Communications jobs in blackrock, county dublin

About The Role
Are you a direct marketer looking for and opportunity to broaden your experience into new channels and products? 
Would you like to be part of a large and friendly team who are all passionate about the special and selfless gifts we receive through Wills?
 
Yes? We have a fantastic 9 month Fixed Term Contract with opportunities for internal collaboration and personal development!

We are excited to be able to offer an amazing vacancy for a Legacy Marketing Executive. This varied and diverse role will support us to deliver our ambitious marketing strategy, bringing in a third of the charity’s income through gifts in Wills to help give help and hope to people living with dementia for years to come. the successful individual will have opportunity to work across marketing channels both online and offline, as well as strategic projects across the wider fundraising team!

About you

- Data driven and detail oriented
- Experienced in direct marketing through paid channels (direct mail, paid social, press adverts among others)
- Experienced in all aspects of day-to-day campaign management (creative development, data segmentation, supplier management, results analysis)
- Have a creative flare and passion for delivering the best possible supporter experience
- A confident communicator and able to work with multiple stakeholders across the organisation and externally

What you’ll focus on: 

- Rolling out our new legacy proposition: Help shape the future of our programme and bring our new messaging to life
- Exploring emerging digital channels: Lead on some of our newest digital channels including LinkedIn
- Leading our podcast campaign: Develop engaging “host-read” podcast ads that connect emotionally with listeners
- Reporting on our annual status check campaign: Finalising our direct mail and email campaigns with our agency partner
- Creating our biggest press inserts campaign ever: Collaborate with Open to develop standout creative for major newspapers and magazines

 About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging  

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process 

We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you  

At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

Harris Hill is delighted to be working in partnership with UNICEF UK in their search for an experienced and proactive Applications Specialist. This is a permanent, full-time position with a flexible hybrid working arrangement, requiring just one day per week at UNICEF UK's Stratford office.

Please note that to be considered for this exciting role, candidates must demonstrate proficiency in Microsoft InTune. 

UNICEF UK works to ensure children everywhere are safe, healthy, and able to realise their rights. Guided by the UN Convention on the Rights of the Child and the Sustainable Development Goals, UNICEF UK leads campaigns and programmes in support of children in danger worldwide. The organisation also fosters an inclusive, values-driven workplace where everyone is empowered to make a meaningful difference.

This is an excellent opportunity to join a collaborative and forward-thinking ICT team, which supports a modern, cloud-based technology environment including platforms such as Microsoft 365, SharePoint, Salesforce, Unit4, Snowflake Datacloud and Asana.

The Applications Specialist will play a pivotal role in supporting and maintaining UNICEF UK’s core business applications. You will be responsible for coordinating software deployment, managing patching cycles, ensuring license compliance, and overseeing UNICEF UK-wide systems, including those outside of the ICT function. This hands-on role will suit someone who enjoys balancing technical delivery with strategic oversight and thrives in a collaborative environment, working closely with an outsourced IT operations partner. The post holder will manage a portfolio of essential systems, monitoring compliance with Cyber Essentials Plus and internal policies, and contributing to continuous improvement efforts, including automation and the rationalisation of legacy tools. You will also lead the management of key applications such as SharePoint, supporting and advising colleagues across the organisation. Your input will be instrumental in maintaining high performance, data security, and value for money across our technology estate.

We are looking for a proactive and technically skilled professional with experience in application management, packaging and deployment (particularly through Microsoft InTune), and SaaS platforms. A sound understanding of data architecture, cybersecurity standards, and strong relationship management skills are essential, as is the ability to translate technical issues into accessible guidance for colleagues. A curiosity for emerging technologies and a commitment to inclusive teamwork will be key to your success.

To apply, please submit your up-to-date CV detailing your experience by the 14th of July 2025. Cover letters are not required.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Community spirit. Ceaseless ambition. Passion that just keeps growing.  

FACE TO FACE FUNDRAISERS (CANCER RESEARCH UK)
 

Salary: £25,500 - £28,000 + benefits (including paid travel when working out of London)

Location: Will be working in shopping centres, train stations and other locations throughout London and surrounding areas (ideally, candidates should be based within London or the surrounding area)

Hours: 35 hours per week

Positions available: Two

Contract length: Permanent

Closing date: Sunday 13 July 2025, 23:55

Interview Process: Please fill out your work history, and answer a short application question. If you are selected for interview we will invite you to a recruitment day at our head office in Stratford E20 1JQ on Wednesday 16 July between 10:00 - 15:00 so you will need to be available on that day. You'll meet the team, hear more about the role, there will then be a short task and interview.
 

