Communications lead jobs in oakwood, england
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Actively Interviewing
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Job Purpose
This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
- To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
- To provide a true alternative to A&E via a non-clinical drop-in service to support clients
- To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual
The Role
The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of senior support workers and support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site and allocated borough following the borough-based approach. This role directly supports the service managers in keeping to a high standard service. The role will include implementing a smooth running of the service including facilitating debriefing and providing senior support onsite. The role of the team manager is non-clinical.
Key Responsibilities
• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation
• Understanding of risk and risk management
• Understanding safeguarding adults and children processes and legal requirements
• To work autonomously in a fast-paced environment and under pressure
• Oversee re-admitters and clients being discharged on a weekly basis
• Good time keeping skills - Essential
• Responsible lead for allocated site, attend and lead discussions with MDT teams
• Responsible for keeping allocated site to a high standard and reporting any health and safety concerns
• To facilitate weekly team meetings with minutes and feedback any internal and external changes
• This role will be considered a key worker role
• Understanding of safety planning and de-escalation
• Experience of working with challenging behaviour
• Keep minutes of all meetings attended and feedback to the wider team
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• To attend all mandatory training including safeguarding and GDPR.
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family
• Maintaining accurate records, detailing interventions
• Ensuring that outcomes, outputs and impact are recorded
• Understanding CQC standards and NICE guidelines around mental health
• Providing administrative support to the team
• Overseeing and provide shadowing to new staff members and volunteers
• Attend reflective practice, peer supervision and line management supervision
• Create and maintain good working relationships with partner agencies
• Actively participate in training and development
• Provide guidance to support workers and volunteers
• To work with service managers and assist with reporting and monitoring
Person Specification
• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of line management within a mental health setting
• Experience of de-escalation
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Understanding of how to report and mitigate risks
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Understanding safeguarding adults and children processes and legal requirements
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approach
• Good communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Understanding of different databases such as Views, Salesforce and NHS
• Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.
• Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
Position: Senior Business Intelligence Analyst (Digital and Engagement)
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Profession/Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our Senior Business Intelligence Analyst – Digital and Engagement sits within the Business Intelligence – Engagement team.
This role is focused on providing advanced data analysis and strategic support to enhance the MS Society’s marketing, engagement, and fundraising efforts, with a focus on digital and content optimisation.
This role involves utilising advanced analytical techniques, managing complex data projects, and developing insightful reports and dashboards.
The role will work in close partnership with our Digital, Content, and Marketing teams, in leading data initiatives that improve data-driven decision-making and optimises engagement, marketing, and content across all channels.
You’ll also work closely with our Digital and Content team to evaluate and report on the performance of our website and donate funnel and develop and implement optimisation plans to drive engagement and increase conversions.
Additionally, this role provides mentorship and guidance to colleagues in the wider organisation, fostering a culture of continuous improvement and data excellence.
This role is responsible for:
- Analysing audience behaviour, campaign, channel, and content performance, and engagement trends to support decision-making. Using advanced techniques like predictive analytics to identify optimisation opportunities.
- Work closely with our Digital and Content team to support all our monthly, quarterly and campaign reporting and develop data analysis that align with our goals.
- Creating and maintain dashboards and reports, using tools like Google Analytics, Google Tag Manager, and Power BI to track and present analysis clearly to stakeholders.
- Maintain and optimise our digital analytics infrastructure. Design and implement tagging and tracking, trouble shoot or fix configuration issues and ensure accuracy of our tracking across all our analytics systems, including Google Analytics and Google Tag Manager.
- Guiding and mentor colleagues, sharing knowledge and best practices in data analysis to enhance team capabilities.
- Ensuring the accuracy and integrity of our data by conducting regular audits and supporting data cleansing efforts.
- Contributing to continuous improvement efforts to improve analysis and reporting, staying up-to-date on the latest tools and practices in digital data analysis.
For this role we’re looking for:
- Experience in data analysis or business intelligence roles,
- Experience with digital channel analytics (social media, websites, email) and content optimisation e.g. through A/B testing and conversion analysis.
- Experience in advanced analytics techniques to optimise engagement and marketing strategies.
- Technical expertise in data analysis, manipulation, and visualisation using tools like Google Analytics, SQL, Power BI
- Knowledge of data governance and privacy regulations (e.g., GDPR).
Closing date for applications: 9am on Friday 25th July 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
About us
London Marathon Events (part of the London Marathon Group) works to inspire, champion and increase activity in all ages, abilities and demographics. We do this through our successful event portfolio (which includes the TCS London Marathon and TCS Mini London Marathon, Brighton Marathon, The Big Half, Vitality London 10,000, Vitality Westminster Mile, Standard Chartered Great City Race and Swim Serpentine), through our extensive outreach programmes working with schools and community groups in London and across the UK and through our network of wholly owned or partially owned companies, such as Maverick, Run 4 Wales, Loch Ness Marathon Ltd, Caledonian Concepts, Athletic Ventures and Friday Night Lights
Our events raise millions for charities every year to improve the lives of individuals and communities and we passionately believe in the power of sport.
