Communications jobs
Battersea has an exciting new strategy and the care of our cats and dogs is at the heart of this. Over the next few years, we aim to continuously improve how we can help more cats and dogs through our centres, extend our support more widely to those that need help, and improve our customer experience.
We have recently introduced a new CRM system for the animal journey and now want to introduce changes that will improve how our teams work together better across animal care and how we can make best use of the tools and system we now have.
This leadership role will play a critical part in leading the strategic change programme for animal care, by planning, co-ordinating and monitoring all the change projects as one overall plan needed to drive the continued transformation of our animal care and teams. They will also oversee the regular planning and monitoring of Operational business plans to ensure they are on track and in synchrony with the change plans.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 3rd August 2025
Interview date(s): 13th August 2025 and 14th August 2025
All applications must be submitted before the closing date advertised.
We reserve the right to close the vacancy early if a high volume of applications is received.
For more information, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
We're recruiting a Team Manager to lead specialist domestic abuse services that centre survivors and disrupt harm across Liverpool
This is a rare opportunity to join a values-led, justice-driven charity making deep and lasting impact.
At Merseyside Domestic Violence Service (MDVS), we believe in holding systems and those causing harm accountable, not survivors. For 25 years, we have built a reputation for trauma-responsive, intersectional services that work across the whole family, from early intervention to high-risk.
We are looking for a team manager to lead the delivery of our frontline interventions and support services across stalking, child-to-parent violence and abuse, and our flagship ANCHOR project. The successful candidate will also lead on a new Friends & Family initiative, CALL (Creating A Life Line).
You will supervise and support a team woring across complex risk and trauma, ensuring survivors are heard, believed, and empowered to make decisions on their terms.
This is a role for someone who thrives in complexity, understands the importance of systems change, and has the emotional intelligence to support a growing, mission-driven team.
Key Responsibilities include but are not limited to;
- Line manage and support a team delivering trauma-responsive support to survivors, children and perpetrators.
- Oversee case management and supervision, holding risk safely while empowering team members.
- Build partnerships across statutory and voluntary services and represent MDVS in multi-agency reflective practice and accountability.
- Contribute to our strategic development and culture of innovation, learning, and survivor co-production.
About You:
- You have strong domestic abuse experience and an understanding of coercive control, stalking and perpetrator behaviour.
- You are confident in supervision, case management, and managing safeguarding risk.
- You lead with compassion, clarity, and integrity and can support others to do the same.
- You are committed to equity, survivor leadership, and dismantling the barriers facing those most marginalised.
Salary & Benefits
- £33,500 per year, rising to £35,300 in year 3.
- 30 days annual leave + bank holidays
- Pension contribution of 3%
- Clinical supervision, reflective practice, and development opportunities
- Hybrid working options
- A collaborative team
Position: Data Operations Manager (Technology/IT)
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, with flexibility to work remotely
Salary: Starting from £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Profession/Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our Data Operations Managers sit within Product and Systems Management team.
Our Data Operations Managers have a key role in ensuring our end to end processes are working through our central CRM system. These processes include the processing of our income through the system such as Gift Aid, regular giving and special events, Direct Debits.
This role also ensures our end to end data flows are fit for purpose and that data within it are clean, accessible and available.
This role is responsible for:
- Custodian of our CRM data and responsible for major data import/export into the system including data validation, de-duplication, cleansing and fixing of data throughout the multiple data systems.
- Responsible for the curation and management of import and export routines of key fundraising data using appropriate tools.
- Responsible for forming and managing how the functions work within the Organisation to build key relationships with key data users to ensure data is correctly ingested
- Responsible for defining and setting standards and principles of data use in the system and fully enforcing these principles across the Organisation and to suppliers.
- Maintenance of legacy systems and processes where necessary
For this role we’re looking for:
- SQL (SSIS, SSRS) knowledge
- Knowledge of Dynamics CRM 365 and associated technology
- Working knowledge of KingswaySoft
- Knowledge of deduplication techniques
- Proven data management skills and experience
Closing date for applications: 9:00am on Monday 14 July 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
About our client
Our client is one of the UK's largest independent charitable funders, awarding £100 million annually to support work in health, welfare, education, the arts, and heritage.
The Trust was established to realise the philanthropy of Sir Hans Rausing and to honour the memory of his late wife, Julia Rausing. Julia's legacy reflects a belief in a compassionate society that supports the vulnerable, broadens opportunity, and enriches life through creativity and cultural engagement. The Trust's approach to giving is strategic, responsive, and rooted in enduring personal values.
About the Role
We are seeking a highly organised and detail-oriented Grants Officer to support the delivery of our grant-making programme in Gloucestershire. Working from a shared office space in Stroud, you will collaborate closely with our Gloucestershire-based Trustee and the wider London-based team.
This is a varied and rewarding role focused on grant proposal assessment and due diligence -including the review of organisational and project finances, evaluation of community need, and analysis of grant outputs and long-term impact. You'll be instrumental in ensuring our grant-making processes are smooth, transparent, and effective.
