Communications project manager jobs in london, england

Head of Fundraising

Salary Scale: Grade PO5/6/7 £50,568 - £58,692, inclusive of London Weighting

Location: Copthall House, Sutton, SM1 1DA

Hours: Full-time 36 hrs per week, hybrid office/home working, standard working pattern is 8.45am – 4.30pm M-Th and 8.45am – 4.15pm F, with 30mins lunch break each day.

OHC&AT is a family of specialist education providers for over 1800 pupils and students from nursery to further education across 14 academies and 9 college centres in London, Surrey, Sussex and Berkshire.

Pupils and students within the OHC&AT family have a wide range of learning abilities and additional needs including autistic spectrum disorder; speech, language and communication difficulties; social, emotional and mental health; profound and multiple disabilities; and physical disabilities including multi-sensory impairment and complex health needs. To find out more about us, and what makes us a special place to work please visit our website.

We're looking for a passionate individual to join Orchard Hill College & Academy Trust as our Head of Fundraising. This is a new senior strategic position within Orchard Hill College & Academy Trust (OHC&AT), with overarching responsibility for all Fundraising across the organisation. Reporting to the Executive Director of Development, the Head of Fundraising will be a self-starter, who is target driven and proactive. We are seeking a hands-on, dynamic, and engaging person to take on this role. An outstanding communicator, who will build relationships across our schools and college to fully understand what the funding needs are. A fundraising all-rounder who will be able to identify which route of fundraising could be the most fruitful and have the know-how and ability to pursue these opportunities.

The post-holder is starting with a raft of opportunity. The College and Schools lend themselves to many corporate partnerships with their vocational courses for students ranging from, Catering and Hospitality, to Farming, Hair and Beauty and Retail. There are opportunities for companies to volunteer, mentor, sponsor awards and visit – all the ingredients necessary to attract and engage local companies. In addition, the items and activities that need funding, from sensory play areas and additional therapists to monthly night clubs for young adults with special needs, open up funding opportunities from across the board – individual donors, companies and trusts and foundations.

The Head of Fundraising will manage and support the Trusts and Foundations Manager and be able to expand the portfolio of Trust supporters through experience and knowledge and by supporting and guiding this post holder, who already has much success. Our Head of Fundraising will have excellent emotional intelligence and be able to represent OHC&AT at external meetings in a confident, compelling and informed way.

We are committed to promoting and advancing equality of opportunity by attracting and retaining the most diverse range of students, staff and partners.

Your application form will be scored according to each of the requirements laid out in the person specification for this role. Please demonstrate in your statement how your experience, skills and knowledge match the criteria that are required for the role.

How to Apply:

To apply for this role, you will  be directed to a ‘Login’ page on our E-Teach portal, once signed in, please complete and submit the Application Form.

Please note that CV applications cannot be considered.

Closing Date: 9am Monday 14th July 2025

Interviews: 22nd and 23rd July in person interviews at Copthall House, SM1 1DA

We encourage you to apply before the closing date as we reserve the right to arrange interviews and close this advert before the closing date if we receive applications from exceptional candidates.

Safeguarding Statement

Orchard Hill College and Academy Trust are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Appointments made will be subject to an Enhanced Disclosure via the Disclosure and Barring Service.

This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.

Orchard Hill College and Academy Trust is proud to be a Disability Confident Employer, committed to creating an inclusive and supportive workplace for all.

The Quality Mark Programme Lead will play a key role in shaping and supporting the strategic direction of our work with community and faith-led night shelters across England. Using insights from data and frontline experience to inform and strengthen the organisation’s wider work with night shelters, funders, stakeholder and partners.

The Quality Mark Programme Lead will be at the forefront of delivering and developing Housing Justice’s Quality Assessment Framework, a set of standards for non-commissioned emergency accommodation across England. This role is central to supporting shelters to meet and maintain high standards in safety, dignity, and service delivery for people experiencing homelessness. The postholder will lead the operational delivery of the Quality Mark, provide guidance and leadership to a small team, and engage with stakeholders to ensure the framework continues to reflect emerging best practice.

Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

We're now looking for an exceptional Senior PR and Press Officer to help us amplify voices, challenge persistent, negative narratives around the social security system, and shift public attitudes about financial insecurity. Ideally, you’ll already have solid PR and press experience within a charity or comparable organisation’s press office, excellent media contacts, and the strategic mindset to put people’s real lives and complex challenges front and centre in your storytelling.

You’ll be someone who writes clearly and persuasively, handles sensitive topics with genuine care, and who’s excited by the challenge of finding creative ways to engage diverse audiences. Your strong relationships with journalists will help us ensure the voices of people facing financial insecurity are represented accurately, widely, and compassionately in the media.

