Communications officer jobs in central london, greater london
The Cyber Helpline is a movement by the information security community to step in and fill the gap in support for victims of cybercrime, digital fraud and online harm. It is a UK-based charity that provides free, expert help to victims by helping them understand, contain, recover and learn from experiencing a malicious online issue. We have directly helped over 70,000 individuals and families in the UK and the USA.
On top of the opportunity to do some good with your skills, The Cyber Helpline will offer you the opportunity for training, skills development, mentoring and career progression. Perfect for those looking to join or progress in the cybersecurity industry.
Role Summary
The Cyber Helpline is a fast-growing, innovative charity that supports individuals impacted by cybercrime, digital fraud and online harm. As we scale our reach and impact, we are seeking a Head of Fundraising who can be both strategic and hands-on to lead the development and delivery of a sustainable income generation strategy.
This is a pivotal leadership role responsible for driving forward our fundraising across trusts & foundations, corporate partnerships, individual giving, and events. The Head of Fundraising will shape and execute income strategies to enable growth, ensure long-term sustainability, and enhance our national profile. You’ll work closely with the CEO, Board of Trustees, and senior leadership to embed a culture of philanthropy across the organisation.
This is an exciting opportunity for a dynamic, ambitious fundraiser who wants to build something impactful in a high-profile, mission-driven environment.
Key Responsibilities
Fundraising Strategy & Leadership
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Develop and implement a multi-year fundraising strategy aligned with organisational growth and strategic goals
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Lead all fundraising streams, prioritising the development of our relationships with trusts & foundations and corporate partnerships
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Agree on income targets, KPIs, and a robust pipeline to meet current and future funding needs
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Report to the CEO and Board on fundraising performance, risks, and opportunities
Trusts, Foundations & Grants
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Identify and develop opportunities for major grants and philanthropic funding (including from Government stakeholders) and then cultivate and sustain relationships with donors
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Write compelling funding applications and impact reports to secure and retain grant income
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Maintain relationships with key funders and proactively seek multi-year funding opportunities
Corporate Partnerships
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Identify and secure high-value corporate partnerships aligned with The Cyber Helpline’s mission and values
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Develop innovative, mutually beneficial partnership packages, including sponsorship, pro bono support, and employee engagement
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Enable corporations to fundraise for our mission
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Build a sustainable corporate pipeline through networking, stewardship, and thought leadership
Individual Giving & Community Engagement
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Build an individual giving programme, exploring opportunities for regular giving, campaigns, digital fundraising and major donors
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Support the development of community fundraising and challenge events with long-term potential
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Work with the comms team to create engaging supporter journeys and fundraising content
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Engaging our team members - and their networks - to engage in fundraising activity
Internal Leadership & Collaboration
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Work with the CEO and leadership team to embed a fundraising mindset across the organisation
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Collaborate with operations and finance to ensure accurate budgeting, forecasting, and grant management
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With Board approval, Recruit and Line manage fundraising staff and/or freelance support as resources permit
Requirements
Candidates must be 18 years old or older and resident in the UK with the right to work in the UK.
Successful candidates will need to have their background and criminal records checked, as they are likely to have access to sensitive personal data.
Essential
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Proven experience of achieving significant fundraising goals, ideally in a small-to-medium charity environment
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Strong commercial and financial acumen
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Track record of securing five- or six-figure income from trusts, foundations, or corporations
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Strong strategic thinking and ability to translate vision into actionable plans
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Excellent relationship-building, networking, and influencing skills
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Exceptional written and verbal communication skills
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Entrepreneurial, self-motivated, and proactive, with a collaborative working style
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Alignment with The Cyber Helpline’s mission and a commitment to supporting victims of cybercrime
Desirable
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Experience in digital fundraising or individual giving
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Familiarity with donation and fundraising platforms
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Knowledge of cybersecurity, technology or victim support sectors
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Familiarity with Salesforce or other CRM platforms
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Experience working with trustees or fundraising committees
What we offer
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Enhanced annual leave - We’re committed to offering a generous leave package, with a new package with final details currently under review
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Pension scheme - 4% employer contribution to your workplace pension scheme
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Employee discounts - Thousands of discounts on travel, shopping, wellbeing, entertainment and more.
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Remote working cost budget - An annual allowance to cover eligible remote working costs
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Flexible, remote-first working - we are a remote-first organisation, you’ll have the freedom to work from home (or away - subject to approval), supported by a flexible working culture.
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Cybersecurity at home - we offer free cybersecurity tools, including endpoint protection and VPNs to protect your personal devices.
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Professional development - Access to ad-hoc training based on your role and professional growth interests
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: 4 – 6 months
Hours: 35
Location: Finsbury Park, London
Starting salary: £84,194 per annum
Closing date: 26th August 2025 (we reserve the right to close the vacancy early if we receive a high volume of applications)
Expected date of interviews: Candidates may be interviewed as they apply
Job ref: VA758
This opportunity comes as we ready Freedom from Torture for a new “Tech Futures” agenda and are especially interested to hear from finance leaders with executive level experience of driving digital maturity in a charity finance setting.
