Community Advice Officer Jobs in Edinburgh
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Main function of job
This is a key role in the Bereavement Support Service. The team provides a wide range of services, including the Helpline, online enquiries, online community, Family Days, and online and printed resources.
The aim of this post is to provide consistent, high-quality emotional support to bereaved families who seek support from the Lullaby Trust.
1. Proactively engage bereaved families with the support service, respond to bereavement support enquiries and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.
To be the primary contact for the bereavement support services.
To cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.
Proactively engaging with bereaved families through social media and other online platforms.
Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy
Send materials to bereaved contacts, including bereavement packs and follow up e-cards, and ensure all paperwork and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.
Ensure any messages on Bereavement Support FB Groups are monitored and advice is given via befrienders where appropriate
To arrange face to face events for bereaved families including family days, York Carol Service and memorial events to an agreed programme.
Work with the Engagement Team around social media bereavement support posts.
2. Respond to all enquiries regarding the Care of the Next Infant (CONI) programme.
Respond to CONI enquiries from families and professionals and pass referrals to the CONI team in a timely way.
Update the CONI spreadsheet on enquiries progress and outcome.
Ensure families are offered Bereavement Support
3 Manage the Befriender programme with the Head of Support and Information and deliver training to befrienders and support befrienders in their role.
Support Befrienders in their work by maintaining regular contact and support, offering advice and guidance when required.
Keep Befriender records up to date
Allocate Befrienders when required, ensuring there is an even spread of work between the befrienders
To collate, finalise and send out the Befriender newsletter on a monthly basis in conjunction with other members of the Team
Plan and deliver befriender training to new and existing befrienders
Support befrienders in their role and deliver regular online catch up sessions.
Help with the organisation, administration of the Befriender Conference and other events, facialitaing sessions and presentations.
Support the administration and preparation of Befriender Training, attend and participate when required and assist with the new befriender digital documents.
5 Ensure the bereavement support services are promoted to bereaved families and professionals working with bereaved families
Assist with the facilitation of Bereaved Families’ Panel and running online sessions.
Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.
Attend events as required to represent the Lullaby Trust’s bereavement support services
6 Ensure the records and services of the department are kept up to date
Ensure bereaved contacts are added and updated on Excel and Raiser’s Edge
Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice
Collate statistics, as required on areas of work within the support services team.
Assist with the services’ evaluation and impact processes including self-evaluation feedback.
Provide other administrative support to the team as required.
Other:
Attend and participate with External Supervision sessions.
Safer sleep for babies, Support for families




LOCATION - Remote
Are you looking for an exciting and rewarding role in 2025? Apply for the Developement Manager: Quality and Improvement at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
The role of the Development Manager: Quality and Improvement will sit within the Partnerships and Federation Development directorate, to support the delivery of key charity and federation-wide objectives, as part of our mission to empower people affected by homelessness and poverty to change their lives for the better while using our voice to achieve social change.
The principal responsibility will be to support our ambition to become a best practice national body, responsible for the day-to-day management of the Quality and Improvement function within Emmaus UK and the wider federation.
The Development Manager will act as a‘relationship manager’ with existing, new and potential communities and groups and provide high-quality advice, support and capacity building. This role will develop policy, guidance and toolkits and contribute towards training in their area of specialism.
Who are we looking for?
This role will provide support to the wider Partnerships and Federation Directorate to develop, lead on and support projects to effect transformational change within Emmaus in the UK.
You will have the opportunity to make a significant impact on the growth and development of Emmaus in the UK, contributing to a positive culture, and supporting the overall success of the federation.Your role will involve supporting the development and delivery of strategic plans, programme design and implementation, stakeholder management, and continuous evaluation and improvement of quality and improvement initiatives.
What we offer
· £38,950 per annum
· Working hours: 5 days per week, Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with 6% employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Wellbeing: Weekly wellbeing hour to promote personal wellbeing
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by Sunday 23 February 2025.
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Wednesday 12 March 2025.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
About us
We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives each and every day.
