Community advice officer jobs in tadworth, surrey
The People’s Empowerment Alliance for Custom House (PEACH) is dedicated to empowering its members and improving local conditions through collective action. Through building collective resident power in Newham, PEACH has secured huge wins, including 60% rent reductions for 250 temporary tenant households and a £300k rent arrears amnesty.
With over 300 members and 12 years of experience, we are poised to expand our impact and establish a lasting Community Union, sharing our wealth of knowledge with communities all over the UK.
Our Community Organiser plays a crucial role in contributing to our ongoing Permanent, Safe Homes Now campaign, which aims to set a precedent for housing reform nationwide. Our mission is to drive meaningful change and empower communities facing social injustice across the UK.
As part of our team, you'll contribute to expanding and strengthening PEACH's membership and influence. This involves planning and executing strategic campaigns collaboratively, which aim to address key issues our members face. You'll also oversee project delivery, monitor progress and report on outcomes, and communicate successes and best practices. In this collaborative environment, you'll work with team members to shape PEACH's organising strategy, foster organisational growth, and support decision-making on future directions.
The Ideal individual will have prior community organising experience (paid or voluntary), with a deep understanding and experience of collective action's transformative potential. You will have a solid understanding of the political landscape with an underlying community organising mentality. You will be comfortable knocking on doors and moving people to act within their capacity, whilst presenting an empathetic and understanding nature.
Job Description: :
● To support the Custom House and Canning Town community to grow and develop, working with them to build their sense of belonging, community pride and spirit.
● To listen to local people, to support them to develop power to act together for the common good and help them act on the local issues that are important to them.
● Contribute to developing PEACH's collective power as a Community Union in collaboration with members, Steering Group, Trustees/Directors, and fellow staff members. Oversee the execution of this strategy.
● Cultivate a thriving organising culture at PEACH by training members and staff in community organising methods, continually learning and reflecting on organising practices, and refining the PEACH organising model, including creating training materials.
● Build strong, transformative relationships with new and existing PEACH members through door-knocking and relational 1 to 1’s.
● Identify community leaders, nurture members' leadership skills, and foster strong teams. Challenge and support members/teams to acquire new skills, take on new tasks and take ownership of the organisation and its projects/campaigns.
● Identify organising issues with members, develop effective campaign strategies, and support members in taking collective action and in building community cohesion.
● Lead negotiation strategies with key stakeholders.
● Organise and facilitate engaging, accessible meetings, training sessions, and events with members and the PEACH staff team, as well as meeting turnout targets.
● Cultivate productive relationships with relevant stakeholders such as workers of other organisations, journalists, councillors, council officers, and researchers.
● Stay informed about the policy framework and power landscape relevant to the campaigns /organisation and translate key information into accessible resources.
● Read reports, council documents, and press articles
● Manage and develop agreed projects within budget, ensuring progress and goals are met through effective administration, planning, and management.
● Monitor and evaluate PEACH's work, tracking organising activity and successes, integrating learnings into practices, and ensuring well-distributed resources.
● Maintain clear and concise records relating to the role.
● Scope and develop new projects that address members’ interests and community issues, working collaboratively with staff and members.
● Support fundraising efforts by contributing to funding applications and funder reports as required.
● Support strategic decision-making by providing reports about projects and key issues, both written and verbal, to PEACH’s directors, Steering Group, and Office Manager.
● Collaborate within the staff team to foster a supportive, productive, and sustainable work culture. Offer constructive feedback, share ideas, distribute workload according to capacities, maintain healthy work boundaries and be accountable.
Person Specification:
Releavnt expereince:
● GCSE English and Maths, or equivalent
● Further education: A- levels/ BTEC level 3 or equivalent
● A successful track record of working or volunteering for organisations that have charitable aims or complete community work
● A successful track record of using community organising or trade union organising methods to win (paid or unpaid)
Skills:
● Strong communication and listening skills with the ability to engage and build positive relationships with people from a wide range of backgrounds.
● Understanding of Community Organising as a method for bringing about change
● Ability to conduct honest and constructive working relationships, operating with integrity
● Workable knowledge of the Political Landscape
● Ability to inspire and motivate people to participate and act
● Strong work ethic with the ability to work effectively autonomously
● Knowledge of issues likely to affect the communities living in Custom House, Newham and/or London
● Ability to navigate conflict and facilitate difficult conversations in a generative, transformative way
Personal Attributes:
● Proactive and self-motivated with efficient workload management.
● Team player, willing to collaborate and contribute to the community vision.
