Communications jobs

Main duties

Fundraising CRM Project Leadership

• Lead the end-to-end project to replace the current CRM system, including an audit of existing data, research into CRM options, supplier selection and full onboarding and implementation.
• Manage and maintain the current Salesforce system during the review period, ensuring it remains functional, accurate, and fit for purpose while supporting the transition process.
• Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals.

CRM and Data Management

• Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance.
• Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency.
• Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting.

Data Selections, Segmentation and Campaign Support

• Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events.
• Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting.
• Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities.

Reporting and Insight

• Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results.
• Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking.
• Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight.

Key responsibilities

• In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
• Proactively flag any data integrity issues with Line Manager and help develop action plans as required.
• Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.
• Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
• Ensure that all The Passage’s policies and procedures are adhered to and contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
• At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator.
• Undertake any other duties that may be required which are commensurate with the role.

Desired experience

• Experience of using a database to accurately enter and manage data.
• Working extensively with Fundraising CRM systems.
• Experience of working in the charity sector.
• Implementing policies and procedures.
• Running reports and analysing data.
• Understanding of data protection and GDPR principles.

Desired knowledge

• Experience of using a database to accurately enter and manage data.
• Working extensively with Fundraising CRM systems.
• Experience of working in the charity sector.
• Implementing policies and procedures.
• Running reports and analysing data.
• Understanding of data protection and GDPR principles.

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.

Apply

PMO Business Partner

• Hours: Full time – 37.5 hours per week 
• Location: Hybrid working (minimum two days a week on average in Oxford)
• Salary: £37,001 - £47,407 per annum
• Closing date: 2 September at 12 noon
• Interview date: tbc

As PMO Business Partner, you’ll shape project delivery across the organisation as part of a forward-thinking team committed to continuous improvement – for our staff, systems, and the people and communities we serve. You’ll play a key role in supporting organisational change, helping to embed new ways of working and enabling transformation that aligns with our strategic goals.

Are you a dynamic project professional with a passion for driving change, improving processes, and making a real impact? Do you thrive in diverse environments and enjoy collaborating across teams to deliver meaningful outcomes?

The PMO Business Partner is a key member of our new PMO team, acting as a project generalist and digital advisor who drives project delivery, champion change, and builds collaborative relationships to support organisational priorities and transformation efforts.

As PMO Business Partner, you’ll:

• Lead in Project Delivery: Work alongside teams to manage planning, risks, and track outcomes—ensuring projects stay aligned with organisational goals and contribute to positive change.
• Promote the PMO: Act as a visible advocate for the PMO—demonstrating how we add value, improve consistency, and support transformation across the organisation.
• Enable Collaboration: Be a trusted point of contact for project-related queries, offering practical guidance and connecting colleagues with the right tools, people, and resources.
• Facilitate Process Improvement: Help teams map, review, and refine workflows to increase efficiency and embed sustainable change.
• Support Digital Transformation: Collaborate with IT and other teams to encourage digital adoption, share insights on emerging tools, and help embed new ways of working.
• Champion Organisational Change: Play an active role in supporting change initiatives—helping teams navigate transitions, adopt new practices, and build readiness for future transformation.

What You’ll Bring:

• A proven track record in project and programme management, in multiple industries and organisational change.
• Strong stakeholder engagement and communication skills—you’re confident presenting, influencing, and building relationships at all levels.
• Experience with Agile, Lean, and Waterfall methodologies.
• A proactive, solutions-focused mindset with the ability to work at pace and think creatively.
• A strong collaborative way of working to contribute to the PMO team and Organisation.
• Tech-savvy and curious: Be comfortable with Microsoft tools and excited by digital innovation.

READY TO MAKE A DIFFERENCE?  Apply Now

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible. 

We are currently looking for a Head of Campaigns (paternity cover). This is an exciting opportunity to help build an ambitious movement to phase out oil and gas extraction in the UK.

Uplift is a high-impact campaigning and research organisation which supports efforts to create a rapid and fair transition away from oil and gas production in the UK and move towards a fossil fuel-free future. 

The role

As Head of Campaigns, you will lead the development and execution of powerful public mobilisation campaigns and digital communication strategies to support a just transition away from oil and gas in the UK. You will ensure that Uplift’s public campaigns meet the needs of the current political and economic context within the UK and globally, whilst strengthening the movement away from oil and gas. 

For more information and submission of your application, please visit our website. 

Please do not send your application via email.

