Communications jobs in watford, hertfordshire
Fantastic opportunity at Age UK for an experienced direct marketing professional! This Direct Marketing Manager role sits within the Individual Marketing Division and would manage the Age UK Individual Marketing Loyalty programme to retain supporters and grow repeat giving through delivering excellent supporter experiences, deepening our relationships with our charity audiences. The post holder will also be responsible for development of the In Memory programme.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office - currently once a week on a Thursday and may involve occasional travel, including some overnight stays. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Age UK internal grade 5L
Last date for applications 18th June, 2025
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Can demonstrate a broad range of experience within the Direct Marketing discipline, with a proven history of managing a range of online and offline marketing activities to drive income. A, I
- Proven successful experience of managing large complex direct marketing budgets and campaigns. A, I
- Proven financial planning experience, including reforecasting and budget-setting, with a history of making strategic decision making when building forecasts. A, I
- Extensive experience analysing and reporting on the performance of online and offline Direct Marketing campaigns. A, I
Skills and Knowledge
- Clear communication and interpersonal skills, with the ability to work with people at all levels. I
- Ability to work on own initiative as well as part of a team. I
- Confident proactively finding solutions in complex situations, navigating different stakeholder needs and expectations. I
- Highly organised and ability to manage a range of competing priorities at the same time. I, T
- An understanding of charity stewardship programmes and what drives supporter loyalty. I
- Excellent project management skills. A, I, T
- Strong numerical and analytical skills. T
- Experience of using databases for reporting. I, T
- Ability to critically assess concepts and copy based on marketing best practice. I, T
- Proficient in the use of MS Office applications, particularly Excel and Word. T
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
Experience of line management and performance management. A. I
Skills and Knowledge
Knowledge of the function of a Fundraising division, and the role of Individual Giving within this. A, I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies, to allow us to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting our recruitment team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
Head of Fellowship Experience
Team: Fellowship | Location: London / Hybrid | Salary: £55,000 - £65,000 | Permanent, Full-Time
About the Role
Harris Hill are proud to partner with a leading organisation to recruit a dynamic and experienced Head of Fellowship Experience. This newly created senior role offers an exciting opportunity to shape and lead an exceptional end-to-end fellowship journey, delivering outstanding user and experience design at scale.
You will lead a talented team responsible for enhancing engagement, boosting retention, and ensuring the fellowship experience is world-class across recruitment, onboarding, lifecycle communications, and community engagement. This is a unique role for someone passionate about user-centred design, with proven leadership skills and experience working within diverse, member-focused environments.
Key Responsibilities
- Lead the strategic vision for the fellowship experience, embedding user-centred design principles across all touchpoints
- Manage and develop a multidisciplinary team including community managers and CRM automation specialists
- Drive continuous improvements through user research, data insight, and testing to enhance conversion, engagement, and satisfaction
- Oversee lifecycle communications to ensure cohesive, meaningful fellowship journeys from onboarding through renewal
- Collaborate with cross-functional teams to embed outstanding experiences within communities, digital platforms, and intervention projects
- Champion diversity, equity, and inclusion within the team and wider organisation
- Manage a budget of circa £60k and meet direct income targets
Who We’re Looking For
- Proven expertise in user and experience design, ideally in member-based or customer-focused organisations with 10,000+ users
- Experience designing scalable, digitally enabled fellowship or community experiences at scale
- Strong leadership skills with the ability to manage and inspire a diverse team
- Excellent communication skills and a data-driven, agile approach to problem-solving
- Commitment to fostering inclusive environments and embedding DEI principles in all aspects of work
This is a pivotal leadership role that offers the chance to shape an innovative fellowship experience, working in a collaborative and mission-driven environment. You’ll join an organisation dedicated to making a meaningful impact while developing your own leadership and user experience expertise.
For more information, please submit your CV to .
Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £28,000 to £32,000 per annum (dependent on experience)
Working pattern: Full time over a 4 day working week. Hybrid working with one day a week in our central London office (London Bridge)
Who we are
We are Spinal Research, the United Kingdom's leading medical charity focused on the repair and restoration of the spinal cord. Every two hours someone in the UK becomes paralysed. Globally, it is estimated that 15.4 million people are living with paralysis. It can happen to anyone at any time, changing lives instantly.
We fund groundbreaking research that will cure paralysis, helping to ensure people living with spinal cord injuries will one day receive life-changing treatments.
