Communications partnerships manager jobs

The role of Retail Co-ordinator is crucial to the smooth and efficient operation of The Children’s Trust retail head office function. The postholder will be responsible for co-ordinating and running the administration and compliance needs required for a disperse network of charity shops, including being the gatekeeper for the Chariot EPOS system, Retail Gift Aid and New bought in goods, supporting the supply and distribution of stock; shop supplies, and associated stakeholder relationships.

Role Requirements

• Manage the Retail EPOS till and Head-office systems to maximise functionality to drive sales and promotions, create reports to support analysis of shops performance. 
• Support the Retail Sales Manager to manage generation and distribution of stock, including preparing documentation for van deliveries and collections to meet both shops, customer and donor requirements.
• Support sales promotions by printing and issuing guidelines and promotional materials i.e. fundraising events and seasonal changes across the chain of shops. 
• Maintain key internal and external stakeholder relationships including Retail Gift Aid donors, corporate supporters and internal support teams, ensuring that an efficient and compliant service is maintained.
• Manage the shared retail email inboxes acting on requests, leading on responses or signposting/escalating as required to ensure that the retail supporter journey is optimised and relationships are managed holistically.
• Support communications to shops including posting updates onto Retail Teams-Sharepoint. 
• Support stock holding and distribution of shop supplies including ordering products using Access Purchase orders. 
• Support the Retail Management Team to build a positive team culture across the retail team and wider cross directorate collaboration to deliver the voluntary income strategy.
• Support Retail management to maintain full compliance of the Children’s Trust shops in line with all Health & Safety legislation, Fire safety, Trading Standards, Retail Gift Aid, GDPR, ThankQ CRM, Risk Assessments, Safeguarding and all other legal or statutory requirements. 
• Manage the Retail Gift Aid scheme and processes, working with colleagues and shops managers to optimise gift aid database and associated sales while meeting HMRC rules.
• Develop and support delivery of internal and external audit processes, including New Goods stocktakes, working with Retail Management to ensure that all audit actions and recommendations are delivered by the team. 

Interview Date: 26th November 2025

Strictly no agencies, please.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Contract Type: Fixed Term until 31/12/2027

Hours: Part Time, 21 hours per week

Salary: £29,290.00 to £36,612.00, (pro-rata £17,574.00 to £21,967.20.00), dependent on your skills, knowledge and experience

Location: Cardiff - with regular travel to the South West. This is a hybrid role with 40-60% of the week spent in the Cardiff office.

Interviews: 25/11 over MS Teams

Join The King’s Trust during our 50th Anniversary year and play a vital role in changing young lives. As Philanthropy Manager for Wales and the South West, you’ll build powerful relationships with philanthropists and partners who want to make a lasting impact.

You’ll lead philanthropy fundraising across the region, maximising our place-based strategy in Wales and Bristol, focusing on £25k+ gifts, and developing inspiring proposals that bring our work to life. Working closely with local and national teams, you’ll turn ambition into action by helping thousands of young people gain the skills and confidence to find work.

If you’re a relationship-builder with flair for storytelling, a strategic mindset, and a passion for social impact, this is your chance to shape our next 50 years of opportunity for young people.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Philanthropy Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of Philanthropy Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Outline of the role

The IT Manager at IAPB will be responsible for overseeing our IT systems, infrastructure and digital services, ensure they are reliable, secure and aligned with IAPB needs. This role will provide leadership on IT strategy, manage day to day operations, be the key liaison with our outsourced IT provider and support staff to use technology effectively to deliver our mission. We have staff located both in the UK and globally, so working effectively with and understanding the needs of our diverse workforce is key.

