Communications Manager Jobs
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.
The role and your key responsibilities
As a Partner Success Lead your role is to provide world class customer service to our partner base of over 2,500 schools and colleges. You will be responsible for onboarding our new schools and supporting our existing schools to make the most of the Unifrog platform. Solutions and customer service focused, you will make sure that all interactions with Unifrog are prompt, positive and successful.
Your key responsibilities will include:
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Partner management
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Being the first point of contact for enquiries from our existing 2,500+ partners.
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Onboarding our new schools by setting them up on our platform and making sure teachers and students are ready to get the most out of Unifrog.
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Continually improving our onboarding materials and processes using feedback from our partners.
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Partner training and support
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Training staff remotely on how to use the platform.
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Troubleshooting issues and providing on-the-spot support via phone, email and video calls.
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Ad hoc tasks
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Leading on and supporting a variety of other projects across other parts of the business during quieter periods.
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Proactively working to foster a sense of community amongst our Unifrog partners and always thinking about how we can promote the sharing and embedding of Unifrog best practice across our partner schools.
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Supporting the team with general admin.
What we’re looking for
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Excellent customer service
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Strong organisational skills
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Ability to work well under pressure
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Confident working independently but happy to ask for support when it’s needed.
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Excellent phone manner
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Keen attention to detail
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Interest or experience in the education sector an advantage
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Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, we’d love to hear from you.
Working together
You’ll work alongside three other Partner Success Leads, our Work Experience Lead, and the Head of UK Partner Success. You’ll also have daily contact with people on our data, marketing, sales, finance, and account management teams.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£29,624 per annum (Grade A) plus a share in a company-wide performance bonus (pro rata).
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Full-time.
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6-month fixed term contract.
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Working hours are 8:30am to 4:30pm or Monday to Thursday, and 8:30am to 4:00pm on Friday.
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28 days paid holiday per year (plus bank holidays) (pro rata).
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Split your time between home and our office in Hoxton, London (a minimum of 2 days per week).
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Start date: no later than w/c 1st July 2024.
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We can only consider candidates who have the right to work in the UK.
Application process
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Deadline: 10:00 AM (BST) on Tuesday 21st May 2024.
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Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process, so please be as specific as possible about your experience.
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i. With reference to the job description and your experience, what makes you an excellent candidate for this role? (250 words)
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ii. Our Partner Success Team can receive hundreds of emails and calls each day. How would you manage your time effectively, while maintaining world-class customer service? (250 words)
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iii. You receive an urgent phone call from a partner school reporting a technical issue that is hindering their use of Unifrog. They are feeling frustrated and are looking for immediate assistance. How would you handle this situation to provide prompt and effective support? (250 words)
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Stage 2: Phone task (15 minutes)
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Stage 3: Video call interview (1 hour)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions)
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Phone interviews will be held throughout the application window. Video call interviews will be held w/c 27th May 2024.
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Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
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Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability.
This is a great role for someone who enjoys variety in their role, enjoys engaging with lots of different stakeholders, and who can think creatively about the relationships we seek to forge. Experience of working in STEM or in similar roles is not vital, but a proactive approach and interest in the work we do is important.
About EngineeringUK
Our purpose is to drive change so more young people choose engineering and technology careers.
Our vision is that the UK has the workforce needed for engineering and technology to thrive, to improve sustainability and to achieve net zero.
Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology.
In the UK, we don’t have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing.
We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability.
We guided by a series of values that we apply to all our activity:
- We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard
- We are collaborative. We listen, share and work in partnership to achieve our vision
- We are curious and keen to learn. We challenge ourselves and others to innovate and experiment
- We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding
- We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals
About the role
The Partnerships Officer role will be part of the Business & Industry team (11 people), who have responsibility for all funding and industry relationships across EngineeringUK. The team works strategically with stakeholders across the engineering, technology and education sectors, to support our mission to increase the number and diversity of young people choosing engineering and technology careers.
As part of the New Partnerships team (3 people), you will be helping to identify and secure new relationships with industry, to support delivery of all four areas of our organisational strategy: research and evidence, collective action, activities for schools, and advocacy.
This will primarily focus on securing support for our work to engage young people through:
- The Big Bang programme which comprises The Big Bang Fair, the UK’s largest STEM Careers Fair; the Big Bang at School, smaller Fairs within schools; and The Big Bang Competition
- Energy Quest and Climate Schools Programme, which are programmes to engage young people within the school environment.
As well as seeking to increase the number of corporate members we have, to support our mission and increase collaboration across industry.
We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 2 days (or 40%) a week in the office and the option for a flexible start and end to the working day in our vibrant central London office overlooking the Thames. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team.
Further details of the role can be found in the job description and person specification.
