Entry level Communications manager jobs

This is the perfect role for a strategic and creative thinker with excellent skills in email marketing and stakeholder management. You’ll be a talented copywriter, and be adept at building strong working relationships and advising colleagues on email best practice.

You’ll have a strong understanding of audience management and providing an excellent customer experience. We’re looking for someone who can inspire and collaborate to implement and evaluate email, engagement and multichannel strategies. 

This role will see you managing email data processes and workflows to build effective journeys. You’ll be enthusiastic and passionate about the opportunity to grow this vital communications channel to reach, engage and support more people affected by diabetes.

For further information about the role please refer to the job description at the end of the page.

Fundraising Roles only: Diabetes UK is committed to fundraise in a way that is legal, open, honest and respectful and expects all staff and volunteers to share this commitment. We are registered with the Fundraising Regulator and you will be expected to adhere to the Code of Fundraising Practice.

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role. 

Interview date: 14/08/2025 & 15/08/2025

Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK, satisfactory references and a DBS check if applicable for this role.

Role Overview

The Facilities Coordinator supports the smooth day-to-day running of all sites used by The Listening Place (TLP). This hands-on, practical role involves coordinating maintenance, basic health & safety compliance, and supplier relationships across multiple TLP locations. The post-holder will work closely with Centre Managers and the Head of Operations and Finance to ensure that all buildings are safe, well-maintained, and equipped for volunteers and staff to deliver our vital services. The role requires regular travel between sites and occasional out-of-hours availability for urgent incidents.

Key Responsibilities:

Facilities Management:

• Act as the first point of contact for facilities related issues across all TLP sites, ensuring timely and practical resolution.

• Work closely with Centre Managers to ensure each site operates effectively and comfortably.

• Organise and oversee general maintenance, repairs, renewals, and improvement works.

• Help obtain and review quotes from contractors, tradespeople, and suppliers, ensuring value for money and quality.

• Ensure appropriate furnishings, office equipment, and supplies are available at all sites and remote work locations.

• Manage relationships and contracts with external service providers (e.g. cleaners, utilities, insurers, waste management).

• Maintain oversight of security and access arrangements (keys, fobs, alarm systems).

IT, Communications & Utilities:

• Act as the primary liaison for external IT support providers, telecoms and internet suppliers.

• Support day-to-day troubleshooting by working with providers to resolve outages or access issues.

• Maintain up-to-date records of contracts and support arrangements.

Health, Safety & Compliance

• Coordinate facilities-related health and safety compliance, including fire safety and general building safety.

• Organise and monitor statutory and routine inspections, including:

   - Portable Appliance Testing (PAT)

   - Fire and intruder alarm servicing and testing

   - Emergency lighting checks

   - Fire extinguisher servicing

   - Legionella risk assessments and monitoring

• Carry out regular site walkthroughs and risk assessments.

• Ensure all corrective actions are tracked and followed up.

Facilities Systems and Support:

Define, implement, and maintain systems for issue and problem management, contract management, and asset management to support effective facilities operations.

Administrative Support:

• Maintain accurate records of maintenance activity, supplier contracts, inspections, and compliance logs.

• Assist in coordinating moves, site set-ups, or closures where necessary.

Additional Support:

• Regular travel between TLP sites is required.

• Availability for out-of-hours support for urgent facilities incidents, including evenings and weekends.

Person Specification:

Essential:

• Experience coordinating facilities or site support across multiple locations.

• Experience managing conflicting priorities and communicating with stakeholders across centres.

• Confident communicator, able to liaise with internal staff, contractors, and suppliers.

• Organised and practical, with good attention to detail.

• Good understanding of health & safety and compliance requirements.

• Proficiency in managing contracts, negotiating quotes, and tracking budgets related to premises.

• Experience establishing and managing service level agreements (SLAs).

• Good teamwork ethic, able to build and maintain working relationships with colleagues, volunteers, and external contractors.

Desirable:

• IOSH or NEBOSH certification (or interest in working towards one).

• Familiarity with charity or not-for-profit environments.

• Experience managing IT or telecoms service contracts.

• An interest in improving the environmental sustainability of our services.

