Communications manager volunteer roles in plaistow, greater london
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Programme Manager
Reports To: Programme Director
Location: Hybrid
Employment Type: Full - Time
About the Project – “Solta o Jogo”
“Solta o Jogo” is an exciting cultural competition and community festival celebrating Brazilian traditions through Capoeira, music, dance, and acrobatics. Hosted at Kingston University Townhouse, this event offers free taster classes, performances, and a vibrant Brazilian arts & products fair—engaging local communities and encouraging cross-cultural learning.
We are looking for a Programme Manager to oversee the planning, coordination, and execution of the event. This hybrid volunteering role requires a commitment of 12 hours per week for 6 months. It is best suited for someone based near Kingston, as travel expenses will be reimbursed. This is a great opportunity to lead a high-profile community initiative that has previously been praised by local councillors, Kingston University, and the Brazilian Consulate in London.
Position Overview:
The Programme Manager oversees the strategic delivery of a multi-project programme focused on enhancing employability and skills development for target populations. This role ensures alignment with organisational and community goals, driving initiatives that reduce skills gaps, improve workforce readiness, and foster partnerships with employers and training providers. Reporting to the Programme Director, the Programme Manager manages a team of project specialists and coordinators, ensuring seamless execution of programme activities and measurable impact.
Key Responsibilities:
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Programme Leadership:
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Lead the end-to-end employability and skills development programme delivery, ensuring alignment with strategic objectives.
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Mentor and manage project specialists and coordinators, assigning tasks tied to programme milestones such as training workshops, employer partnerships, and participant assessments.
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Stakeholder Collaboration:
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Build and maintain relationships with employers, educational institutions, government agencies, and community organisations to align programme outcomes with labour market needs.
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Act as the primary point of contact for external partners, ensuring their requirements (e.g., hiring criteria, certification standards) are integrated into programme design.
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Programme Design & Delivery:
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Oversee the development of training curricula, mentorship initiatives, and job placement strategies tailored to diverse participant groups (e.g., youth, career changers).
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Monitor participant progress and employment outcomes, using data to refine programme effectiveness.
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Risk & Compliance Management:
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Identify barriers to participant success (e.g., accessibility, resource gaps) and escalate systemic challenges to the Programme Manager with actionable solutions.
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Reporting & Communication:
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Track and report on key metrics such as participant engagement, skill acquisition rates, and post-programme employment status.
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Prepare updates for senior leadership and stakeholders to demonstrate programme impact.
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Process Improvement:
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Implement feedback loops with participants and partners to continuously enhance programme quality.
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Promote best practices in adult education, vocational training, and equity-focused initiatives.
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Required Qualifications:
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Education: Bachelor’s degree in Education, Social Work, Human Resources, or a related field.
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Experience:
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3–5 years managing employability, workforce development, or adult education programmes.
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Proven experience leading teams and collaborating with cross-sector stakeholders.
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Skills:
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Strong understanding of labour market trends and barriers to employment.
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Ability to design inclusive, participant-centric programmes.
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Proficiency in data analysis tools (e.g., Excel, CRM systems) and project management software.
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Exceptional communication skills for engaging diverse audiences.
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Certifications: Certifications in programme management (e.g., PgMP), career coaching, or adult education are advantageous.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Introduction
The Passage is establishing a new Special Events Fundraising Committee to support the Senior Events and Community Manager, with the primary goal of growing income from Special Events and attracting new supporters to The Passage.
Purpose of the Committee
- The purpose of the committee is to support The Passage’s Senior Events and Community Manager in delivering successful fundraising events that generate significant income and expand The Passage’s network of supporters. Specifically, the Committee will:
- Work collaboratively with the Senior Events and Community Manager to meet or exceed fundraising goals through special events.
- Source exclusive, money-can’t-buy auction items and experiences to enhance the appeal and revenue of live and silent auctions.
- Leverage personal and professional networks to sell tickets and tables for events like A Little Night Music and the Sports Quiz.
- Introduce new supporters to The Passage through event participation.
