Communications engagement manager jobs

Battersea has an exciting new strategy and the care of our cats and dogs is at the heart of this. Over the next few years, we aim to continuously improve how we can help more cats and dogs through our centres, extend our support more widely to those that need help, and improve our customer experience.
We have recently introduced a new CRM system for the animal journey and now want to introduce changes that will improve how our teams work together better across animal care and how we can make best use of the tools and system we now have.

This leadership role will play a critical part in leading the strategic change programme for animal care, by planning, co-ordinating and monitoring all the change projects as one overall plan needed to drive the continued transformation of our animal care and teams. They will also oversee the regular planning and monitoring of Operational business plans to ensure they are on track and in synchrony with the change plans.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 3rd August 2025
Interview date(s): 13th August 2025 and 14th August 2025

All applications must be submitted before the closing date advertised.

We reserve the right to close the vacancy early if a high volume of applications is received.

For more information, please download the recruitment pack.

We are delighted to partner with When You Wish Upon A Star, who, since 1990 have been granting the wishes of children living with a life-threatening illness. As they celebrate their 35th  anniversary they are embarking on strategic change and opportunity, and now seek a Marketing and Communications Manager to work closely with the CEO and Head of Income Generation to lead, develop and deliver the overall marketing and comms strategy.

From memorable visits to Lapland, meeting a favourite celebrity or even visiting Abba Voyage, the charity is inspired by the children they support, and are more ambitious than ever to grow, reach more children across the UK, and continue delivering life-changing moments that truly matter.

Central to telling the stories that inspire, uplift, and drive support for their work, the Marketing and Communications Manager will strong digital marketing skills and experience, alongside a genuine heart, creativity, and ambition.

The successful candidate will:

• Demonstrated experience in developing and delivering effective marketing and communications strategies, including setting and evaluating KPIs tailored to diverse audience groups.
• Proficient in using digital tools and analytics to manage and optimise communications, with a strong track record across multiple social media platforms and successful multi-channel campaigns.
• Strong background in charity communications, including oversight of digital media channels, brand development, audience engagement, media relations, and content creation.
• Excellent written communication skills, with proven ability in copywriting, editing, and tailoring messaging for various audiences, channels, and purposes.
• Solid understanding of GDPR and its application to communications, with experience in managing brand integrity, reputational risk, and stakeholder relationships.
• A track record of creating successful fundraising and/or donor cultivation materials, or similar, and a good level of financial literacy and budget management is desirable but not a deal breaker.

For more information, please contact Louise Portnall, Recruitment Consultant at Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage expressions of interest from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Nottingham, hybrid (3 days office)

Closing date for applications: Wednesday 30th July 2025

However, applications are being reviewed and actioned on a rolling basis. Please apply without delay to avoid disappointment.

ABOUT THE ROLE

The Marketing & Communications Manager will manage the Marketing & Communications Team to create and deliver highly engaging and inspiring brand content to mobilise key audiences such as funders, partners, supporters and followers across multiple online and off-line platforms.

The Marketing & Communications Manager role is pivotal in helping Trees for Cities inspire action and deepen engagement to grow a national movement for urban trees and tree equity.

You will review, maintain and develop the charity’s brand to reach key target audiences; building and monitoring our digital environment and helping to strengthen the execution and analysis of our integrated marketing & communications plans.

You will lead and manage the delivery of our marketing strategy through multi-channel marketing and communication campaigns using the digital marketing mix of paid, owned and earned channels.

ABOUT TREES FOR CITIES

Trees for Cities is an ambitious, far-reaching organisation.

Trees for Cities is the only charity that focuses on planting, protecting and promoting urban trees across the UK and overseas. We are a rapidly growing and developing organisation that suits ambitious, dedicated and passionate staff.

This is an exciting opportunity which requires a diverse skillset from an experienced, innovative and agile marketing and communications professional who likes to get hands-on in their role. The right candidate will be an excellent copywriter, an organised project manager with proven experience of managing people and external suppliers. As a self-starter you thrive in fast-paced and collaborative environments, using creativity, data and storytelling to inspire environmental action. Your success will be measured by the growth of Trees for Cities audiences contributing their time, money and voice in support of urban trees and tree equity.