To apply please submit a CV and Cover Letter by 28th July. All successful applicants will be contacted on 29th and 30th July with interviews scheduled for the 5th & 6th August with an immediate desired start date. 

To coordinate and deliver fundraising activity and fulfilment for the charity. We fundraise to enable us to support more people across Doncaster, through our key themes of work, while also reacting to the local needs of our community. The position will work on events, regular giving and grant applications, amongst other business needs.

• Deliver and coordinate key fundraising events and activities.

• Work with our Marketing & Communications Officer to increase our supporter base, raise the profile of the charity and increase income generation opportunities.

• Develop partner relationships with corporate and funding partners, maximising the opportunities and building sustainable working.

• To work on grant funding opportunities for delivery, resource and equipment through bid writing or grant application.

• Work with our Marketing & Communications officer to develop case studies and reports for funders, partners and fundraisers.

• Ensure all fundraising is carried out in accordance with Charity Law and our own internal policies and procedures.

• To keep and develop accurate mailing/donor lists in line with GDPR regulations.

• To coordinate and deliver event budgets.

• To ensure that all staff and volunteers are suitably qualified, DBS checked and adhere to health and safety and safeguarding issues in line with the wider policy and procedures.

• To fulfil all other partner safeguarding requirements and ensure that all necessary measures and processes are in place.

• Deal with enquiries and general day-to-day liaison with customers, colleagues and partners.

• Carry out general office duties including data recording, filing, photocopying, sending and receiving emails.

• Ensure all policies and procedures are adhered to.

• Active participation on continuing professional development and the appraisal process.

• To undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job.

• To maintain the quality-of-service provision, regularly evaluating work and seeking to make improvements.

• Present a professional image when dealing with both internal and external contacts and partners, always acting in a professional manner.

• To be aware and comply with the Health and Safety at Work Act.

• To carry out responsibilities with due regard to Equal Opportunities.

• To cover as and when required at other departments within the Club Doncaster Group.

• To undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job.

• Any other duties commensurate with the grade and falling within the scope of the post, as requested by the Chief Executive. 

Foundation office hours are Monday to Friday 9.00am – 5.30pm. There is an expectation to work some weekends & unsocial hours as deemed necessary, especially during event delivery times. 

Working Hours - 37 ½ hours per week 

The above-mentioned duties and responsibilities should be regarded as neither exclusive nor exhaustive as the post holder may be required to undertake other reasonably determined duties and responsibilities, commensurate with the grading of the post, without changing the general character of the post. Club Doncaster Foundation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and employees to share this commitment. This role involves work with young people and vulnerable adults may be subject to an enhance DBS Check and clearance through The FA DBS system is required. As such this post is exempt for the Rehabilitation of Offenders Act (1974) and the applicant must disclose all previous convictions including spent convictions. 

Cystic Fibrosis Trust is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis. We're working towards a brighter future for everyone with cystic fibrosis (CF) by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way.
 
This is an exciting time to join a growing Individual Giving team at the Trust, as part of our new five-year fundraising strategy. The Senior Individual Giving Officer plays a key role in developing and delivering the Individual Giving programme in order to support the CF community through raising income to fund our wide-ranging work. 
 
You will be responsible for raising unrestricted income from individuals, employing a range of direct marketing techniques and fundraising products to recruit, engage and retain supporters. This is a hands-on role with plenty of potential to design and input your own approaches, activities and stewardship to achieve income growth; and create insight-led targeting and effective and engaging cases for support to bring to life the varied work of the Trust and inspire supporter loyalty and long-term support. 
 
To be the right candidate, you will:

• Be able to manage multiple fundraising campaigns 
• Put the supporter at the heart of our communications
• Enjoy using ideas and data to help raise more money in effective and creative ways
• Have experience of planning and monitoring budgets and schedules

 
We offer a range of benefits including flexible working, 30 days annual leave plus bank holidays (this will be pro-rata for part time staff), opportunities for learning and development, pension, healthcare cash plan and more.
 
Closing date for completed applications is 12:00pm on Monday 4 August 2025
 
Interviews expected week commencing 11 August 2025
 
We reserve the right to bring forward or extend the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.
 
Please note you will need to have the right to work in the UK before starting work with us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for our roles.
 