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer. 

Do you have a way with words? Do you thrive in an environment where you get to speak to different people all day long?

Join Cancer Research UK as a field-based Face to Face Fundraiser. You will be inspiring the public to become regular financial supporters of our life saving research.

It's a fun working environment where you can work in London and the Southeast to support one of the UKs most trusted brands. There is lots more too; 25 days holiday + flexible bank holidays, sick pay and lots of development opportunities. 

Cancer Research UK is the worlds leading cancer charity. We are committed to 3 in 4 survival by 2034 . Our Face to Face Fundraising team bring in circa 10 million pounds for the charity each year, so this is your chance to really make a difference.

We are looking for candidates who love speaking to people on a daily basis. You will be self-motivated, passionate and enjoy using words to persuade and inspire. It's also a great chance to improve your communication skills, up your confidence and discover a talent you never knew you had.
 

What will I be doing?

• Engaging with the public at stands in shopping centres and inspiring them to make regular donations via Direct Debit

• Working as part of a team of fundraising experts

• Sharing engaging and inspiring stories regarding Cancer Research UK progress and goals

• Being responsible for setting up your stand and working environment in private site venues

• Representing CRUK with the highest level of professionalism, treating the public fairly and with respect.

What skills will I need?

• Excellent communication skills and customer experience with confidence in speaking to the public

• Strong interpersonal skills with the ability to build rapport quickly and influence others

• An ability to work under pressure

• Experience of delivering and achieving targets in a customer-related environment or similar

• Strong resilience to handle negative objections

• Experience in a fundraising role will be beneficial but is not essential.

Our organisation values are designed to guide all that we do. 

Bold:  Act with ambition, courage and determination   

Credible:  Act with rigour and professionalism    

Human: Act to have a positive impact on people   

Together:  Act inclusively and collaboratively 

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. 

 

What will I gain? 

Each and every one of our employees contributes to our mission to beat cancer. In return, we create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.  

 

How do I apply? 

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.  

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

Are you interested working on an exciting city-wide fundraising project? We are looking for a community and events fundraiser to join our fundraising and marketing team.

About Us

Amaze is a Sussex-based charity that supports families with children and young people with special educational needs and disabilities (SEND). Amaze’s fundraising is growing. We used to fundraise mainly through trusts and foundations. We still receive a large portion of our income from statutory funders (such as councils and the NHS). In the last 18 months we have begun work to increase our income from other sources. We are launching a big and exciting art-based fundraising project that will take place in autumn 2026. In this project we will work closely with artists, businesses, schools and members of the public. We are looking for a fundraiser to help us deliver the project, working within and alongside our fundraising and marketing team.

About the job

As our Community and Events Fundraiser, you will be responsible for a variety of tasks. You will help plan fundraising events, organise our presence at community activities, and support our wonderful volunteers. A big part of your job will be building strong relationships with schools and community groups, encouraging them to get involved and supporting them in their fundraising efforts. In this role, you will be responsible for organising events, liaising with schools, youth groups and artists, supporting volunteers and supporting community fundraisers. You will be within the Fundraising and Marketing team at Amaze, which currently has 4 members of staff, led by the Head of Fundraising and Marketing. You will be a mix of office and home-based, with some days at events and activities within Brighton & Hove.

Our benefits

Hybrid working out of Amaze’s Brighton office, with some homeworking (50% of hours) + 5% pension, pro-rata 26 days a year, + extra 3 days at Christmas + Public Holidays. Other staff benefits include flexible, family and carer-friendly working, support for staff health and wellbeing, learning and development, and access to discounts schemes.

Skills and experience required

We are looking for someone with experience in a fundraising or events role, or who has similar skills from another career. The ideal candidate will be a great communicator who is passionate about encouraging people to support a good cause. You should be organised, able to manage your own workload, and enjoy working with a wide range of people.

Person specification

If you are enthusiastic, organised, and want to be part of an exciting project that supports local families, we would love to hear from you. Please see the person specification in the job description for more details on what to include in your application. All applications will be measured against the person specification, so we encourage you to show how your experience meets these listed criteria in your letter.

To support your application, please visit our website and read: Community and Events Fundraiser Job Description, 2023 Staff benefits policy, Terms and conditions

The provisional dates for interviews are Monday 4th August 2025. You are warmly encouraged to contact us for an information discussion about the role.