- Explore and implement creative ways to promote The Passage’s events to a wider audience, increasing awareness and attendance.
- Utilise personal and professional networks to identify potential corporate sponsors.
- Leverage connections to bring celebrities or high-profile individuals to the event to increase its visibility and appeal.
- Assist in innovation of the Special events portfolio.
Desired skills & expertise
- Sales and Business Development experience
- Marketing and Comms skills
- Knowledge of fundraising
- Networking and relationship building
- Creativity and innovation
- Entertaiment or sports industry connections
- Committed to the values of The Passage
How to apply
Please submit a short covering letter outlining your motivation and suitability for joining the committee and link to your LinkedIn / a very brief employment history to Martina Tamburrino, People Services & Volunteers Partner.
We are also able to arrange an informal discussion with Emma Noble, Director of Income Generation & Communications and Rachel Fenton, Senior Events & Community Manager.
Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.
The client requests no contact from agencies or media sales.
Do you have fundraising, communications, HR, IT or other skills and wish to become a trustee of a pioneering and ambitious charity which funds and develops girls’ education in South Sudan? Friends of Ibba Girls School (FIGS) works to support a girls’ boarding school which provides free high-quality education for over 300 primary and secondary school girls, providing both education and a source of inspiration for the country. Boarding provides safety and security for girls in a country emerging from war. FIGS works closely with Windle Trust International, a highly experienced UK charity which provides the practical support on the ground in South Sudan. FIGS must raise £400-500k each year to keep the school thriving, while longer-term plans are put in place for greater self-sufficiency within the country. The trustees are both strategic and operational, as the charity only has 2 employees (1.5 FTE). Fundraising skills and experience are particularly sought and the trustee will need to be prepared to give about eight hours a week to the work. Communications is also important and needs about four hours a week. HR and IT are both valuable skills but do not have particular time requirements. Applicants with other skills and experience relevant to FIGS are welcome to apply.
Please download the recruitment pack below and visit out website for further information.
Friends of Ibba Girls School, South Sudan aims to improve the opportunity and quality of primary and secondary schooling for marginalised girls.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RollaDome All Skate is seeking a skilled and experienced Volunteer Website Manager to join our team. You will oversee the development, maintenance, and performance of our website, focusing on managing content, implementing updates, and optimizing the site for better user experience. This volunteer position is ideal for someone looking to contribute to a nonprofit organization while gaining valuable experience in website management and digital marketing.
Key Responsibilities
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Website Development and Maintenance: Ensure the website design, layout, and functionality meet organizational needs.
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Content Management: Manage and create engaging content aligned with RollaDome’s mission and SEO strategies.
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User Experience Optimization: Improve navigation and overall user experience through regular testing and updates.
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Website Analytics: Track key performance metrics, providing insights to improve website performance.
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Cross-Functional Collaboration: Work with the marketing, content, and design teams to ensure the website aligns with RollaDome’s mission.
Skills & Qualifications
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Knowledge of content management systems (CMS) and SEO best practices.
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Proficiency with website analytics tools (e.g., Google Analytics).
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Experience in website development, digital marketing, or content management is a plus.
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Excellent organizational and communication skills.
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Ability to work independently and collaboratively in a team setting.
Benefits
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C Professional Development: Develop practical skills in website management and digital marketing.
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Networking Opportunities: Build connections within the nonprofit sector and learn from the experienced team.
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Mentorship: Receive support and guidance from experienced staff.
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Impact: Contribute to the success of RollaDome’s programs and outreach.
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Flexible Working Hours: Enjoy flexibility in when and where you work, with occasional in-person meetings.
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Access to Resources: Benefit from professional development resources and training.
Commitment
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Minimum 15 hours per week, with flexible hours.
RollaDome All Skate is committed to creating inclusive, safe, and empowering environments where children, young people, and families can experience th




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a volunteer Finance Manager, you will assist RollaDome with financial oversight and management. You will support budgeting, financial reporting, and contribute to strategic decision-making by providing financial insights.
Key Responsibilities
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Assist in the preparation of financial reports, including balance sheets and income statements.