No agencies please
 
For more information about the role and how to apply:

For more details about the job and requirements, please visit our website or use the application button provided.
 
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis; people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities. 
 
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
 
REF-222 911

FareShare GM redistributed an amazing 1,929 tonnes of surplus food to 306 community groups, supplying 4.6 million meals to those in need in 2023/24.  In June 2025, we distributed 207 tonnes of food or the equivalent of 494,680 meals to our beneficiaries. 

Working with FareShare UK, we help unlock good food from a wide variety of national and local food suppliers, food that otherwise would have gone in the bin.  We support diverse groups including those catering to the elderly, young families, the BAME community, disabled individuals and those facing homelessness or other forms of poverty.

It’s a busy operation with a lot of moving parts: you’ll take ownership for the smooth running of the Allocations office, supervising the safe distribution of surplus food to our Community Food Members by staff and volunteers.  By working closely with the Warehouse team and delivery drivers, you’ll help ensure timely, accurate and food safe compliant deliveries and collections, optimising our income whilst minimising food waste.

To be a success in this role, you’ll need to have experience in a busy office or operational environment, great communication skills, and experience supervising and motivating staff.  You can adapt to regularly changing priorities, are happy to get involved where needed and constantly review daily targets to keep the team on track.  Ideally you’ll have some experience with volunteers (or have volunteering experience yourself), and/or in the not for profit sector working with disadvantaged groups. 

We support a wide range of community groups as well as a large number of volunteers who donate their time to support our operation, so you are someone who relates positively to people from a range of backgrounds, skill levels, and levels of motivation. 

South Westminster

This is a highly rewarding role for an Outreach Worker to support parents and carers of children under 5 at Westminster Children Centres.

As our Outreach Worker you will provide accessible information to parents and carers, particularly those who are marginalised, to ensure they receive the support they need in order to increase opportunities and strengthen family life, bringing better outcomes for children.  

The role includes:

• Developing an understanding of the local area, including services and facilities
• Proactively engaging with vulnerable and isolated families and carry out home visits, as required
• Developing good relationships with health visitors and liaising with other agencies regarding the needs of parents and carers
• Having a community language such as Arabic or Bengali is desirable but not essential.

We are looking for someone who has experience of community and outreach work with diverse communities in an inner-city environment. This will include experience of a wide range of methods/techniques to reach out and engage with isolated individuals/communities and assessing family needs. Excellent communication skills, both oral and written, along with the ability to empathise with parents and carers are required.  A non-judgmental approach is essential. The ability to network is also important.

A commitment to safeguarding vulnerable adults and children, as well as an understanding of and commitment to equal opportunities and diversity are essential.

Please visit our website via the APPLY BUTTON to obtain the job description, full person specification, and the link to apply using our online system.

Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.

If you have any questions, please contact Fatima Ahmed, Regional Manager (email address on our website).

Closing Date: Sunday, 17th August 2025

Interview Date: Week commencing 25th August 202

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for Advocates to join our team in the West Dunbartonshire area. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

This is an exciting opportunity for Advocates to join and shape this service covering Clydebank.  Your role will require you to travel to locations such as clients’ homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance. 

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Benefits 

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

5% employer pension & minimum 3% employee contribution 

Salary sacrifices pension scheme 

Separate Life Assurance Cover (equivalent of two times your annual salary) 

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

24/7 Employee Assistance programme 

Access to remote counselling service 

Paid Disability Leave 

Paid compassionate Leave 

Home Working Allowance  

  

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

  

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates:

Closing date for applications; Midnight on 31/07/2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

THE SUNDAY TIMES BEST PLACES TO WORK 2025

As we celebrate 40 years of making a difference, The Cinnamon Trust continues to grow, and we want you to be part of our journey! Our headquarters in Hayle, Cornwall, is looking for a compassionate, dedicated individual to join the team as an Assistant Legacy Officer.

MAIN PURPOSE OF THE JOB

To support the flow of legacy income ensuring the smooth, efficient and sensitive handling of gifts received through bequests, wills and estates. The role requires a close attention to detail, accurate record keeping, and good numeracy. Appropriate and sensitive written and oral communication with families, legacy supporters and solicitors is very important.

