Communications assistant jobs

The Individual Giving Manager is responsible for all individual donor support processes, systems, strategies and individual giving fundraising appeals, which ensure we have excellent relationships with our donors to retain and grow our individual giving income. Powerful narratives, storytelling and engagement with donors is crucial to ensure that our funding need and impact is shared with supporters. 

The Individual Giving Manager will work with the Head of Fundraising and Deputy CEO to grow our major donor, regular giving, appeal and legacy income alongside sustaining our irregular giving and Gift Aid income. The Individual Giving Manager will line manage the Fundraising Assistant, which is a new entry-level fundraising role responsible for the development and day-to-day administration of our community fundraising income stream for individuals and our corporate community.

*Please note, this role has previously been advertised with the title of 'Supporter Relationship Manager' and recruitment has been extended, with a change in title to attract more applicants. Applications close at 9am on Monday 23rd June and interviews will be on Wednesday 25th and Thursday 26th June. We will be scheduling interviews throughout the recruitment period and reserve the right to close the application window before the advertised date.

Person Specification Essential knowledge, skills and experience:

• Three years+ experience of working in a supporter care charity fundraising role.
• Understanding of fundraising principles, relationship marketing and supporter care.
• Excellent written and verbal communication and interpersonal skills.
• High level copy writing skills.
• Experience of working with communications staff to support multi-channel fundraising campaigns.
• Ability to work on your own initiative.Well-organised and able to manage multiple projects simultaneously while meeting deadlines and targets.
• Good working knowledge of CRM databases and how to use them to steward supporters.
• Good knowledge of current data protection/GDPR regulation.
• Able to develop, initiate and maintain systems and procedures.
• IT literate with a working knowledge of Microsoft Office applications including Excel to sort and segment supporter data.
• A clear commitment to the ethos and strategic plans of FareShare South West, and able to positively contribute towards its achievement.

Please see attached job description for further details about our charity, the purpose of the role and detailed duties and responsibilities.

Are you passionate about making a difference and engaging with supporters?

We are looking for a Fundraising Support Assistant (Supporter Stewardship Assistant) to join our Income Generation team in Northampton. In this role, you will provide administrative support to ensure an excellent experience for all our supporters, members, and donors.

Key Responsibilities:

As a Supporter Stewardship Assistant, you will:

• Advise and guide new and existing supporters to maximise their fundraising potential.
• Collaborate with Supporter Stewardship Officers to complete all aspects of the workload.
• Establish rapport and understand supporters' needs.
• Accurately record supporter information on the Raisers Edge database.
• Order fundraising materials and packs for the team.
• Adhere to Data Protection Act, HMRC, Audit regulations, and internal compliance procedures.
• Play an active role in cross-team working and participate in working groups.
• Work towards business and personal development objectives.
• Undertake tasks relevant to the job purpose, reflecting the Association's mission and core values.

About You:

You will bring:

• Excellent interpersonal and communication skills.
• Ability to prioritise your workload effectively.
• Teamwork and collaboration skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Attention to detail and accuracy.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

Salary: £25,420 per annum

Hours: 37 per week

Location: Northampton office

Contract: Permanent

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 2 days per week (during the initial training period, increased office attendance will be necessary). We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Good working knowledge of Microsoft Office (in particular Word, Excel and Outlook.
• Ability to work in part of a team and collaborate with others.
• Keen eye for accuracy and attention to detail.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

Legacy Group Consulting LTD are recruiting on behalf of Solar Aid for a Supporter Care Officer;

�� Location: North East London

�� Contract: Full Time, Permanent – 37.5 hours

�� Salary: £27,900pa to £29,700pa – depending on experience

�� Closing Date: Close of Business Thursday 26th June

Why this role matters

We are working with an amazing, international charity – Solar Aid where their mission is to light up every home, school and clinic in Sub – Saharan Africa by 2030, using safe, clean, solar power to recruit someone fantastic for this role.

This role isn’t just about tasks and responsibilities, it’s about joining a team where your voice is valued, your growth is supported, and your work genuinely makes a difference.

What you’ll be doing

As the Supporter Care Officer, you'll be part of wider fundraising team, reporting to brilliant Supporter Care Manager – a small but might team. You’ll be at the heart of helping deliver outstanding supporter care experience, assisting the smooth running of fundraising operations and smooth handling of non-supporter communications.

