Communications jobs in city of london, england

Older People’s Clinical Fellow (Occupational Therapist)​ 
Fixed Term Contract (12 months) 
Part-time 14 hours (two days a week), we are open to a conversation about how you work these hours
Location Split between home and our London Office (every 1st Wednesday of the month)
Salary up to £90,000 FTE (£36,522 pro rata) depending on experience and/ or current NHS pay grade

About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role
We are launching the 2025-2026 Macmillan Clinical Fellowship programme. This is an exciting new programme, key in the implementation of our new ambitious 2025-2030 strategy.

The Older People's Clinical Fellow (Occupational Therapist) will be part of the Centre of Clinical Expertise and a member of the Cancer and Other Long Term Conditions Core Strategic group. The role will bring insight, expertise and the opportunity to collaborate to seek solutions, best practice and innovation. As part of this work there will be opportunity to deliver learning and development, conference presentations and media and communications activities such as academic publications, newsletters and web content development.

This role will be both beneficial to Macmillan in helping to improve the lives of people living with cancer, as well as provide the successful candidate with a potentially career changing opportunity. 

The fellow will be part of a highly motivated, inspirational and supportive team and be given mentorship support throughout the fellowship. 

This role is being recruited to as part of a cohort of clinical fellows from different disciplines and will have different areas of focus around Macmillan’s core strategic objectives allowing for peer support and learning:

• Equitable Experience of Care Clinical Fellow 

• Multi-Disciplinary Team Clinical Fellow 

• Older People's Clinical Fellow (Occupational Therapist).

About you
The successful candidate will demonstrate the following skills and experience:

• Current registration with the Health and Care Professions Council as an Occupational Therapist.
• An understanding/experience in health inequities
• Evidence of involvement in clinical leadership and management commensurate with your level of practice
• Evidence of considering equality, diversity and inclusion in work undertaken
• Good communication and IT skills
• The ability to build and sustain networks and professional relationships and work with multi-professional teams

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days (pro rata)
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process
Application deadline: Wednesday 30th July 2025

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

Human Resource Manager
Location: Remote-first, with occasional travel to London
Salary: £35,000–£40,000 FTE
Hours: Full-time (35hrs) or Part-time (28hrs), flexible within core hours
Contract: Permanent

Are you a people-first HR professional who thrives in a purpose-driven environment?
MLC Partners are exclusively recruiting for a dynamic HR Manager to join a small charitable organisation making a big difference in people’s quality of life. If you're passionate about creating inclusive workplaces, influencing positive culture, and supporting staff to thrive — this could be the role for you.

About the Role:

As HR Manager, you’ll be the go-to person for all things people-related, working closely with their Head of Finance & People. You’ll lead on HR operations, manage the employee lifecycle, drive policy improvements, and help shape their People and Culture strategy.

You’ll also play a key role in:

• Supporting managers and staff with clear, proactive HR guidance
• Maintaining and improving our HR systems and processes
• Leading on internal communications and coordinating staff engagement days
• Embedding inclusive practices and wellbeing initiatives
• Ensuring legal compliance across HR and Health & Safety

About you:

• CIPD Level 5 qualified, or Level 3 with extensive HR experience
• An experienced generalist with 3+ years in HR, ideally within the charity sector
• Skilled in employment law, policy development, and people management
• Tech-savvy, especially with HR systems and Microsoft Office tools
• A proactive, organised, and empathetic communicator

Highlighted benefits:

• 23 days annual leave + 8 bank holidays (rising annually for up to 5 years)
• Flexible working within core hours (8am–6pm) to fit your life
• Dedicated L&D budget for personal and team development – including conferences, training, apprenticeships, and internal/external events
• A Core L&D programme plus in-progress individual learning plans

If the above role is of interest, please apply now with your most recent CV and a brief cover letter addressing your relevant experience to the position. Alternatively, please reach out to Annabelle at MLC Partners to confidentially discuss your search and the role further.
Deadline for applications: Mon, 14th July 2025

The Digital Inclusion Worker will be responsible for providing targeted one-to-one digital support and delivering workshops to both disabled and non-disabled residents of Enfield, helping them to improve their digital skills. This will be achieved through the delivery of tailored training and learning programmes designed to promote digital inclusion. The Digital Inclusion Worker will also involve residents in the co-design of the project, network with community groups and partner organisations, support the recruitment of volunteers, troubleshoot technical challenges faced by residents, and assist ECP’s Project Manager in producing key performance indicators (KPIs) and progress reports.

