Communications jobs in washington d c, district of columbia
PCS is looking for an experienced and motivational people manager to lead our Member Response Team in maintaining high standards of service to our members.
With experience of managing CRM systems in a service-focused environment, the Member Response Team Manager will value effective processes and clear communication, supporting operational managers in understanding and delivering new and ongoing initiatives.
Project management is key, as the Member Response Team Manager will coordinate multiple workstreams and ensure timely, efficient implementation.
Salary and Location
- Band 4, London Spine points 27-23
- Starting salary: £51,759 p.a. rising to £58,877 p.a. in annual increments
- PCS Clapham
Successful candidates for the Member Response Team Manager will be able to demonstrate:
- Management of CRM systems, functions and applications
- Effective people management and development skills
- Ability to manage projects with successful time and budget management
The main duties of the Member Response Team Manager role include:
- Managing a team across three hybrid sites, to deliver excellent service to our members
- Managing the administration of the democratic processes
- Developing and delivering an agile, project-based approach to implement digital technologies and systems that enhance member service
- Preparing reports and analysis on service quality metrics
An ability to lead on the continued use of digital tools to support team collaboration and improve administrative processes, including telephony, omni-channel systems, case management, and knowledge platforms is an essential requirement for a successful Member Response Team Manager.
The role of Member Response Team Manager offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Manager will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy.
Closing date: at 12 midday on Wednesday 27 August 2025.
Interviews will be held in person: Thursday 18 September 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: MEMBER RESPONSE TEAM MANAGER
Ref: 0925
Grade: Band 4, London
Salary
London Spine points 27-23
London Starting salary £51,759 p.a. rising to £58,877 p.a.
Location: PCS Clapham
Purpose of the job:
To manage the day to operation of the Member Response Team focusing on maintaining a strong relationship with members by addressing their needs and ensuring a positive experience.
Responsible to: Head of Member Response Team
Responsible for: Member Response Team Leaders
Contacts
External:
PCS Members, elected officials and potential members. Employers, TUC, Members of other trade unions and related bodies.
Internal:
PCS staff and managers across Regional and National Hubs and HQ Departments.
Main duties and responsibilities
1. Key areas
- Manage the merged team responsible for membership, data, subscriptions, and call handling, ensuring efficient daily staffing across three hybrid sites.
- Establish and maintain standards for call handling, member service and the online knowledge centre and admin case referrals with other support centre manager
- Develop and implement digital projects to enhance member services, regularly providing updates on progress and outcomes.
- Oversee member service processes, providing periodic reports on service quality metrics and improvement initiatives
- Assist in execute member retention and engagement strategies, presenting results and recommendations
- Regularly assess service prices and providers, propose cost-saving changes, and leverage new technologies and methods to reduce expenses while adhering to budget and policy constraints
- Oversee end-to-end project management, including planning, execution, and delivery, ensuring projects are completed on time, within scope, and on budget.
2. People Management
- Manage work allocation and workflow, future planning and support for team and line manager
- Motivate and manage individuals and the team as a whole to provide a high standard of service
- Check work standards and maintain consistent quality of delegated tasks
- Seek to continuously improve the effectiveness and efficiency of the team
- Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
- Proactively promote diversity issues in line with the wider PCS approach
- Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
- Provide advice and deal with complex issues related to staff management including disciplinary or grievance
- Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
- Deputise for Line Manager when required
3. Systems and Budget Management
- Manage the development and effective use of office systems, ensuring staff are properly trained, consistently apply best practices, and follow standardised procedures across the organisation.
- Recommend and guide the design, implementation, and operation of new systems, ensuring alignment with broader PCS policies such as health and safety and data security.
- Establish statistical systems to generate and analyse reports, including membership, equality statistics, budget, job tracking, and case management.
- Build knowledge of the PCS membership database, its functions, and related applications, collaborating with the PCS Operations manager to address issues and implement improvements as needed.
