Communications assistant jobs
Customer Feedback Case Officer
Fixed Term Contract (9 months)
Full time (34.5 hours), we are open to a conversation about how you work these hours
Location – Split between home and our Shipley Office
Salary Range £27,500 - £30,500
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
In this role you will have an opportunity to champion and deliver an unrivalled experience to all customers, leading on handling complaints, feedback and compliments across all channels, in accordance with Macmillan’s values, regulatory requirement policies and standards.
You will produce analysis on feedback, identify trends and share opportunities for improvement to the process.
A significant part of your role will be building effective relationships with internal colleagues and external agencies on behalf of Macmillan to ensure accurate, appropriate and full responses are provided to complainants in line with agreed SLAs.
About you
The successful candidate will demonstrate the following skills and experience:
- Experience of customer care or customer relations and resolution management
- A good understanding of GDPR guidelines
- The ability to produce a range of detailed written communications
- A sound working knowledge of IT systems such as Microsoft Office, CRM as well as databases in order to extract and manipulate data
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Thursday 10th July 2025
Interview dates: w/c 14th July 2025
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
Are you a creative marketing professional who wants to make an impact?
The Royal Hospital Chelsea is looking for a skilled Marketing Officer to contribute to and deliver effective marketing campaigns to help meet the organisation's core strategic objectives. This is an exciting new role within the Marketing and Communications team and a fantastic opportunity to join an historic organisation, the home of the iconic Chelsea Pensioners since 1692.
The successful candidate will have relevant experience of delivering impactful multi-channel campaigns for a range of audiences, and ideally at a nationally recognised organisation within the military, charity, cultural or public sectors. You'll be responsible for marketing a wide range of projects including our recently launched, nationwide Veterans' Outreach programme, the Soane Stable Yard - which is open to the public 7 days a week, and our year-round events programme, as well as working with our partners to promote the Chelsea Heritage Quarter.
Who we're looking for:
We are seeking a proactive marketeer, who is equally comfortable planning and implementing campaigns as well as creating compelling content, with excellent attention to detail and a good understanding of what drives public engagement and support for an organisation like the Royal Hospital.
The successful candidate will be:
· A skilled and confident executor, who is experienced in consumer marketing and promoting a wide range of projects including public events to the right audiences.
- Creative in crafting compelling marketing content to deliver effective, multi-channel marketing campaigns.
- Experience of working with a range of partners to help raise awareness and engagement, as well as suppliers such as designers and photographers.
- Relevant marketing experience in a military, charity, cultural or public organisation would be particularly advantageous.
How to apply: Please submit your CV and a covering letter (no more than 500 words) outlining your most relevant experience for this role and setting out why you think you'd be the most suitable candidate.
About Us.
The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.
The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home



The client requests no contact from agencies or media sales.
Vacancy type: Permanent, part time
Location: Antrim and Ballymena Store
Salary: £12.21 per hour
Hours per week: This is a variable hours role
Closing date: 10th July. We are reviewing applications as they are received, so we encourage you to apply early.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.
Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.
As a Retail Assistant, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation and store cleanliness.
You will be responsible for:
Assisting the Retail Manager in maximising sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.
Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines.
Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss.
Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.
Managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines.
In the absence of the Retail Manager, taking responsibility for the overall management and operation of the store.
Key Criteria:
Previous retail experience, preferably in fashion/clothing.
Experience of cash handling and financial management procedures (including completion of sales records).
Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion,
Ability to work well both independently and as part of a team.
Good organisational skills and the ability to prioritise workload, balancing competing demands.
Understanding of health and safety procedures in a retail environment.
Experience in managing and motivating volunteers is desirable.
Application Process
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.
Benefits you'll love:
35 hour working week
25 days annual leave (exclusive of Bank Holidays)
Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
Loan schemes for bikes; computers and season tickets
Continuous professional development opportunities
Industry-leading training programmes
Wellbeing and Employee Assistance Programmes
Enhanced bereavement, family friendly and sickness benefits
Access to Blue Light Card membership
Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process.