Our values are integral to who we are, how we work and what we do:
• Impact – together we create positive change
• Innovate – together we enable new ideas
• Everyone – together we champion inclusivity
• Customer first – together we go the extra mile for all
Diversity, inclusion and wellbeing are at the heart of everything we do, and we want to ensure they are at the heart of our company. We strongly value diversity within our workforce and recognise that different people bring different perspectives, lived experience, ideas and culture to the company. This difference brings with it great strengths, including diversity of thought. So, if you’re ready to be a force for good, lead change and want to make a difference to society, keep reading
About the role
The Client Services Manager utilises our CRM to manage the Charities team inventory requirements (products including charity entries and advertising packages) across the London Marathon Events portfolio. This role supports the day-to-day management and continuous improvement of the charities team systems and processes to ensure our team can work efficiently, maximise the use of our CRM to support sales and charity customers communications, and give our charity partners a best-in-class customer experience.
Key Responsibilities
- Lead the charities advertising asset management process, working with internal teams to confirm timelines, roles and responsibilities and ensure tools and workflows are used efficiently to deliver partners benefits on time and on budget.
- Support with registration platform system testing, feedback, management and development.
- Deliver charity entries and advertising sales product set-up, testing and roll-out in Dynamics.
- Support in improving processes for all systems used by the Charities team.
- Represent the Charities team as a subject specialist on business improvement project groups supporting to scope and test our team’s requirements.
- Utilise Dynamics, our CRM to analyse buying patterns and sales to provide the sales team with deeper customer and products insights to help identify opportunities to strengthen charity relationships or product offerings.
- Working closely with the Dynamics team to optimise the use of our CRM for charity customers, including segmentation and targeting, sales performance reporting.
- Support the Senior Client Services Manager with the relationship management of our partners (Enthuse, Let’s Do This), reviewing performance to spot opportunities or trouble shoot challenges.
- Contribute to data selection procedures and technical solutions to import data, identifying opportunities for improvement.
- Support the maintenance and cleaning of our data and support the team to use our CRM consistently.
- Document Client services processes.
- Representing the team at project boards.
About you
We are seeking a highly organised and detail-oriented individual with strong interpersonal skills and the ability to communicate effectively across a range of audiences. The ideal candidate will be a confident user of Microsoft Office 365, with advanced skills that support efficient and high-quality work.
Experience in undertaking data selections for targeted marketing mailings is essential, along with a proven ability to manage multiple tasks and projects from start to finish. You’ll need excellent organisational skills, coupled with strong analytical thinking, time management, problem-solving, and the ability to prioritise effectively in a fast-paced environment. Experience working in this way within a charity’s fundraising team or equivalent would be desired but not essential.
A keen eye for detail, active listening skills, and a proactive approach to teamwork and collaboration are key to succeeding in this role. If you’re someone who takes ownership of their work and thrives on delivering high standards, this could be the role for you.
Required experience:
Essential
- Experience of (CRM) customer relationship management systems
- Organised, methodical and an eye for detail
- Experience working in fast paced team
Desired
- Using Business Intelligence (BI) tools particularly Power BI
- Microsoft Dynamics 365 experience
- Familiar with project tools like Monday... com, Azure, Miro
- Asset management
- Experience of working in a fundraising database or individual giving team
The client requests no contact from agencies or media sales.
Purpose of the Role:
Please note this is a detailed job description and many of the activities below do not take place everyday
This is a key role to work with an exciting community taking lead responsibility for the looking after key aspects of existing and new membership. You will be working alongside an experienced team supporting the Liberal Jewish Synagogue, the largest Liberal Synagogue in the UK, to be the best it can be.
Your role will touch all aspects of the synagogue with a particular focus on looking after new members, the membership process and members in general, acting as a key conduit to ensure that our members receive the best service we can provide. You will also ensure that ourCRM system is up to date and important data and information can be pulled form it.
You will support bereaved families in the immediate aftermath of a death by organising funerals, shivas and stone-settings.
Additionally you will support our Senior Rabbi in her work including diary management and ensuring, working alongside others, that life cycle and important religious festivals are being managed and delivered to the highest standards.
