Communications development manager jobs in westminster
Age UK's award-winning Individual Marketing team is currently recruiting for a Senior Direct Marketing Executive to join our acquisition sub-team. This role is responsible for ensuring we acquire new donors to the charity via multiple offline channels including TV, flyers, door drops and face to face.
As a Senior Direct Marketing Executive, you will be responsible for delivering successful offline campaigns with the primary intention of acquiring new financial donors to Age UK. We're looking for someone with experience delivering and managing direct campaigns to budget, with a keen interest in testing campaigns with a view to enacting changes based on findings. You will need to be comfortable liaising with external suppliers including creative agencies.
For a more exhaustive list of responsibilities, please read the job description below.
This role offers hybrid working between home and London (EC3N 2LB). Currently the Fundraising team attend our office near Tower Hill every Thursday, so you would be expected to do the same. Age UK does not pay travel costs to the office.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
Proven successful experience in cause driven acquisition direct marketing. A, I
Proven experience of managing media planning and buying for multi-channel acquisition campaigns. A, I
Proven successful experience of managing large complex direct marketing print campaigns. A, I
Proven successful experience of budget management. A, I
Proven successful experience of managing internal and external stakeholders through various processes including sign off. A, I
Skills and knowledge
Proficient in the use of MS office applications, particularly Excel and Word. T
Numerical and analytical skills. T
Project management skills. A, I
Personal attributes
Ability to work on own initiative and be a self-starter. A, I
Communication and interpersonal skills with the ability to work with people at all levels. I
Build great working relationships with internal teams to encourage a culture of collaboration. I
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
Proven experience of recruiting new supporters via face-to-face campaigns. A, I
Proven successful experience of editing and proofing copy. A, I
Personal attributes
emonstrate empathy and understanding for the issues facing older people. I
What we offer in return
Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
Excellent pension scheme, life assurance, health cashback plan and EAP
Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
Blue Light Card Scheme
You Did It Awards – recognition awards from £100-250.
Additional Information
* The role may involve occasional travel, including some overnight stays. Currently the Fundraising team attend our office near Tower Hill every Thursday, so you would be expected to do the same. Age UK does not pay travel costs to the office.
* This role description is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities and dimensions for the role.
* In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
StreetGames is a charity passionate about harnessing the power of sport to change the lives of young people and their communities. Through our work with 1,600 trusted local community organisations, StreetGames addresses some of the most pressing issues faced by young people growing up in underserved communities, including poor mental health, food poverty, crime and lack of employment opportunities. We do this by delivering ‘Doorstep Sport’ at the right time, in the right place, in the right style, at the right price and by the right people. Doorstep Sport aims to make sport accessible to everyone regardless of their income and social circumstance.
We are seeking a Network Support Lead (London & South East) to join our team.
The successful candidate will play a vital role in delivering Doorstep Sport offers and support for the network of Locally Trusted Organisations based in the region who support young people from low-income communities to be (more) physically active.
The role involves:
- Working closely with the Network Support Team and the London & South East Place Team to implement regional plans, which ensure that projects, offers and support to Locally Trusted Organisations (LTOs) are effective
- Overseeing and directly delivering a range of workshops and courses, creating and maintaining a safe, supportive, interactive and enjoyable learning environment in all delivery
- Delivering support to the workforce within Doorstep Sport beyond the workshop environment through CPD groups, bite-size learning and other opportunities for improving practice
- Co-ordinating the gathering of monitoring and evaluation information for funder reports, in relation to outputs and outcomes of projects delivered across the region/nationally
This is an exciting opportunity for candidates with experience of successfully managing project work, relationships and working with multiple partners. You will have excellent networking and relationship building skills with the ability to apply these to a range of local and regional organisations.
No candidate will meet every single desired requirement. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!
Position: Senior Business Intelligence Analyst (Digital and Engagement)
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Profession/Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our Senior Business Intelligence Analyst – Digital and Engagement sits within the Business Intelligence – Engagement team.
This role is focused on providing advanced data analysis and strategic support to enhance the MS Society’s marketing, engagement, and fundraising efforts, with a focus on digital and content optimisation.
This role involves utilising advanced analytical techniques, managing complex data projects, and developing insightful reports and dashboards.
The role will work in close partnership with our Digital, Content, and Marketing teams, in leading data initiatives that improve data-driven decision-making and optimises engagement, marketing, and content across all channels.
You’ll also work closely with our Digital and Content team to evaluate and report on the performance of our website and donate funnel and develop and implement optimisation plans to drive engagement and increase conversions.