About the role
We are seeking an individual giving officer to support the development and delivery of our individual giving programme. This is an exciting opportunity to play a key role in our fundraising team, helping to grow income and deepen engagement from our supporter base.
Key duties
- Assist in the planning and implementation of individual giving campaigns that deliver sustainable income growth and long-term donor engagement
- Manage supporter engagement and acquisition across multiple channels including social media, email, SMS, direct mail, and online campaigns
- Work closely with the fundraising, research, and communications teams to ensure successful delivery of individual giving activities
- Oversee data selection for campaigns to optimise return on investment and support testing; ensure data is managed securely and in line with GDPR
- Support reporting and forecasting of financial and non-financial performance across the individual giving programme
- Contribute to the development and launch of a mid-value donor fundraising programme
- Support donor journeys that build loyalty and increase lifetime value through a range of fundraising products
Skills and experience required
- Proven experience managing projects across direct marketing channels, including both digital and print
- Strong copywriting and creative writing skills
- Experience developing fundraising and marketing content based on audience insights
- Confident working with external agencies across creative, print, digital, and media
- Experience supporting the planning and budgeting of individual giving activity
- Familiarity with legacy marketing is desirable but not essential
Benefits
- Five weeks annual leave plus bank holidays
- Full time hours over a 4-day working week (32 hours, Fridays off)
- Flexible working with core hours between 10am and 4pm
- Hybrid working with one day a week in the office
- Private health insurance cash plan
- Eight percent pension contribution
- Cycle to work scheme
- Onsite gym at the office
How to apply
If you would like to apply and join our energetic team at this exciting time, please submit your CV and a covering statement (no more than two pages) outlining your interest in the role and why you believe you are a good fit.
Commitment to diversity and inclusion
Spinal Research is committed to fostering a diverse and inclusive environment. We provide equal opportunities for all applicants, regardless of race, sexual orientation, disability, age, or gender. We welcome applications from all backgrounds and are happy to make reasonable adjustments to ensure a fair recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The opportunity to help organise one of the world’s biggest global health events in 2028.
Job title: ICTMM Events Manager
Reports to: CEO
Hours of work: Part time moving to full-time
Salary: 35-40k subject to experience
Job type: Fixed term contract to end September 2028
Location: Initially based in the London Office with some travel to Liverpool
Job summary
The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity that supports members who work in, or are interested in, tropical medicine and global health.
In September 2028 it is hosting the International Congress for Tropical Medicine and Malaria (ICTMM) on behalf of the International Federation for Tropical Medicine (IFTM), in Liverpool, UK.
ICTMM 2028 expects to receive over 1,500 attendees, hopefully with over 40% coming from outside of Europe. It is an educational meeting with a high proportion of the content driven by abstracts. The event is being delivered by RSTMH with the support of a Professional Conference Organiser (PCO).
The ICTMM Events Manager has responsibility for coordinating the development and delivery of ICTMM 2028 at RSTMH, working with the RSTMH team, the PCO, the event venue ACC Liverpool, IFTM, and other suppliers. The individual would be based at RSTMH where the role would start on a part-time basis and move to be full-time 17 months before the event.
The role requires an able self-starter who understand the logistics and considerations of running a scientific, abstract-driven event of 1,500+ attendees, of working with a PCO and of educational events attended by a high number of international guests. There will be some travel to Liverpool and the role would require some overnight stays there before and during the event.
The candidate needs to have excellent event management and project management skills, communication and relationship building skills, and to be organised and flexible with a great attention to detail. They should be as comfortable developing an events strategy, as answering queries about tickets sales, and negotiating sponsorship. Alongside delivering the ICTMM meeting there are opportunities for partners to deliver events at the same venue, which are also the responsibility of the events manager.
The role will start as one day per week and then move to be full time as we approach the event. The current expected timings are
- Up until 31 March 2026 – 7 hours/1 day per week
- 1 April 2026 to 31 March 2027 – 21 hours/3 days per week
- 1 April 2027 to 30 September 2028 – 35 hours/ 5 days per week
Up to 1 April 2027 the role is purely office based, and there is flexibility to work the hours between Tuesday and Friday (not Mondays). The role has core hours of 10am-4pm so the working day needs to be within these hours.
The role may require work in the evenings or weekends and potential time staying in Liverpool.