We offer flexible working patterns, both in terms of hours and remote working. All team members come into our welcoming Farringdon office at least once a week, and you'll be joining a warm, supportive team that believes in each other, celebrates great work, and loves what we do.

Please note that all employees are required to work from the office a minimum of 1 day a week.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS). 

We’re genuinely excited to hear from you.

Closing date: 20th July, 23:59

Interview date: 11 Aug for first interviews, 18 Aug for second interviews

About us:

The UK Cyber Security Council works to bring together stakeholders to build and drive engagement in the cyber security profession, through developing standards and ethical practice, demystifying career routes into the profession and promoting the profession.

In collaboration with multiple UK Government departments and the National Cyber Security Centre (NCSC) we develop, promote and oversee nationally recognised standards for cyber security, in support of the UK Government’s National Cyber Strategy to make the UK the safest place to live and work online.

The UK Cyber Security Council also offers organisational membership, which is open to all organisations that share an interest in promoting, supporting, and developing the cyber security profession.

About the role:

The Business Support Officer role sits within the Professionalisation team at the Council which develops and manages a range of products including the development and management of the Council Standard, cyber security specialisms and professional titles. The team is also responsible for managing and supporting licensed bodies, developing the career framework, and implementing and managing processes for mapping to our Professional Titles.

The role is varied but primarily administrative with scope for the role holder to develop skills and experience in project management, monitoring, reporting, and stakeholder engagement.

Main Duties and Responsibilities (not necessarily in priority order)

· Support the Professionalisation team with the development, implementation and management of cyber security specialisms, mapping and business as usual requirements.

· Undertake administrative tasks across the Professionalisation team that contribute to the professional registration processes enabling cyber professionals to apply for Chartered, Principal, Practitioner and Associate registration.

· Co-lead the Youth Advisory Panel with colleagues with support from the Project Manager – Careers & Skills as required.

· Assist with project and risk documentation. Support and assist with maintaining detailed project plans, models, and tools.

· Provide relationship and stakeholder management and administration where required.

· Organise and support the facilitation of panels, committees, webinars, and other events.

· Liaise with partner organisations and support the delivery of professional registration workshops for applicants/registrants.

· Assist with pilot programmes and transitions as agreed with the line manager, including taking meeting minutes and updating documents including action and risk logs.

· Ensure that appropriate records are added and maintained through the use of the organisation’s CRM system and professional registration Register.

· Contribute to a cohesive approach with colleagues across the organisation maintaining open and effective communication with internal and external colleagues.

· Assist with the preparation of progress reports, as required, for Senior Leadership team.

· Comply with data protection legislation and act responsibly on matters of data disclosure both internally and to third parties.

· Carry out ad-hoc tasks, for the team, supporting the effective and efficient functioning of the Council.

· Represent the Council in a professional manner and act, at all times, in a manner that will not damage its reputation.

· Work from a positive, growth mindset, to solve issues and problems that may arise and to adhere to the organisation’s values.

Essential Criteria

· Experienced administrative and effective organisational skills

· Strong written and verbal communication skills with the ability to present information to a wide audience

· Experience of supporting projects, working to deadlines and managing a varied workload

· Enthusiasm to grow in and with an early-stage organisation

· Good professional judgment and ability to handle sensitive matters with discretion

· Ability to work positively in a remote and fast paced team within the organisation

· Excellent IT and digital skills including Microsoft 365

Desirable

· Knowledge of the cyber security profession

· Knowledge of professional registration and ethics

· Experience of working with diverse and professional stakeholders and maintaining sustainable stakeholder relationships

· Experience using databases, CRM systems and/or project management tools

· Experience working with committees, panels, volunteers and subject matter experts

· Experience of, or a demonstratable interest in education management, careers or outreach activities

This job description is intended as a general guide to the scope of the post and may change in line with the needs of the organisation or at the request of the line manager

This job description is intended as a general guide to the scope of the post and may change in line with needs of the organisation and/or at the request of the line manager.

Next Steps

Deadline for application: Monday 30th June

Interviews: w/c 7th July

Start date: As soon as possible

How to apply:  Please send your up-to-date CV, along with a covering letter showing how you meet the essential criteria and any of the desirable criteria: via the apply button above.

We review applications on a rolling basis and may close the vacancy early if we find the right candidate

Equal Opportunities Statement:

We actively encourage applications from a wide range of people from diverse backgrounds to apply for our positions as we are committed to having a team that is made up of diverse skills, experiences, perspectives and abilities. We actively support diversity and inclusion and ensure that all our employees are valued and treated with dignity and respect as we want to encourage everyone in our business to reach their potential. Please do let us know of you need any additional support or adaptations made to the application process, and we will do our best to accommodate.