Key Responsibilities
Grant Assessment & Due Diligence
- Review and assess grant applications, focusing on financial health, project feasibility, and alignment with the Trust's funding priorities.
- Summarise key findings, including financial and project overviews, to inform internal decision-making.
- Support impact and risk assessment processes by gathering relevant data and documentation.
Grant Administration
- Maintain up-to-date and accurate records of all applications, grant decisions, payments, and reports using the Trust's Salesforce-based grants database.
- Prepare grant documentation, e.g. payment schedules, offer letters, and agreements.
- Monitor reporting requirements and deadlines, following up to ensure timely submission of reports and other deliverables.
Meeting & Review Support
- Assist in scheduling and preparing for grant review meetings, including Trustee and staff assessments.
- Compile application summaries, reports, and briefing documents to support effective decision-making.
Grantee Communication & Support
- Serve as a primary point of contact for applicants and grantees, responding to queries with clarity and professionalism.
- Ensure grantees are informed of reporting requirements, deadlines, and expectations.
- Draft and proofread grant-related correspondence, ensuring tone, content, and formatting meet high standards.
Monitoring & Evaluation
- Support the collection, review, and analysis of grantee reports, with a focus on financial accountability and project impact.
- Help organise and occasionally accompany the Trustee on site visits to funded projects, contributing to follow-up reporting and observations.
Operational & Team Collaboration
- Contribute to the ongoing development and improvement of grant-making systems and administrative processes.
- Assist in compiling internal and external reports, presentations, and impact materials.
- Foster strong collaboration across the team, supporting coordination between Gloucestershire- and London-based colleagues.
Person Specification
Essential
- Experience in an administrative, project coordination, or grant-related role.
- Excellent attention to detail and high standards of accuracy.
- Strong organisational and time-management skills.
- Clear written and verbal communication skills.
- Confident using Microsoft Office (especially Word and Excel).
- Comfortable working with databases and digital tools.
- Ability to manage tasks independently, while being a strong team player.
- Professional, friendly, and reliable, with good interpersonal skills.
- Commitment to the values and mission of the Julia Rausing Trust.
Desirable
- Experience in a grant-making organisation or charity setting.
- Familiarity with grant c
We are searching for an approachable, and compassionate Individual to join us as a community-based Dementia Adviser covering Central / West - North Wales. The successful individual will join our supportive and compassionate team, focusing on supporting people affected by dementia, as part of the North Wales Memory Support Pathway.
Hybrid with travel covering - Central and West North Wales
We provide advice and guidance to people affected by dementia via face to face, online and telephone appointments; passionately promoting their independence, improving sense of well-being, putting people in more control of their lives. This role also involves building connections with other local services to help people find all of the support and activity available to them.
What you will do:
- Offer a vital, compassionate advice service to support and guide those affected by dementia - in person and by phone.
- Manage referrals, assist clients in assessing their information and support needs in a person-centred manner.
- Problem solve – helping people find ways to better live around symptoms and challenges that come from their dementia.
- Provide knowledgeable and trusted information regarding services and benefits available, assisting people in accessing them.
- Develop a proactive approach in reaching people with dementia and carers who may not otherwise access our services.
About you:
- Ability to update patient or client databased and IT skills to use Teams, Zoom emails
- Have a strong understanding of supporting people who have additional support requirements
- Be able to manage time and workload effectively
- Possess varied communication approaches and adapt language and style to a wide variety of audiences
- Have resilience to manage and support challenging and potentially emotional situations.
- Live within, or in commutable distance from Central and West North Wales
Interviews via Teams 31 July 2025
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Director of Philanthropy and Partnerships
Location: Hybrid (UK office Cranfield preferred and/or Folkstone, Kent), with UK-wide travel and occasional overseas travel
Reports to: Chief Executive Officer
Contract Type: Full-time, Permanent
Salary: £65,000-£70,000
Make a Meaningful Impact
Role Overview: Are you a values-driven leader who thrives on building relationships that leads to lasting, transformative impact? Do you want to transform the lives of isolated people living in some of the world’s most remote places?
Mission Aviation Fellowship (MAF) is a not-for-profit Christian organisation that uses aviation and technology to bring help, hope and healing to some of the world’s most isolated communities. Operating a fleet of 120 plus light aircraft across more than 25 countries, we are driven by our Christian faith to serve communities cut off by mountains, jungles, swamps and deserts to deliver critical support like medical care, education, disaster relief, Bible and spiritual support, where it’s needed most.
We are now looking for a Director of Philanthropy and Partnerships to lead our ambitious income growth strategy, championing our mission to high net-worth individuals, trusts, and strategic partners who want to see their generosity truly change lives.