Additionally, this role provides mentorship and guidance to colleagues in the wider organisation, fostering a culture of continuous improvement and data excellence.
This role is responsible for:
- Analysing audience behaviour, campaign, channel, and content performance, and engagement trends to support decision-making. Using advanced techniques like predictive analytics to identify optimisation opportunities.
- Work closely with our Digital and Content team to support all our monthly, quarterly and campaign reporting and develop data analysis that align with our goals.
- Creating and maintain dashboards and reports, using tools like Google Analytics, Google Tag Manager, and Power BI to track and present analysis clearly to stakeholders.
- Maintain and optimise our digital analytics infrastructure. Design and implement tagging and tracking, trouble shoot or fix configuration issues and ensure accuracy of our tracking across all our analytics systems, including Google Analytics and Google Tag Manager.
- Guiding and mentor colleagues, sharing knowledge and best practices in data analysis to enhance team capabilities.
- Ensuring the accuracy and integrity of our data by conducting regular audits and supporting data cleansing efforts.
- Contributing to continuous improvement efforts to improve analysis and reporting, staying up-to-date on the latest tools and practices in digital data analysis.
For this role we’re looking for:
- Experience in data analysis or business intelligence roles,
- Experience with digital channel analytics (social media, websites, email) and content optimisation e.g. through A/B testing and conversion analysis.
- Experience in advanced analytics techniques to optimise engagement and marketing strategies.
- Technical expertise in data analysis, manipulation, and visualisation using tools like Google Analytics, SQL, Power BI
- Knowledge of data governance and privacy regulations (e.g., GDPR).
Closing date for applications: 9am on Friday 25th July 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
The Communities Lead will lead the development and delivery of the Communities of Hope strand of the project. You’ll ensure that the Hope and Healing network, practitioners and activists have support and guidance to deliver an approach to community work that is trauma-informed and community-led.
You will manage the Hope and Healing Practitioners (likely from Year 2) and support partners in local communities. You'll work together to build capacity within local community pilots and projects, whilst also building wider connections at different levels of local systems to bring about meaningful and sustainable change.
You will play a key role in supporting project partners as well as local partners and activists, enhancing their knowledge of trauma-informed, strengths-based and asset-based community development approaches. You will help ensure that learning is gathered and disseminated, including examples of theory into practice.
You will be a person who can connect with communities in a meaningful way and who understands the pressures and realities for practitioners on the ground. You’ll be able to take the lead from what is strong, and bring local resources, assets and different people together to create hope and conditions for community-led healing. You’ll share your experience and expertise to help develop our wider work at Platfform.
We work with people experiencing challenges with their mental health, and with communities who want to create a greater sense of wellbeing in the places that they live. Through our projects, we work with thousands of people each year.
We believe that long-lasting wellbeing comes about by understanding how lives can be shaped by traumatic experiences, identifying people’s strengths and focussing on healing. We know we can’t ‘fix’ people, but we can walk alongside people and help where we can on their journey.
We try hard to make Platfform a great place to work, we live our values and mission in everything that we do.
Platfform is the charity for mental health and social change. We’re a supportive team where you can be your whole selves, and know that you’re playing a genuine part in building a happier future for people across the UK.
The client requests no contact from agencies or media sales.
Job specification
Team: Casework
Location: Mainly at our partner sites in Kensington and Chelsea, however you will also be located at our office (Argon House, Argon Mews, London, SE6 1BJ) and there will be opportunities to work flexibly from home.
Duration: Permanent role
Reporting to: Co-Head of Casework
Hours of work: 35 hours (5 days per week)
Salary: £30,000 - £31,500 per annum
Areas of responsibility
The post holder will be responsible for the following:
- Providing a specialist advice and advocacy service to the homeless guests of our services, which include partner day centres and night shelters through the winter season.
- Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals.
- Attending appointments with guests occasionally when needed
- Referring and signposting guests to accommodation providers, health services and other relevant internal and external support services, as necessary
- Maintaining good communication with the Managers of our partnered Drop-in Centres, Glass Door colleagues and local statutory and non-statutory services.