Job Title: Support worker

Location: London Borough of Tower Hamlets

Salary: £28,808.00 per annum 

Hours: Hours: 40 hours per week, including sleep-ins

Contract: Permanent

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

We have an exciting opportunity for Support Workers  within two of our specialist  services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.

We are looking for:

Competencies

• Knowledge, empathy, understanding and proven ability to work creatively and engage homeless people whose alcohol/ drug misuse/ mental health/ complex trauma has had significant effect on their physical and mental health, social and coping skills .
• Ability to assess needs, risks (within a framework of positive risk taking) and develop user led support plans.
• Awareness of and ability to identify and address health and care issues with partners, especially substance misuse, mental health, dementia etc.
• Ability to respond to challenging behaviour in a safe way.
• Ability to develop successful professional relationships, working collaboratively with external and internal partners , sharing expertise and learning from colleagues in health, social care,probation and voluntary sector etc
• Knowledge of and commitment to service user involvement, self empowerment, equalities, diversity andservice improvement
• Basic understanding of the principals of delivering support within a Psychologically Informed Environment (PIE) and commitment to working within this model
• Robust knowledge and practical application of adult safeguarding requirements.
• Knowledge and understanding of Healthand Safety in a hostel setting, including dealing with emergencies and working alone.
• A good listener and communicator at all levels, including people with communication difficulties
• A good standard of literacy, numeracy, computer skills and the ability to write accurate and succinct reports.
• Proven ability both to work within a team and use initiative to problem solve.
• Excellent time management skills
• Willingness and ability to support personal care where the service user is at risk
• Ability to implement policies and procedures,standing orders and financial regulations

What we offer

We offer our staff a generous benefits package, which includes:

• Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
• Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
• Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
• Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
• Season Ticket Loans – We offer interest-free season ticket loans after successful probation
• Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

How to apply

Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

Senior Partnerships Officer

The Trust offers hybrid working, with staff splitting their time between offices, reserves, visitor centres and some remote work, depending on their role.

About us:

Kent Wildlife Trust Group (KWTG) is a dedicated, hard-working and passionate organisation whose structure and initiatives are aligned to delivering the greatest possible local and national impact by taking action and enabling innovations that help address the global nature and climate crisis.

Kent Wildlife Trust is the parent charity and our mission is to restore nature in Kent. We have over 32,000 members, a small army of volunteers and manage over 80 nature reserves.

In addition to the charity the KWT Group also includes Adonis Blue Environmental Consulting, Wilder Carbon and Kent Wildlife Trust Enterprises.

Our ambitious Wilder Kent Strategy 2030 seeks to reverse the nature crisis and see 30% of land and sea in Kent restored to nature by 2030. To achieve this strategy we need a skilled and passionate Senior Partnerships Officer to manage and grow our corporate partnerships.

What you'll be doing:

• Building and managing strong relationships with corporate partners across Kent and the UK.
• Identifying and converting new business supporters into Trust members and partners.
• Developing tailored proposals and securing funding from new and existing companies.
• Managing a portfolio of corporate supporters, increasing income and providing excellent stewardship.
• Supporting corporate partnerships through staff engagement, fundraising and volunteering activities.
• Contributing to income targets, tracking performance, and assisting with budgeting and forecasts.
• Maintaining accurate CRM records and ensuring compliance with data protection and charity regulations.
• Staying up to date with fundraising trends and supporting broader team initiatives where needed.

What we need you to bring:

• Significant experience working in a fundraising or similar role within a charity or non-profit setting, to include writing funding proposals and stewardship reports.
• Knowledge of high value fundraising techniques including a clear understanding of prospecting, cultivating, securing and managing partnerships.
• Strong communication and storytelling skills, both written and oral, with the ability to turn complex ideas into concise and effective cases for support.
• Excellent organisational skills and attention to detail.
• Able to manage a varied workload and balance conflicting priorities to meet deadlines.
• Confidence working independently, as well as collaboratively in a team environment.
• Ability to build effective working relationships with internal and external stakeholders.

What we will offer in return:

We offer exceptional enhanced benefits. Recognising the wellbeing pressures related to the climate and nature crises we face as a society, we provide flexible work options, wellbeing initiatives, and professional development opportunities. Whatever stage of your career you’re at, our comprehensive benefits package at Kent Wildlife Trust can be a key factor in your choice to join us.

Next steps:

If you're ready to join our team and help us create a Wilder Kent, simply click "Apply now" to apply via our website. Here you can find out more about the role and complete the online application form. Be sure to include your personal statement in the space provided and upload your CV, and take a moment to review the guidance notes for helpful tips.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

We are unable to recruit anyone who does not have a right to work in the UK.

