Communications director jobs in london, greater london
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Campaigns Coordinator is responsible for coordinating the day-to-day running of MAUK’s campaigns. By effectively bringing all campaign stakeholders together and ensuring campaigns are delivered to budget and in a timely manner the role is responsible for assisting with strategic planning, reviewing and development of MAUK’s campaign diary.
About the Role:
- Coordinate the design, scheduling, and delivery of integrated campaigns across email, SMS, and digital channels.
- Coordinate campaign timelines, approvals, and delivery across teams to ensure smooth execution.
- Assist in developing audience segmentation and targeting strategies to maximize engagement and impact.
- Develop comprehensive email and SMS engagement approaches that tie into broader supporter engagement strategies with tailored and segmented email campaigns.
- Develop email journeys and/or triggered emails for multiple initiatives, monitoring performance and making the required adjustments where necessary.
- Collaborate with creative and branding suppliers to develop campaign visuals, assets, and idents that reflect the organisation’s identity and resonate with target audiences.
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.
To be successful in this role, you will need:
- Experience coordinating marketing or fundraising campaigns across multiple channels.
- Proven experience building, testing, and delivering email and SMS campaigns using marketing automation platforms.
- Understanding of campaign planning, supporter journeys, and audience segmentation.
- Strong project management and organisational skills; able to manage multiple deadlines.
- Excellent written and verbal communication skills, with the ability to draft and proof campaign copy.
- Strong measurement, analytical, systematic thinking, planning and organisational skills.
Why you should apply:
Join Muslim Aid as a Campaigns Coordinator and help drive impactful campaigns that make a real difference. You’ll coordinate day-to-day campaign activities, ensuring they run smoothly, on time, and within budget. Working closely with teams and stakeholders, you’ll bring creative ideas to life and support Muslim Aid mission to serve communities in need. If you’re organised, collaborative, and passionate about meaningful change, apply now and turn your skills into impact!
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Are you a strategic thinker who thrives on turning data into actionable insight?
Do you want your research skills to help protect children living in conflict and war?
We are sector leading with our heritage, connections, and relationships in the world of music, gaming and events. Our friends are superbly connected and ready to use their networks to help us. With a talented, hard-working team, we deliver amazing, creative and innovative fundraising that has a huge capacity to inspire people.
We’re looking for an experienced strategic and analytical Research & Insights Manager to join us on a 12-month fixed-term contract to lead War Child’s high value prospect research strategy helping fundraisers to cultivate significant relationships with our high value donors.
You will help to drive income, deepen donor engagement, and strengthen the impact of our work. This is a pivotal opportunity for a data-driven professional to shape and deliver a high-impact research strategy and provide actionable insight to support War Child's Philanthropy Team.
If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you.
Below are some of the experiences and qualities we’re looking for.
- A collaborative, values-driven individual with excellent analytical, organisational, and communication skills
- Proven experience in conducting structured background research on high-net-worth individuals, company directors, and family trusts and foundation boards
- Ability to gather information from the public domain in line with data protection best practices
- Experience of developing prospect research strategies and pipeline development including network mapping & audience insights
- Knowledge of fundraising practices, donor motivations, and wealth indicators
- An understanding of data protection, due diligence, and compliance best practices
- Strong writing skills, with the ability to tailor communications for high-value audiences.
- Exceptional communication skills, with tangible experience of building collaborative relationships across high-value fundraising teams and senior stakeholders
- Demonstrated ability to work proactively and collaboratively within a team.
- Strong knowledge of CRM systems such as Salesforce, Raiser’s Edge, or similar
- A background in international development or INGOs are desirable but not essential.
What we can offer you
At War Child, we genuinely value different ways of working. From day one, we’re open to discussing flexible options, including hybrid working, flexible hours and compressed hours. Our goal is to support our employees to do their best work while ensuring we continue to deliver for children affected by conflict. Some of our benefits include:
- Flexible working culture and flexible public holidays
- 28 days annual leave (pro-rata), plus bank holidays, which increases by one day per year on your work anniversary, up to a maximum of 33 days.
- Pension - 5% employer contribution (increasing to 6% after one year’s service), with minimum employee contribution.
- Health and wellbeing - employees may take advantage of a healthcare cash plan, a GP 24/7 helpline, cancer cover, and a range of wellbeing initiatives and training. All employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
This role offers an incredible opportunity to make a tangible difference at a time of unprecedented need. Join us in standing up for children affected by war and help create a future where no child’s life is torn apart by conflict.
No child should be a part of war. Ever.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our mission
Our mission is to lead new and determined efforts to find cures for Follicular Lymphoma (FL). The aim of all our programmes is to accelerate a transformative change in scientific research that will lead to better treatments and cures for FL patients. In choosing what work to do we are solely focused on output and impact.
We’re at a crucial point in our search for a cure for follicular lymphoma. Our pioneering research will lead to transformational treatments, and our science is on the verge of future cures. With more support, we can radically reshape the future for everyone affected by follicular lymphoma.
Summary /overall purpose
We are seeking an energetic, highly organised and proactive individual to join our friendly team. As the Research Programmes Coordinator, you will work closely with the Director of Patient and Clinical Research Programmes and the wider research team, playing a key role in the smooth delivery of our diverse research initiatives and events.
You will be at the centre of coordinating the administration of patient events, workshops, high-profile conferences and other events, ensuring they run seamlessly. In addition, you will be responsible for keeping the research portfolio tracking system up to date. The role also involves providing administrative support to the research team as needed.
This is a developmental role offering broad exposure to the research team within a growing charity. You will gain valuable experience across multiple business areas and have the opportunity to shape the role as the Foundation evolves.
The Follicular Lymphoma Foundation is undergoing a period of exciting transformation and growth. We are looking for someone who wants to grow with us, contribute meaningfully, and be part of a mission-driven team focused on making a difference.
Main responsibilities
· Scientific & Patient Event Management: Support the end-to-end project management of scientific events, conferences, symposiums and patient workshops ensuring smooth execution, timely delivery, and alignment with strategic goals.
