Communications jobs in clerkenwell, greater london

Customer Services Officer

Central London (1 day per week in the office)
Permanent role | £28,000 – £30,000 per annum (depending on experience)

Goodman Masson are delighted to be parterning exclusively with a long-established not-for-profit organisation who are seeking a passionate and professional Customer Services Officer to join their friendly and supportive Customer Services team in Central London.

This is a fantastic opportunity to make a genuine difference by supporting members of the public with a wide variety of legal enquiries — providing accurate information, signposting them to the right services, and ensuring every interaction is handled with care, empathy, and professionalism.

What You’ll Be Doing

• Handling a high volume of inbound calls, emails, and online enquiries from members of the public.
• Listening carefully and identifying how best to support each caller — whether by providing information, guidance, or signposting to external organisations.
• Providing clear, accurate, and timely information using a range of internal systems and resources.
• Assisting users with technical support for online services and maintaining accurate records in the organisation’s database.
• Responding to a variety of correspondence across multiple channels — phone, email, webchat, social media, and post.
• Managing sensitive and sometimes complex enquiries with patience and understanding.
• Staying up to date with organisational changes and developments to ensure advice remains accurate and relevant.

What We’re Looking For

• Proven call-handling or contact centre experience, ideally in a busy, high-volume environment.
• Exceptional communication skills — you’re calm, clear, and confident whether speaking to the public or writing emails.
• Strong IT and administrative skills, including proficiency with databases and Microsoft Office.
• A team player with excellent attention to detail and the ability to manage competing priorities.
• Empathetic, resourceful, and customer-focused, with a genuine passion for helping people.

The Offer

• Salary: £28,000 – £30,000 (depending on experience) plus pension and other benefits
• Contract: Permanent, 5 days a week
• Hybrid working: 1 day per week in the office (Central London)
• Join a dedicated, welcoming team that handles a large volume of varied public enquiries each day — all with a shared mission to provide exceptional service and support to the community

The main focus of this role is handling a high volume of incoming calls.

If you’re interested, please send over your updated CV, making sure to clearly highlight your call-handling experience under each relevant role — in bullet point format.

It’s important that this experience isn’t just summarised in your profile or overview section — the hiring team specifically wants to see detailed examples of managing and redirecting a high volume of calls within each position you’ve held.

The organisation are looking to start this candidate immediately so please do send your updated CV to my email address atas soon as you can to maximise your chances of being selected for interview which will be via Microsoft Teams.

About Camden Learning

Launched in 2017, Camden Learning is a schools-led partnership – a joint enterprise between Camden schools and Camden Council. All Camden schools are members, co-constructing a model based on the principle that collective effort achieves more. We aim to drive improvement for all, guided by values of excellence and social equity. Camden Learning is a pioneer in school-led partnerships, establishing a successful model for cooperation and improvement.

The role

You will play a key role in ensuring that Camden Learning captures and uses data to drive service development and operate more efficiently. This is a newly created position which will support the implementation and ongoing development of a new CRM system, as well as optimising the other systems and platforms we use. You will support teams and wider stakeholders to get access to the data they need by running reports, undertaking basic data analysis and presenting data in an easy to understand way. You will also ensure our ordering processes are as straightforward as possible for our school members and customers, and support with their orders as required.

Key responsibilities

CRM

• Working alongside our development partner, support the successful implementation of a new CRM system
• Ensure the CRM system continues to meet the organisation’s needs, including setting up and owning the process by which colleagues request changes and new features
• Support colleagues to use the system effectively
• Make changes to the system if required and set up reports requested by colleagues. Liaise with development partner if larger changes or new development is required

Other systems and platforms

• Identify, set up and configure other systems and platforms to meet the organisation’s needs. This will include our training booking platform and HR platform.
• Support colleagues and schools to use these systems effectively

Order processes

• Set up and own the processes by which schools place orders for services
• Respond to queries from schools related to subscriptions, orders and pricing
• Work with the Finance Officer to ensure customers are accurately invoiced for services used.

