Communications Team Assistant Jobs in Charing Cross, Greater London
About you
We are seeking an organised individual with demonstrable experience in providing professional HR support, and a desire to grow and develop in a varied and interesting generalist role.
You will have a background in HR, and ideally, additional experience supporting in wider business support, such as office administration, IT or operations.
You will need to have good interpersonal skills, and be confident in your IT skills, and have experience using Microsoft Office and a database or People Management software.
About the role
Reporting to the Head of People, the HR Officer will primarily:
- Act as first point of contact on general HR & operational queries for the staff team and administer relevant files and email inboxes
- Champion staff well-being, delivering our staff well-being events and socials, and supporting in the deliver of new well-being ventures
- Support in the recruitment of diverse and effective staff
- Support in the onboarding, training and development of our staff team
- Ensure that the operations contractors, including, cleaning, IT, security and facilities are fulfilling agreed service levels
- Look to where the People team may further develop and improve its processes and support for the staff team and Society, either to improve their own capabilities or those of other staff
Working pattern
35hrs, Mon-Fri | We are currently running a trial of the 4-day work week; staff can opt to work 32hrs over 4 days each week at no loss of salary.
Location
Hybrid | We ask that staff spend at least 60% of their time at our London office.
To find out more about the role, please download the job description and job pack, or visit our website.
We are working towards a world inspired by #Ecology in which nature and people thrive.
BENEFITS
28 days holiday + Bank Holidays
Life Assurance x4 of basic salary
Income protection scheme
8% employer contribution pension scheme
Flexibility
JOB PURPOSE
The Head of Finance will lead a small, established finance team and will need to drive a successful business partnership approach with teams across the organisation, achieving greater efficiency both in ways of working and in purchasing and in investigating how our systems and technology can best meet our operational needs. This role is pivotal in the charity, and a great opportunity for an exceptional finance professional to contribute to the continuous improvement of the charity, finance function and team. You will take day to day responsibility for financial accounting, the provision of management information and will actively manage financial planning and forecasting. You will also input into strategy on a functional and organisational level.
A track record in successful business partnering is essential as we develop and refine our business model. Previous experience in a management information function, either within the not-for-profit sector or a similar sized commercial organisation, is needed. You will need to liaise closely with non-finance staff to ensure financial information is made meaningful and accessible and to support training to enable them to interpret the information provided and manage their budgets. Good communication skills and the ability to explain complex information to staff at varying levels are therefore essential as is the ability to provide leadership and motivate staff.
We have exciting organisational goals for the year ahead, including a review of our Finance system and an opportunity for the finance team to drive improvements to our processes and ensure we make best use of technology to drive efficiency and add value to our stakeholders. We are a small team in a small organisation with big ambition and offer a unique opportunity for development in your finance career.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
ROLE AND RESPONSIBILITIES
This is a diverse role across the full spectrum of the finance function, with the post holder responsible for the timely provision of management information as well as leading the Finance Team in delivering a full financial accounting and statutory reporting service to ensure UK for UNHCR is compliant with all financial regulation. Central to the role is the critical review and the effective communication of financial information and its implications to all levels of management while also delivering a high quality, customer focused finance partnering service to senior managers and SMT.
Key accountabilities:
- Oversee the provision of clear, accurate, timely and user friendly (financial and non-financial) management information to Directors, senior managers and staff to support the decision-making process and to allow managers to proactively manage their budgets.
- Take full management responsibility for the Finance Manager and Finance and Administration Assistant, leading, motivating and developing them so that that they are clearly focused, competent, and work effectively and efficiently.
- Ensure compliance with relevant legislation and prepare statutory accounts, corporation tax, Gift Aid, VAT, Charity Commission and other statutory financial returns for the charity and its trading subsidiary as appropriate.
- Manage the annual audit process, being the point of contact for external auditors on operational matters relating to the audit process and providing information and documentation supporting the annual report and accounts.
- Develop and maintain various business and financial planning processes in support of the strategic needs of the organisation. This includes:
- Annual budgeting process.
- Overseeing financial reforecasts at regular (currently quarterly) intervals.
- Playing an active role in the broader business planning process.
- Planning and managing cash flows to meet the short and long-term needs of the organisation, maximising interest receivable where opportunities allow.
- Drive financial ownership, accountability and understanding across the organisation by ensuring budget owners have the knowledge, skills and tools to manage their budgets effectively. Ensure effective financial business partnering is underpinned by effective processes and guidance.
- Provide support to all teams and in particular the fundraising teams in the completion of funding applications and, following successful bids, ensuring appropriate processes are in place to monitor and report progress of Restricted Funding projects.
- Recommend an appropriate reporting process and format for restricted projects to enable their effective management by budget holders and for inclusion in management accounts reporting.