The Digital Inclusion Worker will have extensive Digital Inclusion knowledge to:

• Manage the Enfield Digital Champions (Volunteers) project ensuring adherence to compliance, health and safety matters, and quality assurance.
• Support the recruitment of Digital Champion volunteers to sustain and enhance a network of 10 digital champions per year delivering support and skills training in Enfield.
• Provide training and development opportunities to volunteers to sustain interest and enhance skills.
• Manage the programme of digital skills workshops and work with ECP Project Manager to on-board new locations for groups/sessions.
• Host Bi-monthly network sessions for all champions and provide appropriate related 1:1 support, as required.
• Create bespoke workshop material based on resident top learning priorities.
• Provide digital skills training to Enfield residents to allow them to confidently access the internet to improve social, economic and health opportunities.
• Support the recruitment of volunteers (with help from other partners orgs) from the Enfield community to build intergenerational learning and broaden the project's scope.
• Create bespoke workshop material based on resident top learning priorities.
• Troubleshoot any issues with Digital Champions.
• Determine extra requirements, such as employment support, broadband or benefits for targeted content development supported by ECP’s Community Hub team.

Key Responsibilities

• Deliver tailored digital inclusion workshops to groups and individuals to improve Enfield resident digital skills and knowledge.
• Provide training and a learning programme to enable residents to be digitally included.
• Network with residents to help shape the content and project.
• Support the recruitment of Digital Champion volunteers to assist in the development of the project.
• Troubleshoot for residents encountering issues and technological difficulties.
• Create reports and key performance indicators

Enfield Digital Support:

• Ensure digital needs of residents are met by designing and planning appropriate digital inclusion resources.
• Deliver bespoke digital inclusion workshops to Enfield residents to allow them to become digitally included.
• Supervise digital skills workshops/clinics hosted by Partners that you identify as well as ‘new starter’ volunteer sessions.
• Represent Digital Champions at key digital events / network meetings (e.g., Digital Inclusion Forum) Organise and attend in-person stall to promote digital inclusion services at agreed Enfield Community Events.

Coordination of promotional in-person events/activities:

• Organise and attend promotional events (space, stalls, activities, materials…etc)
• Organise branded promotional materials alongside ECP’s Community Hub team as well as welcome pack/materials for volunteers.
• Prepare article/material for ‘Get Online’ Week and other digital inclusion events.
• Prepare case studies that will demonstrate impact and support drafting of promotional materials.
• Engage with Digital Champions and residents to provide quality assurance/feedback and case studies.

Reporting on the impact of the Digital Advice Network Enfield (DANE).

• Work with the ECP Community Officer and Project Manager to develop mechanisms for identifying and tracking benefits realisation.
• Gather data on DANE Digital Champions and help to complete reports/analysis of impacts alongside ECP’s Project Manager and Data Administrator.
• Provide updates to ECP Project Manager.
• Co-Produce quarterly reviews, reports and KPIs.
• Carry out satisfaction surveys to monitor the project.
• Monitor the equipment required to deliver the project.

Other:

• Attend staff and external meetings as and when required
• Attend staff training as and when required.

Skills and Abilities

• Exceptional problem-solving skills.
• Strong relationship building skills, building a collaborative culture.
• Proficiency in methods of co-creation and co-production.
• Excellent communication and interpersonal skills, (oral, written and presentation)
• Ability to respond to and plan digital inclusion solutions resulting from collaboration with residents and colleagues.
• A proven ability to drive change.

Personal Specification:

Essential:

• Working on a one-to-one basis with a vulnerable and isolated client group.
• Delivering digital inclusion activities either in groups or individually.
• Maintaining paper and electronic records and statistical data.
• Co-ordinating volunteers to deliver activities.
• Maintaining paper and electronic records and statistical data (supported by ECP’s Project Manager and Data Administrator).
• Delivering training to others.
• Providing high quality and fast-paced custo

We have an exciting new opportunity to join Icebreaker One as an Account Manager 

About Icebreaker One

We are a diverse collection of like minded people whose expertise spans policy and science, finance and engineering, data and systems—working together to tackle one of the greatest challenges of our time. We need your help.

Our mission is to make data work harder to deliver net-zero outcomes. 