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Help manage the organisation’s budget and track spending.
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Monitor cash flow and assist with forecasting future financial needs.
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Assist with invoicing, payments, and financial record-keeping.
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Support financial audits and ensure compliance with financial regulations.
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Provide recommendations for financial improvements based on data analysis.
Skills & Qualifications
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Interest in finance, accounting, or business management.
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Strong organisational skills and attention to detail.
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Proficiency with Microsoft Office and financial management software.
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Basic understanding of financial regulations and reporting.
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Strong communication skills and the ability to work with a team
Commitment -
Minimum 15 hours per week, with flexible hours.
Benefits
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Gain hands-on experience in finance and accounting within a community-focused organisation.
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Develop skills in budgeting, financial reporting, and strategic financial planning.
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Contribute to a meaningful cause and gain valuable insights into nonprofit financial management.
RollaDome All Skate is committed to creating inclusive, safe, and empowering environments where children, young people, and families can experience th




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RollaDome All Skate is looking for a Volunteer Social Media Manager to help us raise awareness and engage our online community. This role is ideal for individuals passionate about social media and interested in contributing to a charity focused on empowering young people through roller skating.
Key Responsibilities
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Assist in creating and posting content on social media platforms.
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Respond to comments and direct messages from followers.
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Help manage social media advertising campaigns.
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Track social media engagement and provide feedback to the team.
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Support the development of social media strategies.
Skills & Qualifications
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Basic understanding of social media platforms (Instagram, Facebook, Twitter, LinkedIn).
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Strong written communication and content creation skills.
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Interest in supporting youth development and roller sports.
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Ability to work independently and manage your time.
Commitment
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Minimum 15 hours per week, with flexibility in scheduling.
Benefits
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Voluntary Experience: Gain practical experience working in social media management.
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Work Flexibility: Remote or hybrid working arrangement.
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Supportive Team: Collaborate with a passionate team working on community projects.
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Personal Development: Develop your skills in social media marketing, content creation, and community engagement.
RollaDome All Skate is committed to creating inclusive, safe, and empowering environments where children, young people, and families can experience th




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.
Becoming a trustee for Home-Start Southwark (HSS) is an exciting and fulfilling role. The role of a trustee is to ensure that HSS fulfils its duty to its beneficiaries through contributing to the strategic development, effective governance and financial management of the organisation. The board of trustees are both jointly and individually responsible for the overall governance and strategic direction of HSS, its financial health, the integrity of its activities and developing the organisation’s aims, objectives and goals.
We are particularly interested in receiving applications from people with the following skillsets:
- HR
- Legal
- Finance, accountancy, bookkeeping
- Fundraising
- Media and communications
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
While gaining invaluable experience, practice your passion within real-life scenarios.
We’re looking for Social Media Manager volunteers to join our team, who will play a key role in the growth of our brand messages and visions. The ideal candidate will assist us grow our on-line presence and increase traffic to our digital channels.
Responsibilities
Increase traffic to our digital channels
Grow our brand messages, visions and on-line presence.
Requirements
Working experience with online digital marketing & Social Media
Strong verbal, written, and organisational skills.
Enthusiastic, Dedicated and willing to learn.
The role could be entirely remote and is unremunerated but all reasonable expenses will be met.
About TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a NFP social enterprise which focuses on improving the rate of youth employment, through volunteering, interactive and skill-based workshops, work-experience and training programmes. Together with our strategic partners, we collaborate with organisations to provide youth to develop their skills, and to assist in achieving their career aspirations.
Tackle and reduce youth unemployment by providing with the necessary tools to develop skills, aptitudes, knowledge and self-confidence.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Willow is special. We help make precious memories in the toughest times.
Our team works hard to provide fun-packed Special Days or quiet breaks, a chance to meet heroes and legends, or the opportunity to fulfil a lifelong dream. In the toughest times, Willow creates tailored experiences that give people a boost and bring families closer together. We are the only UK charity that supports seriously ill 16 to 40-year-olds, creating magical moments which become shared memories that last a lifetime.