What You’ll be doing
Strategic Leadership:
- Design, drive and deliver MAF’s Philanthropy and Partnerships strategy to significantly grow income and deepen engagement
- Identify opportunities for innovation in donor acquisition, engagement, and retention
- Contribute to organisational strategy as part of the Senior Leadership Team
- Support the CEO, Trustees and other senior stakeholders in leveraging their networks and relationships
- Match donor passions with compelling giving propositions—from medical flights to capital appeals
Team Leadership:
- Lead, develop and support a dedicated team of fundraisers and administrators
- Foster a high-performance culture grounded in collaboration, ownership, and Christian mission
- Build a team known for excellence in donor stewardship and partnership development
Cross-Organisational Collaboration:
- Work closely with Marketing, Programmes, and International Teams to build powerful cases for support and share donor impact
- Represent Philanthropy and Partnerships at Board level, offering insight, reporting, and influence
Donor Management:
- Personally manage and grow a portfolio of significant donor relationships (major gifts of £25,000 to £1 million+)
· Develop strategies to increase fundraising support for people related activities, including our need to drive overseas recruitment and take overall accountability for the staff income budget”.
- Ensure your team delivers an excellent donor experience—tailored, proactive, and relational at every stage of the journey
Who We’re looking for:
We know that diverse teams make smarter decisions, foster innovation, and better reflect the communities we serve. We warmly welcome applications from individuals of all backgrounds, especially those who are underrepresented in the charity and international development sectors.
You’ll Bring:
- A track record of success securing major gifts (six and seven figures) from high net-worth individuals, and ideally from trusts and where appropriate institutional donors
- Significant team leadership experience, with a strong track record of motivating staff, delivering results, and building capability
- A strategic mindset, able to build and implement long-term growth plans and donor journeys
- Exceptional networking, communication, and interpersonal skills, with the gravitas to influence and build lasting partnerships
- Strong financial understanding, budgeting skills, and up-to-date knowledge of fundraising regulation and GDPR
- A deep passion for international development and Christian mission
- An understanding of how to frame technical, spiritual, and humanitarian work in ways that resonate with different audiences
- A self-starter who is not afraid to challenge the status quo
- A team player who leverages individuals’ strengths to complete objectives
Our Values & Christian Commitment
MAF is a Christian organisation and this role requires commitment to our vision, mission, and values. The role holder will need to be a committed and mature evangelical Christian, able to participate fully in the spiritual life of the organisation, including prayer meetings, and be comfortable representing MAF as a faith-based charity.
We recognise and respect the diversity of Christian traditions and expressions of faith. We encourage applications from all individuals who can demonstrate an understanding of, and support for, our Christian ethos.
Why Join MAF?
- A flexible and supportive working culture
- A generous non-contributory pension scheme (10% of salary)
- 22 days annual leave plus office closure at Christmas and bank holidays
- An opportunity to be part of an inspiring, global mission
Practical Details
- Location: MAF UK, 1st Floor Castle House, Castle Hill Avenue, Folkestone, Kent, CT20 2TN or unit 41 Cranfield Innovation Centre, Wharley End, Bedford MK43 0BT
- Working Hours: Full-time, 36+ hours per week (flexible)
- Probation: 6 months (with 3-month review)
- Notice Period: 3 months
How to Apply
We want to ensure our recruitment process is accessible and welcoming to all. If you need any adjustments or support during the process, please let us know. We are committed to creating an inclusive workplace where everyone feels valued, heard, and able to thrive.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support. SANE also promotes and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.
About the role:
We are looking for a compassionate and committed Youth Support and Project Officer to join our SANEline Services team with a dedicated focus on supporting young people affected by mental health.
In this role you will;
- Deliver emotional support and to both adults and young people
- Shape and lead on a youth helpline and/or written service
- Liaise with external agencies and services
- Help build and shape youth focused services at SANE
You will bring;
- Experience of supporting young people with mental health needs ideally in complex situations
- Strong safeguarding knowledge
- A trauma informed, empathetic and resilient approach to support
- The ability to build trust and rapport with young people and families
Salary: £30,000-32,000 per annum, depending on experience
What can you expect?
- To work within SANE’s framework, including regular check-ins, debriefs. To receive training specific to your role and the wider SANEline services.
- To become part of an established and diverse team.
- To gain exposure to a wide range of mental health problems.
- To gain valuable practical experience in providing emotional support to both adults and young people.
- A culture where team members support and learn from each other.
- A warm supportive and encouraging environment.
Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis
Closing date: Midday 23rd July 2025 – early applications encouraged
To apply: Please complete your application before the closing date, addressing all areas on the job description and person specification (downloadable below) and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.
The client requests no contact from agencies or media sales.
Raven Housing Trust are partnering exclusively with Robertson Bell in their search for a permanent Financial Controller. Raven is here to make a difference, working as a team to build homes and change lives. Raven is also ambitious: a sector-leader in carbon reduction, with commercial ventures and a focus on the future.
The overall purpose of this Financial Controller role is to prepare the statutory accounts for the Raven Group, alongside maintaining the general ledger, purchasing systems and interfaces to other operational systems, as well as leading the team responsible for managing Raven’s finance transactions, treasury, cash management and fixed assets.