Senior Rabbi PA
Support the Senior Rabbi in all aspect of their work to include:-
o Administrative and secretarial support for the Senior Rabbi including correspondence, diary management and to act as their first point of contact for enquiries by phone, email and in person
o Liaise and work alongside the member of staff (Office Administrator) who is PA for the other Rabbis and supporting when necessary
o Meet with Senior Rabbi regularly to review weekly diary, plan for the future and complete event forms
o Work closely with the Office Administrator (who organises all internal and life cycle events) to develop efficient procedures, printing and systems to ensure organisation of all life cycle events (including baby blessings, Bar-Bat Mitzvahs, Kabbalat Torah, weddings and mixed faith blessings, conversion, admission ceremonies).
o Assist with planning and coordination of events generated by the Senior Rabbi
o Keep timetables of all life cycle events coordinating with office staff to ensure these events and linked celebrations are delivered effectively
o Keep a tracking system that logs where proselytes are on their conversion journey.
o Liaise with the LJS Community Care Co-ordinator and other contacts over pastoral and other issues being dealt with by the Senior Rabbi.
o Circulate the services calendar and the Bar/Bat Mitzvah schedule of dates
o Support the volunteers who coordinate the mitzvot
o Assist in the organisation of the High Holy Days particularly in co-ordinating all mitzvot
o Assist the Senior Rabbi and the office in the organisation of interfaith/multifaith and other events including the sending out invitations and co-ordinating response
o Ensure that thank you letters for donations, yahrzeits and other acknowledgements are prepared and signed by the Senior Rabbi
o Complete the weekly yahrzeit list
o Complete administration support for the Bereavement Support
o Any other duties which may be reasonably requested by the Senior Rabbi and Executive Director.
o Funeral Coordinator
o To co-ordinate the administration of funerals (burials and cremations) for members and non-members.
o To liaise with the family/estate, rabbis, funeral directors, cemetery/crematorium or others as necessary in making the arrangements.
o To provide details of cost to the person organising the funeral.
o To prepare funeral and related invoices in consultation with the Financial Controller.
o To organise consecrations and arrange interments of ashes and ordering of memorial plaques.
o To administer the burial of non-members, including preparing invoices and dealing with payments for the burials.
o To administer the allocation of graves, reservations and columbarium
o To prepare condolence letters for Rabbis.
o To send out electronic Bereavement Notifications
o To respond to requests from the public for plot locations and information on the cemetery.
o To provide annual statistical information on burials and cremations for Liberal Judaism and the Board of Deputies.
o To ensure and promote the maintenance of graves as requested by families
o Send out the biennial Memorial Service for the Loss of a Child and the Loss of the Prospect of a Child.
Membership Coordinator:
o Administer and coordinate the membership process from receipt of a new application including liaising with the applicant, the Financial Controller and the Rabbis
o Maintain the appropriate Council reports for new members and resignations
o Send welcome letters and packs to new members
o Send resignation letters to members
o Ensure the CRM (ShulCloud) system is up to date (training will be provided) with members’ details, and their journey through the membership process including adding new members, resigning members, changing their status in respect of age membership changes and so on.
o Produce ShulCloud (CRM) reports
o Ensure ShulCloud (CRM) is maintained and up to date
o Work closely with staff to support contact with members in respect of volunteering, marketing, High Holy Day ticketing, the creation of mail merges and the AGM
o Be a ‘superuser’ of the ShulCloud, working closely with the ShulCloud consultant, understanding and learning what the system can do and supporting others to use it.
o Work alongside other areas that involve links to membership i.e. education
o Any other relevant tasks as requested
Personal Specifications:
Prior administrative or personal assistant experience
Excellent written and verbal communication skills
Strong organisational skills and attention to detail
High level of discretion and confidentiality
Proficiency with office software (i.e. Microsoft Office)
Experience of using ShulCloud CRM system would be beneficial but not essential (training will be provided)
Comfortable working in a Progressive Jewish religious environment; familiarity with Jewish customs and terminology
Flexibility to work occasional evenings/weekends during holidays or events
An understanding of how a CRM system can be used to provide data and information and enhance membership experience
In addition:
Friendly, professional demeanour
Ability to multitask and meet deadlines
Sensitivity to the pastoral and spiritual aspects of the Rabbi’s role
Sensitivity, resilience in dealing with bereavements, willing to undergo training.
This post is subject to an Enhanced DBS check
Support Worker
Contract Type: Permanent
Hours per week: Full-time, 37.5 hours
Salary: £27,008 per annum
Department: Adult Services (Housing Services)
Location: Based at West Central London Mind’s Wandsworth Office with hybrid working available
Are you passionate about supporting people with mental health and complex needs to live more independently?
We’re looking for a compassionate and motivated Support Worker to join our Housing Services team. You’ll provide floating support to people with mental health and other complex needs, helping them sustain tenancies, improve their wellbeing, and build independence in the community.