Your key responsibilities will include:

• Making sure every supporter feels heard, valued, and appreciated
• Managing donation processes and supporter communications with care and efficiency
• Supporting the team with admin tasks that keep everything running smoothly
• Working closely with colleagues across teams to create a brilliant supporter experience
• Develop and refresh supporter journeys across engagement channels, working with Engagement and Digital teams
• Review and refresh “thank you” materials, communications and processes.
• Respond to supporter enquiries received by phone and email, acting as a first point of contact for supporters.
• Contribute to the integrity of the database by amending supporter details as necessary and recognising areas for improvement to support the Supporter Experience Manager with maintenance of the CRM.

What you’ll bring

We’re not looking for someone who ticks every box - we’re looking for someone who’s curious, committed, and ready to learn. If you’ve got the following, we’d love to hear from you:

• Experience in customer service, supporter care, or a similar rolerking knowledge of online fundraising
• Strong communication skills and a real empathy for people
• Good working knowledge of online fundraising
• Comfortable using databases, emails, and admin systems – they use Salesforce – if you have experience of this, would be advantageous
• A positive attitude and a willingness to pitch in

What’s in it for you

The chance to be part of an organisation that’s making tangible impact

• Supportive, inclusive team culture
• A working environment where new ideas and testing new things is strongly encouraged.
• Hybrid/flexible working options
• Opportunities for training, learning and growth
• 7% employer pension contribution
• 25 days’ annual leave

How to apply

If this sounds like your kind of role, we’d love to hear from you.

You can apply by sending your CV and a short cover note to Seema Choudhury at Legacy Group Consultancy LTD 

If you are shortlisted for interview stage (it will be a 2 stage interview process – one informal chat during week commencing 30th June and one formal interview at the London office, likely to be week commencing 7th July

A note on equity

We actively encourage applications from people with backgrounds that are underrepresented in the charity sector. If you need any adjustments to take part in the recruitment process, please don’t hesitate to ask - we’re here to make this accessible to everyone.

Let's build your legacy together

London - hybrid working, minimum of 40% working each month at our London headquarters

This new and exciting post is key in the development of our growing digital faith and membership team.

This role will lead on the marketing of faith content on digital platforms across the organisation, seeking to maximise opportunities for engagement in discipleship and evangelism, establishing innovative strategies that enable church members and those exploring faith online to deepen their Christian experience.

This role is perfect for someone with passion for digital evangelism, discipleship and Christian community. It will give the successful candidate the opportunity to work with a variety of teams across a large church and charity supporting some of the most vulnerable and marginalised people in society, including those impacted by homelessness, poverty, addiction, modern slavery, unemployment, debt and isolation.

We’re looking for a creative digital communicator with skills in innovative engagement who can help take our vision to the next level.

This is a permanent position based at our new, modern headquarters at Denmark Hill, London, SE5 8FJ. Although employees are expected to attend the office a minimum of 40% over the course of the month, we are open to considering options that meet your needs and the needs of the team.

This role has an occupational requirement that the successful candidate must be a committed and practising Christian and will be in sympathy with the doctrines of, and supportive of, the purposes and the aims and objectives of The Salvation Army. 

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references and proof of right to work in the UK. 

For details of how to prove your right to work in the UK please visit the government website and please note that we are unable to offer sponsorship.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme.

Closing date: Monday 16th June 2025. We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

We are seeking an Exhibitions and Collections Projects Manager to join the Crafts Council on a permanent basis. This is a vital role in the Public Programmes team to oversee the maintenance and development of Crafts Council Collections and the delivery of key temporary exhibitions.

Reporting to the Senior Collections and Programme Manager, this role will ensure the Crafts Council Collections are documented and preserved to a high standard for future generations. They will also support the strategic development of the Crafts Council’s programme, managing relationships with external commercial partners, artists and institutions, overseeing project budgets and timelines and contributing to reporting and evaluation frameworks.

This is a dynamic and hands-on role which involves working across the organisation and beyond to deliver and communicate best practice in exhibition production and collection management.