The role
NEA has an exciting opportunity for a Training and Education Officer to support with the delivery of our accredited training and qualifications to stakeholders across the United Kingdom as well as develop and deliver our expanding education programme nationwide.
You will work across both the training and education teams to develop and deliver training courses and education workshops to frontline workers, volunteers and young people from a wide range of organisations, including local authorities, housing associations, voluntary and community groups, and commercial organisations.
Our training courses and workshops cover key issues associated with fuel poverty, fuel debt, affordable warmth, low-carbon technologies and practical energy efficiency advice. You will work alongside the training team to develop, design and deliver these engaging online and face-to-face courses and qualifications. You will act as an examiner for all NEA qualifications, assist in the development of future assessment-based qualifications; and have the ability to identify new opportunities for training and assessment product development.
You will work closely with the existing education team to enhance the current education provision of the charity; you will develop and deliver education sessions in line with programme and funding needs. Delivery will include both Primary and Secondary school sessions as well as bespoke education sessions for care leavers, young carers, youth offenders and children soon to be attending university or college.
We are accepting applications from across the United Kingdom however, we are particularly interested in hearing from applicants in the Midlands, Yorkshire, and the North-East of England.
What you will need to succeed
You will possess a relevant training or education qualification and have recent, demonstrable experience in delivering adult training and or primary / secondary school sessions. Ideally, you will also bring experience in one or more of the following fields: energy, community development, debt or money advice, consumer issues, or housing.
With excellent communication skills and IT skills, you will be adaptable and bring a lot of energy to the team. You’ll be brimming with ideas and enthusiasm and have a passion to deliver training and education to people from diverse backgrounds and the desire to make a positive difference to people’s lives.
You will be expected to deliver training and education sessions depending on organisational need, as well as occasionally delivery in wider England and Wales. This will require overnight stays and flexibility on the part of the post holder.
The role of Training and Education Officer will be part of the Development and Partnerships Directorate and the postholder will report to NEA’s Training Programme Delivery Manager.
Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.
The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.
We are offering:
- £31,068 – £35,836 (Points 18 -25) (plus £3,300 London Weighting if applicable). New appointments are usually made at the starting point of the scale.
- 11.5% non-contributory pension.
- 25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum.
- Flexible working arrangements including the opportunity for Hybrid working.
- Enhanced family friendly payments.
- Employee Assistance Programme.
- Employee benefits platform.
How to apply:
Apply online by clicking 'apply via website'.
The closing date for applications is 21 February 2025 at 12 noon. Interviews will be held in the week commencing 03 March 2025.Full details of this post and an application form are available on our website.
Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
Please note CVs will not be accepted as part of the application process. No agency or advertising enquiries please.
NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511. Company Registration No: 01853927
The client requests no contact from agencies or media sales.
At Unlock we want to ensure that people with criminal records have access to the best quality support possible.
We have our website which receives over 1.5 million visits, and our helpline with nearly 10,000 contacts every year; now we want to take this support out into communities to make sure our expertise gets to everyone who needs it. With over 12.5 million people affected by a criminal record and with this number growing, we know our service is even more important than ever.
We want to build a network of community organisations that are connected to Unlock and have access to specialist training in supporting people with criminal records. This new role is pivotal to achieving the vision of Better Advice for All.
If you’d like to be part of this vision and the role fits with your skills and experience, we look forward to your application.
To help people overcome the long-term disadvantages caused by their criminal records, and work with government, employers and others to enable people



The client requests no contact from agencies or media sales.
SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.
We are now looking for a UK-based Senior Supporter Experience Officer for:
- Campaign & Content Management – Oversee retention campaigns, supporter materials, and content planning, ensuring effective engagement.
- Donor Journey Development – Plan and implement multi-channel donor journeys to enhance supporter experience and retention.
- Data & Insights – Use analysis and segmentation to improve donor engagement and campaign effectiveness.
- Supplier & Stakeholder Coordination – Work with internal teams, external agencies, and suppliers to deliver high-quality supporter communications.
- Compliance & Best Practice – Ensure all donor journeys and campaigns meet GDPR, fundraising regulations, and industry best practices.