You will join a cohesive, welcoming and deeply committed Senior Management Team and provide leadership support for our fantastic Finance, ICT and Estates teams.
At Board level, you’ll have the opportunity to work with the one and only Kate Sayer — our Chair and former partner and co-founder of Sayer Vincent — and with our Treasurer, Tim O’Sullivan-Guy, formerly of the Amnesty International finance team and now Chief Financial Officer at Home House.
Freedom from Torture is a very special charity, helping survivors of torture to rebuild their lives in the UK via our life-saving clinical services and setting the standard when it comes to human rights campaigns uniting survivors of torture and caring people to fight for a world free from torture and the rights of survivors. We were very proud to win the Overall Award for Excellence and the Campaigning & Advocacy award at the 2023 Charity Awards.
This is one of the most rewarding leadership roles imaginable in charity finance.
Please contact visit our website for further details on how to apply.
Please reach out quickly as we are keen to fill the role immediately to ensure outstanding support for our teams
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory enhanced DBS disclosure, as well as a need for full employment history and up to date employment references.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Title: Helpline Supervisor
Reports To: Helpline Manager / CEO
Salary: £36,000 per annum, plus pension and employer NI contributions
Hours: 40 hours/week
Contract: Permanent, full-time, flexibility required in work hours
Location: Remote / Office-based – some evening/weekend work required
Role Purpose:
The Helpline Supervisor will provide support, guidance and supervise the helpline advisors and in the future helpline volunteers. The role will further provide emotional support and debriefing for the helpline advisors and volunteers during each helpline shift and when appropriate after each reported incident. They will also oversee the quality of service and ensure each report is dealt with appropriately to a high standard and that reports are logged appropriately recording all relevant information, ensuring data is protected and all procedures are followed.
Role Responsibilities:
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Provide day-to-day supervision, guidance and emotional support to helpline advisors.
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Monitor call logs, case records, and system reports to ensure quality and flag complex or urgent cases.
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Ensure safeguarding protocols are followed and lead on referrals involving serious risk or protection concerns.
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Deliver pre-shift briefings, post-shift debriefs, and facilitate reflective practice sessions.
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Coordinate rotas and ensure adequate shift coverage.
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Support the recruitment, onboarding, and ongoing training of helpline staff (and volunteers when).
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Promote staff wellbeing and implement trauma-informed approaches in staff support.
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Liaise with external agencies and partners to strengthen referral pathways and collaborative responses.
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Lead on service improvement by identifying trends, risks, and areas for development.
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Monitor and analyse service data to contribute to internal reviews and funder reporting.
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Ensure compliance with data protection, confidentiality, and safeguarding standards.
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Undergo regular training in trauma-informed approach, safeguarding, anti-Muslim hate and any other relevant topics.
Person Specification:
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Supervisory or senior experience in helpline, casework, or support services.
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Proven ability to provide emotional and professional support to frontline staff.
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Experience in handling safeguarding referrals and risk assessments.
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Trauma-informed approach and working knowledge of hate crime, discrimination, and support needs.
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Strong understanding of anti-Muslim hatred and Islamophobia.
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Excellent understanding of British Muslim communities, their diversity, and everyday practices.
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Excellent interpersonal, leadership, and communication skills.
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Strong organisational skills and ability to manage competing priorities.
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Experience using communication and case management platforms (e.g., RingCentral, Zoho, Microsoft 365) is desirable but not necessary.
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Experience in monitoring, evaluation, or impact reporting is desirable.
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Commitment to equality, diversity, and inclusion.
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Strong commitment to inclusion, ensuring that individuals from all backgrounds feel heard, respected, and supported. This includes working sensitively with people of all faiths and none, and with diverse identities, including LGBTQ+ individuals, queer Muslims, Muslims from minority sects, and other marginalised or intersectional communities.
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Enhanced DBS check required (to be obtained on your behalf if your application is successful).
Note: This job description is not exhaustive and may be subject to review and amendment from time to time in line with organisational needs. As the helpline opening hours extend then there is potential for the working hours and timings to change or increase.
Applications are being accepted on a rolling basis until the role is filled with a suitable candidate, with the aim of appointing someone by mid-August to early September. To apply, please send your CV and cover letter, Applicants are responsible for ensuring they have the legal right to work in the UK and will be required to provide ID and verification if shortlisted.
The client requests no contact from agencies or media sales.
About the role
As Data Lead, you will facilitate the collection, management, integrity, security and reporting of our programme delivery, quality assurance and evaluation data, supporting the work of the Data and Insights Manager and Head of Impact and Quality. In this role, you will primarily work with our CRM system, Salesforce, alongside other data systems such as Microsoft Excel, PowerBI and FormAssembly.
