Communications Manager Jobs

St. George’s Crypt provide shelter, support and a safe environment for people who have suffered abuse, addiction and those who are homeless. They offer care, compassion and hope to the homeless and vulnerable members of the Leeds community.  This Christian charity transforms lives through their ‘pathway’ service to break the cycle of homelessness and dependency. This is achieved through physical, emotional, and religious support provided 365 days a year.

The Role

The Community Fundraising role is an integral part of the Fundraising team and contributes directly to the long-term income generation strategy of the charity.

Duties will include:

• Delivering agreed income targets across Leeds. 
• Working effectively as part of a fundraising team to creatively inspire financial support for the Crypt.
• Increasing the charities profile within the local community and forming partnerships with schools, churches, supermarkets, youth groups and other organisations to contribute to supporting the homeless and vulnerable.
• Creating new ideas to actively engage with the local community of Leeds securing any new initiatives.

The Person

We are looking for an experienced fundraiser with excellent interpersonal and communication skills.

You must be able to work flexibly to maximise opportunities, with the ability to recruit, motivate and manage volunteers and fundraising groups. As well as being confident presenting information, you will be professional and self-motivated. 

This role requires travel across the Leeds area; therefore you must have a full UK driving licence, and access to your own transport with business insurance.

Why St Georges Crypt?

The fundraising team work together in a caring, supportive environment. There is the flexibility to manage your own workload, and a strong focus on work life balance.

The charity’s benefits include:

• Free private parking (on a first come, first served basis)
• 30 days annual leave per year, increasing 1 day per year of service to a maximum of 40 days per annum
• Healthcare cashback scheme
• Workplace bike scheme

If this sounds like the opportunity for the next phase of your career, then get in touch! The role is permanent and full-time.

If you think you could be the right person to fulfil the exciting responsibilities of this role, apply here, or get in contact with Charlie or Leanne at Charity Horizons for more information.

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

We have a great opportunity for an Advice & Wellbeing Specialist to join the team on a permanent basis. In this Outreach role you’ll be working predominantly in our Reading & Oxford communities, with one day a week working from our Houghton Hall office in Houghton Regis

As an Advice and Wellbeing Specialist, you will report to the Advice and Wellbeing Team Leader. You’ll deliver proactive and trauma informed support to meet the holistic needs of residents.   Your support will be tailored to your resident’s needs, and you will work closely with them to understand their wellbeing concerns and agree an action plan to enable them to sustain their tenancies and feel connected to their community.    You will empower residents to manage their wellbeing needs by helping them to develop and maintain skills and resilience to lead independent and fulfilled lives. 

You will work collaboratively with wider teams, statutory services external advice and support services to ensure residents have the appropriate support.  You will build partnerships with external stakeholders in your area to ensure there is a strong network for support for our residents.  You will also be delivering advice and wellbeing support in community wellbeing hubs and providing peer support to colleagues. 

What you'll need:

• A Full UK driving licence with access to own car.
• Demonstrable experience dealing with vulnerable people.
• Demonstrable experience dealing with complex cases.
• Experience providing frontline support and giving advice.
• Be passionate about customer service, being resilient with a positive and can-do-attitude. 
• Have excellent written and verbal communication skills. 
• Be exceptionally organised with the ability to self-manage a diverse and varied caseload, prioritising work effectively and produce high quality work.

If this sounds like you, this role might be perfect for you!

A bit about the role:
You will work closely and collaboratively with residents in their homes and neighbourhoods to understand their immediate needs, as well as their wider goals and aspirations to achieve sustainable outcomes. You will do this through a mix of direct support and advocacy, as well as exceptional partnership working with other Peabody teams, our contractors, statutory and voluntary services, and by supporting local wellbeing projects.

Some of the key results for the role include: 

• As the Advice and Wellbeing Specialist, you will be providing holistic wellbeing support that supports residents to sustain their tenancies successfully.
• Actively build strong partnerships with other Peabody teams, housing associations, local authorities, statutory and voluntary services to promote effective multi-agency working and information sharing.
• Work with the Allocations, Financial Inclusion and Neighbourhoods teams to target early tenancy support to new residents who need this and ensure others know how to access your support if facing any difficulties in the future.
• Support the delivery and promotion of wellbeing hubs and cafes, as well as other projects in your region.