The Role:
- Leading and co-ordinating delivery of the financial statements for the group including leading on the annual external audit
- Managing and developing the Financial Control Team consisting of five direct reports and a wider team of ten in total
- Management of the general ledger, including all financial transactions and fixed asset accounting
- Responsible for the financial control framework and for day to day treasury management
- Oversight of all VAT, corporation tax and the general tax strategy for the group
- Responsible for managing the annual rent setting process
- Reporting into the Assistant Director of Finance you will work with other Managers in the Finance and Procurement Teams to ensure best practice is maintained throughout the finance team.
The Organisation:
Raven Housing Trust is a social housing provider based in Redhill, Surrey. They own or manage around 7,000 homes and are committed to investing in homes and neighbourhoods to develop local communities where people want to live. The majority of their customers rent their homes from them, although they also support customers who either own the lease to their homes or have purchased their homes on a part-rent/part-buy basis. You’ll be joining a highly committed team known for its collaborative culture, supported by a driven and supportive Line Manager.
Person Specification – Essential:
- Professional qualification (CCAB or equivalent)
- Proven track record of leading financial management in charitable, public sector, or similarly regulated environments, with a strong focus on compliance, transparency, and accountability.
- Good working knowledge of financial control frameworks, accounting and purchasing systems
- Skilled communicator, with the ability to influence and engage with a wide range of audience
- Proven experience leading on developing or implementing accounting and purchasing systems
This role will be based at Raven's head office in Redhill, Surrey and will require a minimum of two days per week in the office, The closing date is 3rd August with interviews taking place the week commencing 11th August (virtual first stage) and final face to face interviews scheduled for 20th and 21st August.
Applications will be reviewed continuously before the closing date. Please apply via our exclusive search partner Robertson Bell.
The Organisation
The Royal Parks (TRP) is a charity and we manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Longford River, Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of million visits every year.
We are now looking for a Biodiversity Manager to join us on a full-time basis, working 36 hours per week, for a 12-month fixed term contract to cover a period of maternity leave.
The Benefits
- Salary of £42,631- £45,000 per annum, depending on experience
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Hybrid/agile working options
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a unique opportunity for a biodiversity or wildlife conservation professional with practical conservation and habitat management expertise and experience leading projects and small teams to join our inspiring organisation.
Working across some of London’s most cherished landscapes, you’ll help conserve rare habitats, champion sustainable park management and ensure biodiversity thrives across an iconic national estate.
So, if you want to be part of a mission-driven charity committed to protecting nature in one of the world’s busiest cities, we’d love to hear from you.
The Role
As our Biodiversity Manager, you will lead the delivery of our Biodiversity Framework 2023-2030.
Overseeing conservation projects and habitat enhancement across some of London’s most ecologically important green spaces, you’ll drive the integration of biodiversity objectives into park management plans and annual operations.
You’ll lead and support contractors, staff, and volunteers to implement biodiversity initiatives across the parks, from ancient woodlands and acid grasslands to ponds and historic landscapes.
Additionally, you will:
- Lead the Biodiversity team and oversee budgets, work plans, and risk assessments
- Co-ordinate wildlife surveys
- Manage the biodiversity database
- Provide ecological advice to ensure compliance with environmental legislation
- Develop biodiversity communications and contribute to visitor engagement initiatives
- Promote wildlife conservation partnerships
About You
To be considered as a Biodiversity Manager, you will need:
- Experience developing and delivering biodiversity and/or wildlife conservation projects and programmes
- Experience managing budgets and delivering, reporting and evaluating projects
- Experience managing, motivating and developing direct report(s) and/or a small team
- Evidence of using national and regional legislation and policy relevant to biodiversity conservation, planning guidance, site designation for wildlife conservation and species status designations
- An understanding of ecological land management principles and conservation of historic park landscapes
- Practical conservation and habitat management skills
- A relevant degree (or equivalent experience) in wildlife conservation or environmental studies
Other organisations may call this role Countryside Manager, Ecologist, Ecological Manager, Urban Ecology Manager, Park and Nature Reserve Manager or Biodiversity Project Manager.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as a Biodiversity Manager, please apply via the button shown. Successful candidates will be appointed on merit.
Please note that interviews will be held in Richmond Park.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.



The client requests no contact from agencies or media sales.
Are you a proactive finance professional looking for a role that makes a difference? This is an exciting time to join our Finance team as we continue to build stronger partnerships with our Country Support Offices and the Global Finance team.
As the Finance Manager (UK), you will play a pivotal role in managing the day-to-day finance function. You will oversee systems and procedures, ensuring high standards of financial management and service delivery. You will provide management and oversight of the UK Finance function at both an operational and managerial level, acting as the final point of contact for all UK finance matters for staff and budget holders.
In this role, you will also be a key member of the WfWI-Global finance team, managing the relationship between the UK office and the wider global finance network.
Background:
Women for Women International invests where inequality is greatest by helping women who are forgotten — the women survivors of war and conflict.