- Attending meetings with the casework team, external service providers and partner organisations when required
- Collating statistics and outcome measurements of the casework service for both internal and external use
- Maintaining a well-organised and easily accessible administration system for the casework programme in line with relevant legislation (e.g. GDPR)
- Managing a small casework budget
- Undertaking any other duties, as required by the charity
Person Specification
Essential
- At least one year experience of working one-on-one and assessing the needs of homeless people or similar disadvantaged client groups
- Empathetic attitude to homeless and vulnerably housed people
- Up-to-date knowledge of the welfare issues and legislation affecting homeless people
- Knowledge of relevant support services available to homeless people, particularly in West London
- Confident approach to, and experience of, dealing with challenging behaviour
- Ability to maintain good relationships with colleagues and external service providers
- Highly organised with strong time-management skills
- Ability to keep clear and up-to-date case records
- Experience and competent in MS Office packages
- Ability to work independently and take the initiative to make important decisions
- Flexible and supportive team member with excellent communication skills
- Ability to adhere to and implement Health & Safety, HR and operational policies
- Understanding of and commitment to Equal Opportunities
- For night shelter caseworkers, willingness to work a minimum of one evening per week
- This post will require an enhanced DBS check prior and during employment
Desirable
- Ability to speak Polish, Romanian or other Eastern European languages
- Experience of working alongside volunteers
Other
- Ability to work flexibly and at various sites, as required
- Eligibility to work in the UK
- To be able to adhere and work within Glass Door’s safeguarding policy and procedures
- To participate in meetings, supervision meetings and in any trainings as required
- To be responsible for own’s professional development
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a highly rewarding role for a Team Leader to lead on the implementation of a new outreach strategy and working with Camden’s Early Years’ Service to deliver the start for life and family hubs programme, with a specific focus on enhancing antenatal provision as well as managing an established perinatal service.
You will be proactive in developing excellent relationships and partnerships with statutory and voluntary agencies, bringing local partners together and strengthening the wider antenatal support service offer available to new and expectant parents.
You will have line management and supervision responsibilities for a small team and will be expected to set up and deliver our parenting programmes for new parents in Family Hubs and the community. The service will work closely in partnership with the midwifery services, Children’s Centres/Family HUBS, health teams and mental health services.
The successful candidate will need to have significant experience of managing and supervising staff and volunteers. Excellent communication skills both written and oral, as well as experience of safeguarding are essential. You will also be required to have the ability to plan, prioritise and deliver in tight timescales, work on own initiative and as part of a team.
A professional qualification, degree or minimum level 3 qualification, in a relevant field of work with children and families or equivalent experience is essential.
The salary for 32 hours per week is £32,971.86 per annum.
Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.
Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.
If you have any questions, please contact Fatima Ahmed, Area manager. Her details can be found on our website.
Closing date: Sunday 3rd August 2025.
Interview dates: week commencing 11th or 18th August 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Full-time, Permanent
Salary: £27,144
Location: Camden (NW3)
If you are looking for a fulfilling and rewarding career where no two days are the same, this might be the job for you!
The only thing you need is a passion for making a difference. We don't require previous care experience as we provide all the training and support you need to excel in your role.
About the Role
As a Waking Night Support Worker in a Semi-Independent Home, you will have the opportunity of developing authentic relationships with our young people (aged 16 – 21 years old), you will also have responsibility for making sure our residents are safe, providing support, liaison with other professionals and completion of support documents to record information.
Throughout the shift you will have the additional support of an on call manager should you have any questions. Further to this, you will be involved in team meetings monthly and will also receive monthly supervision.
St Christopher’s Academy
At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.
When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.
We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.
Working Hours
Our Young People need care 24/7 so we have fixed rotas, with staff needing to be able to commit to weekends and bank holidays.
For Waking Night support staff; shifts are 11.5 hours from 20:00 - 07:30 or 21:00 - 08:30, on average you will be working 40 hours a week.
There is always the possibility to do overtime if you need a bit extra, this is paid time and half; same as bank holidays.
What you need to bring to this role
- Genuine commitment to working and supporting Young People to achieve their full potential.
- An understanding of the issues facing young people.
- The ability to cope effectively with challenging behaviour.
- Good communication and team working skills.
- Flexibility to work shifts, including weekends and bank holidays.
What you should expect from us
- Salary: £27,144
- 4 weeks full induction and training program (paid).
- Competitive pay and reward structure offering salary progression based on performance.
- Tailored career development plan through our “St Christopher’s Academy”.
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Cycle to work scheme.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
Recruitment Process
In order for your application to be reviewed, it must include a supporting statement addressing the criteria stated in the Person Specification.
For the full Job Description and Person Specification - please visit our website.
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Once application has been submitted, candidates will require to complete an online situational test which will inform the shortlisting process. Unsuccessful candidates will be communicated the outcome via email.
Closing date: Monday 30th June 2025
First stage interview: Tuesdays and Thursdays throughout June & July 2025
Shortlisted candidates will be invited to an individual interview. The interview will be face to face at our offices in Putney.
Second stage interview: Successful candidates will then attend the second stage at their preferred location.