- Ensure the internal financial control environment is adequate to safeguard the Charity’s assets and is properly documented, and liaise as needed with external professional advisors, such as auditors and our bankers.
- Ensure premises and facilities are managed appropriately on a day-to-day basis, line managing the Finance and Administration Assistant, and taking the lead in matters relating to property leases.
- Develop own knowledge base and keep abreast of changes in the regulatory and financial environment, as well as new initiatives and best practice in the sector to ensure the charity’s policies and processes are fit for purpose and adapt as UK for UNHCR evolves.
- Support the Senior Management Team in other work as may be required from time to time and, as time allows, engage in the broader work of the charity to ensure the post holder has a recognisable profile as the leader of a key team and has an understanding of the work we do.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
PERSONAL ATTRIBUTES AND EXPERIENCE
Knowledge:
- A qualified accountant (ACA, ACCA, CIMA, CIPFA) with significant post qualification finance experience at a senior level.
Skills:
- Track record of success at a senior level within an organisation of comparable size and complexity, including hands on experience in delivering a bespoke finance service.
- Proven ability to communicate successfully with different stakeholders, both written and verbal, and including the ability to influence and negotiate.
- Ability to critically review, analyse and interpret complex financial and management information and present it clearly and appropriately to different audiences.
- Comfortable in dealing with detail as required given the constraints of working in a small team.
- Confident with a range of IT software, including hands on experience in managing, using and configuring accounting packages.
- Experience of software implementation, and ideally of accounting systems.
- Strong leadership skills including the ability to motivate and develop staff members.
- Knowledge of the legislative, tax and regulatory framework of companies, ideally in the not-for-profit sector.
- Track record in successful project management.
- Ability to identify, assess and manage risks and make recommendations based on objective criteria.
- Team player able to establish productive working relationships with both colleagues and externally.
- Strategic thinker who is pro-active in identifying opportunities for the organisation, and within the finance function for improvements in business process.
Experience:
- Relevant post-qualification experience, to include managing a finance team.
- Experience of developing and implementing financial procedures and controls.
- Experience of commercial or charity accounting including the preparation of statutory accounts and preferably SORP compliance.
- Experience of preparing management accounts in a rigorous environment.
- Experience of managing the preparation of budgets and business plans.
- Experience of VAT accounting, preferably the partial exemption basis and corporation tax.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays.
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: 28th May 2024
Interview dates: Week commencing 3rd June 2024 (first round), w/c 10th June 2024 (second round)
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us on the email address on our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?
The client requests no contact from agencies or media sales.
Type of role: Full time, permanent
Annual Salary:£28,000 to £31,000 (depending on location and relevant experience)
Holidays:25 days per year and up to 5 discretionary efficiency days
Location: London, Victoria or Manchester Ancoats
Working Hours & Pattern: 40 hours per week. Monday to Friday, 9am to 5pm (flexible)
Start date: As soon as practicable
Welcome to Ada!
We are the National College for Digital Skills, established in 2016 as the first new Further Education College in England since 1993. Our mission is: to educate and empower the next generation of diverse digital talent, and our values of Rigour, Resilience, Creativity, Curiosity and Collaboration sit at the heart of what we do and how we go about our work. We seek to harness tech as a positive tool for social mobility and improve the gender and ethnic diversity of the tech workforce.
We are a small, specialist college with c.500 students and apprentices on roll at present but with plans now well underway to grow to 850+ learners by December 2025 across our two fantastic new city centre hub campuses in London (Pimlico) and Manchester (Ancoats).
We stand apart from other Colleges due to:
- The quality of teaching, learning and assessment of computer science and related subjects
- Our fantastic progression outcomes for our learners
- The breadth and depth of our industry partnerships
- Our focus on outreach and learner diversity, especially those from more disadvantaged backgrounds
- Our high support, high expectations culture for staff and learners
We received ‘Good’, with Outstanding features, in our first Ofsted inspection in October 2018 and again in March 2023.
Job Purpose
The post holder will work cross-functionally to provide front-line administrative and transactional systems support to the People team and the Finance team. Within the HR/People elements of the role, the focus will be on day-to-day systems and process queries, recruitment, HR system support to Ada’s staff, compliance and general HR administration. This will require the post holder to have strong communication skills, strong attention to detail, and have the ability to manage and prioritise their workload.
To be successful in the role the post holder will:
- Have excellent organisation skills with the ability to structure processes and set up efficient systems to support Ada’s continued growth;
- Be consistent and accurate and have a keen eye for detail;
- Have experience in and be committed to following careful procedures to protect the sensitive personal data involved in this role;
- Have excellent numerical skills and good knowledge of Excel;
- Learn quickly, be adaptable, flexible and able to work in the ever-changing context of a growing organisation;
- Be able to take the initiative and demonstrate a creative problem-solving approach;
- Have well-developed interpersonal skills, working well independently and as part of a small team, and collaborating well with colleagues in person and remotely.