Other

Location: Remote (within UK)
Benefits:  Annual Professional Development Allowance, Employee Assistance Programme, home office set up allowance, consideration of flexible working requirements and work/workplace adjustments, and organisational focus on employee wellbeing.
Starting date: January 2026
Proposed interviews: Likely w/c 14th September

Senior roles in our sector-leading Philanthropy team don’t come up often — and when they do, they’re career-defining. Are you a relationship-led fundraiser who thrives on securing transformational gifts? Do you want to work with inspiring senior volunteers and philanthropists to change the lives of seriously ill children? If so, join our talented and supportive team and play a pivotal role in funding life-changing research and world-class healthcare.

Salary

The salary for this position is £52,526 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office. 
 

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.

Key Responsibilities

• Lead and deliver on a personal fundraising target of £1.5m+, securing six- and seven-figure gifts and multi-year pledges from high-net-worth individuals and charitable trusts.
• Recruit, inspire, and work alongside senior volunteers, campaign boards, and influential supporters to drive ambitious fundraising activity.
• Manage a portfolio of donors and prospects using insight-led approaches to maximise long-term engagement and impact.
• Oversee campaign events, communications, and bespoke proposals, ensuring strategies align with income targets and supporter experience goals.
• Provide inspiring line management to a small team, supporting professional growth and wellbeing.

Skills, Knowledge and Expertise

• Proven track record of securing six- and seven-figure philanthropic gifts.
• Experience working with senior volunteers and campaign boards to deliver major fundraising initiatives.
• Strong strategic leadership and the ability to galvanise a team to meet ambitious targets.
• Exceptional relationship management, influencing, and presentation skills.
• Creativity, innovation, and resilience in achieving results under pressure.

About the team

You’ll join our sector-leading Philanthropy team — recognised as one of the most high-performing and respected in the charity sector. We partner with some of the most generous and committed philanthropists in the UK and beyond to transform the lives of seriously ill children.
 

Our talented and supportive team of 20+ works closely with colleagues across fundraising, clinical, and research teams to create inspiring, high-impact opportunities for supporters. In partnership with senior volunteers and committees, we drive landmark campaigns including the £300 million Build It. Beat It. appeal and the Tick Tock Club, with exciting plans for a major new research-focused campaign on the horizon.

Benefits

• 30 days annual leave (plus bank holidays)  
• A flexible approach to working arrangements.  
• Access to our enhanced pension scheme  
• Life assurance 
• Access to various health and wellbeing schemes, including the employee assistance programme. 

Community Fundraising and Partnerships Coordinator

Temporary, 2 months, possibly temp-perm

£18.68-£19.78 PAYE, plus holiday pay per hour

Part time and full-time option

Hybrid/ remote (between home, office and within the local communities of Edmonton, Enfield)

Charity People are thrilled to be partnering with a charity in their search for a new Community Fundraising and Partnerships Coordinator; this is a newly created role that will lead on building meaningful relationships across the local community to generate new income and increase engagement.

The charity "is a small, locally focused homelessness charity working across Enfield and Haringey. We provide vital services including a day centre, advocacy and casework, and a small year-round night shelter. We work in close partnership with local agencies and are a trusted gateway service for those facing homelessness. This role is key to helping us grow our reach and impact through community-driven support."

CEO

This is a brilliant opportunity to join a mission-led organisation tackling homelessness as it presents locally. You will lead on community fundraising and engagement, working with schools, faith groups, local businesses, and individuals to inspire support and deliver impactful campaigns.

This new role will be at the centre of community fundraising; building relationships, coordinating events, and delivering campaigns that raise awareness and income. You'll also lead on the development of their annual fundraising campaign and support the upcoming rebrand and communications strategy.

Key Responsibilities

• Build and manage relationships with community groups, schools, and local businesses.
• Lead and develop community fundraising activities, events and opportunities.
• Develop and deliver their annual fundraising campaign.
• Create engaging content and stories to showcase impact.
• Steward donors and fundraisers with warmth and professionalism.
• Taking a lead on organisational communications and developing targeted communications to reach existing and new audiences.
• Collaborate with the CEO and wider team to align fundraising with strategic goals.
• Develop a variety of relevant resources for use across different audiences
• Develop, implement and monitor 'supporter journey' processes.

Top 3 Priorities for the First 6 Months

• Develop and deliver a refreshed annual fundraising campaign.
• Build a network of community supporters and local partnerships.
• Embed new branding and messaging into community engagement and communications.

About You

We're looking for someone with proven experience in community fundraising and engagement, someone who can build trusted relationships across diverse stakeholder groups and communicate with clarity and warmth. You will be confident managing multiple priorities independently and bring creativity and energy to campaigns and supporter engagement. Experience with Canva or similar design tools is a plus, as is familiarity with fundraising regulations, and a willingness to learn.

There is parking onsite, and travel across the community is paid. Travel in and around the community is flexible across the week for how you wish to make it work. You must have experience in community fundraising to be considered for this role as this is key.

