Entry level Communications manager jobs

Head of Youth Work

Are you driven, hardworking, and organised, with the ability to engage both young people and staff/volunteers?

Energetic and fun, yet calm and composed at a senior level?

If you have a passion for unlocking young people’s potential, this role might be perfect for you!

No two days are the same so you will need to be able to wear different hats; this involves leading the creation of the new Youth Work offer and managing both the recruitment and development of the delivery team. In addition, you will be accountable for the effective implementation and operation of all core programs, including junior, senior, and holiday clubs.

As an equal opportunities’ employer, the organisation welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  The dedicated Equality, Diversity and Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

Position: Head of Youth Work

Location: Grimsby (at the Youth Zone when it has been built, some flexibility before then)

Salary: £35,000 to £40,000 (dependent upon experience)

Contract: Permanent

Hours: Full-time, 37.5 hours per week

Benefits: 33 days holiday inclusive of bank holidays; workplace pension; free gym access (once the site has opened); access to the Talent Academy; bespoke training and mentoring.

Closing Date: 9am, 9th June 2025

First Stage Interviews: 16th June 2025

Young People Panel: Evening, 24th June 2025

Second Stage Interviews: 27th June 2025, Visit to a Youth Zone in the North West (Travel cost will be reimbursed)

About the Role

The Head of Youth Work is a dynamic and challenging senior management role that will lead a team of Youth Workers and oversee the universal youth work offer. We are looking for someone with creativity, ambition for young people, a can-do attitude, and a hands-on approach, all of which must be done to the highest standard.

You will hold overall responsibility for developing and delivering a vibrant, open-access Youth Zone for Grimsby and North-East Lincolnshire, serving up to 250 young people per session.

Key responsibilities include:

• Manage the delivery team, ensure an effective staff rota is in place and address any challenges such as holidays cover planning, absence, and performance.
• Ensure an inclusive, engaging, and up-to-date youth work programme is delivered
• seven days a week
• Ensure young people’s ideas are integral to planning all activities, and they have a voice
• within the senior leadership team
• Ensure the Youth Zone is well-attended and meets key performance indicators
• Champion young people within the organisation

About You

You will have/have experience of:

• Proven track record leading open-access youth services creating a safe environment to deliver engaging programmes for diverse youth demographics (ages 8-19, up to 25 with additional needs/disabilities)
• Experienced in safeguarding, ideally as a designated Safeguarding Lead
• Demonstrates strong communication skills
• Experience managing clear behaviour standards and managing conflict between young people
• Proven leadership experience
• Proven track record in project management of youth programmes

About the Organisation

This is a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe. With community centric values and located in the heart of Grimsby, it will be an inspiring place for young people aged 8 – 19, and up to 25 for those with additional needs, to enjoy their leisure. The building is due to be completed in 2025.

The charity recognises that the workforce is under-represented in certain areas and are committed to addressing this.  Therefore, they actively encourage applicants to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter.  The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application. 

The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires a basic DBS check.

Other roles you may have experience of could include Head of Youth Work, Director of Youth Work, Youth Work Director, Youth Work, Youth Worker, Youth Work Manager, Family Worker, Children Worker, Head of Youth Services, Youth Services, Children’s Services. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The People’s Empowerment Alliance for Custom House (PEACH) is dedicated to empowering its members and improving local conditions through collective action. Through building collective resident power in Newham, PEACH has secured huge wins, including 60% rent reductions for 250 temporary tenant households and a £300k rent arrears amnesty.

With over 300 members and 12 years of experience, we are poised to expand our impact and establish a lasting Community Union, sharing our wealth of knowledge with communities all over the UK. 

Our Community Organiser plays a crucial role in contributing to our ongoing Permanent, Safe Homes Now campaign, which aims to set a precedent for housing reform nationwide. Our mission is to drive meaningful change and empower communities facing social injustice across the UK.

As part of our team, you'll contribute to expanding and strengthening PEACH's membership and influence. This involves planning and executing strategic campaigns collaboratively, which aim to address key issues our members face. You'll also oversee project delivery, monitor progress and report on outcomes, and communicate successes and best practices. In this collaborative environment, you'll work with team members to shape PEACH's organising strategy, foster organisational growth, and support decision-making on future directions.

The Ideal individual will have prior community organising experience (paid or voluntary), with a deep understanding and experience of collective action's transformative potential. You will have a solid understanding of the political landscape with an underlying community organising mentality. You will be comfortable knocking on doors and moving people to act within their capacity, whilst presenting an empathetic and understanding nature.

Job Description: :

● To support the Custom House and Canning Town community to grow and develop, working with them to build their sense of belonging, community pride and spirit. 

● To listen to local people, to support them to develop power to act together for the common good and help them act on the local issues that are important to them.