· Research Programme Administration & Portfolio Management: Provide administrative and operational support across the Foundation’s research portfolio, ensuring accurate tracking, reporting, and documentation.
· Event Planning, Scheduling & Logistics Coordination: Lead the practical organisation and scheduling of multiple events and meetings, including venue booking, catering, AV setup, travel, reimbursements, and supplier management. Coordinate timelines and deliverables across projects such as patient workshops, and international conferences, ensuring all logistics and communications run efficiently and to plan.
Other duties
· Collaborate with the fundraising team to develop materials for engaging donors.
· Providing administrative support to the research team as needed.
· Work in alignment with the Foundation’s values and maintain the reputation and standing of the Foundation.
· Ensure confidentiality is always maintained and adhere to General Data Protection Regulations across all areas of work.
· Carry out any other duties within the scope and purpose of the role as requested by their line manager.
Skills and Competencies
Essential Criteria
· 2-3 years of experience in cancer or other health related field.
· BSc in health or other related field
· Experience in project management and/or coordinating multifaceted programmes or events.
· A high level of independence, accuracy and attention to detail.
· Initiative in dealing with a wide range of tasks and ability to juggle multiple deadlines.
· Excellent organisational, planning, and prioritisation abilities.
· Ability to creatively solve problems, learn new skills quickly, and think on the fly in a fast-paced environment.
· Excellent communication abilities, people-skills, and the ability to work in a team.
· Comfortable working independently and proactively within a small, high-performing team.
· Solid general IT skills including Word, PowerPoint and excel, with the ability to quickly learn new tools and software
Desirable Criteria
· Experience of working in a charity and supporting patient centred programmes
· Strong relationship-building skills with patient communities, advocacy groups, industry and other diverse stakeholders to effectively incorporate patient perspectives into programme design and research priorities.
· Previous experience working in the not-for-profit or charity sector
Hours of work and holidays:
This is a full-time role with working hours generally surround 9-5 Monday to Friday.
Location: The Follicular Lymphoma Foundation, 417 Finchley Road, London NW3 6HJ
Diversity: FLF recognises the importance of diversity and encourages people from any background to apply for this role, provided they have suitable experience and ability as indicated in this specification.
Benefits:
- 25 days annual leave (FTE), plus bank holidays
- Hybrid, flexible working
- Enhanced sick pay – up to 10 fully paid sick days per year (Upon successful completion of probation)
- Nest pension scheme
- Group Life Insurance, which includes:
- Day-to-day wellbeing support
- Later-life care support
- Virtual GP access
- Bereavement counselling
- Flexible hybrid working
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a lawyer at The Animal Law Foundation, you will play a pivotal role in advancing our mission to protect animals through legal interventions. You will work closely with the Executive Director and supervise members of the legal team to identify and develop legal opportunities, you will also work closely with the Advocacy and Communications Officer to raise awareness of the legal interventions.
This is a unique opportunity to contribute to the growth and success of a ground-breaking new charity and create meaningful change in the animal protection landscape in the UK.
Position: Lawyer
Contract Term: 1-year fixed term with a view of renewing
Organisation: The Animal Law Foundation
Location: London (On-site)
Salary: £32,000 to £45,000
mary Duties and Responsibilities
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Legal Strategy: Collaborate with our Executive Director to develop and implement effective legal strategies to advance our objectives. Conduct research and analysis to identify key issues and tactics to drive impactful change.
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Supervise: Supervise the legal caseworkers in their legal strategy and research.
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Advocacy opportunities: Communicate legal strategy with the Advocacy and Communications Officer to ensure opportunities to advocate and communicate are not missed.
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Public Relations: Represent The Animal Law Foundation at events, conferences, and public forums to raise awareness of animal law and policy issues. Collaborate with partner organisations and stakeholders to amplify our legal strategy and build strategic alliances.
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Project Evaluation: Monitor and evaluate the effectiveness of legal initiatives. Analyse data and feedback to inform future strategies and improve outcomes.
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Stakeholder Engagement: Engage with key stakeholders, including lawmakers, government agencies, NGOs, and the public, to build support for our objectives. Coordinate advocacy efforts, coalition-building, and public consultations.
More information can be found in the job pack.
What does The Animal Law Foundation do?
The Animal Law Foundation was registered with the Charity Commission in August 2022. It is primarily a legal research charity that looks into neglected areas of animal law and where appropriate will instruct lawyers to bring legal challenges to secure any systems in place to protect animals function as they should.
Groups like this exist in the environmental and the human rights space in the UK and in the animal protection space in other countries. There is a desperate need for such work to exist for animals in the UK.
The UK still has some of the best animal welfare laws in the world, yet the opportunity for vast change contained within these laws is rarely explored. Through exploring these opportunities the whole system for animals can be improved and set global examples.
It is of vital importance that laws that exist to protect animals are understood and applied. The Animal Law Foundation will work alongside stakeholders to ensure that this happens.
Send your CV with a cover letter and see further information in the job pack
How to apply: Please upload a CV and covering letter, outlining how you meet the requirements of the role and person specification, using the application link on NASP's Career's Page by no later than Monday 27th October.
If you have any questions on this process, please find our Recruitment email on the NASP's Careers Page.
Role Details & Staff Benefits
Salary: £32,800 FTE per annum
Duration: Until 31st March 2027 (with possibility of extension)
Hours: 0.6 - 1 FTE (3 – 5 days per week) – The role can be configured for part-time or full time working
Location: Hybrid – NASP have an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work up to 2 days per week in the office with the remainder at home, depending on agreed hours. There may also be additional occasional travel required for staff days and other events.
NASP offer a range of core benefits for staff on payroll, including:
• 30 days paid annual leave per annum (pro rata), plus Bank Holidays
• An additional day of paid leave per year on your birthday
• Opportunities for Volunteering & CPD days each year
• Opportunity to request flexible working arrangements, including compressed hours
• Contribution to annual eye test, eyeglass purchase, and flu vaccination
Purpose of This Role:
This is a key role within the NASP Operations team, providing exceptional support to the Executive Leadership Team (ELT) currently consisting of CEO, Executive Director of Strategy & Partnerships, and Director of Operations; as well as the Board of Trustees. In addition, the role will play a central role in driving best practice and efficiency across the organisation as part of the wider Operations team.