Scope and accountability

Reporting to Head of Finance, the post holders role will include:

1. IT strategy and planning

• Conduct a full review of all IT systems and processes
• Develop and deliver the IT strategy in line with organisational goals
• Advise SMT on technology opportunities, risks and best practice
• Ensure systems are scalable, cost-effective and future-ready

2. Systems and infrastructure

• Ensure compliance with GDPR, cyber security and other relevant regulations
• Work with external IT providers to ensure cloud services, networks, servers and business applications are managed and maintained
• Manage data security and backups
• Manage disaster recovery and business continuity planning
• Manage software licensing
• Work with the team leading IAPB’s Website

3. User support and training

• Promote effective use of collaboration and productivity tools across the organisation
• Develop user guides, training and resources to build digital confidence across the organisation
• Work with external IT provider to ensure technical support is provided in a timely manner (in accordance with SLAs)
• Work with external IT provider to set up IT access and provide on-boarding support for new staff in the UK and overseas

4. Project and change management

• Lead IT related projects such as systems upgrades, SharePoint migrations or new software implementation
•  Ensure projects are delivered on time, within budget and to agreed quality standards
• Support digital transformation initiatives that improve service delivery and efficiency

5. Management and leadership

• Manage the relationship with external IT provider
• Manage the IT budget
• Manage the cost-effective procurement and decommissioning of IT equipment for all staff globally
• Manage the IT asset register
• Contribute to wider organisational planning

General 

•  The role requires working and communicating at both strategic and operational level – so getting involved in detail as and when required. The post holder will therefore need to comfortable and skilled in working in both ways.
• The post holder will be an enabler for other members of IAPB, supporting, upskilling, and coaching them across the breadth of IT.
• To respect the personal choice and lifestyles of colleagues those with whom we come into contact, ensuring that equal opportunity principles are applied at all times.
• To be an ambassador for IAPB and demonstrate IAPB organisational behaviours – Ambitious, Collaborative, Inclusive and Strategic.
• To undertake any other duties that may be considered commensurate with the level of the post.
• The jobholder does not have any direct reports, but will need to work across the whole organisation, dealing at all levels, whilst considering the different cultures and timezones that colleagues work in.

Skills & Experience:

• Proven experience managing IT systems, networks and digital tools.
• Strong knowledge of information security, data protection and GDPR compliance.
• Experience managing IT suppliers, contracts and IT budgets.
• Ability to lead projects and deliver improvements.
• Excellent problem solving and troubleshooting skills
• Strong communication skills with the ability to explain technical issues clearly to non-technical colleagues
• Commitment to the values and mission of IAPB
• Experience working in a charity or not for profit
• International experience
• Proven ability to constructively challenge, influence and do things differently with positive organisational benefits.
• Strong ability to prioritise, work at pace, and under pressure.
•  Ability and willingness to work flexibly in terms of hours and travel.

About us

The International Agency for the Prevention of Blindness (IAPB) is the overarching alliance for the global eye health sector dedicated to eliminating the global vision crisis. A global network spread across 100+ countries, of the most brilliant and committed non-profits, philanthropists, public and private organisations.

IAPB, on behalf of its network, holds trusted relationships with the United Nations and the World Health Organization. No one else is operating under this same model with the same reach.

There are 1.1 billion people living with sight loss because they don't have access to eye care services. We are making the case loudly and repeatedly that eye health is not an optional extra. It is vital to everything, for everyone.

IAPB is a growing and successful international organisation registered as a charity in the UK with a dedicated staff team located around the world.  We are a well-funded with the majority of our income coming from membership subscriptions. Our impact has increased in recent years and with a new 3-year plan, we are accelerating our work and impact further.

We are seeking someone to be a part of our journey and help us achieve our goals. We are a small charity with a supportive can-do attitude. We are informal but professional and work flexibly. This role offers a real opportunity for someone to contribute our development and progress towards our goals.

Other Information

• Benefits include 30 days annual leave (plus statutory bank holidays)
• Pension scheme – 10% Employer contribution, no minimum employee contribution
• Group life assurance
• Hybrid working
• Flexible working
• Employee Assistance Provider
• Various family friendly policies

Are you a finance professional who wants to make a meaningful difference with your skills?

This is a fantastic opportunity to join a respected not-for-profit organisation in Coventry as their Assistant Finance Manager, supporting vital work that helps people access the support and justice they deserve.

Location: Coventry (Hybrid options available)
Hours: Full-time (37 hours per week) or part-time considered
Salary: Up to £39,824 (depending on experience)
Contract: Permanent

About the Organisation

This long-established organisation provides free legal advice and representation to individuals and families who might otherwise struggle to access justice. Their dedicated team of lawyers, caseworkers, and support staff are passionate about tackling inequality and empowering people to secure their rights.

