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We’re looking for a confident and compassionate LGBTQ+ Project Worker to join our supported housing team working across Brighton and Eastbourne.
This isn’t just a support role, it’s a frontline position that requires emotional resilience, excellent communication skills, and a grounded understanding of what it means to work in a supported housing environment. The people we work with often face intersecting challenges including mental health, trauma, identity-based discrimination, and housing insecurity. Your job will be to help them navigate these realities and move toward independent living with dignity, strength, and stability.
You’ll need to thrive in a role where no two days are the same. From conversations around rent and cleaning routines to complex safeguarding issues or mental health disclosures, you’ll be expected to step in calmly and confidently, without shying away from challenge.
We’re seeking someone who builds positive working relationships with both residents and housing providers, can adapt to rapidly changing needs, and brings clarity, kindness, and consistency to their work no matter what’s going on that day.
While this role is based in Brighton, we operate as one team across both Eastbourne and Brighton. From time to time, you may be expected to provide cover at our Eastbourne accommodation when needed.
The advertised salary includes London Weighting. As such, you will be responsible for covering the cost of travel to London for our monthly all-staff meetings. If additional travel to London is required as part of your role, these costs will also need to be covered by you.
Key Responsibilities
· To provide a high quality, flexible and responsive support service to LGBTQ+ people, supporting them for independent living or suitable alternative housing through the provision of 1-1 support sessions and group work.
· To assess the individual needs of each person and provide a bespoke support plan.
· To ensure that effective service user participation mechanisms are in place.
· To ensure a high level of customer care and practice at all times.
· To develop links with relevant external agencies.
Main Duties of the Post
Support Sessions
· To give holistic support to LGBTQ+ people accessing our supported accommodation service and to provide proactive support to these service users who are sometimes hard to engage.
· To meet service users regularly to provide structured support, in relation to LGBTQ+ and Housing specific issues, such as gender identity pathways, mental health services, health issues, safeguarding, liaising with the professional network.
· To work with LGBTQ+ people accessing supported accommodation to develop and review individual support plans and risk assessments.
· To liaise with other service providers ensuring service users receive the necessary support to sustain their accommodation, acquire relevant independent living skills, maintain or improve positive physical and mental health and access into meaningful occupation of their time.
Financial Support
· To assist service users in maximising and managing their income including universal credit, ESA, PIP and Housing Benefit.
Semi-independent Living Support
· To work with service users to enable them to develop the life and social skills necessary to sustain their accommodation and prepare them for independent living.
· To assess individual service user’s suitability for independent accommodation.
· To act quickly to manage incidents and to advise, support and assist service users unable to maintain supported accommodation into more appropriate housing options.
Resettlement
· To support service users in the completion of application forms necessary to support move-on housing, including the private rented sector.
· To ensure that all service users are provided with information about local services whilst in supported accommodation and during their move on.
· To ensure all service users are fully aware of their rights and responsibilities in their home.
· To work with housing providers, both public and private, to negotiate move on options.
Groupwork, Consultation and Participation
· To work as part of a team in developing user participation.
· To identify and develop appropriate and flexible processes for consulting with our service users, via social media platforms, newsletters, events and workshops.
· To devise innovative and creative ways of involving LGBTQ+ people in the running of the schemes with an independent approach.
· Supporting our residents to participate in group and peer support and to access online support mechanisms.
· Facilitating and promoting an LGBTQ+ group work programme.
Other Duties
· To establish and maintain accurate and complete records in all areas of work.
· To complete statistics for the collation of performance and funding information.
· To maintain up to date knowledge of legislation and regulations in relation to funders and other key areas.
· To participate in individual and clinical supervision meetings, annual appraisals and training.
· To act in accordance with the organisation’s Diversity Policy, Health and Safety Policy, Code of Conduct and all other corporate policies and procedures.
· To act in the best interests of Stonewall Housing and its clients at all times.
· To work evenings as necessary.
· To promote Stonewall Housing at external meetings and community events.
· To carry out any other duties commensurate with the aims and objectives of the post that may be require.
PERSON SPECIFICATION
Essential Experience
· Lived experience, or experience of working with homeless people or vulnerable LGBTQ+ people, in a voluntary or paid employment setting.
· Experience of working with and delivering services to a diverse client group with a wide range of support needs.
· Experience of lone working and working as part of team.
Essential Knowledge
· Knowledge and understanding of the causes and effects of homelessness, particularly in relation to LGBTQ+ people.
· Knowledge of the current benefits available to single people.
· Knowledge of common themes, trends and issues within supported and shared accommodation.
· Knowledge of pathways into medical and social support for LGBTQ+ people.
Essential Skills and Abilities
· Ability to provide a range of housing related support services, i.e. assessment, developing and using support plans, support planning, key working, independent living support, welfare benefits advice and providing resettlement support.
· Ability to manage challenging behaviour and complex needs, report and raise incidents and safeguarding alerts.
· Ability to prioritise and maintain case work across multiple projects at the same time.
· Excellent recording and reporting skills to accurately reflect work with young people.
· Excellent written and verbal communication with vulnerable people.
· Ability to effectively involve and engage LGBTQ+ people in services.
· To be resilient in regard to working with challenging behaviour from service users who may have experienced trauma leading them to be mistrustful of support providers.
As with all members of Stonewall Housing’s Team, the postholder will also:
· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.
· Have strong networking and relationship-building skills.
· Have a positive and can-do attitude.
· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.
· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.
· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.
· Be able to travel occasionally around the UK for key events.
· To work as part of a mostly-remote team, embracing online communication and collaboration tools.
· To receive regular supervision from the line manager and attend training courses as required.
Your attitude and personal attributes
· A commitment to equal opportunities in all aspects of work.
· A commitment to the aims, values and beliefs of the organisation.
· Ability to empathise with vulnerable LGBTQ+ people.
Conditions:
This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.