Deadline: Sunday, 7th September 2025
Interviews: w/c 15th September 2025
Start date: Monday 20th October 2025
Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH
Main responsibilities
- Lead on data capture of key data points from partner schools, ensuring high quality throughout, efficient processes, and complete data. For example, collection of pupil data, SATs and GCSE results.
- Be responsible for promoting high standards of data integrity across the organisation. This includes supporting staff to develop in their use of data, undertaking regular data integrity activities, and developing solutions to improve data integrity issues at the source.
- Work with the Data and Insights Manager on the administration, maintenance and development of our Salesforce CRM system.
- Support the design, delivery and maintenance of a range of custom reports (in Salesforce or other software), to facilitate external stakeholder reporting and a range of internal project work across departments.
- With the Data and Insights Manager, act as expert in data governance and data protection processes at Action Tutoring, promoting data security and GDPR compliance across the organisation.
- Any other ad hoc responsibilities as deemed relevant by the CEO.
Person specification
We are looking for someone who has:
- Two or more years experience with Salesforce administration, including custom objects.
- Experience administering online data capture software (ideally FormAssembly), including managing integrations with Salesforce.
- Experience working with complex datasets in Excel, including data cleaning in preparation for import/export or analysis.
- Experience generating reports for a range of stakeholders.
- The ability to design data collection processes and system changes that are scalable, impactful, and promote high standards of data integrity.
- Project management experience, including creating project plans, gathering requirements, analysing risks, and managing stakeholders.
- Strong communication and collaboration skills; proactive in communicating updates and change to stakeholders at all levels.
- Confidence adapting communication style and approach to develop data skills in others, including those without a technical background.
- A creative and inquisitive attitude about how technology and automation can improve efficiencies across the organisation.
- A good understanding of GDPR compliance and processes.
- A commitment to equality, diversity and inclusion.
- A commitment to the mission and values of Action Tutoring.
- A commitment to promoting and safeguarding the welfare of children.
You may be more successful in the role if you also have:
- PowerBI, Tableau, other data visualisation software experience.
- Experience working with government education datasets.
- Experience designing and implementing monitoring, evaluation and learning frameworks.
- Salesforce Administrator Certification (or on track to complete).
- Experience working in the charity or NGO sector.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a dynamic, strategic and articulate professional fundraiser to drive forward our emerging major donor programme. Working alongside senior Laureus staff and stakeholders to connect, cultivate and steward high net worth individuals around the work of the Foundation, the post holder will be expected to design and support the execution of a range of high-quality events leaning on the excellent brand profile assets at Laureus’ disposal.
Experience of creating bespoke donor journeys, delivering long term engagement and an understanding or experience of the third sector will enable success in this fast-paced and varied role.
KEY TASKS & RESPONSIBILITIES
- Coordinate all HNW activity ensuring that:
- Appropriate levels of communication are established and maintained
- Records are kept fully up to date and are appropriately reported
- Key staff (Chairman, CEO, Development Director etc) are prompted and supported with communication and activities
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Create and/or deepen partnerships with organisations where mutual benefit can be received, including Richemont maisons ; other Laureus partners; new prospective partners with connections to pools of HNW individuals
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Assess existing events and amend/develop a revised calendar of events annually that supports outreach, conversion and stewardship of HNW pool of supporters – whilst also ensuring profit is made on the event itself
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Encouragement and support of HNW supporters to create their own activities to raise funds and/or broaden the network of Laureus donors
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Provide first class stewardship to the International Council/Friends of Laureus group of HNW supporters whilst also exploring if other products or partnerships might offer attractive benefits to donors
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Work with programme colleagues to create opportunities for programme visits open to key donors – either in the UK or internationally, whilst also extracting key programme asks for funding
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Work with talent team colleagues to create engagement opportunities with Laureus Academy Members and Ambassadors that support HNW engagement and stewardship
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Use sector knowledge and insight to keep on top of best practice around HNW donor engagement, cultivation and stewardship
KEY REQUIREMENTS
- Proven track record of successful fundraising experience
- Experience of building long-term, trust-based relationships with HNWI
- Developed or contributed to HNW fundraising campaigns
- Strategic and result-driven approach to planning donor journeys and stewardship programmes
- Proficient in using donor databases (e.g. Raiser’s Edge, Salesforce) for tracking contacts and income and data analytics/ prospect research
- Experience in organising bespoke donor and facilitating networking opportunities between donors and charity leadership or beneficiaries
- Skilled in writing tailored proposals, impact reports, and stewardship updates
- Ability to manage stakeholders relationships (trustees, directors, senior volunteers)
- Understanding of Philanthropy Landscape
We offer our employees a competitive benefits package including pension scheme, private health and life insurance, generous holiday allowance, ride to work scheme and employee friendly policies.
We offer flexible working with one day per week working from home.
The client requests no contact from agencies or media sales.