Kent Wildlife Trust believes that everyone has a responsibility to safeguard children, young people, and adults at risk; we are committed to ensuring their safety and wellbeing is at the heart of our engagement with people. We will ensure that all our recruitment and selection practices reflect this commitment. The successful candidate will be subject to references, Disclosure and Barring Service checks along with other relevant employment checks as appropriate to the role.

The Kent Wildlife Trust Group is Wild About Inclusion. To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better. It also means cultivating inclusive workspaces that are free from discrimination, where differences are celebrated, everyone can be themselves and flourish, just like nature!

REF-222 658

Lead a transformative project to expand vital healthcare support services across the Southwest.

Hearts Together is a much-loved Plymouth-based charity supporting thousands of families each year with a safe and compassionate place to stay near Derriford Hospital.

We’re searching for a visionary Chief Executive to lead our charity into its next chapter of purposeful growth—including supporting the ongoing £6M capital build project that will ultimately double our capacity and ensure no family is ever turned away for lack of space.

If you're an empathetic, values-led leader with a passion for social impact—committed to driving organisational success through focused investment in people, capability, and leadership at all levels—this is your moment.

You will bring:

• Proven experience in strategic leadership, income generation and organisational development
• A strong connection to our mission and values
• Exceptional relationship-building and ambassadorial skills
• Confidence leading capital projects and working with professional advisors
• A passion for social impact, innovation, and compassionate service

This is a rare and exciting opportunity to shape the future of a well-established charity and lead the delivery of life-changing services across Devon, Cornwall and beyond.

To apply:

Download the full candidate brief and for a confidential conversation with our recruitment partners Public Leaders Appointments, please contact Melissa Stewart (details in the attached)

Apply by sending your CV and a cover letter (each max 3 pages) outlining your motivation and suitability (applications submitted without a cover letter will not be considered)

Deadline: Midday, Friday 18 July 2025
Interview date: TBC August. Plymouth

Join Savera UK

Are you passionate about making a difference and being part of a thriving and growing team, at a specialist charitable organisation working to end ‘honour’-based abuse (HBA) and harmful practices? Join us as the Direct Intervention Team Manager (women applicants only), where you will play a pivotal role in leading and developing the overall delivery of Savera UK’s Direct Intervention service.  

This is a diverse and dynamic role, where you will be dealing with challenging and complex subject matters. You will be expected to build on your existing knowledge of, or passion for, human rights, by proactively developing a deep understanding of the multi-layered and ever-changing nature of our work.

You will be part of a small and very supportive, highly expert, and effective team, who work at pace without compromising on quality or attention to detail.

You will also become the custodian of our carefully developed brand, which possesses qualities of authenticity, power, and challenge. This is an exciting time to join Savera UK as we embark on a journey to amplify our message and drive change.

An occupational requirement under Schedule 9 (part 1) of the Equality Act 2010, the post holder must be female under the Sex Discrimination Act, 1975 Part 7 to meet the needs of the majority of our service users.

Savera UK provide all staff with:

Holiday: 28 days annual leave, plus bank holidays  

Training and Development: Training and development opportunities

Wellbeing: External supervision and other wellbeing opportunities

Pension: Employer contribution of 3% gross of employment

Primary purpose of the job: 

• To work with individuals/families referred to the Savera UK Direct Intervention Service, as a result of ‘honour’-based abuse and harmful practices or any other culturally specific abuse. Being responsible for client safeguarding and providing advocacy and emotional interventions.
• To share responsibility with other team members in providing and delivering wellbeing/welfare programmes and activities to Savera UK clients to support their new beginning, empowerment, self-help and independence.
• Contribute to, and participate in, the wider Savera UK team and the organisation’s activities and development.

Please see the full Job Description and Person Specification for further details.

Location: The post holder’s location/office will be based in Liverpool, but the post holder will also need to work where required, including traveling, therefore a full, clean driving licence and ownership of a car is essential. Mileage will be reimbursed for travel relating to delivery of the role. The post holder must have business use car insurance.  

Registered address: 151 Dale Street, Liverpool L2 2AH

Company Number 7564891

Charity Number 1145564

Our Charity

P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. Our values are that we innovate in our work. We're different, creative and like to think of new solutions. We are helpful in everything that we do. We're always friendly and approachable. We are passionate about people.

We believe that what we do can make a real and lasting difference. We are determined to tackle problems that others won't. We always go the extra mile and work with dedication and commitment. We work together internally and externally to ensure the best outcomes for the people we support.