The role

Contract:  Permanent - ASAP 

Location:  Remote 

Hours:  Full time (Icebreaker One works a four-day week, Mon-Thurs)

Rate:  Circa £35k 

Team

Reporting to the Head of Sales (currently fulfilled by the account management team), collaborating with the Head of Community and Sales & Stakeholder Engagement Coordinator. Work closely with the membership and account management team, programme and project managers. Liaise and collaborate across the business with product, data services and communications. 

Core Responsibilities

• Work with the account management team to identify, target and secure long term government, corporate, and private income from various sources to deliver the team target of £2m

• Support the team in the management of multiple high-level and enterprise client relationships (six-figure contracts) 

  • Build and maintain strong, long-term relationships with key stakeholders

  • Attend client meetings and take live notes, record actions and send follow up emails summarising the meeting outcomes and next steps

  • Track the delivery of actions with the account management team

• Execute strategic account development plans that align with client goals and objectives, ensuring long-term success

• Ensure the delivery of ongoing multi-year renewals, retention and client satisfaction

  • Tracking contract deadlines and working with the team to ensure renewals are submitted in good time 

  • Collaboration with Data Services, Membership and Communications teams as required for delivery

• CRM maintenance and updating to track pipeline

• Draft and deliver regular status, updates and reports 

Supporting responsibilities 

• Supporting the identification, connecting and recruitment of a diverse range of experts, members and stakeholders to join and participate in our work

• Attend daily stand ups, standing meetings and participate in regular Show & Tells

• Use insight from close engagement with partners to feed back into and evolve internal processes and documents used to support account management

• Supporting the bid team in identifying and inputting into proposals

• Socialise the Icebreaker One constellation (expert network) among teams within strategic partners

Knowledge, Skills, Experience

Demonstrable experience of

• 3-4 years demonstrable experience in a similar role

• Excellent communication and writing skills

• Excellent organisational and analytical skills 

• A proven track record of maintaining clear and ongoing communication with clients, and converting client relationships into contract renewals and new business. 

• A highly collaborative, encouraging approach with the ability to help others understand how to achieve big-picture objectives and goals

• Engaging people one-to-one effectively online and in person

• Ability to summarise findings so that they can be understood by non-experts

• Bringing together groups and individuals and uniting them with a common cause—via a range of face-to-face and virtual events, get-togethers, social media and communication forums

• Using and applying Google Suite/Workspace, Slack, social media and other tools for working remotely and in the open

• The ability to work in a fast-paced, collaborative environment

Specifics, ideally some or all of the following:

• An understanding of net-zero business and policy landscape in our sector focuses (e.g. energy, ESG, finance, built world, transport, agriculture), and Net-zero standards, frameworks, methodologies 

• An understanding of standards & licensing (e.g. Open, Shared, and Closed data)

• An understanding of governance, regulations, and approaches around data sharing (e.g. Smart Data, GDPR)

Apply today

Email a CV and cover letter/links to pages that show us what you have done, and can do, to help us achieve our mission.

Applications must be received by 0900 (GMT), 2025-08-06

As a team, we are committed to equality and creating an inclusive culture with diverse and balanced backgrounds. We actively encourage applications from everyone and will help to support you to reach your full potential and to be yourself in a working environment based on dignity, respect and mutual support. Before applying you will need to ensure you have the right to work in the UK and can provide documentary evidence of this. The role does require the applicant to be able to work within a UK time zone

If you have any queries or need any advice or adjustments at any stage of the recruitment process please contact us

Full details are available on our website 

Job Title: Food Education Network Director

Position Type: Paid/Part time

Reports to: Food Education Network Steering Group

Salary: £44,000 FTE equating to £26,400 pro rated

Location: School Food Matters, London TW9 2RD (minimum one day a week in office)

Working Hours: Three days per week

Holiday: 19 days including bank holidays that fall on working days

Pension: School Food Matters matches pension contributions at 7% of pensionable earnings

Contract: Fixed term for one year to be extended with successful fundraising

Background

The Food Education Network (FEN) began in 2020 as a coalition of organisations passionate about improving food education in schools and other settings to influence recommendations for the National Food Strategy.

School Food Matters is now looking for an experienced and passionate leader with skills in advocacy and communications to lead the future development of the Food Education Network and its next stage of influencing government policy around food education from early years into the secondary phase.

Main Responsibilities

The Director will build on the foundations already laid to establish the Food Education Network as a new member organisation to bring the sector together. This role will involve building close relationships with a wide range of external partners to ensure the Network is a credible voice on food education policy and is campaigning with its members to make change happen. The role will be split between governance of the network (40%) and influencing government policy (60%). 

