Communications manager jobs

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Full time 35hours, Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT, with outreach across Brent and surrounding boroughs

Contract: Permanent

About the role

As a Housing First Coach you will deliver high quality person-centred support, using psychologically and trauma informed approaches, in line with Housing First principles. You will take a bold approach to establishing open and trusting relationships with people who have had long histories of homelessness or in temporary/insecure accommodation, enabling them to access and sustain accommodation and empower them to exercise choice and control over their lives. The team is multi-disciplinary – Coaches, Peer Support Worker, Clinical Psychologist – which allows us to collaboratively formulate innovative approaches to support. The team operates across London, providing numerous opportunities to build impactful partnerships and contribute towards systems change. 

About you

· To be successful in this role you will be a self-starter, flexible and have experience of working collaboratively as part of a team and with internal and external partners. 

· You may have a background in housing/homelessness support, adult safeguarding, drug or alcohol recovery services or mental health and have significant experience of working within a multidisciplinary setting with the ability to create strong professional relationships and creative solutions. 

· You will have experience of working with people who have faced severe and multiple exclusion and who may be considered to have ‘complex needs’, with an understanding of the needs of people who have been homeless for long periods of time.

· You will be willing and able to provide practical assistance with moving into and maintaining a home – including direct help where necessary with tasks such as shopping, budgeting, cooking, and cleaning. 

· You will also have a knowledge of Housing First and housing led approaches and the ability to work within a psychologically informed approach.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. 

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%  
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm  
• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 16 November 2025, 23:59

Interview process: Competency-based interview and interview task

Interview date and location: Wednesday 3 December 2025 (in person) at Crisis Skylight Brent, 1-2 Bank Buildings, High Street, NW10 4LT

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Location: Waltham Forest

Salary: Unqualified Applicants £28,255 - £29,913 per annum

Qualified Applicants £29,923 - £32,623 per annum

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week

Contract: Fixed Term Contract (Until 15th January 2027)

Closing Date: Monday 10th November 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Duty Worker at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Waltham Forest Advocacy & Support Services provide free and confidential support to survivors of abuse within the community. The teams are made up of professional staff offering short to medium term support to women and men affected by domestic and sexual violence in the community. Our team offer information, advocacy and specialist services to increase safety and meet a range of needs – these can include ongoing safety concerns, emotional or housing support, legal options, reporting to the police, help around child contact, benefits and financial advice. As part of the support, we also ensure survivors can access therapeutic support via the Waltham Forest Therapeutic Marketplace. 

About the Role

An exciting opportunity has arisen in this busy team for a Duty Worker.  The successful candidate will be responsible in dealing with all incoming referrals and queries to the Advocacy Service. The role will involve processing all referrals, liaising with professionals, establishing initial contact as per the service’s contract requirement. The process of initial contact will involve completing a Safe Lives risk assessment, assessing the service user’s practical and therapeutic needs and supporting with any urgent needs that arise during this contact. Additionally, the duty worker will make appropriate referral out, this includes MARAC and complete adult and child safeguarding referrals where required in line with Solace’s policies and procedures. The Duty Worker will maintain and manage any waiting list and will work closely with all members of the team in relation to the allocation of cases and case updates.

About You

Successful applicants will have in-depth knowledge of domestic abuse and its impact on service users and their children, and experience of working with women who have experienced domestic and/or sexual abuse. It is essential that you have experience of using Office Excel and case management system. You will also have excellent verbal and written communication skills.
 

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Location: Hybrid (must attend occasional meetings at our Cheadle Head Office)
Contract: Permanent, Full-time (37.5 hours per week)
Salary: Starting from £34,653 (with biennial increments)
Reports to: Senior Business Analyst 

Bring Data to Life. Drive Insight. Create Impact. 

Are you passionate about transforming data into powerful insights that drive real change?

At Together Trust, we’re looking for a talented Data Visualisation Developer to help us turn complex information into clear, compelling stories that shape decisions across the organisation. 

As part of our mission-driven team, you’ll play a key role in enabling evidence-based decision-making — empowering leaders to understand, measure, and enhance our impact on the lives of the people and communities we serve. 

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.

What You’ll Do 

• Design and build interactive Power BI dashboards and KPI reports that inform strategy and improve performance.
• Collaborate with teams across the organisation to understand their data needs and translate them into impactful visual insights.
• Manage and integrate data from multiple sources, ensuring accuracy, consistency, and reliability.
• Present visual data to stakeholders and leadership teams. 
• Promote data literacy by training colleagues and supporting them in using Power BI tools confidently.
• Contribute to continuous improvement, exploring innovative ways to visualise and communicate information.

