Communications and media manager jobs in crystal palace, greater london
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Friends of Moorfields
The Friends of Moorfields is a registered charity supporting the patients and staff at Moorfields Eye Hospital, a world centre of excellence for the specialist treatment of eye diseases.
The Friends provide a range of services to support the work of the hospital – including the purchase of clinical equipment – and manage a team of volunteers.
The Position
We have an exciting opportunity for a self-starting individual looking to develop a career across the breadth of communications, media and PR in the digital age. Based at Moorfields Eye Hospital, the post holder will be inspired by the difference Friends staff and volunteers make to patients and staff at Moorfields. They will be passionate about seeking the most engaging ways to communicate across digital and social media platforms. They will work closely with the health hub, shop and volunteer team and will be committed to raising the profile and awareness of Friends of Moorfields.
The post-holder will be an all-rounder; someone who is comfortable working on their own initiative, is well organised, and who enjoys the challenges of supporting a small and friendly team. They will be supported to grow and develop in this role, through an active approach to training and development, and through a positive and empowering working environment.
Key Accountabilities
- To promote Friends externally and manage our website content.
- To provide regular communication with our existing membership and supporters
- To contribute to, edit and produce our quarterly newsletter and information leaflets.
- o collaborate with partner organisations (Moorfields Eye Hospital NHS Foundation Trust, and Moorfields Eye Charity) to ensure joint messaging where appropriate.
- To work with Moorfields Eye Hospital Communication Team to raise awareness of sight loss and eye conditions.
- Other General Duties
Helping to ensure that everyone who comes to Moorfields, for whatever reason, has the best possible experience.
The client requests no contact from agencies or media sales.
Are you passionate about people with lived experience of the justice system being at the forefront of its ongoing design and improvement? Do you want to play a pivotal role in successfully promoting and raising funds for our charity that puts lived experience front and centre of its leadership, operations and influencing work?
User Voice is a pioneering charity that works with people with convictions to support and develop their confidence, skills and mindsets. They then deliver our programmes to many more people who are impacted by the criminal justice system.
80% of our staff have convictions, meaning we’ve been there – in court, in prison, or on probation – we own our own pasts, so we understand the challenges first hand and use our own lived expertise to inform everything we do.
This exciting role will involve coordinating communications to promote our work and engage stakeholders, and assisting in the development and implementation of plans to secure financial support for the charity, by aligning fundraising and communication strategies.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
Variety is looking for a PR and Communications Manager to join our growing team and take responsibility for our communications strategy to support fundraising, programmes and brand activities. It is an exciting time to join the charity as we have laid the groundwork over the last year to improve our marketing and communication channels and have ambitious plans to double our charity size, to fund life-changing practical support for disabled and disadvantaged children and young people across the UK.
We have a new Director of Fundraising and Communications in place who you will work closely alongside, and your work will be across three areas: content creation including the website, PR and social media. Key to success is putting children’s stories at the heart of our communication and you will need to work independently, guiding the Social Media Officer and freelancers, playing a key role in our collaborative and high-performing team.
ABOUT VARIETY
In the UK, there are more than 1.3 million disabled children and over 4 million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future.
Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment.
In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference.
KEY RESPONSIBILITIES
•Content creation – identify and gather beneficiary stories and create compelling content for Variety’s communication channels
•PR – develop a network of supportive media contacts and partners to effectively promote our work and proactively target journalists, writing and delivering press releases as needed
•Social media – oversee the social media calendar and have responsibility for the social content and channels. Have managerial responsibility for the Social Media Officer, ensuring content is planned in and comments are monitored with occasional weekend cover
•Interview beneficiaries of Variety, meeting family members, working with external agents (photographers, filmmakers) as necessary to give beneficiaries the best experience while gathering the most relevant information for story telling
•Produce stories with the Director of Fundraising and Communications in the best formats, ensuring brand compliance and accessibility
•Ensure consent is obtained at every stage of content gathering and materials are stored securely in line with GDPR legislation and Variety’s privacy policy
•Monitor and analyse our channels to identify trends and areas to improve
•Work with the Director of Fundraising and Communications on marketing and brand awareness campaigns
•Attend Variety events, maximising engagement and representing the charity
•Manage the communications budget and ensure when using freelance or agency providers we have competitive rates
•Manage email marketing, including creating a monthly newsletter and expanding our reach by building our mailing list
•Manage the website content, ensuring brand consistency and working with external suppliers to manage any website improvements and SEO performance.
• Collaborate with programmes team attending Sunshine Coach presentations and Great Days Out to gather content when required
•Collaborate with the fundraising team attending partnership, challenge and social events to gather content when required
•Keep records up-to-date on Variety’s shared drive and CRM system, manage the communications email inbox
• Participate in staff meetings, fundraising, programme and communications team meetings and contribute to the success of Variety’s strategy
SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES
Essential
• Three years’ experience working on a charity communications team
• Experience managing digital channels and creating content
• Experience of writing and sending out press releases
• Excellent writing and communication skills
• Knowledge of comms analytics and creating reports to measure data
• Good organisational skills and multi-tasking during busy periods
• Enthusiastic, energetic, self-motivated and passionate about the Third Sector
HOW TO APPLY
Please submit your CV with a cover letter explaining why you’d make a great candidate for this role. Applications will close on Wednesday, 20 August at 5pm with interviews taking place week commencing 25th August and 1 September 2025.
Please let us know if you have any accessibility requirements or need any adjustments for the interview.