We are a small but mighty team, with huge ambitions to transform more lives of those who live with an intellectual disability, through the power of sport.

If you are just looking for a job, then we are probably not for you. However, if you are an experienced finance and business operations professional able to demonstrate strategic and operational ability around financial planning and processes as well as delivering cost effective, efficient and fit-for-purpose business services, then we would like to hear from you.  Charity finance experience and experience in a similarly broad role covering other areas of business operations including IT, risk management, data protection & data management and health & safety is a must.

We continue to be focused on our vision to create an inclusive world for all, driven by the power of sport, through which people with intellectual disabilities live active, healthy and fulfilling lives. We are a small, but growing, team with huge ambitions, and applicants must be comfortable operating in an environment where working under your own initiative is expected and encouraged.

We are looking for people who are passionate about Special Olympics and are completely aligned with our values. We are authentic. We act with honesty, integrity and respect. We are creative and innovative. We love to embrace difference and doing things differently. We are brave, courageous, resilient and determined. We listen and are led by the voice of our athletes. We are always kind. We are Inclusion in Action.

We are continuing to build a high-performing team who care for each other and care about our cause. Our athletes are incredibly inspirational, courageous and insightful people, and they deserve a team who are equally committed and passionate about our mission.

This is a permanent, home-based role. There will be the requirement to attend internal and external meetings or events which will involve travel away from home and working outside of normal hours.     

The role is both strategic and operational in nature and represents a fantastic chance to join an amazing charity at an exciting time of growth.

For job role specifics please see the Job Description.

What We Can Offer 

· Competitive salary circa £33,000 (£55K FTE) per annum depending on experience. 

· 15 days holiday on appointment plus pro rata bank holidays and one extra day for your Birthday. 

· Stakeholder Pension Scheme from appointment. 

· Time off in Lieu (TOIL) for out of hours work. 

· Flexible working. 

· Health Cash Plan

How to Apply

To apply, please send a covering letter (maximum 2 pages) explaining why you wish to work for Special Olympics GB. It is important that all prospective employees understand our mission and are driven by our cause. Please be specific about how your skills and experience will help you undertake this role and how they match the requirements of the Job Description and Person Specification. Generic letters and agency approaches will not be considered. Please also include your CV.

First stage interviews will be held week commencing 28th July 2025.

Safer Recruitment 

Special Olympics Great Britain is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process. The successful candidate will be required to complete regular safeguarding training and undertake a DBS/PVG check relevant to the requirements of the role. For this role that will involve a Basic Disclosure. 

Equal Opportunities

Special Olympics GB is committed to equality and diversity and encourages all sections of the community, particularly those living with a disability, who meet the job requirements to apply.

Other

The job holder will need to provide evidence of their ability to live and work in the UK and will be required to undertake a basic DBS check.

We will only contact those who have been selected for interview.

We request no contact from agencies.

Are you a driven marketing expert with a talent for creating inspiring marketing campaigns?

Are you excited to use your talents to support the delivery of Girlguiding marketing campaigns to attract more volunteers and young members, grow brand awareness and raise funds?

We’re looking for someone who is passionate about marketing, great at communicating and has a can-do attitude.

You’ll bring experience in delivering successful marketing campaigns for a range of audiences and supporting a Senior marketing lead. With a particular focus on paid marketing, proactive project planning, marketing asset creation and stakeholder management skills.

Why this role?

• Use your expertise in paid digital marketing, asset creation, project planning, and stakeholder management to help us bring in and support more volunteers, and attract more girls to Girlguiding
• You’ll be involved in the marketing campaign at each stage. From coming up with creative ideas together with our talented teams, to creating stand out marketing ads, through to working with our suppliers to set up, monitor and analyse marketing campaign performance
• Be part of a supportive, forward-thinking marketing team that celebrates creativity, career development and results

We offer flexible work arrangements, which can be office-based or hybrid – we're open to flexible working applications. If you’re a marketing enthusiast, we’d love to hear from you! Apply today and be part of something truly special.

About Girlguiding

This is a really exciting time to join Girlguiding. We have much to be proud of in our one hundred years of history, but we know that to remain vibrant and relevant to young people we must continually evolve.

