Communications coordinator jobs

Eastern Region –Norfolk, Suffolk, Cambridgeshire, and Northamptonshire. Home based with some travel expected

Ref: SAD-251

Are you a proactive, highly organised and collaborative individual with a proven record of developing and maintaining systems for data collection, analysis, and reporting?  Do you have sound experience of providing vital support to colleagues?

If so,  join St Giles as a Senior Administrator and Data Coordinator, where you will work alongside the Eastern Region Footsteps coaches and Management Team to coordinate data collection and analysis to support the service to achieve its contractual requirements.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.  

Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.

The Wise Group is a leading social enterprise which is proud to be making a difference to people’s lives. We’re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we’re greater than the sum of our parts.

The Wise Group and St Giles came together a few years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date we have been awarded more than 20 contracts to deliver Personal Wellbeing, Finance, Benefit & Debt and Women’s Services across England and Wales.

About this key role

Our successful candidate will provide line management support, guidance and coaching to two administrators, ensuring their responsibilities are clear and that they are supported to carry out their roles, plus provide positive and proactive peer support to Admin and Coaches to ensure that data is collected reliably and consistently.  You will also manage the allocation and appropriateness of all referrals coming into the Eastern region CRS service and ensure all referrals are accurately recorded, plus coordinate the data collection across the Eastern Region Criminal Justice contracts.

We will also rely on you to monitor the service and support with the development, implementation, and the maintenance of effective data collection systems, as well as offering training where necessary to ensure the team can perform data collection effectively.  Interpreting and explaining complex data to the admin and delivery team for purposes of clarity/verification is also an important duty, as is supporting with the development and maintenance of processes around referrals, data collation and the production of reports.

What we are looking for

• Experience in working together as part of a multi-agency team to achieve a common goal
• Experience of working in a high intensity environment
• To have a relevant qualification or be working towards one to ‘A’ Level standard or above
• An understanding of the barriers faced by people with complex and multiple needs
• Knowledge of relevant services in the local community
• Impressive interpersonal, relationship-building and communication skills, verbal and written
• A flexible, collaborative and professional approach to your work

Please note: this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 20 July 2025 at 11 p.m.
Interview date: 28 July 2025

The Holly Lodge Centre is a small charity in the heart of Richmond Park with a mission to ensure outdoor education is accessible for all. We are small but mighty, last year providing nature and heritage based education sessions, for over 7,500 learners. We specialise in delivering workshops for school groups of children and those with special educational needs and disabilities. We also welcome adult disability gorups, the elderly, and community groups.

We are looking for an experienced administrator to join our small, friendly team, and help to streamline and manage a range of processes, key to the efficient running of the charity and our activities.

Due to the nature of our work all roles are based on-site in our beautiful location in Richmond Park. The part time role can be spread across 4 days with optimal hours being 9:30am-2:30pm.

Key responsibilities include:

• Being one of the first points of contact for communication to the charity and supporting the management of school/group bookings
• Creating quotes, invoices and supporting financial administration processes
• Managing administration around individual donations
• Co-ordinating and stocktaking centre supplies
• Deputising for Centre Managers at meetings
• Supporting Volunteer recruitment, administration, training and events
• Supporting marketing and communications
• Supporting fundraising events

Job Title: Travel Trainer

Report To: Laurence Orrell, travel training coordinator

Salary: £13.85 per hour

Location: Travel within the North London area as required

DBS:This post is subject to a criminal record check under the arrangements established by the Disclosure & Barring Service

Context of Job

AFK is a national charity helping young disabled people develop their independence and find employment.  As part of this we provide bespoke travel training on London’s public transport network to and from school, college and work placements in the North London area.

We are looking for enthusiastic and flexible candidates to train and support young people to travel specified journeys safely and independently using public transport.

Overall Job Purpose

To train and support a young person to travel a specified journey safely and independently using public transport.  Record your observations and give feedback to the travel training coordinator, the young person and their family.  To take part in reviews of training as it progresses.

Working Conditions

• Casual working assignment with no minimum hours guaranteed

• Each assignment must be mutually agreed by both parties

• You will be expected to work mornings and/or evenings as required by the job and we will also consider job sharing for this role.

Responsibilities

• Support a young person door-to-door as they travel on public transport.
• Familiarise yourself with the following documents –

1. Journey Plan – describes the route you and the trainee will follow, and the alternative route(s) if the need arises. 
2. Risk Assessment – outlines the support needs of the trainee, and risks and strategies to mitigate them.