Principle Duties:

· Define and clearly present the top policy priorities around food education and take these to politicians, the media and wider world

· Build close relationships with key decision-makers to influence food education policy

· Raise awareness of food education within the educational community

· Support the steering committee to raise funds

· Grow and solidify the Food Education Network, setting out a one-year plan with clear objectives, purpose, operations and governance

· Continue to build the membership of the Network, reaching out to organisations in the food education sector who can help add to the Network’s voice and evidence

Ideal Candidate

· Can work confidently in a start-up role to grow an organisation almost from scratch

· Solid understanding of public affairs, policymaking, and communications

· Significant experience of working in advocacy at a senior level

· Proven ability to effectively influence a range of political stakeholders and communicate complex policy positions verbally and in writing

· Ability to bring together a range of stakeholders behind a shared strategy, matrix managing multi-disciplinary teams across organisations and managing differences of position and views

· Comfortable with managing multiple workstream, rapidly assessing the changing political environment and adapting strategies accordingly

· Genuine interest in championing food education.

• Salary: £36,500 - £41,500 gross per annum (depending on experience)

• Working pattern: 1.0 FTE (37.5 hours per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered.

• Contract: Permanent with a 6 month probationary period

• Team: Campaigns Team

• Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.

• Reporting to: Head of Campaigns and Communications

Safe Passage International (SPI) is recruiting a Policy and Public Affairs Manager to lead a core area of our campaigns work, by building on the organisation’s strong record of creating diverse coalitions of public support and delivering systems change for our beneficiaries. This will support the continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum, and that the young people and families we work with have dignity and safety on arrival.

As a vital member of the Campaigns and Communications team, the Policy and Public Affairs Manager will work closely with press, digital, grassroots campaigns and youth advocacy colleagues to campaign for change. Key priorities for the role will include developing policy positions and recommendations in this fast-moving area of policy which will underpin all our campaigns and communications and developing and delivering a political engagement strategy to influence the new UK Government and parliamentarians.

The successful candidate will be passionate about ensuring that those with lived experience of seeking sanctuary and/or directly affected by the issues we campaign on, lead, and shape our policy positions and political campaigning.

This is a challenging and rewarding role for candidates with a good understanding of the challenges young people and refugees face on arrival to the UK.

We are looking for candidates with strong policy and public affairs skills, as detailed in the Person Specification. Experience in a similar role would be welcome, but this position will have a dedicated training budget, and you will be supported to grow and develop within your role.

We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none) and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.

As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.

We respect that people’s identities is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.

If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.

If you would like an informal discussion about the role, please visit the advert on our website.

How do I apply?

Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document.

The ‘Application Questions and Guidance’ asks candidates to submit a CV and Cover Letter answering sevenspecific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files.

For information on further application guidance, FAQs and an insight into what it’s like working at Safe Passage, please visit the ‘Working at Safe Passage’ section of our website

Closing date: Sunday 3rd August 2025 at 11:59pm

If you are imaginative, entrepreneurial, and able to persuade people and organisations to support one of the most important causes in the UK today, this could be the opportunity you have been waiting for. This is an outstanding opportunity to build your professional brand in a transformed organisation with ambitious plans for the future. 

To apply, please submit your CV on Charity Jobs describing your achievements to date in your career and email a short PowerPoint presentation (no more than 10 slides) outlining your motivation and experience to take on this role, to Holly Bell. Please also give Holly details of your earliest possible start date. 

Vibrance has an exciting opportunity for a HR Assistant to join our exceptional team in Bethnal Green. 

This role incorporates hybrid working. A typical work week will involve 3 Days working from our Bethnal Green office or visiting projects and 2 days home working.

You will join us on a full-time, permanent contract (35 hours per week), and in return, you will receive a competitive salary of between £22,721 to £24,250 per annum plus benefits.

Vibrance is registered charity supporting adults with additional needs in London and Essex. 

We encourage a working environment that at its core is inclusive, pioneering and has the highest levels of integrity.

About the HR Assistant role:

Reporting directly to our HR advisor the post holder will work with and maintain a range of HR administration tasks including management of our Vibrance HR Information System, being the first line of contact for our system users.

You will help plan programs and processes designed to improve employee welfare. Liaising with payroll, Recruitment and Learning and development, you will assist to maintain vital employee records and ensure the smooth operation of the HR department.

