the organisation and unlock long-term, sustainable income growth.

UNHCR stands alongside people forced to flee their homes, advocating for their rights and raising funds to support their protection, dignity and futures. UNHCR’s work has never been more important – by the end of 2024, a record 122.6 million people were displaced, with children accounting for 40% of all forcibly displaced people
UK for UNHCR (UK4U) builds solidarity and raises funds in the UK for refugees worldwide - last year UK4U raised a total income of £25.5 million and continues to build on strong foundations since its beginnings in 2019.
The charity is now seeking a Director of Individual Giving in a new and exciting opportunity to explore how UK4U can expand on these foundations, with a focus on increasing the sustainability of the donor base and maximising lifetime value, as well as identifying opportunities for transformational income growth.

The role will be responsible for leading a team of 12 people and strategic leadership for all fundraising from the UK public, including mid-value and legacy supporters, and covering both digital and offline channels. The post-holder will utilise market insight, data intelligence and an innovative approach to design a high-performing long-term Individual Giving strategy that puts UK4U’s supporters and refugee communities at the heart of everything they do.

The ideal candidate will have substantial experience of leading successful, large-scale multi-million-pound Individual Giving programmes and proven leadership experience at a senior, strategic level. You will have a strong track record of fostering innovation in Individual Giving, alongside the experience shaping strategy and making significant investment decisions.

You will also have a deep understanding of the UK Individual Giving fundraising market across all channels and of programmes that focus on value, high average gift rates and mid-value programmes. Finally, you will be an inclusive and empowering leader with a strong commitment to the refugee cause. Experience of fundraising for international humanitarian and development causes would be an advantage, as well as understanding of mid-value programmes.

UK4U strongly values diversity and recognises that it is critical to the success of the organisation and the cause that they serve. They are committed to providing an inclusive environment for all who work with them and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. The charity is also open to flexibility in many ways, including the possibility of reduced hours, flexible start and finish times, or compressed hours. Please don’t be afraid to speak to AAW and UK4U about this, so that we can explore what’s possible.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 20th October, 9.00 am. 

Role Purpose

RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE’s programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people, including children and young people, can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community.

The Advanced Practitioner will manage a caseload of 70% which will involve direct work with service users. The post holder is also required to coach, mentor and develop staff and deliver regular workshops to enhance their skills and expertise in specific area. Additionally, there is a requirement to exercise enhanced responsibilities in relation to conducting specialist risk assessments and work with service users and families. Such responsibilities will include the ability to demonstrate enhanced levels of practice, competence/skills in areas such as direct practice with service users, children and families, multi-agency working, knowledge of organisational systems and processes and the wider social policy context.

The post holder will be required to represent RISE when meeting with external commissioners and key stakeholders, as and when required.

Key Responsibilities

Service Delivery – 70% of workload

• Engage in direct practice with service users, children and families including, where appropriate, co-working with other practitioners (to develop their skills and expertise).
• Use initiative to make decisions to ensure continuity of service delivery.
• Promote and represent RISE Mutual CIC services as required at relevant events.
• Develop excellent relationships with our customers and something like respond positively to their needs.
• Promote high standards of service delivery and lead on internal audits to ensure the quality assurance framework is adhered to.
• Liaise with statutory, voluntary and private sector organisations and participate and facilitate multi-disciplinary and inter-agency working (including involvement in case conferences and reviews). This includes prisons.
• Support the practitioners in arranging cover where there is advance warning of absence and keep the Service Manager informed.

Record Keeping

• Support the day-to-day delivery of key projects.
• Maintain clear records of work undertaken and ensure service integrity.
• Establish and maintain methods to monitor suitability and risk assessments and share good practice.
• Complete specialist risk assessments, and reports and upload on the CRM system.
• Support practitioners to record information effectively on CRM system and follow the RISE recording convention.

Product Design and Development

• Partake in design and development of new interventions, including writing an associated manual and training programme.
• Train identified RISE practitioners to deliver specific interventions, whether this is one-to-one or programmes.
• Be responsible for testing/piloting and familiarisation of new intervention and overseeing delivery of facilitators assigned to the contract.
• Act as main point of contact as the technical expert on the project.
• Attend performance review meetings and deputise if required by the Service Manager or Team leader.

