Community and access learning manager jobs
About the role:
At Single Homeless Project (SHP), we’re driven by the belief that everyone deserves a place to call home and the chance to build a life that feels fulfilling and hopeful. In our Hammersmith and Fulham service, we provide that opportunity through one high-support hostel and two medium-support hostels, where 24 Londoners are rebuilding their lives while managing their mental health and other complex challenges such as substance use or past offending. This is a place where progress is measured not just in milestones but in moments of courage, connection and growth - and where your work has the power to change the direction of someone’s story.
As a Project Worker, you’ll play a leading role in helping clients understand and manage their emotional and mental health needs, while developing the confidence and skills to live independently. Through meaningful one-to-one work, you’ll carry out detailed needs and risk assessments, identify achievable short-term goals, and help clients strengthen relationships, expand social networks and access training, education or employment. Every day will bring new opportunities to inspire change - whether supporting a resident to manage a difficult day, celebrating progress towards recovery or working alongside a dedicated team to keep our 24-hour service running smoothly, including on weekends.
This is more than a job, it’s a chance to grow your career in a place that values your ideas, invests in your development and champions innovation in homelessness support. At SHP, you’ll be part of a tenacious, forward-thinking team determined to do what works, to go further, and to make London a place where everyone can thrive.
Please note that this role involves shift work, including a combination of early shifts (8:00 AM – 3:30 PM) and late shifts (2:30 PM – 10:00 PM), with shifts scheduled every other weekend.
About you:
- You bring real experience of working alongside people facing mental health challenges and complex needs, and you see their strengths long before their struggles.
- You understand mental health legislation and safeguarding, using that knowledge not just to protect, but to empower.
- You know how to get to the heart of someone’s needs, assess risk with confidence, and build action plans that lead to real change.
- You’re switched on to what it takes to work in a busy residential service, from managing tenancies to making sure everyone feels at home.
- You believe recovery is always possible - you know how to spark motivation, nurture independence and help people move towards the lives they want.
- You thrive on collaboration, working hand-in-hand with partners like community mental health and substance use services to make progress that lasts.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 23rd November at midnight
Interview Date: Wednesday 3rd December 2025 at an SHP service in Hammersmith & Fulham
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
About the role:
At Single Homeless Project (SHP), we’re driven by the belief that everyone deserves a place to call home and the chance to build a life that feels fulfilling and hopeful. In our Hammersmith and Fulham service, we provide that opportunity through one high-support hostel and two medium-support hostels, where 24 Londoners are rebuilding their lives while managing their mental health and other complex challenges such as substance use or past offending. This is a place where progress is measured not just in milestones but in moments of courage, connection and growth - and where your work has the power to change the direction of someone’s story.
As a Project Worker, you’ll play a leading role in helping clients understand and manage their emotional and mental health needs, while developing the confidence and skills to live independently. Through meaningful one-to-one work, you’ll carry out detailed needs and risk assessments, identify achievable short-term goals, and help clients strengthen relationships, expand social networks and access training, education or employment. Every day will bring new opportunities to inspire change - whether supporting a resident to manage a difficult day, celebrating progress towards recovery or working alongside a dedicated team to keep our 24-hour service running smoothly, including on weekends.
This is more than a job, it’s a chance to grow your career in a place that values your ideas, invests in your development and champions innovation in homelessness support. At SHP, you’ll be part of a tenacious, forward-thinking team determined to do what works, to go further, and to make London a place where everyone can thrive.
Please note that this role involves shift work, including a combination of early shifts (8:00 AM – 3:30 PM) and late shifts (2:30 PM – 10:00 PM), with shifts scheduled every other weekend.
About you:
- You bring real experience of working alongside people facing mental health challenges and complex needs, and you see their strengths long before their struggles.
- You understand mental health legislation and safeguarding, using that knowledge not just to protect, but to empower.
- You know how to get to the heart of someone’s needs, assess risk with confidence, and build action plans that lead to real change.
- You’re switched on to what it takes to work in a busy residential service, from managing tenancies to making sure everyone feels at home.
- You believe recovery is always possible - you know how to spark motivation, nurture independence and help people move towards the lives they want.
- You thrive on collaboration, working hand-in-hand with partners like community mental health and substance use services to make progress that lasts.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 23rd November at midnight
Interview Date: Wednesday 3rd December 2025 at an SHP service in Hammersmith & Fulham
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Kew’s Patrons programme is a community of leading pioneers, creatives and philanthropists linked by a shared passion to help protect the natural world for generations to come. The programme is centred on our Gardens but covers all aspects of our work, from engaging with our scientific and horticultural experts to understanding more about our history and plant and fungal collections. This is an exciting time to join the Patrons team at Kew as we seek to significantly grow the programme in response to Kew’s ambitious target to more than double income by 2030.