Data reporting, analysis and presentation

• Set up and run regular reports of key information to stakeholders, to include:
  • Camden Learning’s leadership team and board of directors
  • Local authority commissioners
  • Schools
• Undertake regular and adhoc data analysis of data held within our systems, for example training feedback and staff survey
• Present this information in a format suitable for its intended audience

Other

• Liaise with schools, Camden council and other partners to ensure the smooth running of Camden Learning’s services and operations
• Act as a leader of social justice who:
  • Understands the material and economic and social differences between different groups.
  • Works to right the wrongs of marginalised groups.
  • Creates safe spaces and opportunities that promote equity between individuals and groups.
  • Changes systems, processes, and structures to respond better to the needs of students and the system.
  • Interprets their role as working towards excellence and equity for all.
  • Works to create fairness and inclusion in schools for all who study and work in them and across the local education system.
• Other tasks as required in keeping with the level of the role

About you

Essential criteria

Experience and knowledge

• Experience supporting the implementation and ongoing development of a CRM system
• Strong understanding of system configuration, reporting, and user support within CRM systems
• Experience managing or supporting other operational systems (e.g. HR platforms, booking systems)
• Demonstrated ability to analyse and present data for a range of audiences, including senior stakeholders
• Experience working with external partners and suppliers to deliver system improvements or resolve issues

Skills and abilities

• Excellent technical skills, with the ability to configure systems and generate reports
• Strong analytical skills, with the ability to interpret data and present insights clearly
• Effective communication skills, both written and verbal, with the ability to support and train colleagues
• Strong organisational skills and attention to detail
• Proactive problem-solving approach and ability to work independently

Personal attributes

• Collaborative and approachable, with a commitment to supporting colleagues and stakeholders
• Highly organised and proactive, with a problem-solving mindset
• Passionate about education and community development
• Adaptable and resilient, capable of managing multiple priorities
• Commitment to continuous improvement and delivering high-quality services

Desirable criteria

• Experience working in schools or the broader education sector
• Familiarity with data protection and information governance principles
• Experience using data visualisation tools or platforms
• Experience with order and subscription processes, including invoicing and customer support

Project Officer – Active Journeys 

London East & South East 

£28,831 per annum (pro rata for part time) 

Ref: 85REC 

Full time 37.5 hours per week – we are happy to talk flexible working 

Base: Hybrid, with travel around London, East & South-East 

ABOUT THE ROLE 

This is a fantastic chance to join the Walk Wheel Cycle Trust, working within the Active Journeys team as our new Project Officer. 

As the Project Officer you will be required to play a dynamic role in delivering a variety of walking, wheeling, and cycling projects that make a real difference to people's lives. 

In this varied role, you will be responsible for planning and delivering practical activities for young people in schools, supporting the implementation of School Streets to create safer and healthier environments, and working closely with the National Cycle Network and Infrastructure teams on community engagement for related schemes. You will engage with a broad range of internal and external stakeholders, building strong relationships to ensure the successful delivery of projects, and will also be responsible for integrating Sustrans volunteers into your work to help maximise impact and community involvement. 

This role involves regular travel, with work taking place at different locations to support and deliver projects for the Walk Wheel Cycle Trust. 

ABOUT YOU 

We ask that you have experience in the following areas: 

• Experience of managing small clearly defined projects or experience of delivering work packages as part of a project.
• Experience of working as part of a team and building meaningful and collaborative relationships, both internally and externally.
• Understanding of active travel and issues facing communities that experience inequalities.   
• Knowledge and understanding of behaviour change theories and tools.
• Knowledge and experience of applying health and safety procedures including risk assessment
• Knowledge of safeguarding principles.
• Experience of leading group workshops and presenting to audiences online and in person.
• Ability to ‘flex’ across different projects at different delivery stages and local contexts.   

WHAT WE OFFER 

In return you will enjoy flexible hybrid working that’s shaped around what works best for you and your team, plus a supportive and rewarding environment where you can thrive.   

Wellbeing  

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff) 
• Staff volunteer days 
• 24/7 free, impartial and confidential support service 
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes  

Financial  

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans 
• Bike, computer and season ticket loans 
• Discount benefits 
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London) 
• Death in Service benefit – 3 x annual Salary  

Family Friendly  

• Enhanced maternity and paternity pay 
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)  

ADDITIONAL INFORMATION 

• Closing date for the receipt of completed applications is 23:59, 26 October 2025  
• Interviews will take place in via MS Teams during the week commencing 03 November 2025 

Our Values 

• We are always learning
• Championing equity
• Taking ownership
• Delivering Together 

• Shape strategy and collaborate globally to grow life-saving stem cell donation.
• Lead key teams to ensure excellence and safety.