You will:
- Deliver high-quality tenancy sustainment and floating support
- Manage a recovery-focused caseload with clear support plans
- Build warm, trusting relationships with service users within professional boundaries
- Support clients to improve life skills, wellbeing, and independence
- Work in partnership with statutory and voluntary services
- Monitor wellbeing and raise any safeguarding concerns
- Provide move-on support, including resettlement planning and access to housing options
- Promote service user involvement and support access to meaningful activity
- Help tenants manage finances, benefits, and budgeting
- Contribute to monitoring reports and service development
- Work as part of a collaborative team across services
You are:
- Experienced in supporting vulnerable adults, ideally in mental health or housing
- Person-centred, empathetic, and strengths-based in your approach
- Confident in building effective working relationships with clients and professionals
- Knowledgeable in safeguarding, tenancy sustainment, and welfare rights
- Organised, reliable, and a strong communicator
- Committed to promoting equality, inclusion, and service user empowerment
About us:
We’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.
Benefits:
- Hybrid-working if nature of role permits
- Learning and development opportunities
- Cycle to work scheme (interest free lone paid back 12 months period)
- Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
- Free eye test
- Flexible working
- Interest free loan, those in financial hardship
REF-222599
The Royal British Legion is looking for a Prospect Research Manager to join our Philanthropy team. This role will play a central part in identifying and researching potential supporters, helping to grow our prospect pipeline and strengthen income generation across a range of fundraising areas. If you have a strong eye for detail and enjoy turning complex information into practical insight, we’d love to hear from you.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You’ll be responsible for delivering high-quality research on individuals, trusts and companies, helping colleagues make informed decisions about new opportunities. This will include preparing detailed profiles and briefings, supporting due diligence processes, and working closely with colleagues to identify emerging networks and trends. You'll also contribute to forecasting and pipeline planning, ensuring our approach is both strategic and evidence-led.
We’re looking for someone who brings sound knowledge of data protection and regulatory standards, along with the ability to manage sensitive information carefully and responsibly. The role involves collaboration with teams across the organisation, including senior staff and trustees, so strong communication skills and a proactive approach are key.
This is an opportunity to take ownership of a growing function, and to shape how we approach prospecting at a critical time for the organisation. If you’re experienced in research, confident with data, and motivated by helping teams build meaningful relationships, we’d welcome your application.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days per week connecting directly face-to-face with colleagues at the hub.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 29th July 2015
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Programme Officer
Youth Business International (YBI)
Location: Hybrid
Salary: £35,000
Contract: Full-time, 12 months FTC
The role
Are you passionate about creating impact for young entrepreneurs around the world? Youth Business International (YBI) is looking for a highly motivated Senior Programme Officer join our Development & Programmes team and play a key role supporting the coordination, delivery, and quality of global programmes.
You will support a range of projects—from programme implementation and grant reporting to MEL and stakeholder engagement.
Key responsibilities include:
- Supporting the implementation and delivery of a portfolio of programmes
- Support MEL colleagues to monitor delivery of project outputs and outcomes against targets
- Assisting with funder engagement, reporting and proposal development
You’ll be working in a dynamic, collaborative environment with an international scope. If you are highly organised, proactive, with a strong eye for detail and experience in programme coordination or management this role is for you.
How to apply
If this sounds like the role for you:
- Please review the full job description for further details and ensure all of your application (CV and supporting statement) reflects the requirements of the role.
- Please submit your CV (maximum 2 x A4).
- Submit a Supporting statement (max 2 x A4): Your supporting statement is a very important part of your application and is vital for us to decide whether to shortlist you for an interview. Please demonstrate how you meet the criteria listed in the person specification and your motivation to work for YBI, detailing your experience, skills, achievements and/or abilities that are relevant for the role.
- Closing date for applications is midnight Wednesday 23 July 2025.
We encourage you to apply as soon as possible as we may close the vacancy early due to volume of applications expected.
Please note you must have existing Right to work in the UK as YBI is not a sponsoring organisation.
Interview process
- First Interview Online (MS Teams) – Wednesday 30 July 2025
- Second Round In-Person at our London Office – week commencing 4 August 2025
Dear candidates
In addition to your CV, the supporting statement is considered vital in deciding whether to shortlist you for an interview.
Please make sure it demonstrates how you meet the criteria listed in the person specification and your motivation to work for YBI, detailing your experience, skills, achievements and/or abilities that are relevant for the role with examples. You can combine your supporting statement into one document with your CV.
We look forward to receiving your application.
YBI Team
The client requests no contact from agencies or media sales.
Citizens Advice Hammersmith and Fulham (CAHF) is a busy, dynamic award winning Service. We deliver a variety of projects via face to face and digital media.
Since 2012 we have delivered a volunteer led community library service at Avonmore library. In April 2024 we embarked on running a second community focused library at Askew Road. To support CAHF community library delivery at both libraries, we introduced the role of Community Library Coordinator.
Purpose of the Role:
In addition to traditional library duties—such as managing stock inventory and delivering storytime sessions for under-5s—the Community Library Coordinator plays a key role in positioning the library as a vibrant hub within the local area. The library offers a diverse programme of activities for users of all ages throughout the week. Working collaboratively with colleagues, the Coordinator will oversee and help develop engaging library events, while also supporting the dedicated volunteers who contribute to the successful delivery of our community-focused services.