Location: West London (Hybrid working after probation)
Salary: Up to £80,000, depending on experience
Contract: Permanent
An opportunity to lead finance at the heart of a values-driven charity.
A dynamic, vibrant London-based community charity is seeking an experienced and forward-thinking Head of Finance to join its Executive Team. This is a pivotal leadership role, shaping financial strategy, strengthening systems and reporting, and enabling the delivery of ambitious community-focused projects.
The Head of Finance will provide strategic financial leadership to the CEO, Board and senior colleagues, oversee a high-performing finance team, and take responsibility for financial planning, compliance, audit, and risk. The role also has oversight of IT strategy and systems, ensuring they are fit for purpose and support the charity’s growth.
With such a vibrant community and complex organisation chart, this role will require someone who can commit to going to the office full time while in probabtion to get a good understanding of the organisations needs, after 3 month probation a hybrid model of 3 days a week would be adopted.
Key Responsibilities
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Lead and develop the finance team, ensuring robust reporting and insight to support decision-making.
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Partner with the CEO, Executive Team and Trustees to shape and deliver strategy.
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Oversee financial accounts, forecasting, cashflow and reserves, ensuring compliance with all statutory requirements.
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Provide leadership for the Finance, Audit & Risk Committee.
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Support major capital and refurbishment projects with financial planning and oversight.
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Manage the charity’s IT and data strategy, including outsourced IT provision.
About You
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Qualified accountant (ACA, ACCA, CIMA or equivalent).
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Senior-level experience in a complex organisation, ideally in the charity sector.
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Strong track record of financial leadership, reporting and compliance.
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Experience of leading and developing teams.
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Knowledge of charity accounting, VAT and Corporation Tax.
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Collaborative, resilient and values-led, with excellent communication and influencing skills.
Why Join?
This is an exciting time to join a growing organisation with a bold vision for the future. The role offers the chance to make a real difference in shaping financial strategy and enabling large-scale projects that will deliver lasting community impact.
Anyone local to W11 who is looking to make an impact, then this could be what you are looking for.
Job Location: Home-based, with some travel to our London office.
Responsible to: Head of Operations
Hours: 37.5 hours per week
Grade: Point 32-34 £35,614- £37,489 (a London Allowance will be applied to employees who live in London, plus 6% employer’s pension, subject to a minimum 2% contribution by the employee)
Contract: Fixed term until 31st March 2026, with potential 12-month extension to March 2027 pending funding confirmation
Benefits:
- Friendly and collaborative working environment
- Remote working
- 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
- Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
- Enhanced maternity, adoption and paternity pay
- Occupational sick pay depending on length of service and pro-rata for part-time employees.
- Access to Employee Assistance Programme
- Access to staff discounts
Closing date: Tuesday 26th August 2025 17:00pm
Interviews to take place: 9th September 2025 onwards
About the role:
We are seeking a proactive and detail-oriented PMO Officer to support across the Drive Partnership. This role is critical to ensure robust project management processes, reporting and cross-team communication. You will be working closely with the Drive Practice Team and PCC areas where Drive is being delivered.
About you:
- Proven experience in project coordination or PMO functions in a complex, multi-stakeholder environment
- Experience coordinating reporting cycles, templates, and compliance processes
- Excellent organisational skills with the ability to manage multiple workflows and deadlines simultaneously
- Knowledge/ understanding of public sector or non-profit delivery models, particularly in criminal justice or domestic abuse sectors (desirable)
- Commitment to meaningful anti-discriminatory practice, and equity, diversity and inclusion
- Demonstrate a commitment to - and understanding of - the values, aims and objectives of Respect
About Respect
Respect is a pioneering UK membership organisation in the domestic abuse sector. Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.
How to apply
You must download an application form from Respect's job page, and follow the instructions on the Respect website.
The client requests no contact from agencies or media sales.
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.
Islamic Relief UK (IRUK) is actively recruiting for the position of ‘Direct Marketing Manager’ to join its award-winning and established team. The role is to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.
The Direct Marketing Manager has operational and strategic responsibility in developing and implementing the Islamic Relief UK direct marketing programme. This includes the following key direct marketing channels: Email, SMS, Direct Mail, OOH and DRTV. The postholder will ensure the delivery of cross-channel, high profile and impactful marketing campaigns that drive action and improve supporter retention.
Knowledge, skills and attributes required:
- Educated to Degree level, or equivalent standard
- Professional qualification in Marketing
- Ability to communicate technical information and requirements to non-technical management and internal stakeholders
- Working knowledge of Adobe Creative Suite
- Commercially aware with good understanding of budget management and ROI
- An aptitude to plan annually, multiple campaigns and activities
- An understanding of marketing and other current marketing trends
- An ability to manage multiple projects
- An understanding of marketing strategy, marketing techniques, and knowledge of qualitative and quantitative research techniques
- Proven record of excellent people and interpersonal skills with strong communication skills at individual and group levels.