● Self-awareness, sound judgement in decision-making, ability to seek advice and involve others as needed and receive feedback constructively.
● Passion for social justice and the values of PEACH
● An empathetic nature with the ability to understand complex and deeply rooted issues.
● A willingness to work flexibly during busy periods.
● Ability to work evenings/weekends.
Non Charity Employer
6 - 10
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Using Anonymous Recruitment
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About Ataxia UK
Ataxia is the umbrella term for a group of neurological conditions and Ataxia UK is the UK’s leading ataxia support and research charity. Our Services team is dedicated to supporting everyone affected by ataxia in the UK to live their best possible life. We offer a Helpline and Advocacy service that provides trusted information, tailored advice, and one-to-one support to help people access their rights. Alongside this, we deliver a range of activities, engagement opportunities, and volunteer-led initiatives designed to bring the ataxia community together and reduce feelings of isolation.
About the Role
We are looking for a Helpline Officer to join our small and supportive Services Team. This role is central to delivering high-quality information and advice via our Helpline, and to supporting and working alongside our trained Helpline Volunteers.
The Helpline is a trusted source of support for people affected by ataxia, offering clear, accessible information on a wide range of issues including welfare benefits, accessing grants, and access to health and social care. The role also contributes to the wider development of our Helpline and Advocacy services, helping ensure those who need more in-depth support are connected to the right resources.
This is a part-time role, working 14 hours per week to help deliver our Helpline service. The Helpline currently operates Monday to Thursday from 10:30am to 2:30pm, with plans to extend these hours in the future.
About you
You have experience providing advice and information, and you're confident talking to people who may be dealing with difficult situations. You’re comfortable working on your own and as part of a small team. Experience with helplines, volunteers, or long-term health conditions would be an advantage.
Benefits of working for us.
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25 days annual leave pro rata (rising to 30 with a length of service)
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Extra holiday day for your birthday
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Access to a free Employee Assistance Programme & Employee Hotline
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Flexible hybrid working
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Pension scheme
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Enhanced maternity and co-parental leave
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Cycle to work scheme
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Training and development opportunities
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Accredited Living Wage Employer
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Can you help a community organisation reach its potential?
This is an exciting opportunity for a trusts and foundations fundraiser with some experience to shape a new role. The post offers an attractive balance between having the autonomy to work on your own initiative, whilst working closely (and receiving full support from) the CEO, who is also an experienced fundraiser and member of Chartered Institute of Fundraising.
You will be responsible for applying for grants for the varied work of the charity and managing relationships with a portfolio of existing funders. You will work with the CEO to contribute to and shape the organisation’s fundraising strategy, which is likely to involve diversifying our funding strategy into additional types of fundraising. This post would suit a competent trusts and foundation fundraiser with a few years’ experience, who is looking to diversify their fundraising experience into other areas of fundraising (e.g. individual donations, community and event fundraising, or corporate) and grow with this new fundraising department.
Ascension Community Trust (ACT) is a busy and much-loved local charity. Our current focus is on reducing poverty and improving the health, education and opportunities for the residents of our community.
As a Trusts & Foundations fundraiser you will be responsible for fundraising for a range of ACT’s community projects including Newham District Foodbank (A Trussell Trust foodbank delivered by ACT and two community partners), welfare benefits advice, immigration advice, ESOL classes, work with adults with learning difficulties, as well as work with children, young people and their families.
The role is based in Custom House, Newham, but would be open to homeworking/ hybrid working by negotiation.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Main purpose of role:
To provide effective support for the Events team to achieve agreed fundraising targets and objectives through the delivery of a series of high quality events.
- Providing key and intensive support to the Challenge Events Manager, concerning the planning and implementation of all aspects of our challenge and running events portfolio
- Developing relationships with participants, individuals and organisations to maximise fundraising targets and ensure long term charity involvement
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund ground breaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Please download the job description to see full role responsibilities.
Location: We operate a hybrid model (home and office, London SE1).
Closing date: 27 May 2025
The client requests no contact from agencies or media sales.
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About Twins Trust
Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.
Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs.
Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.
Community Fundraising Manager
This is an exciting opportunity to join an ambitious and talented fundraising team
We are looking for an experienced Community Fundraising Manager to join our small and friendly fundraising team. You will be responsible for driving our strategy for Community Fundraising, Individual/Regular Giving and Events. With a database of around 100,000 registrants and 15,000 members, these existing income streams have lots of great potential. We have amazing fundraisers in our community who take on challenges like the London Marathon, London to Brighton bike ride, or their own swimming challenge and there’s lots of great potential amongst our supporters, including our committed members and regular givers.