Please apply asap, the role is being interviewed on a rolling basis and it set to start asap in August/ early September.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Location: Northmead House, Creekmoor – CAN operates hybrid working

Hours: 25 hours per week

Salary: £31,000 pro rata

Contract length: Fixed term 12-month contract

Closing date: 9am on Monday 8th September 2025

Interviews: Thursday 18th September 2025

Are you passionate about improving outcomes for children, young people and families? Do you thrive in partnership environments and want to help shape inclusive, community-led services?

Community Action Network (CAN) is looking for a dynamic and collaborative Transformation Lead – Children & Young People to lead the next phase of our work with the Early Help Partnership (EHP) and Families First Programme (FFP) across Bournemouth, Christchurch and Poole.

This is a unique opportunity to build on the strong foundations we’ve already laid, bringing together voluntary and community sector (VCS) partners, supporting the development of Family Hubs, and embedding co-production at the heart of local reform.

In this role, you will:

• Coordinate strategic VCS involvement in the Early Help and Families First transformation.
• Strengthen relationships between the VCS and Family/Youth Hubs.
• Ensure young people and families help shape the services that support them.
• Lead communications and engagement across the partnership.
• Champion inclusion, amplify community voice, and promote the vital role of the VCS.

You’ll work closely with BCP Council and other statutory partners, ensuring the VCS is a visible and valued part of this multi-agency transformation.

About you

You’re a natural connector with a passion for community-led change. You understand the value of the voluntary and community sector and how it works alongside public services to support children, young people and families.

You’ll be confident building strong, professional relationships with a wide range of partners, especially young people, community organisations, and statutory agencies. You’ll be experienced in coordinating projects, facilitating engagement, and making sure voices are heard at every level.

You’re organised, proactive, and comfortable working both independently and as part of a team. Most importantly, you bring energy, empathy, and a collaborative spirit to everything you do.

What we can offer in return

In return we offer a competitive salary and great benefits, including contributory pension scheme, 25 days holiday (pro-rata) plus all bank holidays, season train ticket loan, flexible working and much more.

Job title: Development Manager

Hours: 35 hours per week full time or part time considered. If your preference is to work part time, you will be required to work at least 3 days per week. We are open to flexible working and hybrid options for this role.

Reporting to Director of Development

Salary £37,500 per annum FTE  

Wells Cathedral is a masterpiece of English Gothic architecture, renowned for its astonishing beauty, historical significance and its international reputation for music.

It stands as one of the most impressive cathedrals in the UK and is a world-class centre for worship and mission, inspirational music and creative engagement with young people and visitors from around the world.

Are you an inspiring fundraiser with a track record of engaging a range of individual donors?

Would you like to utilise your excellent relationship building skills and creativity to help inspire philanthropists with the work of Wells Cathedral and help conserve and maintain it for future generations?

Could you deliver one of a kind events and exceptional communications to inspire support from individual donors towards an important place of worship and a world renowned heritage organisation?

The Development Manager will play a critical role in developing and managing individual fundraising for the Cathedral with a particular focus on engaging and inspiring the Cathedral’s individual supporters, Major Donors and prospects with the work of the Cathedral, developing and implementing robust stewardship activity and undertaking and developing vital prospecting processes to support both priority projects and year round fundraising.

This role will line manage the Development Assistant.

As Development Manager you will:

· Lead on creating and developing the Individual Giving strategy for the Cathedral, in consultation with the Director of Development.

· Deepen relationships with existing supporters by developing and delivering an impactful stewardship framework for individual donors.

· Work in consultation with the marketing team to create inspiring and relevant communication strategy for individual supporters with a focus on impact, to include regular feedback mechanisms to improve stewardship plans and engagement.

· Build the financial resilience of the Cathedral through developing individual prospecting processes, prospect research, and developing qualified prospect pipelines to secure income from individual supporters and major donors. With an initial focus on the Vicars’ Close project and developing in line with future priorities.

· Work with the Director of Development to develop an inspiring range of bespoke cultivation plans for Major Donors.

· Design, deliver and support a range of unique events to inspire supporters and cultivate new relationships, bringing to life the extraordinary work of the Cathedral. Work across the cathedral to integrate fundraising into existing events and programmes.

· Achieve results through persuasive and compelling proposals for Major Donors and creation of robust budgets. Amplify project impact through inspiring reports and personalised engagement opportunities.

· Develop, manage and deliver Wells Cathedral’s individual giving programmes, including Planned Giving, regular inspiring appeals and individual giving opportunities as part of priority projects.

· Strengthen supporter relationships across the organisation, working with the Cathedral leadership team, Chapter and project leads to support engagement with individual donors and Major Donors.

· Develop and implement plans to keep existing donors engaged, with opportunities to increase their level of giving over time and in line with projects and targeted appeals.

