Communications jobs in clerkenwell, greater london
Job Purpose
This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
- To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
- To provide a true alternative to A&E via a non-clinical drop-in service to support clients
- To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.
Key Responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Understanding of safety planning
- Experience with de-escalation, recognising and mitigating risks.
- Experience of working with challenging behaviour
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Good time keeping skills – Essential
- To attend all mandatory training including safeguarding and GDPR
- To work autonomously in a fast-paced environment and under pressure
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
- Maintaining accurate records, detailing interventions
- Ensuring that outcomes, outputs and impact are recorded
- Providing administrative support to the team
- Attend reflective practice, clinical supervision, peer supervision and line management supervision
- Create and maintain good working relationships with partner agencies
- Follow workplans and actively participate in training and development
- Provide and manage resources for clients and staff
Person Specification
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Ability to prioritise and manage workload
- Ability to involve clients and carers in all aspects of work
- Empathy and non-judgemental approach
- Good communication skills
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
- Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
- Ability to work out of hours and on weekends
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IT & Data Support Officer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: IT and Data Support Officer
Location: Based within Islington (Please note, there is no step free access). You will also work flexibly across multiple services including Elephant and Castle, Havering and central office, as well as some home working might be possible
Salary: £28,560
Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. Flexibility may be required as per requirements of the service/department
About the role
We are looking for an IT and Data Officer to join our central team, working in collaboration with our services which are our Independent Approved Premises (IAP). You will maintain and support our data systems and IT infrastructure across our services, responsible for managing CRM systems and supporting with first line IT queries which could include ticketing requests, troubleshooting, technical issues, and liaising with internal and external partners to ensure consistent and timely data reporting.
You will work across multiple projects to ensure performance metrics are accurately tracked and communicated, proactively identifying and addressing any data or system related issues. You will support with continuous improvement for the service and wider organisation.
About you
We're looking for someone who is passionate about IT and data, able to utilise this within a practical working environment. You will be confident in using various tools and software with transferrable skills. We're looking for someone who understands SIG and what we do as an organisation, with a judgement free mindset, and comfortable working within any of our services, able to build good professional relationships with our staff internally, our residents, and external partners. We look for:
- Skills in data input, extraction, and reporting
- Skills in online platforms and systems, ideally Power BI, Trello, Inform, and Microsoft Office
- Familiarity in externally used systems by Ministry of Justice is highly desirable
- Ability to translate and present technical knowledge and information to non-technical teams
- Ability to deliver training to staff at all levels in reference to use of systems and develop training videos/materials
- Working knowledge of business intelligence/reporting and database
- Excellent communication skills and ability to deliver a rounded customer service experience both written and orally, and build effective relationships with others at all levels
- Ability to problem solve, use own initiative, and work in a proactive manner
- Ability to manage own time and determine priorities with competing tasks and meet deadlines
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing date: 19/10/2025
Interview date: 29/10/2025
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Senior Practitioner, we will make the best use of all your understanding, compassion and commitment
About us…
Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for a Senior Practitioner to join the Martha Jones House team.
Thames Reach’s hostels are transitional spaces where a 24 hour staff team support people to move in, assess their needs, and quickly identify the best place for them to move on to next. Skilled staff teams develop personalised support plans to ensure people are ready to move on and are accessing support with their health, substance misuse, criminal justice and life skills needs
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
You will be:
- Overseeing the day-to-day management and staffing of a fast-paced 50-bed hostel.
- Responsible for directly line-managing the staff team; carrying out inductions, supervisions, probation reviews and appraisals.
- Reporting incidents to senior management and commissioners and ensure staff are trained and confident in incident response and health & safety protocol.
- Leading on referrals in and out of the hostel; supporting the team to focus on engaging service users towards positive move-on.
- Working closely with the Lead Manager & in-house Clinical Psychologist; fostering a culture of high performance and continual striving to improve upon successes throughout your team.