● Contribute to developing PEACH's collective power as a Community Union in collaboration with members, Steering Group, Trustees/Directors, and fellow staff members. Oversee the execution of this strategy.

● Cultivate a thriving organising culture at PEACH by training members and staff in community organising methods, continually learning and reflecting on organising practices, and refining the PEACH organising model, including creating training materials.

● Build strong, transformative relationships with new and existing PEACH members through door-knocking and relational 1 to 1’s.

● Identify community leaders, nurture members' leadership skills, and foster strong teams. Challenge and support members/teams to acquire new skills, take on new tasks and take ownership of the organisation and its projects/campaigns.

● Identify organising issues with members, develop effective campaign strategies, and support members in taking collective action and in building community cohesion. 

● Lead negotiation strategies with key stakeholders.

● Organise and facilitate engaging, accessible meetings, training sessions, and events with members and the PEACH staff team, as well as meeting turnout targets.

● Cultivate productive relationships with relevant stakeholders such as workers of other organisations, journalists, councillors, council officers, and researchers.

● Stay informed about the policy framework and power landscape relevant to the campaigns /organisation and translate key information into accessible resources.

● Read reports, council documents, and press articles

● Manage and develop agreed projects within budget, ensuring progress and goals are met through effective administration, planning, and management.

● Monitor and evaluate PEACH's work, tracking organising activity and successes, integrating learnings into practices, and ensuring well-distributed resources.

● Maintain clear and concise records relating to the role.

● Scope and develop new projects that address members’ interests and community issues, working collaboratively with staff and members.

● Support fundraising efforts by contributing to funding applications and funder reports as required.

● Support strategic decision-making by providing reports about projects and key issues, both written and verbal, to PEACH’s directors, Steering Group, and Office Manager.

● Collaborate within the staff team to foster a supportive, productive, and sustainable work culture. Offer constructive feedback, share ideas, distribute workload according to capacities, maintain healthy work boundaries and be accountable.

Person Specification:

Releavnt expereince:

● GCSE English and Maths, or equivalent

● Further education: A- levels/ BTEC level 3 or equivalent 

● A successful track record of working or volunteering for organisations that have charitable aims or complete community work

● A successful track record of using community organising or trade union organising methods to win (paid or unpaid) 

Skills:

● Strong communication and listening skills with the ability to engage and build positive relationships with people from a wide range of backgrounds.

● Understanding of Community Organising as a method for bringing about change

● Ability to conduct honest and constructive working relationships, operating with integrity

● Workable knowledge of the Political Landscape

● Ability to inspire and motivate people to participate and act

● Strong work ethic with the ability to work effectively autonomously

● Knowledge of issues likely to affect the communities living in Custom House, Newham and/or London

● Ability to navigate conflict and facilitate difficult conversations in a generative, transformative way 

Personal Attributes: 

● Proactive and self-motivated with efficient workload management.

● Team player, willing to collaborate and contribute to the community vision.

● Self-awareness, sound judgement in decision-making, ability to seek advice and involve others as needed and receive feedback constructively.

● Passion for social justice and the values of PEACH

● An empathetic nature with the ability to understand complex and deeply rooted issues.

● A willingness to work flexibly during busy periods.

● Ability to work evenings/weekends.

We’re looking for a part-time Grants and Trusts Officer (2.5 days a week). Office or home based, they will be a vital member of our fundraising team, working closely with programme staff and the CEO to continue to grow grant funding for our work – shaping funding bids, managing grants and reporting, and building relationships with funders and funding networks. 

Purpose of role:

Increasing and diversifying the sources of grant funding for A Rocha UK’s work is key to our fundraising strategy. The Grants and Trusts Officer will play a key role identifying, securing, and managing grants from a range of sources, including small trusts, large foundations, and Church denominations. In doing so, they will work closely with programme staff , CEO and Finance Director to develop funding bids, and coordinate closely with other members of the fundraising team, such as the Major Donor Officer. They will also manage occasional legacies. The successful candidate will have previous experience securing funds from trusts, as well as excellent writing skills, an interest in the environment and an active Christian faith.

Please see the attachment for full responsibilites

Previous applicants need not apply

As a small charity, our staff team work closely in a flexible, cooperative working style. Prioritising the best service to our guests, all team members thrive off a fast paced and dynamic environment which varies day to day. We are looking for someone enthusiastic who can be flexible and adaptable in a fast changing and highly rewarding work atmosphere, and that shares the vision of our staff and trustees. 

 Our Fundraising Lead plays an important role in advancing the mission of our homeless projects by effectively fundraising efforts to various stakeholders. This position requires strategic communication skills with fundraising expertise to ensure the shelter's sustainability and growth.

This role offers the opportunity to make a meaningful impact on the lives of individuals experiencing homelessness while developing your skills in communication and fundraising to support the charity’s mission. We as an organisation are committed to ongoing professional development through our network of partners and support organisations both local and national.