- Participate and input information into PCS planning and budgeting processes
- Administration of democratic processes
- Manage delegated budgets in accordance with the Unions overall financial policies and procedures, regularly reviewing service prices and providers ensuring services are delivered within the agreed budgets making proposals for savings, and using changing technologies and methods to reduce costs, wherever possible
4. Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance as required to team members
5. Communication
- Formulate and deploy long-term strategic plans for acquiring and enabling efficient and cost-effective information processing and communication technologies
- Draft complex communications including briefs and reports
6. Equality
- Committed to equality, with an understanding of the Equality Act 2010
7. General
- At all times, implement and promote the PCSs Equal Opportunities Policy
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- Act in a manner that enhances the work of the PCS and its overall public image
- Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required
- Such other duties that may reasonably be required and that are within the level of the responsibility of this post
- Willingness to work outside normal office hours and locations on occasion
Person Specification: MEMBER RESPONSE TEAM MANAGER
Ref: 0925
Date: August 2025
Location: London
ESSENTIAL FACTORS
EXPERIENCE & QUALIFICATIONS
- Minimum 3 years experience in people management including induction, work allocation, training, appraisal and conduct in a multi-site environment
- Managing and developing call handling and customer service systems and procedures
- Budget management
TRAINING (including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to participation in appraisal and development review process
- Commitment to undertake job-related training
- Commitment to staff development
KNOWLEDGE
- CRM systems (such as Salesforce), functions and application
- Understanding of Data Protection legislation
- Knowledge and understanding of trade unions, membership and retention Impact and use of Digital and IT
SKILLS
- Ability to build and co-ordinate teams and networks
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Skilled in prioritising, time management, and project delivery
- Effective decision-making and problem-solving abilities
- Proficient in ICT and data analysis to support informed decisions
OTHER
- Commitment to the application of Equal Opportunities policies and practises within the workplace
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
- Willingness to undertake travel associated with managing staff across three locations
We are Living Streets, the UK charity for everyday walking.
We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.
We are looking for an enthusiastic and motivated individual to join the team as our Commercial Sales Assistant. In this varied and exciting role, you will support the sales and operations processes behind our range of products and services, including WOW – the walk to school challenge, our award-winning offer for primary schools. The postholder will work within our trading subsidiary, Living Streets Services Ltd, helping deliver both commercial goals and charitable purpose.
What you’ll be doing:
·Act as the first point of contact for sales enquiries via phone and email.
·Support the full sales process, from preparing quotes and proposals to managing client accounts.
·Assist with order processing, fulfilment, invoicing and resolving delivery or service issues.
·Maintain accurate CRM/database records and ensure smooth communication with clients.
·Help organise outreach events and support the coordination of our annual WOW badge competition.
·Deliver exceptional service to schools, local authorities and other stakeholders.
What we’re looking for:
·Experienced in handling enquiries and providing administrative or sales support.
·A strong communicator with excellent interpersonal skills.
·Highly organised with great attention to detail and time management.
·Confident with Microsoft Office (Word, Excel, Outlook) and ideally familiar with CRM/e-commerce systems.
·Passionate about social enterprise and supporting sustainable, active lifestyles.
Closing date: 25/08/2025 (midnight)
Interviews: 04/09/2025 online via Teams
Our mission is to achieve a better walking environment and inspire people to walk more.





The client requests no contact from agencies or media sales.
The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity that aims to support young people to make safe choices about drugs and alcohol and reduce harm. We do this through increasing understanding of the effects and risks, and helping to develop life skills and resilience. The Foundation was set up in January 2014 by Tim and Fiona Spargo-Mabbs in response to the death of their 16-year-old son Daniel having taken ecstasy
We are recruiting an Operations Coordinator to join our team. This role will work closely with the Director to provide Executive Assistant support; work with the Head of Operations to provide HR and finance administration and coordination; and will provide general administrative support across the staff team. This is a new post to support our ever-growing work, and will be based in our Purley office.
Suitable candidates will:
- be passionate about supporting young people to make safer choices about drugs and alcohol
- have experience of providing EA support
- have experience and confidence of using financial data and of coordinating both finance and HR-related processes
- have excellent organisation and multi-tasking skills, with experience of coordinating a range of admin processes
- be a skilled and clear communicator, enjoying working closely with a number of people within the extended team
- enjoy working in a small and busy team
The client requests no contact from agencies or media sales.