- Developing and managing partnerships with key agencies across London. Working closely with the Lambeth Pathway Manager to support smooth & timely moves across the Pathway.
You will be:
- Outcome focussed.
- Experienced in organising the operations of a complex, busy service.
- A decisive and effective leader.
- An excellent communicator able to form and maintain effective working relationships with all partners.
- Experienced in directly manage staff, oversee the management of others and ensure the services finances are well managed.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
For more information and to apply visit our website.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Programme Manager – Nature Based Neighbourhoods (NBN)
Salary: up to £45,000 per annum
Contract: Full-time, 5-year fixed term (with potential for extension)
Location: Hybrid – remote working with one day fortnightly in WFET’s Leatherhead office (Wednesdays)
Travel: Regular travel to project sites across England
Reporting to: NBN Partnership Programme Lead
About the Role
We are seeking a strategic and community-focused programme manager to lead the delivery of the Nature Based Neighbourhoods (NBN) grant programme – a five-year partnership between Lund Trust and the Wates Family Enterprise Trust (WFET).
The NBN programme supports urban communities to create greener, more connected neighbourhoods. It provides core funding, peer networking, and long-term planning support to community organisations working to improve access to nature.
You will oversee all aspects of programme delivery, including grant management, stakeholder engagement, impact reporting, and communications. This is a unique opportunity to shape a long-term initiative that builds community power and drives nature-based change.
Key Responsibilities
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Lead programme planning, delivery and annual review cycles, ensuring it is delivered on time and to budget in a way that works towards its overall vision and aims.
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Manage relationships with funded community partners ensuring they are well supported to deliver against their grant ambitions.
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Foster cross-sector relationships in community
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Oversee grant administration and budget management
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Work with the programme’s learning and impact partners to facilitate peer learning, evaluation and storytelling to share impact
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Convene programme boards, partner meetings, providing key stakeholders with timely updates
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Collaborate with internal teams to amplify programme visibility and creatively share learnings, supporting local and national movement building.
Person Specification
Essential:
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Experience managing multi-year, large-budget projects, preferably in the third sector
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Strategic thinker with a track record of driving change
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Strong community engagement and facilitation skills
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Skilled in impact evaluation and reporting
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Passionate about climate action, social justice, nature and community-led approaches
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Willingness to travel regularly
Desirable:
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Experience in grant-making
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Expertise in urban green infrastructure or climate transition
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Ability to raise public profile of initiatives
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Experience in cross sector collaboration
How to Apply
Submit the following:
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Completed application form
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Covering letter outlining your interest and suitability, no more than two sides of A4
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CV
Deadline: 27 October 2025 - Midnight
Interviews: 19th and 20th November 2025 in London
About the Programme
Connection to nature can have powerful social, health, economic and environmental benefits. These benefits are not shared equally. Our most deprived communities also have the least access to nature where they live. Communities are working to tackle this problem, but their efforts are often stifled by a lack of investment.
The NBN programme aims to strengthen community organisations, providing the financial and non-financial resources they need to create greener neighbourhoods and communities more connected to nature.
This work will take place in a small number of places and explore how sustained commitment, engagement and investment can transform outcomes for a place, people and nature.
Specifically, this funding partnerships will:
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Provide direct support in the form of core funding to selected urban community organisations that share our aims.
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Provide communities with the means to connect with the great work already happening around the county and develop peer network.
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Enable communities to co-develop equitable long-term plans to increase nature connection locally.
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Support community-led story telling of this work, its challenges and successes.
The rationale and development of this work can be found in our theory of change which is linked on the application page.
ABOUT WATES FAMILY ENTERPRISE TRUST
WFET envisages a fairer, more sustainable, more prosperous society – a world in which connection to place and planet, underpinned by a sense of belonging and empowerment within a supportive community, provides the foundation for every individual to thrive. To belong in a healthy home. To belong to a community and feel connected to nature.
We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.
The client requests no contact from agencies or media sales.