In Afghanistan, Bosnia and Herzegovina, the Democratic Republic of the Congo, Iraq, Kosovo, Nigeria, Rwanda, and South Sudan, women learn skills to rebuild their families and communities through the Women for Women International’s Stronger Women, Stronger Nations Programme.
They form support networks, are equipped with the skills to earn an income and save and gain knowledge and resources about health and their rights. Since 1993, our global community has invested in the power of over 550,000 women across 17 conflict-affected countries, to create a ripple effect that makes the world more equal, peaceful, and prosperous.
What We Are Looking For:
We’re seeking someone with a strong financial background, a passion for collaboration, and a commitment to excellence. Ideally, you’ll have:
- Part-qualified of qualified ACA, ACCA or CIMA; or studying towards qualification or relevant experience.
- Sound knowledge of UK Charity SORP and charity sector financial practices.
- A critical eye for reviewing accounting transactions and ensuring accuracy.
- Proficiency in Microsoft Excel (including pivot tables, SUMIF, and VLOOKUP) and good working knowledge of Microsoft Word.
- Strong communication skills with the ability to engage effectively with staff, funders, trustees, and suppliers.
- A self-starter mentality with the ability to work independently as well as within a team.
- Excellent organisation, efficiency, and attention to detail.
- Confidence in mentoring and sharing knowledge to support others’ professional development.
- Strong problem-solving abilities and a solution-focused approach.
Why Join Us?
You’ll be part of a supportive and mission-driven organisation that values collaboration, integrity, and impact. This is a great opportunity to grow your career in a rewarding environment that champions both professional and personal development.
Diversity at Women for Women International is about inclusion, embracing differences, creating possibilities and growing together for better performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, political opinions, and pregnancy and maternity. Applications are welcomed and encouraged from all interested parties.
All our staff are required to adhere to WfWI’s Code of Conduct and Safeguarding policies and to our organizational values: Empowerment, Integrity, Respect, Resilience and the Leadership Principles: Decisive, Accountable, Courageous, Adaptable and Inclusive.
To learn more about the power of Women for Women International, visit our UK website or follow us on social media.
To apply please complete our online application form.
Closing date for applications is Sunday 13th July 2025, Midnight
You will have an opportunity to attend a Q&A with the Director of Finance, Supporter Country Office on Thursday 3rd July 2025 – 13.00 – 13.45.
If you are interested in attending, please contact HR via the UK Recruitment email address, on our recruitment page in our Women for Women International UK website.
1st Interview will be on Friday 18th July and Monday 21st July 2025 and will be on line.
2nd Interview will be on Thursday 24th July 2025 and will be in person at our Head office London.
These dates cannot be changed so if applying please hold them in your diary.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our Legacy Administration Team as the right hand to the Team Leader, where you’ll play a key role in managing a vibrant mix of specific, residuary, and reversionary bequests. You’ll help transform supporters’ final wishes into real-world impact, ensuring every generous legacy gift reaches its full potential for Marie Curie’s vital work
Description for Internal Candidates
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all four nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Your Role in Our Vision
Join our Legacy Administration Team and manage a varied and active caseload of specific, residuary, and reversionary bequests. This is a pivotal role, helping to ensure that every gift left to Marie Curie is handled with care, accuracy, and respect — enabling us to continue delivering our essential services.
Legacy income is one of the most significant sources of funding for our charity. In this role, you will be responsible for safeguarding and maximising that income through diligent case management, effective communication with solicitors and executors, and a firm understanding of probate law and best practice. Your work directly contributes to our ability to care for people affected by terminal illness.
Experience across all UK jurisdictions is not essential, as full training will be provided.
Key Responsibilities
- Manage a caseload of specific, residuary, and reversionary legacies across the UK.
- Ensure Marie Curie receives its full legal entitlement, in line with Wills and settlements.
- Handle correspondence efficiently, updating records on our FirstClass 4 database and meeting internal service standards.
- Act as the lead charity where appropriate and liaise with co-beneficiaries.
- Monitor and progress open cases to ensure timely completion.
- Review estate accounts carefully, ensuring accuracy and appropriate application of tax exemptions.
- Obtain tax deduction certificates where cost-effective to do so.
- Ensure funds are allocated correctly to restricted or unrestricted purposes as specified in Wills.
- Comply with Law Society guidelines regarding Non-Contentious Costs.
- Represent Marie Curie’s interests in shared estates and collaborate with legal professionals and the public.
- Identify and escalate potential risks or disputes that may affect our entitlement.
- Seek opportunities to maximise the value of legacies and proactively manage estate assets.
- Support stewardship activity by working closely with the Legacy Marketing and Local Legacy teams.
What You’ll Need
- Proven experience in legacy administration.
- Experience working in or with the charity sector.
- ILM Certificate in Charity Legacy Administration, Law Degree, or relevant professional qualification.
- Strong understanding of probate law and estate management.
- Excellent communication and interpersonal skills.
- Highly organised with a strong attention to detail.
- Confident using digital systems and databases.