Main responsibilities
- Develop a comprehensive project plan for all aspects of ICTMM 2028, working with the PCO, and be responsible for ensuring all stakeholders meet deadlines leading up to the event
- Coordinate stakeholders working on ICTMM 2028, ensuring all are up to date with progress and relations run smoothly – including RSTMH, PCO, conference venue, IFTM, ICTMM Strategic, Sponsorship and Scientific Committees and other third parties
- Work with RSTMH CEO to recruit Committee Chairs and members, develop a long list of partners and sponsors for funding and support, and develop legal agreements for these
- Develop and disseminate accurate and timely content about ICTMM through a dedicated website, a dedicated newsletter and other marketing materials, which is high quality, and accessible
- Work with the RSTMH CEO and PCO to deliver sponsorship and other financial support for the event
- Help coordinate meetings of the ICTMM Committees where needed
- Assist the PCO with activities to maximise attendance to the event
- Help deliver travel and accommodation, plus assist with visas for speakers and sponsored attendees
- Oversight and responsibility for the budget, and re-forecasting of income and expenditure for the event
- Work with the PCO on the logistics of the event management e.g. exhibition space and registration
- Assist RSTMH and the Scientific Committee to secure plenary speakers, assisting with logistics
- Establish and manage a system to monitor and evaluate progress towards ICTMM 2028
- Manage all ICTMM event enquiries that come through to RSTMH and forward to the relevant team
- Develop systems and processes to ensure we capture all data from ICTMM into our CRM
Person specification
- Strong event and project management and organisational skills
- Excellent problem-solving skills with a proactive approach and mind-set
- Excellent communication skills, both written and verbal
- Brilliant time management and task prioritisation skills
- Meticulous attention to detail
- Good writing skills and ability to produce creative content
- Relationship building skills, being able to inspire others and bring them with you
- Professional and articulate
- Experienced team player – able to fit in and work with other team members
- Interest in tropical medicine and international health
- At least 3 years proven track record of managing and delivering successful national and ideally international events, measured in terms of attendance, budgets, and achieving sponsorship
- Understanding or experience in coordinating events of the scale and diversity of ICTMM 2028
- Experienced working with PCOs, Committees, and ideally Board members and high profile speakers
- Numerate with experience of budget management including forecasting, and financial monitoring
- Experience of working with a CRM system, running reports and analysing data as needed
- Willingness to work unsocial hours, and to travel outside of London, with reasonable notice
We will be interviewing candidates as applications are received and so may close the application process early.
Please do apply as soon as possible.
To apply for this role please send us your cv and a supporting statement of no more than 1,000 words which lays out clearly how your experience matches the key responsibilities and person specification. Please also include a statement to confirm if you are able to work in the UK without a visa. (Please insert your supporting statement where it asks for your cover message or covering letter).
No agencies please.
To apply for this role please send us your cv and a supporting statement of no more than 1,000 words which lays out clearly how your experience matches the key responsibilities and person specification. Please also include a statement to confirm if you are able to work in the UK without a visa. (Please insert your supporting statement where it asks for your cover message or covering letter).
Location (UK): Office Hybrid* - London
Hours: Full-time, 35 hours per week
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Occasional national travel (approximately once a quarter)
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
Versus Arthritis is seeking a Philanthropy Officer with strong relationship building skills and experience in securing major gifts to support impactful fundraising initiatives.
About the role
As Philanthropy Officer at Versus Arthritis, you will play a pivotal role in supporting our ambitious goals for growth and impact. Sitting within the Philanthropy and Partnerships team, your work will be central to securing the support of individuals who are passionate about our cause. You will engage with mid-level donors, develop tailored communications, become proficient in using our customer relationship management (CRM) system ThankQ, as well as craft experiences that foster long-lasting partnerships.
This is an exciting opportunity to be part of a high-performing and supportive Philanthropy and Partnerships team, working collaboratively across the charity to showcase the difference donors make to people with arthritis.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Experience in writing compelling donor proposals and identifying potential supporters.
- Skilled at building relationships and managing a portfolio of high-net-worth individuals.
- Experience with handling and upkeeping a database.
- Able to plan and deliver engaging stewardship programmes.
- Collaborative and organised, with a strong understanding of philanthropy.
- A confident communicator with good financial literacy.
- Committed to the values of Versus Arthritis and passionate about making a difference.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
The client requests no contact from agencies or media sales.
This role is an Account Management and New Business split and would suit someone with great communications skills, who is bursting with energy and creativity, and unafraid to try new approaches. We foster an environment where it is ok to make mistakes, be creative and try new things so that we can bring our prospects and partners the best opportunities to grow.