Trees for Cities is committed to the principles of equal opportunity. We value diversity and are committed to promoting diversity within the workplace. We aim to ensure that our employees achieve their full potential and that all employment decisions, including recruitment, are taken without reference to irrelevant or discriminatory criteria. A full copy of our Equal Opportunities Policy can be provided on request.

HOW TO APPLY

Please visit our website to view full job description. To apply, use the application link below to submit your CV and supporting statement (no more than 2 sides of A4) outlining why you are interested in the role and your fit with the Person Specification. If you experience any issues during the application process, please get in touch with our HR team. 

Please note we are unable to provide visa sponsorship for this role, you must therefore have a valid right to work in the UK to apply.

The deadline to apply is: Monday, 14 July, 10 am
Interviews provisionally scheduled for: Tuesday, 29 July

Please note: If you are shortlisted, we will first conduct a telephone screening before inviting you to a formal interview. This will give us a chance to get to know you better and provide you with an opportunity to ask any questions. Should you be selected for the telephone screening, you will be notified in advance via email.

We reserve the right to close the application window early, subject to the quantity and calibre of applications received. If you are interested in this role, please apply as early as you can to avoid missing out. 

If you are shortlisted for interview, you will normally be contacted within two weeks after applying. If you do not hear from us within this period then you should assume that on this occasion you have not been selected for interview.

Trees for Cities is the first UK environmental organisation to have been awarded social value certification. Trees for Cities is an equal opportunities employer. Registered Charity No: 1032154.

No Agencies Please.

Safe to Learn is a newly established network of teachers, parents, researchers, policymakers, young people and child safeguarding practitioners, working together to end antisemitism in UK schools. We co-produce evidence-based child safeguarding resources, tools and standards to address antisemitism and improve the school environment for all children, educators and support staff.

Safe to Learn is seeking an Outreach and Communications Specialist to build public awareness, policy engagement, and system-level change. Candidates with the following experience and commitment are encouraged to apply:

1. A demonstrable alignment with our mission and values.
2. A clear commitment to ending antisemitism and understanding of antisemitism, child rights and child safeguarding and their underlying principles.
3. Experience and understanding of the UK education sector.
4. A track-record of delivering high-impact advocacy and communications campaigns to achieve policy objectives. Preferably related to non-discrimination, equality, anti-racism or child rights.
5. Relationship management and network-building skills, including significant experience of engaging with policymakers.
6. Experience of website development and management as well as social media strategy and outreach.
7. Multimedia production skills such as copywriting, video editing and graphic design.
8. Conscientious and motivated, with a high-level of attention to detail.
9. Experience of developing high-quality resources and educational materials for children and educators.
10. A positive, flexible, participatory and consultative approach.
11. Excellent written and verbal communication skills including the ability to engage audiences at all levels.

Be part of something transformative. On behalf of The Richmond Project, we’re looking for an ambitious and versatile Communications & Engagement Lead to help shape the voice of a new charity tackling the UK’s numeracy crisis head-on.

Created and led by Akshata Murty and Rishi Sunak, The Richmond Project supports innovative initiatives that give families the tools and confidence to break down barriers to numeracy — boosting social mobility and creating real opportunity.

This is a rare chance to join a newly established organisation from the very start, helping define its public presence and engagement strategy.

About the role

You’ll be responsible for delivering creative, high-impact communications that bring the mission to life. From social media content to press engagement, local campaigns to stakeholder updates — you’ll be at the heart of their public-facing work. You will strategise, plan and deliver communications campaigns to support public engagement, partnerships and fundraising.

You’ll also play a key role in managing reputation and supporting crisis communications, working closely with their external PR agency to ensure consistency, agility, and strength in their messaging.

About you

We're looking for someone creative, confident, and mission-driven — someone who thrives in a fast-moving, entrepreneurial environment and wants to help shape a charity from the ground up.