The role will support communication between NASP and our key stakeholders and partners (including government officials, ministerial departments, and international sector leaders), providing detailed administrative support, requiring a keen eye for detail, excellent communication skills, and an ability to work flexibly and proactively. In addition, the role will act as the main point of contact for our relationship with London's Southbank Centre, where the NASP office is based, including managing room bookings and logistics for key meetings.
The role would suit an energetic, proactive, and highly organised individual who is driven by the mission of NASP, and wants to contribute across the organisation to make an impact. As a member of the Operations team, there may also be opportunities to apply the core skills of this role, such as scheduling, logistics, and document creation/management, to support wider organisational projects; and to develop within the role, depending on agreed FTE and capacity.
Person Specification:
Experience & Knowledge:
• Experience providing high-level EA/PA support; managing complex diaries and mailboxes
• Experience supporting formal meetings, including arranging logistics, agendas, and preparation/dissemination of key documentation
• Minute-taking and summarising of key headlines/actions
• Event management skills such as preparing itineraries and schedules, risk assessments, arranging catering and production, and liaising with venues
• Experience of office management, such as ordering supplies and liaising with service providers
• Experience of project support/coordination, such as overseeing schedules and stakeholder management
• Knowledge of charity governance and best practice (desirable)
• Knowledge of the VCFSE sector and/or Social Prescribing (desirable)
Skills & Attributes:
• Affinity with NASP’s Values as defined in the NASP Strategic Plan
• Proactive and driven, able to pre-empt issues and provide solutions
• Excellent written and verbal communication skills
• Ability to manage complex schedules & prioritise, with understanding of ELT priorities
• Attention to detail, with ability to quickly understand and summarise information
• Use of Microsoft Office suite, including Teams, Excel, Word, & Sharepoint
Responsibilities:
Executive Assistant:
• Providing detailed diary administration for the Executive Leadership Team (ELT), consisting of CEO, Executive Director of Strategy & Partnerships, and Director of Operations; prioritising and taking a pro-active approach to both short and long-term planning
• Providing wider diary and scheduling support for the organisation where appropriate (e.g. senior management meetings)
• Supporting key meetings as appropriate, including drafting agendas, minuting, and preparing documentation, as well as logistical support (e.g. room/venue bookings, catering, etc.)
• Supporting ELT in the preparation of materials for presentations such as for Board Meetings, Staff sessions, such as designing/formatting slides & briefing documents
• Acting as an approachable first-point-of-contact for all internal and external stakeholders for ELT and the wider organisation
• Supporting stakeholder management, including tracking contacts, updating statuses, arranging key meetings, and managing key external relationships
• Overseeing administration of wider organisational meetings (e.g. Monday morning team meetings), including transcriptions and agenda planning
• Providing any other administrative or logistical support to ELT as required
• Support ELT with strategic projects as required (depending on agreed FTE)
Board & Trustee Support:
• Acting as key liaison between the NASP board of trustees and the wider organisation
• Ensuring Board papers are drafted, collated and issued in a timely manner including minuting and managing actions, including for all Board Subcommittees (currently Finance/Risk and Remuneration/Culture)
• Overseeing board administration processes, e.g. Conflicts of Interest forms/register, Charity Commission Updates, etc. 4 Registered charity in England (1191145)
• Arranging logistics for Board meetings as required (room bookings, travel, catering, etc.)
• Supporting on trustee recruitment as required, including making arrangements for interviews
Operations Support & Office Management:
• Act as key member of the Operations team, proactively identifying improvements to processes and wider NASP culture
• Oversee shared mailboxes where needed, and providing cover for Operations colleagues when appropriate
• Oversee the management of the NASP Office at Southbank Centre, act as key liaison with venue, and ensuring space is efficiently run
Reporting To: Director of Operations
We support communities and organisations through social prescribing so that more people across the UK can enjoy better health and wellbeing.

The client requests no contact from agencies or media sales.
Appointment of a Fulltime Clerk
The Worshipful Company of Marketors
Our Purpose – “Marketing benefits everyone”
Salary: £70,000 + benefits
Place of Work: Plaisterers’ Hall, One London Wall, London EC2Y 5JU
The Marketors are seeking a fulltime Clerk. We are a Royal Chartered City of London livery company open to marketing, sales and agency leaders. In pursuit of our purpose we use our skills, contacts and resources to support charitable causes and enable the development of marketing. As a result we have a strong spirit of fellowship amongst our members reinforced by a wide range of events throughout the year. In all we do we actively support the City of London Corporation and the programme of the Lady/ Lord Mayor.
If you share our sense of purpose, can engage readily with our members and can be a credible face of our Livery Company to the City of London and the wider community we would like to hear from you. As Clerk you will drive forward membership recruitment and retention and manage the day-to-day running of the Company.
The successful candidate will be able to demonstrate:
- Proven experience of the management, marketing, communications and strategy development of a comparable sized member-led organisation
- Up-to-date IT and online skills; experience of running CRM systems and managing social media channels
- Experience of and/ or a willingness to embrace the ethos/ culture of the City of London and the Livery Community
- Positive leadership, organisational and administrative skills with the ‘presence’ to engage ‘peer to peer’ with senior members of the Company
- Experience of the marketing or agency world would be an advantage
- Excellent oral and written communication skills
- Experience of setting and keeping to an agreed budget
- Experience of managing people and events under pressure
- Commitment, energy, tact, diplomacy, and confidentiality
Please download further details of the position from our website:
For an informal confidential discussion call Richard Evans or Kevin Everett our contact numbers can be found in the Candidate Brief and Advert.
Apply online with a full Curriculum Vitae detailing your skills and experience together with a two page Covering Letter clearly outlining your motivation to undertake the role and how you meet the competencies required for the position as stated in the Person Specification.
