Communications manager jobs in sutton, surrey

We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Resettlement Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham.
Sounds great, what will I be doing?
We are seeking a compassionate and proactive individual to provide person-centred support for adults with complex mental health needs. You will engage service users 1:1 to co-produce needs, risk, and recovery plans, supporting them in building life skills, emotional resilience, and community connections. The ideal candidate will assist with resettlement, secure appropriate move-on accommodation, and advocate for fair tenancy agreements. You'll work collaboratively with 
multi-agency partners, families, and carers to ensure holistic, strengths based support. Strong interpersonal, organisational, and crisis management skills are essential.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have t
o tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have experience supporting people with mental health needs and complex challenges in floating, outreach, or accommodation-based services. They should demonstrate a strong understanding of recovery principles and be confident in delivering person-centred support, including key working, support planning, and risk assessments to promote independence.
A good knowledge of issues facing the client group—including mental illness, substance misuse, and housing-related risks—is essential, along with the ability to liaise effectively with external professionals to develop support packages.
The role requires knowledge of housing management (including maintenance and repairs), health and safety in accommodation and home settings, and safeguarding protocols. The candidate must have a good understanding of welfare benefits, housing options, and related legislation.
Strong communication, literacy, numeracy, and IT skills are key, including the ability to accurately record client information. The role requires self-motivation, initiative, teamwork, flexibility to work evenings or weekends, and the ability to travel across the borough.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We
have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake inte
rnal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Employment Specialist to play a pivotal role in our Employment Services in Redbridge.

Sounds great, what will I be doing?

We are looking for a motivated and empathetic individual to support clients with mental health conditions in achieving sustainable employment. You will manage a dynamic caseload, delivering tailored coaching, job search support, and workplace retention strategies in line with IPS fidelity. Strong employer engagement skills are essential to build partnerships and create inclusive job opportunities. The role involves close collaboration with clinical teams to integrate employment and mental health support, as well as accurate record-keeping and compliance with service standards. A commitment to continuous professional development and service improvement is key, along with a passion for supporting disadvantaged communities into meaningful work.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have experience supporting individuals with mental health conditions in securing, returning to, or retaining mainstream employment. They should have a strong understanding of employment models such as IPS (Individual Placement and Support) and be committed to employment retention and IPS fidelity. Experience in health or social care settings is essential.

Excellent communication and interpersonal skills are required to engage clients and build effective relationships with stakeholders and partners. The candidate should be confident in presenting services, promoting client solutions, and managing time effectively in a results-driven environment.

A solid understanding of relevant policies, including Health & Safety, Data Protection, Equality & Diversity, and the Equality Act 2010, is essential. They must be open to feedback and professional development, and able to travel across the designated borough.

The candidate should be person-centred, empathetic, and committed to equality. Strong administrative and IT skills, including client assessments, action planning, and accurate record-keeping using Microsoft packages and databases, are also key to the role.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Edward Gibbons House is seeking an enthusiastic Senior Substance Misuse Worker to support our amazing residents.

Providence Row Housing Association has been helping homeless people in East London since 1860. We provide social housing along with excellent services that aim to support homeless people with complex needs and enable their recovery. We remain committed to our East London roots and currently serve the communities in Tower Hamlets, Hackney and the City of London.

Our Senior Substance Misuse Worker works alongside members of the support team to create a safe and welcoming environment within a psychologically informed environment. You will contribute to the development of the recovery hub, by providing expertise in alcohol and drug misuse. Taking a lead role in delivering training/ advising staff on substance misuse issues, liaison with substance misuse agencies, facilitating multidisciplinary case conferences and negotiating access to detox and treatment services. Carrying out assessments of drug and alcohol usage with key clients, delivering brief and extended interventions, outlining risks, advice on harm minimisation and refer to specialist agencies.

You will also conduct surveys of residents view and opinions, assist with audits and reporting on the service, help to ensure compliance with regulation and best practice, and work with a Support Team which promotes person centred coproduced approaches.

You need to have experience of working with homeless people with complex needs, have a good understanding of strengths, needs, and risks they experience. Be competent with computer systems, and comfortable completing regular performance reports. The Senior Substance Misuse Worker is a day shift based role with evening and weekend working.

