Communications Fundraising Officer Jobs in Belfast

Senior Philanthropy Officer

Salary: c£36,300 per annum (plus Inner London Allowance £3,333 if applicable).

Location: Flexible Hybrid or Remote. (If remote, most of our major donors are based in London, so travel to London as needed for meetings and events will be a requirement of the role).

Contract / Hours: Permanent - Full-Time - 35 hours per week.

Benefits: 29 days annual leave pro rata PLUS bank holidays, excellent training and development opportunities, flexible maternity, adoption, and paternity packages, up to 7% employer contribution pension, discount portal with your favourite brands. 

Closing Date: Friday 8th December 2023, due to the volume of anticipated applications, we can close the vacancy before the closing date, so please do apply as soon as possible.

Interviews will be conducted on a rolling basis throughout December 2023.

Why Action for Children? 

At Action for Children, we believe that every child should have a safe and happy childhood. Last year, we helped more than 765,000 children and families across the UK. We work to ensure their voices are heard and we campaign to bring lasting change to their lives.

It's an exciting time to join the Philanthropy team at Action for Children, and we are looking for collaborative, energised and forward-thinking individuals to join our ambitious team of fundraising professionals. 

Working here is so much more than a job. It's an investment of time to truly make a difference to the lives of vulnerable children, young people and families across the UK.

We work together to reach our vision of safe and happy childhoods. Given this and our ongoing commitment to Diversity and Inclusion, we encourage applications from everyone. We value and celebrate the diversity of those that work with us and as an inclusive workplace we want all our current and future staff to feel able to be themselves in the workplace.

If you're interested in finding out more, click apply and visit our careers portal for more information. 

A bit about the role

Action for Children aims to deliver substantial growth from our high value audience over the next five years, with the Philanthropy and Trusts Team playing a vital role in achieving that ambition, working together with the Partnerships, Events and High Value Operations teams. 

You will work to secure gifts from major donors and family foundations to deliver a wide range of organisational priority projects and services, also contributing to the development of the philanthropy pipeline to support the team's growth strategy.

We're looking for someone with excellent written and verbal communication skills and demonstrable experience of securing four and five figure gifts from major donors and family foundations.  

For an informal chat about what the role will entail, you can contact Tania Salway, Philanthropy Manager, at to arrange a call. 

How you'll help to create brighter futures

• Deliver an annual individual income target, focussing on securing 4- 6 figure donations from major donors and family foundations including reporting income against high standards of accountability.
• Initiate and develop long-term relationships with major donors and family foundations, to enable the delivery of challenging income targets.
• Develop and implement bespoke solicitation and stewardship plans for a portfolio of existing supporters and new prospects.
• Contribute to a communication and stewardship programme, seeking out opportunities to actively promote the impact of our work to current supporters and inspire future involvement.
• Collaborate with fundraising colleagues to track and report on prospecting activities, remaining supporter focussed and maximising opportunities to enrich and develop donor journeys.
• Take responsibility for ensuring that relationships with major donors and family foundations reach their full potential, and that the charity delivers on its commitment to funders.
• Work closely with the Philanthropy Manager, Trust Manager and Prospect Research Manager to identify and cultivate new prospects in line with departmental needs and to identify and translate project information into compelling fundraising and stewardship materials.
• Contribute to the overall efficiency and effectiveness of the Philanthropy and Trusts team through annual planning and reporting processes, maintaining written and electronic records of donors, in compliance with data protection legislation.

Let's talk about you 

• Excellent experience of working in Major Donor fundraising, making asks, and securing 4-5 figure gifts from major donor individuals and family foundations.
• Ability to manage a pool of prospects and donors, devising clear cultivation and stewardship plans with the aim of securing long term financial philanthropic support.
• Ability to deal with confidential matters and act with discretion.
• Ability to prioritise tasks and manage a busy workload, achieved through a flexible approach to work times.
• Excellent and adaptable communication e., written and verbal, with great interpersonal skills across a variety of media and formats.
• Excellent prospecting/ research skills, with knowledge and understanding of tax efficient giving in the UK.
• Established organisational, analytical skills and the ability to work independently, with initiative and creativity.