MAIN BENEFITS, TERMS AND CONDITIONS
Location: Variety HQ, Camden Town, London (hybrid working, 3 days in the office per week)
Hours: 9am to 5pm
25 days holiday (we also normally give between Christmas and New Year off, but this is not contractual). In addition, after one year's continuous service, there will be an extra 2 days annual holiday for every complete year of service, up to a maximum of five days' extra holiday.
Pension 7% ER contribution, Life Assurance 4x annual salary, Company sick pay scheme, medicash benefit.
EQUALITY DIVERSITY AND INCLUSION
Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities. We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.
The client requests no contact from agencies or media sales.
About the Role
We are looking for a creative and values-driven Communications Officer to join our growing team.
Working with our community of brain injury survivors, volunteers and staff, you will co-produce content that shares our stories, increases awareness and broadens our reach.
You’ll play a central role in promoting our services and amplifying the voices of our members.
Headway East London is an expanding organisation that provides sector-leading support services for people living with brain injury: you’ll be joining a mission-driven team where your work will make a real difference every day.
Principal Duties and Responsibilities
Marketing & Communications Delivery
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Deliver and support the implementation of our communications and marketing strategy across all channels (digital and print.
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Lead on a regular calendar of activity across social media platforms (Instagram, Facebook, LinkedIn, BlueSky, YouTube) to maintain and grow a network of online supporters.
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Lead on maintaining and developing content for the Headway East London website (using WordPress and Elementor), including blog posts, service pages and events.
Community & Co-Production
- Work with our members (services users - people with brain injury), volunteers and staff to co-create content that reflects their voices and experiences.
- Ensure accessibility is embedded in all communications, including use of plain English, inclusive visuals, and a variety of formats.
- Engage the wider Headway East London community in developing campaigns, storytelling, and communications planning.
Campaigns, Partnerships & Income Generation
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Support fundraising and development teams to plan and deliver digital campaigns that increase donations, engagement and awareness.
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Explore opportunities for brand development, partnerships and earned media that align with our values and strategic priorities.
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Maintain and strengthen relationships with local and national media outlets and stakeholders
Internal Communications
- Support internal communication needs across the organisation, helping teams stay informed and connected across multiple sites.
- Help develop internal resources and templates that enable teams to produce consistent, values-led communications.
Key Relationships - Internal and External
Internal: Members (service users), Volunteers, Day Service Co-Ordinators, Service Leads of Departments, Director of Fundraising
External: Public Audiences, Partner Organisations, Contractors e.g. Website Developers, Graphic Designers, Press
Other
Apply the Headway East London values and behaviours to every aspect of the role at all times.
Protect and enhance the interests and reputation of Headway East London internally and externally.
Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.
Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.
The client requests no contact from agencies or media sales.
Location: Causton Street, London Diocesan House, Pimlico, London.
Contract: 35 hours per week, Full-time, 13 months Fixed Term Contract
Salary: £50,600
DBS requirement: No DBS Required
Do you have a passion for impactful communications and strategic engagement? Are you looking for an opportunity to shape how the Church connects with diverse audiences across London?
The London Diocesan Fund (LDF) is seeking a Communications Lead to play a key role within the Strategy and Communications Team, supporting the Diocese of London in leading and delivering high-quality, effective internal and external communications.
What You’ll Be Doing:
• Leading the development and implementation of the Diocese’s internal and external communications strategies
• Managing digital content, campaigns, social media, and the diocesan website
• Overseeing media relations and crisis communications, working closely with our PR agency
• Supporting clergy and lay leaders to effectively communicate their mission and stories
• Line-managing the Communications Assistant and managing the communications budget
• Enhancing staff engagement and cross-departmental communications at the LDF
Who We’re Looking For:
Essential:
• Proven experience in a senior communications role, with responsibility for strategy and delivery
• Strong leadership skills, including experience managing teams or agencies
• Experience in digital marketing and website management
• Excellent written and verbal communication skills, including content development
• Ability to work with senior stakeholders, including clergy and senior staff
Desirable:
• Experience working in the charity, public or faith sector
• Experience in media relations and reputation management
• Competence in using analytics tools such as Google Analytics to drive engagement
• Knowledge of brand management and visual communications best practice
About the London Diocese Fund (LDF) and the Diocese of London
The Diocese of London is the group of Church of England organisations located in London, north of the River Thames. It is overseen by the Bishop of London and is made up of parishes, schools, chaplaincies, missional communities, and other organisations across 18 Boroughs.
The London Diocesan Fund (LDF) is the main charity that supports the work of the Diocese as a whole by generating income, providing a wide range of services, and paying and housing its clergy.
Safeguarding Statement
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Therefore, all our recruitment campaigns are run using safer recruitment procedure
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Why Apply?
✔ Strategic leadership opportunity in a faith-based setting
✔ Be part of a collaborative and mission-driven team
✔ Shape how the Church of England in London engages its people and wider communities
If you are excited about this opportunity and meet the criteria, we’d love to hear from you!
To apply:
Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.
Interviews
Interviews will be held week commencing 11 August 2025, in-person at our office in Pimlico.
For more details, please see the full Job Description and Person Specification see the attachement.
For every Londoner to encounter the love of God in Christ




The client requests no contact from agencies or media sales.
Job title: Communications and External Relations Manager
Department: Communications and Engagement
Responsible to: Senior Communications and External Relations Manager
Responsible for: Communication and External Relations Coordinator
Location: London (UK) - hybrid working
Salary: £46,800 gross per annum
Working pattern: Full time, 38.5 hours per week
Duration of contract: Permanent
Start date: As soon as possible
Are you our new Communications and External Relations Manager?