More about who we are:
Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.
Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Domestic Abuse and Supported Accommodation.
We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.
Our Values:
· We are LGBTQ+ informed.
· We are tenacious.
· We are empowering.
· We are collaborative.
· We are inclusive.
What we can offer you:
Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.
Our benefits include:
· Competitive salary
· Flexible working
· Generous annual leave – 30 days (FTE)
· An additional ‘Stonewall Housing’ day off per year
· Pension scheme
· Employee Assistance Programme
· BHSF health cash plan
Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.
Applying for the role:
No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.
We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
For more information about us, please visit our website and follow Stonewall Housing on our social channels.
Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact John, our Director of Services, on john[at]stonewallhousing[dot]org.
Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.
Providing LGBTQ+ people of all ages who are homeless or at risk of homelessness with support, advice and advocacy.


The client requests no contact from agencies or media sales.
Location: Bradford, Hybrid with travel to other sites as required.
Salary: £32,755 per annum
Permanent, 35 hours per week, Monday – Friday, 9am to 5pm.
We’re on a journey of transformation. We’re finding new ways to achieve our purpose of providing families with affordable, sustainable and safe homes. We’re innovating for our customers and to create a thriving workspace that supports everyone.
We’re a team of passionate, dedicated people, working to drive change for the better. We’re building something special here and we want driven, creative people to join us.
If you’re looking for a career where you can be part of change, share your ideas and help us transform, there’s never been a more exciting time to join us and shape our future.
About the role
Are you passionate about planning, governance, and driving change?
It’s an exciting time to join Accent and be part of our growing Transformation team. You’ll be joining at a pivotal moment where you can truly make your mark - right at the centre of initiatives that improve how we work for our colleagues and customers. As a PMO Coordinator, you’ll be the engine behind planning and governance excellence, enabling consistent portfolio governance, demand management, and portfolio reporting. Your support will drive continuous improvement in PMO processes and decision-making, helping us deliver smarter, faster, and better.
What you’ll do
• Coordinate portfolio planning activities, ensuring projects and initiatives are prioritised, aligned with strategic objectives, and resources are allocated effectively.
• Lead governance forums, including stage-gate reviews - capturing progress, risks, and actions to keep delivery on course.
• Maintain and update the Portfolio Dependency Log, providing visibility of interdependencies and potential impacts.
• Support the PMO in collecting resource forecast data from all projects and consolidating into a clear portfolio view.
• Act as a champion of change, influencing adoption of new processes, tools, and mindsets across the business.
• Use strong stakeholder engagement and influencing skills to bring diverse teams on the journey and embed data-driven decision-making.
About you
• Foundation-level Project Management qualification (e.g. PRINCE2 Foundation, APM, PFQ) or equivalent experience
• Previous relevant experience in portfolio/PMO coordination
• Good understanding of project management methodologies and governance processes.
• Proven ability to coordinate multiple portfolio workstreams in a busy, fast-paced environment.
• Coordinate portfolio planning activities, ensuring projects and initiatives are prioritised, aligned with strategic objectives, and resources are allocated effectively.
• Strong influencing skills to bring stakeholders on the journey and embed data-driven decision-making.
• Champion of change – able to influence adoption of new processes, tools, and mindsets across the business.
• Clear and effective communication skills, able to convey information to both technical and non-technical audiences.
• Comfortable preparing and presenting updates to colleagues at various levels.
• Attention to detail and commitment to maintaining accurate and up-to-date documentation.
• Experience using portfolio or project management tools (e.g., Outlook, Sharepoint, MS Teams, MS Project, JIRA, Power BI, or similar).
A place to build a future
We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day’s leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.
And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.
We’re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may have experience of the following: Portfolio Coordinator, PMO Coordinator, Project Management Office Coordinator, Portfolio Management, Programme Support Officer, Project Support Officer, Transformation PMO, Governance Coordinator, Change Coordinator, PMO Analyst, etc.
REF-225 236
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
York – with travel to Selby, Northallerton and Harrogate
Ref PWN-251
Closing date: 07 January 2026 at 9am.
Are you a driven, collaborative and compassionate individual with a proven record of working with male adults in the criminal justice system, whether in the community or in prisons? Do you have experience of engaging successfully with challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, or people who are angry and confused?
If so, St Giles Trust is looking for a Personal Wellbeing Navigator to oversee the delivery of Personal Wellbeing services to referrals of community offenders and prison leavers, including families, made by the Probation Service in North Yorkshire.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
You will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison. This will involve undertaking assessment and action planning with individual service users which will result in timely and prescribed outcomes being achieved, and creating a safe and trusting environment, using trauma informed practice to successfully facilitate a supportive and constructive relationship with service users. You will deliver a range of interventions to service users, including group work sessions where required, and work with service users flexibly, meeting and undertaking interventions in a range of prescribed locations across a wide geographical area.
We will also rely on you to develop and maintain positive working relationships with external agencies including Probation, Prisons and partners, and work towards contractual targets and outcomes within agreed timescales and in line with specified quality standards. Using agreed CRM databases, recording all activity relating to caseload and ensuring all information is recorded within agreed deadlines are all also vital aspects of the role.
What we are looking for
- Experience of working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project
- Knowledge of the requirements of managing a caseload, including maintain and updating records, remaining focused on action plan goals and keeping to deadlines
- An understanding of the barriers faced by people with complex and multiple needs
- The ability to assess clients’ needs and provide tailored, client-led support through action planning and interventions involving advice, guidance, advocacy, and coaching
- Impressive interpersonal, relationship-building and communication skills, verbal and written
- A flexible, collaborative and professional approach to your work.
Please note this role requires an Enhanced Adults DBS check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 07 January 2026 at 9am. Interview date: 15 January 2026
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
This is a new role within our client following functional changes over a number of years. The Head of Supported Living is a senior leadership role responsible for overseeing and developing supported living services for adults with learning disabilities within the charity including our client's Shared Lives schemes and their residential home.