Please see the Job Description for the full list of accountabilities and requirements.

At Action for Children, we're dedicated to building a diverse, inclusive and authentic workplace by actively encouraging applications from Black, Asian & Minority Ethnic candidates and people with disabilities, as they are under-represented within Action for Children. We want to take deliberate and meaningful action to ensure fair opportunity to all groups in our communities and for AFC.

Don't meet every single requirement? If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.

Maternity Cover position from January to October 2024

Full-time

Homebased working in the UK

The Director of Development and Engagement is a member of the Senior Leadership Team and works in partnership with the CEO to lead the development, delivery and co-ordination of the organisation’s strategy.

In this role, you will have oversight across several areas including fundraising, membership engagement, finance and governance and will take the lead in generating income and ensuring the sustainability of the organisation.

The post also holds line management responsibility for three members of staff delivering across multiple areas of work including fundraising, finance, and communications. 

For more information, please download the job description below or visit our website via the ‘Apply’ button.

To apply, please download and complete our application form below. CVs will not be accepted.

This is an ongoing recruitment and interviews will be held as applications are received. We reserve the right to close this advert at any time.

STOPAIDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive positive consideration for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity or expression, sex characteristics, HIV status, national origin, genetics, disability, or age. We are open to considering applications for a part-time role that would require a job share.

About the role

The successful candidate for this role will have day-to-day involvement with local branches, to include developing long-lasting relationships with the volunteer network and encouraging participation in raising awareness throughout the region. 

About you

• To carry out this role successfully you will have a track record of building and maintain relationships, preferably with volunteer groups.
• You will be the first point of contact for our volunteers and work with them as we go through a period of transition. 
• You will have the opportunity to shape processes and procedures in consultation with the Regional Fundraising Manager, Regional Fundraising Officer and Volunteer Development Manager.
• To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
• Whilst the post is homebased, to be eligible for this role you are required to live within Wales. 
• To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.  
• The role will involve travel around Wales and some travel to SSAFA’s head office in London. It is vital that you hold a full driving licence and are permitted to drive in the UK.
• You will be able to show excellent communication skill by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard.
• It is important that you have experience of planning and managing your own workload, with minimal supervision. 
• Some work at weekends and outside office hours will be required. 
• It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across Wales would be valuable.
• About the team
• The fundraising team work remotely and pride themselves in maintaining a close working relationship providing support as and when required. You will be supported by the Regional Fundraising Manager and work closely with volunteers from the SSAFA branches in Wales, the Regional Fundraising Officer for Wales and the Volunteer Development Manager. 

About SSAFA  

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.   

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.  

Diversity and Inclusion at SSAFA  

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.  

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve. 

About Make 2nds Count

Make 2nds Count is dynamic and growing organisation dedicated to giving hope to women and men living with secondary breast cancer.

We strive to do this by funding secondary breast cancer research which contributes to advancing an increased quality of life for patients. Our support programme has a focus on quality of life and helping patients by informing, sharing and offering practical advice & support. Education is an integral part in everything that we do and we aim to raise awareness of secondary breast cancer. We also empower patients through increasing their knowledge and understanding of research, treatments and options.

Make 2nds Count is supported by an enthusiastic and motivated group of individuals who help us make our vision a reality. From permanent team members, to dedicated volunteers, patient ambassadors and the dynamic board of trustees, our team is constantly evolving.

Secondary breast cancer, also known as metastatic, advanced or stage IV breast cancer, is a cancer that has spread beyond the breast to other parts of the body. Parts of the body affected are usually the bones, liver, lungs, brain or the skin. Secondary breast cancer can be treated but it cannot be cured. Treatments aim to control and slow down the disease to enable patients to have the best possible quality of life for as long as possible. 