The role requires compliance with legal and regulatory requirements. In essence, an Assistant Legacy Officer is a vital part of a charity's fundraising efforts, ensuring that legacy gifts are processed efficiently and effectively, maximising their value and impact. Most of all, it is about honouring the wishes of those who support us by way of gifts in their Will.

Although the role of Assistant Legacy Officer sits within the Finance Team, it will also include some elements of legacy fundraising and marketing in collaboration with the Marketing and Fundraising team. This includes promotion of our free Will service and supporting promotion of legacy giving through campaigns and events.

MAIN DUTIES & RESPONSIBILITIES: RESPONSIBILITIES

RESPONSIBILITIES

• Legacy Administration:  Managing a caseload of legacies (pecuniary, specific, etc.), ensuring the organisation receives its full entitlement, and keeping records up-to-date.
• Communication: Interacting with solicitors, executors, and other beneficiaries, responding to inquiries, and providing updates on legacy progress.
• Record Keeping: Maintaining accurate and detailed records on the organisation's Digbi system, ensuring compliance with regulations and facilitating reporting.
• Compliance: Keeping abreast of probate matters and ensuring the charity's legal rights are balanced with reputational considerations.
• Collaboration: Working closely with the Senior Legacy officer and with other teams, when necessary, such as Pet Profile, Finance or Marketing teams in relation to legacy giving, legacy fundraising or gifts in wills.
• Reputation Management: Ensuring all communications and actions related to legacies maintain the The Cinnamon Trust’s positive reputation.
• Other tasks Other tasks from time to time as required.
• SKILLS AND ATTRIBUTES
• Strong written and verbal communication skills. Meticulous attention to detail. Ability to manage a demanding workload and prioritize tasks. Numerate: able to understand the presentation of accounts and income data Experience in the charity sector is helpful Knowledge of relevant regulations and legal procedures is beneficial. Some knowledge of wills and probate with willingness to engage in training in legacy administration.

Together with such additional general duties as the Employer shall reasonably require having regard to the needs of the Employer’s business as a Charitable Trust

Overview

Barts Health NHS Trust provides maternity and neonatal care for women and birthing people and their babies each year, providing all aspects of obstetrics and midwifery care in our labour ward, midwife-led birth centre and home birthing service.

NEL Maternity and Neonatal Voices Partnership (MNVP) listens to the experiences of women, birthing people and families, and brings together service users, staff and other stakeholders to plan, review and improve maternity and neonatal care. MNVPs ensure that service users’ voices are at the heart of decision-making in maternity and neonatal services by being embedded within the leadership of provider trusts and feeding into the Local Maternity and Neonatal System and Integrated Care Board. This influences improvements in the safety, quality, and experience of maternity and neonatal care. We work to ensure that every woman and birthing person on the maternity and neonatal pathway has a chance to have their voice heard. We do not speak for them.

We are recruiting a Maternity Lead who brings the expertise of women/birthing people with lived experience of maternity services at Barts Health NHS Trust into the heart of the development of every aspect of maternity and neonatal services at the trust.

The role of MNVP Lead is key to providing inclusive and collaborative leadership and ways of working, ensuring that all women and birthing people and their families’ views are heard and acted on. This is an exciting opportunity to review, shape and improve services and make a real difference to women, birthing people and their families.

This is a paid, self-employed job requiring 1.5 days per week (worked flexibly where possible). Working with the MNVP is an opportunity to become part of a vibrant team, improving care for our service users and enabling voices and engagement with our community.

The membership of the MNVP includes:

● Women, birthing people and families from a diverse range of backgrounds.

● Members of the wider community such as birth workers and charities specialising in mental health, supporting refugees, etc.

● Nurses, midwives, health visitors, doctors and managers.

This is a self-employed position on a fixed-term contract until March 2026. The successful candidate will not be entitled to employee benefits such as pension, sick pay, or holiday pay.

As a self-employed contractor, you are responsible for managing your own tax and National Insurance contributions. You will be required to invoice the organisation for your work, and payment will be made within 21 days of receipt of a monthly invoice.

Bring events to life at one of London’s most exciting multi-use arts venues.
We're seeking a confident, organised and people-focused Programme & Venue Hire Coordinator (Maternity Cover) to join our energetic Events & Programming team. If you're passionate about live events, enjoy supporting creative projects, and have a flair for organisation, this is your chance to make a real impact.