Working here means being part of a collaborative, mission-led team that believes in fairness, inclusion, and the power of community.

About the Role

Reporting to the Finance Manager, you'll play a key part in managing and improving financial operations across the organisation. From budget preparation and management reporting to compliance and financial planning, this role offers variety, responsibility, and purpose.

You'll assist with:

• Financial Planning & Reporting: Preparing budgets, forecasts, and management accounts, and supporting audits and statutory reporting.
• Cashflow & Controls: Monitoring cashflow, managing reconciliations, and maintaining strong financial controls.
• Payroll & Payments: Ensuring accuracy in payroll, accounts payable, and receivable.
• Grants & Contracts: Supporting financial management and reporting for grants and Legal Aid Agency contracts.

You'll also provide cover for the Finance Manager when required, ensuring continuity in financial leadership.

About You

You'll be an organised, detail-oriented finance professional who enjoys balancing technical accuracy with teamwork and collaboration. You'll bring:

• Experience producing management accounts, budgets, and cash flow forecasts
• A recognised qualification such as AAT (or equivalent)
• Strong working knowledge of QuickBooks and Excel
• Understanding of VAT, payroll, and charity finance (experience in the charity sector desirable)
• Excellent communication and interpersonal skills, with a proactive, supportive approach

You'll also share the organisation's commitment to equality, inclusion, and access to justice for all.

Additional Information

• This role is subject to a basic DBS check
• Flexible working and part-time options are available

How to Apply

If you're looking to use your financial skills to make a genuine social impact, we'd love to hear from you. Please get in touch with Priya Vencatasawmy () at Charity People. Due to the urgency of this role, we are advertising this position on a rolling basis, which means applications will be shared as and when received if this affects you in anyway, please reach out directly to Priya.

Interviews: TBC

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Advice & Triage Service Manager

Salary: £55,544 – £61,000 per annum 
Hours: 35 hours per week (28 hours per week will be considered)
Contract: Permanent 
Location: Kennedy Leigh Family Centre, Hendon (Hybrid working available)

Interviews: 24th & 25th November, 2025

Are you passionate about helping families with diverse needs have a positive experience when accessing social care?

Do you want to work in a dynamic partnership of 12 community organisations?

Are you up for the challenge of establishing referral pathways and embedding a new advice, triage and support service?

If you’re saying yes to the above, we would welcome an application from you.

About the Role

We’re recruiting an Advice & Triage Service Manager to lead Norwood’s new Advice Triage Service (Open Front Door), a flagship access point for families, professionals, and community partners seeking advice and guidance across children’s and adult social care.  This is a key leadership role overseeing the service’s launch, growth and delivery, with responsibility for operational performance, stakeholder engagement and service innovation. 

You’ll build and lead a committed triage team, align referral pathways across Norwood’s services, and work closely with external partners across the Jewish community and statutory sectors.  This role offers a unique opportunity to shape a model that puts accessibility and cultural sensitivity at the centre of how families seek support.

About Norwood

Founded in 1795, Norwood is the UK’s oldest Jewish charity, supporting neurodivergent children, their families, and adults with neurodevelopmental disabilities.

At Norwood, you’ll make a real difference every day.  You’ll be part of a supportive and inclusive team, guided by values of kindness, respect, empowerment and belonging.  We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.

Your Day-to-Day

As Advice & Triage Service Manager you’ll:

• Deliver: establish and embed the Advice Triage (OFD) model for public launch in March 2026
• Lead: recruit, manage and motivate a multi-disciplinary team including triage workers, referrals staff, and reception
• Develop processes: create triage protocols, safeguarding and referral procedures, and escalation frameworks
• Be client focused: oversee a first class inbound query management across all contact channels
• Champion collaboration: coordinate referral pathways with   key partners, and build strategic relationships with schools, synagogues, charities and LA/NHS services
• Design: manage the design and population of an online service directory
• Turn up the volume: work with communication and engagement teams to promote the service
• Ensure great customer service: oversee the development and rollout of a CRM system
• Analyse and evaluate: lead service evaluation, report to senior leadership  and funders, and embed co-production in service design