The Role

We have an exciting opportunity for a Service Coordinator to oversee one of our Ofsted supported accommodation services in Hillingdon.

As a Service Coordinator, you will be responsible for the day-to-day running of accommodation provisions, ensuring that people we work alongside receive person-centred, trauma-informed support in a safe and welcoming environment.

You will lead and develop a team of Support Workers, providing guidance and motivation to ensure they can effectively support young people in working towards independence. A key part of the role will involve working in partnership with external agencies to ensure the people we support can access the services they need. You will also be responsible for monitoring performance, managing budgets, and ensuring compliance with safeguarding and regulatory standards.

We are looking for someone with strong leadership skills and the ability to inspire and develop a team. The ideal candidate will have a deep understanding of trauma-informed and person-centred support and experience working with young people. Strong communication skills and the ability to build partnerships with external agencies are essential, along with a sound knowledge of safeguarding, risk management, and housing-related support.

What We Offer

Enhanced annual leave entitlement – 27 days annual leave per year, plus bank holidays.

Commitment to mental health and wellbeing – people are at the heart of what we do; you’ll also have access to our National Wellbeing Lead and Regional Wellbeing Champions.

Paycare health cash plan – you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit.

Employee Assistance Program – access to 24/7 GP appointments, 1-1 counselling and health assessments.

Team initiatives – this may include team away days, P3’s Big Day Out and our Annual Awards Ceremony.

Discounts – access to Paycare Perks and Tickets for Good.

Personal development opportunities – including mentoring, training, secondments, job shadowing, and more.

Enhanced sickness pay – based on your length of service.

Earning Potential – optional overtime and refer a friend bonus scheme.

Additional equipment provision – some employees may be provided with additional equipment including workwear, tools and use of a company van or car.

Please note P3 reserve the right to close this advert earlier than the stated closing date.

The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination.

Job description

Job Purpose

To manage and develop the home from hospital settle service in the hospitals that you are responsible for, to support timely and successful patient discharges from hospital and prevent re-admissions.  You will work in collaboration with hospital teams and community teams to lead and manage your team to support the smooth transition from hospital to home for service users.  The service works with people for time limited support (usually up to 6 weeks) to adjust and settle back in their homes, and to prevent readmission into hospital. 

Key Tasks

• Work in partnership with the hospitals and other health and social care professionals to coordinate safe and timely discharges for referred clients.  This involves attending meetings with hospital personnel including Discharge Co-ordinators and Ward Managers to discuss discharges and plan who and how individuals will be supported as appropriate. 
• Manage a team working across two hospitals and ensuring the service is available between the contracted hours.
• Work collaboratively with other agencies providing support services.
• Conduct initial assessments of people referred to the services as necessary.
• Plan and develop person centred interventions to provide short term support for people after hospital discharge.
• Work with GPs as appropriate in identifying and supporting patients to reduce unnecessary hospital admissions.
• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
• Support the hospitals with delayed transfer of care (DTOC).
• Coordinate and monitor the caseload of referrals allocated to team members to ensure a fair and manageable distribution of work.
• Rota planning to ensure staff flexibility and availability, enabling planned rosters that best suit both hospital and patient needs.
• Develop your team which includes; supervision, appraisal, planning of continued professional development opportunities and training needs.
• Conduct regular management audits to ensure a consistent way of working and identify development and training needs in the team or individual.
• Develop and deliver a flexible service that can respond to peaks and troughs in demand.
• Ensure the service is meeting key performance indicators, and identify any concerns e.g. demand for the service exceeding the levels in the contract and taking proactive action to address this.
• Monitor performance of the services against KPIs and produce reports to demonstrate performance.
• Deliver front-line services when needed, e.g. sickness or staff shortages.  This is by exception rather than you regularly doing support work.
• Manage the budget, sign-off expenses, and ensure the project is delivered to budget, liaising with the Finance Department as necessary.
• Support the directorate with generating funding e.g. being actively involved in consultation of possible projects, providing activity data, opportunity spotting, and/or supporting the production of tenders.
• Occasionally provide weekend on call cover for the services you manage, and other hospital settle services provided by AUKEL.

Administration

• Lead on contract reporting, this includes quarterly annual and ad hoc reports
• Carry out annual customer service surveys.
• Maintain electronic records of referrals and interventions to assess service impact, support local improvements, and report on KPIs
• Meet and produce reports as required by the Head of Service.
• Ensure patient records are regularly updated through AUKEL database, and support staff to complete their administration via training etc.
• Work with the Communications team and the Head of Service, market and promote the service.
• Build and circulate a resource pack for the wider AUKEL team to generate referrals between services delivered by the charity.