Join our dynamic team as the Communications and External Relations Manager at UWC International, where you will play a pivotal role in shaping the future of education within the UWC Movement. With the Senior Communications and External Relations Manager, you’ll be responsible for fundraising and general communications, publications, external relations and PR. You’ll be a creative, methodical and solutions-focused communicator who will help drive the leadership of the communications and engagement team raising the profile of UWC, providing support to UWC International team, and working with stakeholders and communications teams at the UWC schools and colleges and the National Committees located across the world.
The communications and engagement team at UWC encompasses a broad range of activities, including digital and social media, events, alumni engagement, branding, design, publications, and global student recruitment and fundraising campaigns. As part of the team, you will have a varied workload and get the opportunity to work across different areas and specialisms.
One of the key areas of focus for this role is supporting the Development Team with their income generation work, including creating and delivering communications campaigns. Previous experience in this area would be a bonus. On the external relations side, we are looking to increase our profile and establish ourselves as thought leaders. We are in the early stages of this work, so there is scope to support the Senior Communications and External Relations Manager and take a leading role in this.
The successful candidate will possess proven experience in communications, marketing and external relations, ideally within an international and fundraising communications context. You should be a strong all-rounder or have specific expertise in external relations/PR, but with some experience in other areas of communications and marketing. We would like to see demonstrable experience in creating and delivering campaigns from concept through implementation to evaluation.
This is a full-time, permanent role based in London with a competitive salary. If you are passionate about supporting a movement that is developing the next generation of change makers to support a more peaceful and sustainable world, we invite you to apply and make a difference.
About us
Changing the world takes passion and dedication
UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference.
Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC.
About UWC International
UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.
Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.
We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.
What we offer
As part of a commitment to our employees, we offer the following:
UWC International London and Berlin
- Hybrid working - we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home.
- Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
- Generous annual leave allowance – we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
- Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave.
- Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.
UWC International London
- Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars.
- Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
- Cycle to Work scheme and eyecare vouchers
- Enhanced maternity and enhanced paternity leave
- Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.
Visa requirements
Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.
Application Process
Do you want to be part of our team? To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages).
Applications will be reviewed on a rolling basis, if you are interested submit your application as soon as possible.
Your cover letter must:
- Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
- Explain why you want to join UWC International.
- Provide confirmation of your eligibility to work or reside in the UK.
- Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know.
Please note that CVs received without a cover letter, including the information requested above will not be considered.
Deadline for application: 11.59 AM (UK time) on Tuesday, 12 August 2025
Interview and/or assessment dates:
- First round interviews on Tuesday, 19 August & Wednesday, 20 August (remote)
- Second round interviews on Wednesday, 27 August & Thursday, 28 August (remote)
For further information on this opportunity, please see the detailed job description attached.
Safeguarding Statement
The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.
Diversity Statement
UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.
At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.
We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.
We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background
Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £25 million.
Our reputation for delivering an excellent social media moderation service has helped the company grow at a rapid pace. Our services include:
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Social Media Moderation
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Facebook Group Moderation
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On-page messaging for Facebook Fundraisers
We are on the lookout for talented comms experts who understand the importance of effective, accurate, and timely online communications and can enhance the work of our expanding social media moderation team.
** The ideal candidate will have a minimum of 3 years' professional social media moderation experience, working with a large charity with an active social media following. They will understand the importance of building positive engagement and relationships with the public and be committed to acting in the best interests of our charity partners.
If you do not have 3 years of professional social media moderation experience, working in-house for a charity please do not apply. You will not be shortlisted.
About the role
Our dedicated team moderates our full-service accounts (all organic content and paid ads) as well as one-off campaigns and appeals for some of the most recognisable charities in the sector.
This role is perfect for skilled comms experts who can provide excellent supporter care and is best suited as an additional source of income (the majority of our team are freelancers and consultants). You must be able to begin moderation at 9 am (or earlier), wrap up by 9 pm and adhere to our sub-three-hour response time.
Our moderators must have a minimum of three years’ in-house, third-sector comms experience.
As a Social Media Moderator, you would be responsible for:
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Becoming the voice of the cause you are representing, adhering to their brand guidelines and tone of voice at all times
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Identifying, escalating and signposting any safeguarding issues
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Managing your own time and work on own initiative
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Working across a range of social media management tools
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Responding/actioning to all comments and queries in under three hours
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Maximising donations when required
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Going above and beyond at all times to provide supporters with an incredible experience
Our moderation takes place between 9 am and 9 pm, Monday-Sunday.
Different accounts will require varying levels of ‘active’ hours (defined as time spent taking action). You will split your active hours between 9am and 9pm. For example, for an account which requires three active hours, you might carry out your work in six, thirty minute instalments throughout the shift.
As you gain experience, you will be allocated multiple accounts which will enable you to increase your hours worked.
Whilst you need to be on hand to monitor your accounts during 9am-9pm, the role does allow for a great deal of personal flexibility.
The ideal candidate will have a minimum of 3 years' professional comms experience, working with a large charity with an active social media following. They will understand the importance of building positive engagement and relationships with the public and be committed to act in the best interests of our charity partners.
Full training will be provided alongside regular one-to-one and team catch-ups. Here’s what some of our moderators say about working at Social AF:
“I love the flexibility of the role. The team are great and are very helpful, but the flexibility allows you to still do things whilst working.” Megan
“Working with Social AF has been so rewarding - I’ve been able to work with some amazing national charity partners. The team are so friendly and the flexibility of this role has been really beneficial to me, my family and my work-life balance” Sarah
Please read our full job description before applying. Applicants that don't meet our minimum criteria won't be considered for interview.
Please submit your CV alongside a short covering statement to let us know why you are best suited to this role.
As part of your application, you will be required to answer the following questions:
- Do you have at least 3 years of professional social media moderation experience, working in-house for a charity?