About You:
You will have strong interpersonal and communication skills, along with enthusiasm for working in the library sector. You should be confident in promoting the library service and delivering excellent customer service to a diverse range of users. While previous library experience is desirable, it is not essential.
The roles require:
- A good level of community awareness, with experience of working with diverse communities
- Excellent customer care skills
- An interest in literacy and reading
- The ability to recruit, induct, and support library volunteers in service delivery
- Confidence in providing digital support to library users
- The ability to oversee the library events calendar and work with both new and existing partners to develop additional community-focused activities
- The ability to adapt and respond to complex, ever-changing environments, taking opportunities to improve the way things are done
No two days are the same, so a positive and flexible attitude is essential. The role includes working on a rota Saturday basis, and evening shift up 7pm each week.
Closing Date: Midnight Sunday 27th July 2025
Interview and Test: Week beginning 28th July 2025
We're looking for a kind, compassionate and resilient Support Worker to join our Anerley Station Road service in Bromley. No personal care or experience is required, just the right values.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Anerley Station Road is young people's service supports young care leavers aged between 16 and 21.
Support Workers will provide a person-centred support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team
What you'll do:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively.
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Are you an inspiring, forward thinking leader ready to make a lasting impact on safe homes?
With major investment in our housing stock and a firm commitment to delivering safe, sustainable, and affordable homes, we’re seeking an exceptional Head of Compliance and Building Safety to help shape the future of our property services at St Mungo’s.
Reporting to the Director of Property Services, you will lead on all landlord health and safety compliance across a diverse housing portfolio. From strategy to delivery, you’ll inspire operational excellence, foster collaborative partnerships, and champion continuous improvement in building safety.
The role of Head of Compliance and Building Safety isn’t just about technical expertise, it’s about people. In this role you will drive and support transformational change in the quality, maintenance, and performance of our housing stock, with residents' voices at the heart of what we do.
Key responsibilities include:
· Work with a collaborative leadership style that prioritises meaningful resident engagement and codesign.
· Lead the management and maintenance of our property portfolio to the highest standards.
· Oversee landlord compliance and drive continuous improvement.
· Deliver fire and building safety programmes with strategic and operational oversight
· Support organisational goals and property service strategies in partnership with the Director.
· Ensure compliance with regulatory standards, including the Regulator of Social Housing.
· Contribute to our Asset Management Strategy, with a focus on safety, sustainability, and growth.
·
In this role you will be work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
We are looking for a collaborative leader, with a passion for safe homes and meaningful resident engagement. If you can bring expert leadership in landlord compliance, including fire and building safety, with a focus on high performance, value for money, and a customer focused culture, we encourage you to apply. You should demonstrate the below:
- Proven success delivering fire and building safety remedial programmes.
- Experience in financial planning and budget management.
- Sharp attention to detail and a commitment to client safety.
- Experience in leading large functional teams with a leadership style that empowers managers to deliver effective results.
- Demonstrated ability to engage clients, residents and customers to improve services.
- Deep knowledge of compliance asset management, legislation, and performance assessment.
- Excellent communication skills with abilities to present information to senior teams.
- Strong negotiation skills with experience building strategic partnerships.
- Relevant industry based qualifications or equivalent experience.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to submit your CV and Supporting Statement. INCLUDE FOR QUICK APPLY ONLY
To find out more and apply please go to the St Mungo’s careers page on our website. INCLUDE FOR EXTERNAL SITES
Closing date: 10am on 21 July 2025
Interview and assessments on: 29 and 31 July 2025
For external sites
What we offer
· Excellent Development and Growth Opportunities
· A Diverse and Inclusive Workplace
· Great Pay and Other Benefits
Are you an inspiring, forward thinking leader ready to make a lasting impact on safe homes?
With major investment in our housing stock and a firm commitment to delivering safe, sustainable, and affordable homes, we’re seeking an exceptional Head of Compliance and Building Safety to help shape the future of our property services at St Mungo’s.
Reporting to the Director of Property Services, you will lead on all landlord health and safety compliance across a diverse housing portfolio. From strategy to delivery, you’ll inspire operational excellence, foster collaborative partnerships, and champion continuous improvement in building safety.
The role of Head of Compliance and Building Safety isn’t just about technical expertise, it’s about people. In this role you will drive and support transformational change in the quality, maintenance, and performance of our housing stock, with residents' voices at the heart of what we do.
Key responsibilities include:
- Work with a collaborative leadership style that prioritises meaningful resident engagement and codesign.
- Lead the management and maintenance of our property portfolio to the highest standards.
- Oversee landlord compliance and drive continuous improvement.
