Communications jobs in washington d c, district of columbia

As the Fundraising and Database Assistant you will join us with the opportunity to hone your skills as a professional fundraiser and database assistant, while playing a crucial role in the team. After an initial six month training and probation period and another six months in post, there will be the opportunity to progress to the role of Fundraising and Database Officer.

From the start, you will help us raise the funds we need to grow and sustain our impact. You will support fundraising efforts across multiple income streams, from grant-making bodies to individual and community giving, as well as assist in the delivery of key fundraising events such as our Annual Lunch. You will contribute to our database, donor stewardship and income recording as well as working closely with our supporters to make sure they have the best experience possible interacting with the Trust. Importantly, you’ll be given the support, autonomy and responsibility you need to learn vital skills and grow into an ambitious team with a strong culture.

This is a fantastic opportunity for a passionate fundraiser who wants to grow their skills and is committed to tackling prejudice in all its forms. You will help contribute to a charity transforming young people’s attitudes and lives. If you have strong abilities, a keen eye for detail, and a desire to make a difference, we encourage you to apply. In return, you will join a friendly, dynamic team dedicated to ensuring Anne Frank’s legacy continues to inspire change for generations to come.

Assistant Editor
c. £30,000
Hybrid Working – minimum 2 days per week in London office

The Talent Set is delighted to be working with a leading international membership organisation that supports professionals in a highly specialised area of legal and financial planning. Renowned for its commitment to education, professional standards, the organisation represents a global network of practitioners who advise families on complex and sensitive matters relating to future planning. We are currently supporting them in the search for an Assistant Editor to join their dynamic Communications Directorate. Working closely with the Managing Editor and Graphic Designer, the Assistant Editor will be involved in the full editorial process, including managing submissions, editing content, coordinating with authors, and supporting publication across digital platforms. This is a fantastic opportunity for a detail-oriented editorial professional looking to contribute to high-quality publications in a meaningful and globally impactful field.

Key Responsibilities:

• Assist in the end-to-end production of two core digital publications, including copy-editing, proofreading, and preparing content for online publication, ensuring high editorial standards are consistently met.
• Act as a key point of contact for contributors, authors, and internal stakeholders, managing communications to ensure smooth collaboration and timely content delivery.
• Upload, tag, and maintain editorial content on the publications’ website using a CMS, ensuring pages are accurate, up-to-date, and optimised for engagement.
• Manage the production and distribution of publication newsletters through Marketing Cloud, ensuring content is timely, relevant, and aligned with audience needs.
• Support content strategy by compiling and writing regular features, such as society news pages, and reporting on website and newsletter analytics to inform future content development.
• Work closely with the Managing Editor and Graphic Designer on daily editorial operations, including organising editorial board meetings and maintaining publication schedules, to ensure the smooth delivery of both publications.

Person Specification:

• Excellent writing, sub-editing, and proofreading skills, with a keen eye for detail and a strong command of grammar and style.
• Highly organised with strong time-management abilities, capable of managing multiple deadlines and editorial tasks simultaneously.
• Collaborative team player with proven experience working effectively across departments and with external stakeholders to produce cohesive and high-quality publications.
• An interest in legal, tax, or financial content or the ability to learn and quick to grasp complex or technical subject matter.
• Strong digital publishing skills, with familiarity in CMS platforms, SEO principles, and analytics tools to support online content optimisation.
• Self-starter with initiative and adaptability, able to work independently in a fast-paced environment and respond flexibly to changing editorial priorities.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Foundations Executive.

This role will build and nurture relationships with UK-based trusts and foundations. You will have individual responsibility of taking care of a portfolio of predominantly four and five-figure donors. You will be responsible for embedding these important ongoing donors into the UNICEF UK family, and actively seeking out and identifying new potential donors.[UA1] [GG2] 

You will already be experienced in successfully raising funds from trusts, foundations, major donors, and/or other supporters. We are also open to candidates with transferable skills that are relevant to the role, such as strong written and verbal communication skills. Experience of using research mechanisms and producing good quality communication for high value donors is highly desirable.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Monday 19 May 2025,  

1st Interview date: Tuesday 3 June 2025, via video conferencing (MS Teams).