- Please share an example of how you’ve successfully managed a charities’ social media channel (200 words or less)
- How many days per week and active hours per day would you be able to commit to?
- Please relay our start and finish times, alongside our response time.
- Are you happy to commit to one weekend day per week?
Good luck!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Background
Bipolar UK’s mission is to build a better world together for everyone affected by bipolar; this includes both people living with the condition and their close friends, colleagues and family. To achieve this ambition we need to speed up diagnosis rates and ensure everyone with bipolar has the appropriate care and treatment they deserve. This includes peer support, self-management advice and research – which the charity itself provides and supports. Over the last four years Bipolar UK’s communication and policy function has grown substantially, with a dramatic increase in press coverage and steady growth in digital engagement and advocacy. It has a well developed tone of voice and will be launching a new brand profile alongside the website. The postholder will inherit a talented and growing team with four direct line reports and a wider team of skilled and engaged contractors.
Role purpose
You will be a seasoned communications leader with the skills and experience of overseeing a modern, efficient and dynamic communication function to achieve tangible outcomes for people affected by bipolar. The post holder will play a pivotal role in growing Bipolar UK’s brand awareness, contributing to the wider goal of achieving a £3m+ annual turnover so we can provide peer support to even more people affected by bipolar. In autumn 2025 Bipolar UK will be hitting two major milestones, launching both a new website and a high-profile campaign: ‘Could it be bipolar?’ to speed up diagnosis from the average 9.5 years it currently takes. You will be responsible for leading these projects in 2026 and beyond.
Specific Responsibilities
Overall:
- Lead the charity’s external communications, brand, and public-facing resources.
- Manage and support delivery of the charity’s external communications and marketing strategy to increase engagement with existing and new audiences and continue to improve the charity’s profile.
- Line manage and support our Senior Communications Officer, Senior Marketing Officer, Senior Website Officer and Senior Public Policy Officer.
- Develop engaging marketing campaigns to promote awareness, advocacy and services that remain true to the lived experience of bipolar.
- Oversee the Department’s budget alongside the Finance Manager.
Digital
- Lead and develop a compelling digital engagement and marketing strategy.
- Oversee the day-to-day management of our digital channels, including website, media, email marketing and social media.
- Work closely with the Head of Digital Transformation to ensure first-class digital practice.
- Lead engagement of the bipolar community through an engaging webinar, in-person events and conference programme, which includes managing the charity’s flagship annual World Bipolar Day conference.
- Work with the CEO to develop and implement an effective charity-wide lead generation strategy.
- Work with the Directors of Fundraising and Research to develop engaging and effective campaigns that raise crucial funds and recruit research participants.
- Undertake social listening to ensure people living with bipolar are heard and have their voices amplified.
Press
- Lead the charity’s proactive and reactive press engagement to maximise the charity’s reputation and brand awareness.
- Manage the relationship with our PR agency, Sway PR, and our creative agency, Lark.
- Oversee a bank of over 150 media volunteers and high-profile Ambassadors.
- Implement the Crisis Communications Policy as and when necessary.
Policy
- Support the CEO and Senior Public Policy Officer to develop and implement an effective public affairs strategy to promote Bipolar UK public policy positions and campaigns.
The post holder will be expected to:
- Understand Protection, Health and Safety at Work, and Equality and Diversity legislation, and adhere to policies, procedures, and best practice at all times.
- Work collaboratively with other staff to deliver these responsibilities and agreed objectivesto tight deadlines.
- Be independently mobile, as travel will be required to meetings, alongside monthly trips to our London Office.
- Some evening and weekend work may be required.
- Undertake any other reasonable duties as deemed necessary by their Line Manager, Bipolar UK’s Chief Executive Officer.
In the interest of effective working the major tasks may be reviewed from time to time to reflect changing organisational needs. Any consequential changes will be carried out in consultation with the post holder.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
Job Title: Senior Communications Officer
Reports to: Communications Manager
Line reports: None
Contract terms: Full time
Salary: £39,629
Location: London-based, with hybrid working
The Royal College of Ophthalmologists is a membership organisation and the voice of the profession, with 4,500 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Job purpose
Part of the Policy & Engagement department, the Senior Communications Officer is responsible for devising and supporting strategic communication initiatives that elevate the College’s visibility, advocate for the importance of sustainable ophthalmology services, spotlight our work and values, and promote membership. Working with colleagues, members and external partners, you will craft, execute and evaluate multichannel campaigns, secure profile-raising media coverage, and create engaging content for all our communications channels.
Main responsibilities
Strategic communication planning
- Plan, deliver and evaluate multichannel communications campaigns and plans – working with colleagues across the College to identify objectives, target audiences and key messaging.
- Contribute to developing and implementing communications strategies to increase the College’s profile, promote its work and the importance of ophthalmology, and support membership recruitment and retention.
Content development and management
- Contribute to developing, delivering and evaluating the performance of our content strategy and organisation-wide annual content plan.
- Work with all College departments to develop promotional materials, and to identify and gather content, stories and information for sharing across College media.
- Produce engaging, and accessible content for the College’s member magazine, social media accounts, website and e-newsletters.
- Copyedit, proofread and format publications, and manage the production of printed materials, including liaising with printers, designers, and other external suppliers.
- Help keep the College’s photo library up-to-date, and work with colleagues to commission photographs.
Media relations
- Identify new and nurture existing relationships with editors, journalists, commentators and producers, expanding and updating our contact list.
- Develop and implement a schedule of strategic media engagement, identifying new opportunities upon which the College should capitalise.
