Communications jobs

We are looking for someone with great communication and project development skills to join us as a LiveLife Project Coordinator. Joining a busy and highly effective team, this role will help deliver two major programmes of work for Lingen Davies. With a primary focus on cancer awareness raising to address health inequalities (early diagnosis, cancer screening and prevention), we use a range of activities and settings to effectively engage with the public and target communities. This work is focussed in the following areas:

• Cancer Champions Project (focus on Telford). Working in partnership colleagues, along with NHS Shropshire Telford &Wrekin, and Qube, to deliver and maintain the Telford component of the project.
• LiveLife community cancer awareness programme. Our Lingen Davies community health promotion initiative, bringing cancer awareness to communities across the region.

Opportunities and demand for our projects are growing, and we’re looking for a capable, enthusiastic and self-motivated person, who is passionate about improving health outcomes across our community. If this sounds like you, we would love to hear from you.

Please note, this role involves significant travel across our region. Therefore, a full UK driving licence and access to a vehicle is essential.

Charity People is delighted to be partnering with Into Film to recruit for their next Marketing Officer.

Into Film is the UK's leading charity for film in education and the community, providing screen industry careers information and advice, supporting young filmmakers, and bringing the power of moving image storytelling into classroom teaching.

Marketing Officer

Contract: Permanent position
Salary: £28,400 per annum
Location: Hybrid role with minimum one day per week based at the charity office in either London, Cardiff, Belfast, Edinburgh and Salford
Hours: Full-time, 35 hours per week
Closing date for applications: 9am on Friday 10th April
Interviews: Interviews will be held remotely on Wednesday 22nd and Friday 24th of April

Core responsibilities within your role will be to:

• Into Film email communications - management and scheduling of all email communications to Into Film database and external audiences, management of email communication's calendar, management of Email Service Provider (Salesforce Marketing Cloud), maintaining integrity of email contact list, and writing copy, building, segmenting and sending emails.
• Support the Marketing Manager with planning, copywriting and coordination of the marketing of Into Film campaigns across paid, organic and earned media.
• Take the lead on delivery and evaluation of specific marketing campaigns.
• CRM reporting, including setting up dashboards, creating effective reports and working closely with Product & Technology team to ensure CRM is being used to its full potential.
• Ongoing analysis of email reporting and performance to inform future marketing and communications strategies and plans.
• Ensure all emails are on brand; both look and feel and tone of voice.
• Ensure all email campaigns adhere to GDPR consent and data capture regulations.
• Work with colleagues in national teams (England, Scotland, Wales and Northern Ireland), and other departments to plan and execute regional email campaigns.
• Work with the Marketing Manager to implement, monitor and develop automated e-communications journeys to enhance both marketing and customer service experiences for the organisation's audiences.
• Manage any printed marketing materials such as leaflets, pull up banners, booklets to ensure they are on brand and produced in an environmentally friendly way.

If you're passionate about inspiring and supporting young people to learn, and to realise their creative, cultural and career aspirations through film and the moving image, we'd love to hear from you.

Key experience and skills we're looking for is as follows:

• Experience of managing email campaigns for a variety of audiences, including drafting content, Email Service Provider (ESP) management, A/B testing and performance analysis.
• A good understanding of email data (open rate, click through rate, click through open rate etc.) and how to analyse it in order to inform on-going activity.
• Experience of using a range of analytics tools to help monitor, optimise and evaluate campaign performance including Google Analytics, CRMs and ESPs.
• Experience of using Customer Relationship Management systems to segment audiences, create campaigns, target audiences and report on activity.
• Experience of working on marketing and communications campaigns across owned, paid and earned channels.
• Management of campaigns and implementing tracking, undertaking evaluation based on performance of KPIs.
• Experience of copywriting and producing content for a range of channels and audiences.

We're particularly interested to receive applications from candidates who have the below, although this is not essential:

• A good understanding of the education market and how teachers can use film (and the arts more broadly) to meet their teaching and learning objectives.
• A love and knowledge of film.

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. Alice can be reached by using the Apply button.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Fundraising Officer

Stomping Grounds North East
�� North East England (hybrid/remote arrangements considered)
�� Full-time | Permanent
�� £28,000 per annum

�� Help us connect children and communities with nature

Are you a skilled fundraiser who wants to make a real difference? Join Stomping Grounds North East and help expand access to life-changing outdoor experiences for children, young people and families.