Qualifications, Training and Experience

Essential:

• Relevant degree in Social Work, Health, Education, or Management; And/or Leadership or project management qualification
• 3+ years’ experience in social care, education, or advice services
• Proven ability to lead services, manage teams, and deliver change
• Strong knowledge of referral systems across the voluntary and statutory sectors
• Sound safeguarding knowledge
• Excellent stakeholder, communication and CRM skills

Desirable:

• Knowledge of the Jewish community and culturally specific services
• Experience setting up a helpline, triage service or call centre
• Familiarity with neurodivergent support needs and transitions
• Experience developing service directories or digital tools

Reward & Benefits

We offer a supportive, purpose-driven environment with:

• Hybrid and flexible working (Finish at 13:00 on Friday’s)
• 21 days annual leave + Bank Holidays + Jewish Holidays (pro rata if part-time)
• Employee Assistance Programme
• Blue Light Card discount scheme access
• Cycle to Work scheme
• Health cash plan including dental, optical, physio and other benefits
• Opportunities for development and leadership coaching

To apply: 

• Please submit your CV along with a 500 word cover letter outlining how you meet the criteria set out in the person specification.
• Please also review the attached candidate pack 

Location: Enfield (Hybrid) (Once Police vetting is cleared, co-located at Police stations minimum 1 day per week – locations across North London)

Salary: £13,135.20 - £14,000.80 per annum (Based on an FTE salary of £32,838 - £35,002 per annum)

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 15 hours per week

Contract: Fixed Term Contract (Until 11th May 2026 - with possible extension) 

Closing Date: Monday 10th November 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Intervention Partnership Worker at Solace Women's Aid. 

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

As part of an innovative pilot project, funded by the Mayor’s Office for Policing and Crime, Solace will be providing two specialist workers to support victim/survivors engaged in the perpetrator behaviour change programme as part of a conditional caution. The programme aims to address perpetrators behaviour and increase safety for victim/survivors. In doing so, it is essential that the V/S has holistic support to ensure any risks are identified and managed.

This is a pilot project and it is expected that there will be a considerable amount of testing and learning, trailing new ways of working to meet intended outcomes.

About the Role

You will be working closely in partnership with Police forces in North London, as well as the Hampton Trust, to provide support for victim/survivors engaged in the CARA programme. You will also be supporting Police Officers to discuss eligibility for the programme and conditional cautions. You will be developing and delivering a series of training and learning sessions for the Police. As a new project, you will be developing key partnership relations, to strengthen collaborative working between the Police and Solace. You will provide light touch support to survivors whose partners are engaged with the CARA program, assess risk and share key updates with Hampton Trust and the Police to ensure safety.

About You

We're looking for highly organised and self-motivated applicants who are passionate about ending VAWG. You will have a “can-do‟ approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. You will receive training and support for this role as necessary.

Successful applicants will have in-depth knowledge of domestic abuse and its impact on women and children, experience of dynamic risk assessment and providing emotional and practical support to victims of VAWG.  As this is a pilot programme where the delivery model may change, a flexible and adaptive approach to your work is important as well as willingness to contribute to programme evaluation. Part of your time will be spent ensuring that Police colleagues have the information they need to effectively administer conditional cautions so you will work closely with Police, Hampton Trust to develop different training elements, a willingness to develop and deliver this material is essential.

A relevant qualification in VAWG is essential, as well as willingness to undergo Police vetting.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Learning & Development Manager 

Home - Based but within commutable distance to Methodist Districts within Wales Cymru, West Midlands & South West, or those in the South East.

If you’re passionate about helping further the mission of Methodist churches, circuits and districts, then we would like to hear from you. As an experienced professional with a proven track record in learning and development, and management, you will be part of a Learning Network (LN), within the Ministries and Learning team and part of the Connexional Team of The Methodist Church.

The LN comprises 30+ staff working as part of a single team operating across the Methodist Church in Britain. The team is strategically and collaboratively managed by Learning and Development Managers (LDMs), each having responsibility for a number of Learning and Development Officers (LDO) working within a geographical area. We are seeking to recruit an LDM for appointment within the Cymru Wales, West Midlands and South West, or the South East Methodist Districts.