2nd Interview date: Wednesday 18 June 2025, in person at UNICEF UK office.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We are gradually moving back to our offices on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one or two days a week in the office and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

We are recruiting to an exciting position that plays a central role in the work of OCVA. As Volunteering Development Officer you will be responsible for promoting and enabling a culture of volunteering across Oxfordshire. You will administer and promote the website Oxfordshire Volunteers, helping individuals to find the right opportunity for them and supporting organisations to recruit and retain volunteers.

This role combines home and office working with getting out and about across Oxfordshire, meeting organisations and volunteers face to face, understanding their needs and celebrating and sharing their successes. We work in partnership across the county and developing meaningful relationships with other groups and organisations is an important part of how you will work in this role.

Working with the OCVA team you will contribute to our programme of training and support for the sector, working with our Deputy CEO to develop and deliver identified training and support needs that relate to volunteering. You will facilitate network meetings across the county and proactively seek opportunities to raise the profile of volunteering initiatives through a wide range of routes from social media through to local news coverage.

At OCVA we believe that volunteering should be accessible to everyone. Your role will have a focus on removing barriers to volunteering so that together we can build stronger, happier communities.

Make a meaningful difference to the lives of D/deaf and disabled people in Islington.

Disability Action in Islington (DAII) is a local, user-led Deaf and Disabled People’s Organisation (DDPO) supporting disabled residents to live independently, access their rights, and thrive. Our advice and advocacy services are free, trauma-informed, and rooted in the social model of disability.

We are looking for a dedicated and experienced Information & Advice Services Coordinator to lead the delivery of our community advice service. This role is ideal for someone who brings both frontline advice experience and the confidence to support a small team working with people facing multiple barriers.

You’ll play a key role in shaping how we deliver rights-based support across welfare benefits, housing, health and social care — and help us prepare for Advice Quality Standard (AQS) accreditation.

About the Role

As Information & Advice Services Coordinator, you will:

• Co-ordinate the day-to-day delivery of DAII’s advice and information service
• Provide direct support to clients with complex or ongoing needs
• Support colleagues and volunteers in dealing with multi-issue casework
• Ensure records are kept accurately and support monitoring and reporting
• Build partnerships with statutory and voluntary services to provide joined-up support
• Lead on quality assurance work as we prepare for AQS accreditation
• Contribute to a positive team culture rooted in reflection, care, and inclusion

Who We’re Looking

For This is a hands-on role for someone who is organised, empathetic, and committed to justice and inclusion. You’ll need to balance coordination with frontline delivery, while supporting others to grow.

Essential:

• At least 18 months’ experience in advice, advocacy or support work
• Knowledge of key issues affecting disabled people, including welfare rights, housing, and social care
• Excellent digital and administrative skills, including using case management systems
• Experience working with people with complex needs and navigating multi-agency support
• Excellent written and verbal communication skills
• Commitment to the values of equality, inclusion, and the social model of disability

Desirable:

• A relevant qualification (e.g. Level 3 in Advice and Guidance) or lived experience
• Experience supporting or coordinating a small team or service
• Familiarity with AdvicePro or similar systems 
• Understanding of trauma-informed and person-centred approaches

What We Offer

• A supportive, values-led working environment
• The chance to shape and improve an essential community service 
• A small, dedicated team where your voice and will make a difference
• Training and development opportunities
• A work culture rooted in trust and wellbeing
• Employee Assistance programme 
• Employee Discount Scheme 

The Hardman Trust supports people on long prison sentences to take their next steps in life. As the Head of Service Delivery your role is to make this a reality by overseeing the delivery of our operational programmes and services. You will be responsible for helping the team to the successfully deliver our four main areas of work:

• Our grants programme

• Our support programme

• Our directory (digital and book)

• Our penfriends programme

Over time, it will include other products and services developed to meet the needs of people on long sentences. This role has a strong focus on team management and development, helping us build staff capacity across our operations to deliver our goals.

Your key responsibilities are to:

1. lead a motivated, happy team 

2. work with colleagues to ensure day-to-day systems are in place for that team to deliver excellent results for long term prisoners 

3. develop and refine our programmes and services 

As an experienced team manager, you will have the ability to use your management and leadership skills to encourage joined-up working, come up with new ideas and approaches, and build a positive, values-based and solution-focused culture across a growing and changing organisation. You will help to ensure our programmes are delivered to a high standard, that they have a positive impact, and that they meet the needs of long-term prison leavers today. 