An enhanced Disclosure and Barring Service (DBS) check is required for this role and requires a full, clean driving licence. This role will be covering the Oxford and Reading area.

A minimum of 2 to 3 days working in the office/covering your patch is required; the other days can be worked from home, or a local office.

Weekly hours Monday - Friday, 09.00 - 17.00 with occasional outside of hours work.

A bit about us: 
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners. Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish. 

Here's just a few of the benefits for working at Peabody: 

• Flexible and hybrid working (depending on the role) 
• Up to 30 days’ annual holiday plus bank holidays
• Competitive salaries that are benchmarked regularly against current market rates  
• • Two additional paid volunteering days each year  
• • Flexible benefits scheme, including family friendly benefits and access to a discount portal  
• • 4 x salary life assurance
• • Up to 10% pension contribution

Closing date: 12th June 2024.

Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.

Are you a creative person looking for a role where you will make a difference to people experiencing homelessness in Bristol?

We are looking for a Complex Caseworker to join our Rough Sleeping Navigator team in Bristol who provide intensive support to male clients with complex needs experiencing homelessness. This passionate team offer person centred support service to help people who require a specialist intervention approach to support them through the transition from rough sleeping into sustainable accommodation.

In this role you will work collaboratively with the Rough Sleeper Navigator Coordinator and Outreach team as well as relevant partner agencies in Bristol to deliver sustainable outcomes to a male cohort of clients.

• You will advocate for clients who have been some of the most marginalised in the local area, to make a real and long lasting difference to their recovery.
• You will be responsible for overseeing a caseload of clients and providing day to day support to clients with their transition from the streets into accommodation and independent living with a strong focus on tenancy sustainment and rescue.
• This includes working with people on health, housing, employment and training support. You will be given support to build strong relationships with a range of other services to find creative and sustainable routes to recovery for clients.

About you

Above all we are looking for people who share our values, who are passionate about supporting our clients to sustain their recovery. Even if you don’t think you match 100 % of the criteria, we would still like to hear from you as we value transferable skills. Potential can be equally as important as experience, so if you think you have what it takes, please do apply!

• You will have good communication skills, with the ability to network and build effective relationships with a variety of people.
• A good working understanding of supporting vulnerable with complex needs, such as substance use, mental and physical health issues, and the ability to understand the difficulties they experience in accessing services that full meet their needs.
• We will provide you with support, supervision and training so that you can develop the necessary skills to offer a high quality service to clients.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 10 June 2024

Interview and assessment dates 18-19 June 2024

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

GMHAN Lived Experience Coordinator 

Do you have a personal understanding of how lived experience of homelessness can impact individuals? And a passion to help people share their experiences of homelessness so that we can come together and improve the system?

Then join the Greater Manchester Homelessness Action Network as our new Lived Experience Coordinator.

We are looking for someone who:

• Has personally experienced homelessness or housing problems.
• Is good at talking to people and knowing how to communicate in different situations.
• Is willing and able to listen and help others share their stories and opinions.
• Is committed to working together with others to change things for the better.
• Can build good relationships with different people and groups.
• Can work both on your own and as part of a team.

Interested? Visit our website to download the information pack and find out more.

To apply, you’ll need to send us a CV and cover letter (either in written or video form) by 12 noon on Thursday 6th June 2024.

If you have any questions or need any help with your application, we’re running two drop-in support sessions:

Thursday 23rd May 3.30pm – 5.30pm

Online: visit our website for Zoom details 

Wednesday 29th May, 2pm – 4pm

In Person at Methodist Central Hall (Oldham Street, Manchester M1 1JQ)

If you need any other support with your application, or have any questions about applying, then please get in touch. 

Deadline for applications: 12 noon on Thursday 6th June 2024

Interviews: Tuesday 11th June 2024

PLEASE only read on if you are a people person who is full of energy with a passion for making a difference to people experincing homelessness in Bedford. If this is you and you are a fantastic fundraiser please apply!