As the Programme & Venue Hire Coordinator, you’ll be at the heart of our venue’s day-to-day activity—supporting promoters, community groups, artists and audiences alike. From coordinating space hire enquiries and managing event listings, to ensuring smooth customer experiences and supporting internal programming, no two days will be the same. You’ll also play a key role in supporting our Head of Events and managing a Visitor Services Assistant, helping us to deliver high-quality events across a diverse and growing programme.

This role is ideal for someone who loves working in a fast-paced, collaborative environment, and has experience in venue admin, event coordination or customer-facing roles in the arts or cultural sector. You’ll be the go-to for space users and clients, helping everything run smoothly behind the scenes.

We are particularly keen to hear from applicants who understand the importance of accessible, welcoming and inclusive arts spaces—and who are ready to roll up their sleeves and contribute to something meaningful.

Student Activities Coordinator – 2 positions available

We’re looking for someone with a passion for supporting student-led opportunities and volunteering, with a drive to empowering others and breaking down barriers to participation.

The Students’ Guild supports a wide range of student-led activities which provide exciting and rewarding opportunities for our members. This role supports the Activities Team to proactively support and empower student-led activities, as well as championing a diverse range of student-led interests that enable development, participation and belonging.

You’ll be one of the key staff contacts supporting over 300 student-led societies. Providing support in volunteer management such as recruitment, induction, training, reward and recognition. Ensuring student group activity runs safely, as well as supporting the strategic development of the groups, ensuring as many students as possible have access to diverse, engaging and positive extra-curricular experiences.

The Role

• Role: Student Activities Coordinator x 2
• Hours: 35 hours (to be worked flexibly)
• Salary: Grade B (£24,987 to £28,329) 
• Contract: Fixed Term until 31st July 2026 

Who are we?

Exeter Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 300 student groups and all of our work is led by, and in the best interest of our members.

The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.

What will you bring? 

· You’ll have some experience volunteering or working with volunteers.
· You’ll be capable of seeking out new opportunities and inspiring new approaches.
· You’ll know how to motivate, facilitate and guide others to enable their development.

We offer lots of great benefits including enhanced family pay, at least 6-weeks’ holiday, sustainable travel incentives, access to exclusive discounts and perks and a free confidential advice service. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible and hybrid working. We also provide access to great development opportunities, including a personal development budget for you to spend on sharpening your skills. We’ll also help you to gain valuable experience, ensuring that you have opportunities to grow your career both here at the Guild and beyond.

Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.

To find out more about working with us, please visit our website.  NOTE: This vacancy will be live on our website soon - If this vacancy isn't listed when you view our website, please try again the next day.

For general enquiries, please contact us. 

How to Apply? 

Please submit your application via our recruitment portal.  You will need to provide an up-to-date copy of your CV, and answer the following questions related to the person specification for the role:

1) Please outline why you want to apply for this role, including how your values align with those of the Students’ Guild.
2) Please outline your experience of supporting and empowering others to deliver volunteer led events, activities or                    projects.
3) Please describe your approach to collaboratively working with others whilst managing difficult situations.

Please note:

• We will contact you to let you know the outcome of your application. This can sometimes take a few days.
• You must be able to provide proof of your right to work in the UK before starting work with us. We are not currently able to sponsor employees requiring a visa.
• Applications received after the above closing date will not be considered. 

A message from your new Manager

Matt Price, Student Activities Manager

If you'd like an informal chat with me to find out more about the role, the team and what we’re looking for in our Student Activities Coordinator, please get in touch.

I would love to hear from you! 

Dates for your Diary 

· Closing Date: 10am, Monday 28th July 2025
· Shortlisting: Week commencing 28th July 2025
· Interviews: 4th and 5th August 2025

Job Title: Monitoring Officer

Location: Belfast or Sligo (with responsibilities in both regions)

Salary: £29,000/€33,350 per annum pro rata

Hours: 20 hours per week

Role Brief:

The Rio Ferdinand Foundation are recruiting an experienced Monitoring Officer to oversee the monitoring and evaluation of an exciting new cross-border PEACE Academy programme in Belfast and Sligo, funded by the Special EU Programmes Body (SEUPB) PEACEPLUS programme https://www.seupb.eu/

The aim of this new three-year programme, is to deliver and evidence a PEACE Academy pathway of engagement, learning, social action and employability that will inspire young people from communities in Northern Ireland and Ireland to create shared experiences and build a long-term response to sectarianism, racism and hate on a cross community and cross border basis.