Charity Support Officer
Location: Remote, with regular meetings in London, applicants must be based in or around London
Salary: £27,700 - £29,000 per year
Contract: Full-time with opportunities to work flexibly over 4 days
Reporting to: CEO
About AWN
All Ways Network (AWN) is a UK-registered charity dedicated to empowering non-profits that support diverse Muslim communities across the UK, particularly those with an annual income under £1 million towards becoming fundable.
We provide grassroots organisations with vital services from bid-writing and application reviews to webinars, training, and tailored charity support. This helps them access funding, strengthen governance, build capacity, and adopt best practices in a challenging funding landscape.
Committed to equitable grant-making and a stronger civil society, AWN champions the vision of: “Thriving non-profits empowering Muslim communities to enrich UK society.”
Role Overview
We are seeking a proactive and collaborative Charity Support Officer to help deliver AWN’s mission. You will be the first point of contact for grassroots charities, offering practical guidance, signposting, and building trusted relationships that enable organisations to grow in confidence and resilience. The role involves strengthening governance, compliance, and fundraising capacity, as well as supporting organisations to identify challenges and find practical solutions.
The non-profits you will support work across a wide range of areas for example: women, health and wellbeing, youth, homelessness and poverty, family services, sports, faith groups, crime and gangs, prisoners and ex-offenders, refugees and asylum seekers, drug addiction, older people and rehabilitation, and many more.
Bringing a strong awareness of the barriers facing small charities particularly Muslim-led groups, will be key to helping them build long-term sustainability and impact.
Key Responsibilities
-
Act as the first point of contact for charities and community groups, managing a varied caseload and balancing priorities.
-
Carry out needs assessments to understand organisations strengths, challenges, and funding needs, and develop clear action plans.
-
Provide tailored support, including health checks on governance, compliance, finances, and funding readiness, offering recommendations and signposting to specialist services (e.g., Cranfield Trust, CVS, Charity Excellence etc).
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Advise on funding opportunities, strategy, and application readiness, with referrals to bid-writing support where needed.
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Deliver workshops, webinars, events, and one-to-one sessions to build skills, knowledge, and confidence of grassroots organisations.
-
Work collaboratively with organisations and AWN colleagues (including via the triage and referral system) to identify challenges and develop practical, sustainable solutions.
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Build and maintain strong relationships with charities, funders, and sector partners across the voluntary, public, and charity sectors.
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Represent AWN at external events, conferences, and meetings, helping to organise and deliver events linked to your work.
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Keep accurate records on the CRM, gather feedback, write case studies, and contribute to monitoring, evaluation, and service development.
-
Support AWN’s communications by contributing updates for the website and social media.
What We’re Looking For
We’re looking for someone who is approachable, empathetic, and motivated to make a difference. You’ll have a natural ability to listen, build trust, and meet people where they are, while offering constructive and practical support. Patience, curiosity, and cultural awareness will help you understand the diverse realities of grassroots charities and the communities they serve.
Alongside these personal qualities, you’ll bring a good understanding of the charity sector and the challenges facing small non-profits across the UK, for UK Muslim-led organisations. You’ll have exceptional knowledge of governance, compliance, and funding pathways, and the confidence to guide organisations towards growth, resilience, and long-term impact.
Essential Criteria
-
3+ years’ experience within the UK charity sector (domestic, not solely international).
-
Strong understanding of charity governance, compliance, and the UK funding and grant-making landscape.
-
Insight into the needs and challenges of small and grassroots non-profits, with awareness of the systemic barriers affecting Muslim-led organisations.
-
Experience supporting or advising charities, community groups, or local networks to build capacity and resilience.
-
Ability to work collaboratively with organisations, offering constructive and practical guidance.
-
Excellent communication and interpersonal skills with confidence in public speaking and engaging a wide range of stakeholders.
-
Strong organisational and administrative skills with attention to detail and the ability to manage multiple priorities.