Role Responsibilities:
Finance Support: 60%
Support the Assistant Finance Manager in updating the Purchase Ledger:
- Ensure that purchase requisitions are received and processed on the accounting system in a timely manner,
- Ensure that all expenditure is recorded against the relevant nominal code and cost account, and that the correct VAT code is used,
- Ensure all suppliers’ invoices are attached to purchase requisitions on ApprovalMax
- Prepare mid and end of the month BACS payment run and ensure that suppliers are paid within payment terms,
- Receive and check all statements from suppliers,
- Investigate and action any issues that arise with regards to creditors,
- Regular review and maintenance of the outstanding purchase order and goods received notes report,
Support the Assistant Finance Manager in updating the Sales ledger:
- Ensure that all income is recorded against the relevant nominal code and cost account and that the correct VAT code is used,
- Ensure that all requests for sales invoices are processed and sent to debtors promptly,
- Ensure that all requests for sales invoices are monitored and chased so that the prompt payment is received
Petty Cash:
- Ensure that the disbursement of the funds, keeping records of those disbursements and requesting replenishment of the fund is done accordingly to the Petty Cash Policy;
- Ensure that the reconciliation of the business petty cash transactions is done on the bi-weekly basis in the Xero finance system.
Other finance duties:
- Support Assistant Finance Manager in preparation of the pay runs;
- Monitoring finance account inbox and dealing with staff, students and supplier queries to ensure they are quickly and properly resolved;
- Support staff in following the financial policies and procedures, such as: filling out charge card tracker, purchase orders, setting up new supplier;
- Support the Finance team in setting up a Fixed Asset Register and making sure it is kept up to date on a regular basis;
- Support the Finance Team with any other queries that may arise.
HR Support:
Recruitment
- To work with the HR Manager to draft adverts for posts being advertised, ensuring that they are well-written and engaging.
- To obtain quotes for advertising on various job boards and recruitment media channels in a timely and accurate fashion ensuring the best possible exposure for vacancies
- To coordinate interview/selection logistics including room bookings, diary management, scheduling and preparation of relevant materials and sending invites to candidates
- To support the HR Manager with the administration processes around onboarding and offboarding of staff including consultants, mentors, volunteers and governors.
Inbox Management & Staff queries
- To manage the recruitment inbox, responding to candidate and hiring manager queries in a timely manner
- To work with the HR Manager to manage the HR inbox, responding to staff enquiries in a timely manner recognising that some correspondence will be highly confidential and/or sensitive in nature.
Systems & Compliance
- To be the main point of contact for all HR system queries and to action all first-level system transactions, escalating more complex transactions to the Head of People & Talent or the HR Manager.
- To send out reference requests for all shortlisted candidates, chasing responses and passing on to the relevant line manager
- To maintain spreadsheets and trackers to ensure all relevant HR information is collected and collated (eg vacancies, DBS and other pre-employment checks, probationary periods, performance management, exit interviews.)
- To create and maintain electronic copies of personnel files
- To support with the updating of the Single Central Record for all staff, volunteers, consultants, agency workers and governors
- Under the direction of the Head of People, issue relevant letters to staff in relation to Employee Relations (ER) matters ensuring that timelines are strictly followed, meetings arranged, notes/minutes taken and all paperwork, including checklists, is fully completed.
- To support the People team with all HR policies, processes and projects as required.
General Administration
- To provide accurate data for Education and Skills Funding Agency (ESFA) in monthly data returns,
- Liaising with CIVICA support team to seek advice on better use of MIS (REMS),
- Acquire data from primary and secondary sources and update database system REMS,
- Keeping up to date with the latest ESFA funding rules and regulations.
Additional duties:
- Undertake confidential shredding and filling,
- Coordination Support for the Finance or People/HR elements of staff on-site events
Person Specification
- Previous Officer/Administrator experience and used to working with limited supervision ideally in a Human Resources field.
- Ability to undertake administrative tasks and development of effective office systems and procedures
- Ability to use information technology for,word processing, spreadsheets and databases and excellent typing skills
- Ability to pick up new applications and software quickly
- Ability to work under pressure in a constantly changing and demanding environment
- Excellent written communication skills
- Excellent communication and interpersonal skills
- Excellent organisational and time management skills
- A good understanding of equal opportunities issues as they affect our stakeholders
- Strong stakeholder management, working with individuals across an organisation
- Aligned with the values of the College in their approach to their work.