What You’ll Bring 

• Degree-level qualification in a related field e.g. business administration, mathematical statistics, computer science. 
• 1–3 years’ experience in data analysis, reporting, or BI development.
• Strong proficiency in Power BI, including DAX, Power Query, and data modelling.
• Working knowledge of SQL or other data query tools.
• A passion for making data meaningful — with a creative eye for storytelling through visuals.
• Excellent communication and collaboration skills, with a proactive and flexible approach.

(Experience with Microsoft Fabric and data warehousing techniques is a bonus!) 

What we Offer

• A supportive, values-driven environment where your expertise will make a tangible difference.
• Opportunities for professional development and career growth, including apprenticeship qualifications.
• Hybrid working arrangements to support work-life balance.
• A commitment to diversity and inclusion, with applications encouraged from individuals with lived experience.
• Annual Leave 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit, up to 7% company pension contributions and up to 6 x basis salary death in service 
• Occupational sick pay and family friendly policies including enhanced maternity, paternity, and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Cycle to work scheme
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us.
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance Programme for you and adults at your home

At Together Trust, your work has purpose. You’ll join a supportive hybrid team that values collaboration, continuous learning, and innovation.

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.

Curious about us? Watch our short video to see what it’s like to work with us:

https://youtu.be/SEnw2o00T6E

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you.

The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment. 

Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy.

The Talent Set are delighted to be recruiting a very unique part time role for an international development charity. 

• Role Title: Digital Data Analytics Specialist
• Salary: £48,166-£49,446 Pro-rata
• Location: London-Hybrid
• Tenure: 28 hours Part-Time (2-4 days per week), Permanent

Digital Analytics & Optimisation Specialist

Purpose of Role:
Work collaboratively with digital colleagues to drive reach, engagement, and conversion across all digital channels. You’ll use data insights to optimise performance, manage technical tracking and tagging, and ensure compliance with privacy and consent standards. Through expert analysis and reporting, you’ll help shape evidence-based digital strategies that grow our audience and strengthen our impact.

Key Responsibilities

Tracking, Data Analysis & Insights

• Monitor and analyse website and digital campaign performance using tools such as GA4, Google Tag Manager, Google Ads, Sprout Social, and Search Console.

• Deliver clear, actionable insights and recommendations to improve site performance, user journeys, engagement, and conversion.

• Manage end-to-end tracking implementation across websites, maintaining documentation and data accuracy.

• Define and track relevant KPIs for engagement, reach, and conversion across all channels.

• Lead on cookie implementation, consent management, and compliance with online privacy standards.

• Present findings in a structured, transparent way to build organisational learning and drive continuous improvement.

Testing & Optimisation

• Support ongoing SEO and site optimisation in collaboration with developers and content teams.

• Contribute to conversion rate optimisation (CRO) initiatives to enhance campaign and site performance.

• Apply data-driven experimentation, including A/B and multivariate testing, to refine user experience and increase conversion.

Digital Marketing & Reporting

• Create and maintain dashboards and performance reports (using Power BI, Google Looker Studio, or similar tools) to make data insights accessible across teams.

• Evaluate paid and organic campaigns, providing evidence-based recommendations for improved ROI and engagement.

Collaboration & Knowledge Sharing

• Deliver training sessions for colleagues on digital metrics and analytics tools.

• Stay current with digital trends, technologies, and best practices, and share insights across teams.

• Participate actively in cross-team digital groups, contributing to a culture of shared learning and innovation.

Experience, Knowledge & Skills

Essential

• Strong commitment to the charity mission, feminist principles, and values of equality, diversity, inclusion, and anti-racism.

• Minimum 1 year of experience in a digital analytics or marketing analytics role.

• Advanced experience with Google Analytics 4 (GA4) and Google Tag Manager.

• Working knowledge of JavaScript, HTML, and CSS for implementing custom tags and managing data layers.

• Proficiency in tracking and tagging methods (events, pixels, UTM parameters).

• Experience with data visualisation tools (e.g., Power BI, Google Looker Studio).

• Strong knowledge of SEO techniques, conversion rate optimisation, and digital marketing (including PPC and Google Ads).

• Advanced Excel and statistical analysis skills.

• Understanding of cookies, consent management, and online data privacy.

• Excellent communication skills—able to translate complex data into clear, actionable insights.