• Record your observations using standardised forms and relay your observations to the travel training coordinator on a weekly basis.
• Allow the young person to learn independently and only guide, support or intervene when necessary (this will be included in your induction)
• Approach travel training in a positive manner by reinforcing achievements and viewing obstacles as opportunities to learn.  Discuss strategies and agree solutions with the young person, their family and the travel training coordinator.
• To contact the travel training coordinator immediately if there are any emergencies or unexpected situations.
• Ensure that the young person is trained to use the alternative route safely and independently.
• Ensure that the young person learns and/or knows how to contact parents or carers in case of an emergency
• Any issues or concerns must be raised with the travel training coordinator or the business development manager.

Additional Responsibilities

• Learn the support needs of the young person prior to training
• Become familiar with the route
• Become familiar with and then follow AFK’s safeguarding policies and procedures

For more information or an informal chat please call Laurence on 07384 79 55 35.

Please see the attached Job Pack for more details about the role 

To apply please send your CV and a covering letter explaining why you would suit the role.

Recruitment Timeline and details

• We will be interviewing on a rolling basis as we receive applications.
• There will be a short test using your mobile phone so please bring it with you
• Please let us know if you need any adjustments in relation to the recruitment process

£28,000 - £30,450 per annum

Fixed term (12 months), full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for a Customer Experience Executive to join our team on a fixed term basis covering an internal secondment. This is a fantastic opportunity for a proactive, people-orientated, Customer Experience/ Supporter Care professional to join an established team at one of the most dynamic charities in the UK.

You’ll be a critical part of the Customer Experience and Engagement Team in our Communications Directorate. Focussing on supporter care, you’ll be committed to building and strengthening long term relationships with our customers – from service users to fundraisers, from campaigners to volunteers. You’ll enjoy keeping customers coming back for more.

We’re transforming our culture to be customer and insight driven and this role will play a major part in making that happen. You’ll be supporting the Customer Experience Manager in gathering customer intelligence and implementing evidence-based insights to reinforce and improve customer journeys.

You’ll provide a customer focused steer in working groups for new and existing fundraising products. Putting the experience of the customer first, you’ll help build long term relationships with our customers and keep them coming back for more. You’ll be passionate about stopping prostate cancer killing men and damaging bodies.

You’ll develop a sound understanding of our processes with a drive and desire to continually improve the way we work, using an agile mindset, seeking, and implementing solutions and finding better ways of working.

What we want from you

We’re looking for a people-focused, self-motivated, and hands-on individual who believes that every interaction matters. You’ll have experience working in a busy, customer-focused support team and enjoy the “nuts and bolts” of delivering customer-centred, insights-led experiences just as much as delivering the experience itself. You’ll help strengthen the relationships we have with our customers, so together we can create a world where lives aren’t limited by prostate cancer.

You’ll be comfortable dealing with complaints and able to engage with a wide range of customers, showing enthusiasm or empathy when it’s needed.

You’ll be a strong communicator, able to adapt your style to suit different people and situations and have experience building good relationships at all levels of an organisation. You’ll be comfortable highlighting the impact that every stakeholder has on our customers’ experiences. Proactive, collaborative, and a real people person, you’ll work well under pressure as part of a dynamic team.

You’ll have experience using a CRM system (like Raiser’s Edge) and understand the importance of handling sensitive data in line with GDPR regulations. Ideally, you’ll also have a good understanding of fundraising rules, including Gift Aid.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 13th July 2025. Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 21st July 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

The Creighton Centre is a well-established local charity based in Hammersmith & Fulham, dedicated to supporting older, disabled, and vulnerable adults. Through a wide range of services, we aim to reduce social isolation and disadvantage by offering practical support, meaningful connections, and emotional wellbeing.

We are currently seeking a compassionate, proactive, and engaging Project Worker to join our Learning Disability Outreach (LDO) team.

You will work directly with adults who have learning disabilities, supporting them to lead more independent, connected, and fulfilling lives. The role involves a mix of 1:1 support, group work, advocacy, casework, and mentoring, as well as helping to deliver a timetable of social activities and workshops.

You will also play a key part in volunteer coordination, helping to ensure a warm and supportive environment for everyone involved.

Empathy, excellent communication skills, and a genuine interest in people are essential.

What We're Looking For

We’re looking for someone who has:

Experience working with people with learning disabilities or in a similar support or community-based setting

A flexible, team-oriented attitude

Confidence leading group activities and supporting individuals

An interest in community development and inclusive practice

A passion for gardening or the outdoors would be a welcome bonus, as the role may involve supporting participants in a small community garden.