The post-holder will need to apply a flexible approach to working, based on the seasonal and long-term workload associated with working on campaigns and ongoing projects. The ideal candidate would therefore be able to work their contracted hours flexibly to meet the demands of the role.

Immigration and Asylum Caseworker

This charity has an exciting opportunity as an Immigration and Asylum Caseworker (IAA LEVEL 2/3) to make a real difference to asylum seekers and refugees in the Reading area.

Position: Immigration and Asylum Caseworker (IAA LEVEL 2/3)

Location: Reading

Hours: Full-time, Office based

Contract: 1-year contract – renewed subject to funding

Salary: £32,364 - £33,559 + 6% pension

Closing date: 5pm on Friday 23rd May 2025

Interview date: Thursday, 29th May 2025 in person

Benefits: 25 days annual leave plus bank holidays (additional day per year of employment, max 5 days), cycle to work scheme, confidential counselling support and welfare days.

About the role:

We are looking to recruit an experienced one full-time Caseworker IAA level 2 or above to join our Casework Team and directly support our clients by advising and addressing issues including immigration, asylum and holistic matters. The successful candidate will also take the lead on our newly implemented fee charging service.

We are looking for an experienced and methodical caseworker who is able to prioritise cases competently and confidently follow the processes already in place. You will be working at our Reading or Newbury office and be available to do outreach work as and when required.

Key areas of responsibility include:  

• To provide competent IAA level 1 and level 2 Asylum and Immigration advice, specifically to, undocumented persons, asylum seekers and refugees in Berkshire area.
• Casework includes supporting service users with initial asylum applications, fresh claims and supporting with actions following refusal.
• Casework under the fee charging service would include running immigration applications including extensions/renewal of leave to remain.
• You will be able to manage your own caseload and oversee the current casework team providing supervision and guidance on processes.
• Adhere to casework procedures as outlined in the office manual and the IAA standards where applicable.
• Conduct all tasks permitted under the direction of your manager with competence.
• Lead on the continuing development of our new fee charging service.
• Interview clients sensitively and professionally to enable them to explain their problems.
• Keep updated with legislation, case law, policies and procedures relating to immigration, welfare benefits and housing advice issues.
• Participate in team & staff meetings and other relevant meetings and events.

About you:

The role would suit someone who is confident in communication, has some cultural awareness and can uphold the values of the charity. All candidates should have strong ethical standards, and team spirit and be passionate about working with asylum seekers and refugees. You will have practical IT skills, be able to work to strict deadlines and have good organisational and methodical skills.

Key skills required for this role:

• Qualified to IAA level 1& level2
• Ability to work from the office – Reading or Newbury
• Ability to handle own case work
• Experience of providing or managing provision of a client focused advice service
• Undergraduate degree in law or similar subject or at least two-year experience in a relevant role, paid or voluntary
• An understanding of how the UK’s Asylum and Immigration system works.
• Excellent verbal and written communication skills in the English language.
• Proficient in MS/other office applications
• Excellent time management and organisational skills.

About the organisation:

The employer is a charity in Berkshire that offers comprehensive assistance to refugees, including free legal advice through IAA (formerly OISC) accredited solicitors, integration support via a drop-in centre, social activities, and a refugee football team. They also engage in advocacy and campaigns for refugee rights. The organization encourages community involvement through fundraising, volunteering, and membership. They have made significant impacts, such as providing extensive casework support and distributing food parcels.

The employer aims to be an equal opportunities employer and welcomes applications from all sections of the community.

You may also have experience in areas such as: Refugee Support Worker, Community Caseworker Integration Caseworker,  Immigration Caseworker, Welfare Officer, Resettlement Officer, Migrant Support Worker, Support Worker, Key Worker, Outreach Worker, ETC

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Orchard Vale Trust is a Registered Charity founded over 35 years ago to support adults with learning disabilities; we currently provide Residential, Day and Community Services. This is an exciting opportunity for a self-motivated and well organised individual to join our vibrant central team and raise vital funds for the individuals we support. 

It is our vision that adults with learning disabilities are valued as leaders and peers and are supported to achieve their goals and live life to the full. The role of the Trust Fundraiser is essential in building our capacity to ensure the delivery of our vision.

The Trust Fundraiser will work with the CEO in developing a high quality fundraising strategy and raising funds against agreed targets that support the work of Orchard Vale Trust. They will use this to manage projects - from application of funding to delivery, including on-going evaluation and reporting.

They will work with the senior management team to ensure service users are supported in accordance with the ethos, policies and practices of Orchard Vale Trust and with current best practice as set out by Care Quality Commissions (CQC) regulations, the Charity Commission and other relevant legislation and guidance.