We advise you to apply as soon as possible as applications will be reviewed on a rolling basis.
Please note:
- This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
- It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
- All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Job Purpose
The Senior Mental Health Support Worker will provide time-limited, one-to-one emotional and practical support to individuals experiencing low to moderate mental health challenges, including those with complex needs. This role involves conducting initial referral needs and risk assessments, developing personalised support plans, and delivering face-to-face, remote, and, in rare cases, home-based support.
The postholder will also take a lead role in supporting and supervising 1-1 Support Buddy volunteers, ensuring they are well-trained, supported, and delivering high-quality interventions. Additionally, the role requires managing complex cases, offering tailored interventions, and collaborating with multi-disciplinary teams to ensure appropriate care pathways are in place.
The successful candidate will be a compassionate and skilled professional with a strong commitment to empowering service users, improving mental health and well-being, and ensuring individuals receive the right support at the right time.
2. Main Duties and Responsibilities
Client Assessment and Support Planning:
- Conduct initial referral needs and risk assessments to determine service user requirements and level of need.
- Develop and implement personalised support plans, setting clear and achievable objectives.
- Monitor progress and carry out regular reviews to assess changes in need and update plans accordingly.
One-to-One Support (Including Complex Cases):
- Deliver time-limited one-to-one support (up to 12 weeks per service user).
- Provide emotional support, listening skills, and practical advice on coping strategies, problem-solving, and decision-making.
- Work with individuals experiencing complex needs, offering tailored interventions and adapting support accordingly.
- Provide crisis intervention and risk management where necessary.
- Support service users to access appropriate community-based interventions and ongoing mental health support.
Volunteer Supervision and Coordination:
- Support, supervise, and coordinate 1-1 Support Buddy volunteers to ensure effective service delivery.
- Provide training, guidance, and structured supervision to volunteers, ensuring they feel confident and well-equipped in their roles.
- Conduct regular check-ins with volunteers, addressing challenges and providing necessary support.
- Ensure volunteers are appropriately matched to service users based on needs and skills.
Referral and Collaboration:
- Refer service users to specialist services, community resources, and crisis intervention where needed.
- Work collaboratively with the Health and Wellbeing Manager and Service Navigation Lead to ensure seamless service provision and clear referral pathways.
- Establish strong working relationships with external agencies, statutory services, and voluntary organisations to enhance support options for service users, particularly those with complex needs
Monitoring, Evaluation, and Administration:
- Maintain accurate and confidential records of service user interactions, support plans, and progress.
- Collect and report outcome data to measure service effectiveness, including impact on complex cases.
- Support the monitoring and evaluation of service delivery, ensuring continuous improvement.
- Contribute to quarterly reports and service performance reviews.
3. Person Specification
Essential Experience & Knowledge
- Experience in related support role (e.g. mental health, social care, or related)
- Strong interpersonal and communication skills, with the ability to build rapport and establish trusting relationships.
- Experience conducting needs and risk assessments and developing support plans.
- Ability to provide effective emotional support, using active listening and trauma-informed approaches.
- Experience providing supervision /support, ensuring high-quality service provision.
- Strong organisational and time management skills, with the ability to prioritise workload effectively.
- Ability to work independently and collaboratively as part of a multi-disciplinary team.
- Commitment to confidentiality, safeguarding, and professional boundaries. Strong leadership and organizational skills.
- Excellent communication and interpersonal skills.
- Experience in mental health or social care.
- Discretion.
Desirable Skills and Experience:
- Experience in volunteer management.
- Strong IT skills, including proficiency in Microsoft Office and Experience of
- Experience in crisis intervention and risk management, particularly in complex cases.
- Knowledge of local mental health services and support networks.
- Experience in monitoring and evaluating service outcomes. Knowledge of local mental health services and support networks.
- Qualification in mental health or social work.
Qualifications:
- NVQ L3 qualification (or Equivalent) mental Health or relevant support related field
Specialist Skills/ Ability/ Knowledge
- Ability to solve problems and make sound decisions to support others in a fast-paced environment.
- A commitment to diversity, equity, and inclusion, with a passion for advancing social justice and mental health equality.
- IT is proficient particularly within Microsoft 365 environment
Communication
- Effective communication and interpersonal skills (written, oral, digital)
- Ability to communicate appropriately with a wide range of people and build relationships and engage with stakeholders and colleagues at all levels.
Personal Qualities
- Able to build strong working relationships
- Passionate about mental health and committed to supporting individuals to achieve their goals.
- Empathetic and compassionate, with a non-judgmental approach.
- Resilient and adaptable, with the ability to manage challenges effectively.