To find out more or discuss your experience, please contact:

Joe Robins - Learning Disability Outreach Coordinator - 075878 18591

Do you want to make a real difference in the lives of survivors of sexual violence? An exciting opportunity has arisen for an experienced and highly organised administrator with Greater Manchester Rape Crisis. Greater Manchester Rape Crisis are seeking to appoint an Administration and Allocations Coordinator. If you have a strong IT and organisational skills as well and knowledge and empathy with this area of work; if you value integrity, compassion and teamwork; if you want to work in an inclusive and nurturing environment; if you have a feminist understanding of sexual violence and knowledge of the causes and impact then this could be the next career challenge for you.

You can also download an application pack from the front page of our website Listen, Believe, Support | Manchester Rape Crisis

We will not accpet CV's

Please send your completed application by email  by the August 1st 2025 please note that late applications will not be considered

Closing Date: Friday 1st August 2025 at 12 noon

Hours: 35 per week

Contract until March 2026 with a view to extending depending on funding

Annual Salary: £27,300

Interview dates: Week commencing 11th August

Support Dogs is going through a period of exceptional growth including the development of a new centre of excellence in Sheffield. To truly be able to take the next step in our development, we are looking for a senior lead to oversee our puppy team.  This is a fantastic opportunity to be a part in transforming the lives of adults affected by epilepsy, physical disabilities and children with autism. 

About the Role

We are looking for a dedicated and enthusiastic Senior Puppy Co-ordinator to join our forward-thinking training department.  The role will involve overseeing and supporting our puppy co-ordinators, ensuring that all our puppies and volunteers are being trained to the highest possible standards.

Recruitment, educating and supporting of new staff to ensure they can lone work both confidently and effectively are an essential part of this role, alongside ensuring the continued development of existing staff.  In addition to this, the ability to support staff when difficult conversations or situations arise is also essential.  The senior lead must have relevant qualifications and experience in training and behaviour as advising on training and behavioural issues will be required, with the ability to support individuals on writing and implementing suitable behaviour modification plans. 

As senior lead you will be expected to oversee and ensure targets are being reached on a yearly basis, ability to review success rates and how we can increase this, provide relevant reports to the Training Manager and can consider and propose new procedures which improves both our training standards and success rates further. 

This is a fantastic opportunity to be part of a dynamic and passionate team, making a meaningful impact on the lives of assistance dogs and the people who rely on them.

This role is a full-time position and will require flexibility in working hours, please note some evenings and occasional weekend work will be required. 

Please note interviews will be held as and when suitable applicants apply and this is a two-stage process.

CV's not accepted.  Please apply at via our HR portal

JOB PURPOSE:

• To pro-actively engage with local residents and partner organisations to develop a vision for our neighbourhood
• To co-create potential future activities for the Springfield Project and beyond, developing action plans and funding proposals and testing new approaches
• To ensure that the voices of the Sparkhill community are enabled and promoted to key stakeholders, including those whose voices may be marginalised using conventional approaches
• To lead our existing Place of Welcome group, ensuring the programme develops in line with the views of participants and in line with funder requirements

DUTIES AND RESPONSIBILITIES:

• To enable the voices of Springfield Project service users and other local residents to be heard and acted upon both within the Springfield Project and in the wider neighbourhood/ community
• To proactively engage with local residents and partners to identify issues affecting the local community, gaps in current provision and to support the co-production of new services/ activities that meet local needs.
• To amplify the voices of Sparkhill residents to ensure representation in local and city-wide systems
• To develop, implement and maintain creative and effective communication methods and tools to promote opportunities for engagement and participation in Springfield Project activities and in the wider neighbourhood, including outreach to those that might be marginalised by traditional approaches
• To coordinate the Sparkhill Child Friendly Neighbourhood Youth Advisory Board, ensuring young people are empowered and enabled to participate, to act on issues that are important to them and ensuring that they have ownership of the group and the activity that develops from the group.
• To lead, develop and sustain a 'Springfield Voices’ panel that enables co-production on a local level of new activities
• To represent the Springfield Project at external stakeholder events
• To ensure effective monitoring and evaluation processes are in place to ensure continuous improvement of services and activities
• To develop and coordinate relevant communications campaigns and engagement projects, including physical and online comms and marketing
• To coordinate Community Events ensuring the involvement of the community in the design of events
• To develop project proposals and provide evidence to support fundraising activities based on the wishes and needs of the community
• To develop and test new activities co-created with the community in response to community need
• To facilitate the Place of Welcome group, ensuring that the Place of Welcome provides a welcoming environment for all participants, in line with written procedures covering registration, recording, food provision, coordination of volunteers

· To support visitors from partner agencies to operate in the space by agreement

• To manage incidents, accidents and complaints in line with Springfield Project policy
• To liaise with the Volunteer Coordinator around recruitment and induction of volunteers

To work flexibly and deliver services across the Project as directed and to undertake any other duties commensurate with the role and responsibilities of the post as agreed with your line manager

Do you want to help improve the lives of people with disabilities through the power of assistance dogs? To help us create amazing partnerships, we need amazing people.
 