- Handle day-to-day proactive and reactive media relations, including acting as the first point of contact for media enquiries; writing and pitching comments, press releases, quotes, and op-eds; arranging interviews; and working with international, national and local media.
- Record, monitor and report on the College’s media activities, coverage and performance.
- Work with the Communications Manager to brief and commission training for College spokespeople.
- Work with colleagues to keep our media lines on priority policy issues up to date.
Digital communications
- Co-plan, produce and distribute targeted and segmented e-newsletters.
- Develop and implement a social media schedule that is aligned with organisational and departmental objectives, capitalises on external opportunities, reflects the latest trends and best practice, and delivers regular, timely and targeted posts.
- Manage the College’s social media channels day-to-day, producing topical and relevant content, and monitoring and responding to comments and messages.
- Support the Communications Manager in maintaining and managing the College website, including inputting to reviews and our ongoing redevelopment project and content audit.
- Support and train colleagues in using our content management system (CMS).
- Monitor and report on the College’s digital performance monthly.
Brand management
- Uphold the College’s brand identity and messaging across all materials and platforms.
- Help champion and ensure compliance with the College’s brand and style guidelines.
- Support the department in averting and handling communications crises as needed.
Other
- Undertake any other reasonable duties as required by the College
- Working outside normal hours and/or overnight stays may be necessary to support the delivery of key organisational events.
Inclusion and diversity statement
The College is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.
Our values
Inclusion
- actively welcoming a diversity of experiences and perspectives
- everyone being respected and encouraged to participate regardless of their background or role
Integrity
- being open and honest, demonstrating accountability in all its work
- evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience
Innovation
- creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
- actively welcoming fresh ideas and approaches
- fostering a climate of ambition and excellence drawing on expertise from across the College’s communities
Improvement
- being a learning organisation, reflecting on both successes and mistakes
- continuous and sustainable development across all its activities
Person specification
Knowledge, qualifications and experience
- Demonstrable expertise in strategic/corporate communications, with a professional qualification or evidence of learning in communications, public relations, journalism or marketing
- At least three years’ experience of working in a busy communications team, press office or newsroom
- Experience of devising, implementing and evaluating multichannel communications strategies and/or campaigns
- Experience of writing materials for a range of audiences, including blogs, magazine/news articles, newsletters, social media posts and website copy
- Experience of commissioning, editing, and proof-reading copy, ensuring adherence to brand and style guidelines
- Working knowledge of the media and experience of fielding enquiries, and developing briefings and press releases
- Experience of using CMS, website analytics, social media monitoring and scheduling tools, and e-newsletter software
- Knowledge of best practice and emerging trends in digital and social media
- Working knowledge of IT systems – including Microsoft Office, CRMs, and digital asset management tools
Skills and abilities
- Strong strategic planning, prioritisation and organisational skills
- Excellent communications and editorial skills, with an outstanding command of written English and an exceptional attention to detail
- Strong analytical skills to evaluate impact and identify opportunities for improvement
- Search engine optimisation writing and editing skills
- Strong interpersonal skills and an ability to build positive relationships with internal and external stakeholders, including the media
- Ability to generate new ideas, take initiative and problem solve
- Adaptability and an ability to work well under pressure and manage often conflicting demands within tight timeframes
Personal qualities (attributes)
- Commitment to equity, diversity and inclusion and understanding of how this applies to own area of work
- Commitment to own continuing professional development
- Demonstrates a positive ‘can do’ attitude
Staff benefits
We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:
Work life balance and family friendly benefits
- Hybrid working
- 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Xmas and New Year)
- One day of paid leave to move house
- Enhanced parental leave
Planning for your future
- Employer pension contributions up to a maximum of 12%.
Career development
- All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
- Study loans
Travel
- Season ticket loan
- Cycle to work scheme
Wellbeing
- Health cash plan
- Summer Fridays (staff can finish 90 minutes early from mid July to the end of August)
- Enhanced Employee Assistance Programme (with access to free counselling sessions)
Please submit your CV (maximum two pages) and a covering letter (maximum one page).
The cover letter must explain what makes you suitable for the role. Please use the job description for reference.
Interviews will be held at our office in Euston, the week commencing 18 August 2025. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.
Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.
The closing date for applications is 11 August 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a early career fundraiser who also loves comms?
Are you wanting to make a difference in the lives of learning disabled and autistic young people?
Caxton Youth Organisation is a specialist youth club, creating community, breaking barriers and empowering learning disabled and autistic young people.
This is a key role supporting both our fundraising and communications activities. You will work closely with the Fundraising and Communications Manager to deliver compelling fundraising applications, steward donors, grow our community fundraising, and manage Caxton’s public-facing communications across digital and print. It’s a hands-on, varied role ideal for someone who’s an excellent communicator, highly organised, and motivated to make a difference.
Key Responsibilities
Fundraising
- Research, plan and draft compelling grant and funding applications.
- Maintain and update our CRM system (Beacon), ensuring records are accurate and communications are timely.
- Plan and deliver key supporter events.
- Lead on the development, delivery and stewardship of community fundraising activities, including challenge events.
- Prepare timely and engaging reports and updates for funders.
- Provide stewardship to individual supporters and donors
- Support on implementing our Monitoring and Evaluation Framework to capture meaningful programme insights to support funding applications and reporting.
- Collaborate with colleagues to gather and analyse qualitative data, including quotes, feedback and stories to demonstrate impact.
Communications
- Manage Caxton’s social media channels (Instagram, Facebook, LinkedIn, TikTok, Bluesky), creating engaging, youth-appropriate content that reflects our values and voice.
- Monitor, evaluate and report on social media performance to identify trends and opportunities for growth.