You’ll ideally bring:

• 5+ years’ experience in communications, PR or brand marketing
• An understanding of the charity or non-profit space
• Strong written and verbal communication skills, with a clear and engaging style
• Experience working across multiple channels, including digital and print
• Good judgement and interpersonal skills when working with press, partners and stakeholders
• Ability to manage multiple projects and deadlines with accuracy and flair

Why join?

This is more than just a comms role — it’s a chance to help build the voice and profile of a new national charity with high-profile leadership, an urgent mission, and a powerful story to tell. You’ll be part of a small, ambitious founding team, where your ideas, energy and creativity will have direct impact from day one.

• Location: Victoria, Central London (the majority of your week will be office based, with hybrid working available, and some UK travel)
• Salary: £45,000-£50,000+ depending on experience
• Contract: Full-time, permanent

Please apply now! We will be reviewing applications on a rolling basis.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are seeking an Marketing and Communications Officer to join our team who would focus on our two years development strategy and supporting income generation. The successful candidate will play a crucial role in driving and developing the communication and marketing activities to existing donors and attracting new donors, working with our Fundraising Manager. They will have the ability to inspire supporters and communicate the difference their support makes. This is an opportunity to make a tangible difference and to be part of a small, friendly team of trustees who are passionate about improving lives of rural children in Ethiopia.

Youth Futures Foundation is looking for a senior External Affairs professional to lead a busy multi-disciplinary team to drive our reputational, influencing and engagement work as the What Works Centre for Youth Employment.

About the role

• This is a newly created role where you will have responsibility for driving an integrated approach to our audience influencing to deliver our strategic objectives, through collective oversight across our public affairs, stakeholder relations, communications and marketing work.
• The post holder will report to the Director of Policy and External Affairs and work closely with the CEO, wider Senior Leadership Team (SLT) and the Deputy Director of Strategic Development to enable purposeful reputational growth, enhanced brand recognition and the delivery of external impact.
• The post holder will need to be an experienced leader and manager; a people person able to inspire, nurture and support a team of motivated engagement and communications professionals as well as deputising for the Director more widely when required.
• To be successful, the post holder will need to be able to balance big picture thinking with driving practical implementation and outcomes across the team and thriving in ambiguity when needed. The skills and experience to drive and support internal change to foster an optimal operating environment and ability to design and embed future focused ways of working will be important to the success of the role

This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information, please download our recruitment pack.

 Role Overview

Are you a creative and driven marketing communicator looking to make a meaningful impact? Young Barnet Foundation (YBF) is seeking an energetic Marketing & Communications Officer to enhance our digital and print presence, and raise awareness of our work in the community. If you have a talent for promotion, a keen eye for design, and a passion for digital marketing, this role offers an exciting opportunity to contribute to a vibrant non-profit.

 About Young Barnet Foundation

YBF is a membership organisation which supports over 200 charities, community groups and social enterprises that deliver positive activities and vital support services to children and young people and their families in the London Borough of Barnet. We are proud members of Barnet Together and one of over 30 Young People’s Foundations operating across the UK. Our team works collaboratively, tactically, and strategically under an ethos of ‘Generous Leadership’ to support and build capacity within and beyond our membership, including: Providing members with advice, information, and networking/training opportunities; assistance with fundraising and partnership building. Working with local authority and strategic partners to encourage sharing of intelligence, ideas, and resources.

Key Responsibilities

 Content Creation: Develop engaging content across digital platforms, including social media, newsletters, web content, and print materials.

Social Media Management: Proactively manage and grow our social media presence, ensuring consistent and dynamic engagement.

Campaign Development: Lead and execute innovative marketing campaigns that align with YBF's projects and broader strategic goals.

Collaboration: Work closely with internal teams and external partners, including Barnet Together, to create cohesive marketing strategies.

Brand Management: Uphold YBF’s brand integrity by managing guidelines and ensuring a consistent presence across all platforms.

Storytelling: Capture and amplify the stories of our community and members through various media, including video content.

 Candidate Profile

Essential Skills and Experience:

2+ Years of Experience in Marketing & Communications (Preferably within a charity organisation).