The Children’s Trust exists to support children and their families with acquired brain injuries and neurodisabilities. We are a complex organisation that constantly thrives to deliver the best outcomes for the children and young people we serve.
The Patient Safety, Experience, Risk and Quality Lead at The Children's Trust is a key leadership role within the nursing directorate, reporting directly to the Head of Safety, Clinical Governance, Risk, and Quality.
This position is responsible for ensuring that the highest standards of quality and safety are maintained across all services provided to children and families. Develop, implement, and monitor frameworks and initiatives that enhance patient experience and safety, reduce risks, and ensure compliance with regulatory standards. This role requires collaboration across multidisciplinary teams to foster a culture of continuous improvement and excellence in care delivery.
Staff benefits include London weighting, shuttle bus, and more… Read more below
Role Requirements
- Provide strategic direction and leadership in quality, risk, patient experience, and patient safety initiatives.
- Develop and implement policies and procedures that align with national standards and best practices.
- Promote a culture of safety and quality across all levels of the organisation, encouraging staff engagement and ownership.
- Design and work across the organisation to embed a quality impact assessment process to support strategic decision making.
The role requires flexibility in terms of hours of work, including the ability to work early and late and occasional weekend days to supervise the nursing and care services.
Interview Date: Wednesday 22nd October 2025
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
We're looking for a driven, enthusiastic and resilient Housing Coordinator to join our Gateway Service in Southwark.
£25,169.00 per annum, working 35 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Healthcare Cashplan through our partner Healthshield
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Main duties include:
- Provide first point of contact on site for Local Authority staff, occupants, Look Ahead colleagues, contractors and visitors
- Carry out day to day management of the building including managing breaches of house rules, including alerting Local Authority when tenancy enforcement action is required
The post-holder will:
- Be the main point of contact for Local Authority partner and contractors and carry out day to day management of the building and the facilities
- Manage all void processes - void inspections and void event monitoring
- Report maintenance issues and repairs
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
- Excellent time management skills to prioritise tasks in a logical and systematic way.
- Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
What you'll bring:
- 2 years experience of working in housing or a related field.
- Experience of liaising with housing benefit departments ,council tax and other external agencies.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full job decription on Our website
Join Samaritans as a Legal and Compliance Officer and you’ll play a vital role in supporting Samaritans’ Legal Team. You’ll help ensure our contractual and procurement processes are followed, enabling strong and secure external relationships. You will also provide support for data protection and the wider compliance process.
Contract
- £35,000 – £40,000 per annum plus benefits
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Full time (35hrs per week)
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12-month fixed term contract
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Hybrid working: Linked to our Ewell (Surrey) office
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In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month
- We are passionate about flexible working, talk to us about your preferences
What you’ll do
- Advise on contract principles and procurement processes
- Maintain contract templates, guidance materials, and training resources
- Oversee the signing of contracts and maintain our contracts database
- Support the drafting, review, and negotiation of contracts
- Advise staff on common contractual issues including variations, renewals, disputes and terminations
- Respond to day-to-day data protection queries and managing the data protection mailbox
- Assist with Records of Processing Activity (RoPA) and Subject Access Requests
- Support broader legal and compliance processesas required
What you’ll bring
- Strong attention to detail and analytical skills
- Ability to identify risks and gaps in legal and compliance documentation
- Sound understanding of charity compliance frameworks (or experience in a similar sector)
- Excellent communication with experience explaining complex concepts in simple terms
- Strong organisational and time management skills
- Qualification in a legal or compliance field (desirable)
- Experience of working within a legal setting (desirable)
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to answer application questions and to upload your CV and a short cover letter.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: 14th October @ 09:00am
Interviews: w/c 20th October
The client requests no contact from agencies or media sales.
The post holder must have the right to live and work in the location they are applying for.
About the Role
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory and Palestinian refugee camps of Lebanon.