About Us

Stomping Grounds North East is a charity dedicated to connecting children, young people, families and communities with nature through forest school and outdoor learning activities across Northumberland, Durham, Gateshead and Newcastle.

We believe that access to the outdoors and its benefits should be a right, not a privilege, and we actively work to remove barriers for under-served groups.

Our Values

Equality, Diversity & Inclusion

We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those who are under-represented in the outdoor and environmental sector.

We recognise that diverse perspectives strengthen our work and are dedicated to creating a welcoming, supportive and inclusive environment for all staff, participants and partners.

Safeguarding & Safer Recruitment

Stomping Grounds North East works closely with children, young people and families and is committed to safeguarding and promoting their welfare.

We embed safeguarding across all areas of our work and expect all staff to share this commitment. This role is subject to safer recruitment processes, including satisfactory references and an enhanced DBS check.

About the Role

We are seeking a proactive and skilled Fundraising Officer to lead and grow our income generation activities. You will play a key role in securing funding, building strong relationships, and communicating the impact of our work.

This is an exciting opportunity to shape and develop fundraising activity within a growing organisation and directly contribute to expanding our reach and impact.

Key Responsibilities

Fundraising & Applications

• Develop and submit high-quality funding applications to trusts, foundations and statutory funders
• Build and manage a strong funding pipeline
• Work with senior leadership to shape fundraising strategy

Donor Management

• Manage individual giving, including one-off and regular donations
• Build long-term relationships with donors
• Maintain accurate records and ensure GDPR compliance

Corporate Partnerships

• Develop relationships with corporate partners and local businesses
• Create tailored sponsorship proposals
• Deliver partner engagement and reporting

Monitoring, Evaluation & Impact

• Support impact measurement across programmes
• Collect and analyse qualitative and quantitative data
• Produce clear reports for funders and stakeholders
• Monitor income against targets and report on performance

Storytelling & Communications

• Capture compelling stories and case studies
• Support fundraising through content across digital platforms
• Ensure ethical and sensitive representation of participants

Compliance & Reporting

• Submit funder reports in line with agreements
• Maintain strong record-keeping and stewardship practices

About You

Essential

• Experience in fundraising, bid writing or grant management
• Excellent written and verbal communication skills
• Strong organisational and project management skills
• Ability to manage multiple priorities and deadlines
• Experience of monitoring, evaluation and impact reporting

Desirable

• Experience in the charity, education or outdoor learning sector
• Experience in corporate or community fundraising
• Experience in ethical storytelling

What We Offer

• A meaningful role in a values-driven organisation
• Flexible working arrangements
• A supportive and collaborative team
• Opportunities for professional development
• The chance to make a tangible difference

How to Apply

Please note that CVs will not be accepted.

To apply, please visit the Stomping Grounds North East website and go to the ‘Join our team’ page.

We are currently looking for a Membership Marketing Manager to join our Audience Insights team on a full time contract.

The Membership Marketing Manager is part of the Audience Insights & Engagement team within the larger Audiences Division.

This is a pivotal role for a commercially astute, data-driven marketer who is passionate about audience loyalty. You are adept at translating complex data (from CRM, GA4, etc.) into compelling communication strategies that maximise retention, drive recruitment, and deliver significant financial growth for the Southbank Centre. Your compelling communication skills and leadership will ensure effective briefing and collaboration across all internal and external teams. You will be instrumental in achieving our ambitious membership growth target.

Please download the attached Job Description for a full overview of this role's responsibilities. If you are viewing on a job board, please navigate to our webpage to find the original advert.

The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.

The deadline for applications is 23:59 on the closing date for the job posting.

Please note, applications sent via Email or 3rd party agencies will not be considered.

Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.

We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues.

Co-Head of Development (Job-Share) 

Part-time | Permanent | Hybrid Working

Salary: £49,774 FTE (pro rata)

Help grow local philanthropy across Kent and Medway 

Kent Community Foundation believes in a Kent and Medway where every community has the opportunity to thrive. 

For 25 years we have connected generous people with grassroots organisations creating change in their communities. By working with individuals, families, businesses and professional advisers, we help ensure funding reaches the local charities and community groups that need it most. 