The role ensures that services are person-centred, high-quality, and compliant with regulatory and organisational standards, while empowering individuals to live independently and achieve their goals.
Leading culture and change with experience, integrity, collaboration and transparency sits at the heart of the role.
The role responsibilities will ensure that our client is able to support more people with learning disabilities, autism and mental health problems to lead healthy, active and equal lives. Their ambition is to become a leader in social and green care integration through the alignment of the personalisation agenda, technological enhancement and advancement and holistic health and wellbeing.
To achieve this ambition, they will transform their services to ensure that they are effective, efficient and impact and outcomes focused. There will be clarity of the offer, understanding of the financial modelling in a very challenging political environment and respect of the unique culture and history of the Charity whilst innovating through the power of accessible technology.
The post will be responsible for ensuring that services are targeted at people who will gain the most benefit from the Trust’s community (campus) offer within rural and urban contexts. The role will create an “expert driven” provision which is evidence based and provides independent living and a life of opportunity through an ethos of co-production, health and wellbeing.
The role will implement agreed strategy, developing delivery plans that are executed with high quality communication and engagement ensuring that the voices of both staff, people supported and families are heard.
The role will be responsible for continuous value for money service enhancement and will deliver significant growth ensuring close and meaningful relationships with authorities, commissions and private markets resulting in increased funding and healthy waiting lists for the homes and services provided. The post will be responsible for a significant budget and will require the financial acumen to manage this effectively.
As a direct report to a member of the Executive Management Team (EMT) the role becomes a member of the Senior Leadership Team (SLT) and will be pivotal in delivering an ambitious transformation agenda and delivering the charity’s Brilliant Future Strategy.
Location & Travel
West Midlands, Gloucestershire and Hertfordshire
The role will cover our communities at Stourbridge (West Midlands), Grange Village & Oaklands Park (Gloucestershire) and St Albans & Delrow, Watford (Hertfordshire).
You will be based at one of the communities within the region, with regular travel between communities.
You will be required to attend quarterly leadership away days and other meetings which will require overnight stays.
Duties & Responsibilities
Leadership
- Lead, manage, inspire and develop high performing, highly respected and skilled supported living teams across three communities, supporting and line-managing direct reports to achieve agreed objectives, which will in turn support the delivery of the wider strategic objectives of the Trust.
- Foster a culture of excellence, inclusion, and respect.
- Actively contribute to the Senior Leadership Team, sharing collective responsibility for the development, delivery and evaluation of cross-departmental projects and activities.
- Implement the operational delivery plan that delivers the strategy for supported living services, aligning with the charity’s mission and values.
- Drive continuous improvement and innovation in service delivery to meet the evolving needs of service users with a particular focus on an ageing population and integration of younger people’s services.
- Monitor and respond to sector trends, legislation, and best practices to maintain a leading-edge in-service provision.
- Lead evidence based, high quality communication and engagement opportunities at community level that support the Trust to become an irresistible employer, measured through agreed annual and pulse survey results, positive feedback and clear understanding of the Trust’s direction of travel and objectives.
- Understand, contribute and support the fundraising needs of the charity to ensure added value for those that we support.
- Working with peers, people supported and practitioners; develop digital innovation and technology solutions to create a modern, flexible service and opportunities to support and evidence healthy lifestyle choices that align to the Trust’s Green Care goals.
- Support the development of a Theory of Change for Supported Living and Housing Management across the region and be responsible for implementation of agreed outcomes.
- Ensure effective recruitment, training, and professional development of staff.
Supported Living Operations
- Ensure the delivery of measurable and high performing supported living services. Manage and drive improvements in the performance and quality of all services by setting clear objectives, targets and KPIs, evidence regular monitoring and implementation of actions to address under performance.
- Ensure all supported living services meet or exceed regulatory standards (e.g. CQC or equivalent) and internal quality benchmarks.
- Develop and implement systems to measure and report on service outcomes and impact.
- Lead on contract negotiations with funding bodies and across the region to maximise income for the delivery of supported living services.
- Ensure services are co-produced and that co-production is central to the work of the supported living teams and services are delivered in line with the ‘I-statements’.
- Through the Theory of Change, develop a clear model of active support that enables independence and clarity of needs led provision.
People We Support Advocacy
- Promote a person-centred approach, ensuring that people we support have choice, control, and opportunities to achieve their Life of Opportunity aspirations.
- Establish systems for gathering and responding to feedback from those supported and their families.
- Embed the Family Charter and support a culture of transparency.
- Ensure safeguarding policies and procedures are rigorously implemented and adhered to.
Housing Management
- Ensure properties are fully let to minimise void loss to the target groups identified in the approved strategy.
- Work with colleagues in the Property and Land Services to secure alternative use for unlettable properties to maximises income aligned to agreed plans, tenure and opportunity.
Strategy Implementation, planning, budgeting, and reporting
- Contribution to and implementation of the approved strategies and tactical plans that support the delivery of a Brilliant Future (e.g. Older People, Community Development, Stakeholder Engagement) .
- Develop and manage a significant and comprehensive operational annual budget and set of KPIs in line with income constraints and create evaluation & monitoring systems that drive value for money and agreed delivery objectives.
- Develop and manage budgets for supported living services, ensuring financial sustainability recognising that the Charity does not fundraise for statutory provision.
- Monitor and control expenditure, ensuring cost-effectiveness without compromising quality.
- Provide monthly insights, performance reports and analysis using proportionate systems appropriate to different audiences and including Executive, Board of Trustees and Trust strategic documents (such as Annual Report and Impact Reporting).
- Ensure contracts are approved and in place for the delivery of all commissioned services.
- Ensure the service procures goods and services in line with the established governance frameworks in place at the Charity.