About Our Client

DKMS is an international non-profit organisation dedicated to the fight against blood cancer and blood disorders. With a presence in multiple countries, DKMS is renowned for its innovation in donor registration, patient support, and medical research. The UK team, based in Chiswick, is a dynamic and values-led group committed to saving lives through stem cell donation.

Job Description

• Lead the Medical, Donor Services, and Finance teams, ensuring operational excellence, clinical quality, and alignment with both UK healthcare frameworks and global DKMS standards.
• Co-develop the strategic vision for DKMS UK with the other Country Lead (Communication & Engagement), fostering a values-driven, high-performance culture.
• Oversee personnel, processes, and performance across departments, ensuring effectiveness and continuous improvement.
• Innovate in medical operations, donor services, and registry processes in partnership with colleagues and healthcare partners.
• Ensure compliance with UK laws and regulations, including clinical standards, data protection (GDPR), charitable governance, and healthcare practice.
• Build robust operational infrastructure - systems, workflows, and staffing - that enable sustainable growth and service excellence.
• Work with department heads to enhance donor registration, retention, and support, aligning with global DKMS goals.
• Share responsibility for the UK P&L, including budgeting, forecasting, and cost optimisation.
• Represent DKMS in national and international forums, positioning us as a trusted leader in stem cell transplantation.
• Develop and maintain strong relationships with transplant centres, donor registries, and other key partners.

The Successful Applicant

• Advanced academic qualification in medicine, life sciences, healthcare management or a related field; combined with business administration training or demonstrable commercial experience
• Proven experience in a senior leadership or managing director role, ideally within healthcare, non-profit or regulated medical environments.
• Significant background in leading cross-functional teams with a blend of clinical and operational responsibilities.
• Deep understanding of clinical governance, patient/donor safety, healthcare compliance, and donor management pathways.
• Strong financial management expertise, with experience overseeing budgets, forecasts, and financial reporting.
• Strategic and hands-on leadership experience, with the ability to manage complex stakeholder relationships and navigate organisational change.

What's on Offer

£100,000 and £115,000 basic + bonus + benefits

Contact

Rochelle George
Quote job ref
JN-082025-6820687Z

Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.

We are recruiting for a temporary grant services coordiantor for a member body You will be the first point of contact for the grants and beneficiary-related activities of the organisation. This includes being a key point of contact for beneficiaries and supporting the administrative elements associated with this.

Hybrid role min 3 days in the office

The Role
Acting as an initial point of contact for the Grants and Services Team for beneficiaries, potential applicants, and those interested in our services. Responding promptly and advising contacts on appropriate next steps.
Advising applicants on eligibility, our processes, and application requirements.
Supporting applicants to complete application forms and provide supporting documentation. Making an initial assessment of their eligibility for support. Reviewing processes, ensuring that these promote accessibility and are straightforward for applicants and beneficiaries.
Managing the data stored on Beacon to ensure quality and consistency. Reviewing and developing data management processes.
Recording all interactions relating to beneficiaries and service users on Beacon, the charitys CRM system. Updating Beacon with notes and actions.
Providing administrative and coordination support across the range of grants and services activities delivered by the charity, new programmes and services, and the team, as well as other functions of the charity during periods of staff leave or other absences
Supporting the wider team in preparing for Grants & Services meetings, circulating the meeting papers to members. Attending meetings and recording decisions made.

The Candidate
Experience of working and communicating with clients or service users Experience of using a case management system or database
Experience of data management, reporting and handling and processing data within the requirements of GDPR
Strong understanding of Safeguarding
Excellent communication skills, both written and verbal
Highly proficient in the use of IT, including with Microsoft Office
Excellent time management skills to manage various priorities simultaneously
Strong attention to detail and accuracy in handling data and documentation

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Young People Support Worker
We are seeking a compassionate and resilient individual to support young people in Brent on their journey to independence.