Creative content ideas that reflect the spirit of the Barnet community.

Proficiency in managing social media platforms.

Strong organisational skills, able to prioritise and manage multiple marketing and PR tasks.

Excellent written communication, adaptable for various channels.

ICT proficiency, essential for digital engagement.

Commitment to equal opportunities and understanding of diversity and inclusion.

Desirable Skills:

Experience with tools like Salesforce, Canva, Mailchimp, and WIX.

Interest in media and current affairs.

Understanding of membership organisations and the voluntary sector.

Personal Qualities:

Self-motivated and able to work independently.

Passionate about the voluntary sector and social change.

Confident decision-maker and problem-solver.

Adaptable and open to new ideas.

Equal Opportunities

Equality, Diversity & Inclusion: YBF works with and supports diverse communities. Our member organisations are grassroots non-profits supporting young people in our communities. Many of these organisations are led by global majority groups. As YPFs we work with our members to elevate their work and voices. We recognise the impact of poverty and racism on our communities and aim to work actively alongside communities rather than ‘doing to them’ and take an intersectional approach.

 We also acknowledge the additional impact of discrimination experienced by women, disabled people and LGBTQ+ people of the global majority. As part of our commitment to equality, diversity and inclusion across our network, we ensure diverse communities are represented and supported in our organisation and structures and encourage applications from all sections of the community.

This is a brand new role with Action Duchenne, leading our new Fundraising and Communications team. This role is part of the Senior Leadership Team.

Applications close at 9am on Monday 21st July 2025, with interviews likely to take place in the weeks commencing 28th July and 4th August 2025. To apply, please click 'Apply', where you will be redirected to our application form.

Main Purpose of the Role:

To manage, lead and support the Fundraising and Communications Team to retain donors, increase income and provide clear direction for our communications. This role will involve supporting relationships with sponsors of Action Duchenne’s International Conference, developing and implementing the fundraising and communications strategy, and reviewing our case for support for our core work and projects.

Specific Tasks:

The focus areas and key deliverables of this role are as follows:

• Develop and deliver on a clear fundraising and communications strategy, with annual action plans and clear objectives and KPIs for team members.

• Understand and keep abreast of sector trends and compliance updates relating to fundraising and communications

• Develop and maintain oversight of all budgets, targets, forecasts and processes relating to fundraising and communications

• Co-ordinate the prioritising of income streams, including community, individual giving, corporate, legacy and trust and grants

• Research, identify, and where there is capacity, pursue income generation opportunities that match the objectives of Action Duchenne

• Ensure Action Duchenne is compliant with all applicable elements of the Fundraising Regulator’s Code of Fundraising Practice, law, and the Charity Commission relating to fundraising

• Research, identify and apply to Trusts and Foundations with a clear pipeline

• Prepare reports for Trustees either for the full Board, or where required, to sub committees, which will include fundraising and communications progress against objectives.

• With a team keen to learn, provide leadership and hands on support to ensure objectives are achieved

• Undertake a review of all Communications materials, including social media and website

• Lead by example across the team and organisation

• Be part of, and therefore contribute towards and prepare for Senior Leadership Team meetings

• Identify existing or potential events to develop relationships with funders, including Action Duchenne’s annual international conference

• Feed in to the development of the international conference, led by the Head of Operations & Events

• Work with staff across the organisation to ensure all elements of work are collaborative, specifically when submitting funding bids or developing the annual international conference

• To maintain the contact database, keeping it up to date and accurate

• Continue to invest in professional development in yourself and your team, including safeguarding

• Identify opportunities, alongside the team, for cross team working - including residentials; family events; Science Educations workshops with regional meetups and education visits to schools and local authorities.

• Obtain, decipher and provide training to the Support Team on new updates relevant to Duchenne families, such as DLA, EHCP and more.

• Work closely with your team, to ensure that each family receives the best support possible, and that long-term support is provided.

• Lead on the development and delivery of monthly reporting of engagement and support contact, which will feed into the wider All Through Support journey. 