Stakeholder Engagement
- Lead on the development and maintenance of purposeful operational relationships with key stakeholders within the region including funders, commissioners, health services and other partners.
- Work with stakeholders to develop and transform services to meet evolving needs of the local community.
- Support fundraising activity by providing impact reporting as required by the fundraising team and our supporters and local development of volunteering programmes that add value to the unique services of the trust.
- Build meaningful relationships with families in a way that is transparent and aligned to good practise and safeguarding/MCA principles.
- Advocate for the needs and rights of adults with learning disabilities within local and national forums.
- Represent the charity at key events, meetings, and networks.
- Identify and pursue relevant funding opportunities including grants, contracts and partnerships ensuring that key stakeholders are informed and aware of relevant opportunities.
Transformation and Change
- Contribute to, and support, the Theory of Change development of the current model for delivery of supported living
- Lead the services across the region through transformational leadership and collaborative implementation of the new model for supported living
Governance, Regulation and EDIB
- Ensure that all supported living activities adhere to charity and housing legislation and meet contractual obligations
- Ensure supported living services comply with the regulatory requirements of the Care Quality Commission.
- Represent the charity internally and externally, including Trustee meetings, as required.
- Observe and comply with all Camphill Village Trust policies, including the key policies and procedures on Confidentiality, Data Protection, Health & Safety, Safeguarding and Information Technology Policies and Procedures.
- Own, develop and review the suite of policies and procedures and delivery frameworks for Green Care and Education and Skills.
- Ensure the development, implementation and review of risk registers and business continuity plans for communities and services in the region.
- You will champion a culture of equity, diversity, inclusion and belonging ensuring all team members feel valued, respected and empowered to carry out their role successfully and support the delivery of our strategy.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent.
- Leadership in Health and Social Care level 5 or equivalent.
Desirable
- Safeguarding Adults level 5 or equivalent.
- Professional Housing Qualification level 5 or above.
Knowledge & Experience
Essential:
- Experience of working and leading teams in not for profit and voluntary sector organisations which deliver services for adults with learning disabilities and autism.
- Can demonstrate a strong understanding of the needs and rights of adults with learning disabilities.
- Experience in coaching and mentoring for success.
- Experience in significant budget management responsibilities.
- Experience in seeking new growth opportunities that are aligned to business strategy.
- Significant experience of managing change, successful service redesign and transformation, in particular lean thinking and other typical models.
- Experience of successfully leading teams to affect and embed change through powerful communications and engagement.
- Knowledge of housing management and housing legislation.
- Experience of leading housing management services within a context of delivering supported living.
- Experience in the development and implementation of policy and procedure.
- Knowledge of Care Quality Commission regulations as they relate to supported living, residential care and shared lives.
- Experience of leading teams over a wide geographical location combining hybrid working styles.
- Know what constitutes excellent safeguarding practice.
- Track record of successful contract negotiation.
- Experience in developing and implementing systems that evidence performance, outcomes and impacts.
Desirable:
- Experience of developing digital transformation opportunities and the implementation of innovation and digital systems.
- Experience in the development and implementation of Theory of Change methodology.
Personal Attributes
- Excellent communicator – who can communicate with a wide range of people and using a variety of methods.
- Excellent interpersonal, rapport building and active listening skills.
- Good organisational and project management skills.
- Strong leadership skills.
- Able to support and coach others.
- Good team player - able to lead teams and be part of a team.
- Be an ambassador for the Trust and represent the Trust at events and meetings.
- Ability to manage complex information and present it in a coherent manner.
- Ability to travel between communities and stay overnight as required.
Our client is an equal opportunity employer.
Our client is committed to safeguarding and promoting the welfare of all adults who use their services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant pre-employment checks including a DBS check
They reserve the right to close this advert early if they receive a sufficient number of applications.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an opportunity to lead a varied and meaningful engagement and volunteering portfolio within a small, supportive charity. You’ll support and develop volunteers, build relationships with community partners, and coordinate public engagement activities to ensure that people’s voices shape local health and care services. If you’re looking for a role where your work has real purpose, where you can grow your skills and where new ideas are genuinely welcomed, we’d love to hear from you.
The client requests no contact from agencies or media sales.
St Peter’s Hospice is seeking a compassionate, experienced Team Lead to manage our Psychological Therapies team to deliver specialist psychological care for people affected by life‑limiting illness and bereavement. You will combine leadership and management with direct clinical practice.
It’s an exciting time to join the team as we develop our services to meet our strategic ambitions – leading, learning and innovating to deliver specialist palliative psychological support.
The role
- Provide day‑to‑day operational leadership and line management for our Psychological Therapies service, setting clear standards and fostering collaboration.
- As a qualified psychological therapist, you will hold a small clinical caseload, delivering evidence‑based one‑to‑one and group interventions, in person and virtually.
- Ensure the team are clinical governance (audit, investigations, KPIs) and safeguarding; contribute to service development and continuous improvement.
- Work as part of a multi‑disciplinarily team and with external health, social care and third‑sector organisations.
What we can offer you:
- Band 7 equivalent salary from £47,810 up to £54,710 per annum, dependent on experience, plus enhancements
- Working hours are 37.5 per week, Monday- Friday
- Permanent position
- Access to staff wellbeing and employee support services
Location & working pattern:
Based at our Brentry site with travel across Bristol, North Somerset and South Gloucestershire; remote working by agreement.
A full driving licence and access to a car required.
Interview Date: 27th January 2026
Due to the nature of the work involved, this role is exempt from the ROA and the jobholder will be required to undergo a Disclosure and Barring Service Check.
We will be screening as we receive applications and therefore strongly encourage applications as early as possible to avoid disappointment.
All applicants must be eligible to work in the UK before they apply for a vacancy and be able to provide evidence of this.
Strictly no agencies.
The client requests no contact from agencies or media sales.