· Regularly report progress to the Development Director and Cathedral Chapter on the individual giving income pipeline, supporter engagement, upcoming opportunities, and challenges.

· Keep up to date with trends and good practice and identify opportunities to improve and develop Wells Cathedral’s individual giving.

· Utilise CRM as an effective Relationship Management tool and develop robust prospecting processes.

· As the Cathedral’s Gift in Wills strategy develops, support engagement opportunities for individual supporters and develop appropriate processes to support this area.

· Network and keep abreast of the wider funding landscape and giving trends to inform the strategy.

· Support the team through additional duties as reasonably required to assist the smooth and efficient running of the Development Team and maximise the impact of the fundraising function. Some weekend and out of hours working may be required.

We would like to hear from you if you:

· have enhanced income streams, with a focus on individual supporters and Major Donors and made a real impact upon the charitable objectives of an organisation — a degree is not an essential requirement.

· enjoy building and deepening relationships with a range of individual supporters, with exceptional interpersonal skills and the ability to tailor opportunities to funder priorities.

· have a successful track record in developing individual giving programmes and major donor relationships, securing funds from a range of individuals and Philanthropists.

· are a persuasive and influential communicator, with exceptional communication, writing and research skills.

· Confident to engage with multiple stakeholders including volunteers, prospective donors and high level supporters.

· have an ambitious, positive, and creative approach, with experience at working collaboratively organisation wide.

·  have strong networking, collaboration, and relationship-building skills, with the ability to inspire and motivate others — internally and externally at all levels.

· enjoy in prospect research and developing successful cultivation plans to inspire donors and secure funding.

· have delivered exceptional donor experiences and co-ordinated special events and inspired a range of individuals donors.

· are passionate about working for Wells Cathedral and making an impact within the heritage sector.

The successful applicant will also be expected to share in Wells Cathedral’s commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults.

We welcome applications from those with existing fundraising experience and looking to further their experience in a manager role, with line management responsibilities. We currently operate a hybrid model of working and are open to discussing flexible ways of working, including full and part time and some remote working. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full time or need more flexible working patterns.

Please get in touch to arrange an informal conversation ahead of applying to learn more about us and why this opportunity is right for you.

To apply, please send a copy of your latest CV together with a supporting statement (no more than 2 pages) explaining your motivations for applying for the role, how your skills, knowledge and experience match the role outline and what you can bring to it. If your preference is to work part time, please state how many hours a week you wish to work.

Shortlisted candidates will be expected to complete our standard Application Form and Equal Opportunities Monitoring Form.

In return we offer:

· 6.6 weeks of annual leave per annum inclusive of bank holidays. The holiday year runs from 1 January to 31 December.

· A discount of 10% is available in the Cathedral Shop and Café.

· Staff training and opportunities to develop your skills.

· Pension Defined Contribution Scheme. Contributions as % of salary:

Age Employee Employer

<50 3% 5%

50–55 4% 8%

>55  5% 10%

· Parking spaces are available in the Cathedral car park. Cars are parked at the risk of the owner.

· All reasonable working expenses will be met in line with Cathedral policy.

The appointment will be conditional on the satisfactory completion of all pre-employment checks, including a basic DBS check. A probationary period of 6 months will apply to this post.

First stage interviews: 23 September 2025

Second stage interviews: 29 September 2025

About The Role

Do you thrive on building genuine connections that bring communities together and create lasting change? Are you energised by the thought of empowering volunteers and amplifying the voices of those with lived experience?

There’s never been a more exciting time to join the Alzheimer’s Society.  We’re on a bold journey and we’re looking for passionate, driven individuals to help us get there. We are proud to be able to offer an integral and rewarding role to join the Alzheimer’s Society as a Local Communities and Volunteering Officer.

The successful individual will be at the heart of our work with local communities in the Southeast, to build trust, raise awareness, and connect people affected by dementia to our incredible information, support and services. You will build meaningful and trusted relationships, organise and attend events, and engage a passionate network of volunteers across the region/area through face to face and online events. 

You will report to the Local Communities and Volunteering Lead and collaborate with Local Services Managers, to help bring our community engagement plans to life—with a strong focus on reaching underserved communities. 

We are searching for an individual who aligns with our values, someone who is determined to make a difference when and where it matters most, a Trusted Expert who believes in working Better Together and who demonstrates true Compassion.

This role requires extensive travel across Southeast England and will also include home working. Candidates must be able to demonstrate how they can meet this requirement of the role. We’re committed to flexible working and welcome conversations about how we can support your needs.

Areas this role will cover include: Berkshire, Buckinghamshire, Oxfordshire, Hampshire and Islands, Surrey, Sussex, Kent, and Dorset. You must live within a reasonable commutable distance to these areas.