- Deliver fire and building safety programmes with strategic and operational oversight
- Support organisational goals and property service strategies in partnership with the Director.
- Ensure compliance with regulatory standards, including the Regulator of Social Housing.
- Contribute to our Asset Management Strategy, with a focus on safety, sustainability, and growth.
In this role you will be work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
We are looking for a collaborative leader, with a passion for safe homes and meaningful resident engagement. If you can bring expert leadership in landlord compliance, including fire and building safety, with a focus on high performance, value for money, and a customer focused culture, we encourage you to apply. You should demonstrate the below:
- Proven success delivering fire and building safety remedial programmes.
- Experience in financial planning and budget management.
- Sharp attention to detail and a commitment to client safety.
- Experience in leading large functional teams with a leadership style that empowers managers to deliver effective results.
- Demonstrated ability to engage clients, residents and customers to improve services.
- Deep knowledge of compliance asset management, legislation, and performance assessment.
- Excellent communication skills with abilities to present information to senior teams.
- Strong negotiation skills with experience building strategic partnerships.
- Relevant industry based qualifications or equivalent experience.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 21 July 2025
Interview and assessments on: 29 and 31 July 2025
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Recruitment Officer Maternity Cover
Hybrid – Teddington Office / FARA Shops/ Home-Based(2 days) | 12-Month FTC |
Are you an experienced Recruitment Administrator, Coordinator or Officer looking to take the next step in your career? Do you want to make a real impact in a purpose-led organisation? Join FARA Charity Shops as our Recruitment Officer and help us build inclusive, passionate, and diverse teams for our 40 FARA Charity Shops in London.
Why Join Us?
For over 30 years FARA has been transforming lives through our London charity shops and our work with vulnerable children and young people in Romania. As our Recruitment Officer, you’ll play a vital role in ensuring we attract, hire, and retain the very best people — both paid staff and volunteers — for our London retail operations. Through this role you will help support our joint efforts to fund the highly impactful projects in Romania.
What You’ll Be Doing
- Lead end-to-end recruitment for our charity shops and support functions across London
- Post job adverts and screen CVs via platforms like Indeed and social media whilst budgeting and managing costs associated with recruitment
- Arrange and at times attend interviews with hiring managers
- Build strong partnerships with hiring managers and support them throughout the hiring process
- Support with the development of recruitment and volunteering policies
- Develop and maintain recruitment processes to help ensure compliance and observe best practice at all times
- Develop, organise and deliver recruitment training for hiring managers
- Contribute to targeted recruitment campaigns in collaboration with our marketing team
- Manage the applicant tracking system (ATS) and recruitment metrics
- Help grow our volunteer programme and develop pathways for volunteer engagement
- Produce insightful recruitment reports for the Senior Leadership Team
- Champion equality, diversity and inclusion in all aspects of hiring
What We’re Looking For
Essential:
- Proven experience as a recruitment professional (3+ years) and qualifications in the subject matter, preferably CIPD certified
- Experience working in charity retail, non-profit organisations and recruiting volunteers
- Strong knowledge of recruitment platforms and applicant tracking systems
- Experience producing reports for senior leadership
- Excellent interpersonal, written and verbal communication skills
- A proactive, solutions-focused mindset with great time management
- Passion for diversity, inclusion and collaborative working
- Comfortable working in a hybrid setup and travelling to shop locations
What We Offer
- Salary: £32 – 34k
- 12-month fixed-term contract
- Hybrid working model (Teddington office, shop visits + remote working)
- 28 days holiday (inclusive of bank holidays)
- Full access to Employee Assistance Programme
- Team social events
Ready to make a difference?
Click Apply Now and submit your CV and a cover letter telling us why you’re a great fit for FARA
The client requests no contact from agencies or media sales.
Fantastic opportunity at Age UK! We're looking for a passionate People Development and Culture Manager to play a crucial role in designing and delivering impactful learning initiatives, fostering a supportive and high-performance work environment, and ensuring our values are embedded throughout the employee experience. This role sits within our People Development & Culture Team and you'll be working closely with the Head of Department, senior leaders, HR, policy holders and subject matter experts, championing professional growth, employee engagement, and organisational culture, making Age UK a great place to work and thrive, whilst enabling it to create a world where every older person feels included and valued!
The main focus of this role is to lead Learning and Development for the 130+ Age UK Network and National Partners across England, Wales and Northern Ireland. You'll ensure they have access to high-quality learning that supports effective local service delivery.
This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is at One America Square, London (EC3N 2LB) and you would be expected to attend the office a minimum of once a week. Additionally, you may be required to travel occasionally to various office locations and Network Partners.
Age UK internal grade: 6L
This role is a 12 month Fixed Term Contract.
