Communications officer jobs
Join Affinity Trust as Director of Quality and Compliance
- Location: Hybrid with frequent travel to our Head Office for Executive Meetings, and national travel to our support locations.
- Head Office: Thame, Oxfordshire
- Salary: £100,000 per annum
- Car Allowance: £6,200
- Governance: You will be the Nominated Individual and Caldicott Guardian
With the right support, anything is possible
We are looking for a collaborative and visible leader—ideally from within social care or a closely related sector—who has significant experience leading a Quality or Operations function across a large and diverse set of services.
Through your engagement with regulators, networks, and professional bodies, you will bring external insight into the organisation and help us stay at the forefront of best practice in quality and compliance.
About us
We are Affinity Trust, a national charity with over 30 years' experience supporting children, young people, and adults with learning disabilities, autism, and other needs.
With nearly 2,500 colleagues and services across England and Scotland, we are values-led, financially strong, and driven by a single purpose: supporting people to live their life, their way.
Why this role matters
This is a pivotal, high-impact role. As Director of Quality Improvement & Compliance, you will play a central part in shaping how we continuously raise the standard of support across Affinity Trust.
You will lead our approach to quality, improvement and co-production — ensuring we have the systems, insights, and culture needed to deliver consistently excellent, person-centred support.
You will influence practice across our services by working in close partnership with operational leaders, providing the challenge, guidance, and support needed to embed sustainable improvements.
You’ll also champion innovation—harnessing the potential of digital tools and outcomes measurement to improve how we understand, assess, and enhance the lives of the people we support.
Above all, your work will be vital in helping us live out our core belief: that with the right support, anything is possible. This role is key to Achieving More Together.
What you’ll bring
We're looking for:
- A proven, senior leader from social care or a similar regulated sector.
- Deep understanding of quality, compliance, and safeguarding in complex service environments.
- Strategic acumen paired with empathy, collaboration, and a values-driven approach.
- Passion for co-production, data-informed improvement, and empowering people to thrive.
- Experience engaging with regulators (CQC/Care Inspectorate), driving innovation, and leading high-performing teams.
Benefits
- £100,000 salary + £6,200 car allowance
- 30 days annual leave + bank holidays
- Private healthcare, enhanced pension, life insurance, and Blue Light discounts
- Hybrid flexibility, national influence, and deep local impact
Ready to be part of something extraordinary?
Apply by: 27 July 2025
Interviews: 28 August 2025
For more information, please refer to the candidate pack attached to this advert.
The client requests no contact from agencies or media sales.
We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator.
This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.
If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you.
What you will do:
- Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
- Respond to member queries and complete key membership administration processes throughout the membership lifecycle.
- Provide support to ensure relevant documentation on membership processes are current and user friendly.
- Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members.
- Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration.
What you need:
- Experience of managing administration processes efficiently.
- Demonstrable experience of providing exceptional customer service.
- Experience of using and maintaining a database or equivalent to store and retrieve data.
- A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
- Ability to prioritise and anticipate competing demands.
- Good working knowledge of Microsoft packages.
If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Women in Prison
Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
Job Description:
Job Purpose:
Women in Prison’s South London Women’s Hubs provide support and advocacy to women at different points of the criminal justice system – whether they are at risk of offending, serving a community sentence, or in custody and leaving prison. The primary purpose of this role is to work with women in custody, including on remand, offering support to prepare for release and connect them with vital community support services prior to and on release from prison.
Key Responsibility Areas
- Provide high-quality, trauma-responsive advocacy one to one and group support in prison, to women on remand in HMP Bronzefield, HMP Downview and HMP Send
- Development and maintenance of professional relations in prison and the community
- Ensure clear, timely and effective communication and record keeping
- Proactively seek to develop your personal and professional practice, and contribute to wider organisational development
- Contribute to building a feminist leadership culture and positive working environment for Women in Prison
The client requests no contact from agencies or media sales.