Job title: Fundraising Officer

Location: Bedford (Prebend Centre), with outreach to Bedford

Contract:  24 months

Salary: £29,605 per annum

About Us:

SMART CJS has been providing life-changing services to individuals with complex needs since 1996. Our purpose is to offer immediate support and long-term solutions for those experiencing homelessness in Bedford. We strive to prevent homelessness, eliminate stigma, and empower communities through education.

Our vision is a future where homelessness in Bedford is rare, brief, and non-recurring. We aim to ensure every individual has access to safe housing, necessary support services, and opportunities to lead a fulfilling life.

Our mission is to stop the downward spiral to homelessness by offering comprehensive support services shaped by those with lived experience. We provide robust prevention programs, addressing both immediate needs and root causes of homelessness. We respect and support the diverse lifestyle choices of our service users, delivering all interventions with dignity and respect.

The Role:

As our Fundraiser, you will develop and lead our community fundraising strategy, aiming to raise £90,000. You’ll manage individual giving, lead events, engage with local businesses, and inspire community support. Your efforts will help us continue our vital work in Bedford and Milton Keynes.

What We Offer:

• A supportive and passionate team and the chance to make a tangible impact
• Flexible working arrangements, including some home-based work
• 27 days Annual Leave (rising to 30) + Bank Holidays (pro rata)
• Birthdays off
• Generous Pension scheme
• Excellent Development and Growth Opportunities
• Access to a Charity Worker Discount scheme
• Access the company health and wellbeing service including support with mental health, legal advice and more
• Access to an online GP service (same day appointments)

What We’re Looking For:

Proven fundraising experience or a relevant qualification.  Excellent communication and relationship-building skills.  A proactive and driven attitude.  Local knowledge and a connection to the community.  Flexibility to attend events outside normal hours.  A car driver with access to a car.

Join Us:

If you’re ready to use your fundraising skills to change lives and support a charity that puts people first, we’d love to hear from you. Apply now and be part of something special at SMART CJS. The deadline for applications is 31st May 2024, so be quick!

Here at Peabody, we have an opportunity for a Finance Analyst – Capital Accounting to join the team on a fixed term contract basis at our Westminster Bridge Road office.

What we’re looking for:

• Are you studying for an accountancy qualification?
• Are you experienced in fixed assets accounting, specifically accounting for housing properties and investment properties?
• Would you consider yourself confident in working with large complex data, with an ability to improve the quality and integrity of data?
• Are you a strong user of Excel and systems?
• Do you have excellent communication skills including influencing skills and ability to develop business networks and work collaboratively with various stakeholders?
• Are you able to plan and organise priorities effectively according to business need?

If so, this role might be perfect for you!

A bit about the role:
As a Finance Analyst – Capital Accounting, you will provide accounting support on all areas related to fixed assets and grants, report fixed assets numbers working both in the consolidation and the subsidiary accounts and support the audit process liaising with external auditors. You will be part of the team responsible for ensuring the accuracy and quality of Fixed Asset accounting records.

Some of the key results for the role include:

• To ensure that accurate and timely financial information are produced on a monthly basis.
• To undertake the month end and year end processes.
• Assist with the yearly budgeting and quarterly forecasting process.
• Facilitate the completion of audit queries for the relevant directorates.
• Preparation and posting of monthly journals.
• Prepare Balance sheet reconciliations.
• Prepare notes to the accounts.
• Produce informative and insightful reporting.
• Provide support for ad hoc queries and signposting stakeholders to relevant teams across finance.

A minimum of 1 to 2 days working in the Westminster Bridge Road office is required. This role is initially a 6 month fixed term contract.

A bit about us: 

It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners. Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish. 

Here just a few of the benefits for working at Peabody: 

• Flexible and hybrid working (depending on the role) 
• Up to 30 days’ annual holiday plus bank holidays  
• Competitive salaries that are benchmarked regularly against current market rates  
• Two additional paid volunteering days each year  
• Flexible benefits scheme, including family friendly benefits and access to a discount portal  
• 4 x salary life assurance
• Up to 10% pension contribution

Closing date: 4th June 2024.

Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.

Are you passionate about making a lasting difference to the lives of vulnerable adults in Reading?

Housing First is an innovative approach to supporting the most excluded and hard to reach clients. It focuses on finding housing first and then addresses the issues that have contributed to an individual’s homelessness.

The new Reading Housing First service aims to support hard to reach clients with complex needs by sourcing independent tenancies and providing intensive support into long term accommodation. By adopting a flexible, creative and personalised approach, the service aims to support individuals to manage their tenancies in the community and rebuild their lives. The innovative new Housing First and Complex Couples Move on Support service will continue to support individuals, as well as helping couples who have experienced homelessness and struggled to stay in long term accommodation to find and keep a home, together.

• In the role of Housing First Worker, you will work 9-5 Monday to Friday, working with a person centred approach to support clients in their own homes as well as in the community.
• You will be responsible for managing a small caseload of client’s day to day, delivering ongoing and intensive support to help people set up their home, with the overall goal of supporting them to sustain their tenancy and achieve individual goals and aspirations.
• You will develop the skills to build and maintain effective relationships with local partner agencies to support clients throughout their recovery.

About you

We are always on the lookout for passionate people to join us who can work with a proactive and flexible approach. If you have a genuine desire to support people to transform their lives you don’t need to have direct experience to succeed in these roles.

• We encourage you to apply if you have good communication skills, with the ability to network and build effective relationships with a variety of people, a good understanding of the complex issues faced by homeless people and the difficulties they experience in accessing services, and an interest in developing skills and knowledge to support clients.
• We will provide support and supervision to help you work independently and comfortably as a lone worker to support clients and effectively manage your own caseload.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 11 June 2024

Interview and assessments on: 19 June 2024

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health service in Slough.

£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

This role will suit a support worker looking to working throughout the night. You will report to the team leader and engage with/ support customers during anti-social hours.

This is a great opportunity for a Waking Night Support Worker, wanting to gain exceptional experience within the mental health field, based on the solid working relationship with (SCMHT). We have since implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house.

You will be based at Hope House. We have two sites: Hope House and Doddsfield Rd. Hope House/ Place is a 10 bed supported housing service, providing support for 16 customers overall. The support hours for Hope House are 24 hours, 7 days a week, with one waking night.

Doddsfield Rd has 6 independent living flats with floating support.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager.
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions.
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Develop and maintain links with all key agencies and service providers in the local community.
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team.
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
- Adhere to Look Ahead's Policies and Procedures.
- Engage in learning and development activity to increase knowledge and skills.
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
- Approachable and open behaviour.
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Has a practical and logical mind and is naturally well organised and flexible.
- Open to feedback and self-development.
- Thrives on change and enjoys dynamic diverse environments.
- Is confident with high levels of self-esteem.
- Is respectful, articulate and sensitive in style of communication.
- Is essentially customer-focused.
- Is motivated towards excellence and improvement of personal performance with a can-do attitude.
- Ability to cope positively with challenging and diverse behaviours.

What you'll bring:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience working in mental health.

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

At Marylebone we pride ourselves on delivering the highest possible standard of support to our women regardless of their background and vulnerability. In joining the team, you will need to share in our values.

As a Resettlement Worker you will be supporting homeless women to gain the skills needed in order to live independently; our clients are expected to be with us for no more than 2 years and the main route into independent living will be PRS (Private Rented Sector). You will be carrying out a variety of workshops to support the clients to gain the skills needed and use our internal and external partners to help our clients get back into work or education. You will also be supporting the women to understand financial responsibilities, paying rent, bills, council tax and applying for benefits.

You will need to be someone who can work with other people unconditionally, who has an understanding of the challenges of homelessness and can work without judgement. You will need to be a strong team player, with excellent communication skills and able to work well with others. You will be part of a fantastic team, being one of five Resettlement Workers holding a caseload of women, with the focus on resettlement and preparing for independence.

This role is part of a much larger Project, so here you have the opportunity to work alongside and support your colleagues working with our women focusing on reflection, recovery, training, employment at all stages of their journey out of homelessness.