- If you are a detail-oriented and self-motivated person, with excellent communication and multi-tasking skills, looking for an essential role within a friendly, flexible, and supportive team, then this could be for you!
To Apply
Please read the full Candidate Pack attached which contains the entire job description and person specification and submit a copy of your CV and a covering letter.
The deadline for applications is Monday 24th February, 9.00 am UK time. We reserve the right to close the application process early if a successful candidate is found.
Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.
Please read the full Candidate Pack attached which contains the entire job description and person specification, then submit a CV and cover letter addressing how you meet the requirements detailed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Engagement Officer
We are looking for an enthusiastic and motivated individual to join the South West and Channel Islands engagement team to support the charity’s exciting work in Guernsey.
This is a part-time role offering remote working.
Position: S11234 Engagement Officer
Location: Home-based, Guernsey, as part of the South West & Channel Islands locality team. However, extensive national travel will be required as part of this role (may include team meetings or other work related meetings)
Hours: Part-time, 21 hours per week
Salary: £20,938 per annum (FTE circa £34,800 per annum)
Contract: This is a fixed-term contract until 31 March 2027.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 16 February 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 24 February 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Engagement Lead for the South West and Channel Islands, the Engagement Officer will work with colleagues across the locality to deliver against engagement activity.
Key responsibilities will include:
• Leading the involvement of people affected by stroke to prioritise our work and improve the experience of people affected by stroke.
• Development of the Stroke Group Network in Guernsey.
• Working with health care professionals, including clinicians, managers and leads.
• Managing volunteers.
• Build stroke communities to enable stroke survivors and their carers to rebuild their lives after stroke.
About You
You will bring experience and understanding of the meaningful involvement of lived experience, working to address health inequities, using a data driven approach to prioritisation and focus of work.
You will be:
• Data driven.
• Able to prioritise activity and focus to increase impact and reach.
• Willing to travel.
• Experimental and willing to learn.
• Dependable.
• A team player.
This role requires travel across Guernsey as well as some overseas visits to the UK. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of Guernsey and have the right to work in Guernsey.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Engagement, Community Engagement, Impact and Engagement, Engagement Officer, Community Engagement Officer, Impact and Engagement Officer, Health Engagement, Community Health Engagement.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Chief Executive Officer
This is a unique opportunity to join an international children’s charity as its Chief Executive Officer, making a real and lasting transformation in the lives of children in Darfur, Sudan.
Position: Chief Executive Officer
Location: Remote (with the role involving occasional travel to Surrey)
Salary: £60,000 - £90,000 (subject to experience)
Hours: Full time (37.5 hours)
Contract: Permanent
Closing Date: Thursday 13th March, the client reserves the right to interview before the closing date so please apply asap.
About the role:
This is a crucial position as it will be your responsibility to ensure the growth of the charity, enabling us to support even more children and their families in Darfur, Sudan. You will be an experienced and highly motivated leader overseeing the overall development of the charity, ensuring its continued success in its next phase of the charity’s growth. You will oversee the charity’s budget to ensure the long-term financial sustainability and be responsible for the charity’s fundraising, grants, individuals and our events. You will lead a passionate and dedicated team including working with our volunteers, both in the UK and in the USA and Australia. You will also play a key role in building relationships with donors, potential donors, corporates and other stakeholders.
You will work closely with the Country Director (currently our Founder) for Darfur and oversee projects and assist recruitment in Sudan as soon as it is safe to do so. At present our Sudan staff are working from outside the country as Darfur faces extreme violence. Projects within Darfur are implemented by the Steering Committee, who are volunteer village leaders working with the charity since 2010.
Your main duties will include:
• Provide vision and leadership for the charity setting the overall vision and strategic direction, ensuring alignment with its mission and values.
• Develop and implement a strategic plan in collaboration with the Board of Trustees.
• Act as the public face of the charity, undertaking a range of speaking opportunities and acting as a media spokesperson.
• Manage day-to-day operations, ensuring the effectiveness and efficient use of charity resources.
• Oversee budgeting and financial planning – manage the charity’s finances, including budgeting, forecasting and financial reporting.