Quality Assurance

• in line with the Quality Assurance Framework, quality assure services and programmes being delivered on the contracts, according to the QA Framework in line with recognised procedures.
• Support practitioners to adhere to a quality assurance framework to ensure there is synergy with the delivery of key performance indicators.
• Ensure effective planning for the delivery of the intervention to achieve quality standards and meet contract requirements.
• Support staff to deliver quality assessments, reports and achieve good outcomes with service users.
• Provide support and advice to other team members in relation to their practice and professional development which may include coaching and mentoring staf.

Evidence & Research

• Design intake/exit questionnaires to evaluate the effectiveness of interventions
• Evaluate the effectiveness of a specific intervention on an ongoing basis, using intake/exit questionnaires, stakeholder, and service user feedback, and adapt it accordingly.
• Support and assist colleagues with the implementation of the Evidence & Research framework for these contracts. Work with research institutions that partner with RISE to contribute to the evaluation of the impact of our new programmes and services.
• Build good thought leadership in a particular area of work delivered within RISE.

Learning and Development

• Deliver training for commissioners and RISE staff.
• Deliver coaching and support workshops and/or Action Learning sets to help staff develop and improve skills, competence and knowledge in RISE interventions.
• Support staff to develop their cultural competence and understanding of culturally informed approaches.
• Contribute to the learning and development of students and others as required. Arrange training, with support from the Service Manager, as requested.

Stakeholder relationships / Performance

• Liaise and share important information with relevant stakeholders and partners to ensure an integrated approach to risk management.
• Liaise with relevant professional agencies involved with the Service User as per data sharing agreements and relevant legislation.

Other duties

• The Advanced Practitioner will also be expected to attend to his/her professional development through training, supervision and learning.
• Undertake other duties as may be required which are commensurate with the grade and nature of the post.
• Cover for other posts as appropriate, and willingness to be trained in new interventions.

Knowledge, Skills, Abilities and Experience

Essential

• A proactive approach to problem solving.
• Strong negotiation skills and the ability to influence external partners, stakeholders and customers to secure mutually beneficial outcomes.
• Experience of delivering and quality assuring interventions to people with complex issues.
• Ability to manage workloads effectively, to meet deadlines and work under pressure and to support others to do so.
• Good communication and Interpersonal skills both verbal, (including presentations) and written.
• Effective team worker with ability to develop and sustain key relationships.
• Using pro-social modelling and motivational interviewing in practice.
• Comprehensive understanding in managing safeguarding issues and procedures and risk management of offenders.
• Working within legislative frameworks and using this application to develop, influence and encourage partnership working.
• Ability to work co-operatively and flexibly with colleagues as part of a multi-disciplinary team.
• Skills in developing staff motivation
• Ability to identify and address issues of diversity and inclusion in service delivery and in working with colleagues.
• Proven ability to challenge and remove any unnecessary barriers to service delivery.
• Ability to focus and demonstrate resilience.
• Ability to make effective informed decisions.
• Ability to write high quality reports.
• Good IT skills and experience of working with Word, Excel and Microsoft project skills.
• Sound understanding of Rehabilitative interventions and case management.
• An Enhanced DBS Check is required for this role.
• A minimum of 3 years’ experience, gained in working with families
• and children, DA or Criminal Justice.
• Experience/ background of working in the Domestic Abuse field.

Qualifications

• A relevant qualification, e.g. probation officer, social work, forensic or clinical psychology, CBT therapists
• Ability to develop new interventions
• Work with people with mental health and psychological wellbeing
• needs – diagnosed and undiagnosed mental health issues.

Desirable

• Working with young people to address a variety of their needs such as drug misuse, gang affiliation.
• Working with adults and young people from culturally diverse backgrounds.

To apply, please submit your cv and a cover letter outlining the experience and skills you bring to this role and explaining why you are interested in this position.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Thousands of people in our communities are affected by breast cancer, and many of these are compelled to help by fundraising for Breast Cancer Now. To enable us to best support our network of fundraisers, and create a leading sector programme, we've just reconfigured our relationship fundraising team.

There is now an opportunity for a community fundraising executive to join the London, South and Wales team.

In this busy and exciting supporter-facing role, you’ll provide stewardship to our brilliant fundraisers, organising events from bake sales and balls to tractor runs and sponsored walks. And, alongside the other community fundraiser executives, you’ll be the first point of contact for supporters, playing a key role in the smooth day-to-day running of the programme.