Since Willow was founded in 1999, we have provided more than 22,000 Special Days, Special Breaks and Special Treats, but we see this as only the first part of Willow’s journey and a base for further growth. We currently provide around 1,000 treats, days or breaks each year which means that we only reach a small percentage of those who would benefit from our services. We would love to be able to do more.
This is a pro bono appointment which brings rewards and if you would like to make a difference in our world, this is a great opportunity to bring your skills, knowledge and experience to help us deliver on our mission.
Travel expenses directly incurred in our roles as Trustees on official business can be reimbursed. Board and Committee meetings are held in person or remotely with in person meetings normally held in London.
Trustees are appointed for an initial three-year term with the opportunity to extend for a further two, three-year periods.
The time commitment is to attend 4 Board meetings a year plus relevant committee meetings. There are always opportunities to become more involved with specific projects, and trustees are strongly encouraged to attend at least 1 Willow fundraising event each year.
Specifics about the role
Willow seeks to appoint a new Board member as part of our succession planning. We are keen to hear from candidates who have skills or expertise in fundraising:
- Worked as a senior fundraiser in a charity with a range of public fundraising methods, and are used to setting targets and reviewing the effectiveness of different streams of income. At Willow, you will help to scrutinise and enhance our fundraising strategy and may have experience of data insight and interrogation
You will be joining a dedicated team of Trustees. We currently have 10 board members with a variety of backgrounds and experience including finance, investments, fundraising, PR and communications, management consultancy, events, and legal. Our trustees work closely with the Chief Executive, leadership team and senior members of the team.
To create precious memories and experiences for young adults with life threatening illness and those close to them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Remote (Hybrid optional)
Unpaid role, expenses paid
Voluntary
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Job Description
Location: Remote (open to hybrid working—coordinate in-office days with the team and Michelle)
Time Commitment: 10 hours per week (includes the Grants & Finance meeting)
Meetings: Required to attend the Grants & Finance monthly online meeting held every first Thursday of the month at 11:00 AM
Do you have a strong background in finance and a passion for securing funding for community-based initiatives? We’re seeking a Volunteer Project Manager to lead and coordinate our Grants & Finance Team, helping us access essential funding and manage financial resources to support life-changing programmes.
What You’ll Do:
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Lead and manage the Grants & Finance Department
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Coordinate and chair monthly team meetings
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Identify and apply for funding opportunities, managing deadlines and submissions
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Track team tasks, monitor progress, and ensure timelines and reporting requirements are met
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Align funding applications with the organisation’s goals and strategic priorities
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Support with financial oversight, including budgeting and expenditure monitoring
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Occasionally attend in-person meetings, if preferred or feasible
Qualifications & Experience:
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Experience in finance or money management is essential
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Bid writing experience is desirable but not essential
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Excellent knowledge of Excel is preferred
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Prior experience in grants, fundraising, or nonprofit finance is a plus
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Strong attention to detail and ability to manage multiple deadlines
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Good written and verbal communication skills
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Comfortable using remote tools and working independently or in teams
Benefits & Impact:
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Help secure critical funding that directly supports children and vulnerable communities
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Gain hands-on experience in financial planning, grant writing, and team leadership
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Flexible volunteering structure tailored to your availability
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Contribute meaningfully to a mission-driven organisation
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Develop your skills and expand your network within the charity sector
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Receive ongoing support, recognition, and opportunities for growth
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*About Us:**
The 25th St. Marks Scout Group is dedicated to providing young people with opportunities for adventure, learning, and personal development. We are part of the global Scouting movement, committed to helping young people achieve their full potential.
**Role Overview:**
The Chairperson will lead the Executive Committee, ensuring the effective governance and strategic direction of the 25th St. Marks Scout Group. This role is crucial in supporting the Group Scout Leader and ensuring the group meets its objectives.
**Key Responsibilities:**
- **Leadership:** Provide leadership to the Executive Committee, ensuring all members are motivated and working towards the group's goals.