- Proactive and solution-focused, with a strong sense of initiative.
- Committed to equality, diversity, and inclusion in all aspects of service delivery
4. Application Guidance for Candidates
Thank you for your interest in applying for a role at Mind in Kingston. Before applying, please ensure you carefully read the application pack, particularly the job description and person specification, to understand the requirements of the role. To be considered, please submit the following documents:
- Your CV – This should outline your relevant experience, qualifications, and key achievements. Please ensure your full name & contact details are included.
- Confirmation of Right to Work in the UK – All applicants must provide evidence of their legal right to work in the UK. This may include a passport, visa, or other official documentation. This will be requested at Interview.
- References – Please provide details of two referees, including their name, job title, and contact information. References will only be contacted if you are successful following the interview stage.
- Please respond to the four application questions listed below - (A cover letter is not required, and no supporting statement is needed)
- What specifically attracts you to this role with Mind in Kingston? (max 200 words)
- This role will involve working in situations where safeguarding concerns may arise. Can you describe a specific instance where you identified a potential safeguarding issue involving a vulnerable individual? What actions did you take? (max 200 words)
- Please tell us about a time that you have supported an individual whose needs were changing. How did you adapt how you worked with that person? (max 200 words)
- Tell us about a time you supported or guided another person in their role or responsibilities. This could include formally supervising someone, mentoring, coaching, or helping a peer or colleague. What did you do, and what was the outcome? (max 200 words)
As we work with vulnerable adults, all successful applicants will be required to undergo an Enhanced DBS check before starting their role. You will be asked to provide identification such as a passport, driving license, and/or utility bill as part of this process.
Applications and interviews timeline:
Applications closing date Tuesday, 29th of July 11:59pm
Interviews will take place on Tuesday 5th of July & Thursday 7th of July
Please ensure all documents are submitted by the stated deadline. We look forward to receiving your application.
Due to the high volume of applications, we regret that we are unable to provide feedback to candidates who are unsuccessful at the application stage.
Thank you for your interest in joining Mind in Kingston.
To apply, please submit:
Your CV – With relevant experience and contact details.
Proof of Right to Work in the UK – Requested at interview.
Two References – Contacted only if you're successful.
As we work with vulnerable adults, an Enhanced DBS check is required before starting. You’ll need to provide ID, such as a passport, driving licence, or utility bill.
We are Mind in Kingston. We fight for mental health. For Respect. For Support. For you.
The client requests no contact from agencies or media sales.
You will be part of a small team that works collaboratively towards making a huge impact on the lives of the children and families we work with. We look for people who want to be part of a service that is innovative, creative and constantly striving to do better.
We are seeking a highly organised and proactive Adoption Service Coordinator and Panel Administrator to support the effective delivery of adoption services. This pivotal role ensures smooth coordination of assessments, panel meetings, and administrative tasks across the Permanency Service. You will act as a key point of contact between professionals, adoptive families, and external agencies, ensuring efficient communication and compliance with regulatory standards. The successful candidate will possess exceptional attention to detail, excellent time management skills, and the ability to work in a sensitive and dynamic environment
You will be involved in the development of the service and your views, and insights are encouraged.
· Coordinate diaries and communication across the Permanency Service team.
· Manage and log adoption enquiries; maintain records in Beacon CRM and CHARMS.
· Support adoption assessments, events, and i-adopt marketing updates.
· Organise Adoption Panel meetings, including scheduling and report preparation.
· Take and finalise panel meeting minutes; ensure timely decisions and notifications.
· Maintain panel member records, training logs, and meeting attendance.
· Update web content, brochures, and social media with adoption recruitment materials.
· Collect and share feedback for service improvement and performance reporting.
You will have regular informal guidance and formal supervision on a monthly basis. You will be part of the wider service of Family Futures and attend monthly Team Days to learn, share and develop the service and your practice.
We are looking for an individual who is:
- Motivated to work with families and derive satisfaction from seeing the development of adopters
- Not fazed by complex needs, challenges, and adversity
- Embraces a parent-positive and child friendly approach
- Able to work in a small team and be a team player
- Wants to develop their knowledge base and interest in multi-disciplinary working through a therapeutic lens.
- Thrives in a collaborative and integrated team environment.
What we offer
Benefits of joining Family Futures
· High-quality supervision and professional development training.
· We run regular Learning Forums to support and learn from each other
· An empowering and encouraging environment
· A nurturing environment for staff to work, including a weekly self-care session.