Through excellent relationship management, you’ll inspire our supporters to see through their fundraising plans, raise as much as possible and continue to support the charity in a way that’s right for them.

Reporting into an experienced community fundraiser, you’ll be nurtured and developed in your role. And have the opportunity to develop relationships with a wide variety of supporters, from individuals and volunteers to clubs, societies, groups and local companies.

About you

You’re a brilliant communicator, love working with others, thrive in a busy environment and have a ‘can do’ attitude to your work.

Having worked in a customer or supporter facing role before, you’re naturally committed to providing exceptional stewardship. Engaging with our supporters will energise you, whether that’s speaking to them over the phone, hosting a cheque presentation or attending an event.

You’re organised and can prioritise your work well. You can also quickly pick up processes and have excellent administrative skills, all experience you’ve gained in a professional working environment.

It’s great if you’ve worked in a charity before, and community fundraising experience is a bonus. But it’s your passion for fundraising and making a difference that’s important – if this sounds like you, we can’t wait to hear from you.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date

Tuesday 7 October 2025 09:00 am

Interview date

Monday 20 and Tuesday 21 October 2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

About us:

Are you passionate about financial capability? Join us to help develop knowledge, resources and tools that are accessible to all!

At The London Foundation for Banking & Finance (LFBF), our story began in 1879 when a group of visionary bank workers set out to elevate professional standards and leadership in the industry. Over the past 145 years, we became a recognised leader in financial services education, offering industry-leading qualifications and setting the gold standard for professional competency.

In 2023 we entered an exciting new chapter as an independent charity, revitalising and refocusing our mission to improve financial capability and empower professionals in the sector. We are now  expanding our team to drive this transformation forward.

Our charitable objective is the advancement of knowledge and education in financial services, and to carry out research and publish useful results for the benefit of the public. In doing so, we seek to improve levels of financial literacy and skills, as well as support those working within or considering a career in the financial services industry.

Our objective is just as relevant, perhaps even more so, today as it has been in our long history. If you're inspired to make a real impact and contribute to the advancement of financial knowledge for the benefit of society, we want to hear from you.

About the role:

Do you have a passion for financial capability along with product development and project management skills?

We’re looking for a proactive and professional Financial Capability Manager to play a key role in our strategy.  

What you’ll be doing

As our Financial Capability Manager your responsibilities will include:

• Manage the implementation of the products and services outlined within our financial capability strategy.
• Design product briefs and develop content in line with user and stakeholder feedback.
• Manage the technical infrastructure that supports our financial capability products.
• Monitor and report on progress and identify any risks.
• Build working relationships with stakeholders.

 What we’re looking for

We’re seeking someone who is:

• Professional, approachable, and confident in communicating with people at all levels.
• Experienced in project management and administration.
• Knowledgeable about and able to use technical terminology in relevant scenarios.
• Organised, with excellent attention to detail and strong time-management skills.
• Competent in Microsoft Office (Word, Excel, PowerPoint).
• Proactive, adaptable, and able to work independently with minimal supervision.
• Educated to degree level or equivalent.
• Aligned with our mission, collaborative culture and values.

It would be great if you also bring:

• Experience of managing products and services that are either B2B or B2C
• Risk management experience
• Project management training or qualification

What we offer:

• A collaborative, adaptable and supportive work environment where integrity and innovation are valued.
• Competitive compensation based on your experience and our sector
• Hybrid working – work from home and work from our London office based in the City: we’d like you to be in the office at least two fixed days a month and relevant events but otherwise we’re flexible.
• Flexible working days and times: This role involves events, some of which may be in the evening or breakfast briefings so the flexibility needs to go both ways.
• Development opportunities – this is a new role with the opportunity to learn new skills and develop your experience in events management, project management and administration.
• We recognise that physical, mental and financial wellbeing is important:
  • so enjoy our generous annual leave (27 days plus bank holidays for full time hours, pro rata for part time hours).
  • plan for your future pension with either 3 or 4% employee contributions and 6 or 8% employer contributions.
  • provision of generous life insurance cover, to provide financial security to your loved ones should the worst happen.