Responsibilities as our HR Assistant:

• Supporting internal and external inquiries and requests related to the HR department
• Compiling and maintaining paper, digital and electronic employee records, including holiday and sickness leaves
• Assisting with the documentation of employee compensation and benefits
• Supporting HR-related training programs, workshops and seminars
• Entering employee data into computer database
• Coordinating logistics for new hire orientations
• Writing and submitting reports on general HR activities
• Overseeing HR events and meetings and coordinating management-employee communications
• Being a part of the social media team

Skills and experience of our ideal HR Assistant:

• Working knowledge of HR functions and best practices
• Knowledge of employment law and human resources responsibilities
• Impeccable written and verbal communication skills
• Basic understanding of payroll practices
• Exceptional interpersonal skills
• Knowledge of computer applications and HR-specific software programs

In return for your skills, knowledge, and experience, you’ll enjoy:

• A comprehensive training programme covering core skills
• Generous holiday entitlement
• Hybrid Working
• Pension scheme
• Rewards and recognition for your service
• Enhanced Maternity & Paternity Pay
• Flexible Working Options (Subject to service requirements)
• Learning & Development
• Mindful Employer
• Positive about Disability
• DBS online applications paid by Vibrance
• Long Service Awards

To join us as our HR Assistant please click apply below.

Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities.

Are you a creative marketing professional who wants to make an impact?

The Royal Hospital Chelsea is looking for a skilled Marketing Officer to contribute to and deliver effective marketing campaigns to help meet the organisation's core strategic objectives. This is an exciting new role within the Marketing and Communications team and a fantastic opportunity to join an historic organisation, the home of the iconic Chelsea Pensioners since 1692.

The successful candidate will have relevant experience of delivering impactful multi-channel campaigns for a range of audiences, and ideally at a nationally recognised organisation within the military, charity, cultural or public sectors. You'll be responsible for marketing a wide range of projects including our recently launched, nationwide Veterans' Outreach programme, the Soane Stable Yard - which is open to the public 7 days a week, and our year-round events programme, as well as working with our partners to promote the Chelsea Heritage Quarter. 

Who we're looking for:

We are seeking a proactive marketeer, who is equally comfortable planning and implementing campaigns as well as creating compelling content, with excellent attention to detail and a good understanding of what drives public engagement and support for an organisation like the Royal Hospital.

The successful candidate will be:

· A skilled and confident executor, who is experienced in consumer marketing and promoting a wide range of projects including public events to the right audiences.

• Creative in crafting compelling marketing content to deliver effective, multi-channel marketing campaigns.
• Experience of working with a range of partners to help raise awareness and engagement, as well as suppliers such as designers and photographers.
• Relevant marketing experience in a military, charity, cultural or public organisation would be particularly advantageous.

How to apply: Please submit your CV and a covering letter (no more than 500 words) outlining your most relevant experience for this role and setting out why you think you'd be the most suitable candidate. 

About Us.

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship.  Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.

Join us in transforming how we use data to change young lives!

We’re on the lookout for a confident communicator and change-maker to lead engagement and adoption across our exciting new CRM programme.

As our Fundraising CRM Change Manager, you’ll play a key role in making sure our teams are ready, informed, and inspired to get the most out of our new system. You’ll work with colleagues across Fundraising, Marketing and beyond, training, guiding, and supporting them to embrace new tools and processes that help us connect even better with the young people and supporters at the heart of our mission.

You’ll help build a culture of confidence around data, drive adoption through clear communications and creative engagement initiatives, and ensure that the real benefits of the project are being tracked, reported and realised. From building training programmes and user guides to championing our data transformation team, you’ll be at the centre of it all.

This is a fantastic opportunity for someone who’s excited to work collaboratively on a project that truly matters.

If you’re passionate about helping teams succeed through change, and want to use your skills to empower young people into work and education, we’d love to hear from you. Even if you don’t tick every box, your experience might still be just what we need.

About WA-UK

The Welfare Association (WA-UK) is a UK registered charity supporting transformative development projects and humanitarian relief interventions to empower and benefit Palestinian communities in the West Bank, Gaza and the refugee camps in Lebanon.  WA-UK partners with Taawon and its network of local Palestinian organisations and international actors operating in the region.  WA-UK projects in the sectors of health, education and development are the outcome of a locally led needs assessment exercise and are designed in consultation with its partners and implemented by local actors.