Application & Interview Process
Please find full job description here
- As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Closing date for applications: Sunday 20th July 2025 23.59pm
Salary: £30,000 - £35,00 DOE + London Weighting £3,500 (where applicable, 2/3 days in London Office per week)
Contract:Permanent, Full Time
Based: UK Home Based with monthly travel to our London office or one of our hospices (Marie Curie will cover all travel costs and if required, accommodation) OR London Office Embassy Gardens based.
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
UK Reads is the UK-based charity of the global non-profit World Literacy Foundation, which works to eradicate illiteracy and promote equitable access to education. UK Reads specifically targets underserved children and communities across the UK, ensuring that every child has access to the literacy support they need to thrive academically and personally.
Our work focuses on closing the literacy gap for children from disadvantaged backgrounds. We partner with schools, libraries, and local organisations to deliver high-impact literacy programmes, distribute free books, and foster a love of reading.
We believe that literacy is the foundation of lifelong opportunity, and we are committed to ensuring no child is left behind because of where they were born or their personal circumstances.
UK Reads is seeking dynamic, passionate, and engaging Literacy Workshop Facilitators to join our team. As a Literacy Facilitator, you will be responsible for delivering inspiring and interactive literacy workshops to children and young people in schools and community settings across London, with a particular focus on East London.
Our workshops are designed to support key literacy skills including reading comprehension, vocabulary building, performance, creative thinking, imagination, communication, and - above all -the joy of reading. Sessions are child-centred, adaptable, and responsive to the needs of different schools and learners. Activities include interactive storytelling, games, drama-based literacy, and imaginative writing tasks that spark curiosity and build confidence.
Facilitators will also help deliver our whole-class or group Pen Pal Project—a volunteer-driven initiative that engages pupils in the power of letter writing. This project amplifies young voices, nurtures connection through communication, and encourages writing for authentic purposes. It is designed to help children fall in love with writing while developing empathy and self-expression and connecting them to peers in other countries.
This is a flexible freelance position with workshop opportunities varying monthly. Facilitators must reside in London and be available to travel across the city. A willingness to travel outside of London for special sessions or events is an advantage.
This role is ideal for someone who is highly organised, energetic, confident, and able to independently lead engaging, creative, and inclusive sessions. The successful candidate will bring a strong literacy background, a passion for working with children, and the ability to adapt in diverse and dynamic environments.
Key Responsibilities:
- Deliver literacy workshops and writing sessions independently or as part of a small team to children and young people in schools, fostering a safe, collaborative, and productive learning environment.
- Utilise your expertise to lead workshops, ensuring that participants get the most out of the experience and actively engage in literacy activities.
- Support in the creation of student-centred workshops that cater to the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of the community.
- Offer encouragement and motivation to participants to enhance their literacy skills and confidence.
- Support the Delivery Lead to ensure the smooth running of workshop days, including setting up activities and managing logistics.
- Ensure that workshop activities are safely and effectively implemented in an organised and professional manner.
- Participate in the evaluation of workshop and sessions delivery, gathering feedback from schools and students, and providing input for ongoing development and improvement.
- Attend virtual check-ins and trainings with the Delivery Lead or Programme Manager.
Additional Responsibilities:
- Support the Delivery Lead in developing and delivering targeted literacy workshops tailored to students' reading levels, interests, and compensation needs.
- Co-deliver Pen Pal Project writing workshops, engaging whole classes and supporting volunteers in the delivery of inclusive, creative writing sessions for children aged 5–16. Encourage writing enjoyment, fluency, and confidence in every session.
- Adapt workshop content to suit varying literacy levels and ensure accessibility and engagement for all participants.
Qualifications and Experience:
- Demonstrated experience delivering educational or creative workshops to children and young people - particularly those focused on literacy, storytelling, drama, or performance.
- Strong literacy background and fluent command of English (written and spoken).
- Experience working with children with Special Educational Needs and Disabilities (SENDs).
- Knowledge of safeguarding practices and procedures.
- Current Enhanced DBS certificate (or willingness to obtain one).
Essential Skills:
- Ability to create inclusive, engaging, and age-appropriate content.
- Confident and enthusiastic presentation and facilitation skills.
- Strong interpersonal and communication skills.
- Able to work independently with minimal supervision.
- Highly organised and reliable with a professional approach.
- High energy, adaptable, and proactive in managing sessions.
Desirable Skills:
- Experience with creative arts, storytelling, or drama as educational tools.
- Knowledge of trauma-informed or inclusive teaching practices.
- Experience working in diverse community settings or with EAL (English as an Additional Language) learners.
- Familiarity with digital tools and platforms for interactive learning.
- Experience working with parents and caregivers
If you are passionate about literacy education and making a positive impact in the lives of children and young people, we encourage you to apply for this exciting opportunity.
The client requests no contact from agencies or media sales.