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Job Description

You’ll join the Research Management and Impact team, part of Marie Curie’s Research and Policy Directorate. As the UK’s largest charitable funder of palliative and end-of-life care research, we manage a diverse portfolio of grants, centres, and commissioned projects. Our team also leads on measuring, communicating, and maximising the impact of funded research – ensuring it drives real-world change in care and policy.

As Research Manager, you will oversee a portfolio of research grants from application through to delivery, supporting researchers and ensuring effective management of funding. You will also play a vital role in tracking and demonstrating the impact of Marie Curie’s research, helping to evidence the difference it makes for patients, carers, and services. Your expertise will directly contribute to building a stronger evidence base and closing gaps in palliative and end-of-life care.

Your Impact:

• Manage pre- and post-award research funding processes, including applications, reviews, contracts, and reporting.
• Act as the main point of contact for funded researchers, linking them with Marie Curie colleagues across policy and services.
• Overseeing financial management of research grants, audits, and reporting.
• Lead on the annual Researchfish impact data collection and monitor policy impact using tools such as Overton.
• Produce case studies, reports, and metrics to evidence and communicate research impact.
• Support organisation of research events, including the Marie Curie Research into Practice Conference.

Key Criteria:

• Experience in research management at a charitable or government funder, university, or NHS organisation.
• Knowledge of UK health and/or social science research sectors.
• Strong financial management skills and experience.
• Proven ability to analyse data, produce clear reports, and communicate complex information.
• Excellent organisational and interpersonal skills, attention to detail and ability to work collaboratively across teams.
• Relevant degree or higher level qualification (or equivalent knowledge/experience).
• Interest in palliative and end-of-life care.

Please see the full job description.

Additional Information

Application & Interview Process

• As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Closing date for applications: October 13, 2025.

Salary: £36,900-41,000 per annum (+ £3,500 London Weighting Allowance if applicable)

Contract: Permanent, full-time (35 hours per week)

Based: London. Working from home and 2-3 days a week from our Embassy Gardens office.

We are open to considering candidates from other locations within the UK.

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

A unique and exciting opportunity has arisen for an individual to join a dynamic and growing sector leading satellite Students’ Union in the heart of Canary Wharf. This role will have the opportunity to tap into a variety of different areas of Students’ Union life working with the Students’ Union Manager (London) and the Student Experience Coordinator to develop and deliver a bespoke range of opportunities for our students studying at the University of Sunderland in London.

The post holder will need to demonstrate the essential criteria from the JD/Person specification within their application statement as well as have demonstrable experience in training and developing volunteers.

It is an exciting time to join us! In January 2025, we moved into a brand new campus building with dedicated Students’ Union space, have recently achieved Quality Students’ Union accreditation from the National Union of Students and have completed a Democracy and Governance Review to revitalise the way our students interact with the Democracy and Governance of the organisation across both the Sunderland and London campuses.

Informal conversations regarding the post are encouraged with our Students’ Union Manager (London), Amie Hammond, ahead of application.

Please email Amie to arrange an informal and confidential meeting.

How to apply: 

If you have an interest in this role, please visit our website to view the job description for further details.

Download our Job Description for further details.

Please send your completed Application Form and Equality and Diversity Form as instructed on our website by Tuesday 7 October 2025, midday, 12 noon.

This vacancy is not open to individuals who have applied previously.

We are committed to ensuring our workforce reflects the diversity of the world and community we are based in. We positively encourage applications from all individuals irrespective of their gender, age, home country, ethnic background, sexuality, religious beliefs or disability, and welcome requests for flexible working.

Use your culture and people leadership expertise to support the dynamism and excellence of a fast-growing and highly respected youth charity. 

We are seeking an exceptional culture and people leader who brings experience of supporting organisational growth and excellence.

One YMCA is now one of the largest YMCA’s in Europe and our focus is supporting vulnerable people in Hertfordshire, Bedfordshire and Buckinghamshire to develop the skills and confidence to live their life to the full.

In the last five years, we have trebled our income to £40m, and more than doubled our staff numbers to 750. This is a new role that we have created to provide leadership to a strategically critical function and to develop our staff and culture so that we maximise our social impact across our 160 sites.

You will be responsible for developing a culture and people strategy in line with our organisational plan, elevating the culture and people function to be as proactive and value adding as possible, and ensuring a thriving, inclusive, and values-driven workplace.