WA-UK is governed by a Board of Trustees.

Job purpose: We are seeking a motivated, experienced Fundraising & Public Interface Officer who will work with the Board to deliver WA-UK’s objectives by growing its income from a diverse funding pool including but not limited to trusts & foundations, legacy and individual giving and community giving.  You will develop WA-UK’s fundraising strategy (online and offline) and lead on its implementation. The post holder will be responsible for increasing the charity’s public profile and oversee the daily operation of the charity.  Leading a small innovative and dynamic team, you will also be exposed to other areas of work events and communications. 

Duties & Key Responsibilities

Development and implementation of fundraising strategies

Guided by WA-UK’s objectives and strategic priorities the postholder will:

· develop a fundraising strategy, set targets and take proactive steps to implement the strategy;

· consolidate, strengthen and build on donor and stakeholder engagement and maximize income generation through strategies developed in coordination with partners; 

· develop a portfolio of donors and ensure that their objectives and needs are met;

· lead on the growth and quality of institutional funding sources; consolidate and strengthen existing institutional donor relations; revitalise any dormant institutional donor relations;

· support the programme officer to prepare, submit and present proposals and concept notes to donors;

· with the programme officer, maintain and manage a donor reporting calendar to ensure production of timely and appropriate reports that demonstrate the impact of their grants;

· significantly expand the charity’s funding and support base; aim to increase regular monthly/ annual donations;

· with the communications officer develop and implement strategies to grow and retain support of individual and community donors;

· identify, research, and develop major givers, whether giving as individuals or through trusts or companies;

· ensure that all major donors are provided with the highest level of stewardship;

· with the communication officer and key partners, plan and deliver campaigns and events; develop online strategies and coordinate messaging to raise funds for appeals and projects.

· ensure the upkeep of a database and filing system on all existing and prospective donors;

· monitor and apply for grants to enable the charity to advance its objectives.

Public interface and outreach activities

The postholder will:

· promote the charity’s public profile including through participation in diverse fora including with other stakeholders, charities, NGOs;

· attend networking events if/when needed and speak on behalf of the charity; and

· plan for and run at least two public outreach and/or fundraising events per year including with partners.

Leadership for staff and supporting the board of trustees

The appointee will:

· lead and manage a small team of staff;

· oversee the daily operation of the charity including compliance with relevant laws and regulations;

· ensure the financial stability of the charity;

· provide regular briefings to trustees and if required prepare documents and agendas for board meetings; and

· contribute to the content of reports issued by and for the board including the annual reports.

Person Specification

Qualifications

We seek an appointee with strong literacy, numeracy, and analytical skills, backed by critical

thinking, problem-solving, and effective communication skills, demonstrated through relevant

qualifications or experience. You will be a team player who is proactive, driven and ambitious to excel with good attention to detail.  

Essential experience

· a track record of developing and delivering successful fundraising activities across a broad fundraising portfolio.

· a track record of securing grants from UK- and overseas-based institutional donors.

· experience of stewardship, running campaigns and events.

· experience of writing & presenting cases for support, letters, and reports.

· a track record of managing a team.

Desirable experience

· experience and good understanding of engaging with high-value supporters.

· experience of investigating, collating, summarising, and disseminating research.

· experience of preparing high-quality grant applications.

· experience of using a database to support prospect targeting and research.

Essential knowledge and skills

· knowledge of donor compliance requirements. 

· excellent leadership and team-working skills. 

· compelling presentation skills and confident public speaking.

· excellent reporting skills both narratively and financially.

· ability to confidentially deal with all levels of staff and key stakeholders with tact and integrity.

Personal qualities and competencies

· strong interpersonal skills.

· be driven, proactive, focussed, and able to spot and create opportunities.

· strong organisation/planning skills and ability to plan and deliver against targets.

· strong time management skills and ability to prioritise, multi-task and work under pressure.

· ability to deal with information confidentially and respond with sensitivity.

· ability to resolve differences and negotiate to accommodate difference.

· Arabic language skills

· advanced computer skills in MS Office, especially Excel and Word.

· strong attention to detail, organisational and problem-solving skills, and the ability to work independently and under pressure.

Personal attributes and other requirements

• ability to work weekends/evenings on occasion to support events and other activities in the UK, and to travel overseas where necessary.

• commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.

• commitment to anti-discriminatory practice and equal opportunities.

• ability to apply awareness of diversity issues to all areas of work.