Closing date for applications: 9 November 2025
Long List interviews: 12 – 21 November 2025
Final Panel Interviews: 26/27 November 2025
To find out more visit: Visit Marketors website
Build Up is a youth-led charity that designs and builds public spaces, supporting young people aged 10-23 years old to shape their local area. We’re looking for a Head of Income Generation to drive our fundraising strategy and secure significant investment for our youth-led projects.
The Role
You’ll shape priorities, diversify income, and build lasting funder relationships – while writing compelling bids that win investment. With consultancy support on communications and evaluation, you’ll have the tools to make a powerful case for our work. We are a small, agile organisation capable of delivering big change - this is a new role in our team and combines big-picture strategy, innovation and hands-on delivery.
Who You Are
You’ll have a proven track record in leading fundraising strategy, securing charitable investment and writing successful grants. Alongside trusts and foundations, you’ll bring experience across other income streams (like corporates or major donors). You’ll balance strategy with delivery, thrive under pressure, and be excited by the chance to fund young people’s ideas. Because our model is unique, we need someone who can turn our distinctive approach into clear, inspiring narratives that unlock new opportunities.
About Build Up
Build Up is a London based award-winning youth-led construction charity. Since 2014, we’ve supported young people (10–23) to gain the skills, confidence and connections they need to thrive. On our projects, young people don’t just take part – they lead. With professional support, they design and build permanent public spaces that transform their communities.
Our approach is unique – and it works. Young people gain skills, confidence and power over decisions that affect them, while local communities benefit from safer, more inclusive spaces designed by and for local people.
Why Join Us
At Build Up, your work has a visible, lasting and personal impact. You’ll lead strategy, enjoy flexibility and support, and join a small, passionate team where your ideas genuinely shape the organisation’s future.
Key Details
Salary: £47,008 – £52,090 (pro rata, depending on experience) + 8% employer pension contribution
Part-time (3 days / 22.5 hrs per week)
Location: Hybrid – at least 1 day per week in our Elephant & Castle office
Contract: 2 years (with potential to extend)
Start date: January 2026 (flexible)
To Apply
For more information and to apply, please view our website.
Applications close 2nd November 2025.
Build Up runs practical construction projects across London, supporting young people aged 10-23 years old to shape their local area.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Policy Officer-Wales
Based at home, situated across Wales including regular travel around the country and to the Senedd, Cardiff.
22.5 hrs per week
Fixed term post 2 years - with possible extension
Circa £35,000 p.a FTE depending on experience
Make a difference for kidney patients in Wales!
Are you passionate about influencing policy and driving change? Do you want to be part of a growing team making a real impact on the lives of people with kidney disease?
We’re looking for a Policy Officer – Wales to help shape policy, build relationships, and advocate for better support and care for kidney patients. In this brand-new role, you’ll work for Kidney Care UK and Kidney Wales, engaging with policymakers, healthcare professionals, and those affected by kidney disease.
You’ll spend time at the Senedd, building connections with local politicians and councillors, and ensuring the voices of kidney patients are heard loud and clear. With your knowledge of Welsh Government structures (or similar UK experience), you’ll help drive our campaigns and influence change.
This is a fantastic opportunity to make a tangible difference, working flexibly in a supportive team. If you’re ready to champion kidney patients and shape policy in Wales, we’d love to hear from you!
Key Responsibilities
- Develop or participate in work programs and undertake projects to explore policy issues under the guidance of the Policy Director of Kidney Care UK and the Managing Director of Kidney Wales.
- Support the research, development and dissemination of policy positions in Wales.
- Work with other team members to deliver events/reports or campaigns as needed
- Keep up to date with the policy department and charity work to avoid duplication and ensure good communications with our colleagues.
- Contribute to the newly created All Wales Cross Party Group.
- Undertake desk-based research involving data collection and the synthesis of information from relevant sources.
- Seek out opportunities for communications and influencing in the Welsh parliament, including the need for a kidney group.
About you
- Educated to degree level or equivalent experience.
- Previous experience working with elected members
- Experience in conducting analysis and writing and editing reports for publication
- Can travel regularly to the Senedd Cymru Welsh Parliament in Cardiff and other parts of Wales, plus Alton Hampshire
Employee benefits
- Employee assistance programme | Generous annual leave | Pension | Cycle2Work scheme | Flexible working | Retail discounts | Family leave | Health cash plan
The advert may close earlier than the stated closing date if we receive a sufficient number of suitable applications.
We are the UK's leading kidney patient support charity





The client requests no contact from agencies or media sales.
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
STRUCTURE AND PURPOSE OF THE ROLE
As Deputy Director, Digital Fundraising you will be based in the London office or work remotely and will be part of the Mass Markets Global Support Team. The Deputy Director will play a pivotal role in advancing IRC’s global digital fundraising efforts by providing consultation and hands-on support across paid media, creative development, analytics, and process improvement. Serving as a strategic adviser to country teams, they will guide campaign planning, platform strategy, and performance measurement while handling key relationships with digital agencies and platform partners. They will also support creative process refinement, champion digital ads testing and optimisation, and ensure compliance with data privacy standards. Through thorough analysis and cross-functional collaboration, the role will help refine attribution models, enhance reporting infrastructure, and drive continuous improvement across digital programs. Additionally, the Deputy Director will lead special projects to streamline operations and foster knowledge sharing across the global digital network.
SCOPE AND AUTHORITY
Authority:
In this role you will provide consultation and guidance on spending decisions about how best to utilise IRC budget on paid digital platforms to maximise income, and responsibility for suggesting, planning and delivering new and engaging ways to introduce prospects to the IRC brand.
Responsibility for Resources:
- Oversee Digital donor acquisition market support and cross market pilots - assessing the market needs and requirements and working with HQ functions to support local market fundraising goals and objectives
- Oversee and assess potential digital acquisition external opportunities available to IRC and advise fundraising markets on implementation.
- Coordination and oversee the work of any and all agencies, freelancers and external consultants required to deliver on the agreed strategic plan.
- Oversee and coordinate cross market testing and channel optimisation activity.
KEY WORKING RELATIONSHIPS
- External Relations colleagues globally, including the USA, UK, Sweden, Korea and more.