- Write and collect case studies and stories that showcase the experiences and successes of young people.
- Develop and maintain marketing materials, promotional assets, and internal communications tools.
- Maintaining the Caxton website, including writing blog posts and updating content as needed.
- Lead on the implementation of Caxton’s communications calendar to ensure consistent and strategic messaging.
- Strengthen our presence in the community and online through targeted communications initiatives
Person Specification
Essential:
- 2+ years’ experience in fundraising, particularly writing funding applications and/or managing donor relationships.
- Strong written and verbal communication skills with the ability to tailor messages for different audiences.
- Experience managing social media channels for an organisation.
- Confident using design tools (e.g. Canva) and email marketing platforms.
- Highly organised with excellent attention to detail.
- Comfortable working independently and managing multiple priorities.
- Committed to the values of inclusion, equity and youth empowerment.
Desirable:
- Experience using Beacon or another CRM
- Knowledge of the youth or disability sector.
- Basic photography, video or design skills.
If you don't meet all of the criteria but feel as though you would be a great fit for the role, we would encourage you to still consider applying.
Caxton Youth Organisation is an Equal Opportunity Employer. We will consider all reasonable adjustments under the terms of the Equality Act (2010) to enable an applicant with a disability (as defined under the Act) to meet the requirements of the post. We encourage applicants from underrepresented groups.
Please submit a cover letter detailing how your previous experience meets the job description.
A specialist youth club for learning disabled and autistic young people in Westminster
The client requests no contact from agencies or media sales.
Are you a creative, organised, and analytical individual with a strong passion and knowledge of social media and the drive to make a difference for animals raised for food?
The Humane League UK (THL UK) is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action.
We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years.
Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.
THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger.
We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.
We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.
You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.
If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.
The position:
The Humane League UK is seeking a creative, proactive, and strategically-minded individual with the drive to end the abuse of animals raised for food.
As Social Media Coordinator, you will live and breathe all things social media, understanding its potential contribution to achieving our mission.
You'll lead all activities across our Facebook, X, Instagram, Threads, YouTube, and LinkedIn, as well as keeping an eye out for opportunities elsewhere on social media. With strong working knowledge across social channels, you’ll implement a digital strategy focused on reaching, engaging, and converting our audiences to take action for animals.
This role reports to the Digital Communications Manager.
We will be holding a webinar on Wednesday 6th August at 7pm BST for you to find out more about the role and to ask any questions you may have. The webinar will be hosted by Holly Spindler, Digital Communications Manager and Hannah Yates, Head of Communications. If you’re interested, please register by following the 'Redirect to recruiter' button.
Who you are:
You are passionate about The Humane League’s mission of ending the abuse of animals raised for food. With an attention to detail and strong written and verbal communications skills in English, you’ll have a keen eye for persuasive and punchy copy and an ability to adapt your tone of voice.
You’ll be able to prioritise and manage multiple tasks efficiently in a fast-paced environment, ensuring that you meet deadlines and communicate internally.
You’ll have experience of digging into the data, using analytics to assess results, gain learnings, and action those learnings to improve channel performance. You understand what audiences want to see from different channels, and how to get cut through and reach attention on each one.
You are a whizz with editing tools and can create compelling, dynamic video and static content that hooks people in and keeps them watching.
You’ll be comfortable reacting to opportunities nimbly and being proactive in looking for stories to tell about our work, seeing every interaction as an opportunity.
You’ll be willing to be the face of the organisation on social media, ensuring that you have a good working knowledge of our issues and campaigns in order to motivate support for them.
You will have a supporter-centric approach to communications, responding to comments and messages from a place of care and empathy.
While working with autonomy is an important part of your role, strong collaboration and communication skills are paramount to your success.
Primary Responsibilities:
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Ownership of our social media channels; regularly testing, creating, and posting content that is tailored to each platform, using each channel’s features to maximise impact towards our goals.
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Planning and building social media campaigns that strategically integrate goals and consider metrics.
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Updating the communications calendar.
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Create inspiring concepts and develop these into compelling, on-brand, platform-specific content using tools like Canva and Adobe Express.
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Social media community management including moderating and responding to comments and messages to ensure people feel valued, engaged, and we are building strong relationships with supporters and potential supporters.
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Regularly monitoring social trends to create topical content.
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Using tools such as Google Analytics, Facebook insights, and Sprout Social to report on post and channel performance, monitoring and evaluating success against goals on a monthly basis.
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Contribute to or initiate the development and improvement of processes that improve delivery and collaboration.
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Keep up to date with new features and tech related to social media platforms, as well as other organisations’ activity, to ensure the most engaging and effective content.
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Encourage and assist staff members in producing social media content, supporting them with creative and technical guidance and giving feedback.
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Contribute to other communications activities such as website and PR content, as necessary.
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Attend events, protests and actions as necessary, developing on-the-ground content plans that effectively showcase our actions and further our goals.
In addition
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Update the wider team on social media progress and insights.
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Perform any other duties assigned by the Digital Communications Manager or Head of Communications.
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Participate in team meetings including note-taking and facilitation.
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Help us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement
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Demonstrate commitment to creating a stronger and more effective animal protection movement through inclusion and belonging, recognising the need for all of us to do better for social justice on a personal and organisational level.
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Attend in-person workshops several times a year.
Essential Skills and Experience:
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Strong working knowledge across multiple key social media platforms, particularly Instagram and Facebook – this could be through professional experience or demonstrable extensive personal use.
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Experience in planning, creating, and scheduling social media content ahead of time, as well as reactive content.
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An understanding of how different audiences engage with content across various platforms, and what they want to see from each.
