Communications planning manager jobs

Family Support Worker – Thames Valley

£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)

Thames Valley and surrounding areas.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Thames Valley Care Team.

Reporting to the Family Support Manager of the Thames Valley Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

This role covers Thames Valley and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website and apply online.

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our Thames Valley Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

Purpose

As a key member of our Senior Leadership Team, reporting directly to the CEO, you’ll drive innovation and oversee the delivery of high quality services that empower students to thrive. You will lead the membership facing services and staff including the Advice Service, Opportunities team and Student Voice team.

Key Responsibilities

• Lead the strategic development of our membership facing services (Advice Service, Opportunities ad Student Voice).
• Operationally manage team leaders and staff fostering a culture of collaboration, inclusion and proactivity.
• Utilise data, research and feedback to identify student trends and introduce new interventions and initiatives.
• Oversee democratic processes, representation structures, and feedback mechanisms to amplify student perspectives and drive positive change.
• Developed policies and processes to enhance services and oversee an operational budget for the membership services.

The Organisation

A not-for-profit association with an annual income of approximately £3 million. Their work includes events, learning, networking, and research, delivered in collaboration with leading partners and academic institutions. Operating primarily from the UK with a growing presence internationally, all team members contribute to the successful delivery of their flagship Annual Conference & Exhibition.

The Job

You will be a key part of a small Finance team, reporting to the Chief Operating Officer, managing the Accounts Executive and working collaboratively within the wider team. The Head of Finance will be responsible for delivering accurate and timely financial data, and monthly reporting, budget monitoring and year-end accounts.
Key responsibilities include:

• Managing invoicing, payments, and reconciliations
• Preparing UK and Irish VAT returns
• Supporting the annual audit and year-end accounts
• Producing monthly budget reports and management accounts
• Monitoring cash flow and liaising with asset managers
• Deputising for the COO when required
• Contributing to system improvements
• Acting as Secretary to the Finance and Audit Committees

The Person

We're looking for a qualified accountant, ideally immediately available or on short notice.
You'll bring:

• Strong financial systems and Excel skills
• Excellent attention to detail and analytical thinking
• A methodical, organised approach and strong time management
• A collaborative mindset and high-level communication skills
• A proactive attitude to improving systems and processes

What's in it for You?

Salary: £70,000

Contract: Full-time, 9 months - 1 year (35 hours/week)

Location: Hybrid - 2 days/week in their City of London office, with Tuesday as a core office day

Employee Benefits Package:

• 12.5% bonus (pro rata)
• Annual Leave: 27 days (rising to 30 days with service)
• Pension: 7.5% employer contribution, with a minimum 5% employee contribution
• Life Assurance: 4x salary
• Income Protection: Up to 75% of salary after 6 months' incapacity
• Private Medical Insurance: Bupa
• Dental Cover: Bupa dental plan
• Wellness Programme: Discretionary benefits

What to Do Now

If you're interested in joining a purpose-driven organisation with a collaborative culture, please apply now.This role is being managed by Peter O'Sullivan at Hays Senior Finance.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The Coach’s role will be to engage with our adult beneficiaries, supporting them to identify and achieve their aspirations for themselves and for their families.

Adopting a holistic, person-centred approach, she will support beneficiaries both to reach short term goals (through the delivery of Information, Advice and Guidance) and to develop the resources, skills and behaviours necessary to make longer term progress (through Coaching) across the five ‘pillars’ of our social mobility framework:

• ­ Employability 
• ­ Education 
• ­ Family stability 
• ­ Money management 
• ­ Resilience and well-being 

We currently have 3 Social Mobility Coaches on the team.  Whilst supporting women across all five pillars, each Coach has specific areas of responsibility, which may change from time to time.  We anticipate that for the first twelve months of employment at least, this new Coach will have specific responsibility for building out our Employment offer.

As our Union Operations & Admin Co-ordinator, you’ll be the friendly face and steady heartbeat of JMSU. From welcoming students at reception to helping them find the support they need, you’ll make every interaction feel positive, accessible, and engaging.

Behind the scenes, you’ll keep our operations running smoothly - supporting day-to-day processes, ensuring our spaces remain welcoming, accessible and safe and, guiding our brilliant team of part-time student staff. With a focus on excellence, you’ll recruit, develop, and support them, empowering our students to grow in confidence, build new skills, and deliver exceptional service across JMSU in a positive, inclusive environment.