Reading Specialist - HMP The Mount
Location: HMP The Mount (Hertfordshire)
Department: Prison delivery
Salary: £28,274 per annum
Hours: Full time (35 hours)
Contract Type: Permanent
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP The Mount. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for: 1st August 2025
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-222511
Human Resources Manager
Type of Employment: Full-time employee (40 hours/week)
Starting Salary Range: £62,150 – £71,650 (London area)
Exact compensation will vary based on skills, experience, and location.
Location: Shift will consider candidates located in the UK (ideally in the London metropolitan area) with existing permission to work. Shift team members work remotely, with occasional in-person engagement.
Deadline for Application: Friday July 11, 2025, 11:59pm BST
About Shift
Shift is the leading center of expertise on the UN Guiding Principles on Business and Human Rights. Shift’s global team of experts works across all continents and sectors to challenge assumptions, push boundaries and redefine corporate practice in order to build a world where business gets done with respect for people’s dignity.
Shift is a charitable and educational nonprofit organization with a principal place of business in New York, NY. Shift’s mission is to shape the legal standards, market incentives and leadership practices that embed respect for human rights into business. Shift works with businesses, financial institutions, governments and civil society stakeholders to help put their commitments to the UN Guiding Principles on Business and Human Rights into practice.
The Role
Playing an essential role in our small, dynamic team, the HR Manager will be a key driver of a thriving workplace culture, ensuring that Shift’s people strategies align with our organizational goals. In this role, you will lead core HR functions, including compliance, recruitment, employee development, and policy implementation, while serving as a trusted advisor to leadership on all people-related matters.
Working closely with the COO, you will develop and implement systems that enhance retention, engagement, and performance. Beyond strategic HR leadership, this role also involves hands-on operational and administrative responsibilities, contributing to Shift’s overall efficiency and success.
What You Will Do
The HR Manager will carry out the following essential functions of this role:
HR Leadership
- Serve as a trusted HR advisor, aligning people strategies with Shift’s mission and organizational objectives.
- Partner with Shift leadership on strategic workforce planning, organizational development, and talent retention.
- Lead diversity, equity, inclusion, engagement and well-being initiatives, ensuring a culture of respect and belonging.
- Provide coaching to leadership and managers, facilitate change management and high-performance work environments.
- Implement organizational policies.
Performance Management, Development & Workplace Culture
- Implement and oversee regular performance evaluation processes.
- Support leadership in coaching, feedback, and career development programs for all employees.
- Identify training needs and facilitate team learning initiatives.
- In partnership with COO, investigate and ensure resolution of employee concerns, fostering a supportive and inclusive workplace.
- Guide managers on employee relations, performance coaching, and conflict resolution.
- Drive initiatives to enhance team engagement, well-being, and professional growth.
Recruitment & Onboarding
- Manage full-cycle recruitment, from job posting to candidate selection and onboarding.
- Oversee onboarding and orientation to integrate new employees effectively.
Compensation, Benefits & Compliance
- Partner with Shift’s Head of Finance and COO to manage compensation, administer employee benefits, including health insurance, and retirement plans.
- Conduct market analysis to ensure competitive and equitable compensation structures.
- Maintain compliance with employment laws across all relevant jurisdictions, working with external providers where relevant.
Operations & Administrative Support
- Support the implementation of systems for internal communication, knowledge management and team-wide collaboration.
- Oversee HR administrative tasks, including remote work logistics and coworking subscriptions.
- Support the implementation of systems for internal communication, knowledge management and team-wide collaboration.
- Coordinate logistics for team retreats and support logistics for other events.
Supervisory Responsibilities
- This position does not have direct supervisory responsibilities.
The person in this role will be expected to travel, as needed, for occasional in-person activity.
What You Bring to the Team
- 5+ years of HR management / generalist experience, ideally in a nonprofit or mission-driven organization.
- Strong understanding of HR best practices, employment laws, and compliance across multiple jurisdictions.
- Proven ability to influence and coach leaders at all levels.
- Ability to multi-task, work effectively, and produce high-quality work in a fast-paced, high-volume, deadline-driven environment.