Person specification
Essential Skills / Competencies
- Experience conducting research independently and being able to synthesise key information.
- Project delivery experience, including carefully following procedures but able to use initiative when needed and consider the impact of their work and decisions.
- Excellent attention to detail and well organised.
- Strong written and verbal communication skills.
- Team player and experience of building and managing relationships with colleagues and/or external partners.
- Good time management, with flexibility to respond positively to changes in work schedule.
- Ability to work independently and prioritise own tasks and time, while also working across multiple projects
- Confidence securing introductions to new people and organisations in-person, virtually, and through written correspondence.
- Strong record keeping, with experience of using a CRM for maintaining records and reporting.
- Commitment to our mission and values, you will be able to engage with our values and work in a way that supports our commitment to equity, diversity and inclusion.
Desirable skills/competencies (non-essential)
- An understanding of education and/or STEM.
- Relationship management and/or new business experience.
- Events management experience.
- Formal education qualifications are not required, but evidence of continuing professional development is very welcome.
EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong. This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment.
We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences. Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics. We are an equal opportunities employer and are open to flexible working, including job share.
Applying for this role
Applications
If you would like to request to submit your application in an alternative format to support accessibility, please let us know.
The deadline for applications is 9am on the 20th May.
Interviews
Applications will be assessed against the requirements for the post as set out in the Role Profile and Person Specification.
We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form.
We aim to notify candidates who have been shortlisted on 21st May. If you have not heard from us after this date, please assume that you have not been successful.
First interviews will be held on the 28th May.
What can we offer you?
- Competitive salary
- 28 days paid annual leave (plus bank holidays), in addition we normally close for the Christmas week
- Competitive pension (10% employer contribution)
- Annual bonus opportunity
- Flexible working
- A vibrant office with terrace overlooking the Thames embankment and Tower Bridge
- Employee Assistance Programme
- Life Insurance (4 x salary)
- Long term illness/incapacity insurance cover (permanent health insurance or PHI)
- Annual private health check for all employees over 40 once they have completed their probationary period and to employees over 35 after 3 years’ service
- Discounted gym membership
- Yearly flu vaccination
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Location: Black Country, Birmingham, or London
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Permanent contract
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Term Time- 35 hours per week over 48 weeks (Sep-July with August as leave)
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£22,916 - £26,583 (+£1,833 London Weighting) paid over 12 months
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Start Date: Monday 2nd September
A fantastic opportunity for individuals with experience in youth facilitation and stakeholder management to join our team as a Programme Coordinator. We have a three-year strategy to increase the number of young people we serve while ensuring we can grow with impact and sustainability. You will join a team that is determined and energetic; reflective and collaborative; and values the experiences and backgrounds of each person we work with.
As a Programme Coordinator (PC) you will be at the frontline of our work, working directly with schools and colleges, young people and local businesses to make an impact! You will be responsible for all aspects of programme management and delivery of the Envision programme in a cluster of schools/colleges in your region.
Key Responsibilities:
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Programme delivery and facilitating work with young people
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Programme management and logistics
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Stakeholder management
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Impact management
Essential Experience, Knowledge and Competencies:
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Experience of facilitating activities with young people – including preparing engaging sessions in advance by utilising resources available to them
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Experience of project management – highly organised, with the ability to manage your own time to meet deadlines
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Experience of working on projects which have multiple stakeholders – communicating effectively through written and verbal communication
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Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture
Desirable Experience, Knowledge and Competencies:
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Experience of data handling – collecting and recording data in a timely manner using an online CRM system
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Understanding of, and/ or lived experience of, the barriers that young people face, that contribute to the education and employment gap
Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.
To apply you must please read the application pack and apply online.
Deadline - Midnight Friday 31st May
Please note:
-Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time.
We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.
- We will be interviewing as we go along, so early applicants are encouraged.
- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.
The client requests no contact from agencies or media sales.
We are looking for an Events Fundraising Officer for an incredible mental health charity to play a pivotal role in the Community and Events Fundraising teams strategic objectives.
This is a hybrid role with 2 days a week in the either the London or Cardiff office. There is a permanant role available and there may be a 12 month contract with the team also.
The Charity
A passionate charity providing advice and support to empower anyone experiencing a mental health struggles, campaigning to improve services, raise awareness and promote understanding.
You will be joining a highly respected organisation known for its supportive and inclusive working culture, offering fantastic benefits such as 25 days annual leave, plus bank holidays and 5 paid wellbeing days a year, a competitive pension scheme and flexible working, including flexitime and compressed hours, as well as much more!
The Role
Project Management: Deliver fundraising activity and supporter journeys from beginning to end, from writing briefs, working with creative agencies/freelancers, to collating results.
Data Analysis: Use data and insight to inform your work, to evaluate your projects and inform future activity, producing high quality analysis reports for activities.