• Enthusiasm, curiosity, and a proactive, can-do attitude.

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Job Purpose 

To support the manager and deliver on the home and settle services across two hospitals, supporting the wider team, and provide leadership when necessary. You will work in collaboration with AUKEL, the hospitals, and other community health and social care colleagues.

The service supports people returning home after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning.  You will manage referrals, carry out assessments, and with the Manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home, as necessary. You will work collaboratively to lead and manage your team to support the smooth transition from hospital to home for service users.  The service is time limited, usually up to 6 weeks, to adjust and settle back in their homes.

Key Tasks 

• Act as the first point of contact for all referrals across the hospital they are attached to. 

• Meet with patients in the community and/or hospital and carrying out assessments and risk assessments

• Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines. 

• Allocate referrals to Discharge and Settle workers using tech available (currently the Call Round App), training will be available. 

• Collecting feedback from service users and uploading to case management system. 

• Prepare and keep stock of AUKEL Welcome Packs and service leaflets. 

• Deputise for the Manger at discharge planning and other meetings as directed. 

• Support the hospital to improve the patient’s experience of the discharge process 

• Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced. 

• Work collaboratively with other agencies providing support services. 

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital. 

• Plan and develop person centred interventions to provide short term support for people after hospital discharge. 

• Deliver the front-line services as required e.g. when there is high demand, sickness or staff shortages. 

• Provide occasional weekend cover for the A/L of other Project Officers

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital. 

• Supervise, support and develop DSWs and volunteers in your service. 

• Liaise with the handyperson service about referrals and jobs for service users. 

• Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends. 

Administration 

• Keep AUKEL case management system up-to-date, input all data, and ensure all referrals, interventions, time spent with service users are recorded. 

• Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App). 

• Ensure wards have good supply of service leaflets and referral forms. 

• Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators. 

• Ensure customer feedback questionnaires are sent at the end of each intervention and record returns. 

• Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.

• Provide weekend cover as needed, i.e. annual leave and sickness, for the services you manage and other hospital settle services provided by AUKEL 

• Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners. 

Quality  

• Be familiar with and to implement AUKEL policies and procedures. 

• Ensure the service is delivered in accordance with Care Quality Commission fundamental standards. 

• Ensure integration with other AUKEL projects, and service users are referred/sign-posted to appropriate support services available to them. 

• Respond to safeguarding or other concerns and make appropriate reports and management action 

Liaison 

• Represent Age UK East London and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services. 

• Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission. 

• Liaise with other AUKEL home and settle services and work collaboratively to maintain effective services, including sharing staff where appropriate. 

• Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service. 

• Liaise with contractors to arrange deliveries and works to service user’s homes. 

 General 

• Meet regularly with your line manager for support, supervision and appraisal. 

• Attend team and staff meetings, (and other meetings) as required. 

• Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL. 

• Undertake any training required to fulfil the post. 

• Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults. 

• Arranging access visits to service user’s homes 

• Work within AUKEL’s expectations of professional boundaries and confidentiality. 

 Functional Links  

• The Home and Settle Project Officer is supervised directly by the Home and Settle Manager. 

• Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across east London.

Person Specification 

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply! 

Experience 
Essential 

• Minimum of 2 years’ experience of working within a health or care setting.

• Experience of using IT systems to record work done.

• Experience of supporting colleagues (this could be in a non- managerial position) 

Desirable  

• Experience of working within a hospital setting 

• Experience of managing and developing staff. 

• Experience of working with older people 

Knowledge & Understanding 
Essential 

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.  

• Understanding of the needs of patients who may lack family or other support. 

• Understanding of the needs of lone workers whilst working in the community. 

• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.  

• Understand of and commitment to equity, diversity, inclusion and dignity. 

Desirable  

• Knowledge of CQC fundamental standards 

• Understanding of NHS hospital discharge procedures 

• Experience of conducting assessments and risk assessments. 

Skills/Attributes 
Essential 

• Excellent interpersonal skills 

• Excellent verbal and written communication 

• Intermediate IT skills 

• Excellent planning and organisational skills 

• Ability to work calmly under pressure. 

Additional Requirements  

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS) 

• The role is required travel across East London

• Flexibility in working hours to meet organisational needs 

Job Purpose 

The weekend Home & Settle Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend.  

The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning.  You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users.  The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes. 

Key Tasks 

• Act as the first point of contact for all referrals over the weekend across both hospitals. 