- Perform duties with the highest level of confidentiality and have a strong sense of integrity
Other Requirements:
- Passion for working with young people and adults to help improve their life chances
- A commitment to on-going personal development
- A willingness to work flexibly and where necessary outside of normal working hours
- Suitable to work with young people and vulnerable adults in accordance with Government guidelines for safeguarding.
Variation to this Job Description
This is a description of the job as it is at present, and is current at date of issue. The duties and responsibilities described above are not exhaustive and additional assignments, duties or responsibilities may be required of this position. The job description will be reviewed and updated as necessary to ensure that appropriate revisions are incorporated, and that it relates to the job to be performed.
Safeguarding
We are committed to safeguarding and promoting the welfare of students and young people and we expect all staff to share this commitment. Any job offer will be conditional on various, appropriate, pre-employment checks including a satisfactory Enhanced Disclosure & Barring Service (DBS) check and Barred List Check, having the legal right to work in the UK and having satisfactory overseas criminal records checks, if deemed necessary, and supportive references.
Equal opportunities
Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:
- To provide and promote equality of opportunity in all areas of its work and activity;
- To recognise and develop the diversity of skills and talent within its current and potential community;
- To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;
- To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;
- To promote good relations between individuals from different groups.
Applicants with disabilities
Ada. National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please write to us.
How to apply for the role
Please submit your CV and a supporting cover letter outlining your interest in the role and the relevant experience you have in the subject field please write “Application for Finance and HR Officer” followed by your name.
Closing date for applications: Monday 20 May 2024 at 09.00
The client requests no contact from agencies or media sales.
Job Purpose:To provide administrative support for the Housing Team and to carry out general administrative tasks. To also be responsible for providing a professional and friendly welcome to all visitors and residents, providing information on services available.
Hours of work:21 hours (7 hours per day over 3 days)
Location : YMCA East Surrey, Hillbrook House, 68 Brighton Road, Redhill, Surrey, RH1 6QT.
Annual leave: Five weeks (pro-rata) plus bank holidays. Holidays increase after two years’ service to a maximum of five weeks’ pro-rata after six years’ service. The holiday year runs from 1 April to 31 March each year.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking available at The Sovereign Centre and at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Main responsibilities
- Provide a professional friendly welcome to all visitors and residents arriving at Hillbrook House and providing information on services and facilities available
- To deal with telephone enquiries and to put calls through to other staff, to take messages and to retrieve voicemail messages
- Ensure the visitor policy is complied with and the seen sheet is completed and kept up to date
· Collate, input and monitor data via various IT platforms
· Manage incoming client applications via guidance support and various IT platforms
· Complete and the keep the staff rota up-to-date and distribute to staff
· Filing and other administrative work as required
· Updating reception documents and maintaining contact folders
· To offer a helpful and supportive presence to residents and reporting of incidents
· Keeping tally on stock available and first aid items
· Cash transactions over the reception for resident rent and maintain accurate receipting and accounting of all monies and credit transactions taken whilst on duty, checking floats and reconciling the till at the end of the shift
- Ensure that all keys and equipment issued are signed for and are returned and stored as appropriate
- To provide administrative support for the housing team and to carry out general administrative tasks (using Microsoft Office and other platforms)
- To be responsible for the post at the weekend, ensuring incoming post is dated, and is distributed to appropriate staff and residents and that outgoing post is processed correctly
- Any other duty requested by Housing Management
Closing date & interviews:
Closing Date:Thursday 23rd May 2024 9am
Interviews are scheduled : Thursday 30th May 2024
About Black Thrive
Black Thrive Global (BTG) evolved from the work of the Black Thrive Lambeth (BTL) Partnership, which was established in 2016. We exist to address the inequalities that negatively impact the mental health and wellbeing of Black people so that the thriving of Black communities is the norm.
Our guiding principle is that Black communities should be at the forefront of reimagining, redefining, and co-creating a society where systemic racism and other oppressive systems have been dismantled so that they have fulfilling lives. We have two priorities – building a Black Thrive Research Institute and embedding race equity in systems change.
We have grown rapidly since 2021 and so still have a start-up culture and often deal with competing priorities at a fast pace.
The aim of Black Queer & Thriving is to explore the health and wellbeing needs of Black LGBTQ+ people in Lambeth and Southwark, develop community research that details these needs with the Working Group and use the outcome to influence local policy and infrastructure.
The purpose of this role is to support the Black Queer & Thriving workstream with the main priorities being:
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Providing administrative support to the development of the Black LGBTQ+ Working Group, including organising meetings and minute taking;
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Supporting relationship management with Lambeth and Southwark’s Black LGBTQ+ community; and
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Leading on a community research project exploring the health and wellbeing experiences of Black LGBTQ+ people in Lambeth and Southwark.