In this role you will:
- Build and manage a fast paced and highly effective new business pipeline for opportunities within a 25-150k threshold
- Prospect, engage, pitch and win new business opportunities with high value corporates at a partnership value between 25-150k
- Manage, steward and relationship build with our current partners to ensure partnership uplift
- Work with project teams to collate accurate reporting and impact data for the partnership accounts you manage and look for impact opportunities for your pipeline prospects
- Collaborate with teams across Carers Trust to build pitch decks, proposal toolkits and engagement tools for the corporate team to deliver to partners and prospects
- Work with the Corporate Manager and Head of Corporate to sell and scale our new employability offer to corporate prospects
Our ideal candidate:
- Will have a good track record of securing new business opportunities in a charity or sales role
- Will have experience in account managing relationships
- Strong interpersonal and pitch building skills
- Capacity to take initiative and identify opportunities
- Financial literacy sufficient to present project budgets and corporate partnership costings
- Self-motivation with enthusiasm for working flexibly as part of a team
Download the attached documents to find out more about the role and the perks for working at Carers Trust.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
The role is responsible for delivering comprehensive HR support across the organisation, covering recruitment, onboarding, training, and support for performance management and employee relations. It includes managing volunteer processes and working closely with both internal managers and external HR and payroll providers. The postholder will play a key role in maintaining effective HR systems, ensuring policy compliance, and supporting a positive workplace culture.
Key Responsibilities
- Managing end-to-end recruitment processes across multi-disciplinary teams; including
- Ongoing development, coordination, and oversight of SCT’s volunteer recruitment, onboarding, training, and administration in collaboration with SCT’s managers.
- Working closely with SCT’s outsourced HR support.
- Providing SCT managers with guidance on volunteer recruitment and any management issues.
- Implementing, maintaining and reviewing an annual training plan for all employees.
- Maintaining up-to-date staff files and HR system records including DBS validation, handling confidential employee and volunteer data in line with data protection legislation.
- Supporting employee relations by assisting with complaints, grievances, and disciplinary procedures, including provision of support to managers on all employee-relation matters.
- Working with SCT’s Business Operations Officer to ensure accurate information is provided to SCT’s outsourced payroll administrators to ensure accuracy of all relevant information.
- Supporting the ongoing review, development and improvement of clear, consistent, and accessible policies and procedures across the organisation.
- Working closely with SCT’s managers to promote the ongoing communication, implementation, and participation in the review cycle of policies and procedures.
- Undertaking other reasonable duties that may be required from time to time.
Person Specification
• CIPD qualified to level 5 or significant HR Management experience will also be considered
• 3+ years demonstrable generalist HR Management experience or similar role types
• Demonstrable experience of working across multiple sites
• Excellent communication skills both in the written form and in person with the ability to adapt to all audiences
• Experience of presenting material and report writing to a range of audiences
Essential Skills and Experience
- Proven experience in managing end-to-end recruitment processes, including onboarding, training, performance management, absence, and leaver procedures.
- Awareness of UK employment law and GDPR, with a willingness to learn and apply policies correctly.
- Understanding of volunteer management, including recruitment, onboarding, training, and administration.
- Experience with outsourced HR support services, providing HR guidance and support to managers, particularly in volunteer and employee management matters.
- Experience in maintaining accurate HR records and handling confidential information in line with data protection legislation.
- Practical knowledge of employee relations processes, including handling complaints, grievances, and disciplinary procedures.
- Familiarity with payroll processes and working collaboratively to ensure accurate payroll data.
- Comfortable using HR databases, spreadsheets, and Microsoft Office tools.
- Excellent organisational skills and attention to detail.
- Strong interpersonal and communication skills, with the ability to work collaboratively across teams.
- Help coordinate internal communications and staff events.
Desirable Skills and Experience
- Experience in developing and implementing annual training and development plans.
- Previous involvement in reviewing and updating organisational HR policies and procedures.
- Experience in the charity or voluntary sector, particularly in managing and supporting volunteers.
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Work Rights Centre is looking for a motivated colleague to support our frontline advice team by acting as the first point of contact for clients, providing efficient triage of cases, and to support the delivery of key projects.
This is an ideal opportunity for a candidate with a strong sense of justice, who values impact, and enjoys client-facing work in a diverse and agile team. We can accommodate hybrid work, and offer 28 days of annual leave in addition to a winter holiday break.