You are someone that likes to get things done and put necessary operational systems in place to allow great work to be done.  You are someone whose practicality and optimism inspires people in your team to do their best work and thrive in the organisation. You will work with our mission at the heart of what you do, with an eagerness to support those we are here to serve.

You will work closely with the CEO, Finance Manager, and Fundraising & Communications Manager. You will use your relationship building skills to connect The Hardman Trust to the broader CJS sector, raising awareness of our work, learning from others, and helping us to build partnerships.

With one eye on the day-to-day operational delivery of our work and one on the strategic horizon, you will play a key role in shaping and defining our future as we innovate and grow. 

Job description

1. Lead and manage the service delivery team

• Ensure excellent individual performance through regular one-to-one line management.

• Promote and facilitate impact across the team. Foster collaboration and effective communication across programmes.

• Foster a culture of learning, reflection, and professional development in alignment with organisational values and culture.

• Oversee safeguarding across the organization

2. Support operations across the SLT

• Write quarterly trustee reports on delivery impact and contribute to the annual report.

• Feed into fundraising bids and provide data and insights for funder reports as required.

• Build and nurture relationships (and formal and informal partnerships) across the Criminal Justice System (CJS) to promote the work of the Hardman Trust, expand our reach and enhance service delivery.

• Engage with other agencies to ensure best practice, improve sector knowledge and collaborate where it serves our strategic objectives.

• Model The Hardman Trust’s values and contribute to a culture of learning, teamwork, and development.

• Hold the delivery budget, working closely with the Finance Manager

3. Oversee programmes and services

• Develop and deliver the business plan, monitoring progress against objectives and addressing any delays or challenges.

• Ensure high-quality service provision that maximises impact for long term prisoners.

• Oversee the development and implementation of a volunteer strategy 

• Use ethical processes to collect and analyse feedback and data to assess and improve service impact.

• Develop the use of Salesforce to monitor and develop programme impact measurement across operational programmes.

• Unblock obstacles within services and programmes with a creative, solution-focused approach.

To undertake other duties and responsibilities commensurate with the role, as may be reasonably required by Hardman Trust or as a mutually agreed development opportunity. This Job Description will be subject to periodic review in consultation with the job holder.

Person Specification

Essential Experience

• Leadership and effective high-support, high-challenge line management

• Working within (or lived experience of) prisons or criminal justice settings 

• Strong knowledge of service delivery and impact measurement

• Excellent organizational, planning and communication skills

• Safeguarding knowledge and practical implementation

• Project / programme and budget management 

• Digital / remote work fluency

• Ability to write clear, succinct reports, emails and other key communications

• Designing, developing, or implementing programmes or services

 Desirable Experience:

• Contract management

• Volunteer management and best practice in this area

• Galvanising and supporting a remote team

• Stakeholder engagement and partnership development

• Salesforce or CRM development

• Strategy development

Personal Attributes

• Commitment to the mission and belief in the importance of specialist support for long-term prisoners

• Committed to anti discriminatory and inclusive working practices

• An adaptable, solution-focused, can-do approach

• A systems-thinker who can be clear and decisive and support people to make projects fly

• A team player who can navigate the demands (and celebrate the joys!) of small charities

• Skilled at building relationships across the organisation and beyond it

• Unfazed by leadership of a remote team

• Curious and open to learning
   

Circumstances

• The right to work in the UK

• The ability to gain prison clearance

• The ability and desire to work remotely

Membership Lead

We’re seeking a passionate and ambitious Membership Lead to drive membership retention and growth.

As a mission-based organisation, we believe businesses have the power to be a force for good. Our members include a range of tea companies, from start-ups to multi-nationals who have joined us to address the complex systemic issues that the tea sector faces. We convene and facilitate collaboration between communities on the ground, our members, businesses, governments, and civil society, enabling us to mobilise our resources and deliver our transformational strategy.

Position: Membership Lead

Location: E2, near Bethnal Green (London). Hybrid, minimum 3 days in the office.

Hours: 37.5 hours per week (full-time), Monday to Friday.

Contract: Permanent

Salary: £40,000 to £45,000 per annum, depending on experience + company benefits.

Closing date: Wednesday 28th May 2025

About the role:

This role will take the lead in seeking out new opportunities for growth across our membership, including acquisition and retention and will be responsible for developing and implementing new initiatives to reach ambitious targets, as well as ensuring our existing members receive an excellent level of customer service.