About you

We're looking for a natural relationship-builder who sees the power in every community connection. You're someone who believes that meaningful change happens when people come together, and you have the skills and passion to make that vision a reality. Whether you're coordinating events, engaging volunteers, or building bridges with community leaders, you approach every interaction with authenticity and purpose.

You’ll have:

• Good foundational knowledge of community engagement and involvement, with an understanding of the importance of including the voice of lived experience.
• Comfortable and confident coordinating and delivering engaging talks, presentations, and information-sharing events for diverse stakeholders.
• A proactive, motivated approach driven by passion for creating positive impact and meaningful reach within local communities through volunteer collaboration.
• Excellent communication skills that enable you to confidently build and maintain relationships across a wide spectrum. From people living with dementia to community leaders.
• Genuine enthusiasm for the vital role volunteers play in community work, backed by hands-on experience successfully engaging volunteers to support your work.

What you’ll focus on:

• Growing our impact and reach through work with local communities and volunteers.
• Representing Alzheimer’s Society externally, sharing information relating to dementia, support and services.
• Gathering insight and learning from collaboration with communities to share with other teams and directorates
• Recruiting and role managing community volunteers.

Please note: This role is a fixed term contract spanning 12 months. 

Important Dates
 
The deadline for applications is 23:59 Monday 25th August.
Interviews will take place on Wednesday 10th September and Thursday 11th September. A presentation task will be provided.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

The City of Winchester Trust is Winchester’s civic society and is a registered charity. It is dedicated to ensuring that Winchester is a vibrant and desirable place to live, work, study and visit. It has approximately 500 members.

The Trust is seeking an Operations and Administrative Officer to support the smooth running of the Trust. The successful candidate will work an average of 12 hours per week, comprising two approximately five-hour days in the office (Mondays and Wednesdays) with the remaining time either in the office or working from home. Occasional evening work attending meetings and events is required. The post is the only paid role at the Trust.

General

• Be responsible for maintaining the Trust’s administration, including an effective filing system and record keeping.

• Produce and distribute agendas and attend meetings. Produce and circulate minutes of the meetings and ensure agreed actions are implemented.

• Assist with projects and other activities as required.

• Manage time effectively and keep timesheets of work.

• Liaise with and manage membership of other organisations as required.

Communications

• Manage effectively the Trust’s post, email, website and social media.

• Write articles for the Trust’s newsletter, website, Mailchimp updates and social media (desirable but not essential).

• Manage member communications through phone, email, Mailchimp updates and the printed quarterly newsletter.

• Supervise the management and use of the Trust’s archives.

Membership

• Maintain and manage membership records digitally via MS Access database, in hard copy and via email lists. Maintain strict confidentiality of all membership records, both electronic and paper.

• Register new members and send welcome pack.

• Manage membership subscriptions via GoCardless (direct debits), standing orders and cheques.

• Develop and maintain a familiarity with the membership database, and provide advice to the Trustees on available skills and volunteers. 

• Maintain excellent relationships with the membership. Act as the initial contact point for members. This involves answering queries, sending out information, etc.

• Maintain Gift Aid paper and digital records.

• Assist with the administration of members’ events.

Events

• Assist with events as required. This includes helping to organise events, booking venues and generating publicity for events.

Financial

• Deal with all incoming invoices.

• Record and pay in to the Trust’s bank account all monies received at the office.

• Assist the Hon Treasurer as required on budget and year end accounts preparation and the Gift Aid return.

• Calculate salaries using HMRC Basic PAYE Tools software; maintain PAYE records and arrange for payment of monies due to HMRC.

• Submit Charity Commission and Companies House annual returns.

• Use SumUp card reader and app to take payments as required.

Newsletter (desirable)

Chair the Trust’s editorial board and edit and produce the Trust’s printed quarterly newsletter TrustNews using Microsoft Publisher or other desktop publishing software, in liaison with the editorial board. This includes:

• Writing articles as required.

• Ensuring that articles are written as agreed and to deadline, preparing page layouts and sourcing pictures and illustrations.

• Liaising with the printer, printing envelopes, buying postage, organising volunteers to help with the mailing.

Property administration

Two flats

• Liaise with the letting agencies as their first point of contact on tenancies and property maintenance.

• Work with the letting agencies to find appropriate tenants and organise internal approval of shorthold and periodic tenancy agreements.

• Organise approval of property repair and maintenance requirements.

Office

• Liaise with Trustees to ensure that the Trust complies with legislation on fire safety. Act as the official fire warden.

• Liaise with Trustees on any issues relating to the office, including approval of funds for repairs and maintenance.

• Manage the Trust’s maintenance contract on the intruder alarm, fire alarm and fire extinguishers.