Playskill is a Hertfordshire based charity supporting pre-school children with physical disabilities & delays and their families. Across two sites in Watford and Hemel Hempstead, our work helps to build family resilience in the pivotal early years of a child’s life. Our specialist early intervention work delivering multi-disciplinary therapeutic play sessions, parent training/modelling, family social respite events and family support provides holistic family centred work aiming to build foundational skills for life
The Family Support Lead will coordinate our Family Support service across all locations providing holistic support to families of children with a physical disability/delay living in Hertfordshire, always keeping close adherence to best Safeguarding practice and procedures.
The role involves working with the Head of Family Service and Operations and Head of Development to develop the Support Worker team to deliver high quality family support. This may mean supporting families in group settings, family centres or in the home and holding caseloads with a holistic view in how to best meet need. Working closely with local stakeholders (including but not limited to schools, family hubs, social care, health and other voluntary sector organisations), the wider Playskill team and families, this role will deliver family-centred practice, ensuring positive outcomes for families.
We are looking for someone who has an understanding of Special Educational Needs and Disabilities and the challenges to navigate education, welfare and health systems. They will need to understand the needs of families and be able to work collaboratively.
The role will be responsible for the integration of our Support Worker team and family support services, ensuring best practice and identifying training needs as they arise.
You must be well organised and able to demonstrate the ability to develop strong relationships with a wide range of stakeholders. As a self-starter, you will be able to use your own initiative, can problem solve and prioritise, with good planning and organisational skills. You will be expected to manage your weekly diary ensuring you are offering timely, quality support across our sites and within the community. You will be expected to have a positive, resilient attitude, be able to work under pressure, meet deadlines and be flexible and adaptable.
All employees will be expected to make a commitment to Playskill’s core values of Respect, Compassion, Collaboration, Whole Family and Support.
What we can offer you
• Wellbeing support
• Supportive colleagues
• Pension
Diversity statement:
Playskill is an equal opportunities employer and has a high number of team with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.
Safeguarding statement:
Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.
Closing Date: 5pm, Wednesday 17th December 2025
Interview date: Tuesday 6th January 2026
Interview location: Hemel Hempstead
Reg Charity no 1198233 (formerly 1122745). Funded by The National Lottery Community Fund.in
Applications from candidates will be contacted and asked to complete an application form prior to consideration for interviews.
The client requests no contact from agencies or media sales.
Are you passionate about empowering people to improve their mental wellbeing and support for ongoing recovery?
We have an exciting opportunity for a Wellbeing Activities Worker to join our Oxford team. This new role is all about expanding the support we offer to clients, focusing on mental wellbeing and ongoing recovery.
Your work will help connect people with their communities, reduce the risk of hospital admission and rough sleeping, sustain people’s tenancies and enable clients to reconnect with and explore new hobbies by providing holistic mental health and wellbeing support.
As a Wellbeing Activities Worker you will work across different settings within the community, clients’ accommodation, and day centres to engage and support people experiencing homelessness.
Key responsibilities include:
- Design and deliver 1:1/group sessions and activities to promote good mental wellbeing – such as healthy cooking, exercise, mindfulness, gardening, creative projects, volunteering, and community-based activities.
- Empower clients to access opportunities, attend appointments, and build confidence, resilience, and social networks.
- Collaborate with colleagues and clients on recovery plans, helping set and achieve goals that improve mental wellbeing; may include identifying training, volunteering, and employment opportunities.
- Manage clients’ budgets and personalisation funds, and maintain accurate records such as risk assessments and case notes.
- Recruit and supervise peer volunteers, and ensure client voices help shape service delivery.
- Build strong partnerships with local mental health and wellbeing services.
- Your normal working hours will be (Mon-Fri) on site.
About you
We are looking for someone who can work creatively, and inspire clients to take positive steps to improve their mental wellbeing. If you bring the below we would love to hear from you:
- Experience of inspiring and empowering vulnerable people with complex needs, to identify and achieve goals that aim to improve their wellbeing.
- Team working and collaboration skills to work across different services to overcome barriers for those facing multiple disadvantages.
- Understanding of homelessness and the challenges that impact engagement in wellbeing support.
- Strong communication and organisational skills, with the ability to manage your time and build relationships with clients, colleagues, and partners.
- Knowledge of action planning and confidence using IT systems for administration and reporting.
- Experience delivering activities, in both 1:1 and group sessions.
Above all, you will be passionate about helping people rebuild their lives and ready to create new opportunities that make a real difference.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 7 January 2026
Interviews and assessments on 20-21 January 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Are you an Events Co-ordinator looking to take the next step in your career? Would you like to join a respected global professional organisation where your ideas matter, your development is supported, and your work has a genuine impact across an international community?
This is an exciting opportunity for an Events Co-ordinator to join a highly skilled eight-person events team delivering high-quality events around the world.
Why this Events Co-ordinator role stands out
- Hybrid working with modern offices near Victoria & St James’s Park. 2 days a week in the office.
- Generous annual leave (5–6 weeks bank holidays)
- Private medical insurance, pension up to 7.5%, life assurance & income protection
- Strong wellbeing support, social events, and a positive, friendly team culture
- Excellent career development, training, and support for professional memberships
About the organisation
You’ll be joining a respected global membership body dedicated to helping families plan their futures. The organisation delivers up to 30 high-profile events each year, from webinars to international conferences, providing thought leadership and driving engagement across the sector.
As an Events Co-ordinator, you’ll play a key role in ensuring these events run smoothly, professionally, and to a consistently high standard.
What you’ll be doing as Events Co-ordinator
You will:
- Deliver the annual portfolio of virtual events and support in-person events
- Create event plans, timelines and schedules, coordinating across departments
- Build and manage events on the Cvent registration platform
- Host and coordinate virtual events on Zoom
- Work closely with colleagues, speakers, suppliers and sponsors
- Provide high-quality customer service to members and delegates
What you’ll bring
To succeed as an Events Co-ordinator, you’ll need:
- Proven experience in a similar events role
- Experience delivering virtual events
- Strong systems experience (Cvent or similar essential)
- Proficiency in Microsoft Office and experience using Zoom/webinar tools
- Excellent organisation, communication and relationship-building skills
Inclusion matters
The organisation is committed to fairness, equity and inclusion. You will be welcomed, supported and valued for who you are, and encouraged to bring your full self to work. People from all backgrounds and identities are invited to apply.
If you require adjustments during the recruitment process, support will be provided.
- How do you demonstrate strong planning, organisation and project management skills in an events role?
- Describe your experience using Cvent or other event management software.
- Confirm your skills with MS Office and webinar platforms such as Zoom.
- How do you build strong working relationships and deliver excellent customer service?
The deadline for applications is Friday 2nd January 2026. Early applications are strongly encouraged.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Head of Surveying and Minor Works (Surveying, ADR & Legal Disrepair)
Hackney Council
Repairs & Maintenance | Climate, Homes & Economy Directorate
Salary: £70,860 - £78,860 (Inclusive of Market Supplement)
Goodman Masson is delighted to be partnering with Hackney Council to recruit a Head of Surveying and Minor Works, a senior leadership role driving standards, compliance, and resident-focused service delivery in one of London’s most dynamic boroughs.
This is a key role leading the Council’s surveying function and its Legal Disrepair and ADR service, ensuring that homes are safe, compliant, and well-maintained while minimising disrepair liability and safeguarding the Council’s legal and financial position. You will oversee a team of area surveying managers and the Legal Disrepair/ADR Manager, providing strong technical leadership, strategic direction, and operational oversight across complex caseloads.
You will lead the management of all legal disrepair matters, working closely with legal teams, contractors, and internal partners to reduce risk, improve case outcomes, and strengthen early intervention. A core responsibility includes establishing robust processes to address damp and mould, ensuring effective investigation, timely resolution, and compliance with Awaab’s Law.
As the technical lead for surveying, you will oversee defect diagnosis, property inspections, quality assurance, and compliance with building regulations and safety standards. You will develop clear policies, streamlined systems, and accurate reporting frameworks, ensuring a consistent and high-quality approach across all localities.
The role also demands confident leadership, strong performance management, and a commitment to continuous improvement. You will mentor and develop your teams, support cultural transformation, and ensure services are delivered in line with Hackney’s values of inclusion, accountability, and openness. You will be a key voice in resident engagement, representing the service at internal and external forums, contributing to locality planning, and ensuring residents are well-informed and supported throughout the repairs and disrepair process.
We are seeking:
• Senior leadership experience in surveying, legal disrepair or complex housing repairs services
• Strong technical surveying expertise with advanced defect diagnosis skills
• In-depth knowledge of disrepair legislation and risk mitigation
• Experience managing damp and mould cases and delivering compliance with legal frameworks
• Proven ability to lead and develop multidisciplinary teams
• Strong communication and stakeholder management skills, including experience working with legal professionals
• Financial awareness and experience managing budgets and contractor performance
• Commitment to delivering equitable, resident-focused services
This is a rare opportunity to lead a high-profile service area with real impact on residents’ safety, wellbeing, and housing quality across Hackney.
For further information or to apply, please contact [email protected]
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Project Administrator
We are looking for a Project Administrator in our busy and dynamic Fundraising & Marketing Department at World Vision UK.
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Position: Fundraising Project Administrator
Location: Milton Keynes / Hybrid 2 days a week in the office
Hours: Full-time 36.5 hours per week (part time considered)
Contract: Permanent
Salary: £25,080 per annum, depending on experience
Closing Date: December 23, 2025. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified
Interview Dates: W/C 12th January 2026
About the Role
As Project Administrator in our busy and dynamic Fundraising & Marketing Department at World Vision UK, you will be supporting marketing officers, leaders, projects, and teams to deliver exciting and impactful fundraising campaigns, projects, events, and initiatives to deliver excellent results for our supporters and donors.
You will be undertaking projects to support churches and networks whose generosity delivers funding to unlock life-changing opportunities for children living in poverty.
Your administration skills will ensure our department runs smoothly, with actions and decisions recorded, tracked, and delivered. With our improved learning review process and innovative projects delivering continuous improvement you can help us build the partnerships, campaigns and projects that make transformation possible.
It is a role where team working, excellent administration and project skills meets impact — turning processes and projects into actions and fundraising that changes lives.
About You
· Experience in project administration with excellent writing and communication skills.
· Able to juggle multiple projects/pieces of information, and form well-ordered activity lists
· Strong active listening skills to ensure minutes, decisions and actions are recorded and tracked for performance
· Confidence in supporting learning reviews on campaigns, events and initiatives.
· Demonstrates confidence in use of Microsoft Office applications, including Word, Excel, MS Planner and PowerPoint, and email applications
· Has an adaptable approach to tackling tasks, in taking on new activities and problem solving
· Has strong interpersonal skills and is a flexible team player
In addition to the salary offered, we offer:
· A flexible and supportive working culture
· Pension scheme (with employer contributions)
· Generous holiday allowance
· Free parking (Milton Keynes office)
· Opportunities for faith-based gatherings, prayer, and devotionals
· A welcoming, purpose-driven team who are passionate about making a difference
About the Organisation
World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.
An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.
World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.
Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.
You may also have experience in areas such Admin, Administrator, Administration, Fundraising, Fundraiser, Fundraising Assistant, Fundraising Administrator, Fundraising Project Administrator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Fundraising (Part-Time, 3 days/week)
Hybrid – Vauxhall, London | £47,342 (pro rata)
1-year FTC | Start ASAP
Join the UK’s leading personal safety charity and play a pivotal role in protecting lives.
Suzy Lamplugh Trust is looking for a strategic and relationship-driven Head of Fundraising to lead our income generation across trusts, foundations and statutory funders. This role is perfect for someone who wants autonomy, impact, and the chance to shape sustainable growth for a mission-driven organisation.
What You’ll Do
-
Develop and deliver our fundraising strategy
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Build a strong pipeline of trusts, foundations & statutory funders
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Craft compelling bids
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Lead excellent stewardship and funder relationships
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Work across teams to align opportunities and organisational needs
What We’re Looking For
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Proven fundraising success, including significant grants
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Strong writing and relationship-building skills
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Experience managing fundraising pipelines and reporting
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Highly organised, collaborative and mission-aligned
Why Join Us?
Your work directly supports victims of stalking, advances national safety initiatives, and influences policy that protects millions.
How to Apply
Please submit your CV and cover letter outlining how you meet the essential criteria.
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The client requests no contact from agencies or media sales.
Chief Executive Officer – The Abbey Centre
Location: The Abbey Centre, Westminster, London (site-based role, flexible working available)
Salary: £90,000 – £95,000 per annum
Contract: Permanent (Full-time, 37.5 hours/week; regular evening attendance for events as required)
Could you lead a much-loved community hub through its next chapter of stability, growth and civic impact?
About The Abbey Centre
Our charity has served the community of south Westminster since 1948 and has occupied The Abbey Centre building, a converted Victorian public bath house a stone’s throw from Westminster Abbey, since 1991. We are a site-based community hub and social enterprise, combining community services, training and outreach with venue hire, an on-site café and catering to generate income that supports our charitable work.
We work across employability, health and wellbeing, volunteering and practical support for vulnerable residents; the Centre welcomes people of all ages and backgrounds, and sees over 1,000 visits each week. Our strong partnerships with Westminster City Council, statutory bodies and corporate donors underpin commissioned activity and solidify our position as a trusted local delivery partner.
This is an opportunity for a visionary but hands-on leader to preserve the Centre’s warm, inclusive culture and outstanding reputation while further professionalising systems, developing our income, and shaping a multi-year strategy that secures the building and grows impact.
As our next Chief Executive Officer, you will:
• Strategy & Impact: lead a collaborative listening phase and then develop and deliver a 3–5 year strategy and rolling business plan that defines the Centre’s core offer and impact targets.
• Governance & Finance: own the annual budget and medium-term financial modelling, deliver full-cost recovery across activity lines and present timely, accurate management information to trustees.
• Operational Leadership: ensure continuity of community services, venue trading and café operations and strengthen operational systems including safeguarding, H&S and business continuity.
• Income Generation: drive commercial performance of venue hire, events and catering, professionalise fundraising (major donors, legacies, corporate partnerships) and lead bids for multi-year statutory contracts.
• Community & Partnerships: sustain and deepen strategic relationships with Westminster City Council, commissioners, local partners and corporate supporters to secure commissioned work and philanthropic income.
• Estate Stewardship: manage day-to-day stewardship of the Centre’s significant ageing building, overseeing maintenance, lease/compliance obligations and contractor relationships.
• People & Culture: build a cohesive senior team, embed clear role accountabilities, performance management and development, and protect the Centre’s welcoming culture while managing change.
• Brand & Profile: act as a visible ambassador locally and with funders to raise the Centre’s profile and champion its social value.
Who you are:
• A seasoned senior leader with proven experience in a small/medium charity, community organisation or social enterprise that combines front-line delivery with significant premises/estate responsibility.
• Demonstrable track record of leading strategic development and delivering organisational growth while balancing hands-on operational leadership.
• Strong commercial and earned-income expertise, with experience of running successful commercial – ideally site-based - operations.
• Confident in winning and managing statutory contracts and multi-year grant programmes; credible with local authorities, commissioners and corporate partners.
• Financially literate with direct budget and cash-flow accountability and experience of full-cost recovery modelling.
• A collaborative, visible and warm ambassador who builds trust quickly, communicates clearly and can present concise management information to trustees.
Why The Abbey Centre?
• A powerful mission: deliver practical services, companionship and opportunity for south Westminster residents in a civic, high-impact setting.
• A prominent, historic central Westminster location and a cherished community building offering scope for strategic estate planning and growth.
• A warm, loyal staff team and an engaged board navigating a positive leadership transition.
• A social enterprise model where successful trading directly funds frontline services and creates a platform for entrepreneurial leadership.
• The opportunity to shape a multi-year strategy that secures the long-term future of the charity and grows its impact in the community.
For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.
Closing date for applications: 9am, Monday 12th January 2026
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The post-holder will be based at GMRC but work alongside TRC and MASH women’s services and Greater Manchester Pathfinder partnership, with service users who have experienced sexual trauma but who present with additional complex mental health needs.
They will work with service users in partner organisation settings and in the community, working collaboratively with individuals, carers and partners from local multi agency providers and services, to assess and identify social care needs that may be potential barriers to the client being able to address their sexual trauma.
The post-holder will provide guidance, leadership and consultation on social care legislation and policy to the team and to other areas of mental health services, including joint working where appropriate.
They will contribute to developing and maintaining high standards of decision making and professional practice in the field of social work.
The post-holder will be responsible for a caseload of service users under the care of the Pathfinder Partnership, supporting them in their recovery journey.
They will provide specialist social work interventions to service users and their carers / families, and involve them in all planning, helping to develop social resilience, motivation and daily living skills.
The client requests no contact from agencies or media sales.
The Head of Nursing and Quality is a senior strategic and operational leader within The Children’s Trust, responsible for delivering the highest standards of nursing, clinical care, safety, and clinical governance across the organisation. Reporting directly to the Director of Nursing and Quality, the postholder provides professional leadership for the nursing and care workforce, oversees the day to day clinical management of the organisation and deputises for the Director of Nursing and Quality / Registered Manager as required.