Main Duties

1. To develop and implement a fundraising strategy for the Trust

2. To develop and sustain partnership working with a range of external stakeholders

3. To work with the CEO in the delivery of the Trust’s communication strategy

4. To work with the CEO in the management and delivery of the Trust’s Social Enterprise

5. To ensure fundraising activities are safe and compliant with regulations and Orchard Vale Trust’s Policies

Person Specification

Essential

Qualifications/ Experience

• A track record of successful fundraising in an organization or a recent qualification in business/fundraising

• An understanding of supporter acquisition and growth

• Understanding of developing existing and new fundraising opportunities

• Experience of working to tight deadlines and prioritization.

• Knowledge or experience in working with communications and media teams as required

Thank you for your interest in the HR Coordinator role at Kings College Students' Union.

ROLE SPECIFIC RESPONSIBILITIES

· To be the first point of contact for general HR and recruitment queries.

· Be responsible for the administration of all key HR processes, including maintaining HR records; starters, leavers and contract changes; induction; types of leave and payroll processes; and recruitment.

· Provide routine advice to colleagues and managers on key policies and procedures, such as absence and annual leave, recruitment, probation, and payroll.

· To assist in developing and implementing process improvements for our people processes, ensuring that we continually seek to work in the most effective and efficient way possible.

· To maintain the HR Hub (our HR intranet page) to ensure that information is up to date and our people are able to easily access the information they need.

· To assist in the production of key reports relating to our KPls, diversity and workforce monitoring, including absence and turnover data.

· To coordinate and provide reports from exit interview and recruitment data.

· To work closely with our outsourced payroll bureau to ensure our payroll routines are followed and that we pay our people accurately and on time, whilst meeting HMRC and contractual regulations.

· To administer the recruitment process using our Applicant Tracking System (ATS), guiding hiring managers on process and best practice whilst ensuring that we recruit in a way which is inclusive and in line with our values.

· To ensure accurate employee records are maintained and stored safely, including HR, absence and training records.

· To assist with the coordination of training and events for our colleagues and line managers, including induction sessions, all staff meetings and development days.

· To support the development and delivery of the people strategy, ensuring that we support, develop and lead our people to fulfil their potential and deliver for our student members.

· To take notes at meetings, including formal staff processes and other meetings as required.

· To work within the parameters of KCLSU policies and external policy frameworks for example, GDPR and Right to Work compliance.

· To work closely and collaboratively with colleagues at all levels, from all teams across the organisation.

· To provide advice and guidance to our colleagues and managers on the processes and systems we use - including our HRIS, Payroll and Applicant Tracking System (ATS).

· To provide technical systems support to colleagues - including optimising our systems to ensure they work for us and troubleshooting when necessary.

Please read more about this vacancy by checking our KCLSU Recruitment Pack and JD document.

Application Process:

Please complete an application form and an equal opportunities monitoring form and email directly to our HR email.

Kindly DO NOT send CVs as these will not be considered &DO NOT submit your applications in PDF formats

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

Eligibility:

To be eligible to apply for this role you must: 

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU at your onboarding stage.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union
• Trustees should not apply for a role whilst in their term of office, or should their application be accepted or progressed to the interview stage.
• Ex-Trustees can apply for student staff (non-administrative) roles, as soon as they finish their tenure.
• Ex-Trustees can apply for career staff / permanent staff roles, only after a year has passed of them being a trustee. 

About us

Carers UK is the leading national charity supporting, advocating for and connecting unpaid carers across the UK. We exist to make life better for unpaid carers, however caring affects them. Despite being a relatively small charity, we regularly punch above our weight and we have achieved meaningful change and we have influenced almost every piece of legislation concerning carers over the past 60 years.

This is an exciting time to join Carers UK as we celebrate our 60th anniversary, an important milestone to look back on our achievements and to highlight what more needs to be done to ensure that carers are treated equally in all aspects of their lives and that no one has to care alone.

About the role

Our best practice employer forum, Employers for Carers (EfC), works as a department of Carers UK and helps businesses create carer-friendly workplaces. With the change in employment law, now is an exciting time for our forum to grow in size and influence, ultimately helping millions more carers.

We are seeking a new business Account Executive to help grow the membership of Employers for Carers at this exciting time. While this role sits within the Income Generation and Communication directorate, it is not a fundraising role but focuses on selling our Employers for Carers product as earned income. As such, the successful candidate will meet with leading organisations to improve their workplace practices, engaging with HR and D&I teams.

The closing date for applications is 5pm, Wednesday 28 May.

Please send in your application as soon as possible. We look forward to receiving your application.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing for this role as we receive applications.

We may carry out online and social media checks before a formal offer is made. 

Location: W12 7DA
Department: Customer Services
Salary: £30,000 (Up to)
Hours: 37.5 per week
Job Type: Full time
Contract Type: Fixed Term Contract

Hammersmith & Fulham Foodbank is looking for a compassionate and proactive Client Support Worker to support our Tackling Destitution Together project, in partnership with Citizens Advice H&F.