-
Demonstrated ability to work independently, take initiative, and adapt in a fast-paced environment.
-
Comfortable working autonomously and as part of a small team, with minimal supervision.
-
Confident using technology to deliver support and manage work effectively, including CRM systems, Microsoft Teams, and other digital tools.
-
Experience in one or more of the following areas:
- Community engagement and outreach
- Event or project coordination (online and in-person)
- Delivering presentations, workshops, or training sessions
- Monitoring, evaluation, and learning activities
Recruitment Process
Interviews will take place early October 2025.
The process will include two stages: one online and one in-person (to be held in the City of London).
Exact dates will be confirmed before the application deadline.
The client requests no contact from agencies or media sales.
Job Title: HR Administrator
Contract: Permanent
Hours: Full Time (35 hours per week)
Salary: £25,500 – £28,000 per annum (depending on skills and experience)
Location: Coram Campus – Bloomsbury (with flexibility to work from home 2-3 days per week)
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people. We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About the Role
As the organisation continues to grow we are seeking an additional HR Administrator to join our Human Resources support team at Coram.
This multi-faceted HR administration role covers all parts of the employee lifecycle, along with opportunities to get involved in projects such as TUPE, well-being, and recruitment and retention strategies. You will work closely with one or more business partners to support specific entities within the Group and will play an integral role in providing an efficient and effective HR service that adds value to the wider organisation.
We are looking for an individual with experience of working in a HR environment or administrative experience combined with HR qualifications; with strong interpersonal skills and enthusiasm and willingness to learn new skills. The HR support team has a positive and supportive team environment and therefore it’s essential the successful candidate is a team player with a professional, flexible, and positive approach to work.
More information about the role and its responsibilities and expectations can be found in the job description and person specification.
Working at Coram
If successful, you will join a supportive and collaborative team, where everyone’s contributions are recognised and valued.
At Coram, we’re driven by a purpose we care very much about, but delivering the right results for the children and families that depend on us needs people who feel supported, valued and appreciated for their efforts.
We are committed to fostering an inclusive and fulfilling work environment in which our staff can thrive.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 11.59pm, Monday 1st September 2025
Interview Date: w/c 8th September 2025
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neurodiversity, and those from other groups who are underrepresented at Coram.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Coram changes lives, laws and systems to create better chances for children, now and forever.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full Stack Developer
Location: Fully Remote
I'm partnered with a well known UK charity who are hiring for a full stack developer to join the team. Key skills for this role are knowledge of .Net, C#, Entity Framework, SQL server, API's and a experience in full stack positions and also an approachable manner in order to gather requirements from teams within the business.
The Full Stack Developer will be supporting a key organisational project working on an in-house tool allowing partner organisations to work more efficiently.
Skills required for the Full Stack Developer are:
- .Net Core C#, Entity Framework, LINQ, Razor Pages experience
- Strong experience with API's and integration
- Good communication skills and a self starter
.Net / C# / Integration Developer
Apply now for immediate consideration regarding this excellent opportunity!
Understanding Recruitment is acting as an employment agency for this vacancy
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full driving licence and own transport required.
Talbot Village Trust are looking to appoint an Estate Warden, supporting the owner and management team. To be responsible for maintaining the Estate grounds, woodlands and heathland. This is a practical, hands-on role.
Responsibilities:
- Maintenance – groundskeeping, paths, fences, gates and outbuildings, coordinating repairs and improvements.
- Wildlife - Manage and monitor, controlling invasive species and managing biodiversity. Support habitats, heathland, woodlands, wetlands, overseeing plant and animal health.
- Landscaping - oversee maintenance of landscaping, gardens and recreational areas.
- Admin - Assisting with suppliers and other team members, helping with the organisation of Estate events and activities.
- Community – involvement in community engagement activities as required.
- Health & Safety - ensure compliance, inspections of tools and equipment, and visitor safety.
Qualifications & Skills:
- Proven experience in a similar role.
- Chainsaw certificate, brush cutting, first aid and wildlife management (desirable).
- Problem Solver.
- Independent Worker.
- Good Communication Skills.