Canine Partners’ mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing. Our amazing dogs bring a greater independence and quality of life to their partners, offering security, companionship, and practical help with everyday household tasks.
 
We are looking for a passionate and innovative individual to join our dedicated Fundraising Team as an Individual Giving Officer. This is an exciting opportunity at a prominent assistance dog charity for someone who has already worked in an individual giving role and is ready to take on more responsibility or an enthusiastic individual with strong transferable skills.
 
Position: Individual Giving Officer
Hours: 37.5 hours per week (compressed or part-time hours considered - minimum of 30 hours per week).
Location: On-site at our purpose-built training centre in the rural countryside of Osgathorpe, Leicestershire. Please note due to our rural location, it is essential that you to have the ability to travel reliably to the training centre.
Direct Reports: Individual Giving Administrator
 
You will be part of the ambitious team raising vital income to enable us to continue our work training assistance dogs for disabled people and be responsible for securing donations from individuals via appeals and our puppy sponsorship scheme; My Amazing Puppy (MAP). A proactive approach is key to ensure that we are maximising all opportunities to increase income and to ensure that our data remains compliant and accurate. You will focus on marketing our individual giving campaigns digitally and physically, stewarding existing relationships and creating new ones, ensuring exceptional donor journeys throughout. You will have the opportunity to lead the creative development of propositions for direct marketing appeals collaborating with wider fundraising colleagues and the communications team, delivering compelling appeals and campaigns to generate income, to work with our beneficiaries and hear about their stories.
 
About you:
 
• Demonstrable experience in appeal or project management to strict deadlines.
• Excellent written communication with the ability to engage and inspire a wide range of audiences.
• A successful track record of securing and maintaining income from individuals.
• Proven experience of effectively managing relationships with volunteers, supporters, and/or external stakeholders/audiences.
• Demonstrable experience of managing campaigns and appeals on all digital platforms.
• The ability to write reports and evaluations using data.
• Line management experience (desirable).
 
Experience working within individual giving fundraising and appeal management may be advantageous, but not essential. Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
 
Interested?
 
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
 
Please note we may interview candidates prior to the closing date. If we find a suitable candidate or receive a high volume of applications, we may close this advertisement prior to the closing date so apply now to ensure you don't miss out! Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
 
Closing date: 4th August 2025
 
First interviews are scheduled to take place online (via MS Teams) in the week commencing 4th August 2025.
 
Second interviews are scheduled to place in person at our National Training Centre, Osgathorpe, Leicestershire in the week commencing 11th August 2025.
 
*Subject to changes.
 
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
 
You may also have experience in the following roles: Fundraising Officer, Individual Giving Coordinator, Appeals Manager, Donor Development Officer, Community Fundraising Officer, Direct Marketing Executive, Fundraising Executive, Campaign Manager, Donor Relations Officer, Development Officer, etc.
 
REF-222 558
 

Are you interested in being part of a team making a tangible difference in Norfolk? Can you harness technology, data, and communication strategies to amplify community impact? Do you have experience in CRM, data analytics, and systems optimisation? If so, you might just have found your dream job.

This new role is pivotal to Norfolk Community Foundation’s desire to harness technology, data, and communication strategies to amplify community impact.

About the role

The Head of Digital Transformation and data strategy reports to the Director of Finance and Operations and is part of the Senior Management Team working closely with the Chief Executive.

Key responsibilities will include:

• Modernising systems and workflows to enhance organisational efficiency and resilience.
• Leveraging data insights to inform strategic decisions.
• Strengthening digital communications for stakeholder engagement.
• Driving responsible innovation, including AI and automation, to improve efficiency and impact.

About you

We are looking for someone with a strong track record in strategic leadership and digital transformation, who can confidently set a vision and drive innovation across an organisation. You will be experienced in managing CRM systems (particularly Salesforce), data analytics, and optimising systems to improve performance and efficiency.