• Work with the Hon Treasurer annually to negotiate and agree the Trust’s insurance policy.

• Maintain stocks of required supplies including stationery, computer consumables, cleaning and hygiene materials, refreshments.

• Arrange and supervise office cleaning and gardening.

• Manage existing electricity, water and broadband contracts and negotiate new contracts at the end of the contract periods, ensuring the best deal for the Trust.

Person specification

• Excellent communication skills.

• Excellent computer skills using Microsoft Office applications (Outlook, Word, Access, Excel, Publisher, Powerpoint) and other appropriate applications such as desktop publishing software.

• Excellent written and spoken English.

• Competent in website design and management, with knowledge of Squarespace software preferred.

• Experience of social media platforms.

• Strong administrative and organisational skills.

• Ability to work effectively as part of a team.

• Ability to self-motivate and work alone and manage own time efficiently and effectively.

• Ability to develop and maintain friendly and professional relationships.

• Ability to represent the Trust in a positive and professional way at all times.

• An interest in the city of Winchester and planning is advantageous.

JOB DESCRIPTION

Working to specific income targets, the Supporter Engagement Manager is responsible for acquisition campaigns including regular giving, direct mail appeals, online fundraising, legacys;  retention campaigns including ongoing stewardship to increase supporter engagement. You will grow relationships with supporters and work closely with wider fundraisering team to devise and execute creative and effective stewardship journeys. You will have a sound understanding of fundraising membership schemes and sector regulations, with knowledge of best practice CRM and/or fundrasing database.

The Supporter Engagement Manager will work with the Senior Head of Supporter Engagement to develop the strategy for increasing income across all individual giving streams and then work with the Marketing and Communications Manager and the wider team to impliment it. You will play an instrumental part in creatively engaging supporters to get involved in our high-value campaigns, events and regular giving programme. This includes our annual matched-funding campaign and reoccuring giving programmes, which last year raised £1m and £150k respectively. The post-holder will be key in taking the Individual Giving programme to the next level, providing proactive engagement opportunities and efficiently work with data to provide timely, targeted, relevant and engaging communications to our various supporters.

ABOUT YOU

You will be a dedicated, organised and experienced in managing Individual Giving income streams, with proven expertise in stewardship and donor care, including the design and delivery of impactful supporter journeys. You will show creativity and determination to succeed. This role requires you to be collaborative and solution-focused, with the confidence to lead initiatives, influence outcomes, and drive continuous improvement. An exceptional and eloquent communicator, committed to relationship-building and creating meaningful experiences that make supporters feel valued and part of a greater mission.

Noah’s Ark Children’s Hospice is an equal opportunity employer.We welcome applications from groups who are currently under-represented in our staff.

Our diversity council is working hard to construct positive changes within our organisation. We are a disabilty confident employer and part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.

Are you excited by the prospect of working for a dynamic and evolving organisation that supports St George's University Hospitals NHS Foundation Trust to build excellence in care, advance research and innovation and enrich the health-care experience?

Do you have experience in managing a Finance Function, training and mentoring staff to fulfil their potential, a proven track record of relaying financial information to non-financial stakeholders and a sound working knowledge of accounting systems? 

If so this may be the role for you!

The Finance Manager is a key member of the wider Finance and Operations team and will lead the finance function of the charity and provide excellent finance support for the Senior Executive.

We are looking for an individual who can:

• Maintain a robust financial control framework and provide high quality timely financial management information to ensure effective decision making.
• Prepare annual financial statements and support an efficient external audit process.
• Lead on the annual budget setting and quarterly forecasting processes.
• Deliver continuous finance process improvement and finance training for SGHC staff.
• Support the maintenance of dynamic and strategically aligned partnerships with finance colleagues across all our key stakeholder groups.

SGHC provides a generous benefits package including defined contribution pension scheme, life insurance, flexible working, enhanced maternity package, extended leave, development and well-being days. season ticket loan and an employee assistance programme.

ROLE PURPOSE

To manage the finance function of the charity and provide excellent finance support for the Senior Executive which will include:

• Maintaining a robust financial control framework and providing high quality timely financial management information to ensure effective decision making.
• Preparing annual financial statements and supporting an efficient external audit process.
• Supporting the annual budget setting and quarterly forecasting processes.
• Leading on continuous finance process improvement and finance training for SGHC staff.

MAIN DUTIES & RESPONSIBILITIES

1. Staff management

1.1. Carry out all line management duties in line with organisational policy and procedure, including:

• Diversity and inclusion - encouraging an inclusive environment.
• Recruiting and inducting good quality staff o Proactively addressing performance, conduct or other employee relations issues.
• Support and coach your direct report to ensure objectives and development goals are achieved.