- H&S Awareness.
- Willing to work outside in all weathers
For more than 150 years, we’ve supported people and communities across South East Dorset. Let’s make change together.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Company Description
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job Description
Join Marie Curie as our next Corporate Partnerships Manager and help us deliver partnerships that change lives for people affected by terminal illness and bereavement.
You’ll take the lead on managing several six-figure corporate partnerships, ensuring they thrive and grow. You’ll be working with major corporate partners to deliver transformational partnerships to develop creative, commercially strong initiatives that increase income, raise awareness, and create lasting societal impact. You’ll collaborate across Marie Curie and with partner organisations to deliver successful fundraising, marketing, PR, and event activity, while spotting new opportunities to strengthen and renew relationships.
What you’ll be doing
- Lead the day-to-day management of several major corporate partnerships.
- Develop creative, commercially strong initiatives to increase income and awareness.
- Build strong relationships with partners, inspiring them to support our cause long-term.
- Track, report and evaluate partnership performance against KPIs and financial targets.
- Represent Marie Curie at partner events, occasionally outside normal working hours.
- Collaborate with colleagues across fundraising, marketing, PR and philanthropy to drive growth.
We’re looking for someone who’s:
- Experienced in managing and developing high-value corporate partnerships.
- Creative, commercially minded and able to turn ideas into impactful action.
- Comfortable analysing performance against KPIs and financial targets.
- Skilled in building trusted relationships with a wide range of stakeholders.
- Confident in delivering high-quality fundraising, stewardship and communications plans
We welcome applications from candidates who may not meet every requirement but bring strong transferable skills and the drive to succeed in this role. Whether your experience comes from the charity sector, private sector, or elsewhere, we value diverse perspectives and backgrounds.
Please see the full job description here
Application & Interview Process
- As part of your online application, you will be asked to attach your CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: Thursday 28th August 2025 (we encourage early applications, as we'll be reviewing and interviewing candidates throughout the campaign.)
Salary: £36,900 - £41,000 (plus London weighing where applicable £3,500)
Contract: 12 month FTC, full time
Based: Homebased with monthly travel to the London Office
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Support Engineer
Salary: £33,000-£44,000
Location: Home-based
35 days annual leave, generous pension, enhanced carer & disability leave, tech allowance
I'm working with a national charity undergoing major digital transformation to recruit a Service Support Engineer to join their IT operations team. This is a fantastic opportunity for someone with a passion for technology, great communication skills, and experienced in 1st and 2nd line IT support.
You'll be part of a collaborative, mission-driven organisation that’s committed to delivering great technical support to staff across the UK. In this role, you'll support day-to-day IT operations, solve problems, manage support tickets, and help maintain critical systems – all while working with cutting-edge tools like Microsoft Intune, Office 365, and Active Directory.
What you’ll be doing:
- Delivering excellent 1st and 2nd line support for staff across multiple locations
- Managing incidents and service requests through the ticketing system
- Installing, configuring, and troubleshooting hardware and software, including laptops, printers, mobile devices, and network equipment
- Supporting Office 365, Active Directory, and remote access tools
- Assisting with onboarding/offboarding, asset management, and MDM setup
- Travelling to offices and service sites to provide face-to-face IT support when needed
Skills required for the Service Support Engineer:
- Hands-on experience with Microsoft Intune, Office 365, and Active Directory
- Knowledge of ticketing and asset management systems (e.g. FreshService)
- Understanding of basic networking and remote desktop tools
- Excellent verbal and written communication skills
- Calm, helpful, and approachable—able to support non-technical users
- Organised, with strong attention to detail and process-following skills
- A demonstrable passion for tech—whether through education, training, or self-learning
Understanding Recruitment is acting as an employment agency for this vacancy.
IT Support | 1st Line | 2nd Line | Microsoft 365 | Intune | Active Directory | Remote | Field Engineer
We are looking for a person who is driven to reach targets through building relationships with bereaved supporters and partner organisations. You’ll also manage warm stewardship of legacy pledgers & become part of a passionate team at JGDR.