We believe that embracing different perspectives enriches our agency's culture and strengthens our ability to serve the children and families we work with. Therefore, we welcome applications from candidates from a wide range of lived experience and are actively recruiting people from the global majority. By ‘global majority’, we mean Black African, Black Caribbean, Asian and dual heritage communities.
We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm and will require the successful applicant to undertake an enhanced DBS disclosure.
Family Futures is a menopause friendly employer.
Location: Home-based, with occasional travel to Respect’s or SafeLives’ offices in London/ Bristol, and other meeting locations including staff meetings twice a year
Responsible to: Drive Data Team Manager
Salary: £35,614 Per Annum starting salary. Respect salary banding point 32-34, £35,614- £37,489 (a London Allowance of £3,299.00 will be applied to employees who live in London)
We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure.
Hours: 37.5 Hours per week; Monday – Friday 9am – 5pm
Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding.
Benefits:
- Friendly and collaborative working environment
- Remote working
- 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
- Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
- Enhanced maternity, adoption and paternity pay
- Occupational sick pay depending on length of service and pro-rata for part-time employees.
- Access to Employee Assistance Programme
- Access to staff discounts
Closing date: 21st July 2025, 17:00
Interviews to take place: week commencing 28th July
About the role:
The Senior Data Analyst will be responsible for supporting the Drive Data Team Manager and Senior Managers within the Drive Partnership to ensure data and reporting remains rigorous and robust, and informs recommendations across the Drive Programme and partners. You will do this by taking a lead role on the ongoing data collection, analysis, research design and delivery of our work across the Drive Programme workstreams. The Senior Data Analyst will also act as a liaison between data teams within Respect and Safelives where there is identified workstreams that cross over.
The Senior Data Analyst will manage the Drive Data Analysts to ensure high quality data collection, reporting, quality assurance, analysis, and maintenance of Drive programme data, including data collected via the projects Case Management Systems you will use data and information to influence policy and inform practitioners, commissioners, and government about the sector. This is a great opportunity to see our data and research inform and improve the response to domestic abuse.
About you:
- Experience of analysing and drawing meaning from large quantitative data sets, including the advanced use of Excel
- Experience of developing and managing Case Management Systems and the reporting from the system
- Excellent analysis skills with a strong ability to identify key themes in complex material, test interpretation and ensure that messages are relevant to practice and policy contexts
- Experience of effective line management of people with a diverse range of needs, expertise, backgrounds, and communication styles
- Confident communicating clear practice and policy implications from data and evidence and presenting them in a range of formats to both specialist and non-specialist audiences.
About Respect
Respect is a pioneering UK membership organisation in the domestic abuse sector. Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.
About The Drive Partnership
Formed by Respect, SafeLives and Social Finance, The Drive Partnership is working to transform the national response to perpetrators of domestic abuse; working to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm.
Our vision is that by 2026 there will be a consistent approach which sees agencies in all PCC and local authority areas across England and Wales – backed by national leaders – working together to disrupt abuse and change behaviour to increase safety for victim-survivors, including children and families.
How to apply
You must download an application form from Respect's job page, and submit to Operations department in word doc. format only, please.
For an informal discussion about the role, please contact our HR Team directly
Closing date: 21st July 2025, 17:00
The client requests no contact from agencies or media sales.
About the Role
We are a hardworking organisation, seeking to promote the positive contributions and achievements of young people through the grants we make and the programmes that we run.
We are looking for a dynamic, highly organised, enthusiastic and efficient person to join us to provide effective administrative and database support for the organisation and to help to ensure the smooth running of JPF’s grants programmes. The post holder will be a member of the Operations Team and will be required to work closely with colleagues across the Foundation.
Purpose of Job
To provide comprehensive administrative support to the Operations Team at the Foundation, with a focus on maintaining accurate records, coordinating administrative processes and database management, supporting financial operations, and ensuring the smooth running of the office.
This role is essential to the delivery of the Achievement Award Scheme and other JPF grants and programmes.
Main Areas of Responsibility:
The Operations and Database Administrator will be responsible for supporting the Operations Team.
The primary duties are:
1. Administrative support for JPF’s Achievement Award Scheme and other associated grant programmes
1.1 Support the Operations Officer to prepare and send Achievement Award (AA) materials to all new joiners and organise the general AA mailouts twice a year.
1.2 Manage the JPF general email accounts ensuring that all emails/correspondence are forwarded to the relevant staff member.
2. Database and information management
2.1 Maintain accurate records on JPF systems, particularly the Salesforce database.
2.2 Support the Operations Officer to run periodic data checks on the database and correct identified errors.
2.3 Generate lists and reports from Salesforce, as required, deleting those that are no longer required.
2.4 Assist the Operations Officer with other database tasks e.g. setting up and amending other grant processes in our database such as online application forms, report forms, requirements from grantees, amending email templates, setting up automations, etc.