This is an exciting opportunity to be part of a new, one-year pilot focused on addressing the factors which prevent effective early intervention in the borough and lead to high numbers of disabled people reaching crisis and destitution.

You will work directly with individuals referred by local agencies, taking time to understand their situation, identify root causes, and build personalised plans that connect them to the right support. This role involves ‘handholding’ – a flexible and responsive approach that adapts to each person’s needs to help them move towards long-term stability and independence.

You’ll be part of a small, committed project team aiming to strengthen early intervention in the borough. Your role will include working closely with referring partners, signposting to services, and contributing to data and research to help us understand what works and why.

Your experience will show a strong ability to build trust, navigate complex systems, and work in partnership with other organisations. You’ll be a clear communicator, well-organised, and motivated by making a meaningful difference in people’s lives before crisis hits.

Key Responsibilities:

• Provide one-to-one support to clients, carrying out assessments and continued casework support, connecting clients to the right services.
• Deliver practical, personalised help to prevent crisis and support long-term stability.
• Manage referrals, record casework, and track outcomes using AdvicePro.
• Build strong links with referral partners and support the wider project team.
• Follow safeguarding procedures and contribute to a safe, effective service.

What You’ll Bring:

• A good understanding of the issues and the systems affecting those at risk of poverty. We do not expect advice-level experience, and this is not an adviser role.
• Experience of working on a 121 basis with disadvantaged, vulnerable or excluded people and have knowledge of local/national advice.
• Experience of working with a variety of stakeholders, preferably within the voluntary sector, including having worked within a team of staff and volunteers.

What We’ll Offer:

• Full time hours (37.5) per week, fixed-term contract of 12 months
• Competitive salary of up to £30,000 per annum (dependent on experience)
• 33 days of annual leave
• Pension scheme
• Competitive benefits
• Opportunities for professional growth.

Application Deadline:

The closing date for applications is initially set for Monday 9th June, but depending on the number of applications received, we may bring this forward. We encourage early applications.

Further details:

Location: Based at The Hub, 75 Bloemfontein Road, London W12 7DA, with regular visits to Foodbank centres and warehouse. Open to some flexible and hybrid working by agreement.

Requirements: An Enhanced Criminal Records check is required for this role as we work with vulnerable people in society.

Hammersmith and Fulham Foodbank is an Equal Opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. We serve a diverse part of London and would particularly welcome applications from residents of Hammersmith and Fulham.

Strictly no agencies, please.

About Hammersmith and Fulham Foodbank:

We are the Hammersmith and Fulham Foodbank, an independent charity and proud member of the Trussell Trust Foodbank Network. Our mission is the prevention and relief from poverty. We provide a range of essential services, offering professional advice through our partners such as Citizens Advice H&F and Anchor Counselling. We believe in helping 'the whole person' when possible and aim to respond quickly to the needs we see around us.

REF-221748

Salary: £31,133.37 (plus £5023.71 of London weighting if applicable)

Location: Flexible with home working option, regular travel to London is also required 

Contract: Permanent

Hours: Full time 37.5 hours

Closing date: 27th May 2025 at 11:30pm

Are you passionate about engaging supporters, being audience-led, and building outstanding supporter journeys, with a proven track record of working on projects and campaigns to engage, retain and develop supporters or customers across a range of direct marketing channels? Then join Shelter as Direct Marketing Executive – Supporter Retention and you could soon be putting your skills and experience to excellent use at the heart of our Individual Giving team.

About the role  

This pivotal role will see you help deliver the Individual Giving (IG) and Retention strategies, working collaboratively with colleagues across teams in IG to increase lifetime value of cash, regular giving and lottery supporters.

You’ll work with the Senior Direct Marketing Manager to lead on the delivery and development of direct marketing campaigns to engage a range of supporters, from those who have just started giving, to others who have a lifelong relationship with Shelter and the cause, stewarding them across their supporter journey with Shelter. 

You’ll have the opportunity to work in a matrix way, across multiple products, and on projects that push forward not only the team strategy, but the organisation’s strategy. 

You will give supporters control of how they give, when we contact them and the content that will mean most to them. Helping build multi-channel, integrated and inspiring campaigns which build strong supporter relationships and long-term loyalty to Shelter. And, along the way, you’ll get to work with new products and propositions to retain supporters in innovative ways and build strong relationships with colleagues, agencies and suppliers alike.

 About you

Passionate about outstanding supporter experiences and maximising income opportunities, you have a good understanding of direct marketing and digital channels such as direct mail, SMS, telemarketing and email. You’re also used to optimising and reviewing campaigns and aren’t afraid to share both failures and successes. Managing and influencing stakeholders to deliver results comes naturally to you too. What’s more, you excel in analysis and intelligent use of data, are great at utilising insight, including the motivations, interests and behaviours of supporters to guide decisions. You’ll have a keen interest in, or willingness to learn about, product management and development. 