 Quality

• Be familiar with and implement AUKEL policies and procedures.
• Ensure the service is delivered in accordance with Care Quality Commission principles.
• Ensure a cycle of continuous improvement by taking a “lessons learnt” review approach.
• Ensure that the requirements of the contract specification for the services are met.
• Ensure integration with other AUKEL projects, and service users are referred/sign-posted to appropriate support services available to them.
• Respond to safeguarding or other concerns and take appropriate reporting and management action.
• Lead on recruitment of staff for your team, and support others at AUKEL.

 Liaison

• Represent AUKEL and participate in appropriate external meetings and events and remain aware of local, regional and national issues affecting AUKEL clients.
• Develop external relationships with stakeholders, and build positive connections with health and social care partners
• Attend contract management meetings with commissioners alongside the Head of Hospital and Home Services.

General

• Meet regularly with line manager for support, supervision and appraisal.
• Attend team and staff meetings, (and other meetings) as required.
• Complete any training required to fulfil the post.
• Carry out the duties of the post in accordance with AUKEL’s policies and procedures including Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults, Safeguarding, and Care Quality Commission (CQC) guidelines.
• Other duties which are consistent and commensurate with the responsibilities of the post and the needs and development of the Hospital Home and Settle Service.

 Functional Links

• The Home and Settle Manager is line managed by the Head of Hospital and Home Services
• The Home and Settle Manager line manages:
  • Project Officers
  • Discharge and Settle Workers
  • Volunteers
• Close working is required with Age UK East London Finance Team
• Close working with Information, Advice, Advocacy & Befriending Services
• Handyperson services
• Close working with Age UK East London Community Services
• Close working with other take home and settle services across east London

Person Specification

Experience

Essential

• Minimum of 2 years’ experience of people management including line management and team leadership.
• Minimum of 2 years’ experience of delivering services within a health or care setting at a level reflecting the responsibilities of the post.
• Of project recording and reporting to funders.
• Of leading service development and improvement and managing the change process.

Desirable

• Experience of working with older people
• Experience of working within a hospital discharge setting.
• NVQ Level 2 Health & Social Care or Care Certificate

Knowledge & Understanding

Essential

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner. 
• Understanding of NHS hospital discharge procedures.
• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers. 
• Understand of and commitment to equity, diversity, inclusion and dignity

Desirable

• Knowledge and understanding of NHS England legislation regarding Avoiding Unplanned Admission Care Plans.
• Knowledge of project financial budgeting
• Knowledge of CQC fundamental standards
• Understanding of impact on the Mental Capacity Act 2005 & Liberty Protection Safeguards 2020 within the hospital setting

Skills/Attributes

Essential

• Excellent interpersonal skills.
• Excellent verbal and written communication skills.
• Good planning and organisational skills
• Ability to work calmly under pressure.
• Intermediate IT skills
• Data analysis skills

Desirable

• Ability to speak one or more community languages

Additional Requirements

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• Flexibility in working hours to meet organisational needs
• The post holder will work with standard Office365 server-based computer system
• Occasional weekend and evening working may be required

Civitas Recruitment are proud to be partnering with a historic and impactful charity based in East London. Since 1884, the charity has worked alongside people facing poverty, injustice and inequality—providing vital advice and support, and driving systemic change. A fantastic opportunity exists for an HR Business Partner to join the organisation on a fixed-term contract (30–35 hours per week). This is a hybrid role, with flexibility to work from home and from their East London offices. The salary is £40,000–£45,000 FTE and the role is expected to start from 1st July or as soon as possible.

Who are we looking for?

Ideal candidates will have a strong background in employee relations and generalist HR experience, ideally gained in a charity or non-profit setting. You will be confident in advising on HR policies and procedures, managing employee relations cases, and supporting recruitment and retention strategies. A CIPD Level 5 qualification (or equivalent experience of 4+ years) is essential. Strong knowledge of employment legislation, excellent communication skills, and the ability to work both strategically and operationally are key. Experience working independently in a hybrid environment and partnering with managers at all levels will be highly valued.

If the above role description sounds of interest and you feel you meet the criteria, please apply immediately or contact Syed at Civitas Recruitment for a full job description and informal discussion. Early applications are encouraged as we are reviewing on a rolling basis and the position may close earlier than advertised.