Strong communication, engagement and interpersonal skills will be pivotal to this role as will the ability to interact, engage and influence senior stakeholders at all levels. This is a great opportunity to help develop, shape and promote our recently updated membership programme, bringing strong engagement and innovation skills, and experience of piloting and testing new approaches.

The successful candidate will have significant experience working at a manager level in a membership environment and will have experience of running successful acquisition and retention initiatives. They will also be a skilled income/fundraising generator with proven experience in achieving commercial targets, possibly with a previous account management background or experience of a similar B2B membership environment. 

They will be a strong manager with experience of working in a busy and complex environment, managing multiple stakeholders and enquiries, as well as having in depth analytical skills, bringing data to life and providing key insights, which will guide us to make evidence-based decisions and sound judgements across the organisation. 

This dynamic role will combine business development, relationship management, stakeholder engagement and operational oversight to ensure the ETP’s membership base thrives and aligns with our mission. 

Key details:

• Reporting to: Head of Communications & Membership.

• Permanent contract, start date immediate.  

• Hybrid working model with a minimum of three days per week attendance at our London office. 

Key areas of responsibility include:  

• Conduct research to identify and understand potential new member organisations in the tea supply chain. 
• Develop tailored marketing materials, including PowerPoint presentations, one-pagers, and proposals. 
• Represent ETP in meetings with prospective members to articulate the value of joining the partnership. 
• Drive new member onboarding, ensuring a seamless and effective process. 
• Act as the external face of the organisation and as the first point of contact for member queries, providing excellent service and timely responses. 
• Conduct regular check-ins with members to understand their needs and priorities. 
• Collaborate with internal teams to adapt offerings based on member feedback and emerging industry trends. 
• Develop metrics to measure membership engagement and continuously monitor and report on these metrics to senior management and the Board. 
• Lead the implementation, update and oversight of the CRM system to improve member engagement tracking and data management. 
• Oversee data collection processes, including compliance with the organisation’s membership criteria. 
• Support the identification of potential partnerships to bolster fundraising and broader impact. 
• Monitor trends and opportunities in the sector to inform strategic priorities and member engagement. 
• Develop compelling marketing and communication materials tailored to potential members. 
• Collaborate with the Communications team to ensure consistent and impactful messaging. 
• Support the Head of Communications & Membership in the implementation of the overall communications and marketing strategy.
• Support the development of thought leadership pieces, contributing to annual reports, and ensure high-quality written outputs. 
• Manage, upload, and maintain website content effectively, ensuring accuracy and alignment with organisational branding and messaging. 
• Plan, organise, and execute events, including forums and conferences, ensuring seamless delivery and high attendee satisfaction. Oversee all aspects of event management, including venue selection, logistics coordination, speaker management, and on-site execution. Collaborate across teams to ensure communications and events align with our goals. 

About you:

• Approximately 10+ years experience in a Membership role.
• Have the right to work in the UK and reside within a commutable distance to our London office in Bethnal Green.
• Strong communication, engagement and interpersonal skills
• Proven ability to positively interact, engage and influence at all organisational levels including with senior management 
• Proven experience of membership acquisition and retention
• Strong understanding of membership organisations 
• Proven experience of successfully pitching new approaches to prospective members 
• Proven experience in B2B sales, ideally within a membership organisation and agricultural supply chains. 
• Excellent presentation, listening and negotiation skills. 
• Strong verbal and written communication abilities, with fluency in English required and proficiency in additional languages, such as German or Arabic, considered an asset. 
• Proven ability to work independently as a self-starter, demonstrating a dynamic, driven mindset with strong lateral thinking skills to solve problems creatively and effectively with minimal supervision. 
• Strong experience in event management and delivery, including planning, organising, and executing forums, conferences, and other high-profile events. 
• Demonstrated ability to manage multiple accounts and projects simultaneously, while maintaining attention to detail. 
• Willingness and ability to travel both within the UK and internationally as required for the role. 
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office applications. 
• Experience delivering client-focused solutions to private sector needs within a mission-based organisation. 

Desirable:

• Experience with design tools, including the Adobe Creative Suite. 
• Strong understanding of the issues and dynamics in agricultural supply chains and membership organisations. 
• Account management or similar business experience in the FMCG sector or similar environment. 
• Knowledge of corporate social responsibility in supply chains. 