- Experience in recruiting, employee relations, and HR operations.
- Proficiency in Microsoft Office and HRIS systems.
- Strong project management, organizational, and problem-solving skills.
- Ability to work effectively in a remote, international environment.
- Proficiency in English.
- Existing permission to work in the US or the UK.
- Ability to travel when needed for in-person events.
- Exceptional communication, confidentiality, discretion, and relationship-building skills.
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
What Shift Can Offer You
Benefits include:
- 39 days of paid leave for full-time employees: includes 4 weeks of vacation leave, a 2-week office closure at the end of each year, and at least 9 public/floating holidays. (Leave is prorated for part-time schedules.)
- Paid sick leave and parental leave.
- Employer pension contribution of 5% p/a.
- Professional development allocation.
- Remote work support package, including support for co-working space.
Shift is committed to maintaining a respectful workplace that is free from all forms of harassment, including in all engagements conducted on behalf of Shift.
How to Apply
Please submit a 1-page (maximum) letter of interest and CV for consideration. Finalists for the position will be asked to provide three professional references.
Deadline for Applications: Friday July 11, 2025, 11:59pm BST
The client requests no contact from agencies or media sales.
Reading Specialist - HMP Morton Hall
Location: HMP Morton Hall (Lincolnshire)
Department: Prison delivery
Salary: £16,964 per annum
Hours: 21 hours (3 days a week - one of which must be a Friday)
Job Type: Part time
Contract Type: Permanent
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Morton Hall. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Please note this role is subject to contract award.
Interviews are planned for: 30th July 2025
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-222510
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join the vibrant team at Northampton Students’ Union as a Catering Assistant, where you'll help deliver exceptional food and drink services to our campus community. This role involves supporting food preparation, maintaining high standards of food hygiene, assisting with food displays, monitoring temperatures, and safely transporting meals across campus. You'll be part of a friendly and supportive environment, contributing to the student experience while developing your skills in a fast-paced and rewarding role. If you're passionate about excellent service and thrive in a team, Northampton Students’ Union is the place for you!
Principal Duties and Responsibilities of Post-Holder:
- Assist in the preparing and assembling food items according to the café’s menu. Maintaining a clean and sanitary workplace and using proper food handling tools.
- Follow food safety & hygiene standards during the preparation, storage, and handling of food.
- Provide excellent service to customers, including taking orders offering menu recommendations, and ensuring customer satisfaction.
- Assist in setting up catering events, including arranging food displays, ensuring proper portion sizes, and ensuring the presentation is appealing. Ensure all arrangements comply with food hygiene best practices and relevant regulations.
- Transport cooked food safely to various premises around campus, ensuring it is stored and delivered in compliance with the food safety regulations, including maintaining appropriate temperatures and preventing contamination during transit.
- Monitor food and beverage inventory levels and help replenish stock as needed. Ensure all food and ingredients are stored properly and in accordance with food and regulations.
- Carry out food temperature control monitoring, including checking, recording, and maintaining appropriate temperatures during storage, preparation, cooking, and transportation.
- Maintain a clean and hygienic work environment, including cleaning kitchen equipment, tables, serving areas, and restocking supplies.
- Work collaboratively with management team and student staff to ensure smooth operations during busy periods.
- Assist with cash register duties, including taking payments and providing change as necessary.
- Follow all food safety guidelines, sanitation procedures, and health safety regulations to ensure the safety and well-being of staff and customer.
- Manage inventory and place food and beverage orders in alignment with operational needs.
The client requests no contact from agencies or media sales.
London Youth Gateway is a sector leading service supporting 18-25 year-olds facing homelessness or rough sleeping across the capital. Our mission is to make sure young Londoners bounce back quickly and safely in times of crisis and to prevent or solve their homelessness for good. You will be playing a leading role in helping to shape the work of the partnership, its collaborative processes as well as its connections with each of the London local authorities.