If you enjoy working in a dynamic organisation and are attracted to the challenge of working with highly committed staff, serving people with complex needs and in a context of organisational growth, we would love to hear from you.  

For more information please see the job pack attached. Closing date 23rd October. 

Camden Learning is looking for a new Independent Chair to lead its Board and support the Executive team.

Camden Learning is a company limited by guarantee, whose current members are the schools and colleges of Camden. The board comprises both independent non-executives and elected representatives of the member schools. The current Chair, Dame Christine Gilbert, is leaving after eight years following her appointment as Chair of Ofsted. Camden Learning is therefore looking to appoint a new Independent Chair to lead its Board and support the Executive team.

Our education strategy to 2030 – Building Back Stronger – is well underway with many initial successes but there is much more to do. At the heart of this is a clear commitment – not only to excellence, but to excellence alongside equity. That means ensuring that we meet and exceed the needs and expectations of all, especially our most vulnerable learners. This is an exciting time to join Camden Learning, to build on our early momentum and work together to transform educational outcomes for our community and beyond.

Key dates
• Applications close: Monday 20 October (5.30pm)
• Screening Calls: w/c Mon 27 October and 03 November (online)
• Final Panel Interview: Mon 10 November (in person at Camden Learning, Pancras Square, London N1C 4AG)
• Start date: November 2025 (or as soon as is possible), to be agreed with the successful candidate.

To apply, please:
1. Download and complete the application form, which includes shortlisting questions about your motivation and relevant experience.
2. Attach your current CV.
3. Submit both documents by email 

ImpactEd Consulting is acting as recruitment advisor to Camden Learning on this appointment. 

Camden Learning – Independent Chair – Appointment Brief

Camden Learning – Application Form – Independent Chair

Hear Us supports adults with mental ill health to access financial, health and social inclusion support in Croydon. We challenge restrictive and coercive healthcare practices and negative perceptions associated with mental illness, helping to reduce stigma and discrimination.

Purpose of Post: Ensuring that all available opportunities for raising funds for Hear Us are successfully exploited, managed, and maintained, contributing to the charity's financial viability and overall sustainability. 

Job Title: Domestic Abuse Helpline Advisor (Part Time) x3

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £17,314.27 per annum, inclusive of London Weighting allowance if applicable
Contract type: Part Time, Permanent

Hours: 22.5 hours per week (As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts). Shifts are scheduled across a 24-hour rolling rota and we are unable to support specified non-working days (although shift-swapping is available)

This is an opportunity to join Refuge as a Domestic Abuse Helpline Advisor to provide high quality practical and emotional support to survivors of domestic abuse and other forms of violence and abuse, including those at the point of crisis.

Helpline Advisors are responsible for providing high-quality, empowering, emotional and practical support, assistance and information to women and those supporting them, who contact the Freephone 24-hour National Domestic Abuse Helpline, run by Refuge. Helpline Advisors deliver one to one support to women and those supporting them to ensure that they are provided with a safe, supportive and welcoming service, enabling women to understand their rights, make decisions and increase their options. The job involves working across multiple platforms including phone and live chat, to inform survivors of the full range of civil, criminal and practical options that might increase their safety.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.

Closing date: 09:00am 13 October 2025
Interview Dates: 20,21 and 22 October 2025

ob Title: Domestic Abuse Helpline Advisor

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £28,857.12 per annum, inclusive of London Weighting allowance if applicable
Contract type: Full Time, Permanent 

Hours: 37.5 hours per week (As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts). Shifts are scheduled across a 24 hour rolling rota and we are unable to support specified non-working days (although shift-swapping is available).

This is an opportunity to join Refuge as a Domestic Abuse Helpline Advisor to provide high quality practical and emotional support to survivors of domestic abuse and other forms of violence and abuse, including those at the point of crisis.

Helpline Advisors are responsible for providing high-quality, empowering, emotional and practical support, assistance and information to women and those supporting them, who contact the Freephone 24-hour National Domestic Abuse Helpline, run by Refuge. Helpline Advisors deliver one to one support to women and those supporting them to ensure that they are provided with a safe, supportive and welcoming service, enabling women to understand their rights, make decisions and increase their options. The job involves working across multiple platforms including phone and live chat, to inform survivors of the full range of civil, criminal and practical options that might increase their safety.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.