You’re happy to challenge the status quo and introduce new ideas, methods and processes too, like to horizon scan and keep ahead of emerging trends and are comfortable working in matrix teams.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team 

Our Individual Giving team sits within our successful, growing Income Generation directorate and consists of three programmes - Supporter Acquisition, Direct Dialogue and Supporter Retention and Development. Together, we deliver a diverse programme of work with ambitious income targets that support our organisational strategy, across cash, regular giving and lottery products. We’ve grown quite a bit over the past few years and benefitted from both investment and opportunity for innovation. 

That’s resulted in us generating over £20m of unrestricted income every year. We’re also welcoming and supportive, firmly believe in developing our people and can offer you every opportunity to progress. 

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert approximately 1 page in length, following the STAR format, and ensure you demonstrate how you address the following behaviours listed below throughout your responses:

• We learn from our experiences and are open to risk
• We create change and align behind our strategy

Any applications submitted without a supporting statement will not be considered. 

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. 

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. 

Fundraising Data Specialist
Salary: £29,000 - £34,000 per annum
Contract type: Permanent / Working hours: Full time
Location: Taunton, Somerset

Hybrid working available with 1-2 days per week expected in the office

The Fundraising Data Specialist is an exciting role managing the Trust’s supporter database and ancillary systems. Whilst undertaking data analysis the role helps provide insights to inform trust wide decision-making, particularly for fundraising, engagement and supporter development.

The Key Responsibilities and Tasks for the Fundraising Data Specialist are:

Responsibility 1: Database Management

• Act as Database superuser (Raiser’s Edge), demonstrating an expert level of knowledge and providing technical support, training and advice to all areas of the organisation.
• Ensure a high standard of data input and adherence to processes and procedures, including compliance with GDPR legislation, Direct Debit rules and HMRC guidance.
• Oversee the effectiveness of the CRM
• Identify and suggest Database improvements that will support the organisation in maximising its potential.
• Support the addition of new data onto the CRM from other departments – share principles on best practice to ensure all data remains clean.
• Manage the ongoing roll out of CRM automated journeys, including e-communications and cost saving initiatives.
• Work with consultants and external organisations to continue active development of the CRM including the project management of current and future systems integrations, and the cost analysis against business needs.

Responsibility 2: Analysis and Reporting

• Extract and manipulate data to undertake insightful analysis to segment and identify key trends and behaviours to enable ongoing organisational development, including membership, appeals and engagement. Prepare clear written reports as needed.
• Create dashboards and reports to help team better understand and make decisions relating to their work. E.g. Using Power BI to process data and create dashboards.

Responsibility 3: Financial Processing

• Co-ordinate the processing of accurate monthly Gift Aid and Direct Debit claims according to an agreed timetable. Ensure all Direct Debit and HMRC rules are complied with.
• Liaise with Finance to assist with the reconciliation of financial data and troubleshoot any issues arising.
• Support the Fundraising team with Gift Aid best practice, including managing the integrity of current Gift Aid records and auditing past records

We offer fantastic benefits of working for the Somerset Wildlife Trust including:

• 7% employer pension contribution
• Life assurance
• Flexible and agile working
• Wellbeing support – Employee Assistance Program
• Diversity networks through RSWT/TWT
• Paid volunteer days
• Continuous Professional Development opportunities
• 33 days of holiday (25 + bank holidays)
• Staff social calendar and events

The opportunity to make a real and positive difference to nature, communities, and the climate!

Closing date: Sunday 8 June 2025

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

Somerset Wildlife Trust has an Equality, Diversity and Inclusion Plan and is committed to continuing to improve the equality, diversity and inclusion of every aspect of our work; we know we need to engage with everyone to live our values and achieve our goals. We welcome applications from everyone and are happy to discuss any accommodations or arrangements that would make the recruitment process better for you, and the working environment should you be employed.

No agencies please.

This is an exciting time to join Prevent Breast Cancer. If you are a proactive and motivated fundraiser with a can-do attitude, we need you to help us achieve our ambitious strategy. As a community Fundraising Lead you will have a vital part to play in our Income Generation Team. You will help generate, lead and develop income and relationships within our community income stream.  We are looking for someone with the creativity and innovation to help increase income and provide excellent support stewardship to our valued supporters.

About the Job

Hours: 37.5 hours per week

Responsible to: Head of Income Generation
Annual leave: 33 days including Bank Holidays
Location: Hybrid working / The Nightingale Centre, Wythenshawe Hospital, M23 9LT
Salary: £29,000 to £32,000 dependent on experience

About the Charity

Prevent Breast Cancer is committed to using science to save lives. We are the only UK charity entirely dedicated to preventing breast cancer for future generations by funding vital research into its prediction, prevention, and early detection, so that no one has to go through it in the first place.