This is a key role in our organisation, and we are looking for someone with demonstrable experience in partnership and stakeholder engagement who knows how to get and keep people on board to meet mutual or differing needs. The ideal candidate will be a confident communicator and persuasive negotiator with an eye for detail. You will be able to facilitate multi-agency meetings and collaboration, hold responsibility for regular reporting to the commissioner, and contribute to our broader policy and influencing work. We have big ambitions for an organisation our size, so we are on the look-out for someone who can work at their own initiative, support our different teams, and is not afraid to get hand-on with administrative tasks, while tuning into partner priorities and sniffing out great opportunities to connect.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Occupational Therapist
Salary: £33,487 - £40,823 per annum, pro rata, dependent on experience
Hours: 22.5 Hours per week. Flexible hours generally between 9am and 5pm
Contract: 1 Year fixed term (Subject to extension)
Based: Wymondham office with travel as required
About Us
Cup-O-T: Wellness and Therapy Services provides accessible, creative, evidence based mental health support and training to empower communities, young people and families.
Our social purpose is:
- To make mental health support accessible at an early stage.
- To support young people to achieve their potential.
- To make mental health support accessible in rural areas.
- To increase mental wellness in communities.
Our office space:
In January 2024 we moved into our office and therapy room in Wymondham, which are above Kett’s Books, a community book shop.
Our woodland space:
In October 2022 we began working from a woodland space near Wymondham, South Norfolk. We currently run occupational therapy groups from the space in our shelter and surrounding areas; we also have a therapy cabin for individual sessions.
Who we are looking for
We are looking for an occupational therapist, experienced in working with young people (age 7-25 years old) in a community mental health setting to join our growing team. We would particularly welcome applications from individuals with experience or skills working with young people aged 7-14.
As occupational therapist your role will involve overseeing the running of community projects and supervising team members. You will work closely with the management team and CEO to ensure project targets are met and develop the growth of Cup-O-T by listening and collaborating with young people, families, our team, funders and delivery partners.
Please note that having a full driving licence and access to a car with business insurance is essential for this role.
In this post you will:
- Assess and provide individual occupational therapy interventions
- Develop and deliver group occupational therapy interventions. Including: Interoception and Discovery (Recovery Through Activity) and Campfire Community (outdoor based) therapy groups
- Development and delivery of training for professionals, families and organisations
- Overseeing the running of community projects
- Completion of reports and outcomes for clients and funded projects
- Supervising team members
- Work closely with the management team, CEO and Board of Directors to ensure project targets are met.
- Develop the growth of Cup-O-T by listening and collaborating with young people, families, our team, funders and delivery partners.
- Network with other organisations to promote the organisation, our work and the occupational therapy profession
- Work in the community across Breckland, Broadland, Norwich city and South Norfolk
- Support events across the community to promote Cup-O-T’s work. This may include some weekend and evening events.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Interviews will take place on a rolling basis as applications are received.
No agencies please.
Cup-O-T is a social enterprise, a non-profit organisation.
At Young Sounds UK our mission is to help musically talented young people from low-income families fulfil their potential. We're seeking our first Evaluation Director to join a small, thriving organisation and lead our evaluation strategy. Working collaboratively with colleagues, you will generate insights that strengthen programme delivery, and how we understand and share our impact.
For full information on this role, including key responsibilities and person specification, please view the job pack.
The closing date for applications is Monday 14 July 2025 at 12 noon.
About Young Sounds UK
Young Sounds UK exists because musical talent is everywhere but opportunity isn’t: family finances and other obstacles too often get in the way. We’re here to change this in two key ways:
- We support young musicians from low-income families with funding and other help
- We support music education through training, advocacy and research.
Established in 1998 we work across genres and across the UK. Our four programme areas are:
- Discover: training teachers in how to spot young people’s musical potential
- Connect: targeting and sustaining young people’s emerging talent through strategic support
- Thrive: funding young talent UK wide through annual grants and tailor-made help for individual musicians
- Innovate: leading new thinking and action on talent development
Role overview
Young Sounds is a reflective organisation. We’ve always invested time and effort in seeking out, understanding and demonstrating the difference our programmes are making. We believe in learning from experience. This is what we mean by evaluation.