We’ve begun a process of significant change: transforming the organisation so it can meet the challenges of the future by putting young people at the heart of our organisation. We’re on a mission to amplify the voices of girls and young women, so they can champion change in their own lives and the wider world; to build strong partnerships that can increase our reach and impact; and to increase the support we offer our amazing adult volunteers who deliver incredible experiences to young people across the UK every week.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. We are proud to work with a number of organisations who support us to create and maintain a culture that celebrates diversity and champions inclusion in the workplace. While Girlguiding’s young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds.

Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. Location allowance is payable to those who work in accordance with out hybrid working model. We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require. 

We strive to ensure our recruitment processes are accessible to everyone. If you would like to receive any information in a different way or would like support in helping you to apply, please get in touch with us.

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

This Service Designer role primary focus will be partnering with the Service Transformation team to redesign and scale key support services – such as clinical trials support, direct referrals, health professional education programmes and outreach to underserved communities.

You’ll apply Service Design tools and methods to live projects, helping teams understand user needs, map journeys, prototype ideas and test improvements in practice. While your day-to-day work will sit within service transformation projects, you’ll also act as a connector to the wider digital team – bringing in the UX Designer, Content Designer and Innovation Lead as needed to ensure the right expertise is embedded at the right stage.

This is an exciting time to join a team committed to inclusive design, real-world impact and practical innovation.

Expected travel to London as required, on average 2-4 times a month but may vary and will sometimes be multiple days consecutively, in sprints.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy, we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

35 hours a week: Flexibility available to structure around evening/afterschool hours and weekend sessions

Hybrid role (working from the office in Morden, home and in other locations)

We are looking for an outgoing and self-motivated individual to help drive and develop vision, mission and strategy to progress the youth work of both the Schools and College Pastors initiatives under the Ascension Trust umbrella and as lead for the Synergy Network.

The focus in this role:

• Coordinating and supporting the Schools and College Pastor initiatives and developing strategies to grow and strengthen the work of our teams and also to promote the network and collaborations with other organisations.
• Enthuse and engage with stakeholders who want to work to combat serious youth violence, including faith groups, police and public sector.
• Develop and implement a future strategy for School and College Pastors and the Synergy Network.
• Develop funding bids for future initiatives such as the prevention of serious youth violence, working with the Youth Endowment Fund, Violence Reduction Units, and developing funding streams for the School and College Pastor initiatives with appropriate funding bodies.
• Develop vision, strategy and training for growth in new and existing initiatives.
• Develop and maintain a communications strategy for the Synergy Network, including events organisation, website and social media maintenance.
• Support the Synergy Network board by organising events, maintaining the website and social media platforms.
• This is a role that allows for flexibility and creativity in approach with training and support available to grow the individual in post.

Further information about this opportunity can be found in the Job Specification.

Please click the Apply button for application details. We will not accept CVs in the absence of a completed application form.

Closing date: 30 June 2025

The postholder is required to be a Christian. The Equality Act 2010 Schedule 9, Part 1 applies to this post.

No enquiries from agencies or media sales.

Are you passionate about improving healthcare services and delivering exceptional customer support? Do you thrive in a role where your work directly contributes to better patient outcomes? If so, we have the perfect opportunity for you.

The Royal College of Radiologists (RCR) are seeking a dynamic Provider Engagement Officer to join our Quality Improvement Unit. This team supports imaging services across the UK in achieving the Quality Standard for Imaging (QSI) a benchmark for safe, effective, and patient-centred care. As our Customer Success

Officer this role is your opportunity to make a tangible impact on the quality of imaging services across the UK, while working alongside passionate professionals committed to raising the bar in patient care

What You’ll Do

• Welcome and support providers on their QSI journey via our QSI Hub.
• Deliver engaging webinars and onboarding processes.
• Build strong relationships with imaging services and ensure they have access to the resources they need.
• Develop and use customer engagement metrics to identify opportunities for improvement.
• Promote success stories and the benefits of the QSI scheme through various communication channels.
• Collaborate with internal teams to enhance our CRM system and customer experience.

What you’ll need:

• Experienced in customer-facing roles, ideally in customer success or account management.
• Experience of producing written work of a high standard suitable for dissemination to external audiences, e.g. formal reports.
• Skilled in communication, problem-solving, and CRM systems.
• Passionate about quality improvement and making a difference in healthcare.
• Able to manage multiple priorities and work independently.Strong communication and interpersonal skills.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

 Job Title: Strategic Funding Project Officer

 Salary:£31,716.00 per annum plus £1760.00 Outer london Weighting, Band E level 3

 Location:   Gilwell Park (Hybrid), Chingford, London. 