There is a requirement to live within this geography that includes the Methodist districts: Bedfordshire, Essex, & Hertfordshire, Bristol, Channel Islands, East Anglia, Lincolnshire, London, Northampton, Nottingham and Derby, Southampton, South East, South West Peninsular, Wales Synod Cymru, and West Midlands.

Responsibilities of the Learning Development Manager include:

• strategic shared leadership of the LN
• leading and managing the LDOs, balancing the needs and expectations of lay and ordained
• developing, implementing and reviewing, alongside other LDMs and the Director of Ministry Learning, the strategic work plan of the LN
• building and maintaining good relationships across the Connexional Team and with individuals and communities across the church and beyond
• encouraging the sharing of individual gifts and experiences across a number of teams and stakeholders
• travel (including overnight stays), weekend and evening work

We are looking for someone who has:

• proven experience of coordinating and managing a dispersed team of staff and volunteers
• significant experience and is passionate about learning and development
• a strong commitment to collaborative and partnership working
• a proven track record of meeting deadlines within a complex and varied workload

Knowledge of the Welsh language would be a valuable asset to this role

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups.

For ministers in Full Connexion the standard terms of service apply

Closing Date: Monday 10 November 2025

Interview Date: Monday 24 November. In person, In London 

Grade: 3

Position type: Full time, 37.5 hours a week. Fixed term for 14 months - Maternity Cover (flexible working will be considered)

Responsible to: Head of Supporter Engagement

Direct reports: Rotary Engagement Officer, Rotary Marketing Officer, Community Marketing and Events Officer, Community Engagement Officer

Location: Truro, (Hybrid with a mix of office and home working) or Remote (UK only)

with occasional travel to our HQ in Truro, Cornwall

Role purpose:

At ShelterBox, we know that powerful storytelling, consistent communication, and unforgettable experiences are key to inspiring action and developing deep, long-term relationships. The Community and Events Manager plays a vital role in delivering a dynamic programme of community fundraising campaigns, events, and product innovations that connect people to our mission in meaningful ways.

Community is the team who inspire and support volunteers and fundraisers (the Rotary network, individuals, small businesses and groups) in taking action to help families who have lost everything to disaster. From giving school talks to undertaking 12-hour fitness challenges, selling homemade jam, and camping out in their garden - we believe each and every one of our fundraisers is an inspiration.

We are proud to be project partners with Rotary International, a global community of 1.2 million neighbours, friends, leaders and problem-solvers. The Rotary International (RI) and Rotary in Great Britain and Ireland (RGBI) relationships offer substantial income opportunities, but also enviable network opportunities that reach far beyond traditional community fundraising activity.

By leading on the management, development and evaluation of all aspects of the community fundraising strategy this role will help to grow ShelterBox income and reach across the UK and Ireland.

Who are we looking for?

ShelterBox is seeking a bright, motivated and proactive fundraiser who understands and is passionate about the value that our volunteers and different communities can bring to ShelterBox.

We are looking for someone to lead the Community team, a person who is able to juggle a busy workload with competing deadlines and someone who can be flexible and responsive when a major disaster occurs.

This role is responsible for leading on event and product innovations while supporting the team to develop best in class supporter journeys. We are looking for someone who has a vision for putting data at the heart of all decision making.

The individual should love working with people - be it the wider internal team, volunteers or fundraisers from across the country.

This is a key fundraising role and a great opportunity to inspire and engage with the wonderful supporters who enable ShelterBox to deliver its mission.

Duties will include but not be limited to:

• Deliver the community fundraising programme and continually monitor results, with particular focus on net income, Rotary engagement, supporter growth and the development of our volunteer network. Adjust and adapt plans accordingly.
• To set income and expenditure budgets for all community and events activity, monitoring industry and supporter trends, progress against budgets and reforecast income and expenditure as required.
• Set measurable KPIs for the Community and Events Team and objectively review the success and achievements against targets. Identify areas of risk and opportunity. Ensure contingencies are in place as appropriate.
• Strategically grow community income by identifying priority audiences and developing products/campaigns/communications to maximise the value of our existing supporters and to reach new ones. Ensure we remain relevant and future focused. To include the optimisation and mainstreaming of digital engagement.
• Continue to develop and test events, with the aim of growing our events portfolio, working closely with the Community Marketing and Events Officer.
• Embed evidence-based decision-making within the team, using insight and data to inform ways of working, and improving our use and adoptions of systems.
• Support team with stewarding high value community stakeholders, including the strategically important relationship with RGBI. Role model and support great relationship fundraising - leading by example to inspire high standards in the team.
• Lead the development of strategic plans to maximise our partnership with RGBI (including income, awareness and networking opportunities). Manage and support the Rotary Marketing and Engagement Officers to drive activity and performance. Work closely with the Rotary Partnership Manager to ensure plans and communications are aligned.
• Support Community Engagement Officer with the development and growth of our community volunteer network.
• Work with the Rotary Marketing Officer and Community Marketing and Events Officer to oversee the development of mass participation campaigns to engage target audiences (warm and cold) and grow income.
• Develop, deliver and evaluate major disaster plans for community audiences.
• Work across the team to review and develop 'donor journeys' in collaboration with the wider fundraising and Supporter Care team, ensuring an excellent supporter experience.
• Create an environment which supports the team to be confident in the contribution and development of new ideas for fundraising, ensuring we adopt a 'test and learn' approach through which people feel safe and supported to innovate.
• Ensure fundraising activity is carried out in accordance with current good practice and within charity law, managing contracts and agreements and providing advice to others.
• Represent the work of ShelterBox at events to members of the public and supporters, where necessary delivering presentations with occasional out of hours work required.
• Continue to develop a high performing team.
• Participate in the day-to-day work of the organisation - such as reporting, attending team meetings as required, and taking a flexible approach.
• Any other duties as may be reasonably required to ensure the smooth running of the Community and Events Team and wider Supporter Engagement Team.

SQL Insight Analyst

Salary: Up to £40,155 per annum   

Location: Remote with quarterly travel within the UK. See the “Please Note” section below for further details.

The vacancy   

We have an exciting opportunity for a SQL INSIGHT ANALYST to join our Data, Insight and Research Team working to support teams charity wide in making data-driven decisions. If you believe in the power of data, evidence and how that can help the lives of our armed forces community, this is the role for you. 

Please see below for more information on what just might be your future role.  

About The Role  

As a SQL Insight Analyst, you will be at the heart of our charity’s ambition to drive our decision making through evidence and data backed insights. Working closely with the rest of the Data, Insights and Research team to enable their access to aggregated or granular data points from our Services and Fundraising databases.

You will become an expert on the data points we collect at Help For Heroes and gain understanding of how these all play a part in achieving our overall goal of ensuring Members of the Armed Forces Community Live Well after Service.

About You  

You will be a highly motivated SQL code writer with a passion for making a difference in our community. You will need a sharp and dynamic mind that can infer the business logic that underpins the work we do. You will have the adaptability to be able to speak both in business logic and in the translated SQL language that access the data points needed to provide insight on a particular business challenge. Good organisational skills, energy and the ability to listen, build relationships and inspire both confidence and curiosity within our dataset will be essential to drive the change the Charity is looking for.

We are looking for someone with:  

• The ability to write efficient and accurate SQL code.

• An aptitude for understanding business logic and translating that into all code written.

• Strong communication skills to ensure that requirements are agreed and understood on both sides of the ask.

• Basic knowledge of BI tools, in order to implement connections and code to allow for visualisation of the aggregated data.

• Effective and efficient organisational and IT skills. 

PLEASE NOTE:  

• We meet as a team quarterly, most often in London or in Downton (near Salisbury). Travel and accommodation if required would be provided.

• The successful candidate will work 35 hours per week over 5 days, Monday - Sunday. Core working days will be Monday to Friday with core working hours of 10am-3pm. Working hours will vary to ensure a total of 70 hours is covered over a two-week period, so please take this into consideration before applying.  

• The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check   

About the Team  

You’ll be joining a dynamic team of Research and Data Analysts who are passionate about supporting people to make a difference in their lives. We amplify the strengths already present in communities, forge lasting partnerships and initiatives that empower members of the AFC to thrive. Together, the Research and Data analysts provide the insights that empower leadership across the charity to make decisions that move us towards our goal of Armed Forces Community Members living well after service.