- Partner teams across Digital Engagement, MarTech, Global Donations Operations, Creative Studio, Analytics and other key support functions.
- Collaborate with the Director of Digital Transformation & AI Enablement to prepare digital programs for AI integration and future-readiness.
- Liaise with marketing agencies, partners and freelancers as needed.
KEY ACCOUNTABILITIES:
1) Digital Media Consultation & Support— 40%
- Act as subject-matter guide and adviser on paid platforms (Meta, Google, programmatic and others) for digital country teams.
- Guide efforts to translate digital strategy into campaign and audience recommendations, investment levels and bidding strategies, and measurement approaches.
- Work with internal MarTech colleagues and external digital media agencies to ensure operational readiness - to include pixel/tagging, audiences, budgets, trafficking, and more.
- Aid in the development and coordination of digital agency RFPs, such as drafting scopes of work, gathering team inputs, and contributing to the evaluation and selection process.
- Liaise with digital media consultants and agencies as needed to support digital teams.
- Serve as the primary point of contact for global digital consultants, agencies, and platform representatives (e.g., Meta, Google, TikTok), managing relationships to ensure timely access to trends, product updates, and optimisation opportunities.
- Provide hands-on support to digital teams by troubleshooting issues, testing roadmap components, and resolving critical blockers to help ensure seamless campaign execution.
- Provide mentorship on data privacy standards and compliance to ensure digital media activities align with regulatory requirements and standard methodologies.
2) Creative Support for Digital Campaigns — 25%
- Support the management of digital creative production workflows and SOPs to help ensure smooth collaboration across fundraising, creative, and content teams.
- Coordinate across Creative & Content and local country teams to reduce lead times and ensure formats meet platform requirements and accessibility/GDPR standards.
- Support efforts to implement creative testing programs like A/B and dynamic creative, and translate results into scalable standard methodologies.
3) Digital Analytics & Optimisation — 25%
- Lead regular review cadences to analyse digital media performance, surface optimisation opportunities and share cross-market insights.
- Contribute to refining digital attribution models and building clarity around full-funnel performance to help inform and justify ongoing investment in upper-funnel activities.
- Define and maintain core reporting (dashboarding, conversion funnels, LTV/CPA analysis) for digital media and ensure data integrity with MarTech/analytics partners.
- Partner with experimentation and CRO leads to convert insights into prioritised tests and iterate on landing pages and donation flows.
- Lead time-boxed projects to streamline processes underpinning digital fundraising (e.g., automated reporting, audience governance, creative development playbooks).
- Support the documentation of key processes that underpin digital programs, helping facilitate change management and smooth handover to long-term owners.
4) Special Projects & Process Improvement — 10%
- ** Considerable professional experience, including demonstrated ability in deploying targeted digital media strategies to attract donors across new or emerging markets.
- ** Skilled in extracting audience insights and digital marketing tactics to engage diverse geographic regions effectively that drive donor conversion and engagement.
- ** Demonstrable extensive success in leading digital advertising campaigns across Facebook, Google ads and paid search / SEM display advertising campaigns, including optimisation of campaigns to maximise results.
- ** Extensive experience in developing strategies for digital media spending, ensuring optimal allocation of resources for the highest possible returns. Demonstrated ability to adapt financial strategies based on campaign performance and evolving market trends.
- ** Extensive experience of proposing plans and budgets for spending on paid media campaigns for the best possible return.
- Ability to maintain and enhance a comprehensive monitoring and reporting framework for digital acquisition activities, with proficiency in tracking and interpreting critical metrics to continually refine acquisition strategies.
- Experience using varied and complex online tools and platforms for digital marketing and data analysis, such as GA4, Salesforce, Power BI etc.
- Consistent record in driving email marketing strategies aimed at boosting engagement and increasing the lifetime value of supporters, employing complex segmentation and personalisation techniques.
- Experience leading cross-functional teams towards achieving digital fundraising and marketing objectives, fostering a culture of innovation and continuous improvement.
- Skilled in the use of a variety of online marketing tools, including proficiency with CRM systems (e.g., Salesforce) for campaign reporting and analysis.
- Experience and understanding of campaign development process and relationship with brand identity through different channels and audiences
- Exceptional IT skills including skills in digital marketing tools such as Google Analytics, Facebook Business Ad Manager, AdWords, Power BI
- Excellent numeracy with the skills to quickly analyse, interpret and act on data sets and digital fundraising results.
- Mastery of paid search and display advertising principles, with a keen understanding of how to use these channels for maximum impact.
- Fundamental knowledge in designing, setting up, and deploying HTML and CSS-based emails and landing pages, enhancing the effectiveness of digital communications.
- Excellent organisational skills, including the ability to handle a dynamic workload.
- Able to understand and demonstrate commitment to IRC’s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities.
- Excellent verbal and written English and the ability to produce well designed and high quality proposals and reports.
- Screening call online
- First round panel interview online
- Second round panel interview online
PERSON SPECIFICATION:
Experience:
- ** Considerable professional experience, including demonstrated ability in deploying targeted digital media strategies to attract donors across new or emerging markets.
- ** Skilled in extracting audience insights and digital marketing tactics to engage diverse geographic regions effectively that drive donor conversion and engagement.
- ** Demonstrable extensive success in leading digital advertising campaigns across Facebook, Google ads and paid search / SEM display advertising campaigns, including optimisation of campaigns to maximise results.
- ** Extensive experience in developing strategies for digital media spending, ensuring optimal allocation of resources for the highest possible returns. Demonstrated ability to adapt financial strategies based on campaign performance and evolving market trends.
- ** Extensive experience of proposing plans and budgets for spending on paid media campaigns for the best possible return.
- Ability to maintain and enhance a comprehensive monitoring and reporting framework for digital acquisition activities, with proficiency in tracking and interpreting critical metrics to continually refine acquisition strategies.
- Experience using varied and complex online tools and platforms for digital marketing and data analysis, such as GA4, Salesforce, Power BI etc.
- Consistent record in driving email marketing strategies aimed at boosting engagement and increasing the lifetime value of supporters, employing complex segmentation and personalisation techniques.