Position: Young People Support Worker
Location: Brent
Salary: £27,636 per annum (including ILW) plus pension and benefits
Hours: 37.5 hours per week on a rota including weekends and bank holidays
Contract: Permanent, Full Time
Closing Date: Tuesday 21st October 2025

About the Role

You’ll be part of a dedicated team within the Brent Young People’s Pathway, supporting 18–21-year-olds with complex needs including mental health, substance use, and risk of exploitation. The focus is on helping young people settle safely into accommodation, build resilience, and move towards independence through education, training, and employment.

Key responsibilities:

· Manage a small caseload of clients with complex needs

· Carry out risk assessments and create tailored support plans

· Work closely with multi-agency partners including social services and mental health teams

· Support clients to sustain tenancies and manage their income

· Encourage participation in volunteering, education, and training

· Maintain a safe and positive environment for all residents

· Participate in the team rota, including weekends and evenings

· Uphold safeguarding and health and safety standards

About You

We’re looking for someone passionate about empowering young people to achieve their goals. You’ll bring:

· Experience supporting people with mental health or substance use challenges

· Confidence in managing challenging behaviour and maintaining boundaries

· Strong partnership working and communication skills

· Understanding of safeguarding and support planning

· A reflective and flexible approach to your work

· Commitment to equality, diversity and inclusion

· A willingness to work within a psychologically informed environment

About Depaul UK

Depaul UK has been tackling homelessness and supporting vulnerable young people since 1989. We operate across the country, helping individuals build brighter futures through housing, education, and employment opportunities. Guided by Vincentian values, we believe in action, respect, and the potential of every person we support.

Other roles you may have experience of could include: Support Worker, Housing Support Officer, Youth Support Worker, Homelessness Support Worker, Outreach Worker, Key Worker, Tenancy Support Officer. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Talent Set are delighted to partner with Breast Cancer Now on a fantastic High Value Events Manager role, joining a newly formed High Value Partnerships & Campaigns directorate as they launch the Charity’s biggest high-value fundraising campaign in their history.

This pivotal role will work with a talented team to create unique, high-performing income-generating and cultivation events, bringing the Charity’s work to life for high value audiences.  With the chance to lead and support on key events such as The Show by Breast Cancer Now and the introduction of a high value fundraising event, this role is perfect for someone passionate about creating extraordinary experiences to make a transformational impact. 

Key Responsibilities

• Lead the end-to-end management of high-profile events, including leading on creating and delivering event concepts, working with key internal and external stakeholders, supplier management, event briefings and evaluating the event’s impact.
• Collaborate with internal teams and external stakeholders to create innovative event concepts and programmes to engage new and existing high-value supporters.
• Lead on the relationship with the Breast Cancer Now Toby Robins Research Centre to deliver best in class research tours that delight, engage and inspire high-value supporters.  This includes building relationships with stakeholders to effectively deliver recognition, stewardship and cultivation plans to ensure long term success.
• Work with the High Value Events team to support the Campaign board and team on the creation and delivery of Campaign-specific events.
• Ensure the opportunities are delivered on time and on budget, with clear and tight objectives and that they are working as hard as possible for the high value audience.
• Develop key external relationships, including high-value supporters, suppliers and event committees, and collaborate with internal stakeholders to ensure smooth event delivery.

Person Specification

• Proven experience in managing large-scale fundraising events, for high-net-worth audiences.
• Proven experience of successfully building relationships with high value supporters, senior volunteers, event committees and event attendees.
• Strong organisational and project management skills with the ability to coordinate multiple priorities.
• Excellent communication and interpersonal skills for liaising with diverse stakeholders.
• Ability to work independently, demonstrating initiative and problem-solving capability.
• Attention to detail, professionalism, and a service-oriented mindset.
• Adaptability and resilience in fast-paced environments.
• Experience of developing and launching a new high-value events is highly desirable.

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.specia

We are looking to appoint someone who sees risk not just as a challenge to avoid, but as an opportunity for kingdom impact. This role calls for someone able to blend robust yet proportionate compliance and an eye for detail, with bold, faith-shaped decision-making.

In this newly created role, you will play a key part in shaping how we coordinate policies, manage risk, and navigate complexity with both diligence and hope. You will ensure that our compliance meets or exceeds required standards, strengthening trust and relationships. You will support governance that enables wise decision-making and foster a risk management culture that both protects the organisation and recognises and seizes opportunities, all while actively pursuing and staying faithful to our calling.