The list below is not an exhaustive list of duties, due to the dynamic nature of the work occurring at Black Thrive we are looking for someone who is willing to adapt to our responsive workstreams, and who can be agile in the performance of different tasks.
Duties and responsibilities
1. Support the project’s engagement and involvement with Lambeth and Southwark’s Black LGBTQ+ communities, particularly young people.
2. Lead on designing and maintaining databases to support the network mapping of stakeholders and ensure relationship management of key stakeholders.
3. Leading on a community research project with the Working Group and participate in and support other research, evaluation and learning activities.
4. Keep abreast of various projects, initiatives and coalitions locally, regionally and nationally, as well as emerging legislation policy and practice related to the workstream.
5. Support the Programme & Partnership Manager with project management and reporting arrangements relating to the achievement of objectives and milestones.
6. Organise meeting and events and manage the associated administration such as room bookings, preparing and distribution of agendas, minute taking and action tracking.
7. Support the development of the Black LGBTQ+ Working Group, including recruitment, organising meetings and minutes.
8. Produce and deliver presentations, reports and other materials relevant to the role.
9. Lead on producing content for internal and external blog posts and digital content across our communication channels to ensure effective communication of Black Thrive’s employment work to relevant audiences.
10. Put in place appropriate project and financial management arrangements to ensure the achievement of objectives and milestones relating to the Communities workstream.
11. Ensure compliance with legislation and policies relevant to the job role, including equality, safeguarding, health and safety, data protection and financial probity.
12. Spend up to 10% of time supporting corporate business, such as strategy and administration.
13. Occasionally work at weekends and in the evenings when required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Catalyst Collective is an innovative and rapidly growing non-profit organisation. Since our pilot programme launched in January 2021, we have expanded significantly. As we enter our fourth year of operation, we are seeking an organised and proactive Programme Manager to play a pivotal role in driving our growth and ensuring the successful delivery of our mentoring programmes.
The Programme Manager will work closely with the Programme Director to lead and manage key components of our mentoring programme. This includes building strong relationships with mentors, mentees, and partner schools, as well as coordinating training, enrichment activities, and programme delivery. The ideal candidate will have excellent organisational skills, a passion for empowering young Black women, and the ability to foster a supportive and inclusive environment.
Key Responsibilities:
Mentee Recruitment and Induction
- Work closely with partner schools to finalise mentee cohorts.
- Visit schools to deliver induction sessions familiarising mentees with the programme.
- Lead mentor-matching sessions with support from Mentoring Coordinators.
Mentor Training and Onboarding
- Develop and deliver training sessions for mentors.
- Collaborate with the Recruitment Coordinator to ensure a diverse mentor pool.
- Support mentors to maximise the impact of their relationships.
Mentor Coordination
- Support a cohort of up to 30 mentoring pairs.
- Conduct monthly check-ins with each mentor.
- Facilitate mid and end-of-year reviews for mentoring pairs.
Enrichment Delivery and Planning
- Plan and deliver enrichment activities like career trips and work experience days.
- Evaluate the impact of enrichment activities and gather feedback.
- Collaborate with partners and vendors for enrichment events.
School Liaison
- Serve as the primary contact for partner schools.
- Regularly update schools on programme developments and mentee progress.
Safeguarding
- Act as a point of contact for safeguarding matters.
- Maintain accurate safeguarding records and ensure confidentiality.
Communications
- Produce a monthly mentor newsletter.
- Contribute to social media content.
Reporting
- Support the Programme Director in preparing updates for the Advisory Board and funders.
- Produce the End-of-year report showcasing the programme’s achievements.
Administration
- Review and approve in-person mentoring meeting requests.
- Conduct risk assessments.
Staff Management
- Line manage Mentoring Coordinators and the Programme Assistant.
- Provide task management to other team members as required.
Person Specification:
Essential Experience and Skills
- Proven experience in programme management, education, charity work, or volunteering.
- Strong interpersonal skills with the ability to build relationships with diverse stakeholders, including young people, schools, and professionals.
- Excellent communication skills, both written and verbal, with the ability to present to groups.
- Strong organisational skills with the ability to multitask and manage competing priorities.
- Proficiency in IT tools and platforms, including Google Workspace, Zoom, and project management software.
Essential Knowledge
- Understanding of mentoring or coaching practices, especially for young people.
- Knowledge of safeguarding practices and procedures.
- Awareness of issues facing young Black women in education and employment.
Essential Personal Attributes
- Passionate about tackling educational and employment disadvantage.
- Organised, proactive, and able to work independently.
- Effective time management skills.
Other Requirements
- A clean enhanced DBS check (The Catalyst will carry this out).
- The right to work in the UK.
- Flexibility to travel to partner schools in London.