 Contract Type: Fixed term unitl  10th April 2026

 Working Hours: 35 hours per week

Join Us as a Strategic Funding Project Officer

Are you ready to take on a varied and rewarding role that gives you real insight into how Scouting is delivered across the UK? We’re looking for a Strategic Funding Project Officer to join our team—someone who’s eager to make a meaningful impact.

In this role, you’ll work closely with the Strategic Funding Team and colleagues across the organisation to build a deep understanding of Scouting—how it works, the challenges it faces, and the innovative ways we overcome them. You’ll also play a key role in delivering our small trusts mailing programme, helping to generate vital income from smaller trusts and foundations.

No two days will be the same—and you’ll be part of a team that’s passionate about enabling more young people to gain skills for life.

As the Strategic Funding Project Officer, your Key Responsibilities will include:

Process management and enquiries; this will include managing grant and corporate donations across the different areas working with legal and finance to manage legal grant agreements, contracting, preparing invoicing and funder queries. You will be the first point of contact for enquiries from Local Scouting,  Funded Project Managers, Trusts, Foundations and Corporate partners.

Database Management: This includes managing the pipeline, updating records, creating a variety of monthly internal reports, monitoring timelines and investigating any communication queries from funders. You will ensure all due diligence processes are recorded and segment data to maximise Trust, Foundation and Corporate income.

Skills & Abilities

• Works effectively with those within the team, the wider organisation and external stakeholders
• Recognises the benefits of empowering and collaborating with volunteers and young people, and can demonstrate the empathy, ability to give and receive constructive criticism and political acumen to do this well.

Knowledge & Experience

• Able to effectively communicate with a wide range of internal and external stakeholders
• Understanding of managing grants and contracts

• Comfortable with quickly understanding and navigating internal governance and sign-off processes, and seeking efficiencies where possible.

??Benefits:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Flexible working hours

For a full list of our benefits, click .

Closing date for applications: 11:59 pm Tuesday 15th July 2025

Interviews will be in person on Wednesday 23rd July 2025

Strictly no agencies!

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Job Title: Individual Giving Officer

Team: Fundraising

Location: Hybrid (split between home-working and London)

*This role sits within a pay grade with a pay range of £26,887 to £42,371. The salary on appointment will be set at the lower end of the pay range, to a maximum of £34,629 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Context and purpose of the role

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

You will join a small, high-performing team responsible for generating £5 million per year from individual giving, legacies, grants and corporate partners, all to deliver the Ramblers ambition for a future where everyone can enjoy the benefits of walking in nature.

Working closely with the Product & Innovation Manager, you will play a key role in delivering the fundraising strategy, leading on the delivery of our individual giving and legacy marketing campaigns across a range of channels. You will create high-quality, compelling campaign materials and ensure an excellent donor experience.

Key Responsibilities:

Income generation

• Play a key role in the implementation and delivery of the individual giving and legacy marketing strategy
• Support the growth of individual giving income in line with annual targets
• Develop and deliver regular cash and legacy marketing appeals to a high level, including:
  • Developing propositions and cases for support
  • Create compelling direct marketing materials, including writing persuasive copy and developing strong creative content
  • Project management to ensure delivery on schedule and within budget
  • Managing relationships with agencies and suppliers including design and print
• Manage a portfolio of affiliate fundraising campaigns

Donor stewardship

• Ensure the Customer Relationship Management (CRM) system is used effectively to facilitate accurate supporter stewardship and reporting
• Effectively manage communications with supporters, including ensuring that donations are thanked appropriately, managing fundraising inboxes, and responding to queries
• Working with the Production & Innovation Manager, identify a pipeline of potential mid- and high-value donors for stewardship and conversion

Data and reporting

• Produce campaign and programme level reporting and analysis
• Work closely with the data team to ensure selections are accurate, timely and relevant to our various audiences, and use income data to make recommendations for future campaigns
• Maintain accurate, up to date and compliant records of individual giving campaigns and appeals
• Provide regular financial reports and reforecasts to the Product & Innovation Manager and Head of Fundraising

Relationships

• Build strong working relationships with staff within various functions of the Ramblers
• Work with other members of the Fundraising, Communications and Supporter Care teams to ensure that all supporter communications are part of an integrated supporter journey

The Person

Knowledge, Skills and Experience

Essential:

• Experience working within a target-driven fundraising or direct marketing team, ideally within an individual giving context
• Experience of managing fundraising or marketing projects across a range of channels, such as direct mail, social media and email
• Experience of data-driven marketing campaigns, including segmentation and campaign analysis to meet objectives
• Excellent communication skills, with the ability to tailor communications to a wide range of audiences
• Excellent creative skills, including the ability to write compelling, accurate and persuasive copy across a range of channels
• Competent in the use of IT tools including Word, Excel and PowerPoint
• Experience of working with CRM systems