• To work with the Head of Operations and Events to contribute to Agenda topics and speakers from the community; assign roles for the conference to the Support Team.

• Establish a database for external stakeholders also supporting those living with Duchenne on a national basis, fed in to from the Support Team.

• To develop a triaging and caseload process for the Support Team, and how best to regularly monitor this.

• Be involved in the recruitment, selection, and induction of volunteers appropriate to your area of work. 

• Coordinate cover for the Support Team when there is sickness or leave.

Further details can be found on the person specification attached.
Action Duchenne is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates with relevant lived experiences and those from under-represented groups to apply.

The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations. 

As a grant-making charity, we award funding to charities actively supporting children in poverty across the capital. This funding is made possible thanks to the partnerships we build with corporate organisations, other trusts and foundations, philanthropic individuals and families, and public donations. 

Volunteers are a vital part of The Childhood Trust’s work. Through our Transforming Spaces programme, they deliver direct support to children affected by poverty and the communities that support them across London. They also have the potential to grow our internal capacity so that we can reach our ambitious vision to scale our work and ensure that every child in London is well prepared for life. 

As The Childhood Trust’s Volunteer Manager, you’ll be responsible for volunteers across the organisation. Your role will include oversight of the corporate and community volunteers who take part in our Transforming Spaces programme. You will work closely with colleagues in the fundraising team to create a positive and inspiring experience for corporate volunteers. 

Key to this role will be working with the Head of Volunteering and Community Programmes to embed volunteering across The Childhood Trust. You will lead on developing a diverse and inclusive volunteer base of skilled and specialist individual volunteers, fostering a welcoming and inclusive environment where they feel valued and connected to the mission. 

Our organisation takes pride in offering key benefits such as flexible working arrangements, 25 days annual leave per year and enhanced maternity provisions. We are also deeply committed to the development and growth of our staff, providing opportunities to enhance skills and achieve career goals. Plus, you’ll be joining a dedicated and passionate team that truly makes a difference.

We will be holding interviews on 28th July 2025.

Hearing Dogs for Deaf People – Case for Support & Impact Manager

Location: Options for role to be site-based (Buckinghamshire or East Yorkshire), hybrid or home-based contract with regular UK travel for meetings and pitches.
Salary: £50,000 per annum.

Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a Case for Support & Impact Manager to develop completing, donor-centric materials that articular the impact, urgency and strategic importance of the charity’s work.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.

Following on from a strategic review, the charity is now looking to build a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to diversify income, expand their philanthropy programme and increase engagement and impact.

Reporting to the Head of Philanthropy, this role will be responsible for translating complex programmes and ambitions into clear, inspiring and emotionally resonant content for high-value supporters including major donors, trusts, foundations and corporate partners. The post-holder will also collaborate across different organisational departments to ensure that the charity’s vision, impact and funding needs are effectively communicated and tailored for different audiences to help secure transformational income.

Essential experience for this role includes a proven track record in developing high-quality fundraising cases for support, proposals or donor communications in a charity or social impact setting. You will have outstanding writing and storytelling skills with the ability to adapt engaging and persuasive content as required. As well as excellent project management and organisational skills, you will have a strong understanding of high-value fundraising, particularly philanthropy and trusts and foundations funding.

This is an exciting opportunity to help shape the voice and story of one of the UK’s most impactful and inspiring charities, with access to the most inspiring case studies out of the amazing partnerships the charity creates between deaf individuals and their expertly trained hearing dogs. You will also have the opportunity of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.

If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 28th July, 9.00 am. 

Full-time, 35 hours per week, part-time will be considered (minimum of 28 hours)

Woman’s Trust is the leading independent charity providing free and confidential mental healthcare to domestic abuse survivors throughout London and the South-East. As we approach our 30th anniversary, we are committed to ensuring every woman and child affected by domestic abuse has the mental health support they need to recover from the trauma of the abuse. Our work is vital in preventing further harm and breaking the cycle of intergenerational trauma.

This role is vital in ensuring that the public and key stakeholders understand the impact of our work; that we can generate more support and funding for what we do, helping more women as a result; and that we can influence the public and policy-makers to ensure even more survivors of domestic abuse have access to specialist mental health support.