• Salary: £33,000-36,000 (pro-rata) + benefits
• Location: Home-based or the option of a desk at our office in Oxford.
• Terms of appointment: Part-time (22.5 hours per week). Permanent
• Closing date: Monday 3 November at 9am
• Interview date: Interviews will be held over 10 and 11 November 2025

Key responsibilities:

• Compliance management
• Legal agreements and advisory implementation
• Risk management
• Governance support

For more information, see our application pack.

Benefits include:

• 33 days’ annual leave, including bank holidays
• Up to 5 days’ extra leave to serve on the Board of an external organisation
• Competitive contributory pension scheme
• Employer pension contributions up to 7.5%
• Fully employer-funded life assurance
• 24/7 employee assistance programme for emotional and practical support
• Tax-free home-working allowance
• Family-friendly employer
• Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
• Hot-desking facility at Oxford office
• Fully paid-for professional development opportunities.

​It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement.

The Talent Set are delighted to partner with Breast Cancer Now to find a Senior Philanthropy & Principal Gifts Manager. With a bold ambition to transform high-value income over the next five years, including the launch of a landmark £50 million Campaign, this is a pivotal time to join a talented High Value Partnerships & Campaigns team.
This role will lead the cultivation and stewardship of ultra-high and high-net-worth supporters, working alongside the Head of Philanthropy & Principal Gifts, the CEO, trustees and Campaign Board. The successful candidate will deliver best-in-class donor engagement, create tailored stewardship plans, and inspire new and existing supporters to make significant, long-term commitments.

What you’ll do

• Identify, cultivate and steward a portfolio of new ultra-high and high-net-worth prospects, building robust long-term relationships and securing multi-year six and seven figure gifts.
• Develop compelling proposals, cases for support and impact reports.
• Partner with senior leadership, trustees and the Campaign Board to maximise networks and influence.
• Shape donor engagement strategies and deliver high-impact experiences for principal supporters.
• Collaborate across departments to align donor interests with organisational priorities.

About you

• Proven success in major donor fundraising, with a track record of personally securing gifts at a 6-figure level.
• Strong strategic thinker, skilled in creating long-term donor engagement plans.
• Experience working with senior volunteers, fundraising boards or high-level committee to facilitate peer-to-peer approaches.
• Entrepreneurial, collaborative and motivated, with strong communication and relationship-building skills.

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Closing Date: Monday 20th October
1st stage Interviews: Monday 3rd and Wednesday 5th November
2nd stage Interviews: Tuesday 11th November

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Deputy Payroll Manager (12-month fixed-term / maternity cover)

Location: Hybrid / London HQ (minimum 40% on site)
Hours: Full-time (min. 35 hrs/week)
Salary: £43,000 - £47,000

About the role
Goodman Masson is partnering with a major UK-wide not-for-profit organisation to recruit a Deputy Payroll Manager (maternity cover, up to 12 months). This is a key leadership role supporting a complex payroll operation across multiple jurisdictions and stakeholder groups.

You will report to the Payroll Manager and play a pivotal role in delivering payroll services across eight monthly payrolls covering over 8,000 payees (including employees, pensioners, volunteers and commissioned officers). The role demands strong technical acumen, tactical delivery skills, stakeholder engagement, and team leadership.

Key responsibilities

• Support the Payroll Manager in defining and enforcing robust payroll timetables, processes and controls to ensure compliant, accurate, and timely payroll delivery across all legal entities

• Lead on the end-to-end management and delivery of payroll functions, including deductions, third-party payments, tax and statutory returns, and liaising with finance/accounting teams to ensure accurate general ledger posting

• Supervise and mentor payroll assistants, ensuring high standards of performance, training, and appropriate resource allocation

• Develop and maintain strong relationships with key internal and external stakeholders (e.g. HR, finance, banks, regulatory bodies) to ensure effective coordination of data flows and compliance

• Proactively identify and drive process improvements, system enhancements, and standardisation across multiple jurisdictions

• Provide strategic input on payroll risks, compliance, internal control, and reporting

What we're looking for

• CIPP Qualified, or extensive experience in Payroll

• Substantial experience working within payroll in an environment with multiple, complex payrolls

• Proven people management experience (leading/mentoring a small payroll team)

• Strong competency in Microsoft Excel (intermediate to advanced)

• Excellent organisational, prioritisation and communication skills

• Analytical mindset with attention to detail and high levels of accuracy

• A customer-focused, solutions-driven approach

Why consider this opportunity?