Contract: Permanent
Hours: 30 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £31,000 - £33,000 (pro rata)
Reports to: Head of Development
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Travel to events will also be required.
Closing date: midnight on Sunday 1st June
Interview dates: First-round interviews will be virtual and take place in early June
Purpose of the role
- Grow a successful existing income stream (Fundraising Events and Regular Giving) and develop and grow a comparatively new income stream (Community Fundraising and Individual Giving) for Twins Trust. You will do this alongside other fundraisers in the team and with support from a Fundraising Officer.
- Lead and develop a multi-year strategy for growing our Community and Events programmes, with a well-planned calendar of events throughout the year covering different themes and geographies.
- Lead the strategy for our Individual/Regular Giving programme
- Lead on the creation, planning and delivery of a new Twins Trust owned mass participation fundraising event
- Provide strategic support and guidance to our Fundraising Officer to implement the annual raffle, ongoing Lottery programme and Individual Giving programme.
- Work closely with other teams across Fundraising, Membership and Communications to spot opportunities to maximise income and drive new projects forward
- Provide exceptional relationship management and stewardship to fundraisers in our community to make them feel appreciated, maximise income raised and encourage repeat fundraising
Ideal candidate
The ideal candidate will have demonstrable experience of developing and implementing a strategy for Community They will be able to demonstrate how they have delivered one or more of these income streams and grown these programmes significantly, providing excellent stewardship to fundraisers.
Person specification
Essential
- Significant experience of leading a 6 figure multi-year community fundraising strategy including forecasting and monitoring income and expenditure
- Experience of leading community, events, or Individual/Regular Giving fundraising - taking ownership and achieving growth in scale and income
- Experience of creating and delivering a new medium to large scale (£25k plus) fundraising event, maximising all commercial opportunities within it
- Excellent relationship building skills
- Ability to manage several projects at the same time
- Experience working in a CRM and analysing data to inform decision-making (Microsoft Dynamics experience a plus)
- Excellent communication skills and attention to detail
- Able to collaborate with a team of various disciplines or work independently as required
- Strong IT skills, including SharePoint and advanced Excel
- Enthusiasm for the issues we work on
Desirable
- Working understanding of admin processes relating to fundraising
- Understanding of digital marketing
- An understanding of GDPR in relation to fundraising
Registered Charity
21 - 50
Twins Trust is the only UK-wide charity dedicated to improving the lives and wellbeing of families with twins, triplets or more.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and inspiring leader and adviser to join our Information and Advice Service and lead our wonderful advice team. Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. Our Information and Advice Service aims to improve the quality of life of older people and their carers through the provision of independent advice and support.
Purpose of the role:
· To lead and manage a team (staff and volunteers) to deliver an outstanding information and advice service to older Wandsworth residents and to retain our professional accreditations.
· To support older people with high levels of income deprivation and health inequality to successfully identify and access benefits, health and social care, and other services, such as scams awareness, as needed.
Registered Charity
21 - 50
Our mission is to help older people to age well in Wandsworth.
The client requests no contact from agencies or media sales.
Thank you!
Department: Community Fundraising
Location: hybrid – minimum one day per week at our Aldgate, London head office
Hours of work: 37.5 hours
Contract: permanent, full time
Salary: £65,000 – £68,000 per annum
Closing date: Wednesday 21st May at 11.59pm
Annual leave: 33 days (plus eight bank holidays)
Benefits
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
Background
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
About the role
We are seeking a passionate and strategic Head of Community Fundraising to join our team and play a pivotal role in developing Dementia UK’s Community Fundraising strategy, providing excellent fundraising experiences and delivering high quality supporter journeys which maximise short, medium and long-term income generation for Dementia UK.
Leading the Community Fundraising team, you will play a critical role in ensuring Dementia UK can continue to expand its vital services for families affected by dementia. With a clear vision for innovation and supporter engagement, you will be responsible for driving the development and delivery of a bold and effective community fundraising strategy, aligned with wider fundraising and organisational objectives. You will deliver against agreed KPIs, ensuring that the strategies and activities directly support the broader objectives of Fundraising and Engagement, and the organisation.
You will champion high-quality supporter stewardship so that everyone has a fantastic experience with Dementia UK – and ensure team managers continually review the supporter experience so that relationships with supporters are high quality and maximise fundraising potential. You’ll work closely with the Fundraising Innovation Lead to support new product development and the continuation of ideas and minimum viable products.