• Build relationships with celebrities, Patrons and key Stakeholders.
• Ensure the charity is compliant with legal, regulatory and financial requirements.
• Regularly report to the Board on all aspects of the charity’s work, ensuring accurate timely updates on funding, operations and emerging needs.
• Be the key point of contact for the charity, providing guidance and support to staff and volunteers.
• Prepare the Annual Report and regular updates for key stakeholders, donors and funders.
About you:
We are looking for a confident leader who wants to work with us to ensure we are a high performing, sustainable organisation. You will need to bring with you the following skills and experience:
• Proven track record in a management and leadership role, preferably within the charitable or not-for-profit sector.
• Strategic thinker with strong financial acumen, excellent communication skills, and the ability to build partnerships and influence at all levels.
• Compassionate and values-driven approach to leadership, with a commitment to sustainable development.
• Understanding of Charity law and regulations, governance requirements, and reporting standards.
• Experience working effectively with a Board of Trustees.
• Proven experience in budget setting and financial management, reporting to funders and Trustees.
• Proven success in identifying and developing new income streams.
• Experienced in building effective relationships with donors, celebrities, patrons and other stakeholders.
• Experience in building and leading a team of staff and volunteers.
• Excellent communicator and presentation skills.
• Highly organised, and excellent attention to detail.
About the Organisation
This is the only charity founded specifically to help children in one of the most challenging regions of the world, Darfur, Sudan. For the past 24 years we have been transforming the lives of children through a unique package of integrated projects, working closely with the communities themselves. Since 2001 we have adopted 110 villages, transforming the lives of over half a million people.
There could not be a more exciting time to take the charity forward. You will be responsible for shaping both the projects in Darfur, and all the exciting opportunities to raise awareness and funds in the rest of the world.
Other roles you may have experience of could include Charity Director, CEO, Chief Executive, Chief Executive Officer, Senior Director, Finance Director, Corporate Services Director, Human Resources Director, IT Director, General Manager, Operations Director, Partnerships Director, Managing Director, CFO, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
About the organisation
The Botanical Society of Britain and Ireland (BSBI) is the leading charitable organisation promoting the enjoyment, study and conservation of wild plants in Britain and Ireland. We aim to build a diverse community of skilled and enthused botanists, provide data and science to help address biodiversity loss and climate change and disseminate information to drive a passion for plants. To do this we provide opportunities for involvement for all through a range of participation projects, surveys, indoor and outdoor events, training opportunities and the production of books and other resources. Our Distribution Database (DDb) holds over 50 million plant records, making it one of the world’s largest biological recording databases and in March 2023 we published the third Plant Atlas, mapping changes in the distribution of British and Irish flora. Our latest organisational Strategy, available on our website, describes our future plans.
About the role
An exciting opportunity has arisen to become the first Administration Officer for the Botanical Society of Britain and Ireland. The charity and our membership and activities have grown rapidly over the last five years through two rounds of strategic change. There is continued strong demand for our data, expertise and skills, creating opportunities to develop our projects and partnerships. We need excellent administration in place to ensure we are deploying our capacity and resources in the best way to support the Society and our members and to advance the understanding and appreciation of wild plants.
This role provides an excellent opportunity to work across the BSBI, supporting staff and volunteers in the smooth running of the Society, helping shape processes for a resilient future.
The post would suit an early career individual with an interest in botany/ecology who is keen to develop their skills and their network through a full-time post within the charitable sector, or an experienced administrator looking to make a vital contribution to a growing organisation.
How to apply
Read the job description and person specification available on the BSBI website carefully along with the job application guidance notes. Then complete the job application form and personal details form and submit these to the email address provided.
Applications must be received by midnight on Sunday 2 March.
Interviews will be held online on during the week commencing 10 March.
The postholder would ideally take up the position in or before May.