- Excellent project management skills, ability to set goals and manage appropriate activity to achieve them
- Ability to drive creative development and ideas
- Excellent analytical skills with the proven ability to manipulate and interpret information
- Ability to influence and persuade at various levels across the organisation
- Ability to review and evaluate marketing communication activities and identify opportunities for improvements
- Extensive knowledge of marketing principles and techniques – both traditional and digital
- Knowledge of branding and marketing in the INGO sector
- Extensive working knowledge of email marketing platforms
Experience required:
- Production of core marketing collateral including print, digital and audio-visual resources
- Management of integrated campaigns across all direct marketing channels
- Experience of audience profiling and segmentation
- Implementing successful customer/donor journeys across all direct marketing channels
- Raising funds/generating profit across all direct marketing channels
- Demonstrable experience of using email marketing platforms to develop customer journeys, raise funds and drive engagement with customers/donors
- Third sector experience, specifically within a marketing led role
- Experience of influencing and managing a wide range of stakeholders in a complex organisation
- Practical experience of successfully managing marketing budgets, evaluation and monitoring systems
- Proven experience in planning and project management, with the skills to engage colleagues and support at all levels
- Experience of building, developing and managing strategic partnerships with business suppliers (including creative and buying agencies), ensuring development of clear briefs, value-for-money, achievement of results, compliance and commitment to an organisations values and goals
- Experience of working with data management/analysis teams
- Experience of delivering with set budgets and using resources effectively to successfully balance creative aspirations with limited financial and other resources
- A track record of developing innovative marketing campaigns across all media and platforms
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We may therefore close the advert sooner than advertised.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
A little bit about the role
This advert is expected to close on 28 August 5pm. However, we may close earlier or later depending on the success of applications.
The Recruitment team is responsible for sourcing, selecting and hiring for 500 places for Approach Social Work (previously known as the Frontline programme) in local authorities across England.
You will be joining us at our busiest time, and will have day to day logistical and administration responsibilities with focus on supporting applicants through the selection stages of our programme, Approach Social Work.
You will work with the Selection team and share responsibilities between other Selection Coordinators to ensure the delivery of a highly effective and efficient recruitment process and to ensure the candidate experience is positive throughout. This role would suit someone who has had some experience interacting with customers, for example in admin support, retail, hospitality, customer service, or similar.
Please note that ‘Administrator’ is the title we use for advertising. Internally, administrators are known as ‘Coordinators’ so this role’s full title is Selection Coordinator.
Some key responsibilities include:
- Coordinating virtual assessment centres; manage scheduling, liaising with assessors and stakeholders, troubleshooting minor technical issues with the platform, and overseeing the smooth running of the day.
- Managing the logistics involved in planning and delivering over 40 assessment centre days (e.g. responding to candidate queries, monitoring candidate sign up, scheduling assessors).
- Tracking and monitoring candidate information using our online customer relationship management system, virtual assessment platform and Microsoft Excel using careful attention to detail.
Please review the job pack for full list of responsibilities.
A little bit about you
We welcome applicants with some experience in customer service, administration, or logistics coordination. We’re looking for someone who is detail-oriented and excels at managing multiple tasks and priorities. The ideal candidate will be a strong communicator who can support candidates through the selection process, troubleshoot technical issues, and ensure smooth operations at assessment centers.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
Please let us know how we can make the recruitment process more accessible for you by emailing the People team (please see job pack for contact details).
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
To make life better for children at risk of harm, by improving the services that support them.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our partner is seeking a consultant to conduct a review of its finance function, including structure, processes and systems with a view of improving effectiveness and efficiency. This exercise stems from the fact that the finance function of the organisation has developed organically over the course of the organisation’s life and growth, covering the expansion of programmes and the opening of new administrative offices.
Scope of the Review
- Review of the current structure - assess what functions are best delivered in each location, the skillset of finance staff and what capacity is needed in each location to deliver these services.
- Review of the processes and systems; and make recommendations on how processes might be streamlined to address bottlenecks and streamline these.
- Advise on how the finance function might operate more effectively as a global function
- Advise on what IT/systems solutions might further improve efficiency
Requirements
- A qualified senior finance professional with experience of change management within an international not for profit, specifically reviewing the structure of the finance function, undertaking in-depth review and analysis of global processes and systems.
- Experience of working in a complex grant-funded environment with knowledge of full grants cycle management.
- Strong relationship building, communication and influencing skills.
They anticipate this project to start in October 2025, ending in December 2025. The postholder will be working closely with the COO who has a vision of what the change process will entail, alongside two other significant pieces of work the organisation is undertaking at the same time.
Day rate commensurate based on experience.
Reports to: Chief Operating Officer
Manages: Business Development Executive
Salary range: £38,251 – £47,940 per annum, depending on experience
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours over 5 days)
Job Purpose
Our Business Development Manager is an exciting opportunity for someone who thrives on creating and improving relationships, expanding a product portfolio, and working across an organisation to drive impact. This role has a wide remit which covers our existing products as well as identifying new income streams.