As we celebrate our 25th anniversary and look ahead to the future, we are seeking a Co-Head of Development to help grow philanthropy across the county. 

Working in partnership with an existing Co-Head of Development, this role will focus particularly on developing new philanthropic relationships and opportunities - building partnerships with professional advisers, corporates and prospective donors to support communities across Kent and Medway. 

This is an exciting opportunity for someone who is highly skilled at building trusted relationships, developing partnerships and connecting people with issues that matter. This role would particularly suit someone who enjoys developing new partnerships and opportunities rather than managing established fundraising programmes. 

About Kent Community Foundation 

Kent Community Foundation is a grant-making charitable foundation dedicated to funding and strengthening communities across Kent and Medway. 

We partner with individuals, families, businesses, trusts and foundations to fund grassroots organisations creating positive change across the county. 

Since our founding in 2001 we have distributed more than £60 million to thousands of charities and community groups, supporting projects that tackle local challenges and help communities thrive. 

Our work is guided by three core values: 

Community first 
Listening to and supporting grassroots organisations who know their communities best. 

Partnership 
Working collaboratively with donors, charities and partners to create lasting change. 

Purposeful giving 
Ensuring funding reaches where it is needed most and creates meaningful impact. 

Together, we are helping communities across Kent and Medway thrive now and in the future. 

The Role:

This is a strategic and outward-facing leadership role focused on growing philanthropic income. 

Working closely with the Chief Executive and your Co-Head of Development, you will help drive our fundraising strategy and develop a strong pipeline of new funding opportunities, with a particular focus on professional adviser engagement. 

You will also play a key role in developing our approach to legacy giving, helping to build long-term relationships and position Kent Community Foundation as a trusted partner for planned giving. 

Key responsibilities include: 

• Identifying and developing new philanthropic opportunities across Kent and Medway 
• Building relationships with professional advisers, including solicitors, accountants and wealth managers 
• Developing and stewarding relationships with professional advisors involved in estate planning, to strengthen the pipeline of potential legacy pledgers and legacy income 
• Developing corporate partnerships with businesses 
• Growing and managing a pipeline of prospective donors and fundholders 
• Representing Kent Community Foundation across networks, events and professional forums 
• Developing proposals and conversations that lead to new charitable funds, legacy pledges, and long-term partnerships 
• Contributing to the strategic leadership of the Foundation’s development work 

We are looking for someone who enjoys connecting people with purpose and who is motivated by the opportunity to grow philanthropy locally. 

You might currently work in philanthropy, partnership development, professional adviser engagement, or business development. 

We would also welcome applications from candidates working in professional services, financial services or other relationship-led roles who are interested in applying their skills to growing local philanthropy. We are looking for someone who is:

• A confident relationship builder and natural networker 
• Strategic and proactive in developing opportunities
• Comfortable engaging with senior stakeholders and philanthropists 
• Motivated by supporting communities across Kent and Medway 

Why Join Us? 

• Be part of an organisation making a real difference across Kent and Medway 
• Work with generous donors and partners to support local communities 
• Join a friendly and collaborative team 
• Flexible and hybrid working arrangements 
• Help shape the future of philanthropy in Kent 

Location 

Our office is based in Smeeth near Ashford, with hybrid working available. The role will involve meetings and events across Kent and Medway. 

Closing date: Midnight 15th April 2026

Interviews: 30th April 2026

Contract: Maternity cover fixed term and fulltime

We are seeking an experienced professional to lead our marketing activity across a wide range of campaigns and projects.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

Leading a small marketing team and reporting to the Head of Engagement and Marketing, you will be key to ensuring our marketing activities are impactful, relevant and drive action. You will shape our marketing calendar and work with colleagues from across the organisation to deliver sector-leading marketing communications and public awareness campaigns.

You will have a strong marketing background with experience of managing complex marketing/communications projects. You will also be well organised with excellent project management skills, an excellent communicator and a positive team player. 

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

The Abbey Centre is entering an exciting new chapter – and we’re looking for a Fundraising Manager who wants to help define it.

This is not a steady-state fundraising role. It’s an opportunity to lead income generation at a pivotal moment in our development and to shape how we fund our work in the years ahead.