As a senior leader, you will cultivate a high-performing and aspirational team culture, inspiring staff to exceed targets while providing strong leadership and professional development. Additionally, you will work across the directorate, partnering with Marketing & Communications to enhance brand visibility and supporting wider Fundraising team initiatives to drive greater influence and engagement.
To succeed, you will bring significant experience in developing and implementing successful community fundraising strategies, with a proven track record of income growth, innovation, and exceptional supporter experiences. You’ll be a collaborative leader, skilled in budget management, performance monitoring, and people development.
If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recruitment team.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
Thank you!
About UKCF
At UK Community Foundations (UKCF), we put inclusivity at the forefront of all we do, we put relationships first and we are ambitious for our members and the communities they serve.
Everyone should have the opportunity to have a fulfilling life and to feel they belong. This can’t be mandated by government, or done to people, only with them. Change needs to be driven by people who understand the local situation and our support makes this possible.
UKCF is a national network of community foundations based all over the UK. Community foundations connect philanthropic people with local causes that matter to them. They are charitable organisations focused on supporting a defined geographical area by leveraging funds to support community needs and local organisations making a difference. As well as supporting our members, at UKCF we explore social challenges, we provide national funding and we work with those who have the solutions to improve lives.
Benefits of working at UKCF include 30 days holiday plus 8 bank holidays, up to two days paid leave for volunteer days, season ticket loans available, enhanced pension and a flexible working plan. As a disability confident employer, we encourage applications irrespective of your age, disability, marriage or civil partnership status, pregnancy or maternity, race, religion and belief, gender reassignment, sex or sexual orientation.
About the role
Come and join our small but brilliant Membership and Learning team. We have an ambitious strategy to strengthen the network through growing a culture of continuous learning, improving member insight and developing targeted learning.
We’re looking for a proactive and detail-oriented individual to support our team with a range of administrative and project-based tasks. The Membership and Learning team is dedicated to developing, co-creating, and delivering engaging, inclusive learning experiences that foster creativity, curiosity and critical thinking in philanthropy and grant making. In this dynamic role, you'll be involved in organising conferences and meetings, hosting webinars, managing key projects, and building strong relationships across the network. Your work will be a blend of project coordination, event management, and administration, ensuring our learning initiatives run smoothly and effectively.
Our members vary from very small teams with two or three staff to well established very well- resourced foundations. The Membership and Learning team are the contact point for all community foundations. You will be supporting the team to: answer members’ enquiries, champion best practice and raise standards.
Working closely with other teams including Communications, Business Development and Programmes, the Membership and Learning team has an oversight of all UKCF activity relating to our members.
The ability to listen, problem solve and engage others is critical. You'll bring strong organisational skills, a keen eye for detail, and the ability to manage a diverse and dynamic workload, supporting a range of projects across both the membership network and the UKCF team.
See the full job description for more detail.
Registered Charity
11 - 20
Every UK community should have access to an agile community foundation, known for identifying local need and providing resources that empower change.
The client requests no contact from agencies or media sales.
Thank you!
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.
It's an exciting time our growing organisation as the delivery partner for UCL’s new Student Life Strategy. In 2023 we received a multi-million-pound investment to enhance student life at UCL. The financial backing from our parent university is recognition of the transformative effect that extra and co-curricular experiences have on students at UCL – helping them develop skills, build networks, reduce loneliness and isolation, grow in confidence, and enjoy their time here.
Are you passionate about social impact and volunteering? Do you want to shape student life and empower others to make a difference? Can you bring creativity and collaboration to a dynamic, fast-paced role?
If so, we want you to join our team as the Community Volunteering Coordinator!
We’re looking for someone who is enthusiastic, ambitious, and ready to contribute to our exciting vision for the future, especially with the upcoming UCL Bicentennial celebrations. This role will give you the opportunity to coordinate impactful volunteering activities, support student-led outreach, and work closely with community partners to make a lasting difference.
Registered Charity
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.
The client requests no contact from agencies or media sales.
Thank you!
About Twins Trust
Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.
Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs.
Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.
Fundraising Officer
This is an exciting opportunity to join an ambitious and talented fundraising team
We are looking for an experienced Fundraising Officer to join our small and friendly fundraising team. You will support the High Value Partnerships Manager and Community Fundraising Manager, both of which are already well-established income streams with lots of great potential. It’s a great opportunity to work across varied income streams including Corporate, Trusts & Grants, Community, Fundraising Events and Individual/Regular Giving.
Contract: Permanent
Hours: 37 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £24,000 - £27,000
Reports to: Community Fundraising Manager
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Travel to partner meetings/events will also be required.