We are currently recruiting for a Development Officer, Patrons to join our Development team at Kew. The Patrons Officer is a key member of the team, helping to build and nurture this close community of supporters who are deeply invested in our work. This role will be responsible for supporting the day-to-day activities of the Patrons programme, including coordinating renewals, responding to enquiries and ensuring excellent donor care. The post holder will work closely with the Development Manager, Patrons to deliver the programme, implement the retention and upgrade strategy for existing Patrons, and cultivate new Patrons.
The successful candidate will demonstrate a high degree of personal initiative, a proven ability to work collaboratively with multiple stakeholders, and excellent organisational and administrative skills. They will have strong customer service and/or fundraising experience and will enjoy building relationships with a wide range of people.
This role is based at Kew with the option of regular home working, subject to operational requirements.
The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.
We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.
Join us on our journey as protectors of the world’s plants and fungi.
Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.
If you are interested in this position, please submit your application through the online portal, by clicking “Apply for this job”.
We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.
No agencies please.
Prison Facilitator - Bank Staff
Shannon Trust Prison Facilitator (bank staff)
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes across a number of prisons. To ensure the continuation of our programmes during times of staff absence, we are now seeking to recruit a Prison Facilitator on a bank working basis to work across the South Central region, covering HMP Aylesbury, HMP Huntercombe and HMP Bullingdon. Working closely with prisons and their staff, people in prison, Shannon Trust volunteers and mentors, this post will support with the delivery and development of our literacy and numeracy programme in the Central region, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships quickly and personal qualities that include resilience, determination and a problem-solving approach. You will also have a willingness to travel, sometimes at short notice, to provide short or long term cover within the region including possible overnight stays.
This role will be prison-based. This is a bank role and so the number of days to be worked will vary and are not guaranteed. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Closing date: 1st December 2025
Applications for this role will be reviewed on a rolling basis, and interviews may be held before the closing date so early applications are encouraged.
REF-224 948
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Family Friends, we believe that everyone deserves support when life gets tough. We’re looking for a Family Connector - someone warm, compassionate, and organised to walk alongside families facing challenging times.
This is a flexible, part-time role where you’ll be the first point of contact for families referred into our service. You’ll help them feel heard and supported, connect them to our brilliant volunteer befrienders, and make sure they find the right help at the right time.
You’ll work in the community - through clinics, home visits, group sessions and schools, building trust and offering practical, thoughtful support. You’ll also collaborate with local partners and help strengthen our volunteer-led approach.
If you’re someone who ‘gets it’, who can hold space for others and juggle the moving parts of community life, we’d love to hear from you.
Only applicants who have answered the screening question will be considered.
Location: Remote with travel across the UK.
About the role
It’s an exciting and important time for our charity as we work to help more people out of homelessness and poverty as part of an ambitious strategy.
The newly created role of Federation Development Lead will sit within the Partnerships and Federation Development directorate, to support the delivery of key charity and federation-wide objectives, as part of our mission to empower people affected by homelessness and poverty to change their lives for the better while using our voice to achieve social change.
The principal responsibility will be to support our ambition to become a best practice national body, responsible for leading on and supporting the development of key projects within Emmaus UK and the wider federation.
This will include providing leadership to support Emmaus communities across the UK to prepare and respond to the introduction of the Supported Housing (Regulatory Oversight) Act, you will require an understanding and commitment to best practice and legislative requirements related to the provision of supported housing, with the ability to translate regulatory requirements into user friendly support, training, guidance and policies and procedures
The role will also provide a critical role in the implementation and delivery of Emmaus UK’s ambitious plans to seek registration as a provider of social housing. You will provide the project management and technical skills required to support the successful delivery of the application process, ensuring that risk and regulatory requirements are considered and acted upon at each stage, maintaining strong communication with key stakeholders externally and across the federation.
As the Federation Development Lead, you will have the opportunity to make a significant impact on the growth and development of the Emmaus movement within the UK, contributing to a culture of continuous improvement, and supporting the overall success of the federation. Your role will involve supporting the development and delivery of strategic plans, programme design and implementation, stakeholder management, and continuous evaluation and improvement of developed initiatives.
Working with the Director of Partnerships and Federation Development and wider Senior Leadership Team, the role will be central to the delivery of strategic objectives related to the development of the movement.