About the Role

We are looking for a dynamic and experienced Marketing and Communications Officer with experience of working on effective, creative and inspiring marketing and communications plans, from inception to conclusion.

To succeed in this you must have significant knowledge of developing, using and managing a range of communication channels and platforms, brand development and marketing, and a sound understanding of stakeholder development. You must also have specific experience managing complex projects or directing a communication project with different stakeholders while taking an audience-first approach. In addition, you should be skilled at managing stakeholders and comfortable working with colleagues to map and manage interaction with key stakeholders to further our work.

The successful candidate will play a key role in developing and driving forward a range of high-quality marketing and communications campaigns and projects, based on user research and customer insight. You will be an excellent communicator in both oral and written communications.

You will be involved in all marketing disciplines - advertising, PR and social media, digital, strategic planning, evaluation and analysis, stakeholder and partner management, media planning and buying, partnership and field marketing.

In particular, you will have strong skills in writing engaging copy to connect with different audiences and take responsibility for ensuring that our communications are meaningful, appropriate, effective and inclusive. 

Duties and responsibilities

Ensure quality control of communications and marketing and promotional activities:

● Responsible for overseeing all copywriting and proofreading across the various departments within the organisation

● Develop high quality print and digital materials to support a range of fundraising and awareness-building campaigns

Audience Development and Support:

● You will ensure that marketing and communications follows an audience-first approach and that all members of the organisation understand the audience segments and priorities

● Lead the organisation’s work across all marketing disciplines: advertising, PR and social media, digital, strategic planning, evaluation and analysis, stakeholder and partner management, media planning and buying, partnership and field marketing Brand ownership:

● Work with the Head of Operations to develop brand strategy, including the monitoring of brand guidelines, brand vision and value proposition of our brand

● You will ensure that the brand identity is clear and supported across all channels

● You will ensure our key massaging and tone of voice is consistent across all channels

Channel Management:

● Manage and work alongside current external communications agencies, including PR, social media and video/design

● You will ensure that all platforms and channels are maximized for optimal effectiveness to support the strategic priorities

● Ability to investigate, analyse and contextualise complex issues, identify key points to be addressed and develop effective, practical and simple plans to resolve problems

Personal Profile

Essential Skills

● Experience working with a charity or mission driven organisation

● Empathy for the mission of Make 2nds Count and key audience groups, especially patients

● Ability to translate complex research findings into accessible information that is appropriately targeted for various audiences and stakeholders

● Creative ability to propose new marketing campaigns and tactics to achieve strategic priorities

● Ability to identify compelling stories and narratives for specific audiences that support strategic objectives

● Experience with Photoshop and Canva

● Experience with website design and ability to update pages, layout, and content

● Excellent verbal written and communications skills, including writing, copy editing and proofreading

Desirable Skills

● Experience working with a patient-focused charity or medical research organisation, especially if cancer-related

● Experience using CRM database, especially eTapesrty. 

About the PKD Charity

Founded in 2000, we’re the first and only UK charity solely dedicated to improving the lives of an estimated 70,000 individuals and their families affected by polycystic kidney disease (PKD) in the UK.

PKD is a range of life-threatening inherited conditions that can cause kidney failure and affect other organs in the body such as the liver, brain, heart and bowels. Most people with PKD live with an uncertain prognosis, intermittent pain and infections, and then have to undergo life-saving dialysis or transplant in their 50s. A few babies have a rare form of PKD which results in death during pregnancy or shortly after birth; the surviving children often have to have either a kidney or liver transplant before the age of 10.

We provide reliable, accredited information, advice and personalised support. We raise awareness of the burden of PKD, both clinical and psychosocial. We fund research aimed at understanding more about PKD and the discovery of therapies that will improve quality and longevity of life.

We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About the role

The role will be joining the small, committed team at the PKD Charity and presents an exciting opportunity for someone to play a key role in helping make a significant difference to people affected by polycystic kidney disease. 