At the project, we serve our women as a community, all pulling together and celebrating life’s joys and sharing and supporting through hardship. If you are a resilient, compassionate person, with a strong passion and dedication for serving others, whilst being a positive, pro-active team player in an environment of openness and laughter,
this role is for you.

Salary

£33,158 per annum

Hours

Average 40 hours a week on a five-week rota. Normal working pattern will be working across early and late shifts & working 2 weekends out of 5. Working hours and rotas are subject to change by the organisation as required, based on operational/service need, though we try not to do this frequently. Some flexibility in working hours is expected.

Pension

The employee will be enrolled into a pension scheme providing the post holder meets the criteria for eligibility. Minimum pension contributions will be paid by the employer for you if you are eligible.

Annual Leave

28 days per year, inclusive of bank holidays. Rising by 1 day per year of service to a maximum of 33 days, inclusive of bank holidays. As the Project is 24/7, this role will require some weekend and bank holiday working, as per service need.

Contract

Open-Ended, Full-Time

DBS

An enhanced DBS check required and compliance with Church Army’s safeguarding policies. Safeguarding training will be required.

Occupational Requirement

Due to the responsibilities of the role, there is an occupational requirement under the Equality Act 2010 that the post holder is female.

The Marylebone Project is based over two sites, 100m apart, up to 7 floors, and the job regularly involves walking throughout and between both sites. The postholder must be able to access all areas of the Project, and may be required to do so quickly in the event of an emergency. There is also a requirement to travel across London for work related purposes. The ability to undertake these physical aspects of the role and to carry smaller items are required as essential.

How to apply

To apply, please download a Marylebone Project Application Form and complete the form for this post. When you are ready to submit your application, please upload your completed application form and submit your application. Please note that CVs will not be accepted.

Closing Date

June 2nd 2024

Interviews

We will be actively interviewing for this post; this means that this job may be withdrawn before the advertised closing date. Interviews will be held at the Marylebone Project, London.

Salary: £24,102 per annum plus £1,500 budget for personal and professional development

Contract: Fixed term for 15 months

Location: Homeworking (within UK), with the option to work from any of our Shelter Hubs across the UK

Hours:      37.5 per week (pro-rata if part time is preferred)

Closing date: 16th June 11.30pm

We’re looking for passionate individuals with personal experience of homelessness, bad housing, which may include other related disadvantages such as substance misuse and mental ill-health; to come and join us and make a difference to the way we do things. If you believe that people should have a say in their own support and that they should be at the front of making meaningful change then this could be the traineeship for you.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the role

This is a great opportunity to work within the Stories team at Shelter, recruiting people from within relevant services and outside the organisation to share their experiences to support Shelter’s fundraising, media, services, campaigning, research and brand work. As well as making contact with people willing to share their stories, you’ll be able to listen to someone’s experience and write a summary of their story. The traineeship lasts 15 months and you will receive personalised training and support to help remove some of the barriers that may have prevented you from getting meaningful employment. Once your traineeship is complete, we will support you in securing further employment in the future.

About you

We are looking for people who have lived experience of homelessness/bad housing and overcoming personal challenges and who are passionate about using their own life experiences to help make positive change for others. Good communication skills and the ability to make people feel heard will also be essential. Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided. Above all, we need people with a real desire to develop personally and learn new skills.

How to apply

To apply you need to submit a copy of your CV and a completed copy of the application form. This can be submitted by email.

If you need support to create a CV please contact Sally Duckworth (GROW Officer) either via email.

We will be holding support sessions on Zoom to give people practical support and advice on how to complete an application. These sessions will also give you the chance to find out more about the role as well as other opportunities at Shelter. This will take place on:

Monday 10th June 2024, 1-3pm, online: https://shelter-org-uk.zoom.us/j/84646460768?pwd=fLwF87MbVm67wInVZhQx833mXi7oK3.1 Meeting ID: 846 4646 0768  Passcode: 74994782

We encourage all applicants to attend a session before submitting an application, if you are interested in coming along then please let Sally know beforehand.