You’ll bring strong administrative experience, excellenaddt organisation, and a keen eye for compliance. If you’re proactive, people-focused, and energised by the buzz of a student-led environment, this is your opportunity to make a real impact at the heart of JMSU.

To find out more about this role, working for JMSU and to apply, please visit the 'work for us' section of our website.

Interviews will be held on either 28th or 29th January 2025

About JMSU

It’s our job is to make sure students get the most out of their University experience.  We put our students at the heart of everything we do – whether it’s empowering the student voice, planning events, helping to develop campaigns, providing them with opportunities to make friends and learn something new, and everything in between.

I IIf you’re on the lookout for a role in a friendly, hard-working environment which offers bucketloads of autonomy, support and fun, we want to hear from you. 

Taking Action on Inclusion  

At JMSU, we are dedicated to building a diverse and inclusive workplace. We're proud to be a welcoming, friendly and inclusive team and want all our people to feel safe and confident to be themselves and feel they belong.  

We are also not scared to admit this is a work in progress! We know the importance that students see themselves reflected by our staff team and we welcome applications from all backgrounds.  We particularly encourage applications from Ethnically Diverse candidates who are under-represented within our core staff team and operate a Guaranteed Interview where the minimum essential criteria are met.

You can read more about this and our commitment to Equality Diversity and Inclusion on the 'work for us' section of our website.

Don’t meet every single requirement? 

If you are excited about this but there are criteria you don’t match exactly, please don’t be put off applying. It may not be a deal breaker - just make sure you get across why you think you're right for it and how the gaps may be approached. Even if not right for this role, you might be perfect for another.

We have some great staff benefits 

• Location, Location, Location: We’re right in the centre of Liverpool and surrounded by everything the City has to offer
• Commuting made easy: Our main office is a few minutes walk from both Lime Street and Liverpool Central train stations
• Office goals: Our modern, open-plan office offers good space, staff chat and city views

• Hybrid Working: Enjoy the best of both worlds - mix up your working week between the office and your home space
• Annual leave aplenty: Make the most of 32 days of annual leave (plus public holidays) and enjoy regular time off
• ‘Tis the season to be off work: We’re closed for Winter break, so you can take a rest or enjoy some seasonal activities
• Flexibility: We offer a range of flexible working options for when life gets in the way of working 9-5, Monday to Friday, and are happy to consider any specific needs
• Every day is a school day: There’s plenty of learning and development opportunities to explore and help you grow, and we have access to all LJMU staff development
• Carer perks: We offer enhanced parental leave and pay options, including grandparents leave, shared parental leave, adoption leave, maternity and paternity leave, paid emergency time off for carers and paid Carer’s Leave
• Paid Volunteer Leave: Support your cause with 3 days of paid leave for volunteering
• Get active for less: All staff can make the most of reduced LJMU gym membership, which includes classes too
• Discounts aren’t just for students: Save extra pennies with access to student discount schemes including Student Beans, Unidaysand others
• Wellbeing covered: We offer an Employee Assistance Programme, a Voluntary Healthcare Scheme, Individual wellbeing plans and a day one sick pay scheme to help take the extra stress out your life
• Nest Pension Scheme: We will contribute 6%
• Cycle to Work Scheme; good for sustainability, your pocket and your healthy lifestyle goals!

Hertfordshire RECONNECT Worker (Maternity Cover)

Location: Hertfordshire

Salary: £24,000 per annum

Vacancy Type:  Full Time

About The Role

Are you passionate about supporting people as they transition from custody back into the community?

Join Forward Trust as a RECONNECT Worker (12-month maternity cover), delivering an inclusive, person-centred service that helps individuals access the health, wellbeing and support networks they need to thrive after release.

You will provide tailored advice, guidance and care planning for people 12 weeks pre-release and up to 6 months post-release, ensuring they connect with the right services, from substance use support to mental and physical healthcare.

What You’ll Do

• Process referrals, complete detailed needs assessments and update referrers on outcomes.
• Create bespoke care plans and offer continued support to service users after release.
• Manage a diverse caseload, supporting reintegration and engagement with local healthcare and wellbeing services.
• Assist the Team Leader with recruitment and training of prison peer supporters.
• Build and maintain strong relationships with healthcare teams, prison staff, Offender Management and other key partners.
• Keep accurate and concise case notes, assessments, care plans and risk assessments.
• Support the development of clear referral pathways across internal and external agencies.
• Contribute to safe, holistic service delivery and share best practice with colleagues.
• Refer service users to the Forward Meet & Greet service and support Meet at the Gate releases.
• Ensure individuals are fully connected with community services in preparation for release.