Desirable:

• Experience of working with the Salesforce CRM
• Experience of legacy marketing, or an understanding of charity legacy giving
• Experience of using digital marketing tools including Mailchimp and social media advertising platforms
• Familiarity with relevant legislation and guidance, including UK data protection law and the Code of Fundraising Practice

Personal Attributes

• A team player, able to develop collaborative, strong and effective working relationships
• A positive and professional attitude
• Excellent attention to detail
• Proactive and self-motivated with the ability to work independently
• Adaptable and flexible in a fast-paced, target-driven environment
• Strong sense of responsibility and accountability
• Committed to the principles of inclusions and enabling everyone to feel welcome in the outdoors

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

We're Hiring: Play & Youth Work Lead | Doorstep Homeless Families Project

Location: North London
Salary: £28,000 - £33,000 per annum (pro rata)
Hours: 28 Hours per week - 20 hours face to face and 8 hours for admin

About Doorstep
Doorstep is a vibrant community organisation providing inclusive support services to children, young people, and families. Our offerings include creches, stay-and-play sessions, after-school and youth clubs, holiday programmes, adult workshops, and practical help such as laundry facilities and a weekly community bazaar.

Our mission is to help local families thrive — and we’re now looking for a Play & Youth Work Lead to join us in delivering this vision.

The Role:

As the Play & Youth Work Lead, you'll be at the heart of our children and youth services — designing and leading a dynamic, inclusive programme that supports the wellbeing, development, and empowerment of local young people and their families.

You’ll manage our play and youth team, run a variety of sessions and events, and work collaboratively with partners and the local community. This is an exciting opportunity for a passionate, experienced practitioner to make a real difference in young lives.

Key Responsibilities

• Lead engaging, inclusive sessions across age groups (under 4s to 18s) including after-school clubs and youth programmes.
• Develop and deliver creative, youth-led programmes including play, learning, leadership, and personal development activities.
• Coordinate and support a team of staff, sessional workers, and volunteers.
• Act as Deputy Designated Safeguarding Lead, ensuring a safe environment for all.
• Develop strategic partnerships and represent Doorstep in the wider community.
• Monitor outcomes, manage budgets, and produce reports for trustees.
• Promote youth voice and participation across our programmes and beyond.

What We’re Looking For:

Essential:

• Minimum Level 3 qualification in Youth Work or related field
• 3+ years’ experience working with children and young people
• Strong safeguarding knowledge and ability to lead a team
• Experience designing and delivering inclusive play/youth programmes
• Passionate about empowering young people and families
• Excellent communication, organisational, and leadership skills

Desirable:

• Play work qualification and/or sports coaching experience
• Knowledge of local support networks (e.g., mental health, housing, education)
• Experience managing partnerships or community engagement projects

Why Join Us?

• Be part of a passionate, close-knit team making real community impact
• Shape and lead innovative programmes that reflect the needs and voices of local children and young people
• Access training and professional development opportunities
• Enjoy a supportive, inclusive, and creative working culture

Make a meaningful impact through people focused change and engagement.

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Are you passionate about creating exceptional workplace and volunteer experiences? Do you have the expertise to guide organisations through change with empathy, clarity and connection? If so, we’d love to hear from you.

We’re looking for a Senior Engagement & Change Officer to help bring Samaritans’ internal engagement plan to life, supporting how we communicate, engage and inspire our staff and volunteers across the UK and Ireland. You’ll play a vital role in shaping our internal culture and driving positive, inclusive change across the organisation.

Working alongside key stakeholders, including senior staff and volunteer leaders, you'll be responsible for developing and delivering impactful internal communication plans to support key projects and campaigns, helping us explain changes, showcase achievements, share stories and save lives.

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About the Contract​

• 12 month fixed term contract
• £38,000 to £42,500 per annum depending on experience plus benefits
• Full time (35 hours per week)
• Hybrid working - linked to our Ewell (Surrey) office with home and office working
• Office based working encouraged as a minimum of 2 days per month
• We are passionate about flexible working, please talk to us about your preferences.
• Due to the urgency of this role, we are ideally looking for someone to join us as soon as possible. We are unable to consider individuals with more than a one month notice period.