We have recently secured funding to build on our evaluation work to date, and it is a priority for us to more fully embed evaluation throughout our work – the Evaluation Director will be critical to us achieving this. The Evaluation Director is a new role and will lead the development and implementation of Young Sounds’ evaluation strategy, ensuring that our work is evidence-based and impactful.
Key areas of responsibility
- Evaluation strategy and organisational learning
- Programme evaluation
- Organisational capacity and culture
- Research and policy engagement
- Quality assurance and reporting
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a highly skilled and visionary senior leader, with a proven track-record of financial and business management and the creation of robust and innovative financial and operational strategies. The Senior Finance Lead will be a member of the senior leadership team, entrusted with strategic responsibility and supervising day to day management of the financial and commercial operations across the business including the shop, café, nursery, admissions and educational courses. The Senior Finance Lead will conduct rigorous analysis of financial data, trends and performance metrics to derive insights and offer recommendations for informed decision making.
In return Great Dixter offer a market rate salary and benefits package, together with flexible working practices where available. To apply, please send a full cv with a covering letter outlining your suitability for the post.
Early applications are encouraged; interviews may be staged and we may choose to appoint at any time during the application process.
To allow future generations to gain a deep understanding of horticulture and nature, by educating within a biodiversity rich, sustainable environment




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working in partnership with Veterans Outreach Support (VOS), a well-known, award-winning, UK registered charity that supports those who have served our nation, in the Armed Forces and Merchant Navy, through the provision of welcoming and relaxed settings where UK veterans and family members can access welfare, wellbeing, and mental health support. VOS’s development has taken them well beyond these elements to a wide-ranging, person-centered one-stop shop that provides direct and holistic support.
VOS is now seeking a Head of Operations, who will directly support the Chief Executive by taking responsibility for the day-to-day operations of VOS, working in close cooperation with the Head of Care (Deputy CEO). In addition to managing the Operations Department, as well as overseeing business administration and people issues, the non-clinical, business-related contracts, the post-holder will be responsible for managing regulatory compliance, financial planning (with the VOS Finance Manager), and external relations, with delivery partners and other stakeholders, where they will also have representational duties, acting as lead for CRM implementation Health & Safety, and is the VOS Deputy Designated Safeguarding Lead.
Successful candidates must be able to demonstrate the following:
- Excellent business administration and management, with exceptional organisational skills.
- Effective leadership skills, with a high level of emotional intelligence (EQ), with outstanding interpersonal and communication skills, especially listening skills, with the ability to build strong relationships at all levels.
- Strong commitment to equality, diversity, and inclusion.
- Competent in use of IT systems and social media, including video-conferencing and MS Office software.
- Ability to travel independently, across all VOS locations.
We are seeking a proactive, flexible and responsive leader with a strong team player work ethic, capable of working as part of a dynamic, high-tempo team, including with volunteers and other supporters and partners.
For more information, please contact Louise Portnall, Recruitment Consultant at Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage expressions of interest from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: Royal Maritime Hotel, Portsmouth / limited scope for homeworking/flexibility
Requires the ability to travel independently, across VOS locations, including the Isle of Wight (IOW)
Closing date: Thursday 10th July 2025
Charisma vetting interviews must be completed by lunchtime on the 16th July prior to shortlist submission by EOD
Interviews with VOS: w/c 21 July
The Operations team forms the bedrock of the charity and this new role offers considerable room for growth and development.
Working with the wider Operations & Impact team, you will lead on managing the tech [SS1] and office environments, taking ownership of the relationships with key external suppliers, ensuring that the team has the support and equipment they need to do their best work.
You will also work closely with the Operations team to co-ordinate the trustee meeting cycle, scheduling meetings, and acting as the key contact point for trustees.
You will work closely with the CEO by providing some support with arranging and scheduling meetings, and as such will be comfortable communicating at all levels.
You will be central to the entire National Numeracy team, maintaining the internal meeting structure and framework that supports a hybrid working environment.