2.5 Support Head of Operations with maintaining up-to-date organisational policies and procedures.
3. Finance and payment support
3.1 Process weekly payments under the guidance of the Finance and Operations Manager.
3.2 Reconcile company credit cards for senior management approval.
3.3 Ensure that bank details for organisations are correct within Salesforce.
3.4 Respond to general finance enquiries and support the Grants Officers recording returned payments accurately.
4. Programme administration
4.1 Assist in the administration of the Internship Programme, other partnerships, IGFV or Open Grants programmes as required.
4.2 Ensure accurate records of all grant applications and reports for all programmes.
4.3 Lead the coordination and distribution of partner programme materials to JPF partners ahead of the academic year.
4.4 Maintain stock control of all JPF AA materials, advising the Finance and Operations Manager when stock requires replenishment.
5. General IT and administrative duties
5.1 Liaise with JPF’s IT providers to ensure seamless IT support for staff and onboarding/offboarding processes.
5.2 Maintain sufficient office cover and manage staff attendance using the Microsoft Teams calendar.
5.3 Distribute daily post and manage general incoming communications efficiently and update contact information in Salesforce.
5.4 Maintain a tidy and well-functioning office environment, including shared spaces and meeting spaces.
5.5 Organise refreshments and ensure room set-up, including technology requirements, for meetings and events as required.
5.6 Arrange for staff photos to be updated on the staff noticeboard and JPF website.
5.7 Complete stationery orders and ensuring that supplies are maintained.
5.8 Maintain inventory of AA and LA medallions and coordinate reorders with the Events Team.
5.9 Oversee the circulation of staff birthday cards, collections and staff celebrations where required.
6. HR and onboarding support
6.1 Support recruitment administration and onboarding processes, including office set up for new staff.
6.2 Lead induction and office set up for work experience placements and other volunteers or contractors.
6.3 Maintain the JPF telephone directory, ensuring staff mobile numbers are current and accurate.
6.4 Administer DBS checks for new staff as required.
6.5 Monitor Cyber Security Training completion and report non-compliance.
6.6 Purchase the weekly supply of fruit, milk, coffee, tea and other supplies for the JPF kitchen.
7. Other Responsibilities
7.1 Attend and actively contribute to Operations and wider JPF Team meetings.
7.2 Provide telephone and email support to enquirers on JPF funding streams.
7.3 Adhere to the Foundation’s policies and procedures, including Safeguarding, Health and Safety, Data Protection, and Publicity Consent.
7.4 Provide cover for reception as required.
These duties represent the typical responsibilities associated with this position. However, flexibility is essential, and all employees may occasionally be required to undertake additional tasks as directed by the Foundation.
The Jack Petchey Foundation was set up to inspire and motivate young people and recognise them for their achievements.




Age UK Bromley & Greenwich is seeking a proactive and compassionate Care Navigation Coordinator to lead a small team supporting older people as they transition from hospital back to the community. Based at the ICN Unit at Orpington Hospital, you will work closely with NHS colleagues and local services to ensure people on the Proactive and Frailty pathways receive the non-medical support they need to stay independent and well.
This is a varied and people-centred role, combining direct patient contact with service coordination and staff supervision. You will hold guided conversations with patients, identify support needs, liaise with professionals in health and social care, and ensure that care plans are holistic and person-centred. You'll also support and supervise a small team of Care Navigators and help shape the service through team meetings and collaborative working.
We are looking for someone who is confident working across teams and settings, with strong communication and organisational skills, a working knowledge of health and social care, and a genuine commitment to supporting older people.
Key responsibilities include:
-
Coordinating care navigation support for people preparing to leave hospital
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Leading and supporting a small team of Care Navigators
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Liaising with hospital teams, GPs, social workers and voluntary services
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Helping people access local services and make informed decisions about their care
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Attending meetings, keeping records and contributing to service development
If you're motivated by making a real difference every day and have the experience to guide and support others, we’d love to hear from you.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.




The client requests no contact from agencies or media sales.
We will be building our brand, diversifying our income streams and increasing our donors and giving profile. You will manage a small fundraising team and play an important role on our senior management team. You will be experienced in winning large trust and foundation and statutory sector grants, as well as having knowledge around diversifying funds in a not-for-profit context.
Main Responsibilities:
- Building our brand, diversifying income streams, and increasing our donor profile.
- Managing a small fundraising team and playing a key role on our senior management team.