What You Bring

• A full UK driving licence (essential).
• Strong organisational skills and confidence managing a busy caseload.
• Excellent communication and partnership-working abilities.
• A compassionate, inclusive and proactive approach to supporting people with complex needs.

Make a real impact at a pivotal moment in someone’s life. Apply now and help build safer, healthier futures.

Please note: Prison Vetting is required for this role which is managed by HMPPS & can take between 8-12 weeks to process. 

Please see attached Job Description for full details

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.ml

Job summary

The Head of Services and Support is a key role at Bowel Cancer UK, leading the delivery of our patient support services. We currently provide high-quality support, but we know we need to do even more - reach more people and have an even greater impact.

The Head of Services and Support will lead the development and delivery of our patient support services. This is a pivotal role with key areas of focus:

• Drive innovation in patient support.
• Expand our reach and accessibility to ensure no one faces bowel cancer alone.
• Build strong partnerships with stakeholders.
• Champion technology and digital solutions to enhance service delivery.

You’ll work closely with the Director (Senior Leadership Team), your colleagues on the Extended Leadership Team and your services team to set strategic direction and ensure our services are impactful, inclusive, and evidence based.

Applications will be reviewed and interviews conducted on a rolling basis.

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

Based within the Wiltshire Domestic Abuse Service, the IDVA team works within a multi-agency system to provide a trauma responsive, person centered independent service for victims of domestic abuse, empowering choice through informed decision making.  You will hold a case load of high-risk victims, working proactively to support them and their families.

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.

Key Responsibilities

• Provide a high-quality service to those at the highest risk.
• To provide practical and emotional support to service users, working jointly with them to carry out, implement and review needs assessments and support plans.
• To understand and work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse, in order to reduce the risk for service users and their families.
• Identify and assess the risks and needs of service users using an evidence-based risk identification checklist.
• Work with high-risk service users to help them access services, to keep them and their children safe.
• Advocate for high-risk service users with agencies who can help to address the domestic abuse.
• Understanding the role of all relevant statutory and non-statutory services available to service users and how your role fits into them.
• Providing information to service users in relation to legal options, housing, health and finance.
• Develop and maintain working relationships with all key agency partners to address the safety of high risk service users ensuring their needs are met and safety plans are coordinated particularly through the MARAC.
• Manage a case load ensuring each person receives the appropriate support, tailored to their needs.
• Support the empowerment of the service user - assisting people to recognise the features and dynamics of domestic abuse present in their situation, and help them regain control of their lives.
• Support service users to maintain existing accommodation and to advocate on their behalf, in order to access accommodation and additional support.
• To recognise, respect and address the needs of service users who face barriers when seeking help to access the service, including those from different ethnic and cultural backgrounds, LGBTQIA+ communities, disabled people, those with complex needs and other groups which services have found difficult to reach.
• Provide practical and emotional support in relation to criminal and civil remedies, housing, health, education, employment, welfare benefits, counselling, legal aid and children’s support.
• Accompany service users, when needed, to other relevant agencies and support them in their interactions with these agencies.
• Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.

General Responsibilities

• Live and embody the FearFree values.
• To promote the service to external agencies where applicable.
• Give information and support to service users regarding their other needs and refer them to other support services as required.
• Ensure our service is widely accessible – adapting practice as required to suit individuals.
• Work across a large geographical area to ensure locality is not a barrier to accessing services.
• Deliver training and information sessions to promote our service, and increase awareness and understanding of domestic abuse, sexual violence and stalking for victims and those who harm.
• Have a responsibility around safeguarding of both adults and children, maintaining knowledge of appropriate policies and procedures and integrated working.
• Support other agencies in the identification and referral of domestic abuse, sexual violence and stalking issues via promotion of service and institutional advocacy.
• Ensure all referrals are clearly logged on our database and all case records are kept fully updated, according to FearFree policies and procedures.
• Engage with case management supervision, reflective practice and clinical supervision as required, taking an active role in managing own wellbeing and supporting the wellbeing of your colleagues.
• Support colleagues in all services across FearFree as required.
• Support the sustainability of the organisation by participating in fundraising activities and sharing ideas and contacts for income generation.
• To engage in and contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
• Undertake all statutory and mandatory training, as required by the organisation.

Application

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Role: Music Development Officer

Reporting to: Executive Director / Senior Lead

Salary: £17,042.40 (pro-rata of £28,404)

Hours: 21 hours per week

Contract: Fixed term – three years from start date

Location: Home, with the option to work from an office in Cardiff or Carmarthen.

Summary

We’re looking for a Music Development Officer to join our fantastic team at Disability Arts Cymru! Do you have a passion for music and a commitment to promoting the rights of disabled people? This could be the perfect opportunity for you. If you’re excited by the power of art to explore social issues and inspire real change, we’d love to hear from you.

What it’s like to work with us

Disability Arts Cymru (DAC) is a Charitable Incorporated Organisation funded by the Arts Council of Wales. We’re a membership organisation that produces and promotes art which reflects the lived experience of disabled people in Wales and champions equality across the arts. At the heart of everything we do is the social model of disability. We work to challenge barriers and negative attitudes, helping individuals and organisations understand that it is society and negative attitudes, not impairments, that disable people.

Working for DAC means joining a small, highly experienced, and enthusiastic team based across Wales. Most of our work is home-based, though you’ll be expected to attend events around the country and visit our headquarters in Carmarthen or Cardiff from time to time. Our staff benefit from a generous annual leave allowance, including a Christmas and New Year office shutdown, additional discretionary days, two team social days each year, and a friendly weekly remote coffee chat over Zoom.

What you’ll be doing

You will manage and support a group of DAC musician members, helping them to create new work, access opportunities, and grow both creatively and professionally. This will include hosting events, developing and leading projects, building and maintaining relationships with partner organisations in Wales and beyond, administering and supporting arts commissions, and delivering training when required.

What we’re looking for

• Practical experience in the arts, specifically within a music context.
• Proven experience planning and delivering projects to a high standard.
• An effective communicator, able to engage with people at all levels.
• A positive team player, who collaborates well and builds strong relationships internally and externally.
• Strong organisational skills, with the ability to manage multiple projects, meet deadlines, and work effectively remotely.
• A lived understanding of the experiences of disabled and/or deaf people in Wales, alongside a passion for using art to drive social change.

Knowledge, skills and experience

Essential

• Relevant experience, or demonstrable knowledge, of delivering socially impactful arts projects in Wales.
• Strong awareness of the music industry in Wales and established relationships with key people in the sector.
• Educated to degree level, or with significant equivalent industry experience.
• Ability to plan, deliver, and support arts projects and events.
• Strong understanding of the lived experience of disability and a working knowledge of the Social Model of Disability.
• Effective interpersonal skills with the ability to build and maintain relationships, and to communicate effectively with people at all levels.
• Strong organisational skills, with the ability to manage time, prioritise workloads, and deliver to deadlines in a home-working/hybrid environment.
• Ability to work positively and collaboratively within a small staff team, including cross-artform collaboration.
• Excellent IT skills, including MS Office and digital communication platforms (e.g. Zoom, Teams).
• Experience gathering and evaluating feedback to report on project impact and member needs.
• Clear understanding of equality, diversity, and access in the arts, with particular emphasis on the Social Model of Disability.

Desirable

• Fluent Welsh speaker
• Experience of delivering training

How to apply

To apply, please complete an application form and equalities form and return them by email with the subject line: “Music Development Officer”.

When completing your application, please provide examples demonstrating how you meet the knowledge, skills, and experience criteria outlined above.

Please note: Due to the nature of this role, only written application forms will be considered. We especially welcome applications from disabled and deaf people and those from underrepresented communities.

Deadline: 19/12/2025

Are you passionate about empowering people to improve their mental wellbeing and support for ongoing recovery?

We have an exciting opportunity for a Wellbeing Activities Worker to join our Oxford team. This new role is all about expanding the support we offer to clients, focusing on mental wellbeing and ongoing recovery.

Your work will help connect people with their communities, reduce the risk of hospital admission and rough sleeping, sustain people’s tenancies and enable clients to reconnect with and explore new hobbies  by providing holistic mental health and wellbeing support.

As a Wellbeing Activities Worker you will work across different settings within the community, clients’ accommodation, and day centres to engage and support people experiencing homelessness.

Key responsibilities include:

• Design and deliver 1:1/group sessions and activities to promote good mental wellbeing – such as healthy cooking, exercise, mindfulness, gardening, creative projects, volunteering, and community-based activities.
• Empower clients to access opportunities, attend appointments, and build confidence, resilience, and social networks.
• Collaborate with colleagues and clients on recovery plans, helping set and achieve goals that improve mental wellbeing; may include identifying training, volunteering, and employment opportunities.
• Manage clients’ budgets and personalisation funds, and maintain accurate records such as risk assessments and case notes.
• Recruit and supervise peer volunteers, and ensure client voices help shape service delivery.
• Build strong partnerships with local mental health and wellbeing services.
• Your normal working hours will be (Mon-Fri) on site.

About you

We are looking for someone who can work creatively, and inspire clients to take positive steps to improve  their mental wellbeing. If you bring the below we would love to hear from you:

• Experience of inspiring and empowering  vulnerable people with complex needs, to identify and achieve goals that aim to improve their wellbeing.
• Team working and collaboration skills to work across different services to  overcome barriers for those facing multiple disadvantages.
• Understanding of homelessness and the challenges that impact engagement in wellbeing support.
• Strong communication and organisational skills, with the ability to manage your time and build relationships with clients, colleagues, and partners.
• Knowledge of action planning and confidence using IT systems for administration and reporting.
• Experience delivering activities, in both 1:1 and group sessions.

Above all, you will be passionate about helping people rebuild their lives and ready to create new opportunities that make a real difference.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website. 

Closing date: 10am on 7 January 2026  

Interviews and assessments on 20-21 January 2026  

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Summary

EduSpots is an innovative, dynamic, and community-orientated UK and Ghanaian registered charity which connects, trains, and equips grassroots voluntary educators (named ‘Catalysts’) to drive community-led change through education spaces named ‘Spots’. Our vision is of a world in which communities unite to create the futures they want to see, through education.

Since 2016, through collaborating with over 400 local voluntary community educators and actors – named ‘Catalysts’ – who take a central leadership role in the development of the network, we have supported 50 communities in creating and running community-led and owned education spaces named ‘Spots’’. Together, we are developing a model for a community-led education space with accompanying network engagement that could have global relevance. 

Our Ghana-based team creates collaborative learning opportunities through three leadership programmes for Catalysts which are increasingly facilitated by the EduSpots app: the Ignite, Catalyse and Inspire Mentoring Programmes. These enable the Catalysts to lead EduKidz (early years education), DigLit (digital literacy), EcoSTEM (STEM and environmental education) and Ignite Equity (gender equity) clubs for learners typically aged 3-16, alongside locally designed education projects, reaching over 10,000 learners of all ages annually. 

We are in an exciting period of our development, having more than doubled our income, programme breadth and reach in the last two years, with a recent independent evaluation by Expectation State offering further evidence in support of our model’s outcomes. We have been recently selected for two accelerator programmes, who are supporting us as we consider the scaling potential of our model. In the period, we are aiming to double our network reach, bringing an additional 50 Spots into the network.

We won the Tes International Award in 2018 and the Big Give Supporters’ Choice Award in 2022, and we were recently selected as a finalist for the 2023 Their World Scale-Up Innovation Prize. In 2021, our Founder was a Finalist in the UNESCO-backed $1 million Global Teacher Prize.

We are excited by our future. 

About this role 

The Global Head of Operations is a new role being introduced in 2026 with the core purpose of strengthening systems, processes and strategic delivery across both EduSpots Global and EduSpots Ghana, offering hands-on support to the CEO and wider staff across a range of areas.

In this senior role, you will work closely alongside the CEO, offering her the advice and skills needed to move EduSpots successfully through a complex period of growth in a challenging fundraising context, enabling more learners and Catalysts to participate in a unique community-led model of education, whilst sharing our practice more widely.

We are looking for an organised and empathetic strategic leader, ideally with strong or developing skills across project management, finance, HR and MEL skills and an ability to work independently in a fast moving work environment.

This role has the potential to grow into a Director of Global Operations or Deputy CEO role in time for outstanding candidates, and carries significant organisation-wide responsibility.

Candidates should hold a genuine passion for educational equity, a strong belief in the power of community-led models to transform lives at scale and a high level of flexibility in a fast-changing yet friendly and playful work environment.

Whilst this role is remote, and open to all global candidates, you will need to have understanding and experience of UK law, accounting and policy development, or a strong appetite to build experience in this area quickly.

Main duties and responsibilities 

Systems

• Work with the CEO and staff to proactively strengthen systems and processes across the organisation, including monitoring, evaluation and learning frameworks and operations. 
• Support the wider team with IT, including general skill development, leading the Google Space system. 
• Monitor compliance to organisational policies and lead the quarterly review of the organisational risk register, working with the Ghana Head of Operations. 

Finance 

• Work with the Finance and Admin Officer to produce monthly and quarterly global management accounts, cash flow analysis and to complete the annual audit. 
• Lead the financial planning of the organisation, working with the CEO and the Ghana Head of Operations to create the annual budget. 
• Work with the Ghana Head of Operations to strengthen financial systems, processes, and training across the organisation. 
• Work with the Ghana Head of Operations to prepare budgets for funding bids as needed.
• Work with the grants team to track grant spending and produce consolidated financial reports (including expenditure from the UK and Ghana) for donors. 
• Ensure EduSpots’ new accounting software (QuickBooks) is fully embedded and utilised.
• Oversee bank account management, including payments, checking bank statements, and reviewing bank reconciliations for UK and Ghana.
• Ensure staff payroll (likely to be outsourced) and payments to freelancers / consultants are done accurately and in a timely manner.

HR

• Work alongside the CEO, Head of Operations, Safeguarding and Inclusion Managers  and wider staff to develop strategies to sustain and strengthen a high performing and friendly work culture. 
• Work across the team to strengthen HR and performance management structures, informed by best practice and legal frameworks. 
• Lead the recruitment of staff, consultants and volunteers in the UK (advertising roles, drafting contracts, contacting referees and completing all filing and administration relating to recruitment).
• Onboard new staff, provide training on policies and procedures, and track key information (leave, appraisals, etc) for UK staff. 
• Regularly review and keep the Staff Handbook up to date.
• Depending on skill-set, work with the CEO to lead professional development for staff across the organisation, liaising with trustees and advisory group members.

Administration & Governance

• Manage and maintain databases and our Google Drive system. 
• Ensure compliance with GDPR and adherence to our child safeguarding and protection policy. 
• Maintain insurance renewals, tracking and filing.
• Review and keep up to date all organisational policies in line with current legislation, working with the Trustees and Directors. 
• Assist the CEO in the administration relating to EduSpots’ governance, including board meeting arrangements and minute taking.
• Support the CEO in all ad-hoc tasks that arise, working closely alongside her to ensure the smooth running of the organisation. 

Strategic insight 

• Work closely with the CEO and staff/Catalysts across the organisation to ensure all EduSpots’ decision-making is strategic and in the best interests of the Catalysts, Sparks and Communities we partner with. 

Other areas 

• Depending on experience, you may in time take on management responsibilities for some staff, but this role is principally a systems strengthening and quality improvement role, working closely with the CEO to offer advice and additional capacity. 
• Depending on experience, you may support with grants writing / management and/or community fundraising. Experience of fundraising would be of significant benefit to the organisation in this key leadership role. 

Personal Specification 

Essential 

• Minimum of 7 years’ experience of operations in a small/medium charity context. 
• Self-starter with the ability to hit the ground running and work with minimal supervision with high levels of flexibility.
• Self-motivated, with an ability to motivate and energise others.
• High level strategic understanding, critical thinking and the ability to strengthen systems in a fast-paced high performance environment.
• Excellent communication, both oral and written.
• The ability to thrive and adapt in a fast-paced, creative and impact-driven culture. 
• Strong administrative skills with a high level of attention to detail. 
• Experience in creating user-friendly tools and processes to support project and quality management.
• Experience using Google Suite, with strong Excel skills.
• Tech savvy – ability to learn new tech tools efficiently.
• Experience coordinating others. 
• Excellent interpersonal and teamwork skills with strong empathy and cultural sensitivity 
• Strong personal alignment with the mission, vision and values of EduSpots. 

Highly desirable 

• Experience supporting charity Boards, and working with external bodies including auditors, tax authorities, and other official bodies is highly desirable.
• Experience complying and strong familiarity with UK charity regulations and requirements.
• Experience preparing budgets and financial reports for donors/grants. 
• Experience of working in a cross-cultural team.
• Experience of working with an international charity would be advantageous. 

Please send a tailored covering letter and CV addressed to the CEO Miss Cat Davison by Wednesday 31st December with a hope to meet shortlisted candidates for a first-round interview in the week starting Monday 12th January. 

Our mission is simple but ambitious: to create thriving places for young people and flourishing, resilient communities—supporting transformation in mind, body, and spirit.

YMCA St Paul’s Group (SPG) is a long-standing charity dedicated to empowering young people and strengthening communities across London. For over 150 years, we’ve been providing life-changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those at risk of homelessness. 

About the Role

As a Housing and Support Officer, you’ll play a central role within our Housing and Support team, helping us deliver exceptional care, stability, and guidance to our residents. You’ll often be the first friendly face they see—answering queries, providing clear guidance, and ensuring a welcoming, safe, and supportive environment for everyone who walks through our doors. 

This is a dynamic, people-focused role with a broad range of responsibilities. From reception and administrative duties to first aid, safety checks, and supporting new residents, your work directly contributes to a positive and meaningful experience for our community. No two days will be the same—and every day, your impact will be felt.

Key Responsibilities

First-Class Customer Service
You’ll be at the heart of our community, offering consistently warm, professional, and helpful support. Your interactions create a real and lasting difference for residents, visitors, and their support networks.

A Varied and Engaging Role
From managing calls and handling payments to coordinating repairs and mail, your everyday tasks keep our sites running smoothly. You’ll also support essential safety and security processes that protect our community.

Safety & Security Leadership
As a trained first aider and fire marshal, you’ll be trusted to respond effectively during emergencies. Regular wellbeing and facilities patrols will help ensure that residents feel secure, supported, and at ease.

Welcoming & Supportive Engagement
You’ll warmly welcome new residents, listen to concerns, respond to incidents of anti-social behaviour, and offer compassionate assistance to those who need it. Your attentiveness helps us maintain a safe and inclusive space.

Teamwork & Collaboration
Work alongside experienced housing advisors who share your commitment to making a difference. Your enthusiasm, empathy, and professionalism will be valued and celebrated as part of a supportive and dedicated team.

What We Offer

At YMCA St Paul’s Group, diversity, inclusion, and authenticity are core values. We want you to bring your full self to work—and we’ll support your voice, perspective, and growth through our Employee Resource Groups and inclusive culture.

We’re committed to your professional development, offering a broad learning and development programme that includes formal training, qualifications, and hands-on experience. You’ll have ongoing opportunities to progress and grow your career with us.

You’ll also enjoy a range of benefits designed to support your wellbeing in mind, body, and spirit, including:

• Free access to our gyms across all sites

• Discounts at major retailers and supermarkets

• Free wellbeing and counselling services

• Flexibility to work from multiple outer-London locations

• Career development programmes to help you thrive

• Family-friendly policies, including enhanced maternity pay

• Life Assurance (for permanent contracts)

(For a full list of staff benefits, please refer to our benefits guide.)

Team Leader 

£26,021 - £28,912 

Southampton 

Permanent, Full Time  

37 hours per week 

Must be a driver with own car and business insurance, willing to use for role. Applicants will not be interviewed for the post if a non-driver, as it is essential 

Generally Monday to Friday, possibly some occasional weekend support as and when client or service requires it 

Will need to be part of the 'on call' rota once settled in post 

Week 1 - 9am to 5pm 
Week 2 - 10am to 6pm 

No night work 
No bank holidays 

Southampton Housing First supports individuals aged 16 and over, who have high support needs and a history of entrenched or repeat homelessness, to have a home of their own where they can regain stability, safety, and support. We work in partnership with the council and various housing association to deliver intensive person-centred support and accommodation choices. 

Our priority is to find safe, permanent housing that’s suitable for the client. Once housing is found our dedicated team provides intensive one to one support to enable clients to maintain their accommodation and achieve their goals. 

If you love working with people and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you! 

Job Purpose 

· To lead and be part of a team that supports our clients to keep them safe and help them achieve their goals. 

· To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. 

Main Responsibilities 

· To support your team to achieve their potential through regular staff supervision, coaching, reflective practice and team meetings  

· To assist the contract and performance manager with ensuring the service is fully operational, our clients are receiving the appropriate support, and service KPIs are met 

· To be responsible for attendance management, performance management, quality assurance and any other staff related queries  

· To attend meetings, working closely with other agencies, services, stakeholders or commissioners to provide high quality support, manage risks and support service funding   

· To increase the presence of service in the local area, and engage with local communities and external partners to develop relationships, to identify how they can support us and our clients, maximise opportunities for clients as well as help us to win tenders and maintain contracts 

· To plan your team's rota, taking training and absence into account to ensure capacity within the team to support clients and prioritise high risk management referrals   

· To support your team where needed with their workload, and support a small caseload of clients   

· To be involved in the recruitment of staff for your team   

· To ensure an effective and timely response to all safeguarding issues taking appropriate action   