• Meet with patients in the community and/or hospital and carrying out assessments and risk assessments.

• Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines. 

• Allocate referrals to Discharge and Settle workers (in the week) using tech available (currently the Call Round App), training will be available. 

• Collect feedback from service users and upload to case management system. 

• Prepare and keep stock of AUKEL Welcome Packs and service leaflets. 

• Deputise for the manger at discharge planning and other meetings as required. 

• Support hospitals to improve the patient’s experience of the discharge process. 

• Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced. 

• Work collaboratively with other agencies providing support services. 

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary readmission to hospital. 

• Plan and develop person centred interventions to provide short term support for people after hospital discharge. 

• Deliver the front-line support services over the weekend

• Provide occasional cover for the A/L of other Project Officers

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital. 

• Supervise, support and develop DSWs and volunteers in your service. 

• Liaise with the handyperson service about referrals and jobs for service users. 

• Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends. 

• Arranging access visits to service user’s homes. 

Administration 

• Keep AUKEL’s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded. 

• Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App). 

• Ensure wards have good supply of service leaflets and referral forms. 

• Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators. 

• Ensure customer feedback questionnaires are sent at the end of each intervention and record returns. 

• Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.

• Provide cover as needed, i.e. annual leave and sickness, for the services you manage, and other hospital settle services provided by AUKEL 

• Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners. 

Quality  

• Be familiar with and to implement AUKEL policies and procedures. 

• Ensure the service is delivered in accordance with Care Quality Commission fundamental standards. 

• Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them. 

• Respond to safeguarding or other concerns and make appropriate reports and management action 

Liaison 

• Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services. 

• Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission. 

• Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate. 

• Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service. 

• Liaise with contractors to arrange deliveries and works to service user’s homes. 

 General 

• Meet regularly with your line manager for support, supervision and appraisal. 

• Attend team and staff meetings, (and other meetings) as required. 

• Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL. 

• Undertake any training required to fulfil the post. 

• Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults. 

• Work within AUKEL’s expectations of professional boundaries and confidentiality. 

 Functional Links  

• The Home and Settle Project Officer is supervised directly by the Home and Settle Manager. 

• Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across East London.

Person Specification 

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply! 

Experience 
Essential 

• Minimum of 2 years’ experience of working within a health or care setting.

• Experience of using IT systems to record work done.

• Experience of supporting colleagues (this could be in a non- managerial position) 

Desirable  

• Experience of working within a hospital setting 

• Experience of managing and developing staff. 

• Experience of working with older people 

• Experience of conducting assessments and risk assessments. 

Knowledge & Understanding 
Essential 

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.  

• Understanding of the needs of patients who may lack family or other support. 

• Understanding of the needs of lone workers whilst working in the community. 

• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.  

• Understand of and commitment to equity, diversity, inclusion and dignity. 

Desirable  

• Knowledge of CQC fundamental standards 

• Understanding of NHS hospital discharge procedures 

Skills/Attributes
Essential

• Excellent interpersonal skills 

• Excellent verbal and written communication 

• Intermediate IT skills 

• Excellent planning and organisational skills 

• Ability to work calmly under pressure. 

Additional Requirements  

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS) 

• The role is required travel across East London

• Flexibility in working hours to meet organisational needs. 

Additional Information 

• This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role. 

• In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management. 

Brighton and Hove Speak Out is an innovative advocacy charity. We support people with learning disabilities to have a voice and choice and control over their lives by providing a range of advocacy services and community projects.

About the role

We are seeking to recruit an advocate for adults and young people (17+) with learning disabilities, who will:

• Deliver 1-1 advocacy casework on a broad range of issues that enables people with learning disabilities to express their views and wishes, understand their rights and options, communicate with professionals and address issues they face.
• Coordinate Speak Out’s Drop-in advocacy service, providing time limited 1-1 advocacy within drop-in sessions.
• Develop peer advocacy at drop-in sessions.

About you

The successful candidate will need excellent communication and organisational skills. They will be able to manage a complex workload and work independently within a framework of supervision. Experience of advocacy or work with vulnerable clients is essential. Experience of working with people with learning disabilities and knowledge of learning disability services is an advantage. A full induction and training will be provided as well as ongoing peer mentoring and support. It would be desirable for the successful candidate to hold the national qualification in independent advocacy, however this can be undertaken once in post.

If you are eager to make a positive difference in your next role this is a superb opportunity to join a charity making a real difference to the lives of people with learning disabilities. 

 For more information about Speak Out and the services we offer please visit our website.

 Professional Development

You will have plenty of opportunities to develop in your role, through ongoing training, support and supervision.

Benefits:

· Supportive working environment fostering a good work/life balance.

· Holiday entitlement of 30 days, plus bank holidays 

· Flexible hybrid working 

· 3% employer pension contribution 

· Employee Assistance Programme (wellbeing support package) 

· Committed to training and learning opportunities for continuous development 

· A strong sense of purpose knowing your work makes a real impact 

Equality and Diversity

Speak Out is committed to equal opportunities and welcomes, values and celebrates diversity. We encourage applications from all parts of the community and treat all on a basis of equality. We support all staff to meet their potential in their role. 

How to Apply

An application pack and more information about Speak Out can be found on our website:

All successful applicants are subject to an enhanced DBS.

Important Dates:

Closing date for applications:  Monday 10th November, 12.00 noon

Interview date:  Wednesday 19th November 

We look forward to hearing from you.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Independent Domestic Abuse and Sexual Violence Advocate to play a pivotal role in our Domestic Abuse Everyone's Business Service.

The Domestic Abuse and Sexual Violence Prevention Team, sits within the wider Fundraising and Communications directorate and delivers the UK SAYS NO MORE campaign and Everyone's Business. 

Everyone's Business works with employers to deliver a domestic abuse and sexual violence response to their employees along with offering a range of tools and resources such as the Everyones Business Respond to Abuse Advice Line, a training package and an employee IDVA and ISVA service. The team have worked with approximately 250 employers ranging from large multi-national companies to statutory organisations and local authorities. 

Please note this is a hybrid role that can be based anywhere in the UK with the requirement to be at our Head Office in London 1 day a week (Thursday).

Sounds great, what will I be doing?

The role involves providing both emotional and practical support to survivors of domestic abuse, sexual violence, and other forms of gender-based violence, including those at high risk. This includes completing DASH risk assessments and tailoring support to each survivor's individual needs. The postholder responds to referrals from employees with lived experience of abuse through the Everyone's Business IDSVA service and acts as the lead IDVA/ISVA for some contracted business partnerships. They work closely with businesses adopting IDVA/ISVA services and are responsible for maintaining and updating business development plans as required.

A key part of the role includes building relationships and raising awareness with partner organisations through meetings and training, and working collaboratively with criminal and civil justice agencies, health services, SARCs, police, courts, social care, and other voluntary sector organisations. The role includes conducting needs and risk assessments, developing individual safety and support plans, and acting as a single point of contact for survivors throughout their journey, whether or not they choose to report to police. It also includes multi-agency advocacy and attendance at MARACs, always maintaining a trauma-informed and survivor-focused approach.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The role requires an ISVA or IDVA qualification or equivalent relevant experience supporting individuals affected by domestic abuse or sexual violence, along with a willingness to undertake further training. A strong understanding of the impact of domestic and gender-based violence on survivors and their children is essential, as is experience in risk assessment, safety and support planning, and providing both emotional and practical support, including guidance on legal remedies.

The ideal candidate will have experience working with employers to respond to domestic and sexual violence, as well as a good understanding of safeguarding responsibilities and trauma-informed practice. Knowledge of intersectionality, diversity, and equality is important, along with experience participating in the MARAC process and working within a multi-agency framework.

The role also demands excellent administrative and time management skills, confidence working independently, and the ability to remain calm and resilient under pressure. Proficiency in using digital systems to accurately record casework and prior experience in delivering presentations or training sessions are also required.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Ovacome Support Services Officer, reporting to the Programmes Manager.

We’re looking for someone who is passionate about supporting those affected by ovarian cancer through a people-centred approach. You must be experienced in providing support services, well-organised and approachable. You will be an important member of our staff team.

Pay scale: £28,500 – £33,000 per year (full time), pro-rata if part time. All our salaries our benchmarked based on the requirements of the Role Description and comparable roles in the charity sector. Salaries are subject to an annual review; we also award an annual cost of living increase.

Hours: 21 hours (part time) to 35 hours (full time) per week, with flexibility around core operational hours. We offer flexible hours to accommodate caring responsibilities. Core hours of work are between 8.30am to 5.30pm. Wednesday is a core working day.

Location is either:

· Home-based with an appropriate working space where confidentiality can be assured. Able to attend monthly meetings in London and travel for work. Lives within the UK.

Or:

· In our London office, this option attracts an additional payment.

Contract type: Permanent, with 6 month probationary period.

We would be happy to consider applications from those with a caring or parenting role and to consider flexible or part-time working to accommodate the right candidate.

Both external and internal supervision will be given to the successful candidate.  You will be given both internal and external training as well as internal supervision and external clinical supervision to support you professionally and to maintain a healthy work/life balance.

You will work within the support team in providing the first point of contact for all support enquiries to Ovacome, via telephone, email, text, instant chat, Skype and social media channels.

You will provide information and support on a wide range of ovarian cancer issues, including broader issues around living with cancer, ensuring that all information is evidence based and up-to-date.

You will assist in the moderation of the My Ovacome support forum and provide information where required to members.

You will assist in keeping the Support Services information on the Ovacome website up-to-date.

You will keep full, accurate, contemporaneous records of all enquiries following Ovacome policies and procedures, including confidentiality and data protection. You will maintain and update records on the Ovacome database.

You will assist in the organisation and facilitation of Ovacome groups as required.

You will maintain knowledge of clinical and research developments in ovarian cancer through relevant journals, attending conferences and liaison with healthcare professionals.

You will assist with the production of reports as required.

You will participate in regional support events as required, liaising with local services prior to the event. 

You will contribute to the Ovacome information resources and work with other members of the Ovacome to produce content that is of interest to our community.

You will work with the support team to identify common questions and themes from our service users so that we can proactively meet the needs of the wider community.

Job title: Head of Development, Faculty of Medicine 
Salary: £69,365 to £79,257
Location: White City (Hybrid)

Are you passionate about advancing world-changing medical research? Do you thrive on building relationships that inspire transformational philanthropy?

Here at Imperial, we are looking for our new Head of Development for the Faculty of Medicine. This is a rare opportunity to connect visionary donors, grateful patients, and world-leading academics to make a tangible difference in healthcare and patient outcomes.

At Imperial, innovation is part of who we are. Our scientists and clinicians are turning breakthroughs into real-world impact — improving lives across the globe. As we prepare to launch the university’s most ambitious fundraising and alumni engagement campaign, you will play a central role in shaping and driving its success.

As Head of Development, Faculty of Medicine, you will have the opportunity to work at the most senior levels, securing gifts at the high six-figure level and above for multi-disciplinary research such as public health, cancer and surgery, neurology, paediatrics, immunology, and infectious disease.

You might have worked with senior volunteers before, opening their networks to guide successful relationship building, or have a track record of successful medical fundraising and/or work with grateful patients.

If you’re ready to play a defining role in medical advancement at one of the world’s most influential universities, we’d love to hear from you.

About Imperial
Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact. 

Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact. 

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network. 

This is your chance to help shape the future. We hope you’ll join us at Imperial.

Our culture
We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities

Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.

Further Information

This is one of three exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following roles:

• Head of Global Development, North America
• Head of Principal Gifts

Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.

Closing date: Midnight on Wednesday 12 November 2025.

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

Imperial is partnering with Constellate Global Talent on this search. No agencies please.

Do you have experience in an administrative role and a passion for helping others?

Join us at Field Studies Council Castle Head and play a vital part in helping people connect with nature and learn about the environment.

• Permanent part time contract – average 20 hours per week, ideally worked on Wednesday, Thursday, and Friday. Flexibility will be required to meet the needs of the centre.
• Starting salary is £25,267 per annum FTE (actual salary is £13,475 per annum)
• Excellent benefits – including life assurance and a health cash plan (see full list below)
• Your new place of work is in a beautiful location, be surrounded by nature on your breaks
• The exact work pattern can be discussed further if you are successful in being invited to interview.

Love where you work!

Established in 1943, our network of Learning Locations provides day and residential outdoor education courses for all ages. We aim to create outstanding opportunities for everyone to learn about nature.

We value each of our team members and understand that every role is vital to deliver our mission, so, we provide great benefits* to reward and support you while you work with us.

What you’ll be doing

As our Administrator, you’ll be the friendly first point of contact for our visitors. Whether it’s answering calls, replying to emails, or welcoming guests with a smile. 

You’ll keep things running smoothly behind the scenes too, helping with bookings, organising paperwork, and making sure the right information gets to the right people.

No two days are the same – one moment you might be updating records, the next you could be assisting with promoting the work of the learning location and its programmes to potential customers.

If you’re organised, people-focused, and enjoy variety, this could be the perfect role for you.

Please refer to the vacancy pack for further details on the full responsibilities of the role. 

Where you’ll be based

Field Studies Council Castle Head is our dedicated outdoor activity and learning hub at the southern gateway to the Lake District National Park. Nestled within 20 hectares of private woodland and gardens, this historic Georgian house offers a truly unique place to work – surrounded by nature and inspiring landscapes that make every day feel different.

Situated between the scenic coast of Morecambe Bay and the peaks of the southern Lake District, Castle Head provides the perfect setting for outdoor learning and adventure. It’s easy to reach by road and rail, yet once you arrive, it feels like a real escape – a place where you can be part of something meaningful, helping others connect with the natural world.

This is a great opportunity to join a supportive team who care about what they do and where they work.

We’d love to hear from you if you have:

• Great attention to detail and strong organisational skills
• Confidence using standard office software and databases
• A friendly and professional approach to communicating by phone, email, and in person
• A positive, flexible attitude and a willingness to learn new systems

It would also be an advantage if you’ve used cloud-based systems, CRM databases, or hold an administrative qualification — but full training will be provided.

Does this sound like the role for you? Come and be part of the team! We look forward to your application.

* Your benefits whilst working with us will include:

• Financial - We offer competitive salaries, sick pay, pension schemes, life assurance 5 x your annual basic salary, pro rata of 28 days annual holiday entitlement plus bank holidays and a further 2 extra loyalty days dependent on length of service.
• Health and Wellbeing - Eligible employees are automatically provided with a Health Cash Plan which you can use to help pay for routine health appointments as well as give you the ability to seek second opinions from top doctors! We also provide our team members with access to a 24hr Counselling Helpline Service.
• Discounts – When you join the team you are also enrolled into our reward programme which gives you discounts on your favourite brands and opportunities to earn cash back on everyday purchases!
• Additional benefits - We endeavour to offer flexible working options where roles permit and are committed to providing our employees with appropriate quality learning and development opportunities.

The closing date for receipt of your completed application is 7th November 2025.

We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.

Interviews are scheduled to take place at Field Studies Council Castle Head.

Shortlisted applicants will be contacted by email.

We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and we expect all team members to share this commitment. Any offer of employment will only be confirmed following the successful completion of rigorous pre-employment checks, including appropriate Disclosure and Barring Service (DBS) checks

The Events team sit within the wider Insight & Strategic Development team at Alzheimer’s Research UK (ARUK).  The purpose of the Insight and Strategic Development team is to deliver both long term and tactical insight that is grounded in a deep understanding of our audiences. We objectively influence evidence-based decision making, to drive forward organisational priorities for a cure. We do this by inspiring and challenging through our own expertise, working collaboratively to shape actionable insights and champion an insight focused mindset.

The Events team lead on the development and delivery of a wide range of events that stretch across the whole organisation. The key aims of the team are to ensure a consistent, professional, and highly engaging supporter experience whether through direct delivery or through consultation with teams looking to deliver events on their own.

The Events Officer will work closely with the Events Manager in the development and delivery of a first-class events programme for Alzheimer’s Research UK, ensuring a consistent, professional, and highly engaging supporter experience. This role involves management of events, as well as supporting other teams across the organisation on their events scoping, planning and delivery.

Key Responsibilities:

· Responsible for the development, management, delivery and evaluation of events within the Events Calendar, including meetings, dinners, receptions, webinars and other events as required.

· Support in management and delivery of events managed by other members of Events team as required.

· Work alongside the Events Manager and the conference working group on developing, management and delivering of the Research Conference.

· Work alongside the Events Executive to ensure the Events inbox is utilised and RSVPs are responded to in a timely manner

· Responsible for team use of the databases including Salesforce and EventsAir, by monitoring and reporting on events activity

· Undertake any other relevant duties and projects delegated by the Events Manager and Senior Events Officer in line with the responsibilities of the post

· To brief the senior leadership team, scientists, clinicians, speakers, staff and volunteers ahead of each event

· Regular attendance at events; this will include some travel and work outside of ordinary working hours

What we are looking for:

· Experience in the events industry, both online and in-person

· Planning and delivery of online events via Zoom, Teams or similar.

· Confident working with computers, extensive knowledge of Word, Excel and Outlook

· Co-ordinating projects or events, particularly large-scale events of 200+ attendees.

· Delivering activity against and monitoring a budget.

· Excellent project management skills

· Ability to prioritise and effectively manage multiple tasks.

· Excellent attention to detail.