BSBI aims to uphold the principles of equality and diversity in all its activity, including the recruitment and employment of staff. Applications are welcome from all suitably qualified or experienced people, regardless of situation or background. We particularly welcome applicants from those who are currently underrepresented in our sector, such as disabled people and individuals from Black, Asian and Minority Ethnic communities. Should you have any questions about the role or require any adjustments to the recruitment process, please get in touch through our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Sponsorship & Partnerships Officer will be responsible for managing an agreed portfolio of cash and in-kind sponsors and partners, working with internal teams to ensure agreed benefits are successfully delivered, persuading previous partners to come on board each year, and prospecting for new organisations for the Book Festival to approach. To be successful in this role, you will have skill and experience in the following areas:
Experience of working in account management in either a fundraising or commercial environment.
Experience of achieving and exceeding income targets or growing income.
The ability to seek out, identify and build on opportunities to maximise income.
Ability to represent EIBF internally and externally.
Excellent communicator with the ability to adapt communication style to meet the needs of varied audiences.
Driven and engaging personality with strong people skills.
Why EIBF?
The Edinburgh International Book Festival is a world-leading cultural festival, with democracy, creativity and ideas exchange at its heart. Each year, we programme innovative events that broaden the horizons and enrich the minds of our audiences, both in Edinburgh and online. The experience and determination of our Development Team to raise over £2million p.a makes this possible.
We offer
Flexible Working: Our teams work flexibly with time split between at home and onsite in our central Edinburgh office at least three days a week.
Development Opportunities: Exposure to a variety of fundraising activities as part of a small team.
Professional Growth: Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills.
About us
Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy.
Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed. Today 27 million refugees and 84 million displaced people around the world need of safety, dignity and welcome. We are determined to secure public and government support for safe routes for all people seeking safety, and a fair, effective and compassionate refugee protection system.
Business Development at Refugee Council
We operate two main service departments supporting refugees (resettlement, employment, and integration) and people seeking asylum (casework, therapeutic support, and social support for adults and children. We also have a smaller Practice Development team supporting Refugee Community Organisations and frontline practitioners to develop their skills and capacity to meet the needs of people seeking asylum and refugees. Our Business Development team sits within our Fundraising and External Affairs team and works closely with our services directorate.
The purpose of this role is to bolster the resource of our Business Development team in order to build the foundations for statutory income generation for Refugee Council in the immediate term and for the future. The key elements of the role are to:
- Identify the appropriate statutory commissioners to liaise with when presenting our service models. This is a time intensive task that requires research via different platforms and networks (e.g. LinkedIn, web searches, internal colleague contacts, and related market insights).
- Assess feedback and insights following engagement with commissioners, identify patterns and opportunities, and contribute towards Business Development’s funder engagement and fundraising strategy.
- Prepare background documents, such as up-to-date context statements and summaries, for use in proposals, tenders, service models, and related Business Development products. Lead on various administrative tasks to support the function of the Business Development team, such as completing selection questionnaires for competitive tenders.
Main Duties and Responsibilities
Research:
- Our Business Development Officer will lead the researching and mapping statutory commissioners, service delivery partners, and providers to produce a clear picture of service delivery landscape, commissioner interests, and commissioning trends to inform business development strategies across our geographical hub areas.
- They will identify appropriate and influential statutory commissioners (via internal colleagues, LinkedIn, online searches, and related sources) for Business Development colleagues to contact. Through their detailed research they will build an in-depth understanding of commissioner roles and remit, interests, and priority areas of work that will help us influence statutory commissioners.
- They will lead on developing and maintaining content-rich, in depth evidence-based summaries on clients’ and commissioners’ evolving needs for use in proposals, tenders, service models, and strategy documents. These summaries will be highly persuasive and enable to team to influence funders. They will be required to analyse complex data and evidence presenting asylum and refugee trends and figures as well as statutory funding available across a range of sources.
Contract: Fixed term until 31/10/2025.
Hours: Full-time, 35 hours per week (would be open to part time working of 28 hours for the right candidate).
Location: Negotiable.
For more information on the role and to apply, please visit our website via the apply button.
Closing date: 14 February 2025.
Interviews: 19 - 27 February 2025.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
THE ROLE
• This is a key role in our Wales Communication & Engagement team which works with other Volunteer Development Officers across the Trust to help deliver on the volunteering strategy for the region.