About Emmaus UK
We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
Emmaus is a unique, secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work in a social enterprise and a sense of belonging.
There are currently over 30 Emmaus communities across the UK, stretching from Glasgow to Dover and Norfolk to South Wales. Collectively the Emmaus federation supports more than 1,000 people with experience of homelessness.
How To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us. The email address is in the Application Pack with applications needing to be submitted by 9am on Thursday 13th November 2025.
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Thursday 27th November 2025. Second interviews to be held on Friday 5th December 2025.
If you would like to arrange an informal discussion about the role, please email us. Email address can be found in the Application Pack.
The client requests no contact from agencies or media sales.
Carer Wellbeing Workers provide invaluable services to help improve carers’ resilience and ensure they are supported to maintain their caring roles. They provide tailored information and advice, practical, emotional and planning support, peer opportunities, contingency planning, active listening and through partnership working are pro-active in the identification of carers.
Using experience of working with adults and families, a working knowledge and / or lived experience of social care and health, the postholder will use excellent communication and interpersonal skills to offer carers one-to-one and group support either face to face, via the telephone or using virtual video mediums such as Zoom or MS Teams.
The role is a mix of remote / homeworking and community venues. You will be expected to be readily able to travel across Adur, Arun and Worthing to deliver carer support and on occasion to venues across the County to attend meetings and training as required.
Interview Date: 20 November 2025 (and 24 November 2025).
Key Role Summary
Information & Guidance: Offer tailored, personalised information, guidance, emotional, and practical support to carers, helping them navigate local services and make informed decisions.
Empower: Enable carers to communicate issues important to them, set their own priorities, and articulate their needs and wishes.
Community Presence: Work as part of the team to maintain a presence in the community, delivering support through various channels and formats.
Data Recording: Accurately record all interventions on the Client Record Management System to enable timely and informative reports, ensuring decisions are evidenced and all actions recorded.
For a full list of responsibilities, please refer to the Job Description in the Recruitment Pack.
Employee Benefits
• Training and Development: Opportunities for professional development and training.
• Flexible Working: Flexible working hours and remote working options.
• Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (inclusive of Bank Holidays).
• Healthcare and Employee Assistance Programme with perks and discounts.
• Enhanced Maternity/ Paternity/ Adoption Pay.
• Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.
Before you keep reading ...
Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!
Our Culture and Diversity
At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.
We believe that talent is distributed to all of us in equal measure and our differences are a strength not a weakness. We recruit for potential, not perfection. At Carers Support West Sussex, we value everyone's unique history. Our doors are open to individuals of all races, religions or beliefs, abilities, ages, nationalities or citizenships, ethnic origins, marital, domestic or civil partnership statuses, sexes, sexual orientations, family structures, and gender identities.
The carers we support come from such different walks of life that we are particularly interested in attracting candidates from similarly diverse backgrounds, including Asian, Arab, Black, Mixed/Multiple Ethnic Groups, White Other (e.g. Eastern European, Gypsy, Roma) and any other Ethnic minorities.
Values we are looking for in Candidate
We are focused, putting carers at the heart of everything we do.
We act together, working with and for carers, the communities they live in and the people that can make a difference to them.
We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.
We are committed to behaviours that support:
Quality – the highest practical level we can reach in outcomes, learning and behaviour
Inclusivity – respecting people, cultures, and organisations
Caring – improving quality of life and influencing behaviour change
Integrity – operating with honesty and reliability
Loyalty – long-term committed partnerships and co-operation
Innovation – driving our service development and our will to succeed
Disclaimers
Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please apply as soon as possible to be considered.
The client requests no contact from agencies or media sales.
Are you looking to use your digital marketing expertise to make a real impact?
We’re seeking a Digital Marketing Officer to join our Digital Engagement team at the Motor Neurone Disease (MND) Association. You’ll help shape, manage and deliver paid digital marketing campaigns that increase visibility, inspire action, and drive support for the MND Association’s important work. Working closely with the Digital Engagement Manager and our digital marketing agency, you’ll ensure our paid activity reaches the right audiences and delivers measurable results.
Key Responsibilities
- Plan and deliver effective paid digital marketing campaigns across social media, search, and other digital platforms.
- Work collaboratively with our digital marketing agency to brief, review, and optimise campaigns within budget.
- Partner with teams across fundraising, campaigning, and national care to identify opportunities for impactful digital activity.
- Monitor and analyse digital campaign data, providing insight-led reports that drive improvement and maximise return on investment.