You will be responsible for planning and delivering effective communications that reach, engage, motivate, and resonate with media, clients, fundraisers, and policy makers across a range of channels.

We are looking for someone with a strong news sense and experience in Press and Public Relations. You will have a demonstrable background of proactively getting organisations involved in the public conversations that matter – while reflecting the confidential nature and sensitivities around domestic abuse and mental health. We aim to proactively generate more awareness of our work and its impact, including our unique position in the women’s and mental health sectors.

The role will be responsible for proactive and reactive media relations; effective engagement on social media; developing engaging content for our website; drafting copy for and producing marketing materials, including our e-newsletter. A highly autonomous role, you will work closely with our Chief Executive, fundraising, counselling, and research teams. You will also be engaging regularly with the Board of trustees, supporting our Chief Executive in our work and mission.

Our ideal candidate would also have experience of working on press and awareness campaigns; and the ability to create content on social media in line with branding guidelines. Experience in developing communications strategies and reporting on Key Performance Indicators would be preferred.

Closing date: Midnight on Sunday, 13th July 2025.

Interviews will be held week commencing 14th July 2025.

Only successful applicants will be notified. Therefore, if you have not heard from us within 2 weeks of the closing date your application has not been successful.

This post is open to female applicants only – the Equality Act 2010 pursuant to Schedule 9, Part 1 applies. We encourage those from diverse communities and backgrounds to apply.

As our Corporate Communications Lead, you’ll be responsible for leading the British Heart Foundation’s corporate communications in support of its ambition to be the UK’s leading charity to work for and partner with.

You will be integral to inspiring this support, working with the Director of Communications and Corporate Affairs on BHF’s corporate communications strategy, with a focus on promoting the charity’s strategy, purpose and employer value proposition.

Responsible for supporting the Chief Executive in a broad range of communications that inspires support of BHF’s strategic agenda and mission to save and improve lives.

You will be making high-level decisions with significant risks due to the nature of the work, interacting with the CEO and wider senior leadership team. You will have responsibility for leading on projects and campaigns that will have a substantial influence on the reputation of BHF.

An integral member of the team responsible for developing integrated communications strategies and tactics to support the Charity’s objectives, you’ll work in partnership with the Head of Media and Head of Internal Communications and Engagement in delivering BHF’s communications objectives.

Working arrangements

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

About you 

As our ideal candidate, you bring experience developing communications strategies, narratives, and key messages and in-depth knowledge and experience in public relations, communications and/or journalism.

With a good understanding of UK media and an awareness of the UK’s charity, healthcare and policy landscape, you have experience of working across a broad range of communications channels – including media, internal communications, and social media.

A strong writer and storyteller with the skills to create compelling content for a range of audiences, you have experience of writing comment pieces and other forms of communications for senior leaders, capturing their tone of voice.

With strong communication and stakeholder management skills, you have experience of building and maintaining relationships with senior directors, stakeholders and partners.

About us

Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

We offer our staff generous benefits, such as:

• 30 days annual leave plus bank holidays.
• Private medical insurance, dental health cover, and money towards gym membership.
• Pension scheme with employer contribution up to 10%.
• Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
• Life assurance.
• Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

Interview process 

The interview process may take place in-person or virtually via MS Teams.

As a member of the newly formed Development Team, you will lead on supporter engagement for the School and its’ Students through effective fundraising communications and year-round event delivery. You will support prospect communications, and assure best-in-class stewardship of donors while enabling delivery of rights and benefits to Centenary sponsors and partners.

SUMMARY OF THE ROLE

This role will assist with day-to-day management of Royal Ballet School’s fundraising work to support retention of recurring income from existing streams and facilitate the onboarding of new donors.

Reporting to the Development Operations Manager, the post-holder will assist with the planning and delivery of a large number of year-round engagement events through in-house visits and performances, external events and ticketing management for centenary performances. This role will lead on all fundraising communications to donor and prospect segments, and oversee campaign tracking, while relying on accurate data use and record keeping. The role will also support the administrative processing of ad-hoc Legacy request donations.