PRHA is seeking to increase diversity within our organisation. We would welcome interest from people with experience of homelessness, from a black or minority ethnic background and/or with a disability. 

For further details please see the full job description.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Coxley House RCH Service in Tower Hamlets.

Sounds great, what will I be doing?

In this role, the individual will manage a caseload of clients requiring early intervention or preventative mental health support, delivering group activities and co-produced programmes that empower service users to achieve their goals. They will clearly communicate the service's aims, objectives, and pathways to ensure users can fully participate and collaborate in their own support. The role involves supporting service users in engaging with various community professionals, including mental health teams, social workers, housing providers, health professionals, and Job Centre Plus. They will work flexibly within a team to ensure service coverage and meet contractual obligations, while also developing and encouraging participation in peer support networks and community-based initiatives. Active monitoring of the health, wellbeing, safety, and security of the service and its users is essential, ensuring all concerns are promptly addressed in line with procedures. The role also includes participating in core service functions, supporting colleagues, and using initiative to complete tasks as they arise. Timely and accurate administration is required, with a strong emphasis on maintaining confidentiality. The individual will also be responsible for ensuring effective and timely referrals, assessments, and service reviews, and will regularly engage in supervision, appraisals, and reviews to support continuous development.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The candidate will have demonstrable experience working with individuals who have experienced mental health challenges and/or dual diagnosis issues, supported by a solid understanding of relevant mental health legislation, safeguarding practices, and recovery principles. They will possess in-depth knowledge of mental health conditions and the ability to provide person-centred support with dignity and respect, while communicating effectively and sensitively. The candidate should be skilled in risk assessment and case management, with experience working alongside statutory services and building partnerships with voluntary and community sector organisations. They will have a track record of delivering value-added initiatives such as events, groups, and volunteer or student placements, and be confident representing the organisation at external events, including delivering presentations to stakeholders and commissioners. Strong time management, prioritisation, and communication skills are essential, alongside the ability to work both independently and collaboratively within a team, including overseeing the induction of new peer staff and volunteers. Proficiency in IT, including Microsoft Word, Outlook, and internet use, as well as good literacy and numeracy skills, are required. The candidate will also have sound knowledge of local mental health and wellbeing services, recovery tools, and the ability to respond appropriately to safeguarding concerns. They should be able to remain dynamic and effective under pressure in a fast-paced environment.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Harris Hill is delighted to be working with a respected housing and support provider to recruit a Community Support Officer to support residents with complex needs.

Salary: £30,651.59

Location: Fulham base, with some travel

Contract: 1 year FTC

In this frontline role, you’ll help tenants sustain their independence, connect with their community, and access essential services. Acting as lead keyworker, you’ll coordinate support with external agencies, provide practical advice, and promote wellbeing.

Key responsibilities:

• Develop and review personalised support plans.
• Link residents with mental health, substance misuse, and other specialist services.
• Encourage community participation through activities and partnerships.
• Assist with housing matters, including benefits advice.
• Maintain accurate records in line with safeguarding and health and safety policies.

You’ll bring:

• Experience supporting vulnerable adults (e.g. homelessness, mental health, disability).
• Knowledge of supported housing and housing benefits.
• Strong communication and teamwork skills.
• A passion for promoting independence and dignity.

For more information, please submit your CV to .

 Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

An exciting opportunity has arisen for a Lead School Nurse to join our Nursing and Care Team. This role will require the successful candidate to provide leadership and clinical supervision for members of the School Health Team, supporting children and young people with complex health needs, while working in partnership with their families.  

Staff benefits include London weighting, shuttle bus, and more… Read more below

Role Requirements

Clinical Responsibilities

• Adheres to the Nursing & Midwifery Council (NMC) Standards of Conduct, Performance and Ethics for nurses and midwives always. 
• Maintains clear and identified professional boundaries at all times. 
• Provides a high quality of direct care, as evidenced by clinical audit, placing the child/young person and their families at the centre of all planning. 
• Act as a role model for other members of the team, disseminating their skills as appropriate. 
• Ensure the safe custody and administration of medication and reports any discrepancies. 
• Demonstrate competence in the full set of clinical nursing skills, as required of role. 
• Utilise evidence-based practice and research, to inform care treatments that lead to the desired outcomes for children. 
• Involved in the audit process and suggest necessary changes in line with clinical audit; positively assist with implementation.
• Plan, implement and evaluate nursing interventions and health promotional developments within The Children’s Trust School, in liaison with the Multidisciplinary Team. 