• Work within a mission-driven, socially impactful organisation

• A chance to make a visible difference in optimising payroll operations

• Hybrid working model (flexibility to balance remote and on-site presence)

• Expo

Are you a highly organised HR Generalist with a good understanding of employment law and employee relations?

Do you take pride in building rapport and providing an excellent service?

As a HR Generalist you’ll join our People Operations team and support colleagues at British Heart Foundation (BHF) with all employee life cycle matters. You’ll take pride in being the first point of contact for queries and provide guidance on our policies, procedures, and all things ‘people’ that cannot be answered through self-service.

You'll build rapport quickly, knowing when you may need to pass the baton over and work collaboratively with specialist team members across the HR function, including People Relations, Recruitment, People Technology, Payroll and Benefits.

This position is part of a team that takes a pro-active approach to lead, not just respond to requests, so there’s plenty of development opportunities as well as making the role your own.

About you

We're looking for someone with previous HR experience, able to manage a broad range of HR queries, ideally in a large complex organisation. You'll have knowledge and experience using a HR/People System and excellent attention to detail.

You'll have up-to-date knowledge of employment law and solid working knowledge of ACAS codes of practise, CIPD qualified Level 3 would be beneficial.

To be successful in this role you'll have the following skills and experience:

• strong communication and interpersonal skills
• well organised and efficient
• excellent attention to detail
• strong IT skills with experience in MS Office 
• a team player capable of multi-tasking and working under pressure with minimal supervision
• a self-starter, with a can-do attitude
• ensure you find the best possible outcome for the customer and our cause

Working arrangements

This is a 12-month fixed-term, part-time role, working 21 hours per week as part of a job share.

This is a hybrid role, where your work will be split between your home and at least one day per week, in our London Office (NW1 7AW). Thursday is a set in-office day for team collaboration and job share crossover. While we prefer Monday and Wednesday as additional work-from-home days, we’re open to discussing alternatives.

The salary range shown is the full time equivalent and will be pro rata for part time hours.

About us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
 

Interview process

First stage interviews will be a short one-way video interview, successful candidates will then be invited to attend an interview via MS Teams.

Start date: ASAP

Location: UK 

Application Deadline: 7 November 2025. Please note that applications will be reviewed on a rolling basis, so early submission is encouraged.

Job title: Development Manager

Working hours: 35 hrs per week 

Remuneration: £55,000 annually. Final salary will be negotiated based on skills and experience. 

ABOUT IWPR

Founded in 1991, the Institute for War and Peace Reporting (IWPR) is a non-profit organisation that works with independent media and civil society to promote positive change in areas of crisis and conflict. From Ukraine to the Philippines – via the Middle East, Africa, Latin America and Central Asia – we have trained tens of thousands of journalists and civil society activists and built many lasting organisations that remain independent to this day in Afghanistan, the Balkans, Africa and Asia.

THE ROLE 

The Development Manager will proactively develop programme ideas into winnable proposals and progress income from institutional donors as well as trusts and foundations. Reporting to the Global Development Director, the successful candidate will be a self-starter with the relevant experience, skills and relationships to develop a portfolio of prospects and grantmakers. You will work as part of a collaborative and friendly development team and work closely with programmes to develop new ideas and applications.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop new ideas for business development and submit to institutional and/or trusts & foundations as appropriate
• To work with programme teams to submit timely proposals in response to calls including proposal development and coordinating the proposal administration process
• Work closely with the programme teams to identify and respond to new opportunities for their portfolios and develop existing relationships in collaboration with IWPR programmes
• Contribute to the development team and overall organisational income targets
• Develop strategies for engaging new prospective donors – including foundations - through research
• Gather and share information on new potential funding and/or themes and contribute to the intelligence and MEL functions of IWPR with donor information and competitor mapping
• To contribute to the overall strategic development of the team including the MEL and networking functions

KNOWLEDGE, SKILLS AND ABILITIES

• At least 4 years of experience working in a similar role
• Significant and demonstrable experience of securing income from institutional donors, trusts and foundations
• Ability to work independently and as part of a remote team
• High quality verbal and written communication, problem-solving, critical thinking, attention to detail, and a desire to collaborate effectively with peers
• Proven successful experience in identifying and securing unpublished funding opportunities
• Ability to deliver high-level presentations to donors, clients and internal audiences

Applications will be reviewed on a rolling basis. 