Closing date: Sunday 8th June
Interview dates: First-round interviews will be virtual and take place in mid June
Purpose of the role
- Reporting to the High Value Partnerships Manager you will provide support across our two priority Fundraising streams – Community Fundraising (Community, Events and Individual/Regular Giving) and High Value Partnerships (Trusts, Grants, Corporate and Sponsorship).
- Conducting prospect research (Corporate and Trusts/Grants) creating a pipeline of targeted opportunities, and submitting applications for lower level funding
- Providing excellent relationship management to those in our community who fundraise for us, whether that’s as a Regular Giver or Marathon runner
- Providing support to the Manager planning Fundraising Events, recruiting participants, attending and cheering on our fundraisers and thanking our supporters
- Accountable for delivering our annual raffle and ongoing Lottery programme
- Support the wider Development team with admin relating to Fundraising
Ideal candidate
The ideal candidate will have experience either in supporting the delivery of High Value partnerships or Community Fundraising. They will be able to demonstrate how they have researched partnerships and/or submitted funding applications, providing excellent stewardship and creating meaningful partnerships that lead to long term support for the charity.
Person specification
Essential
- Experience of donor stewardship
- Excellent relationship building skills
- Ability to research and find vision aligned funders
- Ability to project manage the delivery of partnerships and/or events
- Excellent writing, communication skills and attention to detail
- Able to collaborate with a team of various disciplines or work independently as required
- Ability to multi-task and manage several different priorities at once
- Enthusiasm for the issues we work on
Desirable
- Working understanding of admin processes relating to fundraising
- An understanding of GDPR in relation to fundraising
- Experience working in a CRM (Microsoft Dynamics experience a plus)
Registered Charity
21 - 50
Twins Trust is the only UK-wide charity dedicated to improving the lives and wellbeing of families with twins, triplets or more.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to vulnerable guests who access the Community Wellbeing Service, a local support hub offering relief from the rising cost of living for local families. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, money management and access to training and employment services. The postholder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers.
The successful candidate must have at least two years’ experience delivering effective advice or in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits and housing policies/legislations, with a strong focus on achieving tangible outcomes for our guests.
Advice Work
- Carry out assessments to identify urgent needs and appropriate support pathways for members at the Community Wellbeing Service.
- Support outreach or community engagement activities as needed.
- Provide holistic and person-centred advice and casework on the main enquiry areas, particularly welfare benefits, housing, employment, health and wellbeing, immigration and money management.
- Maintain Sufra’s Advice Quality Standards and meeting tangible outcomes.
- Produce detailed case records on our case management system for the purpose of continuity, statistical monitoring and report preparation
- Apply for funds from trusts and foundations to support individuals and families with essential costs such as housing deposits or white-goods and/or cancellation of debts;
- Develop and maintain good working relationships with external stakeholders for joined up working, including statutory and voluntary service providers, making referrals for guests where appropriate.
- Enable and support guests to act for themselves, wherever appropriate.
- Monitor the progression of all cases to the point of resolution.
- Conduct follow-up calls with guests where needed and track outcomes
- Support volunteers who are working on delivering Advice Services e.g triage volunteers and pathways volunteers
- Provide advice to the General Advice Service as and when required
Case Management
- Manage own caseload and work independently to support guests
- Use of Case Management System (AdvicePro) as well as Microsoft Office for communication and document production.
- Support with developing case studies and gathering guest feedback
- Collect statistical information as requested for reporting purposes.
- Feed into the development of monitoring reports for funders and other stakeholders
Other Responsibilities
- Maintain and update the charity’s record of referral and signposting agencies;
- Ensure data protection regulations are adhered to, and that sensitive data is handled in accordance with relevant legislation and organisational procedures.
- Keep informed of new and changing legislation relevant to the post, and of local issues and policies
- Be committed to the aims, procedures and policies of Sufra’s advice service in every aspect of service delivery.
- Take part in supervisions, personal development training, team meetings and appraisals
- Undertake any other reasonable duties to support the operations of the charity.
To apply for this role, please submit a CV, Covering Letter (no more than 2 sides) by email to Admin, and complete our Equal
Opportunities Form found on our website.
Note: Applications without a tailored covering letter will not be considered.
In your Cover Letter please respond to the following questions;
Why are you interested in working as an General Advice Officer at Sufra, and how do your values align with our mission?
What experience do you have providing advice or support to individuals facing hardship?
How do you approach complex or challenging situations when supporting advice guests? Describe how you break these situations down and help guests understand their options and next steps.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Centre for Armenian Information and Advice (CAIA)
The Centre for Armenian Information and Advice (CAIA) is a vibrant, London-based charity supporting the Armenian community through advice, culture, and care. We’re here to improve the lives of disadvantaged members of our community – including older people, women, children, and refugees – and to honour and promote Armenian heritage in the UK.