- Experience leading cross-functional teams towards achieving digital fundraising and marketing objectives, fostering a culture of innovation and continuous improvement.
- Skilled in the use of a variety of online marketing tools, including proficiency with CRM systems (e.g., Salesforce) for campaign reporting and analysis.
- Experience and understanding of campaign development process and relationship with brand identity through different channels and audiences
Skills, Knowledge and Qualifications:
- Exceptional IT skills including skills in digital marketing tools such as Google Analytics, Facebook Business Ad Manager, AdWords, Power BI
- Excellent numeracy with the skills to quickly analyse, interpret and act on data sets and digital fundraising results.
- Mastery of paid search and display advertising principles, with a keen understanding of how to use these channels for maximum impact.
- Fundamental knowledge in designing, setting up, and deploying HTML and CSS-based emails and landing pages, enhancing the effectiveness of digital communications.
- Excellent organisational skills, including the ability to handle a dynamic workload.
- Able to understand and demonstrate commitment to IRC’s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities.
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Excellent verbal and written English and the ability to produce well designed and high quality proposals and reports.
Language Skills: English (fluent). No additional languages are vital but German, Swedish, Korean or Spanish would be an advantage.
Guildford Cathedral is a sacred space and a community of people who engage with God and the wider world for the common good. Welcoming over 100,000 visitors annually, our Cathedral ‘community’ comprises thousands who feel close the Cathedral because of historical connection, through worship or our volunteer service. The core task of Guildford Cathedral is worship. Daily and Sunday choral services are the backbone of our work. The Cathedral is led by the Dean with the Cathedral Chapter which is akin to a Board of Directors and charity trustees.
We are now seeking an Events Virger to join our team and play a vital role in supporting the Cathedral’s worship and events programme.
The Role
As Events Virger, you’ll be instrumental in ensuring the smooth running of services and events. Your responsibilities will include:
- Preparing and resetting the Cathedral for services, concerts, and special events. Assist with the setting up and removal of all content and furnishings requested for this activity.
- Opening and closing the Cathedral on a rota basis.
- Ensure the efficient cleaning of the Cathedral with effective use of time and materials and without the need for supervision (the team of Virgers are responsible for all the Cathedral cleaning).
- To be on duty, in accordance with the rota, on Sundays, Festival Days and other occasions, in addition to other routine duties.
- Maintain vestments, altar furnishings and vessels and prepare them for all Services.
- Operating sound and lighting systems as needed.
- Support and assist Chaplains, Guides and other volunteers as required.
- Safeguarding donations and collections.
What We’re Looking For
We’re looking for someone who brings:
- GCSE-level education and previous experience as a Virger.
- A sense of the value of well-ordered worship and its contribution to the Cathedral’s wider ministry and outreach.
- Strong communications interpersonal skills.
- IT competence and administrative skills.
- Flexibility, reliability, and the ability to work independently and under pressure.
- Physical fitness to handle lifting and moving tasks.
- A team player, holding the personal qualities necessary to work well with the other members of the Cathedral team, both paid and volunteer.
- A communicant member of the Church of England.
- Willingness to undertake training, including First Aid at Work.
Desirable:
- Experience of the coordination and delivery of events.
The client requests no contact from agencies or media sales.
Operations Director
Oasis Community Partnerships (Youth and Community)
Permanent, full-time post, 40 hours per week, inclusive of breaks
Starting salary: £51,960 per annum (plus London Weighting for London based staff)
At an exciting and key stage in our journey we have the opportunity for an Operations Director to join the Oasis Youth and Community national leadership team supporting local Oasis community charities across the country.
With accountability to the CEO the Operations Director will be responsible for three key areas of work:
- Lead key elements of policy and systems ensuring the Youth and Community function remains safe and compliant, and that local leaders and other key staff are effectively supported (including line management of People Services).
- Oversee the effective governance oversight for all local charities through a cycle of professional guidance and monitoring.
- Lead the national framework for monitoring and evaluation across activities.
ORGANISATIONAL CONTEXT
Oasis neighbourhoods are local places of activity that provide integrated, high quality and diverse services to benefit the whole person and the whole community. The Oasis ethos stems from our Christian roots and is an expression of our character - it is a declaration of who we are and therefore the lens through which we assess all we do. This is encapsulated by the following five statements:
a passion to include everyone
a desire to treat everyone equally, respecting differences
a commitment to healthy and open relationships
a deep sense of hope that things can change and be transformed
a sense of perseverance to keep going for the long haul
An Oasis neighbourhood is a community movement and the joining together of all the work Oasis does in any one place, which could include foodbanks, debt advice centres, family support and advice services, healthcare, youth work, children’s work, alongside other Oasis activities in that community, including formal education through Oasis Academies.
The Youth and Community function of Oasis is responsible for the wider community work that takes place within Oasis neighbourhoods, working closely with the wider Oasis family to outwork our vision. In relation to governance, Oasis Community Partnerships is the national charity, with each local team operating from their own local Oasis charity.
This is an exciting opportunity to be part of a growing national organisation, making a difference to communities on a local level, whilst also influencing the national landscape. As part of the package, Oasis offers:
- A pension scheme, currently offering 7% employer contribution
- A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)
Please contact us to arrange for an informal conversation to find out more about the role. If you are interested in this position, please send your CV and a covering letter (ensuring you refer to the job description and person spec).
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers to application, please let us know.
Completed applications should be returned by 9am on Friday 24th October.
Interviews will take place week beginning Monday 3rd November. (Shorter more informal calls may be arranged the previous week to assist with shortlisting)
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Part-Time Senior Fundraising Manager
Check our Flour, Salt, and Time Video; Stories; Participatory Action Research and Environmental Impact Report 2025 and Our Work and Theory of Change on our website
Job title: Part-Time Senior Fundraising Manager - London & Brighton
Reporting to: Managing Director
Remuneration: £40,000 (Pro-rata, part-time, 0.4FTE)
Location: Both Face to Face and Remote, London-based with occasional travel. Coworking office Space in Brixton.