This role ensures compliance with all relevant regulatory frameworks, including CQC, OFSTED Care, National Minimum Standards for Children’s Homes, and national patient safety requirements, while fostering a culture of excellence, continuous learning, and improvement. The postholder will lead on the development of evidence-based practice, ensuring services are safe, equitable, responsive, and aligned with The Children’s Trust’s strategic objectives.
Interview date: Friday 2 January 2026
This role is not open for sponsorship.
Duties and Responsibilities
Strategic Leadership and Professional Practice
- Provide highly visible, credible leadership to nursing and care teams across the organisation.
- Act as a key delegate and deputy for the Director of Nursing and Quality / Registered Manager.
- Champion a culture that promotes safe, equitable, compassionate, and evidence-based care.
- Ensure children, young people, and families are meaningfully involved in shaping service delivery and evaluating their experience.
- Lead the development and delivery of organisational initiatives, contributing to strategic objectives, the business plan, and the organisational dashboard.
- Proactively network externally to promote the organisation’s clinical and professional profile.
Regulatory Compliance and Quality Assurance
- Ensure full compliance with CQC, OFSTED Care, National Minimum Standards for Children’s Homes, NMC standards, and other applicable legislation.
- Lead audits of CQC and Ofsted standards, identifying gaps and implementing robust action plans.
- Assist in the continued development, implementation, and maintenance of an effective organisation-wide clinical governance framework.
- Jointly coordinate the completion of the annual Quality Account.
- Lead clinical policy development, ensuring all clinical policies are evidence-based, current, and understood by staff.
Patient Safety, Clinical Risk and Incident Management
- Lead a culture of transparency, learning, and continuous improvement within the Nursing and Care directorate.
- Implement and oversee the Patient Safety Incident Response Framework (PSIRF) and annual associated plan alongside the Head of Clinical Governance.
- Ensure timely review and oversight of incident reporting, risk assessments, serious incident investigations, and associated actions.
- Promote and strengthen organisational processes for identifying, mitigating, and monitoring clinical risks.
- Communicate themes and learning from incidents across the organisation.
Workforce Leadership, Development and Management
- Provide professional leadership to nursing, care, safeguarding, respiratory, pharmacy, clinical governance and clinical education teams.
- Line manage: Business Support Manager, Senior Clinical Lead, Lead Respiratory Nurse and three house managers, and associated teams.
- Ensure robust workforce planning, including appropriate skill mix and safe staffing.
- Lead recruitment and retention strategies for nursing and care services in partnership with the People Team.
- Ensure regular, high-quality clinical supervision, appraisal, and professional development opportunities.
- Oversee NMC revalidation processes and compliance with professional standards.
- Build high-performing teams through motivation, recognition, coaching, and consistent performance management.
Nursing and Care Leadership
- Provide strategic leadership for the nursing and care education team and line manager this through the Senior Clinical Lead.
- Ensure a safe and effective education provision aligned with national standards and NMC, and other regulatory requirements.
Safeguarding
- Ensure strong collaboration with safeguarding professionals ensuring safeguarding governance, policy implementation, training compliance, and multi-agency collaboration.
- Provide senior oversight of safeguarding concerns, investigations, and learning in conjunction with the Director of Nursing and Quality, and wider safeguarding team.
Infection Prevention and Control (IPC)
- Provide leadership for infection prevention and control, ensuring compliance with national guidelines.
- Monitor infection data, oversee IPC audits, and initiate improvement strategies.
- Promote best practice in all clinical and residential settings.
Documentation, Information Management and Digital Systems
- Ensure safe, accurate and secure medical and care records, with regular audit for compliance.
- Maximise use of digital systems to support clinical decision-making, documentation, and governance.
- Ensure clear, consistent standards for record-keeping across all clinical and care areas.
Resource, Budget and Performance Management
- Hold delegated responsibility for staffing and non-staffing budgets across nursing, care, and residential services.
- Lead capital and equipment planning to ensure all clinical environments are safe and fit for purpose.
- Review and ensure effective skill mix and resource allocation.
- Set SMART objectives for direct reports and monitor performance through structured quarterly reviews.
Senior Leadership and Organisational Responsibilities
- Serve as a critical member of the Nursing and Care Senior Leadership Team.
- Participate in the senior site manager weekend rota.
- Communicate organisational messages effectively and relay staff feedback to senior leaders.
- Undertake additional duties aligned with the role’s scope and organisational requirements.
- Ensure full compliance with Health & Safety regulations and The Children's Trust policies.
Wellbeing and Emotional Resilience
- Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.
- Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.
- Treats challenges and problems as a learning experience.
- Remains organised and focused when under pressure.
- Responds appropriately and effectively to all constructive feedback.
- Motivates self and other.
Education:
- Registered Nurse.
- Leadership / management qualification.
- Master’s degree in relevant subject.
Experience:
- Evidence of recent management and leadership experience at equivalent to Band 8c or above, for a minimum of two years.
- Evidence of continuous professional and personal development.
- Experience of working with children and families with complex health needs.
Skills, Abilities & Knowledge:
- Dynamic, passionate, open, collaborative, and supportive leadership style.
- Able to build teams and delegate.
- Able to problem solve and make informed decisions, and take charge of events.
- Excellent interpersonal skills.
- Strong influencing skills in depth knowledge of all relevant regulatory legislation, with experience of implementing and working to them.
- Demonstrable track record of achievement in quality and patient safety.
- Experience of leading a service and of transformational change.
- Experience managing projects.
- Experience of effective partnership working, with both internal and external stakeholders.
- Experience of managing budgets.
Personal Qualities:
- Commitment to the vision and values of The Children’s Trust.
- Flexible and ‘can do’ attitude to competing commitments in workload.
- Highly motivated and reliable.
- Ability to cope working in a demanding environment.
- Commitment to maintaining personal wellbeing and the wellbeing of colleagues.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.