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Confident using the features and tools of each channel to optimise reach and engagement.
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Experience using data and analytics to assess social media performance, extract insights, and apply learnings to improve results.
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Proficiency with editing tools to create both video and static graphic content.
Desirable Skills and Experience
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Proficient in tools such as Google Analytics, Facebook Insights, and Sprout Social (or similar).
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Experience in community management, including responding to comments and messages in a timely, appropriate, and engaging way.
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Knowledge of factory farming/farmed animal welfare issues
For full details of the role, including the key competencies we see as the the most important requirements for being successful in this position, please visit our website by following the 'Redirect to recruiter' button.
Hours:
As an organisation we work a four day work week. This is a full time position of 30 hours per week over Monday to Thursday.
Good to know:
You will have access to:
- A fully remote work environment and team (all equipment is provided)
- A 4 day working week
- 20 days leave plus 8 days for bank holidays that can be used at a time of your choice
- Flexible working hours
- A workplace pension
- An annual learning and development budget
- Support for mental and physical wellbeing
- £25 per month reimbursement towards home working costs
At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.
We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome
Our employees all work remotely but still enjoy a supportive, collaborative environment.
For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Social Media Coordinator salary please the attached document.
All applicants need to be:
- Fluent in written and spoken English.
- Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
- Committed to our mission to end the abuse of animals raised for food.
The Process:
All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.
Our full interview process comprises of the following stages:
- A skills test to give us an opportunity to see your skills in action (completed remotely).
- Join an online interview (via video call) so we can learn more about each other.
- Final Interview (via video call as above)
For full details of our recruitment process please see the attached document.
We exist to end the abuse of animals raised for food

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a successful Individual Giving Manager to join our dynamic Fundraising Team. You will be developing and delivering innovative fundraising strategies to grow our individual donor base, maximise supporter retention, and expand legacy giving.
This is a fantastic opportunity for a motivated fundraiser to play a pivotal role in increasing SANE’s income and building lasting relationships with donors. This role would also suit a person who is looking to take a step up to a manager’s role to showcase your talents.
This is a new role.
About You
We are looking for a passionate and creative individual giving fundraiser or marketeer to develop and drive forward the programme. You will have a track record of delivering against income targets and KPIs and be experienced in delivering campaigns and activities on time and within budget.
With excellent writing and communication skills, you will be able to build strong relationships with key stakeholders both internally and externally.
Key Responsibilities:
Develop and Manage Individual Giving Campaigns:
Help design and implement engaging individual giving campaigns across multiple channels (direct mail, digital, email, telemarketing, etc.).
Plan, manage, and execute regular giving programs, aiming to grow a sustainable donor base.
Monitor and report on campaign performance, using data to optimise and drive continuous improvement.
Recruitment of New Donors:
In conjunction with your line manager drive the recruitment of new individual donors through online and offline channels, focusing on building long-term relationships.
In conjunction with your line manager develop strategies for donor acquisition via social media, digital marketing, and fundraising events.
Create and manage lead generation initiatives to convert prospects into committed supporters.
Develop and Run Legacy Campaigns:
Design and deliver targeted legacy giving campaigns to raise awareness and increase donations through bequests and regular giving.
Ensure legacy messages are communicated effectively across different touchpoints, including online, print, and events.
Cultivate and steward legacy supporters, ensuring they feel valued and part of SANE’s vision.
Direct Marketing and Social Media:
Work closely with the Digital Marketing Team to create content for direct marketing and social media to encourage donations and engage with potential donors.
Collaborate with the Media and Communications Team to ensure that fundraising messages are compelling, on-brand, and reach the right audience.
Measure and analyse the impact of digital fundraising and social media efforts, making data-driven decisions to improve engagement.
Website and Digital Fundraising:
Work with the Digital Marketing Team to ensure the charity’s online donation platforms are optimised to drive conversions and facilitate a smooth giving experience.
Work with the Digital Marketing Team, Deputy Head of Fundraising and COO to develop strategies to integrate online donation opportunities within the website, social media, and email communications.
Donor Stewardship:
Develop and implement strategies for donor stewardship, ensuring individuals are thanked, informed, and engaged post-donation.
Maintain a regular and consistent program of communications with donors, keeping them updated on the impact of their gifts.
Identify opportunities to upgrade donors to higher giving levels and inspire loyalty.
Collaboration and Reporting:
Work closely with the Services and Media and Communications Teams to gain SANE Services statistics, case studies and up to date on general mental health information, to align individual giving efforts with broader fundraising strategies.
Provide regular reports on campaign progress, income generation, and donor acquisition metrics to the line manager.
Assist with donor relations and events as needed to nurture relationships and engagement.
Please send through your CV with a covering letter stating why you think we should consider you for this role. Please do not use AI, we want the authentic you.
The client requests no contact from agencies or media sales.
We have an exciting opportunity within our Communications Team on a part time basis for a Media and Communications Officer. This post is for a one-year fixed term contract.
The Down’s Syndrome Association is the only organisation in England, Wales and Northern Ireland focusing solely on all aspects of living successfully with Down’s syndrome. The Down’s Syndrome Association aims to create the conditions that all people with Down’s syndrome need to live full and rewarding lives.
The successful candidate will cover the whole spectrum of duties in relation to media and communication areas and needs to be able to think strategically and work operationally. You will lead the development of our media strategy, build and maintain a strong media contracts database and nurture relations both online and across other offline platforms. Your work will amplify the voices of people who have Down’s syndrome and help shape public understanding through inclusive and impactful storytelling.
We are looking for candidates with at least three years proven experience in either media relations, journalism or communications. An understanding of the key ingredients of success in developing relationships with local and national media engagement, as well as managing performance in line with budgets are also essential.