Based at our Hayashen Centre in Acton, we offer everything from legal advice and youth work to a lunch club for the elderly, cultural events, and community training. Our work is only possible through the dedication of a close-knit team of staff, volunteers, and supporters.
The role
CAIA is seeking an organised, efficient and friendly Centre Manager to be responsible for ensuring the smooth running of CAIA’s building, the Hayashen Centre, and the organisation’s overall administrative systems and processes. This is a varied and meaningful role where no two days are the same; it will suit someone who thrives in a hands-on atmosphere and is passionate about community impact.
Main Purpose of the role:
● Oversee front-of-house and client engagement
● Ensure the smooth running of the building
● Manage administrative policies, processes and procedures
Applications only from those with the right to work in the UK.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Community Engagement Officer is an essential role in fostering strong relationships with current and prospective members of the School Library Association community. The postholder will provide frontline support, drive online and in person engagement through outreach initiatives, and contribute to the growth and sustainability of the membership base. This is an exciting opportunity for someone passionate about school libraries, education, and community-building.
With a particular focus on coordinating and supporting our Branch network, you will collaborate on initiatives for development, delivery and new projects as they come online. You will be the first port of call for advice and expertise relating to school libraries and enabling our members to more effectively support their school communities. Supporting the delivery of online and in-person networking events and workshops for members, you will work with your SLA colleagues, in particular the Training and Events Officer, to deliver a high-quality member offer and to ensure member needs are reflected in all offerings. The ability to travel to training and events across the UK is essential. Duties include:
Branch network and member support
- Work with the CEO to develop the SLA Branch Network and accompanying strategies
- Identify opportunities for developing initiatives to grow and develop the Branch network community, that will deliver on the SLA mission
- Develop strong relationships with local, regional and national stakeholders to support network growth and enable members to take full advantage of all relevant opportunities available to them
- Provide advice for SLA members on all aspects of school libraries, ensuring they are supported and can be as effective as possible in their school communities
- Drive engagement and development of online communities as part of the branch network
Training and events
- Work with the Training and Events Coordinator to support and deliver a calendar of exciting, engaging and informative events
- Support the delivery of online and in-person networking events and workshops with a focus on the Branch network community
- Represent the association at relevant events and for programmes (e.g., conferences, webinars, book awards) to promote membership and services
- Support training and event delivery (online and in-person), engaging and inspiring audiences as needed
- Support development of training programmes, toolkits and resources using member insight to inform
Outreach and communications
- Coordinate the mentoring scheme and ensure it is promoted effectively, with necessary support and development available to mentees and training for mentors
- Use your sector insight to identify opportunities for development of research and other initiatives, maintaining links and horizon scanning
- Provide SLA consultancy aligned with strategic approaches, supporting schools with development of their libraries, reading and information literacy provision to help children and young people reach their full potential
- Contribute to SLA communications such as TSL, newsletters, updates, and promotional materials
- Oversee the book review process in support of TSL, our quarterly journal
- Supporting management of the SLA resource library, working with colleagues to ensure alignment
- Support outreach to new audiences
Building relationships and an ability to foster collaboration and community engagement will be an important part of this role. All team members contribute to office admin, maintaining member data and general office support.
To be successful in this role you should ideally be able to demonstrate:
· experience of working in school libraries, the education sector and a strong understanding of the education landscape
· clear understanding of the curriculum and teaching and learning outcomes
· knowledge of children and young people’s literature
· experience developing and delivering inspirational training, to small and large groups, both online and in person
· experience creating training resources, toolkits and teaching and learning resources
· ability to galvanise and inspire others with flair and creativity
· the ability to manage own workload, prioritise and meet competing deadlines
· the ability to work hours flexibly around event and training delivery
An expert communicator, you will be experienced in developing relationships with a variety of stakeholders at all levels. Experience of consultancy, schools’ engagement and outreach would be advantage.
The salary for this position is £19, 594.59 (FTE £29,000) for 25 hours per week, and comes with a 6% employer pension contribution.
We are open to discussing flexible working patterns, condensed hours or other arrangements we may not yet have thought of. This is a remote working role, with monthly all team meetings which you will be required to attend, in addition to training and events across the UK. Working patterns can be negotiated. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.
Why work for the School Library Association?