Desirable
- Previous experience in mentoring, coaching, education, charity work, or volunteering.
- A university degree or equivalent experience.
- Knowledge/experience of working or volunteering in schools or the education sector.
- An understanding of the non-profit sector.
The client requests no contact from agencies or media sales.
Assistive Technology Support Officer
Based in Stanmore/Berkshire - onsite.
Salary circa £30,900 per annum dependent upon experience.
Are you passionate about making a difference in people's lives? Do you have a knack for troubleshooting and a flair for technology? If so, we want you to join our dynamic team as an Assistive Technology Support Officer!
As an Assistive Technology Support Officer, you'll play a vital role in enhancing the lives of individuals with learning disabilities by providing technical support and assistance.
Not only will you be responsible for maintaining stock and databases, but you'll also have the opportunity to contribute to innovative projects aimed at improving service delivery. Your role will involve collaborating with various stakeholders, including suppliers and Norwood's Technology team, to ensure the smooth integration of equipment into our digital network.
To be a car driver and have access to a car during office hours and willing to drive between locations.
Key Responsibilities:
- To visit services and complete installations, repair, maintenance, reviews and collection of Technology Enabled Care (TEC) equipment, with new and existing service users throughout Norwood’s services in North London, Redbridge and Berkshire.
- Troubleshoot problems with equipment installations and resolve these faults both remotely and in person.
- To be responsible for stock and undertake auditing of the stock and maintain current databases according to Company requirements including updating and maintaining asset registers
- Support the IT manager in providing a high level of service coordination to ensure that new projects are delivered effectively.
- To take part in training sessions and attend meetings as required.
- To manage and maintain records, including central records, stock control and budgetary records.
- Train staff in the use of all systems available and provide ongoing support to ensure effective use of the systems in place.
- To support and promote digital inclusion, independence and empowerment for people using telecare or telehealth equipment
- Produce resources to support progress for users of AT.
Why Norwood?
- The opportunity to work for a leading UK charity
- Competitive salary & benefits package
- Generous annual leave entitlement
- Hybrid work arrangement
- 1pm finish on a Friday
- Unlimited access to staff referral scheme
If you're ready to embark on a rewarding journey where every day brings new challenges and opportunities to make a difference, apply now to become our newest Assistive Technology Support Officer! Please press apply and our Recruitment Team will be in touch.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
No agencies please.
Operations Director & Community Minister – Oasis Hub Waterloo
(a charity and church committed to community transformation)
Permanent, full-time post, 40 hours per week, inclusive of breaks
Salary: £44,320 per annum (Including London Weighting)
Oasis exists to create healthy thriving communities and reduce exclusion, through a holistic and Christ-centred approach to community development and social innovation. Our work is centred in local communities where we provide education; youth, children and families work; and community services.
We have an exciting opportunity to join Oasis Hub Waterloo, adding strategic leadership capacity to the Hub and holding the vision of Christ-centred community development, together with the Executive Director & Senior Minister.
We are looking to appoint an experienced, dynamic leader to work with the present Executive Director & Senior Minister on the leadership of Oasis Church Waterloo, on HR, team development and leadership, and on the Hub budget/finance strategy.
Alongside the Executive Director & Senior Minister, they will also have a focus on developing Oasis Church Waterloo, including developing and leading church services, nurturing discipleship, pastoral care, involving children and young people, and bringing creativity to our church activities. They will also have great interpersonal skills, be passionate about creating opportunity, will be entrepreneurial, innovative, and fully committed to the ethos, values and aims of Oasis.
What’s in it for you?
· A chance to work with a great team of passionate, supportive and holistically-minded advisors and community workers.
· The opportunity to make a real difference, materially improving people’s lives and impacting the local community.
· The chance to get involved in the wider life of Oasis Hub Waterloo, including community events and staff gatherings.
You will receive the support of a fantastic team of professionals in the community. As part of the package, Oasis offers:
· A pension scheme, currently offering 7% employer contribution.
· A generous holiday allowance.
· Flexible working where possible, with family friendly policies
Key responsibilities:
· Alongside the Executive Director & Senior Minister, providing strategic oversight and development of the community team and church.
· Operational management, including wider team systems, policies and procedures.
· Financial management.
· Risk management.
· Governance.
· Support the Executive Director & Senior Minister to lead the life of the congregation of Oasis Church Waterloo.
The successful post holder must have:
· Experience of leading community delivery.
· Experience of working for/being on the leadership team of a church.
· Experience of growing projects from the initial start-up phase through to maturity.
· Ability to act strategically and to be involved in direct delivery.
· Recent experience of working with young people and communities.
· Experience of strategic management within a school, statutory, voluntary or commercial organisation.