You will be responsible for developing and delivery the fundraising strategy and meeting income targets across various income streams including Community and Events, Corporate, Individual Giving, Legacies and Major Donor fundraising. 

We are looking for a committed, highly motivated and creative fundraiser who is confident and excited about working across all areas of fundraising and generating income for a small national charity. As the sole fundraiser at the charity, you will be comfortable working independently.

Responsibilities

Fundraising Strategy 

• Lead on the development and implementation of our fundraising strategy which will maximise income generation from a range of sources including Community and Events, Individual Giving, Legacies, Commemorative Giving, Corporate and Major Donor Fundraising. 
• Monitor and evaluate the success of all communications and fundraising activity and to use this learning to inform and shape the future of our activity in this area throughout the organisation. 

Community and Events Fundraising 

• Market and recruit for a programme of national sports and challenge events including the London Marathon and Great North Run. Supporting our participants to achieve their fundraising targets 
• Develop and deliver new and existing fundraising events and activities that will engage with the PKD Charity community. 
• Secure new income from community audiences through referrals and introductions from existing supporters and sourcing of new funders within the community, including businesses, social groups, clubs and societies, religious groups and schools. 
• Recruit, manage, and develop a network of volunteers to support fundraising activities in communities around the UK and help raise awareness of polycystic kidney disease and the charity. 
  

Individual Giving 

• Manage the ongoing development and implementation of a regular giving strategy, to maximise unrestricted income, recruit new regular givers and reduce attrition rates. 
• Work with the team to support the recently launched legacy fundraising and commemorative giving strategy, to maximise income. 
  

Corporate and Major Donor 

• Lead on the cultivation and stewardship of supporters, including the account management of partnerships with businesses.
• Work closely with the Chief Executive to develop relationships with major donors and support the development of a major donor programme. 
• Ensure that the organisational CRM database usage is optimised to facilitate major donor fundraising. 
• Work with other organisations to maximise joint fundraising opportunities. 
  

General Responsibilities 

• Develop and manage the fundraising budget, ensuring efficient allocation of resources 
• Create and maintain income pipelines aligned to income targets, prepare reports and contribute to monthly management information. 
• Oversee the development and maintenance of the organisation’s supporter CRM database, ensuring efficient and appropriate data capture and data analysis for the purposes of effective stewardship, fundraising and communications
• Record and acknowledge donations appropriately
• Assist with the organisation of PKD Charity support events when required.
• Lead on the creation and ordering of fundraising materials and resources 
• Ensure ethical, best practice and compliant fundraising activities; stay up to speed with best practice within fundraising and the charity sector; identify areas of compliance, new areas of opportunity and innovation within the sector 

The role will be focused on leading the organisation's fundraising team in order to achieve income generation targets to match the service delivery aspirations of the organisation.

This post holder will be a fundraising professional with integrity, passion, motivation and ingenuity. The postholder will be innovative and creative in their approach in an organisation that welcomes opportunities to do things a little differently.

The key focus of the post will be:

• Maintaining and expanding the current income generation of AWARE
• Developing our fundraising offer through diversifying our fundraising plans whilst focusing on those which are effective
• Supporting the strategic development of the organisation
• Responsibility for the development, delivery, monitoring and evaluation of the organisation's fundraising strategy

Closing date: 12 noon on Thursday 7th December 

Interview dates: Interviews will take place on 15th, 18th & 19th December

Please read the Job Information Pack thoroughly and then complete the Application Form for this role, ensuring you have included contact details, as well as any dates when you will not be available or might have difficulty with the recruitment timetable.

This is a truly exciting opportunity to make a real difference to victims of trauma across the national and international charity sector.  The role of Business Development and Fundraising Manager is an opportunity for a creative and partnership-focused individual to join a fast growing charity which is meeting a vital and increasing need for trauma treatment and understanding around the world.