Budget Management: Manage timely payment of invoices, including raising/requesting POs accurately and tracking expenditure to ensure activities are within budget.
Relationship Management: Attend supporter led and third-party events to help enhance supporter experience and deepen relationships.
The Candidate
Volunteer Managment: Experience and a proven track record of managing volunteers to undertake a fundraising activity and exceed their targets.
Data and Insight: Ability to interpret and analyse data and use insight to improve performance and help inform future strategies.
Project Management: Excellent project management skills, including managing multiple projects simultaneously.
Communication skills: An ability to deal with people at all levels and in all walks of life, on the telephone, face-to-face and in written communication.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Are you a ‘creative accountant’? We are looking for a top-notch accountant who enjoys theatre and the wider arts scene. Working in a vibrant creative atmosphere, you will be the person keeping TRP on track financially, and making sure we fulfil the promise of our new business plan.
You will be a qualified accountant with experience of multi-million-pound organisations. As part of our Leadership Team you will be a strategic thinker and leader. You will be an excellent communicator, willing to share knowledge and support colleagues with clarity and honesty. You will have experience of running a finance team and be confident in the IT aspects of finance systems as well as having a more general understanding of IT infrastructures and cybersecurity.
If you share our values and believe that theatre can change lives, then we want to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Who we are:
We all want to know where we’re from, to solve the mysteries of our past, to connect with people whose lives lead to ours, to feel as they felt, and to wonder what we would have done in their place.
The Society of Genealogists is an educational charity founded in 1911, and is the custodian of an extensive and exciting collection of diverse historical and modern physical and digital records. We have a unique purpose: to help people discover their place in history. We preserve the records of everyday lives and make them available to anyone wanting to understand where they’ve come from - grassroots sources,rich data of unlikely origin, exceptional assets that capture the unfolding, unofficial history of us all.
Benefits:
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Opportunity to work with a warm and friendly team of volunteers and staff
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Twenty-five days of annual leave pro rata per annum, as well as Bank Holidays
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Contribution towards eyecare costs
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Access to member benefits of the Society of Genealogists
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Pension scheme
Location: Based at our Research Hub in the heart of London, 40 Wharf Road, N1 7GS The role requires on-site office work, although there is some flexibility for working from home.
Purpose:
You will be an integral part of our team, bringing together our professional staff with our immensely valuable and experienced volunteers. You will engage with our existing volunteer team, recruit new volunteers for various opportunities within the charity, and match people with volunteer activities as they arise, making sure that volunteers have fulfilling and purposeful projects to work on.
Key accountabilities:
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Maintain register of volunteers in Outlook and One Drive in compliance with GDPR
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Ensure that volunteers are engaged in meaningful duties directly related to the objectives of the Society
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Respond to requests from staff for volunteer engagement in particular activities (e.g. poll books indexing, library inventory, magazine content)
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Organise occasional Zoom training sessions for projects and maintain organic resources and procedures
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Liaise with proofreaders in the development and maintenance of indexing guidelines
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Allocate, distribute and collect project work and arrange proofreading
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Maintain volunteer page of our website and volunteer forms
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Supply brief text to magazine and newsletter to encourage volunteering
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Write and publish occasional articles for the website about particular categories of volunteer work
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Monitor and maintain volunteer forum
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Write and distribute volunteer e-newsletter
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Write text for newsletter about volunteer achievements and engagement
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Provide statistics and notes on volunteer achievements in the Dispatch e-newsletter
Background and experience:
Essential
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Excellent communication and interpersonal skills
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Good presentation and training skills
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Good time management and organisational skills
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Good multi-tasking skills with the ability to deal with and prioritise multiple requests.
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Personable, with the ability to form different relationships and demonstrated ability to enthuse others
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Preparedness to be flexible and a commitment to team work
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Knowledge of issues affecting volunteers
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Excellent computer skills; experience using dropbox and OneDrive
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Strength in problem solving and the ability to maximise limited resources
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Ability to resolve problems/issues tactfully and effectively
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Experience of volunteer coordination
Desirable
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Experience writing newsletters and reports.
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Experience working and updating forums
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Experience writing newsletters and reports
Please provide a cover letter outlining why your experience is suited to the role based on our Essential and Desirable experience outlined in the advert. Please give an example of each one where possible.
Tenancy Services Officer / Housing Officer
Ellesmere Port, Blacon and Merseyside
Temporary - 3 months initially
Full time hours
£15.00 - £17.00 per hour
Our client
Morgan Hunt is currently working with a large Housing Association to recruit a Tenancy Services Officer / Housing Officer for a temporary period of approximately 3 months with the potential for extension. The patch will cover approximately 500 properties in the Cheshire West area (Ellesmere Port, Blacon, and Merseyside) with the expectation of being visible across the patch for at least 50% of the working week.