If you are interested in being part of this fantastic project and want to know more or for an application pack, please visit the Oasis Charity Jobs Website. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. In accordance with Schedule 9 of the Equality Act 2010, there is a Genuine Occupational Requirement for the successful candidate to be a committed Christian, as you will be expected to lead in some church community activities as part of your role.
Completed applications should be returned by 9am Friday 31 May, 2024.
Interviews will take place in Waterloo on either Thursday 6th or Friday 7th June, 2024.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our vision is for a world where epilepsy is irrelevant and people with epilepsy lead the lives they want to lead. We are the UK’s only charity transforming the lives of people with epilepsy through world leading research, advocacy and care. We put people at the heart of everything that we do.
It is an exciting time to join us as we embark on our strategy to raise £5m for people living with epilepsy by 2025. Epilepsy Society is an ambitious and passionate place to work. We hope you will be inspired by what we do and recognise our potential to do even more.
The role of the Senior Digital Marketing Executive is to ensure we provide a great supporter experience to any person, company or organisation who donates to the Epilepsy Society and to help the fundraising and marketing teams increase our number of supporters and fundraisers through digital acquisition.
As part of the Charity’s in-house marketing agency, you will support in responding to briefs from other departments and work closely with their teams to create and deliver marketing plans which deliver on revenue and strategic priorities. You will also work closely with multiple stakeholders, including our digital agency and the other teams within the Fundraising and Marketing Department and the wider organisation.
This role involves supporting various digital marketing initiatives, including SEO, SEM, social media marketing, email marketing, content creation, and data analytics. The postholder will be responsible for a range of tasks to support the efficient and effective running of a fundraising and marketing team dealing directly with donors at all levels to ensure they have the best donor experience. We need someone to help us to reach new people online, drive income and build an enhanced online supporter experience.
There is flexibility within the role; with a hybrid working approach of 3 days in the office and 2 days working from home. We offer a generous holiday allowance as well and training and development opportunities. There is plenty of free on-site car parking, a Café and beautiful grounds to work in and be surrounded by. We have a generous group pension scheme, an employee assistant programme (with confidential helpline with any support you might need) and Purple Rewards, a reward scheme with money-off benefits on a number of high street products and services.
The post-holder should demonstrate our people values of CAIRO (Caring, Accountable, Improving, respectful and Open).
If you have the right skills and experience and are inspired to apply, please do so by attaching your CV and covering letter detailing how you meet the person specification.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in the Wirral and Liverpool area.
This role will deliver Kidney Care UK’s Patient Support and Advocacy service in Liverpool and the Wirral region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region.
Based at home (laptop and mobile phone provided), you will be expected to travel independently across Liverpool and the Wirral area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.
We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.
The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome.
Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.
Please apply through CharityJob with a CV and covering letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in the Preston area.
This role will deliver Kidney Care UK’s Patient Support and Advocacy service in the Preston region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region.
Based at home (laptop and mobile phone provided), you will be expected to travel independently across the Preston area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.
We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.
The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome.
Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.
Please apply through CharityJob with a CV and covering letter.
The client requests no contact from agencies or media sales.
Senior Social Media Officer
Are you passionate about social media and have experience of managing content across a range of platforms?
Sue Ryder is looking for a Senior Social Media Officer to join the Digital Team, to manage our portfolio of social media accounts and develop the charity’s channels to showcase the importance of our end-of-life care and bereavement support.
The Role
Reporting to the Social Media Manager, the role works closely with colleagues across the charity including fundraising, health & social care, and retail. Our social channels play a key role in providing support to people who are struggling with grief, as well as being an important engagement tool with our supporters. The role will be responsible for the content creation and planning across our accounts, including content around grief and bereavement, as well as taking ownership of key paid social campaigns.
Key Responsibilities:
· Content planning for our local channels and leading on social media activities for fundraising events, PR campaigns and other projects.
· Creating content with a story-led approach including copywriting and developing visual assets for our national and retail accounts including Facebook, Instagram, Twitter/X, LinkedIn and TikTok.
· Manage the response matrix for our social media moderation and escalation processes in line with organisational safeguarding procedures.
· Moderation cover for the Online Community and deputise for the Social Media Manager in meetings/project groups. Supervise the Social Media Assistant through proofreading, monitoring and delegating tasks.
· Gather data and insights to develop reports with actionable recommendations.
· Plan and implement paid social campaigns for fundraising events throughout the year.
· Provide training and support for colleagues in social media best practices.