This is a new role within the charity and will require a hands-on approach to driving the charity’s growth in all income generation and fundraising activities.  The post holder will initially focus on securing income from trusts and grants through strong written proposals and applications.  Relationship building and donor care is key, but the focus of the role is business development and maintaining a healthy balance of restricted and unrestricted income.   Some of this will be through commissioned training and services.  You will be joining a collaborative, open and honest working environment at an exciting time of growth within a visionary organisation.

This is an attractive role for someone who would like to work part time and manage their own working hours, due to other commitments.  TTI promotes flexible working and all employees work remotely, with occasional in person team meetings and donor meetings as required.

If you are self employed, this role can also be structured as a consultancy contract.

Trauma Treatment International is a registered charity in the UK. Our focus and expertise is in providing evidence-based psychological treatment and support to victims of collective violence around the world. Our aim is to treat victims directly as well as support organisations that work with victims, in order to mitigate the impact of trauma exposure on the workforce. 

Trauma Treatment International is committed to supporting you with your application. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more.  We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions, or any disability and require reasonable adjustment/s to any part of the process then please contact Quen Geuter, TTI CEO.
 

To apply for this position please submit a completed application form by 5pm Thursday 30 November 2023.

Community and Events Fundrasising Officer

We are looking for an enthusiastic individual with a can-do attitude to help us deliver our exciting Community and Events Fundraising programme. No previous fundraising experience is required, just an organised individual with a knack for building relationships, a passion for exceptional ‘customer service’ and a drive for uniting communities and raising money for charitable causes.

You’ll work within the charity’s passionate Fundraising and Engagement Team to raise funds to support children and families affected by the childhood cancer neuroblastoma and our vision, for a future where no child dies of neuroblastoma or suffers due to the treatment they receive.

This extremely rewarding role would suit anyone looking to take their first step in their fundraising, marketing or charity career. Don’t think your experience directly aligns? Don’t worry; we’re interested in transferable skills and attitude, so consider and show us how these apply to this role.

Summary of role responsibilities

• To help deliver the charity’s Community and Events Fundraising Programme, including special events, community fundraising, challenge events, individual giving, and fundraising appeals.
• To ensure excellent supporter and donor care and build long-term valued relationships to optimise income generation.

This is a fixed-term role offered on a one-year contract. We are looking for the successful candidate to ideally start in January 2024, but there is flexibility with this.

For more detailed information about the role, charity and team, take a look at the Recruitment Pack.

Recruitment timetable

We aim to follow the schedule outlined below:

Applications opens: 22 November 2023

Applications closes: 10 December 2023, 11:59pm

Shortlisting: 11 December 2023

Interviews: 15 December 2023 (in person in London)

If there are any adjustments that would help you engage with the recruitment process, please let us know.

​We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex or sexual orientation.

As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.

We are looking for an experienced Finance Manager who has a passion for justice and wants to make a difference in the world. Could you take a charity leadership role within a growing and developing UK team? You'll hold responsibility for ICC UK’s overall financial position and how it best supports the work in China and manage the use and appropriate investment of ICC UK funds to maximise returns.

31 days holiday (pro rata),    auto enrolment pension scheme, free parking on site, flexible working arrangements.

International China Concern (ICC) helps children with disabilities in China live full and meaningful lives in families and communities that treasure them.  Our vision is to see all children with disability living fulfilling lives in a welcoming society that accepts and respects them.

This post is subject to an occupational requirement under Schedule 9 of the Equality Act that the post holder be a practising Christian (see application pack for details).

Appointment subject to satisfactory references and proof of right to work in the UK.

Grants Officer – Full Time, Permanent – 35 hours per week – Remote - £26,500.00 per annum.

Benefits

· Training opportunities and career development.

· Comprehensive induction.

· Flexible working.

· Season Ticket Loan Scheme.

· Cycle to work scheme.

· Wellbeing hours.

· 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays.

· Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter.