- Developing and delivering fundraising strategies based on our Strategic Plan.
- Overseeing our funding portfolio and supporting the development of individual donors.
- Sourcing and applying for funds to meet strategic priorities.
- Networking with other agencies and stakeholders to promote our work.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Venn Group is delighted to be supporting a charitable organisation in the recruitment of an Interim Corporate Fundraiser for an initial contract with the potential to become permanent. This key role will focus on securing and growing corporate partnerships to deliver vital funding that enables the charity to support children and families affected by life limiting health conditions.
Key responsibilities of the role:
- Manage a portfolio of existing and prospective corporate partners, ensuring strong cultivation and stewardship
- Conduct prospect research and develop new business opportunities through tailored outreach
- Create compelling proposals, fundraising propositions, and partnership packages
- Plan and deliver engaging campaigns, events, and partnership activities
- Maintain accurate records and report on income progress, engagement activity, and relationship development
- Work closely with internal teams to ensure partnerships align with the charity’s mission and values
Ideal candidate profile:
- Proven track record in delivering income targets within a corporate fundraising or business development environment
- Experience of managing four-figure and above corporate relationships, including multi-year partnerships
- Demonstrated ability to build bespoke and compelling corporate fundraising propositions
- Excellent interpersonal and communication skills, with confidence engaging stakeholders at all levels
- A proactive, hands-on approach and an ability to manage a busy and varied workload effectively
Location: East London
Duration: 10 month interim contract with potential to become permanent
Salary/Rate: £200-£240 (paid via an umbrella company)
Working hours: Full time
Working pattern: Hybrid
This vacancy is being actively shortlisted, so early applications are encouraged.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Job title: Refugee Community Outreach Worker
Reference: 297
Hours: 37.5 hours per week
Salary: £26,000 - £76,000 per annum
Based: Flexible across our 7 Hertfordshire wellbeing centres
We have a vacancy for a Community Outreach Worker to join our team, supporting refugees and asylum seekers in the community with multiple needs who have mental health as a primary need, through providing advice, information and holistic support.
About the Service
This is an exciting and reasonably new project, ‘Flourish’ – Mental Health for Refugees in Hertfordshire, which is a highly flexible and responsive outreach service developed to meet the needs of refugees fleeing the war in Ukraine & other refugees in Hertfordshire.
The countywide holistic service also provides emotional wellbeing support for families who are hosting refugees.
Purpose of Post
- To provide advice, information, onward referral and holistic support to clients with mental ill health.
- Support to build social networks and reduce isolation whilst settling into the Hertfordshire community this includes building a sustainable and empowering peer support network and building confidence and self-esteem.
- To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- To remain a source of independent support for all clients.
- Embed a person centred and solution focused approach in all aspects of the role.
- To work in a trauma informed way including awareness of the 6 principles of trauma informed practice, putting the clients emotional and practical needs at the forefront of this work.
Key Responsibilities:
- Working closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
- To take allocated referrals from any agencies including the Community Navigators, Borough and District Councils, Herts Help, Housing Providers, the Refugee Council and self-referrals including walk in contacts at any of the Mind wellbeing centres across the county.
- Hold a caseload of clients, supporting for approx. 10 weeks
- To create a safe space for the individual to be able to explore their feelings and improve their understanding around their mental health.
- To complete a holistic needs assessment, making use of assertive outreach work to achieve the initial client contact, if required.
- Ensure all person-centred risk assessments and support plans are completed as appropriate.
- Proactively recognise the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies.
- To provide safeguarding intervention support. This will include responding to problems, which pose an immediate risk.
- To work alongside translators when required to provide a robust package of support for clients.
- To provide advocacy services to clients experiencing mental ill health.
- To accompany clients to initial visits and appointments as necessary in order to ensure the sustained use of existing support services in the Borough.
- To work with the third sector and signpost to other agencies as necessary to improve the health and wellbeing of clients referred to the service.
- To liaise with other agencies to ensure that clients receive appropriate support and continue to remain engaged with the service.
- To assist clients to access appropriate mental health services, housing/tenancy services and other services according to assessed needs.
- To establish effective pathways across a variety of agencies to maximise and provide effective partnership working.
- Support clients to build their emotional resilience, promoting self-management through building an understanding of their own triggers/coping strategies.
- To actively seek the views and feedback from refugees and hosting families in order to shape and improve service delivery.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle is essential for this role.
Closing date for receipt of application: Ongoing until role is filled.
Interviews: Applications are being reviewed on an ongoing basis with flexibility around interviews.
Please note: we reserve the right to close the post once we have reached maximum applications or filled the role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.