You’ll play a pivotal role in shaping and delivering a business development plan that maximises income streams, supports improvements in patient care, and strengthens our partnerships across the healthcare system. You’ll support tenders and contract negotiations, fostering relationships that secure funding for key BSR initiatives whilst offering tailored customer service and account management to our partners.
You’ll manage a business development administrator, who will focus on delivering contractual obligations in a timely manner. You’ll coach and develop them to build confidence in account management and sales. This role requires a creative, impact-oriented leader who excels in both strategic thinking and hands-on execution.
Please note: This role may require travel, overnight stays and weekend work, for example at our conferences.
Main Responsibilties
Business Development Strategy
- Alongside the COO, develop and execute a business development strategy for BSR that secures financially sustainable funding streams that support our drive to improve patient care
- Lead on market research, product development and product lifecycle management
- Support the Senior Management Team and Heads of Department to expand and improve our product portfolios to keep partners engaged in supporting our diverse membership
Relationship building and management
- Lead relationship management with sponsors, partners and collaborators to provide exceptional and consistent account management
- Liaise with and support internal teams with delivery to sponsors, partners and collaborators
- Enable internal sharing of insight and intelligence about trends and movements with industry partners
- Foster new strategic partnerships and relationships with UK and international organisations
- Open up new funding opportunities that support BSR’s strategic aims and activities
Team Leadership and Development
- Lead and develop the Business Development Executive
- Support teams across the business to meet ambitious financial targets
- With the COO and Director of Marketing, Education and Events, manage our compliance with the ABPI pharmaceutical industry code and provide regular advice/training for colleagues
- Alongside the COO, provide support to colleagues on tender and contract processes
Finances and Impact
- Oversee BSR income streams, working closely with the finance team to ensure efficient financial process and cash flow
- Manage the sales pipeline, ensuring financial trackers are up to date
- Analyse data to ensure the business development strategy is effective, ambitious and realistic
- Provide regular reports to the Senior Management
Person Specification
- Experience in business development, sales or fundraising
- Experience of pipeline tracking/projection/modelling
- Understanding of market research and product development
- Track record in account management and achieving financial targets
- Experience of best practice in tenders and contracts
- Ability to analyse data to harness insight and drive engagement
- Outstanding interpersonal, communication and negotiation skills
- Ability to coach staff to reach their potential
- Confident decision maker
- Commitment to our values
Timetable
The closing date for applications is Sunday 24 August 2025
Interviews are expected to take place during the week commencing Monday 1 September 2025.
The selection process will include a first-round panel interview. Shortlisted candidates (top two) will then be invited to a second-stage interview.
Equity, Inclusion and Diversity statement
BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.
We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.
To champion the specialty, influencing change and building a thriving community of best practice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about youth work with leadership experience? We are looking for a Director of Youth Work to provide effective leadership and strategic direction for the Youth Work team within FAST London. The Director of Youth Work will sit in the Leadership Team, working in collaboration with the CEO and managers to ensure FAST’s overall strategic objectives and desired outcomes are met.
Who we are
FAST London (FAST) is a Christian youth charity based on the Patmore Estate focused on supporting 10–19-year-olds from deprived backgrounds in Battersea and South Lambeth. Our mission is to help young people succeed by creating safe spaces and providing diversionary and inspiring activities that develop resilience and inspire hope in efforts to achieve this. We build relationships with young people by engaging with them in environments where they feel most comfortable whilst doing activities they love. Once relationships are developed, we work with young people and stakeholders to overcome challenges and unlock potential.We also provide opportunities for young people to explore the Christian faith as we believe it transforms lives. We serve people without regard to their religion or ethnic background.
Context for this role
This is a pivotal moment for FAST as the need for our work has expanded due to more young people falling into poverty and struggling in schools. Whilst capacity is a challenge with 60% cut in public youth programmes over the last decade (YMCA 2020). We are still growing strong and are able to work with 300 young people annually. However, our desire is to continue this work of establishing and growing a healthy youth organisation that provides excellent & vibrant youth work that makes a difference to young people’s lives and produces healthy staff that are equipped and empowered to do the job they love. Therefore, the need to grow our team is quite pressing. We are in search for someone with experience leading youth work and developing a healthy organisation who can help strengthen our work here in very significant ways, with a particular gifting in thinking strategically and working hard to get results.
We would love to hear from you if you:
Qualities and Attributes
- Are a committed Christian who loves young people with a heart for the most vulnerable and hard-to-reach
- Have excellent interpersonal and communication skills that inspire confidence and develop a culture of excellence.
- Are strategic thinker, with an ability to grasp detail and translate ideas into strategies and deliverable outcomes.
- Are highly organised, adaptable, problem solver with a focus on results.