The role
As a Tenancy Services Officer / Housing Officer you will;
- Identify support needs and deliver person-centred actions, either directly or through partner agencies, along with information, advice and guidance.
- Be visible out in the community and be the first point of contact, getting to know our customers and tailoring service to their needs.
- Take ownership for customer queries through to a successful resolution and ensure lessons learnt are built into future service delivery.
- Use the pre-tenancy assessment process to identify and deliver any additional support, ensuring allocations are sustainable.
- Deliver targeted actions and interventions in partnership with external stakeholders to improve the sustainability of communities.
- Ensure empty properties are re-let in the most efficient and effective way by adopting an innovative and dynamic approach to marketing and allocating.
- Be responsive to incidences of Anti-Social Behaviour using a range of tools and techniques to prevent and tackle issues and adopting a multi-agency approach. To include preparing legal cases and taking them to court and providing support and protection for all parties involved.
- Plan and deliver effective resident engagement events and campaigns, taking time to listen and act on feedback.
- Record the outcomes and impact of engagement, promote to residents and use the results to improve satisfaction levels and make meaningful improvements.
- Promote the principles of safeguarding whilst having a comprehensive understanding of child protection and vulnerable adult issues.
- Complete regular inspections and manage all communal areas to ensure that health and safety regulations are complied with, including keeping areas free from hazards, and implementing the recommendations from Fire Risk Assessments.
- Support the delivery of robust income management recovery service, starting with new rent accounts at tenancy sign up.
The candidate
- Experience in a customer facing role, covering all aspects of generic housing management.
- Experience of working with specialist external support groups and agencies.
- Experience of dealing effectively with a diverse range of customers
- Understanding of welfare benefits and financial inclusion
- Understanding of Welfare Reform and options to mitigate risks for residents.
- Solid working knowledge of safeguarding
- Excellent analytical & communication skills, both written and verbal
- Good numeracy skills and the ability to understand and interpret financial information.
- Ability to think creatively when faced with problems and adapt to changing circumstances.
- Display the resilience and emotional intelligence to be able to cope with difficult situations.
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Individual Giving Fundraiser
An exciting opportunity has been created for an enthusiastic and motivated individual to join our Mass Engagement team, focussing on our growing individual giving acquisition programme.
If you have experience of working in a fundraising and/or marketing environment, then apply today!
Position: CE303 Supporter Acquisition Officer
Location: Homebased, U.K. Nationwide, however occasional travel will be required as part of this role (May include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £30,600 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)
Contract: This is a fixed-term contract for 12 months.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 17 May 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 22 May 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Supporter Acquisition and New Product Development Manager, you will play a pivotal role in shaping and driving innovation within our fundraising initiatives. You will be working with wider teams to help identify new products for our portfolio and to ensure that our products and offers are integrated.
As we continue to invest and grow our programme, this is a very exciting time to join our team.
Key responsibilities will include:
· Managing campaigns on brand and within budget
· Managing external agencies to deliver successful campaign KPIs
· Working with the team to identify new products and channels for testing
· Working with teams across the organisation to ensure integration
About You
You will have experience working in a fundraising and/or marketing environment and will have key strengths in:
· Organising and prioritising a busy workload
· Knowledge of fundraising regulations and compliance
· Good experience of Excel and working with numbers and spreadsheets, to deliver on campaign results, budgets, and reporting
· Good grammatical skills and experience of reviewing compelling copy
· Knowledge and interest in the charity fundraising sector
· Experience working on digital campaigns
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
About the Organisation
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
Everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
The charity provides specialist support, funds critical research and campaigns to make sure people affected by stroke get the very best care and support to rebuild their lives.
The organisation is working to improve the diversity of the team. Because individuality leads to a richer experience for its people and better support for those affected by stroke.
People from all backgrounds are strongly encouraged to apply. And particularly applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help rebuild them and join the team.
The charity developed a bold new corporate strategy so that they can rebuild more lives after stroke and make a bigger difference to people’s lives. To help deliver the strategy and make a real difference, we are looking to recruit talented people to a number of new roles.
If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Individual Giving, Fundraising, Individual Fundraising Officer, Fundraising, Fundraiser, Supporter Engagement, Supporter Acquisition, Marketing Officer, Marketing and Communications Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
About CleanupUK
We’re a small charity that brings communities together to create cleaner, connected and safer urban and rural neighbourhoods by tackling the litter problems where they live. Litter-picking brings people closer together, enables neighbours to meet one another other and helps create a greater sense of pride and community in local areas.
Historically, we have delivered litter-picking focussed community engagement projects in London and Birmingham. Our current focus is developing partnerships with community organisations across England to expand our reach and increase impact.