With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

Interview Date: To be confirmed.

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Pool Worker to play a pivotal role in our Criminal Justice service in Streatham.
Sounds great, what will I be doing?
This role involves working within an Approved Premises (AP) setting, supporting high-risk offenders as they transition from custody back into the community. It plays a vital role in public protection by providing a structured, supervised environment that promotes rehabilitation and pro-social behaviour. Staff act as positive role models and work closely with probation officers, the police, and community services to help residents engage with their sentence plans and access the support they need to reintegrate safely and responsibly into society.
Day-to-day responsibilities include engaging with residents, encouraging participation in communal routines such as meal preparation, and supporting purposeful activities. The role also involves monitoring curfews and drug/alcohol testing compliance, maintaining health and safety standards within t
he building, and ensuring all relevant information is recorded and shared appropriately. Strong communication, resilience, and a calm, consistent approach are essential, as is a willingness to work flexibly as part of a committed multi-agency team.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
This role requires someone who can maintain firm but fair boundaries, using authority in a legitimate and respectful way while engaging positively with individuals who may present complex emotional or behavioural challenges. A strong understanding of the impact of trauma is essential, along with the ability to remain calm, empathetic, and responsive when faced with difficult behaviours or communication styles. Optimism about people's capacity to change is key, as is the ability to engage in pro-social modelling that encourages rehabilitation and personal growth.
Candidates must be able to learn quickly, assess situations, and make sound, defensible decisions based on accurate information. Strong communication and teamwork skills are essential, as is the ability to record and share information appropriately and confidentially. A hands-on, practical attitude is required, including a willingness to participate in domestic tasks and communal activitie
s such as cooking and gardening. Knowledge of safeguarding practices and the ability to respond to related concerns appropriately is also critical for maintaining a safe and supportive environment.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criter
ia for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Employment Specialist to play a pivotal role in our Employment Services in Haringey.

Sounds great, what will I be doing?

The role involves managing a dynamic caseload of clients with mental health conditions, providing tailored employment support in line with IPS (Individual Placement and Support) fidelity and contract targets. This includes assessing needs, creating and adjusting employment plans, and delivering practical assistance such as career advice, job search strategies, CV preparation, interview coaching, and workplace support. The postholder will actively engage with employers to create opportunities, promote inclusive practices, and build strong partnerships with community and clinical teams to address clients' holistic needs. Responsibilities also include maintaining accurate records on the NHS database (RIO), ensuring compliance with organisational policies, and participating in supervision, training, and service improvement activities to enhance outcomes for minority and disadvantaged communities.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have experience supporting individuals with mental health conditions in securing, returning to, or retaining mainstream employment. They should have a strong understanding of employment models such as IPS (Individual Placement and Support) and be committed to employment retention and IPS fidelity. Experience in health or social care settings is essential.
Excellent communication and interpersonal skills are required to engage clients and build effective relationships with stakeholders and partners. The candidate should be confident in presenting services, promoting client solutions, and managing time effectively in a results-driven environment.

A solid understanding of relevant policies, including Health & Safety, Data Protection, Equality & Diversity, and the Equality Act 2010, is essential. They must be open to feedback and professional development, and able to travel across the designated borough.

The candidate should be person-centred, empathetic, and committed to equality. Strong administrative and IT skills, including client assessments, action planning, and accurate record-keeping using Microsoft packages and databases, are also key to the role.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats, and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park, and Bushy Park.

We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK, with tens of millions of visits every year.

We are currently looking for a Volunteer Officer to join us on 6-fixed term contract on a full-time basis.

This role does include working 2 weekends a month and evening work.

The Benefits

• Salary £33,666-£35,000 depending on experience
• 26 days’ annual leave, pro rata, plus public holidays
• Employer pension scheme
• Private healthcare cash plan and health insurance
• Cycle to work scheme
• Employee assistance programme - available to all staff and family members

This is a fantastic opportunity for an enthusiastic individual with experience of working with, and managing, volunteers and a love of the great outdoors to join our passionate organisation.

You will have the chance to work in some of the most beautiful and historic green spaces that London has to offer while playing a vital role in the delivery of our hugely successful Volunteer Ranger Service.