The role
You will have the opportunity to make a true impact on people’s lives by acting as the first point of contact for clients, and leading the triage of varied enquiries. You will collect and record information about people’s cases, before they are allocated to one of our legal advisers in the Employment or Immigration team, and contribute to client-facing materials. You will also support the smooth running of the organisation by providing administrative and office support.
About you
We seek an enthusiastic frontline worker, who shares our mission to end in-work poverty by helping vulnerable workers find justice, and who has:
-
Two years of experience working in a client-facing capacity
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Experience collecting information, and setting clear client expectations
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Excellent written and verbal communication skills
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Excellent time management, demonstrating an ability to juggle multiple tasks
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Knowledge of, and empathy with, experiences of migrants and other vulnerable workers.
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Experience in triaging client enquiries or providing advice in a legal setting would be highly advantageous
Please download the job description for full responsibilities and complete person specifications.
How to apply
We are actively interviewing for this role as applications come in, so please apply as soon as you can.
Please send your CV and Cover Letter by 29th June 2025 and don’t hesitate to reach out with any queries about this opportunity.
The client requests no contact from agencies or media sales.
Business Development Officer – London, South East and East of England
Role purpose:
- Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact.
- Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income.
- Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty.
Key responsibilities:
Retain and grow existing centre relationships
- Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential.
- Deliver against annual centre income targets by supporting centres to continue and expand programme delivery.
- Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback.
- Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support.
- Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships.
Generate and convert new business
- Identify and research high-potential leads across your allocated sectors (e.g., secondary, FE, community) using BI and CRM insights, sector intelligence, and marketing-generated activity.
- Plan and deliver proactive outreach activity via a Sector Development Plans.
- Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts.
- Support new centre onboarding, from initial conversations through to registration and early delivery support.
- Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities.
Deliver outstanding customer experience
- Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback.
- Ensure every interaction reflects the Leadership Skills Foundation’s values.
- Maintain consistent and accurate records of communications, registrations, and engagement history.
- Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities.
- Champion a customer-first mindset and share insight to improve performance against our customer experience objectives.
Use data and insight to drive decisions
- Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors.
- Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement.
- Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities.
Collaborate across teams and support innovation
- Work closely with key teams to coordinate campaigns, messaging, and respond to customer feedback.
- Feedback insight from centres to inform programme development and sector-specific improvements.
- Contribute to team planning meetings, training sessions, and department-wide initiatives.
- Support the induction of new team members and contribute to a collaborative, learning-focused team culture.
Skills, experience, and knowledge
Essential
- Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience.
- An understanding of education systems in the UK.
- An understanding of initiating prospect engagement, business development strategies and meeting sales targets.
- Strong interpersonal and communication skills.
- Experience of working on own initiative and being a self-starter.
- Confidence in presenting externally to customers and partners.
- Experience of working with sales forecasting tools and Management Information systems.
- Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making.
- Ability to present information concisely using Microsoft Office programmes.
- An ability to network, influence and build relationships with key stakeholders and customers.
- An ability to convert external relationships into long standing customers results.
Desired
- Previous experience in a sales environment.
- An understanding and passion for leadership skills development and the value it provides for young people and centres.
- Excellent customer service skills.
- An understanding of awarding bodies and their operating landscape.
There are numerous benefits that are available to you as a member of Leadership Skills Foundation.
In addition to working for an organisation that is forward thinking with a clear commitment to your wellbeing, we also offer an array of both contractual and non-contractual benefits as outlined below.
Contractual benefits:
- Standard 36 hour working week.
- 25 days annual leave rising to 30 days per year after completion of five years’ service.
- Automatic enrolment into NEST Pension scheme after three months, with the option to join group personal pension plan with matched contributions up to five percent following successful completion of probationary period.
- Agile/flexible working.
- Home working.
Non-contractual benefits:
- Discretionary extended Christmas break.
- Vitality Health Care Plan following successful completion of probationary period – with the option to add family/significant others at reduced rate.
- Meaningful and regular one-to-one system as part of a structured personal development process.
- Sight test and eyewear financial support.
The client requests no contact from agencies or media sales.
Population Matters – Director of Fundraising and Engagement
Location: Home-based with occasional travel (and a regular presence in the office).
Salary: £70k per annum, reviewed annually.
Contract: Permanent, full-time hours.