Hours: 35 hour per week (with occasional weekend or evenings)
Location: This is a hybrid role, with regular travel required across our operating regions – including North and South Lincolnshire, Nottinghamshire, and East Yorkshire. The postholder will be expected to work flexibly in the community or on the road for meetings with supporters or partner organisations on at least four days per fortnight, with a minimum of one day per fortnight worked from a Jerry Green Dog Rescue Centre (North Lincolnshire, South Lincolnshire, or Nottinghamshire). The postholder will also be expected to attend regular team meetings in an agreed location.
As our sites are in rural locations, holding a full UK driving licence and having access to your own vehicle is essential. (Business mileage is reimbursed according to JGDR’s expenses policy.)
Purpose:
We are seeking a confident, compassionate and target driven individual to lead on the delivery of JGDR’s in memory giving programme and support the delivery of legacy marketing.
Working with the Individual Giving and Legacies Manager, you will be driven to reach targets through building relationships. You will follow up with supporters who have given in memory of their dog, family member, or friend – often following a funeral collection – and help them take the next meaningful step, such as setting up a remembrance page, making a further donation, or exploring other ways to honour their memory. This role is responsible for raising circa £40,000 per year from a portfolio of in-memory products – with aims to grow this valued income line.
You’ll also manage warm stewardship of legacy pledgers and help deliver long-term marketing activity to keep gifts in wills front of mind.
This role would suit someone from a bereavement, funeral, or supporter-facing (sales or fundraising) background who is confident converting warm leads into action with care and professionalism.
Your role
You will sit in the Individual Giving and Legacies team and report to the Individual Giving and Legacies Manager.
Your focus will be on:
- Growing income from in-memory giving through proactive supporter engagement and lead conversion.
- Delivering light-touch legacy marketing and warm legacy stewardship, in support of long-term growth goals.
Responsibilities
In Memory Fundraising
· Work with the Individual Giving and Legacies Manager to develop and deliver the operational plan for in-memory fundraising, including campaign ideas, journeys and stewardship.
· Engage with in-memory donors via phone, email, post and in-person conversations, offering remembrance pages and other meaningful giving options.
· Proactively follow up leads and develop a pipeline to track progress and maximise conversion.
· Convert warm leads into active fundraising, donations, or page creation on our tribute fund platform, MuchLoved.
· Develop and maintain relationships with funeral directors, pet crematoriums and celebrants.
· Promote in-memory giving internally, supporting Operations, Retail and wider Fundraising and Marketing teams to spot and signpost opportunities.
Legacy Marketing & Pledger Stewardship
· Work with the IG and Legacies Manager to craft and execute legacy marketing campaigns and materials, supporting with copywriting and creative development.
· Oversee stewardship of legacy enquirers, intenders, and pledgers, ensuring they feel valued, thanked and connected
· Organise and deliver events or moments of recognition for pledgers, to promote legacy giving to long-term supporters and other target audience groups.
· Manage relationships with relevant agencies and external suppliers, e.g. free will writing services, local solicitors, and Remember a Charity Week.
- Champion legacy giving across JGDR, including working closely with colleagues in Operations and Retail to ensure that Centres and shops are equipped with the information and training needed to promote legacy giving effectively.
Other Duties
· Contribute content for social media, fundraising newsletters, publications and local media to support marketing objectives and increase our engagement with adopters, supporters and donors online.
· Keep up-to-date with sector trends and developments in legacy and in memory giving
· Attend ad hoc supporter and community events to represent JGDR and promote legacy and in memory giving
· Act as a champion for fundraising compliance across the organisation, including ensuring adherence to the Fundraising Regulator’s Code of Fundraising Practice, the General Data Protection Act and PECR, and other relevant legislative requirements
· Manage any complaints from supporters with empathy and professionalism, ensuring sensitive issues are escalated and resolved appropriately.
· Act as a collaborative role model to the wider team, and build strong working relationships with colleagues across the wider charity to be an internal ambassador for Fundraising and Marketing
This is not an exhaustive list of duties but outlines the key roles and responsibilities for this post. The post holder’s specific objectives will be set upon commencing their role.