When applying, we appreciate it may feel unusual to be talking about your lived experience to a prospective employer. Please be assured that we ask for this only to assess your suitability for a role that’s designed to help people to use their experiences to develop a career.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

When applying, we appreciate it may feel unusual to be talking about your lived experience to a prospective employer. Please be assured that we ask for this only to assess your suitability for a role that’s designed to help people to use their experiences to develop a career. If you feel you have the necessary lived experience, please apply and draw this out as much as you can in the application to increase your chances of being invited to interview.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Salary: £24,102.00 per annum + £1,500 budget for personal and professional development

Contract 15-month fixed term

Hours: 37.5 per week (part-time considered, 3 days per week minimum)

Location: Plymouth

Closing date: 16th June 11.30pm  

Please note all applications will be considered once the vacancy closes, and Interviews will take place at the beginning of July.

Come and join us

We’re looking for passionate individuals with personal experience of homelessness, bad housing, which may include other related disadvantages such as substance misuse and mental ill-health; to come and join us and make a difference to the way we do things. If you believe that people should have a say in their own support and that they should be at the front of making meaningful change then this could be the traineeship for you.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle daily with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction.  This is your chance to play a part.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the role

This is a great opportunity to work with a lead provider of homelessness and housing advice and support and gain invaluable experience while being part of an exciting employability programme centred on lived experience. The traineeship lasts up to 15 months, and you will receive personalised training and support to help remove some of the barriers that may have prevented you from getting meaningful employment.

You'll be based in our Devon Hub, and you'll be a key member of the local team helping to support or organise various activities within communities, and help map housing advice and services in Plymouth, especially for temporary accommodation and homelessness.

You'll support local campaigns and strengthen connections between the lived experience involvement group and the Hub, making sure lived experiences are valued and included.

About you

We are looking for people who are passionate about the opportunity to use their own life experiences to help make positive change for others.

You’ll also need a commitment to equality and a zero-tolerance approach to discrimination and exclusion.

Good communication skills and the ability to make people feel heard will also be essential.

Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided.

Above all, we need people with a real desire to develop personally and learn new skills.

How to apply

To apply you need to submit a copy of your CV and a completed application form, this can be submitted either online, by email or you can submit a paper copy to the Shelter Plymouth, Ernest English House, Plymouth, PL1 2DA

Please don’t worry if your CV has gaps or limited work experience, this is not a problem.

If you need support to create a CV, please see the jobpage on our website for details.

To get a copy of the application form please visit Work for Shelter - Shelter England, and search for GROW Trainee or contact Katie at the above email address.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

When applying, we appreciate it may feel unusual to be talking about your lived experience to a prospective employer. Please be assured that we ask for this only to assess your suitability for a role that’s designed to help people to use their experiences to develop a career. If you feel you have the necessary lived experience, please apply and share as much as you feel comfortable with in the application to increase your chances of being invited to interview.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We're looking for a kind, compassionate and resilient Enhanced Support Worker to join our Mental Health service in Westminster.

£28,068.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community, by providing flexible and individually tailored support.

The early shifts for this role are 8am-4pm, the late shifts are 2:30pm-10:30pm. The working pattern for this role is as follows:
Week 1: 5 days
Week 2: 4 days
Week 3: 6 days

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

* Undertake initial and continuous assessment of needs and potential risks and agree levels of support actions and capture outcomes in Support and Risk Management files.
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Develop and maintain links with all key agencies and service providers in the local community especially the local mental health system to ensure that customers receive the best treatment available
* Lead on an area of specialism (e.g. , health and wellbeing) , build partnerships and develop internal and external opportunities for service-users in this area
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
* Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
* Adhere to Look Ahead's Policies and Procedures
* Engage in learning and development activity to increase knowledge and skills
* Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
* Work patterns are over a 7 day shift rota (shift pattern is a mix of early shifts (8am-4pm) and late shifts (2:30pm-10:30pm) . The service operates 24 hours 7 days a week.
* All staff members must be confident using IT.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible
* Open to feedback and self-development as well as thrives on change and enjoys dynamic diverse environments.
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

* Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

* Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.