Population Matters, the organisation shining a light on the impact our growing population is having on us and nature, is seeking a Director of Fundraising and Engagement to lead and inspire a passionate team towards achieving a global funding model that is diverse, sustainable and pioneering by 2030.
Population Matters is a small yet ambitious global organisation with a vision of a world in which our human population lives fairly and sustainability with nature and each other. With Sir David Attenborough as a patron, the charity works to campaign, inform, undertake research and do all they can to encourage an open fair-minded and constructive debate about population to achieve a better future for people and the planet. They aim to create a wave of public awareness and corresponding policy action on a growing population and unsustainable consumption.
This is an exciting time to join the organisation with a revised vision, mission and values, in conjunction with a new global strategy for 2025-2030 launched earlier in the year.
The role of Director of Fundraising and Engagement will play a pivotal part in bringing the organisation’s five new strategic goals to life through targeted fundraising work made possible through strong relationship management, influential fundraising and engagement activity and effective partnership building with key stakeholders and donors. Using a test and learn approach, you will develop a diverse range of donors, allies and influencers who care about the planet and who will support and amplify the charity’s work. The role will also be responsible for exploring global funding opportunities around the creation of new regional hubs and ensuring that Population Matters’ fundraising is supported by clear, compelling, positive, targeted communications.
The role will also sit on the Senior Leadership Team (SLT), working collaboratively with the CEO and other Directors to ensure the organisation delivers impact across its strategic goals.
The successful candidate will have a strong track record in successfully developing and implementing fundraising strategies or plans, including leading a high performing team, as well as experience of securing funding from international sources or experience working in an international/global context. You will also have demonstratable success in developing and/or delivering an individual giving or legacy programme as well as a philanthropy or grant-seeking function.
You will have strong relationship building skills with major donors and individual supporters, able to align their giving needs with Population Matters’ work. Excellent communication skills will be combined with a resilient and optimistic approach and the ability to work independently with professional drive. Finally you will be passionate about the vision and mission of Population Matters.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 7th July, 9.00 am.
About Us
The Advice Services Alliance (ASA) is the umbrella body for the not-for-profit social welfare advice sector in the UK. Our members include national organisations such as Citizens Advice, Age UK, Law Centres Network, Macmillan, and Shelter. Together, our network represents around 2,000 advice outlets across England and Wales.
We exist to champion access to justice by strengthening the advice sector. We do this by promoting collaboration, developing quality standards, influencing policy, and leading sector-wide projects that support the delivery of high-quality, accessible advice.
ASA also owns and manages the Advice Quality Standard (AQS), the only independently audited quality mark designed specifically for providers of generalist and specialist social welfare legal advice services.
We are entering an exciting new phase of strategic development, expanding our impact across the sector and working to ensure advice services are high-quality, sustainable, and accessible to those who need them most.
The Role
We are seeking a highly capable and motivated Deputy Director to lead our quality assurance work and play a central role in shaping and delivering cross-sector projects. You will oversee the management and strategic development of the Advice Quality Standard (AQS) and collaborate closely with the Director on broader organisational and policy initiatives.
You’ll represent ASA at external stakeholder meetings, manage contracts and project teams, and act as a senior leader within a small and dynamic team that is passionate about access to justice and social welfare.
Key Responsibilities
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Lead on the delivery of the Advice Quality Standard, ensuring its integrity and independence as a sector-wide benchmark.
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Manage and deliver strategic projects aligned with ASA’s business plan and broader goals.
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Represent ASA at external meetings, consultations, and strategic discussions with stakeholders.
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Line manage project staff and consultants, and oversee contract relationships with AQS licence holders.
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Build and maintain strong relationships with key partners and funders, including government and regulatory bodies.
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Identify opportunities for growth and development in ASA’s offer to the sector.
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Support ASA’s communications strategy, including website, newsletters, and social media.
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Stand in for the Director when required and contribute to the wider running of the organisation.
What We’re Looking For
We are looking for someone who is passionate about social justice and experienced in leading quality assurance or project delivery in a public or voluntary sector context.
Essential skills and experience include:
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Commitment to the values of human rights, social justice, and access to justice.
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Strong project management skills and experience delivering strategic outcomes.
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Understanding of standards and quality assurance in service delivery.
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Excellent communication and stakeholder engagement abilities.
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Proven experience in managing people, partnerships, and budgets.
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Ability to work flexibly, independently, and as part of a collaborative team.
Desirable experience includes:
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Direct knowledge of the social welfare advice sector.
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Experience managing quality assurance frameworks in public services.
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Skills in fundraising, evaluation, or research.
Benefits
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Salary: £42,000 per annum (inclusive)
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Pension Contribution: 6% employer contribution
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Annual Leave: 30 days + 8 statutory bank holidays
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Flexible Working: Office space available in central London, with flexible hybrid arrangements
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Professional Development: Opportunities for training and learning within a supportive environment
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Impact: A unique opportunity to influence quality and standards across a critical sector
The client requests no contact from agencies or media sales.
Background:
The Bomb Factory Art Foundation is a charitable arts organisation with a mission to support emerging and established artists through exhibitions, residencies, and studio provision. With galleries across five sites in London, The Bomb Factory is known for its community-focused, artist-led programming that champions experimentation and accessibility. 2025 marks the Bomb Factory’s 10th anniversary — a milestone that underscores its long-term impact, evolution, and resilience in a volatile art landscape. The Bomb Factory creates space for public access to contemporary art without barriers. Our commitment to fostering inclusivity and accessibility in the art world drives our extensive learning and participation programme, tailored to enriching local communities and schools.
The charity is now seeking its first Development Manager to play a pivotal role within this small but ambitious organisation to support with its celebratory anniversary event and longer-term goals. The event will be ambitious, fun, a spectacle to inspire and create a sense of community. The aim is for the event to act as a springboard to a structured fundraising programme, increased public engagement and reputation-building efforts to keep the Bomb Factory’s doors open for the next ten years.
The role has potential to scale with the charity and would suit someone who is experienced and hands-on with development, a team player, willing and confident to contribute to decision-making and shape fundraising strategy.
Job title: Development Manager
Reporting to: Strategy Manager and regular liaison with Director, Head of Operations, Trustees
Hours: 3 days (21 hours) a week flexible between the hours of 9am and 6pm - to be agreed with the Manager
Length: 6 month contract (immediate start) with potential to be made permanent on a 2-day a week basis
Location: The role can be worked on a hybrid basis, with an office currently based in the Bomb Factory Holborn building. Applicants must be able to come to the London office at least one day per week
Salary: £35,000 FTE per annum (prorated for part time)
Job purpose
To plan and project manage the charity’s 10 year anniversary celebratory event to be delivered in October 2025 and to kick start the charity's fundraising prospects.
Specific responsibilities:
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Alongside the wider creative team, plan and project manage the 10 year anniversary celebratory event to be delivered in October 2025
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Contribute to strategic communications of telling our story and articulating the case for support
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With support from the team and building working relationships with Trustees and other key stakeholders, identify and cultivate supporter prospects for the event and future fundraising opportunities
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Lead on sponsorship and partnership opportunities for the event
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Set the charity up for success with systems and processes to underpin prospect cultivation
Responsibilities following the event, with potential to extend the contract:
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Building on the case for support - lead the research and design and initiate implementation of a fundraising strategy suitable for the charity
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Advise on and embed good practice around fundraising
Requirements
Essential:
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Significant experience of initiating and delivering impactful events
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Strong organisational skills including budgeting
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A self-starter, able to work in a small and dynamic organisation
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Be an active participant in the world of art and culture, accustomed to networking with a range of stakeholders
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Proven experience of developing and putting into practice fundraising strategies in a similar role, working with individual donors, partnerships, trusts & foundations or public funders
Desirable:
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A strategic thinker who can support the team to develop and communicate the Bomb Factory’s evolving role as a key organisation within the London arts ecosystem
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Confident in communicating through all types of media
Applicants must have the right to work in the UK.
The client requests no contact from agencies or media sales.
Help transform the lives of burns survivors with your fundraising expertise.
The Katie Piper Foundation is the only charity in the UK providing a comprehensive rehabilitation pathway for adult survivors of life-altering burns and scars. We are a small, national charity founded by Katie Piper OBE, offering survivors personalised support for their physical, mental and emotional wellbeing.
We're looking for a Major Donor and Partnerships Fundraising Manager to join our passionate team. This is an exciting opportunity to lead and grow our major donor and corporate income streams, delivering excellent stewardship and building long-term partnerships that help survivors rebuild their lives.