· Strong communication skills, both written and verbal; with a natural ability to articulate ideas, problems and solutions

· Good interpersonal skills, ability to interact with different stakeholders and significant stakeholder management experience.

· Strong organisational and analytical skills.

· Able to use creativity, innovation and resourcefulness to identify opportunities.

· Collaborative, sharing knowledge and ideas with colleagues.

· A team player, you work well as part of a team but are proactive and can work independently.

· Flexibility and adaptability within the role when required.

· Willingness and ability to work at events, often outside of core working hours.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £28,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 9th November 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

My client is a purpose-led organisation committed to driving financial excellence and operational efficiency following a period of significant growth. They are seeking an experienced Head of FP&A to lead a high-performing finance team and deliver a first-class financial advisory service to the portfolio of budget holders.

As the Head of FP&A, you will be responsible for leading the financial planning and analysis function across the Group. You will provide strategic financial guidance to business units, ensuring accurate and timely budgeting, forecasting, and financial reporting. You will also play a key role in enhancing the financial systems and processes to ensure efficiency and compliance with internal policies and regulations.

Key Responsibilities:

• Work closely with business units to develop the provision of expert financial advice, ensuring optimal financial performance.
• Lead the preparation of monthly management accounts, ensuring accurate ledger postings and financial reporting.
• Oversee the creation of budget packs, and manage the quarterly forecasting and budget review process.
• Drive continuous improvement in financial systems and business processes to enhance reporting accuracy and efficiency.
• Partner with the central finance team to align systems and processes for a seamless and efficient service to internal customers.
• Develop and implement training programs for budget holders on financial systems, policies, and regulations.
• Assist the Group Head of Finance with year-end processes and financial statements preparation.
• Ensure compliance with financial policies, regulations, and safeguarding procedures, protecting staff and learners from preventable harm.
• Line-management of small team, fostering a collaborative team environment.

In order to be successful, we are looking for:

• ACA, CIMA, ACCA qualified accountant with proven experience in managing Business Partners or equivalent finance staff in a medium - large, complex organisation.
• Experience in producing management accounts, budgets, and forecasts, and providing analytical insights
• Ability to identify and implement process improvements to drive efficiency and timeliness in reporting.
• Excellent communication skills with the ability to influence stakeholders at all levels.

This 14-month fixed term post will support with the recruitment, retention and ongoing support of our fantastic volunteers who are critical to the charity's ongoing success. The role is 22.5 hours per week (equivalent to 3 full days but could be flexible e.g. hours worked over 5 days). Please note flexibility in working hours, will be required with some evenings and occasional weekend work needed.

Job Description as follows:

1. Recruitment of Volunteers - Promoting and advertising volunteering opportunities

• Creating ongoing calendar of recruitment events and activities
• Organising & promoting recruitment events & activities
• Developing and running an appropriate interview, assessment and selection processes
• Working with digital marketing officer to develop appropriate recruitment materials.
• Onboard new volunteers following agreed process.

2. Training of Volunteers - Co-ordinating the training for volunteers

• Working to ensure ongoing programme of training and development for new and existing volunteers.
• Working with our training team to identify recurring weaknesses/problems in training programme and support for dog-based volunteers.
• Creating an ongoing calendar of recurring training and mentoring events
• Working with our training team to identify resources/additional material needed to support volunteers

3. Coordination of Volunteers - Organising existing volunteers to meet needs of the charity.

• Ensuring there is appropriate volunteers recruited for dogs and puppies in training.
• Ensuring there is appropriate volunteers to enable the charity to maximise its ability to fundraise and promote its work to organisations and schools across the UK.
• Keeping an up-to-date calendar for all events and coordinate volunteers to meet these needs.
• Identifying and providing effective methods of regular communication and engagement with existing volunteers. Including a monthly e-newsletter and management of volunteer social media groups.

Experience and Qualities required as follows:

Experience

• Presenting or giving training to groups of volunteers
• Recruitment of volunteers
• Managing volunteers and providing support ,training and thanks.
• Organising recruitment events and activities

Qualities

• Excellent interpersonal skills. Able to communicate with a wide range of people both internally and externally in person, by phone and electronically.
• Excellent presentation skills. Able to present information in an engaging way.
• Excellent writing skills
• Excellent IT Skills including experience of maintaining databases and Microsoft packages
• To be confident and comfortable in the presence of dogs
• A high level of initiative
• The ability to work under pressure
• To be able to prioritise work
• Confidentiality
• Sensitivity
• To have an adaptable approach to work.
• Full UK driving licence