We are a vibrant community charity based in south Westminster, working alongside local people to tackle inequality, reduce isolation and create opportunity. As we look ahead to the next phase of our growth, we want to strengthen, diversify and future-proof our income – and that’s where you come in.

The Role

As our Fundraising Manager, you will be both strategic and hands-on, leading income growth while helping us nurture and evolve our overall approach to fundraising.

You will:

• Develop and deliver an ambitious and adaptable fundraising strategy
• Build and shape a sustainable pipeline of income opportunities
• Strengthen existing funding relationships while developing new ones
• Grow unrestricted income and improve long-term financial resilience
• Work closely with the CEO and senior colleagues to align income with organisational priorities
• You’ll have real scope to influence direction, test new ideas, and identify where our systems, capacity and funding streams need to evolve.

What We’re Looking For

We’re looking for someone who is motivated by building and developing, not simply maintaining. You might already be operating at manager level, or you may be a high-performing fundraiser ready to step up. What matters most is that you can demonstrate results, ambition and strategic thinking.

You will bring:

• A track record of securing income (from trusts, statutory, corporate or individual sources)
• Strong bid-writing and proposal development skills
• Experience managing funder relationships and delivering impactful reporting
• Financial awareness
• Confidence to work both independently and collaboratively
• A proactive, solution-focused mindset

We value impact and potential as much as length of service. If you are hungry to grow something meaningful and excited by the opportunity to shape an evolving role, we would love to hear from you.

Staff benefits for working at The Abbey Centre:

• Subsidised lunch
• Interest-free season ticket loan/ bicycle loan scheme
• 23 days annual leave (plus public & statutory holidays) and 3 days off inbetween Christmas and New Year
• Contributions of 6% of salary into stakeholder pension scheme, when matched by 3% personal contributions.

Deadline to apply: 9am on Monday 20th April

Interviews: 30th April at the Abbey Centre, with the possibility of a second round of interviews on the 8th May at the Abbey Centre.

Polka Theatre in Wimbledon seeks a Development & Events Manager to join our successful and welcoming team.

This is the role for you, if you:

· Would like to work for a pioneering national theatre for children.

· Enjoy planning and delivering fundraising events, which leverage immediate and ongoing support for the charity.

· Want to help a charity inspire supporters and build quality relationships with them, by telling the story of our impact.

· Are creative, personable, dynamic and great at communicating.

Polka is seeking a Development and Events Manager to coordinate Polka’s regular giving programmes, manage an established programme of events and oversee a committed portfolio of corporate supporters. As a key member of the Development Team, this is an exciting and rewarding opportunity to help shape Polka's future as a leading children's theatre. 

The Development and Events Manager will help donors feel inspired, appreciated, and compelled to support Polka. You will do this through high-quality communications and events for Polka’s donors, potential donors and corporate partners. The postholder will devise and coordinate a varied annual programme of stewardship and cultivation events and take a proactive role in attracting new supporters.

This is a permanent, full-time role. More details are in the recruitment pack on our website.

This role will suit candidates with fundraising experience, particularly with individual giving and events. We also welcome applications from people with transferable skills who can draw on their experience in other sectors. 

The role is primarily on site at Polka Theatre in Wimbledon, with up to 2 days working from home per week.

Polka's commitment as an equal opportunities employer means we are keen to encourage applications from people from the Global Majority, people across the gender spectrum and people who self-identify as disabled, who are underrepresented in our sector.

Polka is funded by Arts Council England, London, registered charity number 256979.

There when it matters

About the role:

This role supports the delivery of stories and campaigns that achieve media coverage nationally and in regional media that fall outside of our hospice catchment areas.

You will lead on PR support for some key areas of the charity, including retail and volunteering.
You’ll also gain exposure to all the teams that the press office supports, which includes writing press assets for fundraising, healthcare, bereavement and influencing/campaigning stories.
You will ensure enquiries from the media are actioned efficiently (including when on-call) and be skilled at spotting media opportunities based on the news agenda, as well as pitching Sue Ryder stories to the media and liaising with journalists.
In this role you will be required to lead on some PR activities/projects with minimal supervision and support the PR officer with their projects, as required

About you:

• Have good attention to detail
• Be excited to learn about Sue Ryder and how we engage with the media
• Be curious about the care and support we offer
• Have a good understanding of the media and how it works

Essential Criteria
• Have previous experience of media monitoring and evaluation platforms
• Be able to write stories for the media in different formats (press release, comments, op-eds) to a good standard
• Be able to communicate clearly (written and verbal) with colleagues, journalists and other members of the media
• Have a basic understanding of crisis and reputation management PR

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Closing date: 20th April 2026
Interviews: CV’s reviewed as received

We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online at shop
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

For more information on our Equity, Diversity and Inclusion work, please visit our website.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process.