- **Governance:** Ensure the group operates within its constitution and complies with relevant legislation and policies.
- **Strategic Planning:** Develop and oversee the implementation of the group's strategic plan.
- **Meetings:** Chair Executive Committee meetings, ensuring they are productive and decisions are made in the best interest of the group.
- **Support:** Work closely with the Group Scout Leader to support the delivery of a high-quality program for young people.
- **Representation:** Represent the group at district and county meetings, and act as an ambassador for the group within the community.
- **Fundraising:** Oversee fundraising activities and ensure the group has the necessary resources to operate effectively.
-Communication:
Ensure effective communication within the group and with external stakeholders.
Skills and Experience:
Leadership:
Proven leadership skills and experience in a similar role.
Communication:
Excellent communication and interpersonal skills.
Organization:
Strong organizational skills and the ability to manage multiple priorities.
Commitment:
A commitment to the values and principles of Scouting.
Teamwork:
Ability to work effectively as part of a team.
Fundraising:
Experience in fundraising and resource management is desirable.
Time Commitment:
This is a volunteer position requiring a commitment of up to 4 meetings per year, including attendance at events to promote the group
**How to Apply:**
Interested candidates should submit a resume and cover letter outlining their suitability for the role of Chairperson person and trustee
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
- Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
- Making sure the team observes charity best practice and compliance
- Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
- Leading the team to follow Cats Protection policies, procedures and guidelines
- Monitoring expenditure and helping ensure long term financial stability of the volunteer group
- Organising and chairing team meetings
- Acting as an ambassador for Cats Protection
Making a better life for cats, because life is better with cats


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead with Heart: Become SUNSHINE's Charity Manager!
Are you an exceptional leader with a passion for positive change? Do you dream of using your management skills to build a thriving community and spread joy? SUNSHINE is a brand new, 100% volunteer-run charity, starting our exciting journey and we're looking for an inspiring Charity Manager to help us get off the ground and truly shine!
We believe in the power of connection – of bringing people together to spread joy, build community spirit, and transform lives. From fostering new friendships to enhancing well-being, our mission is to create a ripple effect of positivity, one meaningful connection at a time.
This is a unique opportunity to shape the future of a vital new organisation. As our volunteer, Charity Manager, you'll be instrumental in guiding our mission, supported every step of the way by our Founder and dedicated Board of Trustees. Your exceptional leadership skills will be crucial in managing our operations, coordinating our wonderful volunteers, and ensuring our programmes effectively bring people together and make a real difference.
Imagine the profound satisfaction of leading a team dedicated to spreading happiness, the pride of seeing our initiatives flourish under your guidance, and the immense impact you'll have on countless lives. This isn't just volunteering; it's an invitation to be a strategic leader, a community builder, and the driving force behind a truly heartwarming cause.
Ready to lead with heart and help us light up the world? Join the SUNSHINE family today!
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.

The client requests no contact from agencies or media sales.
Do you have a flair for communication and a desire to help us reach more people?
As a Marketing & Communications Assistant, you will work closely with the Project Leader to spread the word about our amazing Akioke Karaoke Confidence Club. You'll help us promote the club to potential members, volunteers, and the wider community, ensuring its success and sustainability.
Key Responsibilities:
- Content Creation: Assist the Project Leader draft engaging text for promotional materials (flyers, social media posts, website content).
- Social Media Support: Help schedule and post content on relevant social media platforms (e.g., Facebook groups, local community pages).
- Community Outreach: Identify local community groups, centres, schools, and organisations that could benefit from our club, and assist with distributing promotional materials.
- Information Gathering: Research relevant online forums, notice boards, and events where we can promote the club.
- Feedback Collection: Assist in gathering testimonials or feedback from members (with appropriate consent) to use in promotional efforts.
- Administrative Support: Help organise and maintain marketing materials and contact lists.
We're Looking For Someone Who Is:
- Creative and has a good eye for engaging content.
- Organised and attentive to detail.
- Familiar with social media platforms (e.g., Facebook, Instagram).
- Able to communicate clearly and concisely in writing.