You will have excellent analytical and problem-solving skills, with the ability to translate complex data into meaningful insights and actions. A deep understanding of cybersecurity, GDPR, data governance, and risk management is essential, as is a forward-thinking approach to emerging technologies, including AI and automation. This is a fast-paced role that requires initiative, adaptability, and a passion for continuous improvement.

What can we offer you?

We have a range of benefits that we offer our staff, including:

• 25 days holiday (pro rata) plus bank holidays.
• Up to 3 ‘Development Days’ a year to pursue passions, volunteering or learn new skills.
• Flexible working options available.
• A health and wellbeing plan, providing money back on optical, dental, physiotherapy and more, access to advice and support, and discounts and rewards from hundreds of leading retailers, restaurants and destinations.
• Pension scheme.
• Death in service cover.
• Training and development opportunities.
• Visits to see the impact of the difference the Foundation is helping to make happen.

Who are the Norfolk Community Foundation?

We are a local charity with a clear vision of strengthening communities from the bottom up to make Norfolk a vibrant and fairer place to live. Working in partnership with local charities and community groups by providing them with funding, leadership and guidance, we help to inspire local people and those with an interest in Norfolk to give funds, time and resources to support their communities.

A little bit about the role 

Please note this advert is expected to close on Monday 14th July at 5pm. However, we may close earlier or later depending on the success of applications 

The Recruitment team is responsible for sourcing, selecting and hiring for 500 places for Approach Social Work (previously known as the Frontline programme) in local authorities across England.

You will be joining us at our busiest time, and will have day to day logistical and administration responsibilities with focus on supporting applicants through the selection stages of our programme, Approach Social Work.

You will work with the Selection team and share responsibilities between other Selection Coordinators to ensure the delivery of a highly effective and efficient recruitment process and to ensure the candidate experience is positive throughout. This role would suit someone who has had some experience interacting with customers, for example in admin support, retail, hospitality, customer service, or similar.

Please note that ‘Administrator’ is the title we use for advertising. Internally, administrators are known as ‘Coordinators’ so this role’s full title is Selection Coordinator.

Some key responsibilities include:

• Coordinating virtual assessment centres; manage scheduling, liaising with assessors and stakeholders, troubleshooting minor technical issues with the platform, and overseeing the smooth running of the day.
• Managing the logistics involved in planning and delivering over 40 assessment centre days (e.g. responding to candidate queries, monitoring candidate sign up, scheduling assessors).
• Tracking and monitoring candidate information using our online customer relationship management system, virtual assessment platform and Microsoft Excel using careful attention to detail.

Please review the job pack for full list of responsibilities.

A little bit about you 

We welcome applicants with some experience in customer service, administration, or logistics coordination. We’re looking for someone who is detail-oriented and excels at managing multiple tasks and priorities. The ideal candidate will be a strong communicator who can support candidates through the selection process, troubleshoot technical issues, and ensure smooth operations at assessment centers.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

Please let us know how we can make the recruitment process more accessible for you by emailing the People team (please see job pack for contact details).

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

Visa sponsorship is not guaranteed.

About Us
The SS Great Britain Trust is a multi-award-winning, world-class visitor attraction and education charity. Every year, we welcome thousands of visitors to Bristol’s vibrant harbourside to explore Brunel’s iconic steamship, two immersive museums, a world-renowned collection, and a historic dockyard.

Our mission goes beyond heritage preservation. We deliver powerful educational programmes, impactful community projects, and vital conservation work. Now, we’re at a pivotal point in our journey – reimagining what a heritage site can be. Through a bold new programme, a refreshed brand identity, and an enhanced digital experience, we aim to connect with broader, more diverse audiences than ever before.

About the Role

We're seeking an ambitious Digital Marketing Manager to drive growth and unlock revenue opportunities for one of Britain's most iconic maritime heritage attractions. In this pivotal role, you'll take ownership of our entire digital ecosystem – from website development and SEO strategy to CRM management and customer journey optimisation. You'll be at the forefront of maximising visitor engagement and revenue growth across ticket sales, events, and food and beverage offerings, while ensuring every digital touchpoint reflects our commitment to accessibility and inclusivity.

You'll lead innovative digital strategies that future-proof our presence, from AI search readiness to cutting-edge customer retention tactics, all while managing a talented Digital Systems & Insights Coordinator.