Main duties of the role
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To provide a pro-active, high-quality administration and support service to the Operational Team, Chief Executive and the Corporate Partnerships team.
Operational Team: Deals with logistics, processes and day to day functions of our work on the ground with community partners and volunteers.
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To attend weekly team meetings
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To assist in research into new areas of operation for the charity.
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To oversee orders of equipment and printed resources to our partners with various suppliers around the country.
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To maintain meticulous records regarding our growing national Cleanup Hub network of community partners.
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To collate statistics and create regular reports of programme activity, using our website and new database.
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To provide help and advice to enquiries that come through our information email inbox. This could include; helping people access their profiles on our website or advising them as to how to get involved in community litter picking activity.
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To use Mail Chimp to send mailers to our partners and followers.
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Database Management, to take a pro-active role in our upcoming database development project, considering how best to structure, store and export data. Following the launch of the database lead on database development and maintenance, such as an annual data cleanse.
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To assist with setting up, maintaining and updating database information, Community Cleanup Hub registrations, profiles and filing systems, ensuring that data handling complies with GDPR requirements.
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To assist with staff recruitment and induction processes.
Chief Executive: leads our strategic direction / reports to the Trustees
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To organise board meetings; booking diary dates, venues, catering and taking minutes.
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To attend and take detailed minutes at board meetings and any other meetings required.
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To process invoices, expense claims and credit card statements.
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To assist with staff recruitment and induction processes.
Corporate Partnerships: manages relationships with our corporate partners
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To oversee orders of equipment and printed resources to our corporate partners with various suppliers around the country.
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To assist with staff recruitment and induction processes.
Interviews will take place via Microsoft Teams
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Schoolreaders:
Schoolreaders was launched ten years ago in Bedfordshire with the aim of recruiting volunteers to provide one-to-one reading support for children in primary schools across the country. Over 22,000 children in over 1000 schools are receiving weekly reading sessions from a Schoolreaders volunteer. One in four children are leaving primary school unable to read to the expected Government standard. Our service is needed more than ever before with 1 in 6 primary schools across the country asking Schoolreaders for reading volunteers. Building on past successes, we have ambitious plans to expand our provision, focussing on areas of deprivation in which children need our support the most.
Role Description:
We are looking for a highly motivated, experienced Head of Fundraising to lead our small, dynamic Schoolreaders fundraising team and help grow income in line with the Charity's ambitious and exciting plans. This is the ideal opportunity for someone hoping to achieve great results within a rapidly growing charity which is impacting the lives of thousands of children every week.
What you can expect:
A highly rewarding, senior fundraising role where you can develop your own skills whilst making your mark on a fast growing national children's charity. Schoolreaders is a highly professional charity which values every team member's contribution to our team efforts. We offer a generous holiday allowance, enhanced sick pay, an employee assistance programme, plus training and development opportunities. If you want to lead a great team in a fast moving, welcoming environment whilst making a huge impact on children's literacy across the country, this could be the perfect role for you!
Applications will be reviewed, and interviews offered, on an ongoing basis. We reserve the right to close the role prior to the closing date should a suitable applicant be found, so please submit your application as soon as possible.
Schoolreaders is committed to safeguarding the welfare of children and young people and requires staff to share this commitment. This post is subject to a range of vetting checks including a basic disclosure check of unspent criminal convictions.
Schoolreaders is a Charitable Incorporated Organisation registered in England and Wales (1159157)
The client requests no contact from agencies or media sales.
- Senior Finance Business Partner Opportunity within the Public Sector
- Exciting role which offers further career opportunities within the organisation
About Our Client
The North-West Regional Organised Crime Unit is a collaborative multi agency covert response to tackle serious and organised crime across the North-West Region.
The North West Regional Organised Crime Unit (NWROCU) tackles serious organised crime across the North West region. The NWROCU carries out investigations into serious and organised crime on behalf of police forces in Cheshire, Cumbria, Greater Manchester, Lancashire, Merseyside and North Wales. The lead force for NWROCU is Merseyside Police, with the Assistant Chief Constable of NWROCU reporting into Chief Constable Serena Kennedy.
An exciting opportunity has arisen for a Senior Finance Business Partner as a fully qualified accountant to provide pro-active professionally qualified support and guidance to budget holders for the financial management of the ROCU. This is an amazing opportunity to work for a regional unit, building close relationships across 6 Regional Forces, Home Office and the ROCU Network. As Merseyside Police are the Lead Force for the collaboration; the NWROCU follow lead force Financial Regulations and the successful post holder will build close working relationships with the Merseyside Finance Department.
The post is subject to an initial secondment of two years with extension subject to continued funding and performance. Successful applicants working within North-West Regional Organised Crime Unit will be subject to Management Vetting and enhanced SC Vetting prior to taking up post.