- Can think systematically with knowledge of systems and governance of systems
Experience
- Have experience of working in senior leadership in an organisation and a track record of driving strategic vision to reality
- Can deliver frontline youth work in group sessions as well as one-to-one mentoring- experience delivering football projects is ideal
- Have experience in project and/or operations management and a track record for developing the systems, quality assurance and management that support organisational excellence;
- Have experience of managing Safeguarding and Risk within an organisation.
- Have experience of strategic project design, development and evaluation
- Have experience in finance and managing budgets
This post is subject to an occupational requirement that the holder is a practising Christian under Part 1 of Schedule 9 to the Equality Act 2010.
Social Work Practice Consultant x3 - (North East, North West and Scotland)
Making a Difference in Foster Care!
We are seeking three dedicated and experienced Practice Consultants to join our team and help deliver transformative fostering support across the North East, North West England and Scotland.
This is a unique opportunity to drive improvements in fostering practice and positively impact the lives of children and young people in care.
Positions Available
- North East England
- Salary: £42,630 – £47,705 FTE (pro rata £34,104 – £38,164)
- Hours: 28 hours per week
- Location: Home-based/Hybrid. Travel across the North East is required, with occasional UK-wide travel.
- North West England
- Salary: £42,630 – £47,705 FTE (pro rata £34,104 – £38,164)
- Hours: 28 hours per week
- Location: Home-based/Hybrid. Travel across the North West is required, with occasional UK-wide travel.
- Scotland
- Salary: £42,630 – £47,705 FTE (pro rata £25,578 – £28,623)
- Hours: 21 hours per week
- Location: Pan-Scotland. Office base in Glasgow. Travel across Scotland is essential, with occasional UK-wide travel.
About the Role
As a Practice Consultant, you will be part of a dynamic and supportive team delivering services in Advice, Advocacy and Mediation, Training, and Practice Consultancy. Your work will contribute to our mission to empower, enrich, and support the relationships at the heart of the fostering community.
You will:
- Deliver high-quality training and consultancy services to fostering providers and carers.
- Support the development of fostering policy and practice across the UK.
- Champion trauma-informed, child-centred, and solution-focused approaches.
- Contribute to our publications, resources, and events.
- Build strong relationships with stakeholders and support membership engagement.
About You
We are looking for passionate professionals with:
- A relevant qualification (e.g., social work) or substantial fostering experience.
- Experience in training, mediation, and advocacy.
- Excellent communication and interpersonal skills.
- A sound understanding of fostering legislation and practice.
- Confidence in working both independently and collaboratively.
- A flexible and proactive attitude to travel and service delivery.
About the Organisation
You will be working for the UK’s leading fostering charity, to ensure that every child in foster care can thrive. The charity provides training, support, and resources to foster carers, influences policy, and campaigns for positive change.
They are committed to diversity, equity, and inclusion, ensuring all team members feel valued and empowered. If you want to be part of a charity that makes a real difference, we’d love to hear from you!
What We Offer
- 38 days leave (including bank holidays)
- Flexible and hybrid working arrangements
- Enhanced maternity, adoption, and sick pay
- Pension scheme and life assurance
- Employee Assistance Helpline (24/7)
- Eye care contribution
- Season ticket loan
- A supportive, inclusive workplace culture
Key Dates - Closing date for all roles: 9 September 2025
North East & North West England roles:
- Shortlisting: 11 September 2025
- Interviews: 17–18 September 2025
- Location: In person in our Southwark office or via Teams (by exception)
Scotland role:
- Shortlisting: 12 September 2025
- Interviews: 25 September 2025
- Location: In person at our Glasgow office or via Teams (by exception)
Other roles you may have experience in could include: Fostering Support Worker, Family Support Worker, Children’s Project Worker, Social Care Worker, Training and Development Officer, Youth Support Worker, Community Engagement Officer, Supervising Social Worker, Learning and Development Officer, Childcare Worker, Policy and Practice Officer, Looked After Children’s Social Worker, Child Protection Officer, Inclusion and Diversity Officer, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Success Club
Success Club is a London-based growing charity dedicated to supporting children and young people who are at risk of disengaging from education. Our mission is to empower children and young people who are at risk of under-achieving to fulfil their potential. We aim to help them rise up above their negative behaviour patterns and environments, through a series of reflective learning, confidence building and positive behaviour led programmes that have mindfulness at their heart; these can be delivered directly into schools (educational settings), online or through effective partnerships.
Our vision is to create a future where every at-risk youth thrives, enabling a society filled with successful children and young people. Our aim is: ‘no child left behind’.
About the Role
We are looking for an experienced and enthusiastic Fundraiser to join our friendly team. We seek someone who feels passionately about our mission, to help us to drive income and ensure Success Club can continue to change lives, by building strong engagement with our donors and fundraisers. You will build on our past successes by managing existing relationships with, and making new grant-applications to Trusts and Foundations. We are a small core team and ideas are welcomed! You will identify new avenues for fundraising, and help us explore a growing portfolio of community support, to ensure the best possible experience for individual supporters and donors.