You will be joining the only independent charity in the UK dedicated to improving the nation’s numeracy at a time when the profile of our charity and the numeracy issue is rising. We are looking for someone who is highly motivated with bags of energy and initiative.
We do not accept applications without a cover letter so please provide one to avoid being automatically screened out of the process.
Empowering people to thrive by using numeracy to open up opportunities and access brighter futures.
The client requests no contact from agencies or media sales.
Salary: £45,417 to £49,416 inclusive annual salary up to 19.7 percent employer pension contribution.
Hours: Permanent or Fixed Term, full-time (37 hours pw)
Flexible working options (including hybrid)
Job Ref: P2378
About the role
Our client is seeking a motivated and experienced Customer Delivery Team Leader for our Planning Technical Services Team. They are looking for an experienced planning officer to lead all administrative functions across their Planning Technical Services. This is an exciting opportunity to play a critical role in improving efficiency and ensuring compliance with statutory requirements.
As the Customer Delivery Team Leader, you will lead and manage the administrative functions, including overseeing planning validations, pre-planning applications, complaint handling, performance reporting, planning appeals, support hearings and the development of internal processes.
You will manage projects and lead the team ensuring the effective delivery of administrative support across a range of Planning Services. Additionally, you will oversee the administration of planning systems and ensure efficient use of process management tools.
Working closely with senior managers, you will drive continuous improvement and ensure services are delivered to a high standard, on time, and within budget. You will also represent the service at internal working groups and external forums.
About you
Key Requirements:
• Communication Skills: Excellent communication and customer care skills.
• Leadership: Strong leadership and supervisory skills to manage and develop a team.
• Technical Proficiency: Highly proficient with IT systems and tools for planning and performance management.
• Organisational Skills: Excellent organisational skills to handle multiple tasks and priorities.
• Flexibility: Ability to work flexibly within a small team to ensure efficient operations.
St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Their centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.
In addition to working within a great team and a comprehensive salary you will have access to:
• 30.5 days basic annual leave (increasing with service) bank holidays.
• Please note: annual leave will be pro-rated for anyone who does not have a standard full- time pattern of 37 hours over 30.5 days, e.g. part-timers
• Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions
• Flexible working options
• Staff Parking Permit
• Reimbursement of professional fees
• Comprehensive development and training
• Discounted membership at selected local sports and fitness centres
• Access to discounts and benefits via online platform
Additional Information
Disability Confident
They are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.
Disclosure Checks
This post is subject to a Basic Disclosure Check.
English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).
Closing date for applications: 01 August 2025
Interviews are scheduled for w/c: 01 August 2025
NOTE: Interviews are conducted throughout the application process. They reserve the right to close the vacancy at an earlier date and they strongly encourage you to submit your application as soon as possible.
You may also have experience in the following: Planning Technical Services Manager, Planning Support Team Leader, Planning Administration Lead, Planning Services Coordinator, Planning Operations Team Leader, Development Management Support Manager, Planning Systems and Performance Manager, Technical Planning Team Manager, Senior Planning Validation Officer, Planning Compliance and Support Lead, etc
REF-222 469
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shop Manager
Working Pattern: 5 out of 7 days per week to be agreed with successful candidate
SALARY: £15.12 per hour
CONTRACT: Fixed until October 2026. Possibility to extend depending on lease and successful turnover
Bring your retail know-how and leadership skills to a role that makes a difference.
We’re looking for a dedicated Store Manager to take the lead in overseeing the daily operations of our brand new shop in Leyton — driving sales, inspiring a positive customer experience, and ultimately helping to fund vital support services for older people in Waltham Forest.
In this role, you’ll be at the heart of the store, guiding a fantastic team of staff and volunteers. You’ll play a key role in their development, offering clear leadership, hands-on training, and day-to-day support to help everyone thrive.
If you're an experienced retail manager with strong people skills and a desire to use your talents for a cause that really matters, we’d love to hear from you.
The client requests no contact from agencies or media sales.