The Fundraising Executive (maternity cover) is a key part of our small but busy Community and Events Fundraising Team, leading on key fundraising events and activities, personally supporting individual fundraisers and giving support to the Senior Philanthropy & Partnerships Manager. Recruitment for an Individual Giving & Community Fundraising Manager is currently underway. Once complete reporting lines will be reviewed.
The post holder will be responsible for:
• Supporting and inspiring all running and challenge and community fundraisers
• Supporting the Senior Philanthropy & Partnerships Manager on special events, including the annual Gala Dinner.
• Managing our community fundraising events and activities, with support from the Individual Giving & Community Manager (once in post).
• Ensuring data relating to fundraising activity above is accurately updated and effectively utilised
The post holder will be an ambitious, creative self-starter who is passionate about World Child Cancer’s programmes as well as our fundraising activities. They will work as well in a team as they do on their own and be happy to undertake administrative tasks as well as more complex fundraising projects. This is a varied and challenging opportunity to develop your fundraising career whilst supporting children with cancer. As a smaller organisation (circa £3m) everyone has to be prepared to support each other, so tasks may vary.
Key responsibilities
• To support the Senior Philanthropy & Partnerships Manager to reach or exceed the annual income target set, within the defined expenditure budget, through activities such as Challenge Events, World Child Cancer Special Events and Community Fundraising.
• In conjunction with the Individual Giving and Community Fundraising Manager (once in post), set activity budgets and work within them, accurately recording all income and expenditure.
• Manage the charity’s community fundraising programme including, but not limited to, London Marathon, DIY fundraising, and Outlanders group.
• Develop and lead on relationships with gamers to fundraise for World Child Cancer.
• Support the Senior Philanthropy & Partnerships Manager to manage the Ambassador group and delivery of special events.
• Lead on management of the annual Summer and Christmas Ambassador Quiz events.
• Support Senior Philanthropy & Partnerships Manager with corporate fundraising.
• Work with the Marketing Executive to promote our Events and Community activities.
• Work with the Marketing Executive to create content ideas to grow our engagement across digital platforms.
• Represent World Child Cancer at events and activities.
• Ensure all World Child Cancer fundraising activity adheres to GDPR and the Fundraising Regulator Code of Fundraising Practice.
• Deliver exceptional, timely supporter care at all times via phone, email and in person.
• Manage the supporter database – segmenting donors/ streamlining/ imports and exports, utilising the events tab, adding one off donations, adding regular donations, ensuring consent/gift aid statements are up to date, training team/ maintain accurate records on Raisers Edge.
Person Specification
Essential:
• Demonstrable track record of fundraising from community, events, or individual fundraising.
• Proven track record of building strong, effective relationships.
• Excellent written and verbal communication skills with the confidence to communicate with supporters virtually, over the phone and in person.
• Understanding of the importance of delivering high quality supporter care.
• Highly organised, able to develop an event/activity plan and meet deadlines.
• Strong track record of developing and managing systems and processes and a good eye for details.
• Ability to work on own initiative and as part of a team.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong IT skills using the Microsoft Office package.
• Empathy and diplomacy surrounding the issues of children’s health and the passion to want to improve the lives of children with cancer.
• An understanding of the international context of World Child Cancer’s work and an ability to market the Charity’s work
• An understanding of diversity issues and commitment to equality
Desirable
• Experience of managing volunteers.
• Experience of working with Raisers Edge or similar database.
• Knowledge of other fundraising streams.
How to apply
To apply for this position, please provide your CV and a supporting statement (maximum 2 pages)
that addresses the “essential” criteria in the Person Specification.
Timetable
Closing date for applications: 14 July 2025
Interviews: 21 – 31 July
The successful appointment is subject to a satisfactory criminal records disclosure and written
references.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join ARC Blackburn as our new Operations Manager and help lead a charity supporting people seeking asylum and refuge. This is your chance to combine hands-on leadership with a deep commitment to social justice in a frontline, community-led environment.
We’re looking for an experienced, compassionate, and highly organised Operations Manager to oversee the daily operations of ARC Blackburn and support the delivery of high-quality, person-centred services. You’ll lead our staff team, manage our internal systems, and ensure our services run smoothly, safely, and in line with our values.
ARC Blackburn has been a trusted source of support for people seeking sanctuary since 2004. Based in the heart of Blackburn, we provide casework support, social activities, English classes, volunteering opportunities, and advocacy – with a strong emphasis on lived experience and community involvement. This is an exciting time to join us as we grow our impact and continue building a strong, inclusive organisation.
About the Role
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Position: Operations Manager
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Location: Wesley Hall, Feilden Street, Blackburn BB2 1LQ (office-based, with some travel locally)
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Hours: Full-time, 37.5 hours per week (occasional evenings/weekends)
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Salary: £34,000
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Contract: Fixed term – 3 years (with the potential to extend, subject to funding)
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Reports to: CEO
Key Responsibilities
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Lead ARC’s day-to-day operations and service delivery
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Line-manage the staff team and support their development
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Oversee internal systems including HR, finance, and facilities
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Ensure compliance with safeguarding, GDPR, and health & safety
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Maintain financial records, monitor budgets, and support small fundraising activities
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Collaborate with the CEO and Board of Trustees to deliver on strategic goals
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Build and maintain strong relationships with partners
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Champion equality, inclusion, and trauma-informed practices in all areas of work
Who We’re Looking For
We’re seeking someone who thrives in a people-centred, fast-paced environment and who brings both attention to detail and a genuine passion for supporting displaced communities.