• able to work flexibly in emergencies and meet deadlines.

• a commitment to WA-UK’s vision, mission and values and a passion for empowering Palestinians.

• commitment to abide by organisational policies, codes of conduct and practices.

• Commitment to treat with confidentiality any data or sensitive information about individuals, organisations, clients, and employees at WA-UK.

About the Role

We have an exciting opportunity for you to join us as our Individual Giving Officer (Stewardship). This is a vital new role sitting in our recently expanded Fundraising Campaigns and Individual Giving team.

You will deliver a defined stewardship strategy and supporter care programme aimed at engaging with donors in a range of ways, to ensure that both new and existing donors are appropriately acknowledged, recognised, and informed about the impact of their giving – providing the highest quality of relationship with our charity.

You will develop and drive forward a cohesive multi-channel stewardship and supporter care programme that supports and engages all those who give through our individual giving programme, including cash and regular donors. You will ensure that supporters receive a level of relationship that is personalised to their level and pattern of giving. 

You will build important relationships with colleagues across the Development Office, including working with Philanthropy colleagues to engage mid-value donors with stewardship events. You will also work closely with our Communications colleagues to develop and deliver stewardship mailings to our target audiences.

Key Responsibilities

In this role, you will plan, manage and deliver a multi-channel stewardship and supporter care programme to communicate with our supporters in a range of ways that makes them feel valued and informed – and build relationships with them to keep them engaged with our work and increase their level of giving in the longer-term.

You will:

• Work with your Manager to devise and implement strategies for supporter stewardship, ensuring individuals are thanked, informed and engaged.
• Be responsible for analysing data and insights to develop segmented and personalised stewardship plans, that reflect donor interests and motivations.
• Manage, coordinate and produce a regular and consistent programme of communications with donors, including annual impact report and SEARCH magazine.
• Manage the supporter care function, to enhance donor stewardship by providing personalised and timely thank you communications – and high-quality data practices.
• Identify opportunities to upgrade donors to higher levels of giving and inspire loyalty.
• Be responsible for managing and coaching your team to deliver activities to agreed objectives and KPIs, and for their personal development.
• Be responsible for ensuring stewardship plans are aligned with wider activities in Individual Giving, and that communications are seamless, appropriate and timely.
• Work with colleagues to develop and implement new supporter journeys, integrating offline and online giving, ongoing contact and experiences.
• Work with Philanthropy and Events teams to identify opportunities for new events and other innovative ways to develop mid-value donor relationships. 

About You

You are a confident and experienced fundraiser, who is passionate about building deep and lasting relationships with supporters, and who is adept at creating inspiring and personalised communications, events and experiences to engage them with our research and to highlight the impact of their support.

To be successful, you’ll need:  

• Proven experience and in-depth knowledge of stewardship and supporter care best practices, ideally in a charity setting

• Excellent relationship management skills and ability to engage a variety of audiences

• Experience of leading and motivating internal and external stakeholders

• Excellent written and verbal communication skills, with the ability to write compelling copy across a range of channels, with attention to detail

• Experience of developing and implementing clearly defined supporter journeys across multiple channels

• Experience of working in a supporter care environment, including experience of face-to-face contact with supporters or customers

• Knowledge of fundraising laws, regulations, and best practices in the UK

What We Offer

• A supportive and collaborative working environment.
• Opportunities for professional development and career progression.
• Competitive salary and pension

Directorate Information

The Development Office Directorate is responsible for fundraising and philanthropic income across the ICR, maximising support from major donors, individuals, trusts, corporates, charity partners and events. We have a proud track record of performing at a consistently high-level, raising millions every year.

This role is part of the Fundraising Campaigns and Individual Giving team, who are focused on raising funds through individual giving, gifts in Wills and sports and challenge events. Join our team in this exciting new role to help make the discoveries that are so urgently needed to improve cancer patients’ lives.

About Hammersmith, Fulham, Ealing, and Hounslow Mind

We’re Hammersmith, Fulham, Ealing and Hounslow Mind, part of Mind the mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

We work in Hammersmith, Fulham, Ealing, and Hounslow and have a range of services and products to help children, young people and adults maintain and regain their mental health. We work with employers, partners, community groups and other charities to achieve our aims.

Purpose of the Job

This is a key role within a small and busy finance team. The postholder is responsible for a range of transaction processing and finance administration; mostly focused on purchase ledger, sales ledger, assisting with the month-end process, and plays a vital role in upholding HFEH Mind’s financial controls.