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About the Role​

• Lead change engagement – Provide expert change management support for key cross-organisational projects, ensuring our people feel heard, informed and involved.
• Engage and connect – Support the delivery of our internal engagement plan, ensuring volunteers and staff across all locations are kept engaged and connected.
• Listen and act – Help manage our biennial engagement surveys, delve into the results, and project manage the follow-up actions that truly make a difference.
• Create compelling communications – Write and coordinate thoughtful, clear and inclusive internal communications that support key changes and build trust.
• Build capability – Support colleagues in developing their own communication and engagement skills, helping us embed good practice across teams.
• Champion collaboration – Work closely with senior leaders, teams, and volunteers, including the Executive Leadership Team and Board members – to keep engagement aligned with our values.​

Full job description available here. ​

About You:​

To be successful in this role, you’ll need:​

• Experience managing change and engagement projects, ideally across complex organisations.
• Strong stakeholder management skills, with the confidence to work with senior staff and volunteers.
• A genuine commitment to positive staff and volunteer experience, diversity and inclusion.
• Excellent written and verbal communication skills, able to adapt tone and style.
• Comfortable managing multiple projects in a fast-paced environment.
• A proactive, well-organised and solutions-focused approach.
• Experience working in a charity or not-for-profit setting, and/or with volunteers, would be beneficial.​

Why Join Us?​

At Samaritans, we believe fewer people should die by suicide. You’ll be at the heart of a nationally recognised programme, working in a supportive team committed to evidence-based, compassionate change. Your work will directly contribute to saving lives and supporting people in crisis.​

Working at Samaritans​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.​

Being Inclusive ​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. ​

Application ​

We’re moving faster than usual for this role because it’s critical to our current work. While this isn’t our usual approach, on this occasion we may need to interview candidates ahead of the closing date. We value your time and interest in our cause and in this case, we recommend only applying if you are able to start quickly, and are also available to attend virtual interviews in the weeks either leading up to or immediately after the closing date for applications.​

If this sounds like the opportunity for you, please upload your CV and answer the questions in the application. Applications will close at midnight on Thursday 3 July 2025, with video interviews currently scheduled to take place w/c 7 July – or earlier, if suitable applications are received before the closing date.​

We kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers. Your written and verbal communication skills need to be of a high standard for this role and we want to see your style and personality really shine through in your responses. While it’s important that your application stands out from the crowd, we also want it to showcase you and your strengths – not that of a chatbot!

Every day, the TSA’s small support and information team make a real difference to people affected by the rare genetic condition Tuberous Sclerosis Complex (TSC) and their loved ones. In this vital role, you will help to maintain our high support standards at the TSA, including through operating on the TSA Support Line, developing content for a wide range of platforms and needs, and occasionally attending virtual and in-person TSA events.

You'll be part of a flexible, passionate, welcoming and wholly home-based team, who know they improve the world every single day. The role includes (pro-rata) 25 days annual leave plus 8 bank holidays and the working days that fall between Christmas Day and New Year.

On the TSA Support Line, you will provide support and information regarding TSC via telephone, email and webchat. You will offer an informed, non-judgemental and empathetic listening ear to individuals and families at every step of their journey. The type of enquiries we receive are wide ranging, covering matters such as health, social care and education. You will also engage with professionals supporting people with the condition.

You will have a key role in researching, developing, and updating information across our various platforms including (but not limited to) content for our website, social media, support line materials, leaflets, e-newsletter and our community magazine. The primary audience of the materials will be the TSC community. Materials used by NHS clinics and clinicians are also developed by us, which you will have a central part in developing.

You will help to ensure that our internal processes are effective, and the information that we provide to the TSC community is timely, up-to-date, and relevant.

You will attend TSA events (virtually and in-person) to market the TSA Support Line services, participate in sessions and assist in support-related issues.

We are a small but very impactful charity, where roles are wide-reaching. Although this role is focused on support and information services, the successful candidate should also expect to get involved with projects from other TSA teams including communications, research and fundraising.

Responsibilities

1. TSA Support Line

1.1 Through the TSA Support Line, you will provide information and support to individuals living with TSC, their families and professionals by telephone, email and webchat, ensuring that:

• All enquiries received through the TSA Support Line receive a response based on high quality, up-to-date and evidence-based information.
• You log, triage and respond to enquiries received by telephone, email, post and webchat in line with agreed timelines, policies and procedures.
• You direct non-support related enquiries to appropriate TSA staff, taking messages where necessary.
• You are sensitive and responsive to the needs of the individuals living with TSC, family members and health, social care and education professionals using the TSA Support Line.
• You provide time-limited, structured support through formal case management processes for a small number of individuals and families who are most vulnerable and who need regular help and support. This includes individuals with learning disabilities, autism and complex needs, and families who face a wide range of challenges accessing health, social care and education services for their loved ones.
• You collect and accurately record data enabling the TSA to monitor and evaluate the performance of the TSA Support Line, including usage data (such as number and length of calls), qualitative information (feedback from service users) and data collected in conversation (such as logging broad categories of issues that service users are facing).
• You support individuals and families who wish to apply for financial support from the TSA Support Fund, helping them to complete the relevant application forms, ensuring that they supply documentary evidence, and logging their application appropriately for audit and compliance.
• Your support demonstrates best practice and complies with the law on safeguarding (making sure we are working appropriately with vulnerable adults and children) and data protection (making sure that we are handling all sensitive data appropriately).
• You proactively engage with regular reflective practice and supervision to safeguard your own health and wellbeing and support individual and team learning. This will include individual supervision through regular 1-2-1s with your line manager and team supervision through weekly calls for all those working on the support line.
• You will contribute your expert insight into the challenges and issues that the TSC community are facing to help colleagues across the organisation develop information materials, online resources and event agendas for communications channels including the TSA’s community magazine ('Scan'), our website, social media and events.
• You will ensure that internal processes for recording TSA Support Line enquiries, and signposting information on the support line, are maintained to a high standard and kept up to date.

1.2 You will play a key role in the TSA’s safeguarding as part of your work on the TSA Support Line and in supporting other members of staff with any questions that they have.

1.3 You will ensure confidentiality in the provision of the TSA Support Line, managing conversations and relationships tactfully and diplomatically with members of our small community who may also interact regularly with the charity at face-to-face and virtual events and through our social media channels. 

1.4 You will work closely with colleagues from across the TSA to ensure that our support and information services are joined-up with and informed by other services offered by the TSA more broadly across our website, social media channels, Scan and face-to-face and virtual events.

1.5 You will help to ensure that the TSA Support Line demonstrates best practice in the provision of support and information. You will work with the Joint Chief Executive and Support and Information Manager to develop proposals to develop and market the service that are joined-up with the support provided across our website, social media channels, Scan and face-to-face and virtual events.

2 Support, information and signposting

2.1 Ensure that high quality, up-to-date and evidence-based information is available to individuals and families living with TSC, and the professionals that support them. Regularly review, draft and develop new materials to support people affected by the condition.

2.2 Work with the Joint Chief Executive and Support and Information Manager to develop appropriate and consistent information to signpost TSA Support Line service users to external partner organisations that can provide specialist support for specific aspects of TSC (such as autism or mental health issues) and living with TSC (such as finding a job or facing bereavement).

2.3 Initiate and maintain regular contact with NHS TSC clinics across the UK to encourage greater communication and support between the TSA and TSC clinics. This could include encouraging clinics to join the NHS TSC Rare Disease Collaborative Network (RDCN), liaising with TSA Medical Advisers about medical support line enquiries, or working with clinics to better understand how the TSA can best help them.

2.4 Work closely with the rest of the TSA including communications, research and fundraising, to demonstrate current knowledge of the work of the organisation and developments in TSC.

2.5 Keep up to date with external events and news and draft relevant content for social media, physical media, e-news and the community magazine, Scan, to support and inform the TSC community.

2 TSA events

2.1 Attend TSA face-to-face and virtual events each year to market the TSA Support Line to people living with TSC, their families and professionals (up to approximately seven face-to-face events per year). General events assistance for the event on the day of face-to-face events will also be expected (for example, this could include time on the reception desk or directing attendees between sessions). Face-to-face events could include Outlook (for adults living with TSC), Big Day (our annual meeting for everyone in the TSC community), Family Fun Days (for younger families), TSA Togethers (regional events) and events for NHS TSC clinicians. Time off in lieu will be given for evening and weekend events, or events outside of your usual working days.

2.2 Help to generate ideas for sessions at TSA events by identifying any trends in information and support needs through the TSA Support Line.

4 Supporting health, social care and education professionals

4.1 Develop and maintain training and education materials to help health, social care and education professionals to better understand the impact of TSC.

4.2 Act as a point of contact for professionals who contact the TSA, working with colleagues to build credibility and strong working relationships with them.

Other requirements of the post

The post holder must be prepared to work flexibly to meet the needs of the organisation. This will entail occasional evening and weekend work. Regular travel within the UK will be needed for team meetings, TSA events and training provision. This would normally require access to a car (mileage will be paid) or travel by public transport (tickets will be paid).

The post holder will be expected to have adequate homeworking facilities to allow them to fulfil the role to the best of their abilities.

A DBS disclosure will be required prior to taking up post.

Training on helplines from the Helplines Partnership and on the Virtual Call Centre and database, Beacon, by the in-house team can be provided.