How to Apply
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Download the Recruitment Pack to learn more about the role and the person specification.
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Closing date: Monday 25th August at 10:00am.
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Via CharityJob, please send us your CV along with a short cover letter telling us why you’re interested in the role and how your experience matches what we’re looking for (maximum two A4 sides, minimum font size 11).
Applications will be reviewed as received, and interviews may take place before the closing date – early applications are encouraged. As part of the first stage, we may invite applicants to a short video call to explore your experience and interest in the role (note: this does not guarantee shortlisting).
The client requests no contact from agencies or media sales.
About us
London Marathon Events (part of the London Marathon Group) works to inspire, champion and increase activity in all ages, abilities and demographics. We do this through our successful event portfolio (which includes the TCS London Marathon and TCS Mini London Marathon, Brighton Marathon, The Big Half, Vitality London 10,000, Vitality Westminster Mile, Standard Chartered Great City Race and Swim Serpentine), through our extensive outreach programmes working with schools and community groups in London and across the UK and through our network of wholly owned or partially owned companies, such as Maverick, Run 4 Wales, Loch Ness Marathon Ltd, Caledonian Concepts, Athletic Ventures and Friday Night Lights
Our events raise millions for charities every year to improve the lives of individuals and communities and we passionately believe in the power of sport.
Our values are integral to who we are, how we work and what we do:
• Impact – together we create positive change
• Innovate – together we enable new ideas
• Everyone – together we champion inclusivity
• Customer first – together we go the extra mile for all
Diversity, inclusion and wellbeing are at the heart of everything we do, and we want to ensure they are at the heart of our company. We strongly value diversity within our workforce and recognise that different people bring different perspectives, lived experience, ideas and culture to the company. This difference brings with it great strengths, including diversity of thought. So, if you’re ready to be a force for good, lead change and want to make a difference to society, keep reading
About the role
The Client Services Manager utilises our CRM to manage the Charities team inventory requirements (products including charity entries and advertising packages) across the London Marathon Events portfolio. This role supports the day-to-day management and continuous improvement of the charities team systems and processes to ensure our team can work efficiently, maximise the use of our CRM to support sales and charity customers communications, and give our charity partners a best-in-class customer experience.
Key Responsibilities
- Lead the charities advertising asset management process, working with internal teams to confirm timelines, roles and responsibilities and ensure tools and workflows are used efficiently to deliver partners benefits on time and on budget.
- Support with registration platform system testing, feedback, management and development.
- Deliver charity entries and advertising sales product set-up, testing and roll-out in Dynamics.
- Support in improving processes for all systems used by the Charities team.
- Represent the Charities team as a subject specialist on business improvement project groups supporting to scope and test our team’s requirements.
- Utilise Dynamics, our CRM to analyse buying patterns and sales to provide the sales team with deeper customer and products insights to help identify opportunities to strengthen charity relationships or product offerings.
- Working closely with the Dynamics team to optimise the use of our CRM for charity customers, including segmentation and targeting, sales performance reporting.
- Support the Senior Client Services Manager with the relationship management of our partners (Enthuse, Let’s Do This), reviewing performance to spot opportunities or trouble shoot challenges.
- Contribute to data selection procedures and technical solutions to import data, identifying opportunities for improvement.
- Support the maintenance and cleaning of our data and support the team to use our CRM consistently.
- Document Client services processes.
- Representing the team at project boards.
About you
We are seeking a highly organised and detail-oriented individual with strong interpersonal skills and the ability to communicate effectively across a range of audiences. The ideal candidate will be a confident user of Microsoft Office 365, with advanced skills that support efficient and high-quality work.
Experience in undertaking data selections for targeted marketing mailings is essential, along with a proven ability to manage multiple tasks and projects from start to finish. You’ll need excellent organisational skills, coupled with strong analytical thinking, time management, problem-solving, and the ability to prioritise effectively in a fast-paced environment. Experience working in this way within a charity’s fundraising team or equivalent would be desired but not essential.
A keen eye for detail, active listening skills, and a proactive approach to teamwork and collaboration are key to succeeding in this role. If you’re someone who takes ownership of their work and thrives on delivering high standards, this could be the role for you.
Required experience:
Essential
- Experience of (CRM) customer relationship management systems
- Organised, methodical and an eye for detail
- Experience working in fast paced team
Desired
- Using Business Intelligence (BI) tools particularly Power BI
- Microsoft Dynamics 365 experience
- Familiar with project tools like Monday... com, Azure, Miro
- Asset management
- Experience of working in a fundraising database or individual giving team
The client requests no contact from agencies or media sales.