· To collate data and generate reports where needed  

· To support clients and staff in trauma informed and psychologically informed ways  

· To adhere to safeguarding responsibilities, following our safeguarding policy and procedure, and those of relevant local authorities, ensuring these are followed at all times 

· To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures  

· To provide basic first aid assistance until help arrives (full training is provided)  

· To work confidently and efficiently when lone working 

· To ensure accurate records on our client management system and compliance with GDPR through regular quality control checks 

· To maintain confidentiality 

· To carry out any other reasonable duties required in the interest of the organisation  

Additional Responsibilities 

· This role has line management responsibilities 

· This role has financial authorisation responsibilities 

· This role has on call responsibilities 

Role Requirements 

· This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role. 

· This role will require a full drivers’ licence and access to a vehicle 

· This role will require you to work flexibly across several sites 

· This role will require you to work with clients on a one-to-one basis 

· This role may require you to work nights and/or weekends 

· This role may require you to lone work 

Essential Criteria 

· Experience of working in a residential or institutional or similar sector 

· Excellent communication skills, both verbal and written 

· Clear verbal and written English 

· Strong keyboard skills for data inputting 

· Strong working knowledge of Microsoft Outlook, Excel, and Word 

· Confident and assertive manner  

· Strong team working 

· Ability to respond calmly to crisis 

· Deal promptly with and effectively react to challenging situations 

· Have an interest and genuine concern for homelessness and related issues  

Desirable Criteria 

· Experience of working in a leadership role 

· Understanding of the complex support needs of people experiencing homelessness or those with complex needs 

· Knowledge of voluntary and statutory agencies, housing regulations and the benefits system 

· Understanding of risk assessment and person-centred, outcomes-based delivery 

We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. 

About Us 

We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual’s skills and resilience to break the cycle of homelessness, poverty and exclusion. 

We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. 

We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. 

We’re committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. 

We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. 

A place to make things happen.
 
Salary: £40,200 per annum
Location: Yorkshire including Leeds, Bradford, Wakefield, Huddersfield, Keighley and Shipley. Hybrid with travel across your patch to meet business and customer needs.
Permanent, 35 hours per week, Monday - Friday 9am to 5pm plus on call as required.
 
We believe everyone should have a safe and affordable place to call home. It’s this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time.
 
We’re also proud to be at the forefront of change. We’re on a journey of transformation, finding new ways to support our customers - and our people.
 
If you’re looking for a career where you can learn new skills, try new things and shape your future, there’s a place for you at Accent.
 
About the role
 
As a Maintenance Surveyor, you’ll deliver repairs and voids maintenance services for up to 800 properties across your region, collaborating with our teams and contractors to provide our customers with high-quality, timely repairs. Your proactive approach and commitment to excellence will inspire others and make sure our property services are constantly improving.
 
The role is a mixture of site visits and desk-based work. You'll visit customer homes to understand their repairs needs, using your expert knowledge of the make-up of domestic buildings, HHSRS and schedule of rates to qualify repairs. You'll raise the repairs on our bespoke Housing Management System and update the customer account through to the completion of the works. You'll also uphold our Empty Homes (Voids) standard to deliver first-class quality homes in a timely manner.
 
In line with Awaab’s Law, you’ll play a key role in identifying and addressing hazards such as damp and mould promptly and effectively, ensuring that health-related repairs are not delayed. Your understanding of housing disrepair will be essential in ensuring compliance, protecting customer wellbeing, and reducing risk.
 
Through your collaboration with contractors, housing teams, and internal colleagues, you'll help improve service efficiency, enhance customer experiences, and contribute to Accent’s mission of providing quality homes and services.
 
About you
 
You should have a HNC in Building (or an equivalent qualification) or experience in maintenance and construction, an understanding of building design, building fabrics and associated lifecycles, plus a strong understanding of contract performance and budget management. You’ll have a strong customer focus, great communication skills, an ability to interpret building legislation and use operational software for property management. As you’ll be travelling around our different sites, you’ll also need a full UK driving licence and access to a vehicle.
 
A place to build a future
 
We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day’s leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.
 
And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.
 
We’re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.
 
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
 
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
 
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.  
 
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
 
You may have experience of the following: Maintenance Surveyor, Repairs Surveyor, Voids Surveyor, Building Surveyor, Property Surveyor, Housing Maintenance Surveyor, Disrepair Surveyor, Damp & Mould Surveyor, Voids & Repairs Officer, etc.
 
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