2. Management of Income and Payments Processing Operations

2.1. Responsible for ensuring that all fundraising and investment income is accurately recorded in the finance system.

2.2. Ensure the reconciliation of all income data from the bank against Raiser’s Edge (CRM system) to ensure data is accurate and complete and then recorded in the finance system once reconciled.

2.3. Manage an efficient and effective Accounts Payable function, ensuring that the work performed by the Senior Finance Assistant is at the required standard.

2.4. Lead on all communications with internal stakeholders, including Trust finance and Special Purpose Fund Advisers, to resolve any issues arising and produce monitoring reports on a regular basis.

3. Transactional accounting and fund management

3.1. Ensure systems are in place to identify and correctly record restricted donations, so that these are properly monitored and utilised.

4. Financial Control Framework

4.1. In consultation with the Director of Finance & Operations, ensure that appropriate controls, processes and procedures are in place, regularly reviewed and assessed for operational effectiveness.

4.2. Review and update Finance Procedures and effectively communicate these to staff, arranging training where necessary, within the Finance Department and across the Charity.

4.3. Ensure effective maintenance of the balance sheet, including regular key control account reconciliations (bank and other).

4.4. Monitoring of balances with the Trust, ensuring these are promptly settled, with discrepancies investigated and resolved.

5. Management Reporting

5.1. Delivery of timely and accurate monthly management accounts for the Charity, including enhancing the production process and communication of timetables.

5.2. Co-ordinate the production of narrative reports to support review by the Director of Finance & Operations.

6. Financial reporting and audit

6.1. Lead the Finance team in the production of financial statements which are fully compliant with the Charity SORP to meet required audit and Board approval deadlines.

6.2. Lead the relationship with external auditors and all arrangements surrounding the annual audit fieldwork.

6.3. Preparing required audit documentation in accordance with agreed timetables. 

7. Budgeting and Forecasting

7.1. Assist the Director of Finance & Operations in the production of annual budgets, working closely with budget holders within the Charity to ensure completed in accordance with agreed timescales.

7.2. Lead on the quarterly re-forecast process, producing relevant analyses to understand and monitor key changes.

8. Banking and Investments

8.1. Work alongside the Director of Finance & Operations to maintain a strong relationship with the Charity’s banking and investment managers and take the lead on the day to day administration of the banking arrangements.

8.2. Ensure that bank mandates are up to date.

9. Systems and Data

9.1. Finance system

• Liaise with Application’s Supplier and Trust Systems support team in the maintenance and development of the finance system, ensuring essential maintenance are carried out as necessary to prevent cyber fraud and maintain data integrity.
• Provide support to the Finance team for the accounting functionality within the finance accounting application and its integrated systems.

9.2. System maintenance and training

• Support the Director of Finance and Operations with managing user access, permissions and privileges on the finance system, ensuring that any changes to staff are reflected immediately.
• Ensure all new staff are trained on the Finance System and that current staff receive updates as necessary.

Any other duties commensurate with the post as requested by the Director of Finance & Operations.

Want to work in a fast-paced environment with opportunities to learn advice skills? Are you a proactive person interested in making a real difference to disabled people?

About the role

Richmond AID have 3 main advice teams: Information Navigation, Benefits Advice and Money Advice. We also administer a number of grants on behalf of local grant giving charities and the local authority. Our teams are busier than ever and this role will play a vital part in supporting the team with administration tasks including; taking client enquiries from the phone, website and email and uploading them to our database, scanning and photocopying.

You will spend your time working directly with clients with a range of physical, sensory and mental health impairments to help them to fill in grant allocation forms and other forms and helping people to know their rights. You will also support our advice teams administratively; arranging appointments, sending emails and letters and uploading information to our database.

You will receive training in a range of advice areas (housing, health and social care, benefits, transport and travel) as well as other relevant topics such as various mental health conditions, managing challenging behaviour, professional boundaries, and case management. You will be supported by a friendly team of experienced advisers who will have the opportunity to shadow and you will also have access to a range of external training and development opportunities.

You will need to have clear written and oral communication skills as you will need to make phone calls and write emails and letters to clients as well as providing progress updates to the team.

You will work closely with our experienced advice team and we can offer opportunities for training and development in a range of areas including social care, housing and benefits to support you on your journey to becoming and advisor.

About you

To be successful in this role you will have solid administration and organisational skills, and a high degree of accuracy and attention to detail. You will have strong communication skills across all levels and will be a real team player with a genuine interest in supporting disabled people.

An interest in developing advice skills in essential and experience or a background in advice and information will be an advantage.

You will have excellent communication and IT skills, administrative skills and be fully competent on Microsoft applications. You will have the ability to work independently as well as part of a team.