- Proactive and able to take initiative with guidance.
- Reliable and able to commit to agreed-upon tasks.
- Passionate about the club's mission and helping us reach new audiences.
- Previous experience in marketing, communications, or social media is a bonus but not essential – a willingness to learn is most important!
Time Commitment: Flexible, approximately 2-4 hours per week, with tasks that can often be completed remotely or during mutually agreed-upon times, in collaboration with the Project Leader.
The client requests no contact from agencies or media sales.
Who they are
Citizens Advice Richmond is a local charity that has helped the people of Richmond since 1940. They offer generalist advice on any issue and specialist debt advice. Citizens Advice Richmond is a member of the national Citizens Advice service, a network of around 300 local advice centres.
The role: What will you do?
● Complete an induction for your role.
● Maintain an awareness of how the local Citizens Advice is operating.
● Plan the board meetings, including the dates and the agenda, with the Company/Charity Secretary and the Chief Officer.
● Read papers for board meetings and attend six board meetings per year.
● Facilitate the trustee board meetings by leading the meeting, ensuring that agenda items are discussed, enabling all members to contribute their views and take part, and seeking clarification where necessary.
● Ensure that decisions and actions taken at board meetings are carried out.
● Ensure that the board decisions are made within the remit of the Citizens Advice membership agreement, governing documents, and policies.
● Monitor attendance and commitment of all trustees.
● Provide or arrange training or support for trustees if needed.
● With other trustees and the Chief Officer, recruit a trustee board with a diverse range of skills, experience, and knowledge, with an aim to promote trusteeship to underrepresented groups that represent the community.
● Ensure that all trustees receive an induction and the training needed for them to fulfil their role.
● Be proactive in recruiting successors to key positions such as Chair, Treasurer, etc.
● Arrange or provide support and supervision for the Chief Officer, including an annual appraisal.
● Together with the Treasurer, ensure proper management and control of local Citizens Advice finances.
● Together with the Chief Officer, represent the local Citizens Advice in relationships with funders or potential funders, at local events, and in the community.
● Work together with all trustees to ensure that the board can:
♦ Set policy and strategy direction, set targets, and evaluate the performance of Citizens Advice Richmond.
♦ Monitor the financial position of Citizens Advice Richmond, ensuring that it operates within its means and objectives, and ensuring there are clear lines of accountability for day-to-day financial management.
♦ Monitor whether Citizens Advice Richmond complies with its governing document and meets the required standards.
♦ Seek the views of all sections of the community and monitor how well the service meets the needs of the local community.
♦ Ensure the service plans for the recruitment and turnover of staff and volunteers.
♦ Review their own work and how effectively they operate, including action for improvement.
♦ Work on specific projects to further the strategic objectives of Citizens Advice Richmond.
What’s in it for you?
● Make a positive impact for people in your local area by ensuring the local Citizens Advice is sustainable and meeting the needs of the community.
● Meet people and build relationships with trustees, staff, and other volunteers.
● Build on your governance, leadership, and strategy skills.
● Increase your employability.
And they will reimburse expenses too.
What do you need to have?
You’ll need to:
● Understand the type of work undertaken by a local Citizens Advice.
● Understand and accept the responsibilities and liabilities as trustees.
● Be non-judgmental and respect views, values, and cultures that are different from your own.
● Have a good basis of leadership skills.
● Be able to facilitate and lead meetings.
● Have good interpersonal skills.
● Have good listening, verbal, and written communication skills.
● Be able to exercise good independent judgment.
● Have good numeracy skills to understand accounts with the support of the Treasurer.
● Be willing to learn about and follow the Citizens Advice aims, principles, and policies, including confidentiality and data protection.
● Be willing to undertake training in your role.
How much time do you need to give?
You will need up to one day a week for the regular activities, but this will vary. Trustee boards usually meet in the evenings, and you’ll likely need to give 12-15 hours per year to attend these. Sub-committees meet quarterly and a further 4-6 hours per year are required for these.
Valuing inclusion
Their volunteers come from a range of backgrounds, and they particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities