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367

Communications engagement manager jobs in mill hill, greater london

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Closing today at 23:30
Alexandra Rose Charity, Greater London (Hybrid)
£65,000 - £70,000 per year
Lead a mission-driven charity tackling food poverty as CEO of Alexandra Rose Charity – £65–70k, flexible location, full-time
Posted 1 week ago Apply Now
Closing in 5 days
Hospice UK, London (Hybrid)
£35,985 per year
Ensure financial precision at the core of a mission-driven organisation.
Posted 4 days ago
Closing in 5 days
Harris Hill Charity Recruitment Specialists, London (Hybrid)
£14.35 - 15.38 per hour
Posted 5 days ago Apply Now
Closing in 2 days
Bank Workers Charity, London (Hybrid)
£35,790
Are you empathic and able to work calmly under pressure, with experience of supporting people who are vulnerable? Join our supportive team!
Posted 1 week ago
Closing today at 23:30
RNID, Remote
£16,000 - £17,400 pa plus excellent benefits (FTE £25,000-£29,000 pa)
Posted 2 weeks ago
Closing in 7 days
Brentford FC Community Trust, Brentford (On-site)
£35,000
Posted 6 days ago
Working Chance, London (Hybrid)
£30,000 - £33,000 per year (Pro-rated)
Posted 5 days ago Apply Now
Richmond Council for Voluntary Service, Richmond (Hybrid)
Circa £60,000 per year
Richmond CVS is looking for an inspirational CEO to lead the organisation and champion the sector across all stakeholders in the Borough
Posted 1 week ago
Forces Employment Charity, London (Hybrid)
£70,000 per year
Posted 1 week ago
Closing today at 23:30
Myeloma UK, Remote
£30,636 - £33,391 per year
Posted 2 weeks ago
Closing today at 23:00
The Talent Set, London (Hybrid)
£37,150 per year
Posted 1 week ago
Closing in 7 days
London Diocesan Fund, London (Hybrid)
£30,377 (FTE £50,630)
The London Diocesan Fund (LDF) is seeking an Area Director of Ministry (Two Cities) to play a key role within the Ministry team.
Posted 4 days ago
Page 19 of 25
London (Hybrid) 8.58 miles
£50k - 60k per year
Full-time
Job description

Head of Fellowship Retention and Services

Salary: £50,000 - £60,000

Contract: Permanent, Full-time

Are you a strategic leader with a passion for membership engagement and income stewardship? We are seeking an experienced Head of Fellowship Retention and Services to lead a dynamic team dedicated to delivering outstanding member services and driving retention. This pivotal role will oversee a significant income stream and ensure the ongoing engagement and satisfaction of a prestigious fellowship network.

About the Role
Reporting directly to the Director of Fellowship, you will be responsible for shaping and delivering retention strategies that underpin long-term financial sustainability. Leading a busy Services team, you will ensure excellent day-to-day service delivery, handle high volumes of member queries, and manage complex issues with diplomacy and care.

Using data-led insights and innovative campaign approaches, you will develop targeted retention initiatives, continuously improving renewal rates and fostering a strong sense of belonging among members. With responsibility for a budget of approximately £280K and generating nearly £6 million in annual income, this role is crucial to the organisation’s financial resilience and mission.

Who We’re Looking For

  • Extensive leadership experience in membership or fellowship recruitment, retention, and service delivery.
  • Proven success in stewarding multi-million-pound income streams.
  • Strong expertise in CRM systems, preferably Salesforce, with a focus on data governance and compliance.
  • Analytical, data-driven, and highly strategic with excellent project management skills.
  • Exceptional interpersonal and communication skills, able to influence at senior levels.
  • Committed to inclusivity, continuous improvement, and delivering impactful member experiences.

If you are ready to take on a role where you can make a measurable impact on member engagement and financial sustainability, we want to hear from you.

For more information, please submit your CV to .

Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Posted by
Harris Hill Charity Recruitment Specialists View profile Organisation type Recruitment Agency Company size 21 - 50
Posted on: Tuesday, 10 June 2025
Closing date: 03 July 2025 at 11:59
Job ref: 46801
Tags: Governance / Management