MAP seeks a Head of Logistics Systems and Training to lead the development and implementation of standardized logistics policies, procedures, and tools (excluding procurement). This role is central to ensuring that logistics systems are fit-for-purpose, efficient, compliant, and supportive of MAP’s medical aid delivery across the occupied Palestinian territory and Lebanon. A key focus will be on staff capacity building and field support to ensure high-quality logistics practices aligned with medical and humanitarian standards.
About You
You are an experienced humanitarian logistician who enjoys designing and building systems, ways of working, and governance to support more effective logistics processes and function. You have a broad range of expertise across warehousing, transport, customs and fleet management, and particular experience in health supply chains and medical logistics. You are able to bring a team with you through training to develop adherence to policies and procedures, and apply your experience in emergency response to give context appropriate advice. A solid communicator, you convey both the detail of processes and the reasons behind them to ensure buy-in from stakeholders at all levels of the organisation
Duties and key responsibilities
1. Policy and Systems Development
• Develop, document, and roll out logistics policies and SOPs in the following key areas:
o Warehousing and cold chain management (with sensitivity to medical supply needs)
o Stock control, inventory, and distribution tracking
o Fleet and transport management (including movement of medical supplies across checkpoints and borders)
o Asset tracking and management
o Import/export procedures and customs clearance, especially for medical goods
o Logistics record-keeping and audit readiness
• Ensure that logistics systems are context-appropriate, compliant with MAP’s internal policies, donor regulations, and relevant health standards (e.g., WHO guidelines, GMP).
• Ensure that there is one version of the truth in MAP’s logistics systems, working with other systems, projects, and governance bodies as required.
• Support the development of the required systems to enable improvements in the supply chain function.
2. Training
• Conduct multiple needs assessments to identify logistics training gaps across MAP’s country offices.
• Develop training materials such as competency frameworks, learning and development programmes, and associated training materials tailored to MAP’s operational and medical logistics context.
• Deliver training and coaching to logistics, operations, and program staff in Lebanon and the oPt (West Bank and Gaza).
• Build staff capacity in cold chain, medical warehousing, and cross-border logistics procedures.
• Establish systems for ongoing learning, including refresher trainings and knowledge sharing.
3. Quality Assurance and Compliance
• Monitor field implementation of logistics procedures and identify areas for improvement.
• Ensure all MAP medical logistics operations conform to Good Distribution Practice (GDP) standards.
• Support internal audits and donor reviews by ensuring logistics documentation is in place and systems are audit-ready.
• Work with MAP’s MEAL and Operations teams to develop KPIs and performance metrics for logistics operations.
• Develop and maintain a logistics risk management plan (RMP) and corrective and preventive actions (CAPA) plan, supporting the identification, assessment, and prioritisation of risks.
4. Operational Support
• Provide technical support to country teams during emergency responses, including surge capacity for logistics planning and setup.
• Liaise with program teams to ensure alignment between logistics support and medical programmatic needs.
• Work closely with MAP's Procurement function to ensure consistency between Procurement and Logistics systems, policies, and procedures.
PERSON SPECIFICATION
Essential:
• University degree in Logistics, Supply Chain Management, Humanitarian Operations, Public Health Logistics, or related field.
• Significant experience in humanitarian logistics, including field-based experience in complex or protracted crisis contexts.
• Demonstrable experience developing logistics SOPs and operational tools (excluding procurement).
• Experience developing and implementing logistics systems (e.g. inventory management, e-assets).
• Strong training and facilitation skills, including ability to work across cultures and languages.
• Knowledge of Good Distribution Practice, cold chain and medical logistics standards.
• Familiarity with customs, import/export, and movement constraints in occupied and conflict-affected areas.
• Understanding of donor compliance frameworks (e.g., FCDO, ECHO, UN agencies).
• Prior experience with medical or public health-focused NGOs.
Desirable:
• Arabic language skills (spoken and written).
• Experience working in or on the occupied Palestinian territory and/or Lebanon.
• Prior experience with medical or public health-focused NGOs.
• Knowledge of humanitarian standards such as Sphere, Core Humanitarian Standard (CHS), and WHO guidelines.