Get Set Progress is our internship programme specifically tailored for blind and partially sighted individuals, whether you are taking your first step onto the career ladder or returning to work after a break. Since its launch in 2015, the programme has seen an impressive 85% of interns securing paid employment within six months.
These roles have a Genuine Occupational Requirement that the successful applicant be a person who is blind or partially sighted, in line with The Equality Act 2010.
We offer internship opportunities within a supportive environment where you will be able to develop numerous workplace skills alongside your day-to-day role. You will have the opportunity to network and develop skills with other visually impaired interns throughout the programme and interns on our Get Set Progress programme which offers similar opportunities with a wider variety of employers across the UK.
Thomas Pocklington Trust have the following 9 month internship roles available:
· Internal Communications Intern
· Development Team Project Assistant Intern
· Stakeholder Engagement Intern
· Employment Intern
· Sight Loss Councils Projects (Resources) Intern
For more information each of the roles, and about the internship programme please visit our website.
The client requests no contact from agencies or media sales.
Position: Income and Gift Aid Accountant Assistant
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £26,384 per annum plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*you’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We are looking for an enthusiastic and motivated Income and Gift Aid Accountant Assistant to help us make sure every penny counts in our mission to stop MS. You'll play a key role in managing our income processing and supporting Gift Aid claims to help us maximise the value of every donation.
You'll ensure that donations recorded in our CRM system match the funds received, resolving discrepancies and supporting our income processes to run efficiently. Working closely with our Customer Services and Fundraising teams you’ll be at the heart of making sure our financial data is accurate and robust.
You’ll also assist with preparing and checking Gift Aid claims, helping us claim back vital extra funds at no additional cost to our supporters. Your detail driven approach will help us continue to build a strong and transparent foundation for everything we do.
To succeed in this role, you’ll need a good understanding of financial accounting principles, strong Excel and IT skills, and a collaborative problem-solving approach. Excellent communication and organisational skills will also be essential as you work closely with teams across the organisation to ensure our income records are accurate and efficient.
If this sounds like you and you're looking for an opportunity to grow your skills, along with experiencing challenges and a shared purpose, then we’d love to hear from you.
Closing date for applications: Friday 11th July 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Join Us in Making a Difference at Marie Curie
Marie Curie is the UK's leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.
Your Role in Our Vision
We're seeking an enthusiastic Special Events Assistant to help deliver a portfolio of high-profile UK events that raise over £2 million annually - and we're aiming even higher! This is a fantastic entry-level role in event management and fundraising, offering training, development, and a real chance to make an impact.
In this fast-paced role, you'll manage multiple events, from high-value galas to corporate-led initiatives, creating and delivering impactful experiences.
This is more than event planning-it's a chance to be at the heart of our fundraising efforts, driving vital income, influence, and awareness while contributing to our bold vision.
A day in the life of Special Events Assistant
- Provide admin and financial support to deliver successful events.
- Manage donor experiences and help secure auction and raffle prizes.
- Write engaging event content and marketing copy.
- Build relationships with volunteers, supporters, and stakeholders.
- Keep key data and event records up to date.
- Help manage event logistics, stock, and suppliers.
- Be part of the action at events - from planning to delivery!
- Actively committed to Marie Curie's values, role models behaviours with authenticity and purpose.
- Managing multiple share inboxes
What you'll need
- Excellent written and oral communication skills - confidence in dealing with people at all levels, demonstrating professionalism and diplomacy.
- Ability to prioritise and plan own workload and competing demands.
- Excellent organisational skills.
- IT literacy including familiarity with web search engines, plus an up-to-date knowledge of Microsoft Word, Excel, PowerPoint and Teams
- Strong interpersonal skills and relationship building abilities with the personality to work
Full job description here
Application Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
Close date for applications: The closing date for this role is Thursday 10th July 2025. We encourage you to apply promptly, as interviews will be conducted on an ongoing basis until the closing date.