We are in an exciting period of growth in the history of the SLA, with a new CEO, coinciding with the opportunity to influence a new government. Plans to redevelop our offer are in progress and you will have the opportunity to influence new approaches and ways of working. We are a small, friendly team who support each other to deliver an excellent service to our members and passionately believe in the power of school libraries to transform children and young people’s personal, social and educational outcomes.
Annual Leave is 25 days plus bank holidays. We offer free mental health support and counselling sessions and brilliant discounts with a variety of retailers including up to 40% off Vue cinema tickets through our HR partner.
About the School Library Association
The School Library Association (SLA) is an independent charity and membership organisation that believes every pupil is entitled to effective school library provision. The SLA supports all those working in school libraries. We have been representing the school library sector for more than eighty-five years, with membership to the Association thought of as essential to all those who work in and around school libraries. Membership to the SLA provides training, support in advocating with senior leadership teams, incredible discounts and collegiate networking opportunities for everybody working in and with school libraries.
How to apply
To apply please send your CV and a covering letter (no more than one page) detailing the experience you have in relation to the job description, that you can bring to this role, and how your skills align with what we are looking for. Applications without a cover letter will not be considered. We truly appreciate all applications, but due to the volume we receive, we will not be able to provide individual feedback. No agencies please
Deadline: Monday 2nd June, 9am. Please note we will be actively interviewing for this role; if you are interested apply as soon as possible as we may close recruitment early if the right candidate is found.
The client requests no contact from agencies or media sales.
Thank you!
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Community Engagement Officer
Location: Remote with frequent travel (must be UK-based)
Reporting To: Advice and Support Lead
Hours: Full-time
Salary: £26,000 - £28,000
Contract Type: Permanent
About Us
Metabolic Support UK (MSUK) are the leading organisation for Inherited Metabolic Disorders (IMDs), supporting thousands of people worldwide through providing individual support, building communities, and continually advocating for and empowering those living with IMDs.
We are a small but mighty team providing individual support, advice and connection to the over 40,000 living with an IMD in the UK and more across the world. We have a strong interest in rare disease policy and campaign for the rights of our rare disease community for better healthcare services, access to treatment and to be able to live well everyday.
Role Overview
MSUK are seeking a passionate and proactive Community Engagement Officer to strengthen and grow our patient and family community. There are over 1500 IMDs and many of our community use social media, other patient groups and in-person events to connect and learn. This role is central to how we engage with the people we support — through social media, community groups, events, and collaborative partnerships. You’ll be the bridge between our charity and the people we serve, helping to build a supportive, inclusive, and informed community.
Key Responsibilities
Engagement & Social Media
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Manage and monitor all online patient communities responding to community messages and comments with empathy and timeliness
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Moderate relevant support online community groups, ensuring they are safe, active, and welcoming spaces
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Identify themes and areas of interest to advocate internally for MSUK response to meeting community need
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Signpost our Individual Support service, identify and flag individual enquiries to the Individual Support Lead
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Working with our Campaign & Comms Lead, grow the charity’s presence across social media platforms (e.g., Facebook, Instagram, LinkedIn, X, TikTok)
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Develop content that resonates with patients, families, and supporters, amplifying community stories and voices
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Build and manage our lived experience co-production group ‘Metabolic Advisory Council’
Community Insight & Advocacy
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Functioning as the ‘internal expert’ on IMD communities for all MSUK team members
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Using our Contact Record Management system to log and manage community database to provide timely, relevant insight to team members when required
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Work with Head of Insight & Advocacy to engage and support communities in relation to timelines for insight work
Events & Campaigns
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Plan, organise, and execute online and in-person community events (support groups, awareness days, family meetups, annual conference)
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Collaborate with the team to deliver campaigns around awareness, fundraising, and education
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Work with Virtual Support Assistant to coordinate speakers, logistics, communications, and follow-ups for all events with
Relationship & Partnership Management
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Build and maintain relationships with other patient advocacy groups, charities, and health organisations
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Represent the charity at external events, meetings, and forums relevant to the rare disease space
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Seek opportunities for collaboration, knowledge sharing, and joint initiatives
Community Fundraising
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Work with Fundraising lead on community support for individual and events fundraising including event research, donor journey support and online promotion
Person Specification
Essential
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Experience managing online communities and/or social media platforms in a professional or volunteer capacity
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Excellent written and verbal communication skills
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Strong organisational skills and event planning experience
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Empathetic and sensitive to the lived experiences of patients and carers
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Ability to work independently, from home, and as part of a small, dynamic team
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Confident, keen to travel and enjoys in-person events and networking
Desirable
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Personal or professional experience within the rare disease, health, or charity sectors
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Experience managing partnerships or external relationships
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Familiarity with tools such as Canva, Mailchimp, Eventbrite, or similar
What We Offer
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A supportive and flexible working environment.