• Familiarity with the software development life-cycle.
Personal attributes and other requirements
• Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
• Commitment to anti-discriminatory practice and equal opportunities.
• Commitment to upholding the rights of people facing disadvantage and discrimination.
• Commitment to the values and ethos of MAP.
• Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends.
Disclaimer
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.
**We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
The client requests no contact from agencies or media sales.
£67,000 per annum
Permanent
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as the Head of Strategic Planning as we prepare to develop our next organisational strategy from 2027-2030 and deliver the current four-year goals.
This is a critical role within the Strategy department, leading the approach to shaping and delivering its long-term direction. You will manage a small team that is responsible for guiding the planning process, ensuring that priorities are clear, realistic and aligned with the strategy. The Head of Strategic Planning acts as a trusted advisor to senior leadership, supporting them to adapt effectively to new opportunities.
We are looking for a strategic thinker with strong problem-solving skills and the ability to translate big picture goals into actionable plans. With significant experience leading or managing strategic planning or organisational strategy functions, and a proven track record of developing and delivering frameworks and performance management systems, you will lead a small team to deliver high quality analysis and facilitation that aligns departmental plans with organisational strategy.
Act now and visit the website via the apply button to apply online.
Closing date: 5pm, Monday 13 October 2025.
Interview date: Monday 3 November and Tuesday 4 November 2025.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
Please bear in mind that when you write your response to our application questions, you demonstrate your knowledge, skills, and understanding of the role requirements and how well UNICEF UK’s values and mission aligns with yours. Relying completely on Artificial Intelligence (AI) such as ChatGPT in answering questions will impact your answers and individuality.
We are gradually moving back to our offices on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one or two days a week in the office and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland).
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.



RNID Near You Co-ordinator
Remote in or near City and Hackney, London
£12,480 pa pro rata plus excellent benefits (FTE £24,960 pa)
17.5 hours per week
Fixed-term contract until 31 March 2027
Please note: You will need to be based in the vicinity of City and Hackney to adequately support our services.
You will be responsible for co-ordinating up to 10 drop-in sessions and be able to recruit, train and manage a team of up to 15 volunteers to deliver the service across City and Hackney. You will have responsibility for the set up and running of these sessions and have good local knowledge of the area and seek new opportunities for delivery of the RNID Near You services.
We are looking to appoint a motivated person with a keen interest in supporting people with their hearing loss. While you will be home based, there will be regular travel to all venues where we will provide drop-in sessions in community settings.
You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals and people we support. You have experience managing people or volunteers and events, your own workload and are able to work evenings/ weekends if required. You are able to physically assist clients with hearing aids sensitively, giving clear guidance and taking into account individual wishes and health needs.
You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.
We are RNID. Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus.
Our charity has been through a complete transformation, while building on the best of our past. We’ve returned to our former, much-loved name, become wholly remote working, and established a new strategy, focused on reaching the 18 million people in the UK who are deaf, have hearing loss or tinnitus.
We are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile, and future orientated. Our values are at the heart of what we do.
We strive to be and continue to connected to our communities, insightful and confident in what we do and who we are, curious in everything we do and passionate about our purpose.
This role is important to us and this is where you come in.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 31 October 2025.
Interviews: 4 and 5 November 2025.
Supporting people who are deaf, have hearing loss or tinnitus
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
We are seeking an experienced, registered nurse to support and lead our nursing unit in the absence of the Unit Manager or Deputy Unit Manager. The post holder will provide high-quality, person-centred care to residents, promote professional standards, and ensure a collaborative, supportive environment for residents, families, and staff. This role includes clinical leadership, staff supervision, and contribution to practice development in line with NMC regulations and Nightingale policies.
Key Responsibilities
Leadership & Management
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Act as the lead nurse in the absence of the Unit Manager/Deputy, ensuring the smooth operation of the unit.
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Support with rota planning, staff deployment, and management of nursing teams.