So, if you would like to showcase fascinating wildlife and heritage across London’s parkland while working with an inclusive and supportive team, apply today!

The Role

As a Volunteer Officer, you will be responsible for the delivery of the Volunteer Ranger Service in Richmond and Bushy Park. Supporting the current volunteer rangers and training and managing new volunteers, where appropriate. You’ll seek to develop training opportunities and resources.

This is an exciting opportunity for an experienced Volunteer Officer to join the Volunteering Team at The Royal Parks. This role will focus on delivering the Volunteer Ranger Service in both Richmond and Bushy the Richmond Park Volunteer Bus service. The service was started as a trial with a purpose to engage, inspire and inform members of the public about the history, heritage and wildlife of the parks, and is now seen as a growing success. This role is varied and will see the successful applicant working primarily Richmond and Bushy Park, but with regular travel to all of the parks. Your role will be to manage, the current volunteers, induct and train new volunteers where appropriate, and work to grow and develop different opportunities that the service presents. This role will also work with other volunteer groups across the parks helping to deliver conservation groups, corporates and develop new and existing initiatives. The volunteer officer will support the wider volunteer team and coordinators where needed.

This role involves a lot of in park time, working with and supporting volunteers on the ground, coupled with some office time. This role also requires a large amount of weekend and flexible working, with usually a minimum of two weekends a month in the Parks supporting the Rangers on the ground. The ideal applicant will be friendly, open, and enjoy spending time outdoors and have experience working with and managing volunteers, ideally in an engagement, visitor service or conservation setting.

Additionally, you will:

• Help to maintain all tools, equipment and PPE
• Support the promotion of the Volunteer Ranger Service and wider Volunteering activities
• Ensure all expenditure is approved in advance by the Volunteer Manager and budgets are updated accordingly

About You

To be considered as a Volunteer Officer, you will need:

• Proven experience of working with, managing, leading and training volunteers, especially relating to visitor engagement and conservation
• Experience of developing and delivering successful volunteer projects and programmes and working with partners
• Excellent people skills including team working, negotiating, problem solving and the ability to be calm and decisive in challenging situations
• To be highly organised with the ability to prioritise a heavy workload, manage tasks simultaneously and perform effectively under pressure
• Awareness and advocate of equality, inclusion and diversity, health and safety, safeguarding
• Excellent written and verbal communication skills
• Experience of managing budgets and of delivering, reporting and evaluating projects would be beneficial to your application, as would experience of competing demands and delivering a visitor service in a park setting. IT proficiency would also be advantageous, as would excellent presentation skills. Practical conservation, habitat or horticulture management skills, including tool use and management, are also desirable.

Other organisations may call this role Volunteer Services Co-ordinator, Volunteer Co-ordinator, or Volunteer Development Co-ordinator.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you’re interested in this unique opportunity as a Volunteer Officer, please apply via the button shown.

Are you passionate about pastoring and impacting the spiritual lives of children and young people? We’d love you to join our community at Springfield Church and lead our children and youth ministries in Wallington (a suburb of London with easy access to the City Centre). 

The Role:
You’ll be developing innovative discipleship spaces that connect with our young peoples’ unique experiences, shaping our monthly ‘All in’ services, and supporting Springers midweek Toddler group. You would develop these and other spaces, such as a Sunday afternoon Bubble Church, and build upon our relationships with local schools where we run Messy Church and have mentors supporting children.

What We Offer:
As part of our dynamic team, you’ll have opportunities to develop your leadership skills, contribute to our church’s vision, and shape the future of the children and youth ministry in our community. You will have ongoing support in the role from an experienced and committed staff team, led by Pioneer Vicar David Atkinson, alongside Pioneer Curate, Mel Wynn including strong operational support alongside other volunteer team members. You will receive children and youth-specific training through the Southwark Diocese Aurora course.

Who we’re looking for:
We are looking for a passionate and strategic-thinking candidate - someone who loves pastoring young people and can train and release our growing team of volunteers (rather than doing everything yourself). You will understand and relate to the pressures and sense of community that come from living in different areas, such as the Roundshaw Estate and wider Wallington, and you would be able to demonstrate that you have been successful in pastoring children and youth in the community. You would share our values to grow in courage, compassion and creativity as we seek to build a culture of belonging around Jesus. Ideally, you would have a qualification in children and youth work, but this is not essential if you have relevant experience.