Working closely with the Finance Manager, the Finance Officer will also need to communicate effectively with staff across the organisation and a wide range of suppliers to help resolve queries and ensure that the purchase and sales ledger processes are operating efficiently and effectively. Excellent organisational skills, the ability to prioritise to achieve internal reporting deadlines, and meticulous attention to detail, are critical for this role.
 

Job Description

Purchase and payments

• Ensure all invoices, expenses and credit notes received are processed following the agreed systems and controls.
• Process invoices and expenses into the accounting system.
• Creation of twice weekly and ad-hoc pay runs.
• Process and pay file generated into the bank software.
• Produce and send out remittances.
• Aged creditors review monthly
• Oversee that authorisation processes are being followed by staff.
• Process staff expense claims following the agreed systems and controls.
• Organise and process occasional cash floats and petty cash, ensuring unspent cash is accounted for and all transactions evidenced and recorded.

Card purchases

• Oversee day to day administration of card purchases, ensuring cardholders upload receipts and code transactions by the stated month end deadlines.
• Transfer fully evidenced and coded transactions from credit card template to Sage
• Reconcile transactions to the bank statements

Sales

• Raise sales invoices as requested and per income schedule.
• Sending out sales invoices to customers.
• Creation of a debtors report twice a month and distribute.
• Coordinate with operational staff for the recovery of debt; escalating in line with procedures.
• Posting cash receipts and allocate to the relevant invoice.
• Aged debts management

Banking

• Reconcile banking on a timely basis
• Post direct debit payments

Inbox management and other queries

• Daily review of new messages received into the finance email inbox from staff, suppliers and other parties, dealing with queries directly where possible.
• Be especially vigilant about phishing, Malware / spam emails which are common in generically named inboxes and following all data protection guidance given.
• For more involved queries, liaise with and assist other finance team members to resolve them appropriately; maintain responsibility for ensuring they are resolved.
• Excellent organisation and administration of both inboxes, to ensure the status of queries is clear at all times and appropriate records are kept on file.

Other regular tasks

• Support the Finance Manager with weekly payroll administration, for example communications with staff members regarding timesheets and new starter information.
• Pay cheques and cash into the bank account, including accurate completion of banking.
• Withdraw cash from the bank as necessary
• Lead on ensuring the digital filing structure is adhered to and support the rest of the team with scanning and filing as needed.
• Lead on the archiving of paper documents stored in the office.
• Assist with other tasks appropriate to your level of training where needed, to help ensure that the finance function operates effectively, including providing cover where staff are sick or taking annual leave.
• Work to the month end deadlines agreed within the finance team, to ensure timely production of management accounts and internal reports.
• Take responsibility for your continuous professional development, ensuring you maintain up to date knowledge of relevant financial legislation, accounting standards, good practice and new initiatives as relevant to the Mental Health and charity sectors.
• Uphold and embody all HFEH Mind company policies, including but not limited to Equality & Diversity, Dignity at Work, Health and Safety and Code of Conduct for Staff
• Attend any training required by the organisation.
• Any other duties reasonably required to support the Finance team.

This job description outlines the general ways in which it is expected you will meet the overall requirements of this post. The list of tasks is not an exclusive one and HFEH Mind may vary duties from time to time. This job description is subject to regular review.

Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

We're now looking for an exceptional Senior PR and Press Officer to help us amplify voices, challenge persistent, negative narratives around the social security system, and shift public attitudes about financial insecurity. Ideally, you’ll already have solid PR and press experience within a charity or comparable organisation’s press office, excellent media contacts, and the strategic mindset to put people’s real lives and complex challenges front and centre in your storytelling.

You’ll be someone who writes clearly and persuasively, handles sensitive topics with genuine care, and who’s excited by the challenge of finding creative ways to engage diverse audiences. Your strong relationships with journalists will help us ensure the voices of people facing financial insecurity are represented accurately, widely, and compassionately in the media.

We offer flexible working patterns, both in terms of hours and remote working. All team members come into our welcoming Farringdon office at least once a week, and you'll be joining a warm, supportive team that believes in each other, celebrates great work, and loves what we do.

Please note that all employees are required to work from the office a minimum of 1 day a week.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS). 

We’re genuinely excited to hear from you.

Closing date: 20th July, 23:59

Interview date: 11 Aug for first interviews, 18 Aug for second interviews