NWROCU is located in the Warrington area, close to good public transport links and the motorway network. NWROCU is committed to ensuring that we have a work force that represents the communities we serve and we are keen to attract applications from under represented group
Merseyside police are the employer for this role and the successful applicant will be seconded to the NWROCU for the role.
Job Description
As a Senior Finance Business Partner you will provide pro-active professionally qualified support and guidance to budget holders for the financial management of the ROCU. Assist the Head of Enabling Services in the provision of a professional financial planning, management and accounting service, maintaining the integrity of NWROCU's financial records, and developing new systems and processes to comply with legislation, with a clear focus on ensuring best use of resources based on sound and demonstrable financial reasoning.
Principal Accountabilities:
- Develop and maintain a professional working relationship with budget holders and senior managers, ensuring that needs of the budget holder are fully satisfied, and SLA's adhered to.
- Responsible for monitoring and reporting upon the financial position of units to relevant stakeholders using appropriate means of communication and methods of financial analysis to ensure an effective and efficient budget management service is provided. This will include attendance at key SLT/Command Team meetings as the finance expert.
- Provision of professional challenge, support and advice to budget holders over a wider range of subjects, with a clear focus on obtaining best value, and best use of resources for the Force. Ensuring compliance with financial regulations
- Review and monitor expenditure on supplies and services; and produce recommendations for improved efficiencies where appropriate for effective financial management of the NWROCU budget.
- Provide assistance with the preparation of the capital programme in order to determine the capital financing requirement of the NWROCU.
- Maintain the asset register and capital accounting records ensuring compliance with relevant legislation.
- Provide technical input in the development of budget monitoring to ensure compliance with relevant legislation and to meet specific requirements of the NWROCU.
- Complete statutory returns and grant claims; prepare appropriate working papers to ensure the maintenance of financial accounts.
The Successful Applicant
The successful candidate will:
- Be a Fully qualified CCAB Accountant.
- Have experience of working within a large and complex financial environment; with specific knowledge and experience of fulfilling a budget management role.
- Have advanced communication skills to deal effectively with a variety of potential stakeholders. This includes the ability to challenge devolved budget managers, and budget holders, present and disseminate financial information effectively to nonfinancial officers, and to present both verbal and written reports to Chief Officers and other stakeholders.
- Well-developed analytical skills, and the ability to pro-actively respond to financial issues as they arise.
What's on Offer
- Salary in the range of £50,109- £55,803 depending on experience- pay award pending come September
- Local Government Pension Scheme
- Flexi time- can take up 2 days flexi time a month
- 25 days holiday +8 bank holidays increasing to 30 days after 5 years continuous service
- On site full time for first 6 months, then hybrid working following successful completion of probation
- Warrington and Merseyside based
- 36.5 hours working week
Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.
The Corporate Team at ARUK has just enjoyed a record-breaking year of fundraising by our corporate partners. We require a proactive and organised colleague to provide the team with vital administrative support.
The successful candidate will support our partnerships with companies such as Dyson, The Perfume Shop, Cadbury, and Slimming World while building excellent relationships with supporters from within those organisations. This role will also support our new business team with their approaches to prospective companies.
This is a 12-month fixed term contract, or on return of the substantive post holder, to cover a secondment period.
Main duties and responsibilities of the role:
Team administrative support
· Provide general administrative support for all members of the team.
· Manage invites and room bookings for Corporate Team meetings.
· Ensure accurate recording keeping through the use of our CRM system.
· Be the main internal point of contact for the Corporate Team.
· Respond to incoming team enquires promptly and professionally.
· Ensure accurate financial records are kept, by reconciling gifts across multiple donation platforms.
· Fundraising stock management and distribution.
· Assisting the team with event planning, including sourcing pricing quotes, raising purchase orders and booking equipment and ordering merchandise.
· Update the team intranet and website pages.
· Post from the Partnership Development team Twitter accounts, monitor LinkedIn for activity by our partners and flag to appropriate team member.
· Update internal group email distribution lists as required.
Securing new partnerships
· Fundraising data management: adding new companies and prospects to ensure accurate records of approaches made by the team.
· Monitor supporter information on the database to generate new leads for the team.
· Generating reports for the New Business team and maintaining accurate records.
· Provide ad hoc support in the lead-up to high-value pitches and applications e.g. prepare materials, book couriers etc.
Supporting our existing partnerships
· Provide a first-class stewardship journey for fundraisers from companies that are supporting the charity. Including making sure they have the materials and resources required to fundraise – preparing and sending information packs, wishing them good luck, drafting letters, and sending thank you messages.
· Work closely with the Central Fundraising Team to ensure a consistent stewardship journey across all audiences.
· Manage online giving pages and our CRM system to make sure corporate supporters are identified and recorded correctly, and their income potential is maximised.