· Death in Service Payment (2x annual salary)

· Critical Illness Insurance (subject to qualifying criteria)

About Forward:

The Forward Trust is a leading provider of drug and alcohol treatment services to offenders in the UK. Our mission is to help individuals break free from addiction and crime by offering effective treatment and recovery support in prisons and the community. We are dedicated to providing access to support that protects health and motivates individuals toward their own recovery journey.

Role Overview – Grants Officer:

In this dynamic role, your key responsibilities involve fostering growth and optimising revenue within our Fundraising Team. You will play a vital role in expanding income from trusts, foundations, and various grant-giving entities. As a crucial team member, your tasks include identifying, engaging, and approaching new grant-giving organisations. Additionally, you will focus on sustaining and enhancing relationships with current supporters, ensuring the acquisition of funds for our transformative and life-saving services in both prison and community settings throughout the UK.

Role Responsibilities –Grants Officer:

· Work with the Grants Manager to identify, research, engage and make approaches to potential supporters and maintain/strengthen relationships with existing supporters.

· Team up with colleagues from across the organisation to craft compelling grant proposals and progress reports with necessary levels of service-user involvement.

· Cooperate with the fundraising team’s Grants Manager, Events Manager and Development Lead to develop and submit corporate funding proposals and contribute to fundraising events as needed.

Requirements –Grants Officer:

· Thorough understanding of trusts, foundations, and other grant giving organisations. (Essential)

· Familiar with the principles of donor engagement, stewardship, and cultivation. (Essential)

· Knowledge of databases related to fundraising is essential. (experience of specifically using Salesforce is desirable)

· Strong interpersonal communication skills (verbal and written) that can convey complex issues in an understandable and compelling manner. (Essential)

· Financial acumen with the ability to comprehend budgets for potentially complicated projects and services. (Essential)

· Effective organisational and planning skills, including the ability to prioritise and manage your own workload. (Essential)

· Exceptional attention to detail. (Essential)

· Good knowledge and understanding of Microsoft Office packages. (Essential)

· Experience of prospecting and drafting funding proposals for trusts, foundations, institutional donors and/or corporates. (Desirable)

· Background in working in a complex organisation. (Desirable)

The Forward Trust is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. We are committed to creating a diverse and inclusive workplace where all employees can thrive.

Glaucoma UK is the charity for people with glaucoma. Our vision is to end preventable glaucoma sight loss. We want everyone with glaucoma to be able to live well with the condition.

It couldn’t be a more exciting time to join our team. We have just developed a new Theory of Change and we are now embarking on a period of growth. With an estimated 700,000 people in the UK living with glaucoma – but only half of them 
knowing it – we want, and need, to do more. We want to fund more research, raise more awareness and help more people. And that is where you can make a real difference.

There is no cure for glaucoma. Sight loss from the disease cannot be reversed. Eye drop treatments can be painful and awkward and can cause more distress than the disease itself. There are many different treatment options and making decisions can be confusing and difficult. By providing a range of accessible and effective support services, we want to play our part in helping people to live and stay well with glaucoma. 

As Training and Engagement Officer (Southern England), you’ll join our team of three other Training and Engagement Officers covering Northern England, Scotland/Wales and Northern Ireland. Across your region, you will be responsible for delivering our new, aspirational strategy by: 

• Hearing and being the voice of people with glaucoma across your region;
• Providing support for people with glaucoma, potentially including support groups, conferences or working with local organisations to enable them to provide support;
• Raising awareness of glaucoma, particularly amongst high risk groups;
• Training and collaborating with professionals who work with people with glaucoma.

Your high quality delivery of these services is central to our success is key in this role. You will work closely with colleagues in the wider Support Services team, including the helpline, professional engagement and health information. You will also be involved with the Communications team, especially during public awareness raising campaign weeks. 

You will deliver Glaucoma UK's outreach, training and engagement strategy in the South of England, including raising awareness among the general public, providing services for people affected by glaucoma and delivering training to health care professionals.