MAIN DUTIES

Fundraising Communications:

• Lead on communications for the Team, segmenting prospects and donors, ensuring they receive regular and tailored emails
• Oversee key termly campaigns, sponsor reports and videos, event invitations and summer performance comms
• Use Dot Digital to send communications and securely hold and update donor contact information
• Work closely with the School’s Communications and Marketing department to advance design and content briefs as required. 

Event Planning & Delivery:

• Attend annual School calendar planning meetings
• Manage delivery of approx. 35+ in-house donor visits to Upper School and White Lodge all year round
• Support the delivery external events for existing donors as well as cultivation events for prospects
• Coordinate performance invitations, attendance and hospitality at Opera Holland Park, Linbury Theatre, and the Royal Opera House and other third party venues
• Log and track all event invitations, RSVPs and attendance through the CRM
• Work closely with the teaching staff to coordinate any activities that are student-facing. 

Donor Data Stewardship:

• Support the Donor Relations Team to administrate and deliver benefits to a portfolio of donors, sponsors and partners
• Work alongside Artistic, Academic, and Operational colleagues to ensure best Donor Experience
• Develop skills as an integral member of the Development Team in nurturing relationships with internal departments and external individual donors and trustees
• Keep accurate contact data and record keeping for the wider team reporting and monitoring needs

Legacy Gift Administration:

• Administrate Gifts in Wills from Legators working with executors and families and coordinating timelines for income with the Finance team
• Work with the team to build the ‘in memory’ programme for the School’s Centenary and ensuring subsequent ‘In-Memory’ benefits are delivered.

General Support:

• Support the Development Operations Manager and Head of Donor Relations with the evolving needs of the Development Office, as it seeks to grow income and impact in 2026 and beyond. 

PERSON SPECIFICATION

Essential Criteria:

• Willing to work collaboratively across all functions of the department and wider School
• Daily working knowledge of Windows PC systems and Microsoft Office programs
• Minimum of two years administrative and operational experience
• Experience in maintaining and managing a contacts database
• Experience of working in a non-profit or charity fundraising environment
• Confident and well presented with strong relationship management skills
• Ability to present information concisely and effectively, both verbally and in writing
• Good organisational skills with ability to prioritise work to meet tight deadlines
• Numerate with a meticulous attention to detail and able to understand budgets
• Flexible to assist at performances and events falling outside normal working hours

Desirable Criteria:

• Empathy with and a commitment to the aims and ethos of the School
• Previous experience of organising premium events and large functions
• A knowledge and appreciation of the arts, particularly dance and ballet
• Previous experience of using Access CRM
• A good understanding Dot Digital
• IoF qualified and/or relevant degree subject

SAFEGUARDING DUTIES AND RESPONSIBILITIES

The School is committed to safeguarding and promoting the welfare of children and young people and recognises that safeguarding and promoting the welfare of children is everyone’s responsibility. The School expects all staff and volunteers to share this commitment to children’s safeguarding and to share this child-centred approach. This approach means that staff must consider, at all times, what is in the best interests of the child. Additionally, the following is expected of all staff:

• To uphold the School’s policies relating to safeguarding and child protection, behaviour, health and safety and all other relevant policies
• To promote and safeguard the welfare of children and young persons for whom you are responsible and come into contact with
• To report any safeguarding concerns using the relevant channels, such as informing the Designated Safeguarding Lead, in a timely and appropriate manner
• To ensure full compliance with all statutory regulations, particularly the most recent Keeping Children Safe in Education, and to communicate concerns to the Designated Safeguarding Lead, other relevant staff of The Royal Ballet School or local children’s services as appropriate.

The information detailed here about this role should not be considered encompassing. Over time, the emphasis of the job may change without changing the general characterisation of the role or the level of duties and responsibilities. This information will be periodically reviewed and revised in consultation with the postholder.

We are committed to creating an environment where all our employees feel part of our team and can flourish, regardless of their background. We’re proud to be an inclusive workplace that promotes and values diversity.