Last date for applications Monday 21st July 2025.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
* Experience working within people development, learning & development, organisational culture. A, I
* Experience in managing an LMS (ideally Moodle). A, I
* Experience in designing and delivering impactful professional development programmes. A, I
* Experience working with variety of stakeholders to embed learning and development initiatives. A, I
* Experience of designing and facilitating high-quality, engaging, interactive blended learning: webinars, e-learning, workshops etc. A, I
* Demonstrated success in driving engagement and cultural change initiatives. A, I
* Experience of working collaboratively, and project managing in a dynamic environment, building networks with a diverse range of people. A, I
Skills and knowledge
* Understanding of learning and development principles and frameworks. P
* Knowledge of employee engagement strategies and best practices. I
* Strong instructional design (e-learning), facilitation and presentation skills. A, I, P
* Ability to develop and deliver impactful development initiatives. A, I, P
* Applies inclusive design principles and accessibility standards to ensure learning experiences are equitable, usable, and effective for all participants, including those with disabilities. I, P
Personal attributes
* Highly organised, with the ability to manage multiple priorities effectively. I
* Strategic thinker with a pragmatic and solutions-focused mindset. I
* Passionate about people development and organisational culture. A, I
* Confident communicator, able to engage and inspire at all levels. I, P
* Demonstrates resilience, adaptability and a growth mindset. I
Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
* Experience in managing learning budgets and external learning providers. I
* Experience working in a dynamic, or matrixed charity organisation with a hybrid environment. I
* Experience deploying psychometric tools (e.g DISC) to enhance team dynamics and culture. I
Skills and knowledge
* A learning and development or HR qualification (CIPD). I
* Familiarity with digital learning platforms and innovative learning technologies. I
Personal attributes
* Change champion with a proactive and innovative approach. I
* Passionate about continuous learning and development trends. I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an ‘A’ in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
Operations Support Coordinator
Team: Operations Support
Hours: 4 days (30 hours) per week (hours/days by agreement)
Location: Hybrid – minimum 1 day per week in our Holborn, London office. The rest of the week can be worked remotely
Report to: Operations Support Team Manager
Starting salary: £23,809.50 pro-rata
Application Closing Date: 20/07/2025 (23:59)
Interview date: 30 July 2025 – in-person at our Holborn, London office.
Starting date: ASAP
Contract: permanent
About GoodGym:
GoodGym is a multi-award winning social enterprise that connects exercise with volunteering. Across 65 cities and boroughs its members run to help isolated older people and community projects. It’s shown to reduce isolation, improve community cohesion and to improve wellbeing for all involved. It is frequently cited as a leading social innovation by the government, mainstream press and leading think tanks. GoodGym’s impact and activity continues to grow and this role is crucial in enabling GoodGym's sustainable future. For more information, please visit www.goodgym. org
Job Purpose
As part of GoodGym's Operations Support Team, you will play a key role in coordinating volunteers to provide practical and social support for older people across the UK.
The crucial part of this role will involve supporting volunteers and beneficiaries throughout processing and confirming mission requests for practical tasks and monitoring and supporting befriending pairings.
You will also work as part of project teams making changes to improve our processes. And you will collaborate with and support colleagues across the organisation.
The ideal candidate will have experience in digital administration, working with volunteers and vulnerable people, and should be comfortable working on different projects simultaneously.
Responsibilities
Primary Responsibilities
Office Management
- Providing phone and email support to our members, referrers and beneficiaries
Volunteer Support
- Acting as the first point of contact for volunteers, whether over email or over the phone; supporting them on either social visits or missions, troubleshooting and resolving issues where necessary, maintaining complete volunteer records and reporting to the Operations Support Team Manager if any safeguarding issues/allegations are made in line with GoodGym’s Safeguarding Policy
- Providing administrative support for missions, including but not limited to: communicating with referral partners, screening and listing missions on the GoodGym website, confirming missions with beneficiaries on the phone and ensuring best safeguarding practices are upheld
- Supporting volunteers through the process of DBS applications, checking references and making judgement calls on volunteers’ suitability for the volunteer role
- Supporting, in a respectful and trusting manner, a long-standing team of operations support volunteers who work with us
Relationship Management
- Communicating with potential and existing referral partners over the phone and via email, answering questions about GoodGym and providing technical support as and when necessary
Other Responsibilities
- Contributing to the development of the Operations Support Team and respective processes and policies
- Working collaboratively with other internal departments
Person Specification
Knowledge
- An understanding of the needs of older people and volunteers
- Awareness of services available to older people (desirable)
Skills and abilities
- Excellent verbal communication skills, particularly over the phone
- Excellent written communication skills
- Excellent organisational and multitasking skills and ability to prioritise workload
- Excellent attention to detail and problem-solving skills
- Ability to collaborate with team colleagues
- Ability to work with minimum supervision and under own initiative
- Ability to provide information, advice and assistance appropriately, to volunteers and older people who use GoodGym’s services
- Empathetic and able to build supportive relationships with people from a variety of backgrounds
- Proficient with Google Workspace, Google Drive, and able to pick up new systems quickly
- Comfortable using multiple online programs simultaneously
Experience
- Experience of volunteering
- Experience of working with and managing confidential information
- Experience of working with or supervising volunteers (desirable)
- Experience of dealing with a busy or shared inbox (desirable)
- Experience managing relationships with a variety of internal and external stakeholders (desirable)
- Experience of DBS check process (desirable)
- Knowledge of safeguarding in relation to the protection of vulnerable adults (desirable)
Why join us?