Principals only. No calls please. Only those who have been selected for interviews will be contacted. IWPR will never ask for payment for recruitment.

IWPR is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, veteran status or pregnancy and maternity. 

Finance Administrator

We are seeking a motivated and detail-oriented Finance Administrator to support financial operations and play a key role in delivering accurate and timely services.

Position: Finance Administrator
Salary: £20,255 pro rata (£28,357 FTE)
Hours: Part time, 25 hours per week, flexible across 4 or 5 days (Tuesdays in the office required)
Location: Hammersmith, West London, hybrid with 2 days in the office
Contract: Permanent
Closing Date: Midday, Monday 20 October 2025
Interview Date: Thursday 30 October 2025, Hammersmith

Shortlisted candidates will be required to participate in an assessment as part of the selection process. This will be held on the day of your interview, if you are invited to participate.

About the Role

Reporting to the Finance Manager, you will ensure the smooth running of financial transactions including rent accounting and purchase ledger systems.

Key responsibilities include:

• Processing rent charges and receipts accurately on the housing management system
• Managing supplier invoices and weekly payment runs
• Reconciling supplier statements and resolving discrepancies
• Assisting with finance journals and balance sheet reconciliations
• Producing budget reports to support budget holders
• Responding promptly and professionally to resident and supplier queries

This role offers an opportunity to develop your finance career, with scope for further learning and professional growth.

About You

You will bring a proactive and organised approach to the role with:

• Experience of managing varied workloads and priorities
• Strong numeracy, literacy and IT skills, including MS Office
• Excellent communication skills, both written and verbal
• The ability to work collaboratively with colleagues and external partners
• A solutions-focused attitude with commitment to excellent customer service

This role would suit someone looking to build or progress their career in finance, with opportunities for training and development.

About the Organisation

This organisation is dedicated to making a positive impact through providing high-quality housing and services. With a strong community focus, they are committed to delivering safe, secure and affordable homes while ensuring residents have a voice in shaping the services they receive. This is an exciting time to join, with significant development projects and new office facilities in West London.

Other roles you may have experience of could include: Finance Assistant, Accounts Administrator, Accounts Assistant, Rent Accounts Administrator, Ledger Clerk, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Harris Hill is delighted to be working with a health foundation to recruit a Governance Officer. This is an excellent opportunity for transitional candidates who are ready to step up into an officer-level role, as well as those with existing governance experience seeking their next challenge. Our client funds vital research in underfunded areas, giving hope to people with overlooked health conditions. Through this position, you will directly support the organisation’s mission to lay the foundations for ground-breaking discoveries that will improve human health.

This post is offered on a hybrid basis, with three days per week in the London office. It is full-time, though applications from part-time candidates (0.8 FTE) will also be considered.

In this role, you will be central to providing a first-class governance service to the Foundation’s Board of Trustees and its committees. Working closely with the Governance and Data Protection Manager, you will support meetings through scheduling, agenda planning, preparing papers and coordinating logistics. You will also maintain trustee records, support trustee recruitment and onboarding, and ensure governance processes are delivered to the highest standard. Beyond governance, you will have the opportunity to contribute to data protection activities and compliance processes, as well as support wider cross-departmental projects. Your work will ensure that the Board and its committees can lead effectively and make decisions that secure the long-term success of the Foundation.

We are looking for candidates with experience in supporting boards, committees, senior leadership teams or project boards, and an understanding of the not-for-profit sector, either in a professional or voluntary capacity. You will demonstrate strong administration and organisational skills, excellent written and verbal communication skills, and the ability to manage multiple tasks with accuracy and attention to detail. You should be confident in working with senior stakeholders, adept with IT systems, and motivated by the opportunity to improve processes and deliver high standards of governance. Most importantly, you will be ambitious, approachable, dedicated and involved, qualities that reflect the Foundation’s values and will ensure your success in the role.

To apply, please submit your up-to-date CV and a tailored cover letter by Monday, 13th October 2025 at 12.00 PM.

Please note. Only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.