Performance Measures
Monitoring & Insight
· Ensure that our fundraising CRM is up-to-date, in a timely manner, and develop reporting mechanisms to understand and analyse metrics on your audiences, including legacy enquirers, pledgers, and in memory supporters, and their historical engagement with the charity.
· Maintain accurate supporter records in our fundraising CRM, ensuring the status of in memory fundraising and legacy pledges are monitored and reported on to support financial planning and forecasting against budgets.
· Monitor and report on activity and agreed KPIs, such as donor calls, follow-ups, page creation, and pledger contact. Provide insight to support future development of in-memory and legacy products and journeys.
Organisational Skills & Values
· Committed to dog welfare, and representing the values of JGDR both internally and externally
· Prepared and able to travel to other JGDR Centres and partner organisations where needed.
· Prepared and able to attend relevant supporter events - occasionally at weekends and on evenings – in the community to promote legacy and in memory giving; a time off in lieu policy for this is in place.
Relationships
In Memory supporters
Legacy Pledgers
Funeral Directors
Pet Crematoriums
Centre staff
Retail staff
Fundraising & Marketing Team
Role-specific knowledge & skills
You are:
· A confident and emotionally intelligent individual who can adapt your communication style to suit different supporters and situations.
· Motivated and tenacious, driven by purpose, but also by outcomes – you follow up, track progress, and close conversations well.
· Financially proficient, and comfortable planning, monitoring and being accountable for fundraising budgets to agreed deadlines.
· You’re comfortable dealing with grieving individuals and talking about remembrance, but also how to frame a gift as a positive, hopeful act.
· You’re not afraid of outreach or relationship-building – you pick up the phone, write warmly, and connect quickly.
· Skilled at managing competing demands and shifting priorities – you can adapt when plans change, without losing sight of your key responsibilities or income goals.
· You love the idea of helping people create meaning through giving – and helping dogs find their forever homes as a result.
· Experienced in using CRM databases to input, monitor, and
· report on supporter data and to gather insights
· Diligent, organised and respectful of others’ contributions, and keen to work in an environment that encourages constructive feedback and collaboration
The client requests no contact from agencies or media sales.
The Criminal Justice Alliance (CJA) advocates for a fair and effective justice system. Our insight comes from our members: over 200 non-profit organisations and academics with expertise across the UK justice system.
Reporting to the Chair, the Director will help shape and deliver the strategic direction of the CJA. You will lead on the CJA’s external advocacy work and provide inspirational leadership to our small but high-impact team, foster collaboration with members, and ensure strong governance, sustainability and culture.
If you are a strong collaborator and communicator, share our values and ambitions, and is committed to champion change towards a fairer and more effective justice system, we would love to hear from you.
Deadline is 9am on Monday 15 September 2025. First interviews will be held on Tuesday 23 or Wednesday 24 September 2025.
The client requests no contact from agencies or media sales.
Head of Learning and Practice
Location: Leicester Office, Hybrid + UK Travel as necessary.
Salary: £48,000 Per Annum
Terms: Full-Time, 36 Hours per week
Join Home-Start UK as Head of Learning and Practice to lead on the development, implementation and review of a high-quality practice, learning and development offer for local charities across the UK which make up the Home-Start network.
About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and 178 geographically dispersed local Home-Start organisations, all working together under the same identity. We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.
About The Role
The Head of Practice and Learning will lead on the development, implementation and review of a high-quality practice, learning and development offer for local charities across the UK which make up the Home-Start network. They will ensure that local trustees, leaders, staff and volunteers are empowered with knowledge, skills and confidence in their roles to deliver impactful services. This is a key role on Home-Start’s Leadership Team, shaping the organisation’s approach to evidence-informed practice, learning and development, and capacity building.
The role sits within the Network Impact Team, which supports and enables the quality, safety, sustainability and impact of the Home-Start federation, while nurturing strong relationships and trust across the network. The role holder will lead the Practice Team and the Learning and Development Team, and work closely with colleagues in Volunteering, Quality and Safeguarding, and Data and Impact, as well as in the wider Fundraising, Marketing, Communications, Policy and Infrastructure teams.