The ideal candidate will be passionate about social justice and the empowerment of disabled people and excited to learn valuable skills on the job.

Other roles you may have experience of could include:  Youth worker, project officer, advisor, administrator, generalist advisor, office worker, receptionist

Digital Marketing, Head of Website Transformation | £80,000 - £96,473 | 12-month FTC | Hybrid Working | London

For a complex, global organisation (100 million users in 100+ countries), we're recruiting a Digital Marketing, Head of Website Transformation for a 12-month FTC (with potential to extend to 3-years). Reporting to the Group Marketing Director, this is a senior position within the Marketing and Communications team and will be key in transforming the website infrastructure for the organisation, leading the selection and implementation of a new CMS, ensuring the chosen platform aligns with marketing strategies and business goals.

This role will oversee the strategic development of a new website ecosystem for the organisation to simplify the domain structure and CMS in use for over 300 business and country specific websites. The goal is to ensure a successful CMS implementation empowers the marketing and communications team to create, manage and optimise content effectively, driving business growth and audience engagement.

Main Duties:

• Create a roadmap for the website ecosystem development, content, and functionality to align with organisation marketing and communication goals
• Act as SRO for procurement and the implementation of a new CMS
• Oversee the transformation of more than 300 business and country-specific websites into a simplified unified domain and CMS structure
• Act as the main point of contact between the Marketing and Comms function and the Digital and Tech teams, providing business context to inform technical requirements of the project
• Build and nurture relationships with internal and external partners and stakeholders
• Build in-depth understanding of the operational context, opportunities and threats for marketing, linking issues across the organisation to ensure website design and development are aligned with global marketing strategy

Person Specification:

• Degree or qualification in Marketing, Communications, or Business or demonstrable level of equivalent experience
• 10 years + of related experience across Digital Marketing
• Proven experience in managing complex websites and successful website migration projects with multiple stakeholders, regions and languages
• Leadership of teams both directly and indirectly
• Track record of managing SaaS vendors, and digital marketing agencies
• CIM Marketing competencies including the influence of strategy formulation, and influence of digital strategy
• Education, EdTech, Teaching or Exams sector experience would be highly desirable
• Exceptional communication, influencing, and project management skills
• Experience of CMS ecosystems i.e., Drupal, WordPress, and enterprise CMS platforms

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Information is King”- In the fast-changing world of digital information and artificial intelligence, be a vital part of Carers Support West Sussex’s goal to ensure that cares receive high quality information in a variety of formats. Help us to embrace the use of Digital Technology and Artificial Intelligence to allow carers to access information in a variety of ways acknowledging that carers may not be able to contact us during core office hours.

In the role of Carer Information Officer, you'll be instrumental in researching, scoping and working closely with our Communications & Marketing team in developing our creation of information resources, alongside our skilled staff team to ensure that the information is accurate, relevant and well presented. You will create high quality information content suited to a variety of channels including (but not exclusively) e-learning platforms, web, video, and print.

Through the work of this role, we will increase carer awareness to enable us to reach and support more carers, provide easy access to information and advice, enable better navigation of services by carers, and help carers feel better connected and that their voices are heard through the content we produce. Carers will be better able to find information digitally at a time that works for them.

This role works within our Information and Advice Team with close links to our Engagement, Community and Comms & Marketing teams. You will develop a deep understanding of carers and their needs putting equity, diversity, inclusion, accessibility and co-production at the heart of your practice.

This hybrid role combines remote work with occasional travel to in-person meetings and activities, which may include some weekend engagements.

Interview Date: 5 September 2025.

Key Responsibilities and Duties: 

• Research and Content Development: Identify and evaluate reliable sources of information to develop accurate and accessible content that provides a wide range of information and guidance for carers.
• Collaboration: Work with carer service teams and external partners to ensure information is current and relevant. Work with Marcomms and HR (training) to co-produce high-quality, information resources in engaging and accessible formats.
• Co-production: Work alongside the Engagement & Volunteer Team to explore and collate carer insights to inform and include carers in content creation.
• Digital Presentation: Embrace digital innovation and emerging technologies, including AI, to co-create accessible digital resources tailored to the needs of unpaid carers. This includes producing content for the website and e-learning platforms, ensuring it is accurate, inclusive, and easy to navigate.
• Awareness Raising: Contribute to the promotion of Carers Support West Sussex and the services offered by creating engaging information that increases public and professional understanding of unpaid carers and the challenges they face.  
• Trend Spotting: Horizon scan to spot social and news trends and understand developing opportunities for new ways to share information.
• Compliance: Work within Carer Support West Sussex’s Policies and Procedures, being especially mindful of safeguarding, confidentiality, GDPR, equality and diversity in all areas of work. 

Please download the Job Description below for full details.