As Fundraiser, you’ll be the first point of contact for all inbound fundraising enquiries—whether by email, phone or at in-person events. You will nurture relationships with our existing individual and corporate supporters and identify and cultivate prospective donors.
You’ll be proactive and organised, passionate about delivering outstanding supporter experiences, and will have a strong understanding of the charity sector. Familiarity with fundraising databases or CRMs is also a plus.
The role will involve representing Success Club at occasional meetings and events, where you’ll be well supported by our existing team of Trustees and the CEO & Business and Operations Manager. There may be occasional out-of-hours work required. You’ll be a strong communicator and natural networker who enjoys building relationships and presenting.
Measures of Success
■ Strategic Communications – Delivering compelling, high-quality written applications, proposals, and reports to funders, alongside excellent verbal communication with stakeholders and partners.
■ Supporter Stewardship – Proactively identifying and cultivating relationships with high-value supporters, including trusts, foundations, and corporate sponsors, to increase engagement and secure long-term support.
■ Bid Development – Writing successful funding bids and grant applications that align with funder priorities and Success Club’s mission, achieving or exceeding income targets.
■ CRM/Data – Maintaining accurate and comprehensive records of donor interactions, applications, and outcomes in line with GDPR, enabling effective pipeline management.
■ Events & Representation – Attending and supporting community, corporate and networking events to raise the charity’s profile and create new funding opportunities.
Fundraising Executive Responsibilities
■ Deliver Against Fundraising Targets – You will work to a pre-agreed fundraising target, with a focus on generating income through writing high-quality funding applications to trusts, foundations, and corporate partners.
■ Be a Welcoming First Point of Contact – Provide a professional and helpful response to all supporter and donor enquiries across phone, email, and in-person interactions.
■ Individual Donor Strategy Development – Design and implement innovative and tailored supporter journeys to retain and grow donor engagement, particularly for high-value funders.
■ Third-Party Fundraising – Act as the key contact for all independent fundraising initiatives and offer advice and tools to maximise their success.
■ Reporting – Produce regular and accurate fundraising performance and pipeline reports for internal use and funder updates.
■ Funding Applications – Take the lead on writing compelling, well-researched funding bids to trusts, foundations and corporate partners, including tailored proposals, reports, and budgets.
■ Represent Success Club – As required, attend meetings, relevant seminars, pitches, and external events to represent the charity, network with potential funders, and raise organisational visibility.
■ Values and Culture – Uphold and model Success Club’s values of inclusivity, empowerment, and mindfulness in all aspects of your work.
■ Sector Awareness – Stay up-to-date with sector trends, funding opportunities, and changes to grant-making practices and regulations.
The client requests no contact from agencies or media sales.
The Royal Commonwealth Society is seeking a highly organised, proactive, and experienced events manager to lead the planning and execution of its diverse portfolio of high-profile and fundraising events. The postholder will manage the full lifecycle of events - from concept through delivery - ensuring every event reflects the Society’s values and enhances its reputation and reach.
Flagship events include the Commonwealth Day Service at Westminster Abbey, an Award Ceremony for The Queen’s Commonwealth Essay Competition at Buckingham Palace, the High Commissioners’ Banquet at Mansion House, and other ceremonial, stakeholder, youth, and fundraising engagements.
Key responsibilities:
- Lead the end-to-end management of all RCS events, ensuring the successful delivery of high-profile, ceremonial, and fundraising events.
- Oversee event planning, including venue sourcing, contract negotiation, supplier coordination, protocol, security, AV, catering, and staffing.
- Manage the delivery of the Commonwealth Day Service at Westminster Abbey, ensuring coordination with the Royal Household, Westminster Abbey, the BBC, and government departments.
- Deliver a Commonwealth Concert as a key fundraising and engagement event, managing all artistic, production, and logistical elements.
- Organise the High Commissioners’ Banquet at Mansion House, coordinating with the City of London Corporation, the Commonwealth Enterprise and Investment Council, diplomatic missions, and keynote speakers.
- Support other public-facing events, including those connected to The Queen’s Commonwealth Essay Competition, and the Commonwealth Clean Oceans Plastics Campaign.
- Prepare and manage budgets, ensuring events are delivered on time and within financial parameters.
- Oversee guest and stakeholder management, including invitations, RSVP tracking, VIP handling, seating plans, and pre-event briefings.
- Prepare comprehensive briefing materials for events, including biographies, guest lists, and running orders, ensuring accuracy and alignment with protocol requirements.
- Draft and coordinate speaking notes for key participants and speakers, tailored to the event’s purpose, audience, and messaging objectives.
- Maintain and update key documentation, including event timelines, run sheets, contact lists, and risk assessments.
- Support post-event evaluation, producing summary reports and identifying lessons learned.
- Assist in fundraising endeavours such as grant writing and donor stewardship.
- Other duties as and when required.