· Monitor the CRM system to make sure that all information about our corporate fundraisers is recorded correctly.
· Filter enquiries from our corporate supporters whilst the Partnership Development Officers are on annual leave to ensure a timely and helpful response.
· Help support event delivery by sourcing volunteers, merchandise, and gifts in kind for events.
· Keep the Partnership Development Officers and Team Managers up to date on feedback from supporters.
· Communicate key fundraising products and communications designed for our Corporate supporters with the Regional team.
· Develop new fundraising idea packs to engage our Corporate supporters and seek appropriate sign off.
Working with others
· Work with our merchandising team for the development and production of event materials as required.
· Liaise with our distribution centre to organise mass mailings of materials needed for pitches and large partnership launches and events.
· Represent the Corporate Partnerships team on working groups for internal projects to ensure the team’s needs are met.
· Work closely with our Supporter Care Team, Central Fundraising Team and Insight & Development teams to make sure that the Corporate Partnership team is following processes correctly and is adopting improved practices where possible.
What we are looking for:
· Confidence working with computers and Microsoft Office; knowledge of Word, Excel, and Outlook.
· Experience using databases.
· Experience working in a customer/client facing position.
· Demonstrable administrative experience or relevant transferable skills.
· Experience of building and managing relationships with colleagues.
· Good verbal and written communication skills.
· Ability to prioritise and effectively manage multiple tasks.
· Excellent planning and organisational skills
· Excellent attention to detail.
· Friendly and professional demeanour.
· A confident and friendly manner; would feel at ease representing the charity among varied external contacts.
· Able to work as part of a wider team as well as being proactive and can work independently.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,000 per annum, plus benefits
Please download the Vacancy Pack for more information.
The closing date for applications is the 15th May 2024, with interviews likely to be held week commencing the 20th May 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our website.
How to apply:
Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a reliable and committed person to be part of our team of advisors providing information, advice and emotional support to carers, working collaboratively with colleagues and other organisations to achieve this. Experience of providing such support is essential and prior working with carers desirable.
The work is primarily telephone based, but there are times when face to face support is required.The role may also include undertaking talks and presentations to both promote and raise awareness of the service and our organisation.
The Role
The purpose of this role is to ensure that unpaid carers have access to the information and advice they need when they need it and to help them carry on caring for how long as they wish to do so whilst looking after their own health.
Main duties
(i) To be the first point of contact for all unpaid carer wishing to access a service provided by Carers in Hertfordshire
(ii) To identify carers’ needs and provide information, advice and support to unpaid carers, primarily by telephone and email
(iii) To support unpaid carers with advice through case work and to manage own caseload, prioritising cases as appropriate.
(iv) To contribute to capturing unpaid carers’ experiences through careful record-keeping using organisational systems.
(v) To source, collate and maintain organisational knowledge of local and national service provision appropriate to unpaid carers’ needs.
(vi) To attend some meetings and events for unpaid carers.
(vii) To support the early identification of unpaid carers through the maintenance of collaborative relationships with other service providers and the provision of information on unpaid carers’ issues to Carers in Hertfordshire’s provider networks.
(viii) To ensure unpaid carers are aware of all Carers in Hertfordshire services and can use them, according to their wishes.
Closing Date: Monday 13th May 2024 9am
Interview Date: Thursday 23rd May 2024
The client requests no contact from agencies or media sales.
Westway Trust is seeking a qualified accountant to join as our Head of Finance who will lead on all aspects of the finance function to achieve the Trusts goals. You will also manage a small team and will offer strategic finance support across the range of activities undertaken by the organisation.
You will have significant experience operating at a senior level within a complex organisation and registered charity, and will possess the right blend and balance of strategic, communication, innovation and people skills.
Key responsibilities of the role include but not limited to:
- Lead, manage and improve the Trust’s finance function and provide accurate, timely and relevant financial reports as required by the CEO, Executive Team and the Trust Board.
- Be the Executive Lead of the Finance Audit and Risk Committee, ensuring timely papers to the CEO and to the Committee and Board as required and liaising with the Head of Governance and HR as required.
- Ensure the provision and reporting of financial accounts, forecasting and large-scale project/programme budgets, estate development plans, and the associated reporting.
- Oversight of the legal and financial statutory processes in line with the Charity Commission and Companies House requirements, including the Annual Audit. Allocating tasks for timely responses and keeping all colleagues abreast of progress.
- Monitor, cash flow, reserves, analysis of performance against the organisation’s annual business plan and dashboard as it relates to the finance function.
- Contribute to the overall leadership of the Trust and to the Trust’s future strategic and operational planning. Support Executive Team colleagues as required on the delivery of cross-team initiatives.