About You

• You will bring adept production and organisational skills to this role
• You will be confident leading the planning and delivery of exhibitions and collection projects working in collaboration with artists, partners, contractors and venues
• As an experienced exhibition project manager, with expertise in collection management, you will have a strong understanding of what it takes to successfully realise displays to a high standard and be familiar with collection management procedures and systems
• You should be a self-starter who is confident working independently and as part of a team
• You should be a clear communicator ensuring that project information is disseminated and adhered to by all stakeholders.

Main Duties

In collaboration with the Senior Collections and Programme Manager, you will:

• Oversee planning and arrangements for installation and de-installation of exhibitions including Brookfield Properties Craft Award summer exhibitions
• Maintain exhibition and collection project budgets, timelines and documentation to a high standard
• Lead dynamic teams of casual assistants, freelance technicians, designers, conservators and photographers as required
• Facilitate accessibility of the Crafts Council Collections including Primary, Handling, Archive, Oral Histories and Library. Leading on both online accessibility via Collections Online and ensuring the collection is available to its audiences physically
• Ensure maximum impact from National Lottery Heritage Funded project 'Craft for the People' Is achieved, ensuring crafts council collection is available to a wider amount of people and is more resilient
• Oversee management of upcoming loans, arranging object transportation, entry and exit processes, loan agreements, mounting and conservation, where needed
• Lead on loans marketing and collections income generation projects
• Oversee collection management projects, including acquisitions, auditing, condition checking, improving packing, image and copyright licensing, object photography, location and movement control. Recording Information on Crafts Council's CMS Museum Index +
• Review and improve collections storage processes, embed collections trust benchmarks in security, building management system for temperature and humidity control, pest and disaster management
• Contribute to implementing cost-effective and environmentally sustainable working practices for exhibitions and collection maintenance
• Ensuring that we are recording the impact of our programming by recording data and KPI's. Integrating our customer relationship management system Salesforce.

Please see our Job description for further details.

Salary
£31,500 gross per annum based on part-time working 32.65 hours / 4.5 days per week

(£35,000 gross per annum based on full-time working)

Contract and Hours
Permanent, 32.65 hours / 0.9 / 4.5 days per week

A typical working day is 9.15-5.30pm, including a lunch break (unpaid). With some remote work, a minimum of three days per week are to be worked at Crafts Council office and gallery.

To commence as soon as possible from July 2025 onwards.

Crafts Council aims to support flexible working and part time arrangements where it is appropriate for the role.

Deadline: 12 noon Wednesday 18th June 2025

Interviews: From week commencing Monday 30th June 2025

£65,000 per annum

Permanent

Part home/Part office (London) based 

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a fantastic opportunity to join the UK Committee for UNICEF (UNICEF UK) as Head of Chief Executive Office.

In this strategic and dynamic role, you will work closely with the Chief Executive to support their day-to-day focus on the most critical priorities, while also providing leadership and coordination across the organisation. You will bring sound judgement, strategic insight and a solutions-focused mindset to help drive forward our vision and impact.

You will lead the Chief Executive Office team, ensuring its smooth and effective operation, while also playing a key role in strengthening governance by supporting the Board of Trustees alongside our Governance Manager. Your ability to be flexible and respond to organisational needs means you'll be instrumental in aligning priorities across the Executive and Strategic Leadership Teams and contributing to the success of the wider UNICEF network.

We are looking for someone with a strong track record in high-level strategic and operational roles, ideally supporting senior leadership. You’ll need excellent judgement, influencing skills and the ability to thrive in a fast-paced, change-oriented environment.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Monday 23rd June 2025.

Interview date: Week commencing 30th June 2025 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

We are looking for a new Office Manager to organise and coordinate administration duties and office procedures in the charity. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety. You will be experienced with a variety of office software (such as email tools, spreadsheets and databases) and be able to accurately handle administrative duties.

As the central point of contact for everyone within our charity you will have an overview of many different things, an impeccable working knowledge of the charity and its aims, and will “pitch in” wherever necessary to ensure the charity operates smoothly.

This position is a permanent full time post (40 hours per week) which will be office based in Holderness House, 51-61 Clifton Street, London EC2A 4DW.  The starting salary for the post will be £37,129.00 per annum.