Please see the job description for more details.  

Closing date: 14th November 2025 

Please note: We may close this vacancy early should we receive a high volume of strong applications.  

We have an exciting opportunity for a content creator and social media expert, with a focus and interest in shortform video content, who thrives on planning, creating and delivering high quality content.

This is an exciting time to join an expanding social media team. The successful candidate will be working across two charity brands, Rethink Mental Illness and its partner charity Mental Health UK.

This is an agile role, working a minimum of two days a week from the London office, offering flexible working and some amazing benefits!

Position: Digital Content Creator

Location: Agile (required to work from the London office a minimum of 2 days a week)

Hours: Full time, 35 hours per week (flexible working available)

Salary: £30,880 (£33,880 inclusive of London Allowance)

Contract: Permanent

The Role

The objectives of the Communications and Campaigns team are to increase the public profiles of Rethink Mental Illness and Mental Health UK, mobilise public support to bring about change and ensure that all colleagues are aware of, bought into and engaged in contributing to the values and direction of the charities. 

A natural storyteller, you will have a talent for creating shortform video content that engages key audiences across our social media platforms. By generating ideas and making them happen, sourcing contributors, shooting and editing footage, you will monitor the performance of posts and proactively incorporate best practice to ensure that content is well received by audiences, and that the charities’ presence on its social media channels grows.

You will regularly collaborate with colleagues across both charities, the other founding charities and key partners to create compelling and inspiring content.

Main duties include:

• Creating shortform video content
• Project manage the production of video content for social media campaigns
• Ensure that the charity showcases its advice, information, programmes and services through shortform content.
• Champion and promote the brands, including their tone of voice, in our creative content.
• Working with the Social Media Manager, plan for and produces engaging content for relevant awareness events, including Mental Health Awareness Week in May and World Mental Health Day in October.
• Analyse the performance of video content
• Help the team keep up with social media trends, spotting opportunities

About You

A content creator and social media expert you will have experience of planning, shooting and editing footage to engage audiences across different social media platforms and of using creative design software (Adobe Creative Suite: Photoshop, InDesign, Illustrator and Premiere Pro - essential). With an eye for detail, you will use your project management skills to analyse the performance of social media content, refining and improving content through iteration.

You will also have experience of:

• Writing and editing copy to suit different audiences and providing updates and briefings at meetings.
• Being a brand guardian and supporting others to use brand and tone of voice guidelines.
• Planning, creating and scheduling engaging content across multiple social media channels, while optimising content by channel and audience.

About the Organisation

Rethink Mental Illness is the leading charity provider of mental health services in England that supports thousands of people through groups, services, campaigns and advice and information. This work supports the organisation in delivering its mission: “A better life for everyone severely affected by mental illness.”

Mental Health UK, Rethink Mental Illness’ charity partner, challenges the causes of poor mental health and provides people with the tools they need to live their best possible life at home, school and work.

In everything the charity does, it seeks to demonstrate the values: Passion, Equity, Commitment, Openness, Hope, Expertise and Understanding. If these values resonate with you, we would love to hear from you.

What will you receive?

You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development, and a range of e-learning courses.

You will also receive: 

• Employer funded pension
• Flexible working
• Life assurance
• Eye care vouchers
• Training opportunities
• 25 days annual leave, rising to 30 plus Bank Holidays
• Rewards, benefits and recognition platform
• Employee assistance programme
• Your birthday off
• Plus many more great benefits…

“It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference” Current staff member

We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

You may also have experience in areas such as Digital, Content, Digital Content, Marketing, Digital Officer, Content Officer, Digital Content Officer, Marketing Office, Content Creator, Digital Content Creator, Campaign Officer, Video Content, Online Content, Social Media Content Creator.

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

We are looking for a highly motivated individual, who has experience in line managing a globally dispersed team as well managing various partnerships globally. The role sits within the Heart for the Gospel Programme, which is part of the Department for World Mission. You will report to the Head of Programme and contribute to the work of the BMS World Mission.