We are seeking an experienced monitoring professional who can lead on monitoring and evaluation of this programme utilising the VIEWs monitoring software developed by the UK Home Office.

KEY DUTIES/RESPONSIBILITIES:

This role will:

§ Work with the senior management team to establish and implement a robust monitoring, evaluation and learning framework for the programme with key data capture tools in place from the outset.

§ Be responsible for the roll-out of monitoring data capture tools and points and ensuring that all monitoring and evaluation procedures are implemented and adhered to.

§ Work with regional Coordinators and our Training Officer to ensure all monitoring data is captured and recorded against targets

§ Work with our regional Coordinators on the development of qualitative data capture e.g., case studies and feedback sessions/surveys alongside quantitative data capture tools.

§ Be responsible for data collection, entry, management and quality assurance utilising our VIEWs monitoring software developed by Substance for the UK Home Office

§ Run regular monitoring reports and sharing with our regional Coordinators and Programme Manager

§ Input to funder reports and attending meetings as and when required.

§ Work with an appointed external research agency on an independent impact evaluation of the programme ensuring their data capture requirements are embedded alongside our own.

Person Specification/Key skills:

§ Degree level education or similar experience

§ Experience of designing and implementing robust monitoring, evaluation and learning frameworks for outcome driven projects

§ Experience of designing and managing a range of data collection tools

§ Experience in data entry and management utilising the VIEWs monitoring software

§ Experience of monitoring and evaluation reporting for diverse and complex projects

§ Experience of working with external research agencies to facilitate impact evaluation

§ Ability to build positive working relationships with young people, community stakeholders, colleagues and partners

§ An interest/experience in Youth work

§ Ability to prioritise and manage workload in a fast-paced environment

§ Competent working independently as well as part of a small team

§ A confident communicator with good written and spoken English

§ IT skills including Microsoft office and VIEWS (essential)

§ Experience in writing reports to meet agreed deadlines

§ Positive and enthusiastic with a can-do attitude.

Role Requirements

At Rio Ferdinand Foundation, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership.

If as a disabled applicant (as defined under the Equality Act 2010) you would like to request that your application is considered under our Guaranteed Interview Scheme (GIS) please let us know.

Citizen’s Advice is a leading advocate for change, offering free, confidential and impartial advice to people across England and Wales. For 85 years, Citizens Advice has been helping to shape a society that’s fairer for everyone by working on issues that affect the whole of society.

Here at Staffordshire North, we offer various services providing advice on debt, immigration, benefits, consumer and energy. Within our Debt Advice team, we help support a wide range of people to find a solution to their debt circumstances.

An opportunity to help people with their debt and money concerns, by launching your career into the third sector and joining our friendly advice team, where you will work in a fast paced, target driven environment, helping people across the country.

Purpose of the job:

As a Debt Advice Caseworker, you will provide high quality advice and casework services to our clients who call through to our national help desk. The role is fully telephone based, at our office in Stoke on Trent. The telephone lines are open from 9am-8pm Monday to Friday, and Saturday 9.30am-1pm. The role includes a variety of shift patterns in line with the requirements of the contract.

You will predominantly be advising clients on their debt issues over the phone, helping them to find solutions to their issues. No call is the same, and each client is given tailored advice dependent on their circumstances. The role is demanding, but  full training will be provided, and you will be, working as a part of an approachable and supportive team in a rewarding environment, allowing you to provide the best possible service to our clients.

Through your excellent communication skills and attention to detail, you will be able to deal with complex situations, provide accurate and detailed information, whilst achieving individual KPI’s and targets.

Flexibility is a key characteristic of all our posts and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.

Equality and Diversity:

All staff members are expected to demonstrate a commitment to equality and diversity. We recognise and celebrate the positive value of diversity, promote equality and challenge discrimination.