Summary

£31k per annum (Full-time)

5 Days/35 hours per week - could be split into a job share

Springfield Church, Wallington (London)

26 days holiday (inc 6 Sundays max a year) + 8 bank holidays

7.5% employers pension contribution

1 retreat day per calendar year

Flexible working (where appropriate)

Closing Date: 29th August, 11:59pm | Interview Date: 19th September

We are looking for a confident, compassionate and organised practitioner to deliver focused family support with a strong focus on early learning. This role combines practical support for families with children and delivery of child development interventions such as Making it REAL and Big Hopes Big Futures. You will also help build volunteer capacity, from supporting volunteers with resource bags to contributing to outreach, engagement and group work, depending on your experience.

Duties and Key Responsibilities:

Direct Support to Families

• Hold a small caseload of families with children delivering up to 2 hours of support per week on a short-term basis.
• Conduct home and community visits to support early childhood development, build resilience and improve family wellbeing.
• Work in a strength based and relationship building way, helping parents recognise and build on what they are already doing well.
• Deliver structured early learning interventions including Making it REAL and Big Hopes Big Futures.
• Support families to develop a rich and positive home learning environment.

Volunteer Development.

• Act as the first point of contact for child development resources, ensuring they are maintained and distributed to volunteers when needed.
• Offer shadowing opportunities and depending on your experience, support small group learning or supervision. Help to provide ongoing guidance and encouragement to help volunteers build confidence and skills.

Planning, Events & Outreach

• Work with the Lead Family Support Coordinators to deliver early learning events and community-based outreach.
• Help raise awareness of Home-Start Southwark services through local outreach and networking to increase referrals of families and volunteer recruitment.
• Develop good working relationships with a range of referrers and other professionals including health, education and social care.

Monitoring, Recording & Partnership Working

• Carry out initial assessments, reviews and end visits with families.
• Liaise with referrers and other professionals.
• Make referrals to other organisations.
• Record all work accurately and in a timely manner using the CharityLog (our internal system for which training will be provided).
• Contribute to impact reporting by preparing case studies and success stories.
• Attend and actively contribute to team meetings, training and supervision.
• Follow safeguarding policies and escalate concerns following our procedures.
• Promote a safe, fair and inclusive environment for all families, volunteers and colleagues.

General

• Help with occasional community outreach outside core hours when required.
• Support the wider Family Support Team as needed.

Action for Refugees in Lewisham (AFRIL) are recruiting for an Expert by Experience Coordinator to join our supportive and growing team. The Expert by Experience Coordinator is a new role in our small dynamic charity. The postholder will work to ensure the voices and perspectives of individuals with lived experience of asylum and forced migration are integrated into the design and delivery of AFRIL services and policy work. This role involves facilitating communication, promoting co-production, and empowering individuals to share their expertise to improve services and guide policy priorities. 

The post involves coordinating our monthly Members Forum, and working with the core team to feed this into policy and service development, alongside thematic and sometimes practical support to our Allotment Steering Group, Rainbow Club Youth Council and Asylum Hotel Residents Forum. The postholder will develop the AFRIL ambassadors scheme, creating opportunities for former clients to continue to be involved in shaping AFRIL, and work with the Director to develop a governance level co-production structure as agreed with the Board of Trustees. 

We are looking for a good people person, able to engage and inspire others, who demonstrates a collaborative approach to working with a range of stakeholders and in particular AFRIL clients who come from a variety of backgrounds. The postholder will be highly organised, have good project planning and execution skills, and a good working knowledge of the issues affecting refugees and asylum seekers in the UK. Community language skills are an asset.

About AFRIL

Action for Refugees in Lewisham (AFRIL) is a registered charity that supports asylum seekers, refugees, and vulnerable migrants in South East London. We support people to lift themselves out of poverty, assert their rights and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems that lead people to be in crisis, supporting people to integrate, contribute and thrive. Our work is grounded in the values of professionalism, inclusivity, and solidarity. Our clients are at the heart of what we do and our approach is one of co-production and empowerment.

AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich, Southwark, Bexley and Bromley:

• Rainbow Club Supplementary School - providing weekly supplementary education in English and Maths, arts, music and sports activities to children from refugee, migrant  and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status). 

• Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions. The service currently provides Level 1 immigration advice under the Immigration Advice Agency.

• Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data. 

• Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment. 

• Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status. 

We also use our frontline experience, together with our clients, to engage in Policy and influencing work to improve the services and policies that impact our client group. This includes advising the GLA on 3 asylum related working groups, and as a member of the London Housing Panel.

AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We are committed to making reasonable adjustments to support our staff to flourish.

We are proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use their information and resources which may help in preparing your job application.

Please read full Job Description and Person Specification. Applications will only be accepted through CharityJob - please submit a CV and cover letter (no more than one side of A4) detailing how you meet the person specification. 

We're looking for a kind, compassionate and resilient Support Worker to join our East London Hospital Discharge Service in Tower Hamlets. No personal care or experience is required, just the right values.

£28,808.00 per annum, working 40 hours per week. Fixed term contract of 1 year.

Want to feel like you're part of one team? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

* Undertake key-working responsibilities for a caseload assigned by the Manager
* Provide support 9am-5pm 7 days a week
* Assess prospective discharges within 3-5 hours of receiving referral information.
* Support the customer to settle in and meet their immediate social care needs.
* Update the Discharge/Patient Flow Team on patient progress on a weekly basis.
* Escalate concerns to the Discharge Team and urgent concerns via the Crisis Line.
* Proactively monitor customer's mental state, ADLs and move-on plans.
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions.
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
* Support customers to access activities and services in order to maintain and improve well-being, access benefits and reduce isolation.
* Maintain regular communication with Hackney Council (Local Authority) to facilitate re-housing.
* Develop and maintain links with all key agencies and service providers in the local community.
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
* Adhere to Look Ahead's Policies and Procedures
* Engage in learning and development activity to increase knowledge and skills.
* Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Relationship-building
Empathy and respect for all individuals, with the ability to build relationships and understand people's motive and perspectives.
Motivation
Committed to making a positive impact for individuals.
Adaptability
Resilience and flexibility in changing circumstances, with the ability to work under pressure and deal with uncertain or unexpected outcomes.
Communication
The ability to collaborate with and influence a wide range of people in person and through written communication.
Problem solving
The ability to objectively analyse situations, using information and clear judgement to generate effective response.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for the full job description.

Action for Refugees in Lewisham (AFRIL) are recruiting for a Community Activities Coordinator to join our growing, dynamic organisation. This exciting new role will sit within AFRIL's busy Casework and Advocacy Service, working collaboratively with our asylum seeking and recently granted refugee clients to plan and deliver a range of activities, improving wellbeing and community solidarity. 

We are looking for a good people person, able to engage and inspire others, who demonstrates a collaborative approach to working with a range of stakeholders and in particular AFRIL clients who come from a variety of backgrounds. The postholder will be highly organised, have good project planning and execution skills, and a good working knowledge of the issues affecting refugees and asylum seekers in the UK. Community language skills are an asset. 

About AFRIL

Action for Refugees in Lewisham (AFRIL) is a registered charity that supports asylum seekers, refugees, and vulnerable migrants in South East London. We support people to lift themselves out of poverty, assert their rights and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems that lead people to be in crisis, supporting people to integrate, contribute and thrive. Our work is grounded in the values of professionalism, inclusivity, and solidarity. Our clients are at the heart of what we do and our approach is one of co-production and empowerment.

AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich, Southwark, Bexley and Bromley:

• Rainbow Club Supplementary School - providing weekly supplementary education in English and Maths, arts, music and sports activities to children from refugee, migrant  and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status). 

• Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions. The service currently provides Level 1 immigration advice under the Immigration Advice Agency.

• Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data. 

• Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment. 

• Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status. 

We also use our frontline experience, together with our clients, to engage in Policy and influencing work to improve the services and policies that impact our client group. This includes advising the GLA on 3 asylum related working groups, and as a member of the London Housing Panel.

AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We are committed to making reasonable adjustments to support our staff to flourish.

We are proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use their information and resources which may help in preparing your job application.

Please read full Job Description and Person Specification. Applications will only be accepted through CharityJob - please submit a CV and cover letter (no more than 2 sides of A4) detailing how you meet the person specification.