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Opportunities for personal and professional growth.
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The chance to make a tangible impact in the lives of people affected by rare diseases.
Thank you!
Summary
We have two exciting opportunities for Grants Officers to join our team!
We are hosting a Recruitment Webinar on Wednesday 14th May 2025 where you can find out more about these roles.
Please note that there are 2 Grants Officer positions available within different teams:
- Grants Officer within the Buildings for Mission team, 12 month contract
- Grants Officer within the Net zero Carbon Programme, 12 month contract
If you have a preference as to which role you would like to apply for, please write this at the top of your application. Any applications that do not specify a preference, will be considered for either position.
About the Departments:
Both roles sit within the Cathedral and Church Buildings (CCB) Department, which supports the care and sustainable development of the Church of England's 42 cathedrals and 16,000 church buildings, of which 12,500 are listed, to help fulfil the vision and strategy of the Church of England. It also supports dioceses with the disposal of church buildings no longer required for worship and finding them a new future. Through advice, guidance, advocacy and fundraising, the Department provides strategic support on conservation and caring for historic church buildings, making change to support worship and communities, and working towards Net Zero Carbon 2030. Members of the Department engage with dioceses, parishes and cathedral teams, as well as nationally with government, agencies, charities, funders, General Synod and across the National Church Institutions to make the case for church buildings and their vital role in worship, community and national life.
Buildings for Mission team
The Buildings for Mission project is an initiative of the Department funded by the Church Commissioners from the 2023-25 triennium allocations. It is providing £11m of support to dioceses and parishes through advice and grants, structured around three main activities. The Church Buildings Support Officers (CBSO) Grant Scheme supports salary and related costs for new posts to provide advice to parishes on repair and maintenance and on developing the wider use and support for churches through community engagement. The Minor Repairs and Improvements Grants Fund is devolving £6.2m to dioceses to distribute in the form of grants for urgent and necessary small-scale repair projects or improvement projects. The Church Buildings Management Partnerships (CBMPs) initiative aims at the formation of partnerships to provide maintenance and insurance services to member churches. Pilot projects are being grant-aided over the period 2025-26.
The Grants Officer role within the Buildings for Mission team will provide a responsive service for the grant schemes under the Buildings for Mission initiative:
- The Church Buildings Support Officers (CBSO) Grant Scheme,
- The Minor Repairs and Improvements Grants Fund, and
- The Church Buildings Management Partnerships (CBMP) pilots.
Net Zero Carbon Programme
The Net Zero Carbon Programme was established to help the Church of England to deliver its commitment to reaching Net Zero Carbon by 2030. It aims to aims to equip, resource and support all parts of the Church to reduce carbon emissions from the energy used in its buildings, schools and through work-related transport by 2030. The team manages the distribution of a grant portfolio worth £190 million across 2023-31, aimed at supporting and equipping dioceses, parishes and other parts of the Church to reach the milestones set out in the Routemap to Net Zero 2030.
The Grants Officer role within the Net Zero Carbon programme will play a vital role in supporting the work of the Net Zero Carbon Programme's grant streams, supporting it in delivering a consistent and responsive service to grantees.
In both roles, duties will include:
- Assisting the Grants Manager with general operation and oversight of the schemes
- Providing a knowledgeable and responsive service to dioceses as first point of contact for the grant schemes
- Handling general enquiries and pre-application engagement, assessing and responding to expressions of interest from prospective applicants
- Handling a caseload of live grants
Key role requirements:
- For the Buildings for Mission role, the post-holder will be required to come into the primary office location (Church House) or another NCI or diocesan office location (subject to agreement with relevant office management) a minimum of one day per week.
- For the Net Zero Carbon Programme role, the post-holder will required to be home-based, with regular meetings in Church House Westminster and occasional travel elsewhere (up to two days per month).
- These are both fixed-term contracts, Buildings for Mission team (12 month contract) and Net Zero Carbon Programme (12 month contract). There is a possibility that these contract lengths could be extended to the end of 2028, but this is dependant on further funding being agreed.
- You will need to have knowledge/experience of historic and/or natural environment conservation or heritage management OR experience working in the environment or sustainability sector (depending on which role you choose to apply for).
- Both roles require good written/spoken communication skills, good interpersonal skills, ability to work well both on own initiative and good analytical skills.
About You
The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.
Please refer to the Job Description for more information about the role and person specification.
What we offer
Your Salary
- A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