Closing date: 09:00am 13 October 2025
Interview Dates: 20,21 and 22 October 2025

Job Title: Housing Independent Gender Violence Advocate (Housing IGVA)

Location: The GAIA Centre (Lambeth, London)
Salary: £28,857.12 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full time, Permanent

Hours: 37.5 hours per week

The Housing Independent Gender Violence Advocate (IGVA) will be embedded within borough housing teams to facilitate the dual working that will ensure that survivors’ safety and housing needs are met. This includes:

· Close working relationships with Housing colleagues 

· Provision of specialist knowledge relating to DA for Housing Officers and Homelessness Teams to draw on 

· Specialist support for survivors at the moment of crisis 

· Provision of advocacy; supporting survivors to access safe accommodation 

· Ongoing support from the IGVA from wider DA service, including access to group clinical supervision, casework management meetings, reflective practice sessions, one-to-one supervision from service manager 

The Housing IGVA will work closely with victims of gender-based violence from the point of crisis, to provide high quality independent advocacy and support to survivors of gender-based violence at the highest risk and their children. The role will be part of increasing the ability of partner agencies to recognise, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial and emotional abuse, female genital mutilation, forced marriage and honour-based violence).

The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The job involves informing survivors of the full range of civil, criminal, housing and practical options that might increase their safety. The post holder will empower survivors by providing them with emotional, practical and personal welfare support especially around complex housing needs.

The job involves ensuring that women are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am October 2025

Interview Date: 13 October 2025

About the role 

We are seeking a visionary Head of Clinical Services with a deep passion for survivor-centred healing to lead the strategic development and implementation of our therapeutic services. As a key member of the Senior Leadership Team, you will ensure the delivery of safe, high-quality, and culturally responsive services that centre the needs of women and girls surviving violence against women and girls (VAWG). 

Working from an intersectional, trauma-informed, and Black feminist framework, you will play a vital role in upholding WGN’s commitment to holistic healing. Your leadership will promote our vision, values, and ethos across the organisation and with our partners, fostering an environment rooted in empowerment, inclusion, and transformation. 

About you

You will be an experienced clinical professional (BACP/UKCP accredited) and qualified supervisor with a proven track record in service delivery and team leadership. With a strong understanding of trauma, VAWG, and culturally responsive practice, you’ll be a feminist leader dedicated to anti-oppressive, inclusive approaches and the empowerment of survivors.

Application and Interview 

In your supporting statement, please outline (using examples) how your skillset, knowledge, and experience meet the essential criteria stated within the person specification. 

Early applications are highly encouraged, as interviews will be held on a rolling basis and this vacancy may be closed before the advertised closing date. 

About us 

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.

Join us and be part of a team that values your well-being, growth, and contribution.

Benefits 

At WGN, we are committed to supporting our employees' well-being, professional growth, and work-life balance. Our comprehensive benefits package includes:

Financial Benefits

• Bike Loan Scheme – Provided by Green Commute Initiative
• Pension Scheme – Enrolment into Aviva pension scheme from day one
• Charity Worker Discounts – Access to exclusive discounts
• Death in Service Benefit – Life assurance, including Virtual GP access and additional services

Health & Wellbeing Benefits

• Eye Care Support – Contribution towards eye tests and glasses for VDU users
• Enhanced Sick Pay – Based on length of service
• Employee Assistance Programme – 24/7 confidential support
• Clinical Supervision – For clinical and frontline roles
• Specialist Counselling – Up to six sessions for staff who are survivors of sexual violence
• Sanitary Products – Available at all WGN sites
• Hot Drinks – Provided at every site

Leave & Work-Life Balance

• Annual Leave – 25 days plus public holidays and 3 closure days in December (pro-rata)
• Birthday Leave – A day off to celebrate your birthday
• Enhanced Maternity & Adoption Leave – Support for growing families
• Unpaid Leave – Available for exceptional circumstances
• Flexible Working – Right to request flexible hours or patterns
• Hybrid Working – Balance between office and home working

Learning & Development

• Specialist Training & CPD – Ongoing development opportunities with accredited training
• Regular Supervision – One-to-one support from line managers

Exemption

WGN is an equal opportunities employer. 

The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.