If you want more than just a job, we want you.
Join the team and be there when it matters.

For 35 years, we’ve created opportunities for people facing the toughest circumstances to earn an income and take control of their lives. Through selling the Big Issue magazine, more than 109,000 vendors have earned over £158 million since 1991. Today, Big Issue Group has grown into a family of social businesses tackling poverty in different ways. Alongside the magazine and bigissue website; Big Issue Invest backs charities and social enterprises that are working to end poverty and inequality across the UK. Big Issue Recruit works with employers to connect overlooked talent with real job opportunities and build stronger, more inclusive workforces. Big Issue Impact supports other organisations to strengthen their social impact.

Together, Big Issue Group work towards one mission: to dismantle poverty through social business solutions.

As our new Group Marketing Content Producer, you’ll work across Big Issue Media, Campaigns, Big Issue Recruit, and Big Issue Invest to tell powerful stories, promote the products and mission, and deepen engagement with audiences across all channels. Reporting into the Group Head of Brand and Campaigns, this role is an ideal opportunity for someone fresh out of university or early in their marketing career, with a keen interest in social media, photography, videography, storytelling and social impact. With plenty of scope for growth, you’ll gain exposure to all areas of the organisation and our marketing team (Consumer Revenue, Brand Campaigns and PR, Policy and Public Affairs) and play a key part in producing compelling content to support our B2B and B2C lead, revenue, and impact goals.

Salary and Benefits offered:

• Salary up to £31,000 per annum depending on experience
• Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
• Company Sick Pay from Day 1
• Enhanced contribution to our workplace salary exchange pension
• Cycle to Work and Nursery Fee Schemes
• Family friendly leave with enhanced pay
• Training and development opportunities including an open learning library and management training schemes
• Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
• Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment

Workplace details

Hybrid role, ideally with two day office time at our Head Office in Finsbury Park in London.

The Talent Set are delighted to partner with a fantastic charity to recruit for an Interim Fundraising Officer (IG and Campaigns) role. This contract opportunity offers a chance to contribute to impactful fundraising initiatives, supporting the organisation’s strategic aims through innovative campaigns and income generation.

Key Responsibilities

• Develop, plan, and execute income generation campaigns, including individual giving (IG) initiatives and other fundraising activities.
• Build and maintain strong relationships with donors, stakeholders, and partner organisations to cultivate ongoing support.
• Monitor campaign progress and analyse data to optimise performance and maximise donor engagement.
• Ensure compliance with best practices, donor confidentiality, and organisational policies.
• Contribute to the creation of compelling fundraising materials and communications.
• Provide regular updates and reports on campaign outcomes, income targets, and donor engagement metrics.

Person Specification

• Proven experience in fundraising or campaign management within a charity or non-profit environment.
• Strong written and verbal communication skills with the ability to craft engaging storytelling and compelling appeals.
• Excellent organisational skills and the ability to manage multiple projects simultaneously.
• Capable of working independently and collaboratively in a fast-paced setting.
• Proficiency in data analysis and using CRM or fundraising software to track progress.
• A proactive approach with strong attention to detail and an understanding of ethical fundraising standards.

What’s on Offer
Salary: £35,000 pro rata

6-month contract

Hybrid working- 2 days a week in office, central London

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

The Tenovus Macmillan Welfare Benefits Caseworker Role

We’re excited to lead a pan-Wales Financial Health and Wellbeing Service funded through our Macmillan partnership to directly help people with a cancer diagnosis.

We're recruiting experienced Welfare Benefits Caseworkers across areas in Wales in the Hywel Dda & Cwm Taf University Health Boards for a 3 year Fixed Term contract.