• The role will support compliance including record keeping, induction and training, as well as develop new opportunities based on regional priorities and deliver a range of communication and face to face activities to create a safe and positive volunteering experience.
• You will run a range of activity to develop effective communication methods including writing articles, delivering events, supporting peer to peer support and shared learning so volunteers are engaged and feel valued.
• You are responsible for being the link between the National Volunteering Team and regional volunteer managers to ensure that managers feel supported and volunteers have a meaningful, safe and enjoyable experience.
• You will lead on regional recruitment of existing and new roles, in line with regional priorities to ensure volunteer roles are appropriate and support the needs of the Woodland Trust.
• This role is based in Wales and will require the successful candidate to travel around the country.
• This is a 3 year fixed term contract, 22.5 hours per week
• This role may require an enhanced DBS check as part of our pre-employment checks.
THE CANDIDATE
• Hands on experience working with volunteers and volunteer managers including recruitment, training and managing volunteers with positive outcomes.
• Experience in working across a range of teams at a regional level to support existing and develop new volunteering opportunities, ensuring the support of volunteering to undertake activities in a positive, fun and safe way.
• You’ll have experience in developing new volunteering opportunities in line with regional and national strategies.
• You’ll have a collaborative approach, with the ability to work with multiple teams, building relationships with both internal and external stakeholders effectively.
• You’ll know how to deliver effective events including promotion, risk assessments for indoor and outdoor environments.
• Strong communication skills, both written and verbally being able to liaise with internal and external stakeholders, especially volunteers using a variety of methods to suite the audience.
• This role does require regular travel around Wales. A full UK driving licence is required.
Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our employees, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
Commitment to Diversity & Inclusion: The Woodland Trust embraces diversity and inclusion. We want our team to reflect the UK's diverse community. We support people from all backgrounds to apply, especially those who are under-represented.
Application Advice: Even if you don't meet every requirement of the role, we would encourage you to apply. Your enthusiasm for the environment and our core values—Grow Together, Explore, Focus and Make it Count—are what matter most. We also keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows your experience and passion for the role.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. We look forward to hearing from you and working together to make a positive impact on our planet.
Interviews will be held online via Microsoft Teams on Wednesday 12th March 2025.
The Welsh Translation for this ad can be found on our Main Job Page.
The client requests no contact from agencies or media sales.
Community Based/Home Working – East Midlands
Permanent, Full Time
Circa £30,000 plus competitive benefits
Do you want to make a difference?
The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family. Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.
It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.
Join the RAF Family and play your part in making a difference.
Do you want to play a part in what we do?
People are at the heart of what we do. Together we:
· Help reduce social isolation and loneliness among veterans.
· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
· We provide grants to help with the cost of living. But this is just a few of the ways we help.
We are seeking an individual to undertake the dual role of promoting the profile of the RAF Benevolent Funds welfare offer, whilst also carrying out welfare casework. Post holders will be expected to undertake holistic assessment of need both remotely (over the telephone and online) and when required in person across their region. You will be expected to work with individuals who may have complex and sometimes challenging welfare needs, assisting them by identifying appropriate support from within both the RAF Benevolent Fund and the wider statutory and military charity sector, ensuring that support is made available to meet their need through the case working process.
The successful candidate will have experience of working in a social welfare role supporting individuals and will have strong people and relationship-building skills, as well as empathy with or understanding of issues affecting the Armed Forces community.
This is a community-based position working from home (ideally based in Nottinghamshire) but covering the East Midlands region. The candidate must have their own vehicle for use of traveling around the region. Occasional travel to London will be required. The successful candidate for this role will need to be DBS checked and prove they have the right to work in the UK.
To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.
The closing date for applications is Tuesday 18th February 2025, 5.00pm.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires an Enhanced DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
Community Based/Home Working – Devon/Cornwall
Permanent, Full Time
Circa £30,000 plus competitive benefits
Do you want to make a difference?
The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family. Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.
It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.
Join the RAF Family and play your part in making a difference.