Who We're Looking For

You'll be a results-driven digital marketing professional with at least four years of proven experience, ideally within tourism, heritage, or cultural sectors. You'll bring deep expertise in Google Ads, Meta advertising, and SEO, combined with a strong analytical mindset that transforms data into actionable insights. Your experience with CRM systems, marketing automation, and e-commerce platforms will be essential, as will your ability to build strong relationships with external agencies and technology partners.

You'll have a collaborative working style and genuine enthusiasm for our mission, understanding how digital excellence can enhance visitor experiences while driving sustainable growth for this treasured piece of maritime history.

Why Join Us?
At the SS Great Britain Trust, we pride ourselves on our supportive, inclusive, and creative working culture. We offer competitive staff benefits, flexible and family-friendly working policies, and wellbeing support services. We’re committed to professional development and creating a welcoming, values-driven environment where everyone can thrive. We are also proud to be a Living Wage Employer.

We are dedicated to building a diverse team and strongly encourage applications from underrepresented groups. All appointments are made based on skills, experience, and attitude.

The closing date for completed applications: Monday 14 July, 9AM.

Interview dates: 23rd & 24th July 2025

Please note that all aplications must be made through our website. Applications submitted elsewhere will not be considered.

Location: RSPCA Chesterfield Animal Centre, Chesterfield, S41 0HL (with potential for hybrid working from home up to two days per week)
Salary: £30,000 – £35,000 per annum
Hours: 37.5 hours per week Monday to Friday. Other flexible working arrangements that meet the operational needs of the Branch may be considered. Occasional overtime and/or weekend and Public Holiday working may be required, and this may be outside of normal working hours.
Job type: Full Time – Permanent
Closing date: Interviews will be carried out on a rolling basis as applications are reviewed and we reserve the right to close this vacancy at any time

********************************************************************************************************************************************

We are looking for a special person to undertake an exciting new role within our passionate team of people dedicated to transforming the lives of animals in need. 

You will be responsible for the successful expansion of our existing income streams in line with our fundraising strategy and nurturing successful, long-term relationships with our supporters, donors and key stakeholders. 

Key to the success of the role will be the ability to identify development opportunities for our individual giving, legacy giving, grant funding and corporate donor programs as well as opportunities for special appeals to maximise our exposure throughout our whole catchment area. 

The role will work closely with other members of the established team to utilise the potential of our Community Fundraising Volunteers and Content Creator Volunteers identifying opportunities for them to maximise their contribution to the Branch’s activities and ensuring their efforts are recognised appropriately. 

Your existing communication skills will be put to good use acting as an ambassador for the charity, representing us at key events as well as reporting performance to the Board of Trustees. 

This role is pivotal to ensuring the successful operation of the charity into the future and provides a chance to make a real and lasting difference to the lives of animals in need. There is potential to develop the role and shape the future direction of our fundraising activities.

Based at our newly rebuilt animal centre in Chesterfield but with scope also for hybrid working, you will have the opportunity to see our animal rescue, rehabilitation and rehoming work in day-to-day action. 

So, if you have the vision and experience to help us unlock new income streams to drive growth and together with the desire to make a real difference to the lives of animals and the people who care for them then we would love to hear from you.

Further details of the role and requirements are available in the Job Description and Person Specification that form part of the application pack on our website job vacancies page.

Youth Forum Co-ordinator

NYCC, LocalMotion & Edmonton Community Partnership are looking for a dynamic and community-focused Forum Co-ordinator to lead the development of a brand-new role within the Enfield Professional Partners Youth Forum. This is an exciting opportunity to shape how local organisations work together, foster trust,  collaborate and ensure the voices of young people are heard and their needs, met. If you’re passionate about building meaningful relationships, coordinating impactful partnerships, and driving systems change at a grassroots level, we want to hear from you.

Person Specification
Essential Skills & Experience

• Experience in community engagement, partnership working or voluntary sector co-ordination
• Excellent relationship-building skills, with the ability to connect and unite diverse stakeholders
• Understanding of the challenges of working with local authorities and how to engage effectively
• Strong advocacy and communication skills, with the ability to amplify under-represented voices
• Ability to navigate complex community dynamics, ensuring collaboration remains balanced and inclusive
• Experience in facilitating collaboration, resource sharing and collective decision-making

Desirable Skills & Experience

• Knowledge of the needs and challenges faced by under-served communities and young people
• Familiarity with funding and investment processes for community-led initiatives
• Previous experience in a co-ordinating role within the voluntary, community or public sector.

Apply here to help shape a more collaborative, inclusive, youth-centred future. Submit your CV and a short cover letter outlining why you’re the ideal candidate for this role.