Operations Manager/Projects Manager

Ffald y Brenin is a well-established and respected Christian ministry centred on the Retreat Centre and House of Prayer in West Wales. Thousands of residential and day visitors come every year to experience God’s presence, to rest and to be strengthened in their Christian lives. Thousands of others engage in Ffald y Brenin’s ministry of Local Houses of Prayer (LHOP) globally, as well as using online and printed resources, or attending Prayer Days and conferences.

Ffald y Brenin is celebrating forty years of ministry this year with an increasing sense of excitement about what the Lord has in store for the next forty! We want to build on our foundations, rooted in contemplative prayer and worship, with Ffald y Brenin as the trysting place between individuals and God, expanding our reach across the generations. There are developing plans to extend our reach, which could include an enlarged footprint in space and activity. The vision is unfolding under the banner of #Next40, and we will be fundraising, inviting friends and supporters to invest in Ffald y Brenin’s future.

We have a gap in our team that we need to fill. Whoever comes needs to sense a calling to join our close-knit community, with an eagerness to serve and a willingness to contribute to the daily rhythm of prayer.

The Operations Manager/Projects Manager supports the Director and Ministry Leads in enabling Ffald y Brenin to play its part in cultivating the presence of God, serving the Body of Christ and the nation of Wales and blessing the nations globally. They do so by ensuring effective resource management and operations and through high quality project management. Also, at this important point in the history of Ffald y Brenin, they will play a key role in supporting the visionary development of our ministry as we engage with all that #Next40 offers, including new development projects.

Accountable for

● Implementing and maintaining policies and ensuring legal compliance

● Managing land and buildings (decor, maintenance, equipment, etc)

● Stewarding the charity’s resources with integrity and clarity, applying Charity Commission guidance

● Collaborating closely with Trustees and the Finance Officer to oversee operational and project budgets—translating financial data into purposeful decisions aligned with timelines, funding conditions, and the organisation’s wider mission

● Providing line management to the Finance Officer, supporting shared accountability in financial stewardship

● Provide line management and day-to-day support to the Head Gardener and Groundsman, ensuring estate operations align with safety, care, and the wider goals of the organisation

● Setting and managing budgets

● Maintaining relationships with contractors and other external stakeholders

● Implementing projects and events (conferences, etc)

Person Specification

● It is a Genuine Occupational Requirement (GOR) that the person is a Christian and a committed follower of Christ, with a disciplined spiritual life

● Fully committed to the purpose and values of Ffald y Brenin

● Clear leadership abilities and able to work effectively with a wide range of people

● Able to challenge and encourage whilst maintaining relationship

● A minimum of five years management experience in a business/office environment

● Experience of planning and managing budgets

● Strategic thinker, capable of developing plans for different areas of the ministry

● Good written/verbal communication skills and highly computer literate

● Self-starter able to work on their own initiative and deal with challenges effectively

● Punctual, reliable, discreet and able to maintain confidentiality

● Committed to professional and personal development

● Passes a satisfactory DBS check

● Experience of project, estate or event management

Salary: c. £30,000

Closing Date for Applications: 12:00 on 31 July 2025

How to Apply: By email/letter and accompanying CV

ABOUT US

We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits.  We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today. 

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients. 

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives each and every day.

THE ROLE

This post provides an exciting and rewarding opportunity to help the charity build its profile among national stakeholders while delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes. The role will largely focus on working with the UK Government and local authorities to ensure that efforts to decarbonise homes are in the best interests of NEA’s client group.

You will have responsibility for the production of NEA’s responses to relevant consultations and the ability to produce and deliver briefings on current relevant policies for internal and external audiences. This will include responding to and influencing Government policy across key areas with a particular focus on our work to ensure that energy markets work in the interests of fuel poor households.

You will have a key responsibility for analysing relevant aspects of policy at a local, national and UK level – you will also represent and enhance the co-ordination of NEA’s stakeholder’s relationships and help us capture key insights and impacts from our practical work to ensure these are reflected in policy positions and our advocacy. 

The post sits within the Policy and Advocacy Directorate and is part of a creative and caring team of professionals who bring a wide range of skills and expertise to this growing department. 

WHAT YOU WILL NEED TO SUCCEED

You will have demonstrable experience of developing and/or managing projects in the fields of energy efficiency, community development and regeneration, housing, social policy or consumer issues.

It is important that you have an awareness of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them. 

You will need good organisational skills, as well as excellent written and communication skills, as you will maintain appropriate records and data, and produce regular written reports on project progress. 

