3 Communications officer jobs in Cardiff, Wales
Want more results?
Add job titles:
How's your job search on our site?
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help us connect, inform and inspire
Are you a creative communicator who wants to make a real difference?
Steps Charity supports children, adults and families affected by lower limb conditions. We provide information, support and opportunities for people to connect, helping them navigate challenges and improve quality of life.
We're looking for a passionate and proactive Communications & Engagement Officer to lead our digital communications, grow our online engagement, and help ensure that people who need our support can find it. This is an exciting opportunity to shape the charity's digital presence while helping us build stronger connections with beneficiaries, supporters, healthcare professionals and partners.
About the Role
📍 Home-based/Remote
⏰ 21 hours per week
💰 £30,000-£32,000 FTE (pro rata)
📅 Permanent
Reporting to the CEO, you will be responsible for managing and developing our communications and engagement activities across a range of digital platforms. You'll create compelling content, tell impactful stories, promote our services and campaigns, and help strengthen relationships with our growing community.
Key responsibilities include:
- Managing and developing the charity's website and digital content.
- Creating engaging social media content and campaigns.
- Producing newsletters and supporter communications.
- Developing beneficiary and supporter stories that demonstrate impact.
- Promoting fundraising activities, awareness campaigns and events.
- Supporting the growth of online peer support opportunities.
- Managing and developing CRM data and targeted communications.
- Assist with monitoring communication activity and evaluating its effectiveness.
About You
We're looking for someone who combines creativity with strong organisational skills and a genuine commitment to improving the lives of others.
You will have:
✅ Experience managing website content and social media channels
✅ Excellent writing, storytelling and communication skills
✅ Experience creating newsletters, marketing materials or supporter communications
✅ Experience using CRM systems and email marketing platforms such as Mailchimp
✅ Strong digital communications knowledge and audience engagement skills
✅ Confidence in analysing data and measuring communication impact
✅ Experience using Canva or similar design software
✅ The ability to work independently and manage competing priorities
Why Join Steps?
At Steps, you'll be joining a small, dedicated team making a big difference. You'll have the opportunity to shape communications strategy, develop innovative engagement approaches, and help ensure that more people affected by lower limb conditions receive the information and support they need.
To Apply
Please submit your CV and a covering letter explaining how your skills and experience match the role requirements.
We welcome applications from individuals from all backgrounds and are committed to creating an inclusive workplace where everyone can thrive.
Closing Date: 30th November 2026
Interview Date: 15th December 2026
Registered Charity The client requests no contact from agencies or media sales.