Salary: £22,222 - £24, 350
Contract: Full time Fixed Term Contract - 12 Months
Based: Marie Curie Glasgow Hospice
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Campaign Planning & Data Selections Officer
Contract type: 12 Month Fixed Term Contract. Full Time, 35 hours per week
Location: London, UK subject to the right to work.
UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
*60/40 hybrid working at WaterAid is currently defined as: 60% of an employee’s time in a location of their choice, 40% face to face, defined as in the London office, at conferences or at stakeholder meetings or other location as relevant for the proper performance of the duties of the role.
Salary: £33,266 - £36,000 per year with excellent benefits
About WaterAid
Want to use your skills in SQL to play a vital role in making clean water, decent toilets and good hygiene for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Campaign Planning & Data Selections Officer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team
The WaterAid Data Selections team works with stakeholders across the entire Fundraising directorate. This is a great role to quickly learn how charities use data for their fundraising communications.
About the Role
As our data savvy Data Selections Officer, you will update and write SQL scripts to enable WaterAid UKs fundraising mass communications, and champion our supporter’s experience ensuring supporters receive communications that are relevant to them.
In this role you will collaborate with stakeholders across Fundraising, interpreting their data requests into SQL scripts, and work closely with the Data Engineering team to update our data warehouse as the organisations data requirements evolve.
You’ll also:
- Review current SQL scripts and optimise them
- Work with teams on setting up, and updating our supporter journeys
- Advise stakeholders on using data effectively, creating variable outputs or segmentation for testing
- Work closely with the Analytics team, implementing their findings and collaborating on propensity models
- Champion data quality, and work with relevant teams to constantly improve the data in the data warehouse.
Requirements
The successful applicant will have a keen eye for detail and be able to interpret natural language data requests into complex SQL queries.
To be successful, you’ll need:
- Experience of writing SQL syntax, including the creation of views, stored procedures and processes.
- Good knowledge of data protection legislation and its application.
- Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
Although not essential, we also prefer you to have:
- Experience working in a Fundraising or charity environment.
- Demonstrable understanding of a data warehouse.
- Previous experience using a CRM system
Closing Date: Applications will close 12:00pm UK Time on July 04, 2025. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and an essential cover letter.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check.
Benefits
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment:
Our People Promise: We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities: We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding: We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





Harris Hill has a temporary opening for a Supporter Care/ Events Assistant to join a lovely charity in Bath, working remote based (Would like a couple days the first week to meet and bring up to speed), on a full time basis, paying up to £29665 on an hourly basis, plus holiday pay.
Reporting to the Individual Giving and Membership Manager (Retention) you’ll help maximise the value of these programmes through effective membership & supporter stewardship, data management and campaign reporting.
This role supports the retention and growth of our membership and supporter base and Community & Events Fundraising Programmes helping to increase loyalty and lifetime value.
You will often be the first port of call for our members, supporters, potential supporters, and the members of the public contacting the organisation. You will handle enquiries, helping to develop ongoing relationships. You will also assist with the reporting of fundraising campaigns and activities.
We’re a small team but like to have a big impact on supporters and members – through excellent care and stewardship.
Experience:
An enthusiastic, hard-working team player with excellent interpersonal and relationship-building skills
Excellent communication skills, both written and verbal – with an engaging and professional telephone manner
Commitment to delivering high standards of supporter/member service and to the values and ethos
Excellent organisational and administration skills
Able to follow procedures, and work accurately, with excellent attention to detail
Numerate
Experience of using CRM databases
Able to work on own initiative
Experience of using Microsoft Office (Word / Excel / Outlook)
Comfortable participating in online meetings such as
Desirable
Experience of working in a customer, member, or supporter care environment.
Experience in processing Gift Aid
Experience in processing direct debits
If you would like to hear more, please apply for a full JD.
Vacancy type: Permanent, part-time
Location: Springburn Store
Salary: £3,492.06, per annum + benefits
Hours per week: 5.5 hours per week
Closing date: 3rd July. We are reviewing applications as they are received, so we encourage you to apply early.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.
Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.
As a Sunday Assistant, you will enjoy the freedom and responsibility of running the store on your own, taking charge of daily operations, including serving customers, managing stock and ensuring the store looks its best. If you are independent, reliable and love the challenge of lone working then this is a great opportunity for you.
You will be responsible for:
- Running the store and ensuring that daily operations run efficiently.
- Maximise sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.
- Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines.
- Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss.
- Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
- Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.
- Managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines.
- Taking responsibility for the overall management and operation of the store.
Key Criteria:
- Previous retail experience, preferably in fashion/clothing.
- Experience of cash handling and financial management procedures (including completion of sales records).
- Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion,
- Ability to work well both independently and as part of a team.
- Good organisational skills and the ability to prioritise workload, balancing competing demands.
- Understanding of health and safety procedures in a retail environment.
- Experience in managing and motivating volunteers is desirable.
Application Process
- To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
- In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.
Benefits you'll love:
- 35 hour working week
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most.
Our unique Online Reading Volunteer programme currently supports around 3,000 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 140 local and national businesses. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.
About the Role
The Human Resources (HR) & Administrative Assistant will provide support to the CEO, Line Managers and the wider team with a range of HR related and administrative tasks. They will work remotely and will need to have access to a reliable internet connection. They will report to the CEO.
This role is ideal for someone who wishes to pursue a career in HR, and Chapter One is willing to support the postholder to gain external qualifications. This role is subject to an Enhanced DBS check, and the post-holder must be permanently based in the UK at the time of applying and for the duration of their employment.
All Chapter One employees are required to attend quarterly in-person staff meetings held in various locations across the UK (all expenses covered); participation is mandatory.
Main duties will include:
HR Administration and Data Management
-
Maintain accurate and up to date HR records on Chapter One systems
-
Be the in-house expert on Breathe, Chapter One’s HR system
-
Lead on data entry and HR system (Breathe HR) management, including generating relevant reports to support staff management and key decision making
-
Monitor and track training and DBS records ensuring timely renewals in line with Chapter One’s policies
-
Assist with documenting and maintaining HR process and workflows
-
Ensure employee documents are stored correctly and confidentially
Organisational Policies and HR Procedures
-
Working with the CEO and the Senior Leadership Team (SLT) to create, update and disseminate relevant Charity policies and/or updates to the staff handbook
-
Prepare standard HR letters and documents (contracts, change letters)
-
Lead on the liaison with and promotion of the organisations Employee Assistance Programme (Health Assured EAP)
-
Create process guides for staff in collaboration with Line Managers and the CEO
-
Act as a first point of support for HR-related queries from managers, escalating to the CEO when needed
-
Liaise with Chapter One’s external HR advice provider when additional expertise is required
-
Proactively identify opportunities to streamline and improve HR administrative processes and procedures
Recruitment, Onboarding and Offboarding
-
Support managers through the entirety of the recruitment process for staff and trustees - including, but not limited to, advertising vacancies, organising applications, arranging interviews, monitoring interview tasks, coordinating assessments, collecting candidate documents, requesting references
-
Managing the onboarding process for all new staff, including, but not limited to, holding HR induction meetings, coordinating new starter paperwork, setting probation review dates and training
-
Work with Line Managers to organise induction plans, schedule introductory meetings, and ensure new starters are fully supported during their initial weeks
-
Coordinate the offboarding process for departing staff, including exit interviews, return of equipment, and removal from systems
General HR Support
-
Organise and schedule staff meetings and organisation-wide training sessions
-
Coordinate wellbeing and employee engagement activities, including, but not limited to annual surveys, staff away days, seasonal events
-
Plan and coordinate in-person meeting logistics, including venue booking, accommodation, equipment and refreshments, ensuring all arrangements are inclusive and appropriately tailored to staff needs
-
Work with the SLT to be a champion of Chapter One’s values, and a custodian of its supportive work culture
-
Communicate instructions and other messages to Line Managers and staff clearly and promptly on behalf of the CEO
-
Support with preparation for audits or compliance checks e.g. Right to Work, DBS
-
Provide HR support to staff working groups e.g. Wellbeing or Learning and Development
-
Attend external HR webinars (eg with DOHR or Breathe) and disseminate information to the CEO & Line Managers as required
-
Stay informed of relevant employment law updates, notifying the CEO of possible changes needed to policies or procedures
-
Support general organisational administration as needed, such as scheduling key meetings, maintaining registers or documentation, or assisting with regulatory filings
-
Assist the CEO & Line Managers with additional HR and administrative/organisational tasks, assigned at the discretion of the CEO
We are looking for applicants with the following essential qualities:
-
Educated to A-level standard or equivalent
-
A genuine interest in Chapter One, with a passion for the work we do
-
Experience in a similar HR role
-
Proficient in use of Microsoft Excel/Google Sheets and Google Workspace
-
Excellent written and oral communication skills
-
Excellent interpersonal skills with the ability to build relationships with colleagues at all levels
-
Thoughtful, compassionate and inclusive approach to interpersonal relationships
-
Self-motivated and proactive, with a problem-solving mindset
-
Goal-oriented team-player who also thrives working independently
-
Meticulous eye for detail, who takes pride in holding themself to the highest standards in all aspects of their work
-
Professional, discreet and able to handle confidential information
-
Working knowledge of HR functions
The best applicants will also have the following desirable qualities:
-
Experience of working in the charity/non-profit sector
-
A desire to develop a career in HR
-
A qualification in HR, e.g. CIPD Level 3, or working towards one
Interview Dates:
1st round interviews - Tuesday 22nd and Wednesday 23rd July
2nd round interviews - Monday 28th July
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from individuals who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request
Please provide a CV and a covering letter (max 1 side of A4). Your letter must include:
1) A summary of your relevant experience, including clear examples.
2) Either: Tell us about a time when you helped onboard a new team member - what steps did you take to ensure they felt welcomed and prepared?
OR Tell us about a time when you identified an opportunity to improve an administrative process or system.
3) Tell us about how our organisational mission aligns with your values.
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Assistant (Income)
Salary: £16,320 pa (£27,200 FTE)
Hours: Part time (21 hours to be worked over a minimum of 3 days between Monday to Friday)
Location: Hybrid, with minimum one day a week in our Hampton Wick office
Benefits: 15 days leave, plus bank holidays (FTE 25 days leave, plus bank holidays) and an additional 1.5 days complimentary leave. Option to purchase additional annual leave, car leasing scheme, healthcare cash plan, enhanced pension, and more.
About us
Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although, for historic reasons, we also own some housing in urban areas.
We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.
About the role
This is a fantastic opportunity for someone looking to make an impact in the delivery of the income accounting provision at Hastoe.
You will assist our Management Accountant with the accounting, management and reconciliation of Hastoe’s solar photovoltaic portfolio, including the income that Hastoe receives from Feed-in-Tariff (FIT) payments. You will also assist with general management account duties.
The role will require close working and collaboration with colleagues within the Finance team and wider organisation (in particular our Housing and Property services teams), as well as communicating externally with other stakeholders regarding our PV panel portfolio. You will also need to liaise with Hastoe’s FIT licencee and other external organisations.
You will also assist with an exciting project to modernise Hastoe’s PV panel metering and data collection processes.
Duties will include:
- Assist the Management Accounts team to input accruals, Feed-in-Tariff (FiT) payment schedules and invoices relating to Hastoe’s solar photovoltaic (PV) panel portfolio.
- Assist with administration for said PV panel portfolio, accessing online portals, monitoring status of PV panels and payments.
- Liaise with Hastoe’s FiT licensee(s) to submit and receive information relating to the panels.
- Assist with the maintenance and servicing as required of the PV panel portfolio, working closely with Hastoe’s Property Services Team.
- Assist with completing reconciliations to ensure payments are allocated and accounted for correctly.
- Assist with reconciliations, month-end and other management accounts functions.
For more information on the role, please see the details on our Careers page.
About you
We are looking for someone with keen attention to detail and data analysis skills. You will also need to be adept at communication and passionate about service improvement.
You will also need:
- Experience of using Microsoft Office, specifically Excel & Word.
- Ability to work as part of a team.
- Experience of maintaining records and administrative systems.
- Knowledge of financial and management accounts.
- Ability to work to deadline, and interest in learning new skills.
- Ability and interest in learning new skills.
A personal note from Raj Patel, Management Accountant, your hiring manager
“This is a varied role in a great Finance team, where you will work on a critical area of Hastoe’s operations, working closely with teams across the entire organisation. We look forward to working with the successful applicant.”
Benefits provided
Annual Leave: Starting at 25 days, plus bank holidays (pro-rata for part time) and 1.5 days complimentary leave, along with the option to purchase additional leave.
Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.
Other benefits include:
- Flexible working opportunities.
- Annual leave increasing with length of service up to a maximum of 28 days, plus bank holidays (pro rata for part time employees).
- Discounts for local shops, restaurants and gym membership.
- Cycle to Work and Car Leasing Scheme.
- Employee Assistance Programme (EAP) – confidential phone and online support and resources service with 24/7 access.
- Health Cash Plan (a type of health insurance).
- 3 x Life Assurance from day 1, for all pension holders.
- A supportive working environment with ongoing learning and development opportunities.
- Long Service awards.
This post is subject to background checks. Further details on this can be found within the advert on our Careers page.
The client requests no contact from agencies or media sales.
Weekend Studio Assistant
Salary: £25,397p/a pro rata (£6,349 p/a actual)
Hours: Part-time, 10 hours a week - Saturday & Sundays 11am-4pm
Line Manager: Head of Communities, Practice & Participation
Place of work: Modern Art Oxford, Pembroke Street, Oxford OX1
About the Role
The weekend Studio Assistant supports visitor engagement in the Studio and Ground Floor Gallery at Modern Art Oxford. You will create a safe and friendly welcome, to support a lively, social atmosphere within the Studio which plays a significant role in building lasting relationships with visitors and families. The Studio Assistant will encourage reflective conversations with visitors as they arrive, providing context for the space and resources by demonstrating their use with the prompts provided. This is a practical role, and you are encouraged to develop your own creative skills while keeping the space tidy and presentable throughout the day.
About Us and The Studio
Modern Art Oxford is one of the UK’s leading contemporary art spaces. Our programmes offer opportunities for all for inspirational exchange and creative participation, both in person and online.
Modern Art Oxford is Oxford’s only public space dedicated to contemporary art and culture. We pride ourselves on innovative and ambitious programming, our commitment to education, and our confidence in the power of visual culture and art to enact positive social change.
Inspired by all our exhibitions, The Studio is a family-friendly, social environment designed to inspire learning for all ages by encouraging visitors to explore, experiment and play. The Studio welcomes 4000 visitors a year who often visit the space to socialise with friends, and relax. Families with young children regularly use the space to play and visitors of all ages enjoy spending time in the studio to experiment with the materials provided. Modern Art Oxford invites the practical use of this space to anyone who will benefit from having access to a studio like atmosphere. The studio is a shared space which is open to the public throughout the week and weekends and is also home to our regular projects Make Play and Young Creatives, as well as holiday workshops, short courses and evening classes which take place on Tuesdays and Thursdays.
Please note: This role offers weekend hours only, with additional opportunities to assist other programme activities with the Communities, Practice & Participation team as appropriate.
Duties
- Facilitate activities in our Studio on Saturdays and Sundays, utilising the materials provided.
- Encourage visitors to take part in the current programme activities and upcoming events.
- Support Modern Art Oxford Producers with delivery of weekend workshops.
- Maintain accurate records on attendance..
- Set up and pack down workshop activities with the guidance of producers.
- Engage families with Activity Backpacks, maintain materials, and record feedback.
Responsibilities
- Assist all visitors in accordance with MAO’s Equality, Diversity and Inclusion Policy
- Ensure the Ground Floor Gallery and Studio are kept clean and tidy throughout the day.
- Encourage visitor feedback via comments cards and surveys, alert the Duty Manager of any complaints.
- Treat all visitor feedback in a calm and professional manner.
- Follow Health and Safety and building security practices at all times.
Person Specification
Essential Skills and Interests
- An active interest and commitment to contemporary arts practice
- Excellent communication and interpersonal skills.
- Experience of working with the public and of providing excellent customer service
- Experience of assisting or supporting workshops (preferably in art spaces such as galleries)
- A self-motivated, creative and collaborative approach to team work with an ability to work independently
- Experience of working with diverse materials and media.
Desirable Skills and Interests
- An understanding of the principles of Equality, Diversity and Inclusion.
- Training in First Aid.
- Experience of monitoring and evaluation.
- Knowledge of safeguarding principles.
Please note: The successful candidate will have access to a range of training opportunities at Modern Art Oxford
Benefits
Employees are entitled to a discount in our Modern Art Oxford Shop and Café. There is an Employee Assistance Programme through Gemelli and a discounts, Cycle-scheme and
Tech-scheme program available through BHN Extras.
Applications to be received by midnight on Monday 21st July.
Interviews will be held on the 29th and 30th of July.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to improving the diversity in our workforce in order to better reflect the diversity of our local communities. All job vacancies are advertised here as part of a fair and open process. We welcome applications from people of all cultures and ethnicities, including those that may experience racism, as part of our Anti-racism Action Plan.
No agencies please.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
This is an exciting opportunity to join our finance team at a time as we implement our new strategy over the next 5 years. Working closely with teams in the corporate service directorate, you’ll be responsible for the provision of financial analysis, support as well as preparing and processing the month end journals and completing balance sheet reconciliations.
About you
You’ll be a part-qualified accountant who is pro-active and able to communicate effectively with staff and managers from non-financial disciplines. You’ll also have the ability to discuss financial performance with budget holders, deliver improvements to financial reporting and works well within a team and independently.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. However, in line with our hybrid working practice, full-time staff members may choose to work up to three days per week from home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date: Thursday 10 July 2025 at 09:00am
We reserve the right to close this advert early and subject to volume of applications. If you’re interested, please submit your application as early as possible.
Interview date: Week commencing Monday 21 July 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an enthusiastic and detail-oriented Fundraising and Events Coordinator to support our growing portfolio of physical fundraising events. The successful candidate will play a key role in coordinating and delivering a range of challenges and events, from local charity walks to international treks and marathons. This is an ideal position for someone early in their career who is passionate about events, fitness, and purpose-driven work.
This hands-on role will help you build valuable experience in events fundraising, logistics, supporter care, and campaign delivery while working across teams to ensure each event achieves its fundraising goals.
We are on a mission to end child hunger - one school meal at a time. Hunger doesn’t just mean an empty stomach. It keeps children out of school.

The client requests no contact from agencies or media sales.
Contract: Fixed term (12 months), full time, 35 hours over 5 days
Location: Burford, (Hybrid – 2 days in the office, 3 days remote)
Salary: £40,000 - £45,000 per annum
Closing Date: Sunday 6 July 2025
Interview Date: w/c 14 July 2025
Are you a passionate and strategic direct marketer? Join Blue Cross, a leading animal welfare charity, and play a vital role in deepening relationships with our supporters to maximise long-term value and impact.
Our Individual Giving team raises around £27 million annually, engaging thousands of individuals through cash donations, regular giving, and legacies. As our Direct Marketing Manager (Donor Development), you'll lead our efforts to inspire, engage and retain these valued supporters.
More about the role
Reporting to the Head of Individual Giving, you’ll lead a small, dedicated team to deliver compelling campaigns and stewardship communications across multiple channels – including direct mail, email and phone.
You’ll be responsible for managing a wide range of donor development activities. These include planning and delivering cash and raffle appeals, and driving cross-sell initiatives such as converting one-off cash donors into regular givers. Your team will also be key to delivering projects such as Gift Aid stewardship, regular giving upgrades, and reactivation efforts.
A central part of the role will be managing the production and distribution of our supporter communications. You’ll collaborate closely with colleagues across the organisation and external agencies to ensure we provide a consistently excellent experience for our supporters, while maximising income and long-term engagement.
You’ll bring strategic thinking, creativity and a strong results focus to shape and grow our donor retention and development efforts, ultimately helping us raise more funds to support the pets and people who rely on our services.
Key Responsibilities
-
Work with the Head of Individual Giving to develop and deliver a strategic business plan and budget for Donor Development, including milestones, KPIs and income targets.
-
Lead a wide portfolio of multichannel campaigns with a focus on cash and raffle appeals, and wider supporter communications (including RG upgrades/conversions and Gift Aid).
-
Manage stewardship activities, including ‘thank you’ and update communications.
-
Collaborate with your Direct Marketing Manager colleagues in the Individual Giving team to improve supporter engagement and retention, including enhancing regular giving products and materials.
-
Ensure all activity aligns with Blue Cross brand guidelines and values.
-
Build strong internal and external relationships to deliver effective, insight-driven campaigns.
-
Champion continuous improvement by applying best practice to campaign planning, delivery and analysis.
-
Line-manage the Donor Development Officer and Assistant, supporting their performance, goals and development.
-
Monitor and control income and expenditure, providing regular budget forecasts.
-
Work cross-functionally with teams such as Data and Insights, Fulfilment Services and Customer Care to maximise supporter lifetime value.
About you:
You’re an experienced and results-driven direct or digital marketer and/or fundraiser, with a strong understanding of supporter motivations and a passion for delivering excellent supporter experiences. You bring a strategic mindset, a keen eye for detail, and the ability to manage multiple campaigns in a fast-paced environment.
You’re confident working to financial targets, optimising budgets, and using insight to drive innovation and continual improvement. A skilled project manager, you’re comfortable juggling priorities and deadlines, while ensuring quality and performance stay high.
Your strong communication and interpersonal skills make you a collaborative team player and effective line manager. You build positive relationships across teams and with external partners to deliver ambitious goals.
Essential Qualifications, Skills, and Experience
-
Proven experience in Direct or Digital Marketing and/or Fundraising (client or agency side)
-
Strong track record in managing agencies and budgets
-
Demonstrable success in delivering income growth and supporter engagement
-
Excellent project and people management skills
-
Good working knowledge of GDPR and fundraising legislation
-
Skilled in using CRM databases, with proficiency in Word and Excel
Desirable Qualifications, Skills, and Experience
-
Diploma in Direct or Digital Marketing/Fundraising
-
Copywriting and content evaluation experience
-
Knowledge of lottery, raffle or gaming products
-
Experience working with communications or brand teams
-
Familiarity with print and production processes
How to apply
Click the apply button below and complete the online application process before the closing date on Sunday 6 July 2025.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.
With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.
Our generous benefits package includes:
-
38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.
-
Pension scheme with enhanced employer contribution
-
Life assurance
-
Unlimited access to an employee assistance programme
-
Programmes for physical and mental wellbeing support
-
Free access to GP via MetLife
-
Recognition scheme
-
Annual volunteer days
-
Claim for professional fees
-
Charity worker discounts across a variety of retailers.
We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website.
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
The client requests no contact from agencies or media sales.