To apply for this position, please submit your online application form through this website and ensure you include your CV (maximum of 2 pages) and a cover letter (maximum of 1 page) outlining your motivation for applying and relevant experience.

About the organisation:

Founded in 1997, this not-for-profit membership organisation with 40 diverse members, collaborates with members and third-party grantors to implement impactful, long-term programs in tea-producing countries, improving the lives of farmers, workers, and communities.

The projects address critical issues in the tea supply chain, including poverty, gender-based violence, human rights violations, deforestation, and inadequate access to services. By partnering with corporate members, funders, and local implementers, they deliver tailored interventions and drive responsible business practices. Leveraging their unique position, they bring together the right stakeholders to tackle key challenges with actionable solutions.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you a big-picture thinker with a passion for digital communication and audience engagement? Do you thrive on leading creative teams and shaping campaigns that make a lasting impact? 

We’re looking for an experienced, strategic marketing leader to join UCB as our new Head of Marketing. This is a senior role, leading a talented and enthusiastic team responsible for all of UCB’s marketing and promotional output – across print, digital, broadcast and social media.

You’ll bring a sharp eye for digital trends, be confident in overseeing website development, print and digital communications and have a track record of delivering strong, multi-channel campaigns. Your leadership will help us grow our audiences, increase awareness of UCB’s ministry, and keep us connected to our supporters in meaningful and measurable ways.

You'll work closely with the Director of Communications and colleagues across UCB to deliver clear, consistent messaging and creative campaigns that reflect UCB’s mission and values.

The essentials: 

• A strong background in marketing and communications – ideally in both digital and print.
• Confidence leading strategy, campaigns, and people.
• A good grasp of digital marketing tools and platforms.
• Excellent communication and organisational skills.
• A heart for UCB’s mission and Christian ethos. 

Location: United Christian Broadcasters Ltd., Broadcasting Centre, Hanchurch Lane, Stoke on Trent ST4 8RY (with the flexibility to work from home up to 40% of the time) 

Closing date for applications: -  Wednesday 21st May 2025 -  Noon 

Interviews: Friday 6th June 2025

Salary: £45,000 per annum.  Plus staff benefits that include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6%

For an application form and job description please visit our website

UCB is a Christian Charity.  Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy

*Please note - interviews for this role will be held on Thursday 5th and Friday 6th June

Job specification

Team: Fundraising

Location: Hybrid – at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home. Required to be in the office at least 2 days per week, including Wednesdays (all-staff office day)

Duration: Permanent (with six months’ probation)

Reporting to: Senior Fundraising Manager

Hours of work: 35 hours per week, Monday to Friday

Salary: £29,060 - £32,700 depending on experience

Overview of the role

As the Fundraising Officer, you will play a key role in delivering a range of fundraising appeals and our individual and regular giving programmes. This position also provides plenty of variety and the opportunity to support and develop skills across several income streams. The Fundraising Officer will work collaboratively with the Fundraising and Communications teams and closely with the Senior Fundraising Managers.

 What you will do as part of our team

Fundraising activities

Individual Giving

· Manage the regular giving programme by implementing a rolling 12-month plan of meaningful touchpoints to deepen relationships

· Develop and implement a plan to encourage increased giving and recruit new regular donors with personalised cultivation and stewardship

· Maximise engagement and retention of individual supporters (giving at a lower to mid level) by prompt thanking, excellent stewardship and building effective donor journeys

Fundraising Appeals

· Manage Glass Door’s direct marketing appeals including our flagship annual Christmas appeal – taking the lead on the direct mail and email campaign

· Lead on content development, and implementation of donor segmentation based on giving history, preferences, and engagement levels

· Work closely with the Communications Team to deliver a robust communication plan – actively taking part in the case studies, content creation and digital campaign plans (social media and website)

· Create and implement a follow-up communication plan to thank donors and provide updates on the impact of their contributions

· Undertake evaluations of each appeal’s performance metrics and donor responses to refine future appeals

Fundraising support

· Monitor the Fundraising inbox and respond promptly to ad-hoc queries from individual donors or prospects

· Support the Senior Fundraising Managers with research into current and prospective donors, and compile information to support funding applications and reports

· Thank and steward in-memoriam gifts

· Support the wider team at events e.g. Sleep Out, Christmas Carols and other supporter events

· Opportunity in due course to work towards managing a small portfolio of trusts, foundations and other grant-making bodies which would involve drafting applications and meeting reporting requirements (depending on interest and aptitude)

Fundraising Administration

· Create and update donor records as required on Access Charity CRM database , ensuring relevant records are kept up to date, accurate and consistent at all times.