Essential Skills

§  Line management of key administrative staff.

§  Management the office budget, including processing invoices.

§  Upkeep of the charities’ customer relationship management (CRM) system; providing support to users and troubleshooting issues.

§  Act as the lead manager for ensuring compliance with data protection principles, policy and legislation.

§  Training users of the CRM.

§  Serving as a point of contact for internal and external communications, including general enquiries, phone calls, emails, and correspondence.

§  Coordination of administrative support to other departments, such as managing fundraising supplies and posting them to supporters.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our London office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by Wednesday 25th June 2025. Please note, AI should not be used to produce either the covering letter or CV.

Interviews will be held on week commencing Monday 7th July 2025.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up references. 

Job Title: Community and Events Assistant

Location: Flexible - travel to London-based office, fundraising and industry events required occasionally

Contract type: Permanent

Salary: £28,216 per annum

Hours:  37.5 hours per week
 

Closing date: Monday 30th June, 23:30

Interviews to be held 9 – 11 July

Are you a positive and open-minded individual who has great time management and organisational skills, enjoys communicating with a variety of people and is keen to learn and develop a career in fundraising? Then join Shelter as a Community & Events Assistant and you could soon be part of our welcoming and supportive Supporter Experience team.

About the role
This is a great opportunity for someone to learn more about community and events, and to develop a career in fundraising.

The main objectives of the Assistant role will be to provide excellent supporter care (building relationships and giving fundraising and event support and advice) to Shelter’s fundraisers and administrative support to the department.

Role specifics
As a key member of Shelter’s Community & Events team, you’ll be the first point of contact for our fundraisers, providing tailored support, advice and materials across phone, email, post, web and social channels, while ensuring accurate records, smooth communications, and newsletters. You’ll contribute to improving the supporter experience by helping develop fundraising resources, gathering case studies, and assisting at events and collections, often supervising volunteers with clear guidance and support (occasional evening and weekend work required, with time off in lieu).

You’ll also manage stock of fundraising materials, coordinate replacements through suppliers and internal teams, and provide essential administrative support, including data entry and financial processing (training provided). To thrive in this role, you'll need strong communication skills, a proactive mindset, excellent time management, and a sharp eye for detail. A flexible, can-do attitude is essential, as is a willingness to stay busy, get involved across the team’s varied work, and embrace learning opportunities to deepen your understanding of the charity sector and Shelter’s vital mission.

Apply to be part of our team and be the change you want to see in society.

Benefits 
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team
This role sits in the Community & Events department, which is made up of the Community Fundraising, Mass Participation, Digital Fundraising and Supporter Experience teams. Across the team, we look after a wide variety of fundraising activities which encourage supporters to raise money and provide them with excellent support to do so.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include your responses to the points in the ‘About You’ section of the job description of no more than 350 words each.

Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below in your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Job title: Executive Assistant – Leadership and Governance Support
Location: Home based with occasional meetings in the Oxfordshire/Gloucestershire area and four trustee meetings a year
Hours / Contract: Part time (22.5 hrs per week over 4/5 days – pattern to be discussed). Permanent
Salary: £28-30K per annum pro rata (depending on experience)

Would you like to use your skills to help improve the opportunities available to people living in the countryside? Would you like to work with a network of organisations to help unlock resources for people in greatest need and enable rural communities to reach their full potential?

About Us

Action with Communities in Rural England (ACRE) champions thriving, sustainable and inclusive rural communities that have the services they need and the resources to secure equitable outcomes for everyone.  We are the only national charity speaking up for everyone in rural areas, and work closely with our 38 member organisations who support local communities across England.

Together we campaign for change, enable local action, and improve support for people most in need. We work with government and other national partners to explore the issues affecting rural communities and identify solutions so that no one is disadvantaged by where they live.  We will be launching our new strategy in the summer and are looking forward to an exciting period of development.

About the Role

We are seeking an Executive Assistant to join our ambitious team who will focus on supporting the charity’s leadership and providing governance support. You will play a vital role in supporting the Chief Executive on a day to day basis, helping her to engage with a wide range of stakeholders and to work as effectively as possible. You will also work with the wider team to ensure the efficient running of the organisation.

You will be responsible for ensuring our governance arrangements work smoothly and in line with our governing documents, by assisting the Chair and Vice Chairs, scheduling and supporting Board and Committee meetings, and arranging our Annual General Meeting. You will also have the chance to get to know our network of 38 member charities, who support rural communities in every county in England, arranging meetings and events to bring them together to share knowledge and best practice.

About You

You will be an experienced executive assistant who is also familiar with governance administration in a not for profit organisation. You will be a confident communicator who is skilled at managing multiple tasks to deadline and has an eye for detail. You will be happy working remotely but also enjoy being part of a team and having the chance to build relationships with other organisations. You will have direct experience of living in a rural community or have a strong empathy with our cause.

This role is a great opportunity to play a central role in a small but ambitious organisation and to be part of a unique national network.  It would particularly suit someone who wishes to work remotely and prefers the flexibility of shorter working days. If this sounds like you, please get in touch.

Working at ACRE

The ACRE team is largely home based. Some members of the team meet once a week in Woodstock, Oxfordshire, but by the end of the year we will all be working remotely and will meet once a month together.  Benefits include a generous holiday package, contributory pension scheme and life cover.

We are an equal opportunities employer and are committed to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, traditions and ways of life. Please note you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

Closing date for applications: 10pm on Sunday 22 June.
Interviews: Tuesday 8 July in person at ACRE’s offices in Woodstock, Oxfordshire.
Please advise in your application you are not able to attend on this date.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

We are looking to recruit a Visitor Experience Assistant to join our team based at our London site. You will join us on a part time, permanent basis, working 1250 hours per year (annualised contract) and in return, you will receive a competitive salary of £16,443.76 per annum.

The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.

We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.

The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.

The Museum is looking to a Visitor Experience Assistant on an annualised contract.

We are looking for an enthusiastic, passionate team member who understand and are committed to providing customer service excellence and who put the visitor at the centre of everything they do.

The ideal candidate will have previous visitor facing experience ideally in a leisure or heritage environment. You will need to be a confident communicator, a team player and be able to respond quickly and positively in a changing environment. Being flexible in your outlook is essential as you will be fulfilling a variety of roles at the museum.

You will also support the museum in hosting evening events from gala dinners to sleepovers and outdoor film nights. An understanding of the importance of supporting and fulfilling a ‘host’ role for corporate clients and Museum partners is desirable.

As a Visitor Experience Assistant, you will have a variety of roles which will include:

• Proactive response to ensuring the highest possible visitor standards are maintained.
• Providing a warm welcome to our visitors and enhancing every visitor’s experience at the museum through your engagement with them and your problem-solving skills.
• Supporting activities, events, general museum operations and processing visitor bookings at admissions.
• Promoting and selling museum guidebooks, services, commercial activities, and events to visitors.
• Supporting the museum’s fundraising and commercial activities.
• Providing a safe and secure experience for everyone.
• Being a first aider and fire marshal. Training for both roles will be provided.
• Inspire visitors by sharing the Royal Air Force story and the story of the people who shape the Royal Air Force.
• There will also be the opportunity to provide engaging talks to visitors.

This is a permanent, part-time role working 1250 hours annually. The working hours each week will be dependent on business requirements (maximum 35 hours per week during peak season and minimum 4 hours per week during off-peak season). You will work a flexible pattern which will include working some weekends, bank holidays and occasional evening/overnights.

Closing date for applications: 5th June 2025

Interviews will take place on 17th and 18th June 2025

If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.

£28,000 - £32,900 per annum

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office 

What the job involves 

We have an exciting opportunity to join our sector-leading Community Fundraising team as a Community Fundraising Executive.

We’re an ambitious charity with a bold mission and fantastic culture. As a key member of the Community Fundraising team, you’ll work alongside the Community Fundraising Managers, Executives and Co-ordinators to achieve the exciting growth plans in our new 3 -year fundraising strategy.

In this role, you’ll take the lead on our DIY walking and cycling fundraising activity, which currently raises over £750k each year. You’ll be responsible for providing outstanding relationship management for our fundraisers, ensuring every supporter feels valued, motivated and proud to be part of our community.