Across the UK over 56,800 women develop breast cancer each year; tragically 11,500 do not survive. By joining us you’re helping towards breaking the cycle of breast cancer, and thanks to better predictive tools and early intervention, we truly believe that for future generations, breast cancer will be a thing of the past. This means acting now, to help more people live a life that’s free from the disease. It means funding research aimed solely at preventing breast cancer. And it means creating a world where thousands of people are spared from ever experiencing the pain and suffering it causes.

Responsibilities/ Role

• Support and develop relationships across the community income stream from new and existing partners with a plan to maintain and grow income in subsequent years in line with our fundraising strategy.
• Undertake research into potential new campaigns and advances in community fundraising.
• Grow and steward a pipeline of new and existing audiences and fundraising opportunities, ensuring to always maintain the highest quality supporter journey.
• Work closely with the Head of Income Generation and existing Fundraising team to identify potential strategic relationships and opportunities.
• As a senior member of the Income Generation Team, you will contribute to robust financial planning, management and reporting of income and expenditure in your own areas of expertise on a monthly basis.
• Lead on specific community fundraising initiatives as agree with the Head of Income Generation.
• Collaborate with the fundraising team to identify relevant products/ events/ campaigns/ Gifts-in-Kind that will be of interest to existing and potential supporters and work with communications team to produce literature and resources to demonstrate need and impact
• Delivery of health hour talks, with support from other members of the team as required, to secure funding.
• Achieve Financial and non-financial targets and KPI’s as agreed with the Head of Income Generation.
• Develop and support our ongoing stewardship journey for community Fundraisers and increase average gift though exceptional supporter care and a proactive approach.
• Pro-actively utilise charity database, maintaining and nurturing existing relationships and finding new supporters and/or networks.
• Undertake any other relevant duties and projects delegated by the Head of Income Generation and Senior Management Team.
• In their absence provide cover for members of the fundraising team.

Knowledge/Skills/ Experience

Essential

• Exceptional interpersonal and networking skills
• Excellent organisation skills and high performing under pressure
• Flexible and adaptable approach to work
• Good IT skills
• Ability to work in a team and to collaborate to ensure objectives are met
• Willingness to travel in the UK and to attend meetings and events outside of usual business hours
• Full UK driving license and access to a car.

Desirable

• Fundraising experience within the charity sector
• Successful experience developing a successful relationship/campaign
• Good negotiation skills
• Experience using a CRM

Why work with us?

You will have the chance to be part of a team of dedicated and passionate professionals working towards the prediction and early prevention of breast cancer.

Benefits:

Prevent Breast Cancer offers the following benefits to employees:

• 25 days holiday plus 8 public holidays (pro-rata for part-time employees)
• Enhanced sick leave
• Enhanced Maternity/Paternity leave
• An additional day off per year for birthdays
• Access to Perkbox – a benefits and rewards platform offering freebies and discounts in retail, entertainment and restaurants, online wellbeing clases, confidential support and more)
• Ongoing training and development opportunities
• Quarterly team wellbeing sessions (yoga sessions, team walks, escape rooms etc)
• Time off in Lieu
• Hybrid Working
• Death in Service benefit
• Scottish Widow pension scheme

How to apply:

To apply, please send in your CV and a covering letter to us, explaining your interest in the role and outlining how you meet the role requirements. Please also submit an equal opportunity form along with your CV and covering letter, the form can be downloaded from our website here.

Applications must be submitted by midnight on Sunday 1st June.

Prevent Breast Cancer is an equal opportunity employer that is committed to diversity and inclusion. We welcome people from all backgrounds, experiences, abilities and perspectives.

Looking for an opportunity to join a friendly team and develop your skills as an Anti Social Behaviour Officer?

We are looking for a new colleague to join our Housing Team in Dorset, to contribute to developing a safe and inclusive community for our customers.

In this busy role you'll work alongside your housing management colleagues to tackle all forms of hate crime, nuisance and anti-social behaviour. 

You'll manage your own caseload and build effective working relationships with external agencies, including the police and legal advisors.

You'll make a big difference to people's lives within an experienced, supportive and supported team. 

What you'll need:

•    Ideally, you'll have previous experience of anti-social behaviour related housing management services or be able to demonstrate transferable skills and experience from a similar type of customer facing role.
•    Experience of dealing with challenging behaviour and resolving conflict
•    Strong communication skills with previous experience of working with customers in a demanding environment 
•    The ability to be self-motivated and highly organised
•    Strong IT skills including MS Office
•    The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies
•    A full UK driving licence and access to your own transport

What you need to know: 

You will be joining our team in Dorset Team and there will also be some casework across the neighbouring counties of Hampshire, Wiltshire and Devon. 