Position: Training and Engagement Officer (Southern England)
Responsible to:  Development Manager
Location: Home-based, with regular travel across service area & occasional trips to the charity’s Head Office in Ashford, 
Kent
Hours: Full-time, 35 hours per week - core hours of 10am–4pm
Salary: £30,210 per annum

Annual leave and benefits

• 25 days holiday per annum, plus Bank Holidays
• Benenden Healthcare cover
• 24/7 Employee Assistance Programme
• Up to 5% contributory pension
• Enhanced maternity & paternity pay 
• Funded support for learning and development

How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV, covering letter, and answer a screening question. 

Interviews will take place on Thursday 14 December 2023 or the morning of Friday 15 December 2023 remotely via Microsoft Teams and interested candidates are urged to keep these times free. We will be in touch with shortlisted applicants by 6.00pm on Monday 11 December 2023

Closing date: 11.30pm Sunday 10 December 2023

What you'll be working on:

• Providing community support to individuals living with glaucoma, including establishing support groups, attending eye clinics, hosting patient conferences, encouraging the use of our information booklets and giving talks about glaucoma and Glaucoma UK.
• Delivering training to eye care professionals covering the nature of glaucoma, difficulty with eye drop adherence, eye drop dispensing aids and other treatments.
• Working with the Development Manager to deliver a programme of digital support, including arranging and hosting webinars, virtual support groups and other methods of online group engagement.
• Gathering regional insights about under-represented communities that are at higher risk of developing glaucoma-related sight loss.
• Working to raise awareness of glaucoma and Glaucoma UK among higher risk communities, and encourage regular eye tests, adherence to treatment and uptake of our services.
• Assisting the Development Manager in developing and maintaining partnerships with appropriate regional health agencies and other sight sector organisations.
• Acting as a point of contact for local organisations who are working to support people living with glaucoma.
• Providing feedback and insights to improve the effectiveness of existing services across the charity and contribute to the development of new initiatives as appropriate.
• Using Glaucoma UK’s communication systems and social media to promote regional events to maximise take-up and participation, particularly among high-risk groups.
• Writing articles as required about the charity’s outreach work for Glaucoma UK’s newsletters, social media and other relevant publications.
• Working with the Fundraising and Membership Team to ensure that outreach activity supports fundraising and membership recruitment where appropriate.
• Ensuring outreach services encourage patient involvement in research projects where appropriate.
• Liaising with volunteers as required to support the delivery of outreach services.

This job is for you if you have.....

• the ability to develop and manage a variety of relationships with different stakeholders
• excellent networking and relationship building skills to work well collaboratively
• strong written and verbal communication skills, able to engage and influence a range of audiences
• good facilitation skills and confidence in presenting to a range of audiences, including patients and professionals, digitally and face-to-face
• problem solving ability to identify the needs of different stakeholders and provide relevant support and advice
• empathy to understand the challenges and experience of people living with glaucoma and the eye health professionals working to support them
• confidence in using Microsoft Office and operating in a digital environment, including use of social media to raise awareness locally
• enthusiasm, and are pro-active, organised, able to take initiative and work autonomously and as part of a collaborative, supportive team.
• good numeracy skills, able to collect and collate data, and apply learnings to future work.
• flexibility to travel across the area of service with occasional out of office hours and overnight stay

We’re really proud of the impact we’ve already had on behalf of people affected by blood cancer, and our fundraising strategy seeks to grow our income to help us achieving our mission of beating blood cancer within a generation. The Regional Relationship Team plays a pivotal role in this income growth and the Lead Regional Relationship Manager will be responsible for significantly growing income across their region.

You will be responsible for maintaining relationships with our current network of regional fundraising volunteers as well growing our volunteer and community group network alongside the line management of a Regional Relationship Manager who will be responsible for their own region.

This is a homebased role and you will be expected to travel across your region, therefore you must be able to drive and have access to a vehicle insured for business use.