· Work with Finance and the Income Processing Assistant to ensure accurate and timely processing of donations, including scanning cheques, coding bank transfers and web donations, entering details in the CRM database, banking cash, setting up Direct Debits and acknowledging/thanking donors via email or post.

· Ensure all fundraising activity is compliant with relevant charity and statutory legislation, and the Fundraising Code of Practice

Person specification

Essential

Knowledge and Experience

· Demonstrable experience in a fundraising role

· Understanding and experience of developing and stewarding supporter relationships

· Experience of project management

· Experience of using a fundraising database to segment and select data, produce reports and analyse information

· Experience of copywriting to produce fundraising letters and other materials

Skills and aptitudes

· Strong research, analysis and numeracy skills

· Excellent attention to detail, taking pride in work at all times

· Excellent verbal and written communication skills with a professional telephone manner and the ability to adapt style appropriately

· Ability to work under pressure, manage time effectively and prioritise a varied workload

· Strong interpersonal skills and the ability to build relationships with a wide range of people from a variety of different backgrounds

· Competent IT skills in standard Microsoft packages (Word, Excel, PowerPoint and Outlook) and CRM/supporter databases

Personal attributes

· A confident self-starter with a positive approach who takes the initiative to get things done

· Highly organised with an ability to prioritise and work independently through a calendar of deadlines and goals

· Able to work collaboratively within a team, as well as with different colleagues from across an organisation

· Being compassionate, insightful and sympathetic to the challenges faced by people experiencing homelessness with a passion to help improve their lives

· Willingness to work flexible hours occasionally, for example at evenings and weekends

Desirable

· Experience of project managing direct marketing activities and campaigns.

· Experience of working with Mailchimp and Access Charity CRM

· An interest in developing skills and securing income from trusts and foundations

We're delighted to be supporting an incredible organisation that believes everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone who is on their side. Leading on the recruitment of their next Media and Stories Manager position, we're excited to speak to press and media professionals from within and outside of the charity sector who can bring the organisation's stories to life with creativity and enthusiasm.

Part time Media and Stories Manager, four days a week

Contract: Permanent role

Location: Hybrid - a mix of work from home and London office with two days per week minimum at the office near to Liverpool Street

Salary: FTE £42,896, pro rata to four days per week

Closing date for applications: Wednesday 21st May

First round interviews, held remotely: 28th and 29th May

Second round interviews, held in person: week commencing 2nd June

Working tirelessly to provide practical help and support through a range of services that cover education, housing, justice, and health and wellbeing, as well as consistently campaigning for the barriers that hold people back in society to be removed, this is an organisation with real clout. Using the unique insight from their services to fight alongside the people they support to make sure they're heard and to campaign for meaningful changes in society.

This is a fantastic opportunity to join their talented team on a part time basis, leading on delivering creative, impactful media coverage to increase the profile of the organisation's services and campaigns, as well as the reach of their campaigns. Core responsibilities within the role will include:

• Deliver national and local media coverage which supports the organisation's strategic aims through high quality proactive and reactive media engagement.
• Gather service user experiences and stories to create compelling media pitches.
• Generate proactive ideas for creative media campaigns and coverage to support the organisation's influencing priorities.
• Develop productive relationships with journalists to become trusted and go-to organisation.
• Work closely with colleagues in the External Engagement team to deliver an integrated communications approach.
• Develop the functioning and processes of the organisation's media team to ensure a slick, responsive and agile media function

An organisation that places diversity and inclusivity at the heart of all it does, this is such a fantastic opportunity for someone with the following skills and experience:

• Experience of delivering high quality national media coverage
• Experience of working in a busy press office
• Excellent verbal and written communication skills, including writing for different contexts and audiences
• Skilled at writing press releases and media briefings.
• Skilled at building positive relationships with colleagues
• Experience of working on integrated campaigns
• Experience working for a charity or third sector press office
• Knowledge of the education, justice or housing sectors

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.

Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

We reserve the right to close the vacancy early if we receive a high volume of applications.

Receptionist

We have an exciting front-of-house role where the reception is the first point of contact within a leading youth charity that helps shape the lives of young people.

Position: Receptionist

Location: Burnt Oak. HA8 0DT

Salary: £13.85 per hour.

Hours:  Saturday 09:30-14:30

Tuesday 11:30-15:30

Wednesday 09:00-14:00

Thursday 12:30-15:30

Contract: Part-time

About the role:

This is an exciting front-of-house role. As receptionist you will be responsible for greeting every young person as they arrive and ensuring they leave safely. You will also be responsible for the reception area: ensuring young people enter the session smoothly; processing new members; directing phone calls and enquiries; maintaining the membership database efficiently; and carrying out regular communication. 

Some of your key responsibilities will include:

• Maintaining the reception area and provide a welcoming environment
• Ensure new members are welcomed and introduced to a member of the youth work team
• Overseeing in-depth database management, ensuring data accuracy, integrity, and reporting to support operational needs
• Ensure Junior members leave sessions safely in the care of parents
• Ensure visitors comply with health and safety requirements and child protection/safeguarding procedures
• Deal with telephone enquiries, take and relay messages, screen, and direct calls
• Enter new members on to the membership database and collect entrance fees
• Ensure that any administration and paperwork is up to date
• Maintain the meeting room calendar
• Keep records up to date related to attendance, trips, events, and meetings
• Administer First Aid in line with procedures (if you are not currently First Aid-qualified, training will be provided)

About you:

To be successful in the role of Receptionist you will be a welcoming, professional, organised, proactive and positive individual, who is passionate about young people and the communities the youth zone serves. You will be someone with a clear ‘can do’ approach, committed to a growth mindset, eager to learn, and willing to take risks all for the benefit of supporting young people. You will demonstrate the organisation’s values through all you do and will commit to giving your best every session for young people.

You will also need to bring with you the following skills and experience:

• Previous experience in managing or supervising a reception desk or entrance point
• Working in a customer-facing environment and dealing with the public
• The ability to engage with all types of people from young people, community members, and colleagues to official visitors and Board Directors
• The ability to diffuse pressurised situations while remaining calm and in control
• Great communication and interpersonal skills
• The ability to work on own initiative and as part of a team
• Excellent attention to detail, thorough and organised

Although not essential previous experience of working with young people and a knowledge of the issues which affect them would be beneficial. As would experience of using a membership system or database.

The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. The strength of the organisation is the diversity of its people, there is a huge value in different people doing things in different ways and we welcome applications from what might be considered non-traditional backgrounds. The one thing we all have in common is our desire to raise the aspirations of young people across the country. We are an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

We very much welcome previous experience working as a Front of House, Front Desk Receptionist, Front Office Coordinator, Front Desk, Front of House Team Member, Reception Administrator, Head Receptionist, etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Do you have experience in creating and optimising personalised email and SMS campaigns? Are you an expert in executing omnichannel customer journeys and seeking a new challenge?

If so, you could be the Marketing Automation Manager we are looking for!

About the role

You will bring your expertise and experience of delivering automated omnichannel journeys to send the right message, to the right person, at the right time, in the media of their choice. You will bring your passion for utilising customer data to deliver personalised, targeted customer-centric marketing to deliver business goals.

Your responsibilities will include:

Working with the transformation team to build customer journeys in our new MarTech platform, Adobe, supporting building a bank of digital collateral, migrating existing communications into the new platform and ensuring all marketing activities conform to BHF brand.

Collaborating with internal teams to make the most efficient use of current customer data and how to use it to personalise within communications journeys. Whilst supporting on building audience segments and business rules for customer engagement.

Reporting on performance of communications and translating this information for wider stakeholders, utilising tools to understand conversions and customer behaviours to inform a marketing automation strategy to be shared with digital and other fundraising colleagues.

About you

To excel in this role, you will need:

• Strong understanding of omnichannel principles, alongside data segmentation and personalisation in digital communications
• Experience of integrated marketing automation platforms such as Adobe (desirable), dotdigital, Salesforce or Hubspot
• Proven ability to develop impactful creative and copy and experience designing, developing and delivering automated personalised customer journeys
• Experience of working with large data sets and utilising to improve customers lifetime value
• Skills in analytics and data visualisation tools
• Experience of project management and effectively using tools to support this such as Jira

Working arrangements

This is a blended role, where your work will be dual located between your home and our London office.