This is a hybrid role where you'll work from the comfort of your own home or one of our regional offices.

Our regional offices provide the opportunity for colleagues to collaborate and work flexibly, we are happy to consider candidates from outside the Dorset area who enjoy working with different teams and travelling as part of their role. 

The role is permanent, and you'll be working full time.

The starting salary is £32,000 - £38,000 depending on your experience. 

A basic DBS check will be completed if you are successful.

As a part of the SNG team some of your benefits will include:

•    £450 yearly flexible benefit pot to use against benefits of your choice
•    Flexible working
•    25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
•    A chance to buy or sell holiday as part of our flexible benefits package
•    A generous pension scheme matching up to 12%
•    Life cover as soon as you join us
•    You will be a part of our Recognition scheme where you can be gifted retail vouchers
•    A range of wellbeing discounts including Gym Memberships
•    A wide selection of other benefits available

If you are a looking for a demanding and interesting new role where you'll work collaboratively to make a real difference to our communities, we would like to hear from you.

Salary: £35,657 per year (FTE £39,000)
Working hours: 32 hours/week
Department: Commercial and Operations
Number of posts needed: 1
Location: Hybrid (75% office based, 25% home based)
Working Pattern: Monday to Friday
Reporting to: Chief Operations Officer
Contract: 18 months fixed-term
Application Closing Date: 4 June 2025

Our operations team is led by the Chief Operations Officer (COO) and includes the finance and bookings & venue teams. This is a newly created role that will report directly to the COO and work closely with the wider operations team.

Scope of role

The Senior IT & Operations Officer is responsible for leading the central coordination of IT operations, managing key relationships with two main contractors (IT and estate management), and ensuring seamless integration of IT infrastructure and estate management services. This role involves overseeing the effective and efficient functioning of both IT systems and estate operations for Toynbee Hall and Toynbee Trading, while prioritising the safety of staff and stakeholders on-site. The officer will proactively identify opportunities for improvement, resolve issues, and maintain a collaborative working environment to support business continuity, operational efficiency, and safety standards across all operational areas. Additionally, they will support the procurement of IT and estate-related items, such as IT kit, ensuring timely and cost-effective sourcing of required resources.

Responsibilities and Accountabilities

Information Technology & Systems

• Support the COO and wider SMT with all IT related strategy including procurement and streamline of new IT service provider/s. Including setting up KPIs’ and using these to assess performance.
• Manage the setup of new staff – including the procurement of equipment required for the role – this includes all communication tools.
• Managing the relationship and being the key point of contact with the technology suppliers and technology support providers.
• Identifying cost savings/efficiencies in the tech stack.
• Supporting IT KIT refresh plans and purchase, this includes audit of needs and vendor negotiations and lifecycle planning with the COO.
• Leading on regular assessment of IT and systems needs for all services and administrative staff.

Facilities, Health and Safety & General Administration

• Act as the main point of contact with our property management company. Work with the COO to escalate issues.
• Book in contractors and maintain all required documentation in conjunction with other key stake holders (property manager/agent).
• Be the escalation point for maintenance issues, liaising with the property management company to make sure that issues are dealt with in a satisfactory manner.
• Work with H&S consultants and property managers to ensure all relevant training is planned for and carried out and Risk assessments are being completed and used.
• Work with HR to ensure that all relevant training is planned for and carried out.
• Maintain records for all mandatory tests in conjunction with our property agents.
• Liaise with the Events and Venue Manager to ensure building management is always in place, keyholding, security etc.

Projects

• Manage ad hoc projects on behalf of the operations team; such as refurbishments, implementation of printer management.

General

• Building good working relationships across the organisation
• Representing Toynbee Hall to external audiences
• Developing an open and ‘critical friend’ dialogue within our programmatic work
• Undertaking any other appropriate responsibilities that may arise such as top up of franking machines, and general administrative orders as needed.

Managing Yourself

• Working toward an agreed annual work-plan meeting targets and milestones
• Prioritising and managing your workload
• Taking responsibility for your personal development and seek out opportunities for support and development
• Take part where appropriate in monitoring and evaluation planning and practice.

Essential Criteria:

• Project management experience.
• A high level of organisational skills.
• An ability to understand complex information and communicate it simply.
• Comfortable following processes and supporting other people to do so.
• Independent thought and attention to detail.
• High level expertise to use the Microsoft Office suite particularly Teams, Sharepoint, Excel and Outlook.
• A strong communicator with the ability to form trusting and supportive relationships quickly, internally and externally.
• Able to work proactively, independently and within a team.
• Able to work collaboratively with the wider teams at Toynbee Hall.
• Good negotiation skills.
• Basic level understanding of H&S, GDPR and confidentiality.
• Understand basic budget management and purchasing process.
• IT related qualifications and experience such as cyber security, Microsoft 365 suite skills.
• Good understanding of charity technology needs.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.