You will be an excellent communicator, with experience and understanding of how to effectively address the energy needs of low income, vulnerable or disadvantaged householders - with the desire to make a positive difference to people’s lives.

Knowledge of energy efficiency, particularly within the domestic sector and community buildings, is desirable.

The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria. 

WE ARE OFFERING:

• £33,931 to £38,594 (Points 23 – 28) (plus £3,300 London Weighting if applicable). New appointments are usually made at the starting point of the scale.
• 11.5% non-contributory pension.
• 25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum.
• Flexible working arrangements including the opportunity for hybrid working.
• Enhanced family friendly payments.
• Employee Assistance Programme.
• Employee benefits platform.

 

 

Our operations team is led by the Chief Operations Officer (COO) and includes the finance and bookings & venue teams. This is a newly created role that will report directly to the COO and work closely with the wider operations team.

Scope of role

The role supports the delivery of our IT, facilities, health and safety across operations. They act as the first point of contact with outsourced providers and co-ordinate any work related to these areas.
The role is in place to support the project management and delivery of a set of work programs and there is a level of autonomy to make decisions on a project / work area basis within an agreed framework to deliver.
The role will hold the IT budget, and support COO with facilities budget; thus it is expected that there is a good understanding of the budgets to understand constraints and opportunities. The role can make spending decisions up to £2,000.
This role is designed to allocate approximately 60% of the focus on core IT functions and 40% on facilities and operational oversight including procurement.
They will be expecting to advise COO and wider SMT on IT and Operations related plans for the year.

Responsibilities and Accountabilities

Information Technology & Systems

• Be responsible with the support of the COO and wider SMT with all IT related strategy including procurement and streamline of new IT service provider/s. Including setting up KPIs’ and using these to assess performance.
• Manage the setup of new staff – including the procurement of equipment required for the role – this includes all communication tools.
• Managing the relationship and being the key point of contact with the technology suppliers and technology support providers.
• Identifying cost savings/efficiencies in the tech stack.
• Supporting IT KIT refresh plans and purchase, this includes audit of needs and vendor negotiations and lifecycle planning with the COO.
• Leading on regular assessment of IT and systems needs for all services and administrative staff.
  Facilities, Health and Safety & General Administration
• Act as the main point of contact with our property management company. Work with the COO to escalate issues.
• Book in contractors and maintain all required documentation in conjunction with other key stake holders (property manager/agent).
• Be the escalation point for maintenance issues, liaising with the property management company to make sure that issues are dealt with in a satisfactory manner.
• Work with H&S consultants and property managers to ensure all relevant training is planned for and carried out and Risk assessments are being completed and used.
• Work with HR to ensure that all relevant training is planned for and carried out.
• Maintain records for all mandatory tests in conjunction with our property agents.
• Liaise with the Events and Venue Manager to ensure building management is always in place, keyholding, security etc.
• Ensure smooth operations of front of house – including reception and security rotas and arranging additional cover as needed for events.

Projects

• Manage ad hoc projects on behalf of the operations team; such as refurbishments, implementation of printer management.

General

• Building good working relationships across the organisation
• Representing Toynbee Hall to external audiences
• Developing an open and ‘critical friend’ dialogue within our programmatic work
• Undertaking any other appropriate responsibilities that may arise such as top up of franking machines, and general administrative orders as needed.
• Hold regular catch ups with team members, and ensure they are meeting their yearly appraisals.

Managing Yourself

• Working toward an agreed annual work-plan meeting targets and milestones
• Prioritising and managing your workload
• Taking responsibility for your personal development and seek out opportunities for support and development
• Take part where appropriate in monitoring and evaluation planning and practice.

Essential Criteria:

• Project management experience.
• A high level of organisational skills.
  An ability to understand complex information and communicate it simply.
• Comfortable following processes and supporting other people to do so.
• Independent thought and attention to detail.
• High level expertise to use the Microsoft Office suite particularly Teams, Sharepoint, Excel and Outlook.
• A strong communicator with the ability to form trusting and supportive relationships quickly, internally and externally.
• Able to work proactively, independently and within a team.
• Able to work collaboratively with the wider teams at Toynbee Hall.
• Good negotiation skills.
• Basic level understanding of H&S, GDPR and confidentiality.
• Understand basic budget management and purchasing process.
• Ability to line manage two officer level operations team
• IT related qualifications and experience such as cyber security, Microsoft 365 suite skills.
• Good understanding of charity technology needs.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.