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

About us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy,Igniting Change , along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Interview process

The interview process will be two stages with the first stage scheduled for w/c 26/5.

Please note that this role is known internally as “Digital Customer Journey Production Manager”

Fundraising Systems Coordinator

We're seeking a Fundraising Systems Coordinator to coordinate fundraising operations and help transform young lives through music.

Position: Fundraising Systems Coordinator

Location: Gloucester/hybrid (minimum of 2 days in the office per week)

Hours: Full-time or Part Time, 0.8-1.0 FTE (30-37.5hrs week)

Salary: £28,000 - £32,000 pro rata

Contract: Permanent

Closing Date: Sunday 1st June, 5pm

The Role

As Fundraising Systems Coordinator, you’ll play a vital role in ensuring the smooth running of the charity’s fundraising operations. Working closely with the Head of Fundraising, you’ll manage a diverse portfolio of funders, grants, and donations, enabling them to meet fundraising targets and support young people across Gloucestershire.

Key responsibilities include:

• Supporting the implementation and management of a new CRM system to streamline fundraising operations
• Coordinating the submission and reporting of over 80 funding applications annually
• Managing communications and reporting processes for active grants
• Maintaining accurate donor and funder records in line with GDPR
• Leading funder stewardship, ensuring regular tailored communication with funders
• Researching new funding opportunities and presenting findings to senior leadership
• Writing small funding applications using existing resources (with support provided)
• Coordinating a small programme of fundraising cultivation events
• Providing administrative support to the fundraising team, including organising meetings, taking minutes, and staying informed on sector developments

About You

The ideal candidate will have experience of using project management tools/workflows/CRM systems, understand the importance of data in demonstrating impact and be able to manage an ever-evolving range of priorities, deadlines and specific funder requirements.

Essential skills and experience include:

• Strong IT and systems skills, including CRM and project management tools
• Experience in fundraising operations, grant management or similar roles
• Excellent organisational skills and attention to detail
• The ability to manage multiple priorities and deadlines effectively
• Strong written and interpersonal communication skills
• Based within commuting distance of Gloucester

It would be a bonus if you also have:

• Experience in fundraising stewardship or stakeholder engagement
• Knowledge of Gift Aid and UK giving patterns
• Experience working in the arts, youth, voluntary or community sectors

About the Organisation

With a mission to inspire and transform young lives through music, the organisation aims to break down barriers and build confidence, self-belief, and motivation among young people, enabling them to reach their full potential in both music and their lives. This work focuses on inclusivity and diversity, engaging with under-represented young people, particularly those from challenging circumstances.

Benefits include:

• Pension is 3% of basic salary
• Flexible working
• Lots of staff training and development opportunities
• Cycle to work scheme and a shower at work so we encourage you to be active
• Enhanced Maternity policy
• Wellbeing and social programme for staff
• Annual leave entitlement: 22 days plus bank holidays plus all the days between Christmas and New Year
• Staff can request additional unpaid leave throughout the year
• A really amazing staff team and culture

You may also have experience in areas such as Fundraising Officer, Development Coordinator, Grants Officer, Fundraising Administrator, Development Assistant, CRM Coordinator, Philanthropy Assistant etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This dynamic role is perfect for someone who’s confident building relationships with businesses and passionate about connecting people with our mission.

You’ll focus 60% of your time on securing and managing corporate partnerships – from Charity of the Year collaborations to sponsorships and brand activations – and the remaining 40% supporting campaigns, appeals, and fundraising events.

What you’ll bring:

• A track record in business development, sales, or corporate fundraising
• Strong communication, proposal writing, and relationship-building skills
• An eye for opportunity and a collaborative, can-do attitude
• The ability to juggle multiple priorities while keeping supporters engaged
• Knowledge of fundraising practices, data protection, and CRM systems

A driving licence and access to your own vehicle is essential. If you're creative, driven, and ready to help protect wildlife, we want to hear from you.

In return we will offer you support, training and continued professional development, not to mention a fantastic working environment! You can also expect free entry to the park.

If you would like to join our unique and vibrant organisation to become a part of the Marwell Family, please view the full candidate brief on our website and complete a Marwell application form.