With your expert and specialist knowledge and experience in the Welfare Benefits advice area you’ll be able to apply this within the cancer community at a crucial time for these individuals to meet their needs.

You'll need to be available to attend an Assessment Centre in Cardiff week commencing 20th April for a 1st June start date

The Tenovus Macmillan Welfare Benefits Caseworker Role Details

Covering the Hywel Dda or the Cwm Taf University Health Board this is an important and meaningful advice role in the cancer community for an experienced Welfare Benefits Caseworker. Managing a fully triaged caseload of welfare benefits clients across your specific area when it comes to cancer you’ll put your existing expert welfare benefits knowledge to good use, so your clients receive their full benefits and entitlements.

Your work is mainly done over the phone but may also be in person or digitally where you’ll be delivering a casework management and advice service for people with a cancer diagnosis and providing all the necessary support.

You’ll receive your referrals through your colleagues delivering the first contact element of the service. These referrals will contain full details of the advice needs ready for you to action the next steps. You’d also be required to independently build professional partner working relationships to support your role across the University Health Board as we grow the service.

What’s key is our service user experience is slick, professional and personable whether that’s with partners or services users.  You’ll be supporting and advising your own caseload of clients with a chronic cancer condition or a life-limiting cancer prognosis so knowledge of working with people with disabilities, people too ill to work or in a distressing situation is something you can comfortably manage in a targeted environment. 

It’s a rewarding welfare benefits job working with people with a cancer diagnosis. It’s one where you’ll make an immediate difference through your practical and sound advice, existing customer service skills and knowledge and experience in the welfare benefits area.

Whilst we offer flexible home working options, we require your ability to commute across your specific University Health Board (Hywel Dda or Cwm Taf) and to our Cardiff Head Office when necessary with Head Office working welcomed. For example, you’ll need to be flexible to commute to Cardiff with a higher concentration of days during your induction and probation period for training and team interaction on at least a monthly basis or across your University Health Board for partnership working.

The Tenovus Macmillan Welfare Benefits Caseworker Fit

We’re looking for a relationship builder and a team player who is an expert in this type of benefits advice field. You can comfortably manage a busy caseload, glean key information and tailor your communication style in a common sense and logical approach. You’re a detailed and analytical thinker who handles sensitive conversations and emotions well and with resilience.

It’s not just in doing the nuts and bolts of the job but how you go about it that matters just as much.

Making a difference for people affected by cancer is at the heart of what we do. Our values are our guiding principles in how we go about doing that in the way we think, go about work and interact with people and across teams.

Solution solving with a collaborative and open mind, being inclusive and super supportive and team focused means you’ll fit in well. You work in a way that can adapt to dealing with curve balls and know when to ask for help all whilst keeping on top of the day to day to keep focus on what’s important to achieve our shared goals

If you’re an adaptable and motivated person who’s proud to deliver quality work, has a people focused attitude and is excited to be part of our work we’d love to hear from you.

The Tenovus Macmillan Welfare Benefits Caseworker Skills

If you're seasoned in this area we’d love to see your application demonstrating how your skills or experience match the job role essentials and understand your motivation behind your application and what you’d bring to the team.

To be great in this role you’re skilled with:

• The expert Welfare Benefits advice knowledge & customer service capabilities -you confidently know and can explain your stuff and help others well taking on feedback
• Producing well managed and quality work on time – you’re careful and double check your work, manage your own time independently and are results focused to get a job done well within a deadline
• A flexible approach to working – your attitude’s good when there’s pressure to deliver and you adapt to the flow of work recognising where you need to change your focus
• Being collaborative, team and people focused – you know how to deliver great customer service. You work well with your colleagues to help them, listen to others’ ideas and put forward your own ones and demonstrate how you treat customers, so they feel valued
• Solution solving – you’ve a positive and resilient attitude looking for the best options in any situation or challenge things appropriately when coming up with a new idea or have a suggestion

At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.

With our commitment to safeguarding the successful candidate’s role is eligible for an enhanced DBS check (Adults)

Applying is easy, just click the ‘Apply Now’ button at the top of the page and follow the online process. If you’d like any help with your application or to discuss any adjustments you may need please contact our People Team.

Please Note: We do not accept applications from external sites or CVs via email. Please apply through the application form on our website or via the link below.