Using data and insight, you’ll spot trends, identify new opportunities and help shape fresh, creative ideas to grow income and improve the supporter experience. You’ll also lead on development projects, like designing new supporter journeys, working closely with teams across the charity to make sure our fundraisers are inspired and supported every step of the way.

What we want from you

We’re looking for someone with knowledge and experience of working in a fundraising environment – ideally within a community or events context. You’ll have a proven track record of delivering brilliant supporter experiences, building genuine relationships and stewarding fundraisers through their events. You’ll understand the importance of meeting supporter needs and how to keep them inspired and connected to the cause.

You’ll bring excellent organisational skills and experience of planning and managing projects with multiple stakeholders, making sure we hit our KPIs and maximise fundraising income. With knowledge of how to plan, deliver and evaluate marketing activity, including digital campaigns on Meta, you’ll be comfortable finding ways to engage new supporters and keep them motivated.

A forward-thinker and natural problem solver, you won’t be afraid to use your initiative and analytical skills to spot opportunities for improvement and help shape new ideas. You’ll have experience developing, or supporting the development of, annual fundraising plans and budgets, and delivering against these to meet targets.

Clear, motivational communication comes naturally to you, whether it’s writing to supporters, updating colleagues or reporting on results. You’ll also be confident using databases to keep accurate records, analyse data and share insights that help us grow.

If you’re looking for a role where you can make a meaningful difference every day, working directly with passionate people who have been impacted by prostate cancer, we’d love to hear from you.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 22nd June 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 30th June 2025

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Supporter Experience Assistant

Location: Rotherham

Salary: £23,875 per annum

Rotherham Hospice is a charity dedicated to the people of Rotherham, offering specialist palliative and end of life care to their community since 1996.

The Role

The Supporter Experience Assistant is the first point of contact for supporters and administration tasks. Offering a high level of support, guidance, stewardship to supporters whilst implementing the operational delivery of all departmental transactional requirements related to the delivery of their fundraising and retail activities.

This is a pivotal role in ensuring supporter care and administrative excellence is achieved and maintained in an accurate and timely manner and that all queries are responded to quickly and consistently. Working collaboratively with colleagues from various departments including the finance team the Supporter Experience Assistant will undertake a team proactive approach to all aspects of delivery and immediately identify any potential risks and issues which will jeopardise supporter care and administrative excellence.

Key Responsibilities:

• Act as a main point of contact in relation to supporter queries and administration tasks, reacting to all incoming queries in a positive and proactive manner.
• Assess supporter needs and offer help and support to minimising the need for multiple point of contact.
• Accurate and timely recording of donations and donor details on their supporter database.
• Be proactive in offering alternative ways to support the charity.
• Providing advice and support to member of the public trying to support the Hospice including problem solving with digital platforms, booking events, processing donations, booking collections/deliveries etc.
• Be proactive in growing supporter engagement, income generation and ensuring add on fundraising methods are captured i.e. gift aid, consents etc.
• Ensure regular provision of accurate income generation records in a timely manner on areas including but not limited to: Stock, Shops, Community, Corporate, Trusts & Foundations, Events, Individual Giving and Lottery.
• Effectively manage all data inputting, administrative and supporter care tasks within the department including maintaining accurate records of donor details and donations made, both digitally and paper based to ensure consistency and accuracy in a timely manner.
• Promote the services of the department at all appropriate opportunity.
• Assist with the management of all databases/CRM systems to enable accurate reporting measures to be undertaken.
• Maintain files and documents, archiving duplication and unnecessary files, where appropriate.
• Undertake regular file audits.
• Respond to all administrative queries and requests in a timely manner.
• Assist with the management of the department email inbox responding to contact requests and distributing the workload to relevant team members.
• Undertake any additional activities elsewhere in the charity as required and within your capability.
• Report any concerns or possible improvements to the relevant Head of Department.
• Support and attend the Hospice events and appeals.

Skills and Qualifications

• At least 2 years’ experience in a customer service environment
• Previous experience in fundraising
• IT literate
• Strong understanding of fundraising principles and techniques
• Excellent communication and interpersonal skills, with the ability to engage and inspire donors through written and verbal communication
• Experience working with CRM systems.