About You:
· Experience in planning and coordinating social media content for different platforms
· Highly proficient digital copywriter with excellent attention to detail
· Intermediate level of Photoshop or Canva skills
· Experience creating and editing high-quality videos for social media and mobile
· Experience of using GA4, Looker Studio and Excel to build reports
· Ability to create, manage and optimise paid-for social media campaigns
· Excellent organisational skills and ability to efficiently work across a multi-disciplinary team to prioritise projects and content
· Experience of monitoring social media out of hours
Competitive Benefits Package
· 27 days holiday rising to 33 with length of service plus bank holidays
· Company pension scheme
· Staff discount with thousands of retailers
· Refer a friend scheme - £250
· Enhanced maternity, paternity and adoption pay
· and lots more. Please visit our careers website for the full list.
Closing date: 27th May
Interview date: We are interviewing on a rolling basis
Please note we reserve the right to close the vacancy early if a sufficient amount of candidates is received
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments.
An initial call will be arranged prior to invitation to interview
If you want more than just a job. We want you. Join the team and be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in the Manchester area.
This role will deliver Kidney Care UK’s Patient Support and Advocacy service in and around Manchester. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region.
Based at home (laptop and mobile phone provided), you will be expected to travel independently across the Manchester area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.
We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.
The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome.
Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.
Please apply through CharityJob with a CV and covering letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Purpose: As the Shop Manager for the CPS shop in Maida Hill, you will play a pivotal role in fostering a positive and inclusive environment while managing the day-to-day operations of the shop. Your primary responsibility will be to ensure the smooth functioning of the shop during trading hours, overseeing volunteer coverage across all seven days of the week.
Key Responsibilities:
- Leadership and Management: Exercise autonomy in managing the shop, demonstrating strong leadership and independence to navigate the fast-paced and sometimes challenging environment. Delegate tasks effectively and provide ongoing training and support to team members, including the assistant manager, to ensure operational duties are efficiently handled.
- Team Development: Recruit, onboard, and retain volunteers to build a high-performing team. Cultivate a positive and fulfilling volunteer experience, ensuring that each member feels valued and supported in their role. Promote diversity and equality within the shop team, reflecting the community we serve.
- Customer Service: Lead by example in providing excellent customer service to shoppers, donors, and volunteers. Create a welcoming and enjoyable atmosphere in the shop, promoting positive relationships and behaviours among all stakeholders.
- Brand Ambassadorship: Represent the CPS brand through the shop, embodying its values of peaceful conflict resolution and community engagement. Uphold the organisation's reputation by maintaining high standards of professionalism and integrity.
- Operational Excellence: Ensure that all shop operations, including inventory management, merchandising, and cash handling, are conducted efficiently and in compliance with organisational policies and procedures.
Qualifications and Experience:
- Previous experience in a retail management role, preferably in a charity shop environment.
- Strong leadership and communication skills, with the ability to motivate and inspire a diverse team.
- Demonstrated ability to manage multiple priorities in a fast-paced environment.
- Commitment to promoting diversity, equality, and inclusion within the workplace.
- Passion for the mission and values of the Centre for Peaceful Solutions.
This role offers an exciting opportunity for an experienced and dynamic manager to make a meaningful impact within the community while contributing to the growth and success of a Peaceful Solutions.
The client requests no contact from agencies or media sales.
SENIOR YOUTH AND COMMUNITY WORKER
LOCATION: ENACT, 52 ISLAND CENTRE WAY, ENFIELD, EN3 6GS
HOURS: FULL TIME (40HRS PER WEEK)
RESPONSIBLE TO: YOUTH AND COMMUNITY TEAM LEAD
SALARY: £28,000 - £32,000 PER ANNUM
Are you a passionate about youth work? Looking to use your skills and experience to inspire young people through projects based on the needs identified in Enfield? Are you motivated to create opportunities that include young people’s voices?
Enact have a vacancy for a Senior Youth and Community Worker to lead our open-access community youth provision. We are looking for an experienced youth practitioner to manage our youth team and work within the enact team to develop a range of engaging activities and training opportunities for young people with particular focus on those aged 10 to 19 in the Enfield community.
The Senior Youth and Community Worker needs to be a passionate, enthusiastic and professional. They will lead the youth team to create community-based opportunities for the whole family, in accordance with the ethos and values of Oasis. The Senior Youth worker will also support the enact team to develop and be involved in community cohesion projects involving children, families and youth.
Enact actively encourages continued professional development and opportunities for further education for all its staff.
To apply, email your CV including a Supporting Statement for further details please visit the Oasis Charity Jobs website. Your Supporting Statement should be no more than two A4 pages and must address the following question:
“Please expand on your CV to tell us about relevant skills, experience and qualifications you have, that relate to the job description and person specification.”
The closing date for applications will be Wednesday 5th June 2024. If successful you will be invited to formal and practical interviews. You must be able to attend both interviews in one week and can last up to 1.5 hours.
· Wednesday 12th and Friday 14th June 2024
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.