Working with BMS World Mission provides the opportunity to help people experience faith in Christ and the abundant life He only offers. This role provides you with the opportunity to be involved in supporting mission workers and partners to preach the gospel, make disciples, plant Churches, supporting workers sent to some of the least evangelised places. Whether working on partnership agreement, budgets and grants or supporting the training of evangelists you will be playing a vital role in extending the kingdom of God, fulfilling the great commission and help BMS stay on the cutting edge of global mission. You will find fulfilment as your work contributes to people coming to faith in Christ and bringing transformation to communities.

The Lead role falls into four main areas as follows:
• Support the development and implementation of BMS strategy in the ministry area
• Lead, support and guide BMS mission personnel through effective line management
• Build relationships with BMS partners – striving towards fruitful mission impact
• Bring evangelism, church planting and disciple making movement ministry expertise into the wider work of BMS

This is a full time permanent role, fully remote and based in Thailand.
Our flexible working policy means we're open to hearing about your preferred pattern. Godly character and passion for making disciples among the least evangelised people are just as important to us as an extensive CV – we would encourage you to apply even if you feel you don’t satisfy all the preferred criteria. The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement.

Role Overview
The Talent Set are delighted to partner with our sector leading client to fill the position of Trusts and Foundations Manager. This role offers an exciting opportunity to lead a growing portfolio, develop innovative funding strategies, and contribute to significant organisational impact in a dynamic environment.

Key Responsibilities

• Manage and grow a portfolio of trust and foundation donors, with a focus on securing large multi-year commitments 
• Lead pipeline development through strategic prospecting and cultivating new relationships aligned with organisational ambitions.
• Oversee stewardship activities to maintain and renew existing funding agreements, ensuring ongoing supporter engagement.
• Collaborate with internal teams to develop compelling cases for support and identify new funding propositions.
• Manage and mentor an Officer responsible for smaller trust engagement and stewardship, supporting team development.
• Track funding targets and produce accurate reports to inform strategic planning, aiming to meet or exceed annual income goals.

Person Specification

• Proven experience managing trusts and foundations with a track record of significant fundraising results, 
• Demonstrable ability to strategically develop and expand a funding pipeline.
• Strong relationship management and stewardship skills to retain high-value funders.
• Experience in developing funding propositions and supporting organisational case for support.
• Excellent planning, organisational, and communication skills.
• Ability to lead and inspire colleagues, fostering a collaborative team environment.

What’s on Offer
Salary: circa £46,000

Hybrid working- 2 days a week in the office

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

An exciting opportunity has arisen for a Senior People Manager to join a well-respected organisation based in Central London.

This is a full-time, permanent role leading the People team to deliver high-quality HR services and strategic initiatives, ensuring employees feel supported, valued, and empowered to contribute to the organisation’s mission.

Key responsibilities of the role:

• Lead and develop the People team to deliver outstanding HR service and employee support
• Oversee policy development, employee relations, and performance management processes
• Implement and embed the organisation’s People Strategy in collaboration with senior leadership
• Drive continuous improvement across HR operations, including recruitment, onboarding, and learning & development
• Ensure compliance with employment legislation, GDPR, and internal policies
• Manage payroll and employee benefits in partnership with Finance and external providers
• Champion wellbeing, diversity, and inclusion initiatives across the organisation
• Produce and analyse HR data and reports to inform decision-making and strategy
• Act as a trusted advisor to leaders and employees on complex people matters
• Support organisational change activities, including restructures and talent development

Ideal candidate profile:

• CIPD Level 7 qualified with extensive generalist HR experience
• Proven people management skills, with the ability to lead and develop a team
• Strong knowledge of employment law, HR systems, and data protection
• Excellent communication, organisation, and problem-solving abilities
• Experience in policy development, employee relations, and learning & development
• Confident working with HR platforms such as Cascade or similar
• Passionate about delivering inclusive, high-quality HR services and continuous improvement

Location: Central London

Salary: £48,500 per annum (non-negotiable)

Working hours: Full-time, 36.25 hours per week

Working pattern: Hybrid

Contract: Permanent

This vacancy is being actively shortlisted, so early applications are encouraged. We are an equal opportunities employer and welcome applications from all backgrounds.