We’re a student-focused organisation committed to creating a more inclusive and supportive university experience. With the ongoing cost-of-living crisis affecting students across the UK, access to basic essentials has never been more important. Our growing basic needs service provides support with food, toiletries, clothing, financial wellbeing, and life skills – and we’re looking for an experienced and motivated Head of Basic Needs and Partnerships to lead it.

As Head of Basic Needs and Partnerships, you’ll take strategic and operational ownership of a vital service that supports hundreds of students every week. Reporting to the Associate Director of Student Engagement, this Head of Basic Needs and Partnerships role combines leadership, partnership development, and innovation. You’ll also manage two key roles – the Basic Needs Project Coordinator and Senior Financial Wellbeing Coordinator – ensuring the team is supported, focused, and empowered to deliver high-quality services.

This Head of Basic Needs and Partnerships position is central to growing the service into a sustainable, community-powered hub. You’ll build strong relationships with external partners and donors, expand financial wellbeing and preventative programmes, and help shape initiatives like budgeting workshops, cooking sessions, and life-skills training that support students before they reach crisis point.

Key Responsibilities:

- Lead the strategic development and delivery of the basic needs service

- Line manage and support the Basic Needs Project Coordinator and Senior Financial Wellbeing Coordinator

- Build and maintain partnerships with community organisations, funders, and stakeholders

- Expand financial wellbeing and preventative support programmes

- Use data and insight to evaluate impact and improve service delivery

- Ensure services are inclusive, accessible, and aligned with student needs

- Support financial planning and long-term sustainability

Essential Criteria:

- Experience in a leadership or management role, ideally within student services, wellbeing, or community support

- Strong partnership-building and stakeholder engagement skills

- Excellent organisational and strategic planning abilities

- Experience managing staff and supporting team development

- Confidence using data to inform decisions and demonstrate impact

- A genuine passion for supporting students and tackling inequality

What we offer:

- Hybrid working options (where possible)

- A supportive and inclusive working environment

- Opportunities for professional development and progression

- The chance to make a meaningful, lasting impact on student lives

If you’re a collaborative and forward-thinking leader who enjoys leading people, building partnerships, and creating practical solutions, we’d love to hear from you.

Please read the full role profile before applying, as well as our guide to recruitment.

Details:

Salary: £36,301 – £40,560 per annum per year

Contract: Permanent, Full-time

Hours: 35 hours per week (with flexible working)

Eligibility: Open to applicants with relevant skills and experience who are eligible to work in the UK

Recruitment Timeline

Applications opened: 23/03/2026

Applications close: 12/04/2026 23:59 pm

Interviews: 23/04/2026

Role Commencing: 01/06/2026

We may close applications early if we receive a high volume of applications. We recommend that you apply as soon as possible to avoid disappointment. Once the vacancy has closed, we’re unable to accept late applications to ensure a fair process for all candidates.

We are recruiting for a Community and Events Assistant to join our team in London; the scope on this job involves….

Job Title: Community and Events Assistant

Location: Hybrid with a requirement to occasionally work at our Head Office (Vauxhall)
Salary: £27,926 per annum
Contract type: Full-time, Permanent

Hours: 37.5

Are you a positive, kind, and empathetic individual with strong organisational and time management skills? Do you enjoy connecting with people from all walks of life and want to develop your career in fundraising?

At Refuge, we’re looking for a passionate and proactive Community and Events Assistant to support the delivery of our ambitious plans to expand our Community and Events programmes. This is a fantastic opportunity to gain hands-on experience in fundraising, supporter engagement, and event coordination within a supportive and passionate team.

In this role, you will:

• Be the first point of contact for many of our incredible fundraisers, offering outstanding supporter care and guidance.
• Provide administrative support to the Community and Events team.
• Help to ensure our fundraisers feel valued, informed, and inspired throughout their journey with Refuge.

We’re seeking someone who:

• Is enthusiastic about learning and developing a career in fundraising.
• Communicates clearly and compassionately.
• Believes in equality, diversity, and inclusion.
• Is committed to making a positive difference in the lives of the women and their children we support.

Join us and be part of a team that’s changing lives every day.

Closing date: 9.00 on 7 April 2026

Interview date: 15, 16 & 17 April 2026

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.