Do you want to play a part in what we do?
People are at the heart of what we do. Together we:
· Help reduce social isolation and loneliness among veterans.
· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
· We provide grants to help with the cost of living. But this is just a few of the ways we help.
We are seeking an individual to undertake the dual role of promoting the profile of the RAF Benevolent Funds welfare offer, whilst also carrying out welfare casework. Post holders will be expected to undertake holistic assessment of need both remotely (over the telephone and online) and when required in person across their region. You will be expected to work with individuals who may have complex and sometimes challenging welfare needs, assisting them by identifying appropriate support from within both the RAF Benevolent Fund and the wider statutory and military charity sector, ensuring that support is made available to meet their need through the case working process.
The successful candidate will have experience of working in a social welfare role supporting individuals and will have strong people and relationship-building skills, as well as empathy with or understanding of issues affecting the Armed Forces community.
This is a community-based position working from home (ideally based in Exeter/Plymouth) but covering the Devon/Cornwall region. The candidate must have their own vehicle for use of traveling around the region. Occasional travel to London will be required. The successful candidate for this role will need to be DBS checked and prove they have the right to work in the UK.
To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.
The closing date for applications is Tuesday 18th February 2025, 5.00pm.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires an Enhanced DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
CoMoUK is the national charity for the public benefit of shared transport such as car clubs and bike and e-scooter share schemes. We work collaboratively with the national, regional, transport and local authorities as well as the private sector to further these social, economic and environmental benefits. We do this via stakeholder engagement, research, consultancy and policy work as well as projects in the field.
The Consultancy and Research Officer post will work in depth on our consultancy reports, research projects and new policy and guidance documents. This is a great opportunity for someone who is looking for a role with variety and scope to develop skills within in a fast moving, low carbon sector.
The location of the role is homebased in the UK. CoMoUK staff are all homebased in various locations across the UK
The client requests no contact from agencies or media sales.
The Woodland Trust is looking for a Volunteer Development Officer in our South West region to deliver on the volunteering strategy for the Woodland Trust and South West region.
The Role:
• This is a key role in the South West region Communication & Engagement team which works with other Volunteer Development Officers across the Trust to help deliver on the volunteering strategy for the region.
• The role will support compliance including record keeping, induction and training, as well as develop new opportunities based on regional priorities and deliver a range of communication and face to face activities to create a safe and positive volunteering experience.
• You will run a range of activity to develop effective communication methods including writing articles, delivering events, supporting peer to peer support and shared learning so volunteers are engaged and feel valued.
• You are responsible for being the link between the National Volunteering Team and regional volunteer managers to ensure that managers feel supported and volunteers have a meaningful, safe and enjoyable experience.
• You will lead on regional recruitment of existing and new roles, in line with regional priorities to ensure volunteer roles are appropriate and support the needs of the Woodland Trust.
• This role is based in South West England and will require the successful candidate to travel around the region.
• This is a 3 year fixed term contract, including evening and weekend work.
• This role may require an enhanced DBS check as part of our pre-employment checks.
The Candidate:
• You have an enthusiasm for the environment and share our core values—Grow Together, Explore, Focus and Make it Count.
• Hands on experience working with volunteers and volunteer managers including recruitment, training and managing volunteers with positive outcomes.
• Experience in working across a range of teams at a regional level to support existing and develop new volunteering opportunities, ensuring the support of volunteering to undertake activities in a positive, fun and safe way.
• You’ll have experience in developing new volunteering opportunities in line with regional and national strategies.
• You’ll have a collaborative approach, with the ability to work with multiple teams, building relationships with both internal and external stakeholders effectively.
• You’ll know how to deliver effective events including promotion, risk assessments for indoor and outdoor environments.
• Strong communication skills, both written and verbally being able to liaise with internal and external stakeholders, especially volunteers using a variety of methods to suite the audience.
• This role does require regular travel around the South West region. A full UK driving licence is required.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Even if you don't meet every requirement of the role, we would encourage you to apply.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held online via Microsoft Teams on Monday 3rd March 2025.
The client requests no contact from agencies or media sales.