- Line management of the Senior Finance Manager, the Debt Recovery Consultant and the Development Partnerships Lead.
Essential Experience, Skills and Attributes:
- Significant and successful experience of operating as a Head of Finance, ideally in a charity setting.
- A track record of working collaboratively with a team to develop successful internal partnerships and achieve joint success against shared objectives.
- Experience of the finance function and all the associated processes, with strong attention to detail.
- Experience of implementing enhanced reporting tools within financial software, including the ability to coach others.
- Practical knowledge of VAT, including accounting of partial exemption relevant to charities.
- Experience of managing staff and supporting their development.
- Strong interpersonal skills for both workplace and external representation contexts, operating with enthusiasm, flexibility, energy and commitment and demonstrating credibility and gravitas.
Desirable Experience, Skills and Attributes:
- A good understanding of the local area.
- Experience of change management.
- Competency in use of Access Dimensions, Focal Point and other MS Office software packages.
Qualification:
- Must hold a formally recognised professional accounting qualification.
The application deadline is Wednesday 15 May 2024 when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.
About Westway Trust:
The Westway Trust is a unique charity that stewards the resources of 23 acres of space under the Westway A40. In 2019, a local community campaign ensured that the Board of the Trust is led by local people and the Westway Trust now works together with the local community to enable North Kensington to thrive.
In 2021 a new plan was created for the organisation. This plan set a new vision, mission and values and the Trust now has a clear transformation programme to achieve social, environmental, and economic wellbeing and justice. Our leadership team is testament to our values as we strive for excellence and to deliver our ambition, we work with a full range of stakeholders including around 80 Member Organisations.
The estate is home to more than three acres of public green space, 120 tenants including more than 20 charities and non-profit organisations, two sports and fitness facilities, 48 light industrial units, 4 car parks, 34 offices, 32 shops, and an Olympic-registered skate park.
We already receive more than one million visitors each year to the estate, and we want to expand the community, cultural, retail, sporting, and enterprise opportunities here together with improvements to the public realm so that it is a place the tenants and community is proud of, and even more visitors can enjoy.
We exist to work together with the local community to enable North Kensington to thrive.
The client requests no contact from agencies or media sales.
We are a multi-award-winning, creative, and innovative organisation, and the Database Officer is a role at Al-Khair Foundation, sitting within the Database team and delivering on a range of database tasks and processes utilising our Salesforce database.
We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like Al-Khair Foundation. We seek someone who is naturally process-driven and has a great eye for detail. You will be responsible for specific monthly processes, such as organisation income reconciliation and ongoing data uploads and cleansing for the Fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help Al-Khair Foundation achieve our goals and provide a better service to our donors, supporters, and participants.
Your Role
Al-Khair Foundation uses Salesforce to manage relationships with our donors, supporters, and stakeholders, including recording all donations made to the organisation. Al-Khair Foundation’s Database Officer will be responsible for the monthly delivery of the income and data reconciliation processes for the Fundraising teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, update and create new supporter records on the database, process cheques and payment requests, and work closely with the Finance team to ensure all anticipated and banked income tallies correctly.
You will also work closely with colleagues in the Database team to support and maintain regular database processes, data cleansing, and other database-related functions that happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally and working with external database agencies such as our web platform partners and Salesforce.
Aside from these core duties, from time to time, you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and recording updates, processing invoices, and maintaining and updating team rotas and trackers.
Your Responsibilities
- Delivering the monthly data reconciliation and income reconciliation processes, which include downloading and uploading data files.
- Supporting the Fundraising teams with their monthly income recording and reconciliation.
- Liaising with external agencies and the Finance team.
- Checking for and correcting inaccuracies and updating supporter records.
- Running reports for the Fundraising and Finance teams.
- Maintaining and carrying out regular database processes, including data cleansing.
- Supporting the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user training and being on hand for day-to-day technical support when the Database Coordinator is unavailable.
- Working with external partners (i.e., telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
- Spotting and reporting database glitches and problems.
- Supporting with the ticketing system as a second point of contact in the Database team.
- Contributing to creating a culture committed to the safeguarding of children and adults and compliant with Al-Khair Foundation’s Child Safeguarding and Adults at Risk Policies.
Who You Are
To be successful, you will be:
- Someone who has experience using a Salesforce database to carry out day-to-day tasks and who understands their importance for organisations such as Al-Khair Foundation. Charity/NGO experience would be an advantage.
- Someone with excellent attention to detail and good numeracy skills.
- A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
- Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
- Able to learn new processes and systems swiftly and diligently.
- Able to work under your initiative, take instructions from others, and work well as part of a team.
- Experienced in carrying out administrative tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
- Keen to learn more about the inner workings of database management.
For further information and to apply, please click the 'Apply' button and follow the instructions.
Closing date: 10th May 2024