Days and Hours: 0.4FTE, 2 days a week (15 hours/week), Flexible hours, availability to work from the office on Wednesdays, when the core team and young people work at our coworking space in Brixton. Ideally, the working pattern would be Wednesdays and Fridays.
Duration: Permanent contract.
Start: Nov 2025 / Apply ASAP as we interview and recruit as applications come, no more applications will be taken after 31st Aug 2025
Wellbeing Pack: Employees have access to enhanced Holidays, Flexible Working, Coaching Sessions and Monthly Wellbeing Expenses. Check our Wellbeing Pack.
About Breadwinners
Breadwinners is a multi-award-winning social enterprise and charity that supports young people seeking asylum and refugees to have their first work experience in the UK, selling organic baked goods. Since 2016, we have steadily grown, and we are looking for our first Senior Fundraising Manager to help us take the next step in our growth journey. Breadwinner's unique model provides work, training and personal mentors, so that young refugees can start and progress in their careers, using our platform as a stepping stone. We achieve this goal through three consecutive programmes, using our award-winning bread stalls in markets across London and Brighton and wholesale for socially-minded cafes and restaurants.
Over the last 7 years, we have made a significant impact in supporting over 744+ programme participants, with an impressive 93% reporting notable improvements in their overall well-being, 76% of our Breadwinners programme participants progress into work, further education or volunteering, and all this while minimising our Carbon Footprint by 20.5% through the sale of organic goods. This year, we are planning to double our impact with young refugees, with recently secured funding, new markets, and a focus on our wholesale model.
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Risers programme: A two-month early intervention programme designed to provide structured work experience, training, and mentorship to newly arrived young people seeking asylum through our 18 stalls.
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Breadwinners programme: The follow-up programme for refugees with the right to work, which involves working as a market stall manager for six months and earning the UK living wage.
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Proofers programme: A progression programme that entails working remotely as part-time online sales representatives for six months, managing our wholesale delivery model.
We’re looking for someone passionate about making a real difference in the lives of young refugees and people seeking asylum. The ideal candidate will bring a mix of strategic thinking, hands-on fundraising experience, excellent communication skills and a strong sense of purpose. You will be working directly with the Managing Director, forming a team with a part-time Fundraising Manager, in direct contact with our passionate Core team, Board of Trustees and volunteers to secure grant funding, and develop our corporate and major donors streams. You will help to drive the growth of Breadwinners and enable the team to deliver a bigger positive impact for young refugees new to the UK.
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Please apply as soon as possible by submitting your cover letter and CV. Please use “BW - Part-Time Senior Fundraising Manager” as the email subject. We will arrange interviews for great applications as they come in. No more applications will be taken after the 24th of October 2025.
We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.
We welcome informal chats about the role - please contact Martin Cosarinsky Campos.
Ideal candidates attributes
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A deep commitment to supporting refugees and young people seeking asylum.
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A proven track record of securing multi-year, six-figure grants from trusts and foundations.
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Experience delivering successful income strategies from corporate partners and major donors.
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Significant experience working in a fundraising or sales role within a charity or social enterprise, including writing funding proposals and stewardship reports.
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Familiarity with Salesforce or similar CRM systems for managing donor relationships.
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Strong financial acumen, with experience in budgeting, financial planning, and setting income targets.
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Excellent communication and relationship-building skills – confident in setting agendas, leading strategic conversations, and developing long-term partnerships.
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Experience in demonstrating impact in communications to donors and working with operational teams to design impactful programmes.
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A proactive, self-starting attitude with the motivation and willingness to upskill where needed to support a small and ambitious organisation.
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Proven experience in line managing a team, demonstrating strong leadership, clear communication, and the ability to support staff development and performance.
Responsibilities
Fundraising from Trusts and Foundations
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Identify and research new funding opportunities to build and maintain a strong pipeline of prospects.
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Write and develop compelling funding proposals for both new and existing trust and foundation partners.
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Lead on securing six-figure grants for the forthcoming year, working closely with a part-time Fundraising Manager and the Managing Director.
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Collaborate with the Programmes team to create engaging donor reports and impactful communications that reflect the voices of young refugees and our wider community.
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Prepare clear, strategic briefings for senior colleagues ahead of meetings with funders and key stakeholders.
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Produce detailed and accurate impact and financial reports for the Board and funders, ensuring transparency and accountability.
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Understand trends in the fundraising landscape and flag both opportunities and risks.
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Use Salesforce to manage the fundraising pipeline.
Developing the Corporate and Major Donors Stream
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Help shape and grow Breadwinners’ Corporate and Major Donor fundraising streams.
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Independently manage a portfolio of corporate partners and major donors, ensuring exceptional stewardship, five-figure gifts and year-on-year growth..
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Proactively cultivate a pipeline of new corporate and high-net-worth individuals, using creative approaches to connect them with Breadwinners’ mission.
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Support the successful delivery of corporate partnerships, including employee engagement, staff fundraising, and volunteering initiatives.
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Build and maintain strong, meaningful relationships with external stakeholders, including funders, donors, and volunteers.
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Foster a culture of excellent relationship management and donor care across the organisation.
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Use Salesforce to manage relationships.
Finance
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Help the Managing Director keep a healthy level of restricted and unrestricted funds.
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Help track progress against income targets and report on performance regularly to the fundraising team.
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Work with the Managing Director and Operations Teams to develop budgets for funding proposals, ensuring all organisational costs are covered.
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Contribute to the management of budgets and assist in preparing forecasts and annual plans.
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Flag risks or opportunities that may affect income generation for the Managing Director.
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Use Xero to manage Profit and Loss at the organisation and funding level.
Team Support and Collaboration
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Direct line management of a part-time Fundraising Manager, providing guidance, support, and oversight to help achieve fundraising goals.
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Play a proactive role in facilitating a positive, collaborative and high-performing fundraising team culture.
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Participate in programmes, training, participant graduations and delivery to fully support and experience Breadwinners Theory of change and the impact it plays on young refugees.
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Leverage the experiences of young programme participants sensitively to help steer the fundraising strategy.
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Work with the Managing Director and Board of Trustees to ensure fundraising plans align with organisational needs and priorities.