What You’ll Do
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Lead our major donor and corporate fundraising strategy, in collaboration with the CEO
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Nurture and grow high-value supporter relationships
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Drive income generation from individuals and companies through tailored stewardship and strategic campaigns
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Represent the charity at meetings and events, building a strong external profile
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Manage a pipeline of prospects and develop a programme of donor cultivation and engagement
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Oversee budgets and reporting, ensuring income targets are met
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Line manage the Fundraising Support Officer
About You
You’re an experienced relationship fundraiser with:
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A strong track record in securing major gifts and developing corporate partnerships
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Excellent communication and networking skills, with confidence engaging donors at all levels
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A creative and strategic approach to growing income
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Financial management experience and a keen eye for results
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Proficiency in using fundraising CRMs like Donorfy
What We Offer
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Salary: £40,000 FTE (£32,000 actual for 28 hours/week)
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Flexible and remote working (travel to London expected for meetings)
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28 days leave + public holidays (pro rata)
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Enhanced parental leave and sick pay
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Laptop, phone, and home office setup provided
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A meaningful role in a small but mighty charity transforming lives
Be part of something life-changing. Join us in helping survivors thrive.
How to Apply
Please apply with your CV and a cover letter answering the following:
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What has drawn you to The Katie Piper Foundation and this role?
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How will your skills, experience, and networks help us grow?
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How do you meet the person specification?
We encourage you to write your cover letter personally – let your voice and experience shine. Alternative formats (video/audio) are welcome. If you need any adjustments to the application process, let us know.
- Closing Date: Sunday 22nd June
- Shortlisting: 23rd/24th June
- In-Person Interview: Friday 27th June, London
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Brent Food Bank can only function effectively with a core of volunteers who are engaged in all aspects of the foodbank's operation. As the Food Bank becomes busier and as its services grow the Volunteer Coordinator will be responsible for promoting volunteer engagement, the development of our current volunteer community, and the recruitment and development of new volunteers.
Specific responsibilities:
• Proactively liaise with the staff team to determine volunteer requirements
• Strategically recruit new volunteers
• Oversee the induction and training of all new volunteers
• Ensure mandatory training is completed by all volunteers
• Manage and promote the development of our volunteer community with briefings and tailored training that will help them fulfil their roles effectively
• Promote Equity, Diversity and Inclusion within our volunteering programme, fostering an environment where all individuals are valued
• Engage with those within our local community with lived experiences of poverty and foodbank use to create and promote participation opportunities at Brent Foodbank
• Demonstrate effective communication, ensuring our volunteer community is up to date on any news or developments at the foodbank
• Encourage open lines of communication, acting as the main point of contact for any concerns, compliments or suggestions raised by our volunteers
• Process volunteer leavers
• Promote the wellbeing of our volunteer community, liaising with the Foodbank Manager on recognising volunteers and organisation of a minimum of two volunteer events a year including an annual volunteer team-building and planning day
• Comply with and uphold all relevant health and safety policies, seeking to minimise hazards for others
• Comply with and uphold all relevant data protection policies
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Data Officer
We are looking for a Data Officer with a keen, analytical mind who is comfortable working with large datasets to be a Data Officer within the Knowledge and Insight team.
Position: SIT53 Data Officer
Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings)
Salary: Circa £32,100 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance to where you live)
Hours: Full-time, 35 hours per week
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 11 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Head of Data Services, the Data Officer will meet data needs relating to the management and delivery of supporter and engagement products. You will work alongside three other Data Officers to assess, prioritise and provide solutions including the building of data selections and journeys for direct marketing purposes and the running of supporter data imports and exports.
Experience of using CRM Dynamics, Faststats and PeopleStage and or any Donor CRM for marketing purposes will make you a person of interest to us. We will support you in learning to use any of the tools and applications used and actively encourage the development of your data and analytical skills. Communication skills play a key part in this role, because you will need to be able to talk through or present selections or solutions to stakeholders.
Key responsibilities will include:
- Delivering data selections, Building automated journeys for fundraising and engagement activity to support increased income generation and supporter retention, ensuring communications are delivered to agreed Service Level Agreements.
- Providing reports and data sets to supporter product owners, managers and delivery staff to help them maximise the impact of activities.
About You
You will have a proven record of:
- Working with large datasets for marketing purposes and provide solutions and or data in response to enquiries from colleagues and other teams.
- Using a relational customer/supporter database to import and export data to and from external suppliers; including data mapping and the design of appropriate import processes.
- Use of a marketing automation tools such as Faststats and PeopleStage.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
To fulfil the role you must be resident in the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Data Officer, Data Manager, Database Officer, Database Manager, Data Marketing Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.