As a member of our leadership team, they will provide inspiring, strong and supportive leadership to colleagues, ensuring strong operational management of ongoing activities and planned projects. They will foster cohesion and alignment across Home-Start UK and the Home-Start network. They will work across the organisation and with partners to ensure practice and learning programmes evolve to meet emerging needs and to deliver meaningful, measurable change over time.
Recruitment timeline:
Closing Date: 5pm, Friday 5th September 2025
First stage interviews will be held virtually on the 1st October 2025 and the second stage will be an in-person interview at our Leicester office on the 9th October 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. Appointments will be based on merit, following an open and clear selection process.
The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
Job Role: Senior Fundraiser (Individual Giving)
Salary: £29,000 per year
Hours: Full-time 37.5 hours per week
Contract type: Permanent
Location: Bath/Hybrid
The Role:
Are you passionate about Fundraising?
We’re looking for someone to grow our individual giving programme—boosting supporter value and building lasting connections with our cause.
As part of a small, innovative fundraising team, you’ll have the freedom to shape strategy, create compelling campaigns, and drive growth. Your marketing skills will help attract and inspire donors, while your data insight will ensure effective supporter journeys.
From first gift to regular giving and legacy support, you’ll play a key role in building long-term commitment to Julian House.
Responsibilities include:
- Working with the Senior Fundraising Manager to develop an individual giving strategy that increases donor acquisition, engagement, and income.
- Serving as the CRM Administrator, overseeing its effective use and development for the Fundraising Team
- Project managing our bi-annual individual giving appeals, working with colleagues to design inspiring campaigns that generate six-figure income.
- Promoting our legacy case for support, and securing new pledges, as part of supporters’ journeys with Julian House.
Qualifications / Requirements:
- Experience of leading fundraising activity relating to individual giving, regular giving and / or legacies.
- Excellent communication skills, with the ability to represent your organisation to a range of stakeholders and create high-quality written content for fundraising.
- Knowledge of the homelessness or social inclusion sectors would be desirable, but not essential.
There are many great reasons to join our team!
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
- 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
- 30% staff discount at Julian House charity shops
- 20% staff discount at Julian House bike workshops
- A generous and competitive pension scheme
- Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
The client requests no contact from agencies or media sales.
DFN Project SEARCH offer an evidence-based supported internship model which takes place entirely in the workplace. The programmes provide continuous support to young adults with a learning disability, and autistic people who are aged between 16 – 24 with an Education Health and Care Plan, or equivalent, in their final year of education.
We are looking for skilled administrators to provide support for our Programme Delivery and Corporate Governance teams (although there wll be close working and crossover in the two roles). We are happy to discuss job share or part time working if preferred.
The roles are fully remote, with some attendance at team away days and conferences/meetings where required.
Please see the two Job Descriptions attached with this posting for further information about what is involved in the roles. If you wish to apply for a particular role, please state your preference in your intial cover letter.
If you would like further information about either role, please contact Jule Brennan via the recruitment address listed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced educator with a passion for outdoor learning and community impact? Vauxhall City Farm is looking for a dynamic Education Manager to lead our unique education hub; delivering creative, curriculum-linked programmes rooted in animal care, gardening, wellbeing, and sustainability. You will play a vital role in supporting children, young people, and community groups, particularly those facing educational disadvantage, while helping to grow our outreach and strengthen partnerships across London. This is a rare opportunity to combine meaningful work with professional growth in one of London’s leading city farms.
We're looking for someone with:
-
Minimum 2 years' experience as an educator
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Strong experience working with ages 8–18+
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Proven ability to plan, deliver and evaluate engaging education programmes
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Background in outdoor, informal or community education settings
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Experience managing staff, volunteers or freelancers
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Excellent communication, organisational and partnership-building skills
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Knowledge of safeguarding, health & safety, and inclusive learning practices
Our mission is to use the setting of our urban farm to provide a wide range of educational, recreational and therapeutic support programmes.
The client requests no contact from agencies or media sales.