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Carry out additional fundraising and administrative tasks as needed to help the MD and team.
We support young refugees well-being by providing them with work, training and mentoring.





Use your culture and people leadership expertise to support the dynamism and excellence of a fast-growing and highly respected youth charity.
We are seeking an exceptional culture and people leader who brings experience of supporting organisational growth and excellence.
One YMCA is now one of the largest YMCA’s in Europe and our focus is supporting vulnerable people in Hertfordshire, Bedfordshire and Buckinghamshire to develop the skills and confidence to live their life to the full.
In the last five years, we have trebled our income to £40m, and more than doubled our staff numbers to 750. This is a new role that we have created to provide leadership to a strategically critical function and to develop our staff and culture so that we maximise our social impact across our 160 sites.
You will be responsible for developing a culture and people strategy in line with our organisational plan, elevating the culture and people function to be as proactive and value adding as possible, and ensuring a thriving, inclusive, and values-driven workplace.
If you enjoy working in a dynamic organisation and are attracted to the challenge of working with highly committed staff, serving people with complex needs and in a context of organisational growth, we would love to hear from you.
For more information please see the job pack attached. Closing date 23rd October.
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
Chief Executive Officer – St Luke’s Community Centre
Location: London EC1V (on-site presence required)
Salary: Between £95,000 - £105,000 per annum
Contract: Permanent, full-time (37.5 hours per week)
Are you ready to guide St Luke’s Community Centre - south Islington’s 500-year-old community hub - into its next era of intergenerational community impact?
About St Luke’s
St Luke’s Community Centre traces its roots back over 500 years, stewarding ancient parish endowments to relieve poverty in our defined area of benefit. In 1982 we opened our purpose-built home on Central Street. In 2019 we transformed from an over-55s’ welfare organisation into a vibrant, intergenerational hub. Our programme of over 100 weekly activities has grown year-on-year, and we’ve become the first organisation in Islington to achieve the trusted standard benchmark. Our already strong reputation was bolstered by our team’s incredible response to the challenges the Covid-19 pandemic, during which we never closed, but pivoted to preparing daily meals, running befriending calls and welfare checks, and welcoming the community back in as soon as it was safe to do so. Today, we are the beating heart of the community.
As our next CEO, you will:
- Shape Strategy & Impact: Lead development and delivery of our three-year rolling strategy, balancing service excellence with financial sustainability.
- Governance & Finance: Oversee robust governance frameworks and financial controls, stewarding our £20 million investment portfolio, trading income and grant programmes.
- Operational Leadership: Inspire and support a diverse team of 44 staff and hundreds of volunteers, embedding a culture of continuous improvement, inclusion and professionalism.
- Income Generation: Unlock new revenue streams - maximising room hire, cookery-school capacity, digital/social enterprises and corporate fundraising partnerships.
- Community & Partnerships: Forge and deepen relationships with local authorities, corporate sponsors, umbrella bodies and community groups.
- Brand & Profile: Be the public face of St Luke’s, elevating communications, safeguarding our reputation and ensuring our values of inclusion, equality, friendship, wellbeing and support shine through.
Who you are
- A seasoned senior leader (CEO or equivalent), ideally within the charity, membership or community-services sectors.
- Demonstrable expertise in strategic planning, P&L management and complex stakeholder governance.
- A persuasive communicator and boardroom presenter with the gravitas to inspire trustees, staff, volunteers and funders.
- Entrepreneurial and innovative, able to identify revenue opportunities and drive their delivery.
- Hands-on and approachable - a visible presence on the shop floor as well as the board table.
- (Desirable) Experience of trading-arm management, social-enterprise models or corporate fundraising.
Why St Luke’s?
- Lead a historic, 500-year-old charity with a modern purpose-built centre at its heart.
- Salary between £95,000 - £105,000 plus generous employee benefits (Benenden health membership, pension, season-ticket loans, cycle-to-work, subsidised lunches).
- Shape a charity whose community-shop, wellbeing hub, cookery school, employment hub, lunch club and gardening projects touch hundreds of lives each week.
- Join a committed Board, supportive Chair and passionate team determined to grow St Luke’s impact in challenging times.
Please see the attached Recruitment Brief with details on how to apply.
Closing date for applications: 9am, Monday 10th November 2025
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Head of Resident Services
Location: Blackheath (with regular travel to Beckenham)
Hours: Full-time, 37.5 hours per week
Salary: £60k – £65k, dependent on experience
Contract Type: Permanent
Reports to: Director of Resident Services
DBS: Enhanced with Barred List
Make a Difference Every Day
Morden College is a charity with a proud history of supporting older people to live independently, with dignity and purpose. We provide almshouse accommodation and care services across our Blackheath and Beckenham sites, and we’re looking for a dynamic, compassionate, and strategic leader to join us in this vital role as: Head of Resident Services.
About the Role
This is a pivotal leadership position where you’ll oversee the delivery of consistent, equitable, and sustainable services for residents living independently. You’ll lead a multi-skilled team and work collaboratively across departments and with external partners to ensure our residents receive the support they need to thrive.
You’ll be responsible for:
- Leading and developing the Resident Services Team
- Overseeing housing management, wellbeing services, and resident engagement
- Driving service improvement through data, insight, and technology
- Ensuring compliance with safeguarding, health & safety, and data protection
- Supporting residents with local authority services, benefits, and referrals
- Coordinating activities, events, and resident-led initiatives
- Managing guest accommodation and internal communications
About You
We’re looking for someone who:
- Has deep expertise in almshouse accommodation and resident support services
- Is an excellent people manager and communicator
- Understands the needs of older people and diverse communities
- Is confident using CRM systems and Microsoft Office tools
- Can lead with empathy, integrity, and strategic vision
- Has relevant qualifications or equivalent experience in service or housing management
Why Join Us?
At Morden College, you’ll be part of a team that challenges ageism, promotes healthy ageing, and combats loneliness. You’ll help shape services that make a real difference in people’s lives, while working in a values-led organisation that prioritises purpose, responsibility, and community.