- Be part of our important mission to bring communities together and reduce loneliness and isolation.
- GoodGym is a scalable approach to tackling major social issues and you’ll play a key role in it
- Friendly, positive and supportive team with a genuine purpose
- Growing organisation with national reach at a pivotal point of change
- 25 days holiday + bank holidays
- Central London location;7th Floor, 33 Holborn London, EC1N 2HT,
- Flexible working- minimum 1 day per week in our London office in the Holborn area
- Regular in person socials over the year
How to apply:
We use an application form to ensure that our recruitment process is fair; it allows us to look at all applications in the same format and to remove fields that might lead to bias when we are reviewing applications.
If you have questions before applying, you can email our Operations Support Team Manager
via missioncontrol@goodgym. org
We are looking for the best people to help us provide support to millions of people affected by loneliness in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, sex, gender identity, disability, age, nationality, religious or philosophical belief, age, sexual orientation, educational attainment, family status, trade union activity or any other factor. We see diversity as strength and want everyone to be able to be their whole selves at work.
We have a code of conduct in place, and are committed to creating a culture where everyone feels safe and respected.
The information collected during our recruitment process is only used for monitoring purposes to assist us in analysing the profile and make up of individuals who apply, are shortlisted for and appointed to each vacancy. In this way, we can check we are complying with the Equality Act 2010 and with our own Equality Opportunities and Diversity policy.
At Children’s University Trust, we believe every child deserves the opportunity to thrive through learning beyond the classroom. We’re a small, passionate team with bold ambitions to expand our impact – and we’re looking for an equally ambitious Business Development and Community Partnership Manager to lead the way.
This is more than just a development role. It's about building sustainable growth strategies, forging powerful partnerships, and shaping a future where opportunity is no longer defined by postcode or circumstance.
As our Business Development and Community Partnership Manager, you will take the lead in shaping and implementing visionary, data-driven growth strategies across three vital areas:
- Place-based memberships with schools, universities, councils’ departments, and third sector organisations.
- Individual “at home” subscriptions for children in areas without direct Children’s University provision or those who do not engage with traditional education.
- Strategic business partnerships with corporates and SMEs, securing vital funding and in-kind support.
You’ll be a key figure in our next phase of growth — identifying new opportunities, building meaningful relationships, and helping us scale our reach across the UK.
Key Responsibilities
- Drive new business activity and revenue growth across all three strategic areas.
- Build a strong, inclusive pipeline of potential members, partners, and funders.
- Manage and nurture relationships from first contact through to long-term collaboration.
- Use data and insight to shape decision-making and report progress to the board.
- Be a passionate ambassador for Children’s University at events, conferences, and online.
We’re Looking for Someone Who:
- Has a proven track record in income generation, partnerships or sales – all sector’s welcome!
- Is passionate about improving the lives of children and young people.
- Is a strategic thinker with the energy of a new business developer.
- Has the confidence to influence senior stakeholders and the empathy to build trust.
- Brings a creative, collaborative, and resilient mindset.
- Thrives in a fast-paced, flexible, remote-first environment.
Why Join Us?
- A unique chance to shape a growing national charity’s development strategy.
- A collaborative, driven team that values innovation and purpose.
- Flexible working, with one day a week in Manchester.
- An opportunity to truly change lives through education and opportunity.
If you’re excited by the chance to lead sustainable growth with purpose, and you want your work to matter, we want to hear from you.
Apply today and be part of a team creating a brighter future for children across the UK.
The client requests no contact from agencies or media sales.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 48,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.
Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
This is a part time (0.4 FTE) and 1 year contract job opportunity. This role is based at our Bloomsbury campus with work across various football facilities across London. We will consider applications to work on a flexible and job share basis wherever possible.
We are looking for a Football Development Officer to support the delivery of TeamUCL's new focus sport, football. The role combines coaching delivery with desk-based sports administration. We are looking for someone passionate about developing football in all forms; an experienced coach who is confident delivering a range of activity.
Do you have experience in coaching football? Have you had experience delivering sports leagues and events? Do you want to support students to develop professional skills through football? If the answer is yes, then we want to hear from you.
Our ideal candidate will be able to coach a range of abilities, have experience of working with and motivating volunteers and good verbal and written communication.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.



The client requests no contact from agencies or media sales.