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Contribute to recruitment, supervision, appraisal, and ongoing professional development of staff.
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Ensure effective communication across internal departments and with external professionals, residents, and families.
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Promote a culture of respect, empathy, and professionalism, in line with Nightingale’s values and Jewish cultural observances.
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Support in managing complaints, incidents, and staff concerns following Nightingale procedures.
Clinical Practice
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Coordinate, deliver and evaluate high standards of resident care in line with CQC and regulatory standards.
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Maintain safe administration and control of medications.
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Promote and model effective multidisciplinary communication.
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Engage in clinical practice regularly to maintain clinical skills and support staff on the floor.
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Contribute to continuous improvement in nursing practice, patient outcomes, and resident satisfaction.
Service & Practice Development
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Work with the Unit Manager to implement changes and innovations in clinical care.
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Participate in quality assurance, audits, and evaluation of care standards.
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Ensure safe, effective, and up-to-date practices based on current research and clinical guidelines.
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Foster a learning environment for staff and students on placement.
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Mentor staff and support development of specialist skills in elderly care.
Education & Research
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Take responsibility for your own professional development and NMC revalidation (where applicable).
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Conduct bi-monthly 1:1 supervisions with allocated staff members.
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Promote evidence-based practice and contribute to training and development sessions for team members.
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Participate in service improvement initiatives and research where appropriate.
Health & Safety / Compliance
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Uphold Nightingale’s policies on fire safety, health and safety, infection control, and emergency procedures.
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Ensure compliance with safeguarding, medicines management, and legislative frameworks governing adult social care.
Site Cover
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Participate in the site-wide cover rota, including occasional out-of-hours responsibilities and working opposite the Unit Manager to ensure continuity of care and leadership.
Essential Criteria
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Registered Nurse with valid NMC PIN.
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Experience in elderly care or a similar setting.
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Strong leadership, communication, and clinical skills.
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Understanding of CQC standards and person-centred care.
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Commitment to cultural sensitivity and values of Nightingale.
Desirable
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Previous experience in a senior or acting-up role.
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Mentorship or teaching qualification.
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Knowledge of Jewish cultural practices (training can be provided).
Sponsorship
Please note that this role doesn't provide sponsorship. If you now or in the future require a visa sponsor, please do not apply.
Everything we do is with a ‘Residents first’ approach.
The client requests no contact from agencies or media sales.
We are excited to be bringing the legendary Choose Love Shop back to London’s Regent Street this winter.
This is the ultimate charity store where customers can buy essential items for refugees like hot meals, winter
coats for children and sleeping bags. Instead of taking them home, each purchase buys an item for someone
who truly needs it. Customers can also buy Choose Love merch as well as fabulous fashion and beauty
donated by stylists, brands and celebrities. At the Choose Love shop the world is a better place with every
purchase. Last year we raised over $1.1 million for our life-saving work and this year’s
shop promises to be bigger and better than ever!
The Sales Assistant’s primary responsibilities are making all shoppers feel welcome in the store,
educating them about the shop's concept and all the items, and taking donations on card machines.
You’ll also inform visitors about Choose Love’s work so that they feel connected and informed, which
will help raise much-needed funds. You’ll also work in the merchandise department, support the
daily volunteer teams, and get involved in some in-store events.
We are pioneering a new movement in humanitarian aid: fast, flexible, transparent and accountable.



Westway Trust are seeking a dedicated and experienced Children Services Manager with a track record of managing a Good or Outstanding Oftsed rated Early Years’ service, who will be committed to supporting and enhancing the lives of children in the North Kensington community.
This role is key to positioning the Trust as a provider of affordable, vital and culturally appropriate services. Reporting to the Senior Manager Learning, you will lead and manage on all aspects of the Trust’s nursery and crèche services, ensuring the highest standards of health, safety, safeguarding, and Ofsted requirements are met. You will manage a team of full and part-time staff and will build strong partnerships with families and the local community. You will be a confident communicator working closely with statutory regulators, commissioners, partners and stakeholders.