A valid UK driver’s licence is essential, as well as a willingness to be flexible about hours and location of work as there may be some occasional travel in UK with overnight stays as required. The post-holder will also be DBS checked.
The successful candidate will report directly to the Head of Policy and Strategic Communication. (The full-time equivalent salary for this role is £30,000 pa)
Informal inquiries are welcome and should be made to the Head of Policy and Strategic Communication, Sharon Smith at the Down's Syndrome Association or email her directly.
To download the full job description, visit the Down’or ss Syndrome Association website or see attached.
Please apply via Charity Jobs directly or submit a CV and covering letter to Sharon Smith. If you need any help with this or have any questions, please contact Sharon directly.
Closing date: Friday, 8th August 2025
Interview date: w/c Monday, 18th August 2025
Candidates can apply either via Charity Job or directly to Sharon Smith at the Down's Syndrome Association
Role Purpose
This is an exciting opportunity to shape the voice and public profile of one of the UK’s most impactful social justice charities. As Head of Communications, you’ll lead our communications function at a strategic level, inspiring and influencing how we share our story with the world. You’ll craft and deliver bold, creative, and inclusive communications that raise awareness of Pact’s work and help us achieve our ambitious goals. From digital campaigns and media relations to powerful storytelling and brand development, you’ll ensure our voice is clear, compelling, and deeply rooted in the lived experiences of those we serve. As a key member of the Executive Team, you will also play a vital role in shaping the overall strategic direction of the organisation, leading organisation-wide projects and championing a culture of open, values-driven communication.
Key Responsibilities
• You will provide strategic leadership for all communications activity across the charity, working closely with colleagues to develop and deliver multidisciplinary communications plans that support corporate objectives. You will be responsible for evaluating communications performance, reporting against KPIs, and using data to drive improvement. You’ll play a key role in horizon-scanning and forward planning, ensuring our messaging is proactive and responsive to external developments.
• You’ll oversee all of Pact’s digital platforms, including our social media channels and websites, as well as those for the Prisoners’ Families Helpline. You will lead the creation and delivery of compelling content to engage and grow our audiences, ensuring a dynamic and consistent presence across both organic and paid-for channels.
• Marketing and branding will be central to your remit. You’ll lead the development of high-quality, accessible and inclusive marketing materials and publications that inspire and inform stakeholders, staff, volunteers and service users. You’ll ensure the organisation maintains a strong and coherent visual and written identity, and you’ll manage a library of media assets and case studies that bring our work to life. You will also offer trusted support and guidance to colleagues and volunteers promoting Pact’s services locally.
• A core part of the role will involve amplifying the voices of people with lived experience. You’ll oversee the regular generation of powerful case studies and service user stories to be shared across internal and external channels, always ensuring ethical and inclusive storytelling.
• You’ll also contribute to the planning and promotion of key organisational events, including staff and volunteer gatherings, stakeholder roundtables and receptions.
• Ultimately, you will be the guardian of the Pact brand and the leader of our communications culture – someone who empowers others, inspires creativity, and champions clear, compassionate communication at every level.
Person Specification
• You will have significant experience in a senior communications, PR or marketing leadership role, with a proven ability to develop and evaluate impactful strategies. You’ll be an exceptional communicator with a keen eye for storytelling and audience engagement, and you’ll have experience managing digital platforms and growing audiences through content innovation.
• Strong leadership and team management skills are essential, as is a collaborative, facilitative approach that brings out the best in others. You’ll need to be a confident relationship-builder, able to influence at senior levels and build trust with stakeholders, media, and partners.
• Ideally, you will bring experience or understanding of the voluntary, criminal justice or social justice sectors. A strong grasp of inclusive communication and accessibility standards is highly desirable, along with an ethical approach to storytelling that respects and amplifies lived experience.
How to apply:
Please note - interviews will be conducted during the final week of August and the first week of September, 2025.
If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the 'apply now' button.
* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Other information:
Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.
As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity. Please contact us if you require any support in engaging in our recruitment process.
Location: Two days a week in Central Office (Wandsworth / Wormwood Scrubs) with regular travel across England & Wales
Department Marketing and Communications
Job Type: Full time, 37.5 hours per week, Monday to Friday
Contract Type: Permanent
Salary: £46,225 per annum £3,000 market supplement
Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance
You may also have experience in the following: Communications Officer, Media Manager, PR, Public Relations, Public Relations Officer, Communications Manager, Marketing Communications, Campaign Manager, Project Management, Charity, Third Sector, Charities, NFP, Not for Profit, etc.
REF-222 719
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Carers UK’s vision is to create a society that recognises, values and supports carers. As the leading national charity for unpaid carers, we exist to make life better for carers, however caring affects them. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.
About the role
The Communications Manager is essential in driving delivery of our ambitious programme of work, with the communications team centrally located to work in partnership with our colleagues across all directorates and nations. Working closely with the Head of Communications and Marketing, key activities include supporting the updating of our content management system across three websites; rolling out a new marketing function within our CRM; and working with colleagues to ensure all digital marketing activity is integrated, value for money, agile by design and delivers against our strategic priorities. The role line-manages four direct reports.
We are looking for someone to bring demonstrable experience and dynamism to the team, and who will make evident to colleagues the value of coordinated communication strategies and plans in achieving our organisational objectives. You will understand the opportunities created in testing new channels and approaches to reach audiences; be creative with communications plans and deliverables; and see the importance of tracking content performance against agreed KPIs.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.
The closing date for applications is 10am, Monday 4 August 2025
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.
The client requests no contact from agencies or media sales.