Benefits

• Holidays: A work-life balance is important for everyone, which is why they offer all employees 30 days annual leave per year (plus bank holidays), plus an additional day’s leave in every 5th year.
• A supportive & comfortable working environment: Their Hospice is a calm and compassionate place to work, full of inspiring people who support one another.
• Hassle-free parking at no cost: No one is more than a couple of minutes’ walk from the Hospice.
• Great meals & drinks: Because their culinary team prepares food for patients 24/7, they cook for them too. Buy a lovely lunch with 50% off without even leaving the building.
• Reassurance: Whilst the here and now is important, they all think about the future. They offer employees a 6% pension after probation and a Life Assurance scheme which will pay 4x your annual salary should you die whilst working in their service.
• Training & development: Every employee will be supported with their training and development needs and will be regularly supported by their line manager.
• Competitive Pay Enhancements: Join their team and benefit from a 25% pay enhancement for evening and weekend shifts, plus double pay for bank holidays.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply.

Centre Support Assistant

Harrogate, North Yorkshire

Part-time, 22.5 hours per week, some evening and weekend work may be required

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Donations Sorting Assistant, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

We are currently looking for two Centre Support Assistants to join our Retail, Services and Operations team.

The role will be interesting and varied and will provide support across departments to ensure the centre is able to operate efficiently and effectively 7 days a week. We recognise that this a varied role and all appropriate training will be provided, to ensure you possess the knowledge to effectively operate as part of all our customer facing teams, as well as within our donation centre.

Reporting to the Centre Manager, as Centre Support Assistant, your primary role will be to provide a professional and warm welcome to the Yorkshire Cancer Research Hornbeam Centre. You will undertake administrative tasks to support the delivery of the Active Together Harrogate service and the smooth running of the centre. You will also provide cover across our Donation Centre, Delivery Team, Café and Hornbeam Shop as required.

Specifically, you will:

• Help create a welcoming, professional atmosphere and deliver high standards of customer service for all donors, customers and supporters.
• Establish good working relationships with all visitors to the centre.
• Show responsibility for personal health and safety and security, and that of others in the conduct of the role.
• Take ownership of all workplace areas ensuring a high standard of presentation, cleanliness and functionality throughout.
• Respond to and report safeguarding concerns in line with Yorkshire Cancer Research safeguarding policy and procedures.
• Communicate in person, by phone or in written communication to provide information about the Active Together service and wider charity.
• Support Active Together service users to navigate the service and sign-post to approved educational, health and wellbeing resources as necessary, ensuring information is up to date.
• Process referrals and questionnaires, handle eligibility queries and bookings, working closely with the Service Manager and delivery team to ensure consultations and classes are appropriately booked.
• Follow all policies and procedures to contribute to the smooth running of the Donation Centre.
• Ensure donations are sorted and stored appropriately and in-line with Yorkshire Cancer Research procedures.
• Accompany a member of the team to carry out deliveries and collections of furniture and goods across Yorkshire, to and from shops and customers, including disposal of waste materials.
• Assist in all aspects of running our café at Hornbeam Park, including opening and closing procedures, food production, preparation of hot drinks, till operation and cleaning tasks.
• Assist in all aspects of running our shop at Hornbeam Park, including merchandising, till operation and cleaning/tidying tasks.

About You

To be considered for this role, you will need:

• To ideally be educated to GCSE standard including Maths and English.
• To have previous experience in a customer facing role and a high level of commitment to customer care is essential.
• To have proven administration experience and experience of maintaining accurate records is essential.
• To have high computer literacy with comprehensive knowledge of Microsoft Office applications, especially Word, Excel and Outlook. 
• To be up to date with safeguarding and confident in raising any concerns. 
• To have a good knowledge of GDPR requirements and how to apply them is essential.
• To enjoy delivering excellent customer service and customer/supporter interaction.
• To be happy to work independently and ask for support where this is needed, but also like to both work with and support colleagues as part of a team working towards a common goal. 
• To have excellent communication skills, both verbal and written, with an ability to use active listening skills, and write professionally and appropriately for a range of diverse audiences.
• To have strong organisational skills and a high level of accuracy and attention to detail.
• A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
• A check on your employment history by seeking two references
• A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
• A DBS check

Please note, this role is not eligible for a visa sponsorship.

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 18 June 2025. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.