If you have a passion for making a positive difference in young people lives, as well as developing and managing a team, this role could be for you.
Key responsibilities of the role include but not limited to:
- Manage the staff team to deliver the Nursery and Crèche services.
- Liaison with all relevant members of staff to ensure maximising the team’s opportunities for employment, personal and professional development and organisational engagement.
- Develop, monitor and review activities to ensure high standards of childcare and learning.
- Quality assure and develop and improve services to maintain and improve our Ofsted position.
- Attend budget planning with the finance team to ensure a full understanding of the budget; good budget management and a strong out-turn in line with the growth strategy.
- Keep appropriate records of all children and account for their social and individual developmental needs.
- Monitor and report against the delivery objectives of the service providing observation and feedback to Nursery and Crèche workers so that they can improve their own direct planning and delivery and qualifications.
- Provide data as required for reporting internally to your line manager and through the Trusts Governance, and externally.
Qualification:
- Relevant qualification in childcare at a minimum Level 4.
- Safeguarding (desirable)
Knowledge and Experience:
- Minimum 2 years’ experience of managing a Nursery with experience of all the relevant duties, monitoring, reporting and quality improvement.
- Experience of being the main contact for Ofsted.
- A track record of working collaboratively with colleagues, partners and stakeholders to develop successful partnerships, growth, and achieve joint success.
- Strong experience of planning ahead, scheduling, attention to detail and problem solving.
- Experience of managing staff and supporting their development.
- Experience of managing resources and budgets.
- Strong verbal and written communication skills and experience of writing reports.
- Knowledge of Safeguarding.
- Experience of delivering a service that demonstrates an understanding of different cultures.
- An understanding of the issues facing North Kensington and a track record of working alongside beneficiary communities (desirable)
Benefits of working for Westway Trust:
- Great location in the heart of Portobello, North Kensington
- Investor in People (IiP) employer
- Generous holiday entitlement of 25 days per year + statutory bank holidays
- Free gym membership at health club one minute walk from the office
- Pension scheme
- Life Assurance
- Sick pay scheme
- Season ticket / bicycle loan
- Free eye test voucher
The application deadline is Sunday 26 October 2025 when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended. Please apply directly from our website.
We exist to work together with the local community to enable North Kensington to thrive.





The client requests no contact from agencies or media sales.
Mind in Croydon is seeking to recruit a full time Independent Mental Health Advocate (IMHA) to join our small, dedicated team of Independent Mental Health Advocates working to provide advocacy services to adults subjected to detention under the Mental Health Act in the London Borough of Croydon to ensure they understand, express and exercise their rights, and to enable them to access essential services. The advocacy team also provides Community Mental Health Advocacy for people who are informal patients in psychiatric hospital or living in the community and provides weekly advocacy service at two InMind Healthcare Group hospitals in Croydon.
This role is suitable for a fully qualified Independent Mental Health Advocate (IMHA) with a proven ability to support people under the Mental Health Act. We are not considering trainee positions at this time.
In December 2024 the team was awarded the Quality Performance Mark in Advocacy, a testament to their quality of service providing safe and life-changing support.
SALARY: £30,404 per annum
plus pension contributions (above 4% by salary sacrifice.
REPORTS TO: Advocate Service Manager
TERM: Permanent, subject to funding, full time (36 hours pw)
BASED AT: Bethlem Royal Hospital, Beckenham BR3 3BX. Advocates are also required to meet clients at different sites throughout Croydon and neighbouring boroughs.
This role supports hybrid working. Other flexible arrangements can be discussed however please note that specific flexible working arrangements such as staggered hours may not be feasible due to operational constraints set by the Hospital.
To apply, please submit an up-to-date copy of your CV and a cover letter no longer than 2 A4 pages, outlining your reasons for applying and demonstrating how you meet the criteria set out in the person specification.
The client requests no contact from agencies or media sales.
Westway Trust are seeking experienced and qualified part-time Adult Learning Tutors – Digital Skills to join their expanding tutor team to deliver accredited and non-accredited courses to adult learners in the Royal Borough of Kensington & Chelsea (RBKC) area.
The primary responsibility of the Digital Skills Tutor will be to design and deliver high quality, learner-centred teaching, and learning and assessment experiences to our employed and unemployed adult learners from Entry level to Level 1, while supporting the Adult and Community Learning Manager to achieve the Trust’s strategic objectives.
We are looking for tutors who thrive on flexibility as the number of courses allocated to you, along with the course subject, and the level of learners and course location may vary from term to term. If you are passionate about teaching and making a difference in people’s lives and being part of something meaningful, we want to hear from you.
Westway Trust is a community-guided organisation located in North Kensington which runs an adult learning programme of accredited and non-accredited provision across a range of subjects. We aim to enable people to progress in work, in learning and in life. Our learners come from a variety of backgrounds and have different prior experiences of learning.
Key responsibilities of the role include but are not limited to:
Teaching
- Plan, prepare and deliver high-quality teaching and learning sessions, workshops, and tutorials in line with the curriculum requirements and the needs of individual learners, ensuring learning objectives are met
- Assess learners’ abilities and identify areas for improvement, tailoring teaching and learning methods and resources accordingly
- Rigorously monitor and track learners’ progress, providing regular feedback and implementing strategies to address areas of weakness or underperformance
- Set and mark assignments, tests, and examinations, providing constructive feedback to learners to support their learning and improvement
- Establish and maintain a positive and inclusive learning environment, actively promoting learner participation, motivation, and confidence in professional development
- Maintain accurate records of learners' attendance, progress, and assessment outcomes, ensuring compliance with regulatory and internal requirements
Administration
- To carry out and keep records of initial and diagnostic assessments, identifying areas for improvement, tailoring teaching and learning methods and resources accordingly
- To identify materials and equipment/resource needs to assist the provision of teaching and learning by students
- To develop differentiated Individual Learning Plans with students, monitor and track learners’ progress, providing regular feedback and strategically addressing areas of weakness maintaining up to date course files and submitting accurate data on attendance and achievement within agreed deadlines
- Preparing groups of learners for accredited assessment (exam or portfolio) & non-accredited assessment (RARPA), marking assessments and taking part in internal moderation and/or consultation meetings with appropriate Trust staff
Qualifications:
- Teaching or training qualification for working in adult learning (e.g. PTLLS, CTLLS, DTLLS or equivalent suitable experience)
- A minimum GCSE English Grade C or equivalent.
- Level 3 or higher in a relevant subject (e.g. ICT) or willingness to work towards a Digital Skills teaching qualification (desirable).
Knowledge, Skills and Experience:
Essential
- Practical work experience as an ICT Tutor, demonstrating hands-on knowledge and skills applicable to real-world scenarios
- Experience of teaching adult learners and an understanding of appropriate teaching strategies in a similar role
- Experience of devising course outlines and schemes of work
- Experience of managing mixed groups of learners
- Knowledge and experience of working with a variety of exam boards
- Excellent communication skills, both verbal and written and the ability to work as part of a highly collaborative team
Desirable
- Understanding of the RARPA (Recognising and Recording Progress and Achievement in non-accredited learning) system
- Experience of working/teaching refugees and or asylum seekers
- Basic understanding of cybersecurity principles and practices to impart essential knowledge to students
- The ability to speak a community language
Benefits of working with us:
- Great location in the heart of Portobello, North Kensington
- Investor in People (IiP) employer
- Free gym membership at health club one minute walk from the office
- Pension scheme
- Life Assurance
- Sick pay scheme
- Season ticket / bicycle loan
- Free eye test voucher.
The application deadline is Sunday 26 October 2025 when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.
We exist to work together with the local community to enable North Kensington to thrive.





The client requests no contact from agencies or media sales.