- Manage digital advertising budgets to ensure efficient use of resources and alignment with strategic goals.
- Support the creation of engaging digital content by working with our in-house creative teams and external partners.
- Align paid and organic social media activity in collaboration with the Social Media Officer to ensure consistent messaging.
- Stay informed on emerging digital trends and tools, identifying new ways to strengthen engagement and reach.
About You
- Experienced in planning, managing, and optimising paid digital advertising campaigns.
- Experience working with digital marketing agencies and using platforms such as Google Ads Manager and Meta Ads Manager.
- Skilled in managing budgets and tracking campaign performance to demonstrate value.
- Analytical and detail-focused, able to turn data into actionable insight.
- Strong communicator with excellent collaboration and organisational skills.
- Knowledgeable about current digital marketing best practices and trends.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week with flexibility to attend more in line with organisation needs.
If you’re ready to bring your skills to a cause that truly matters, we’d love to hear from you. Apply today to join us as a Digital Marketing Officer and help strengthen the MND Association’s digital presence and supporter engagement.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Want to play your part in transforming society?
You're in the right place.
Many of our Spear trainees have faced significant barriers to finding work, including family breakdown, growing up in care, disability or mental health difficulties, having been involved in crime, or really struggling at school. We believe that being out of work can lead to isolation and proliferate these challenges, meaningful work is key in helping young people find a sense of purpose and community. We're proud that the coaching and community that the Spear Programme provides makes such a difference that 75% of those who take part find work, and are still in work a year later.
Not only will you be part of bringing about powerful change in people's lives, but throughout this paid, dynamic opportunity, you'll be supported and challenged. We'll invest in you, developing expert coaching and leadership skills to set you on a great career path.
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process, or if you have any enquiries regarding accessibility such as wheelchair access.
The important stuff
Location: Leeds
Contract: Full-Time, Permanent
Hours: Monday - Friday, 9.30am - 5.30pm (With some out-of-hours work needed for events such as our Spear Celebrations)
Salary: from £23,690
Closing date: Tuesday 18th November (We are interviewing on a rolling basis and might close the application early if we find the right candidate)
Assessment Day: Wednesday 26th November
Application pack: Have a look at our application pack for more information about the role and Resurgo
Benefits
- 28 days annual leave (including Christmas Gift Days) plus bank holidays
- Excellent benefits including Health Insurance, access to Cycle to Work scheme, and enhanced parental leave, dependants leave, and sick leave policies with income protection
- Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme (worth £3,000)
- We aim to support all Assistant Coaches to progress to other roles with us after this initial year, with development towards management level within 3 years
- Regular staff prayer meetings, conferences and retreats (one residential)
What will you do?
- Coach 16-24 year olds, bringing about powerful change in their lives
- Build great relationships with relevant professionals
- Form part of an intentional church community
What will you gain?
- Management skills and career progression
- Excellent coaching capability
- Social Impact Experience
- Christian Leadership Skills
With young people, with organisations, for society.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
- Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage the removal process and consent process
- Assist with sending out problem payment letters
- Following up cancelled regular payments as part of the winback process
- Assist with handling material requests and recording actions on the Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Senior Supporter Care Manager
Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
We are looking for an entusiastic, motivational team leader.
As an Income Generation Team Leader, you will head up one of the most successful local Hospice lotteries in the country, managing manage a small team of dedicated lottery fundraisers and administrators who together, deliver a lottery that generates over £500,000 every year, to support the vital work of our hospice.
If you have a background in management, income generation, lottery membership or charity fundraising, then we would love to hear from you.
At St Michael’s Hospice (Hastings and Rother) we offer a friendly, team orientated work environment – a good pension scheme with the option to continue any existing NHS pension scheme membership, an Employee Assistance Programme (Benenden Healthcare), up to 33 days annual leave plus bank holidays, subsidised employee meals and free refreshments, free parking, supportive supervision along with a proactive Education Department to support with your development. Hospice employees also qualify for a Blue Light Card with access to a huge array of discounts.
To apply for this position please go to the Job Opportunites page of the St Michael's Hospice website and complete the downloadable application form (please note that CVs will not be accepted unless candidates are unable to complete the application form due to a disability, in which case please contact the St Michael's Hospice HR Team.
The closing date is 23rd November 2025 and Interviews will be in the afternoon of 2nd December 2025.
The client requests no contact from agencies or media sales.
Prison Facilitator - Bank Staff
Shannon Trust Prison Facilitator (bank staff)
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes across a number of prisons. To ensure the continuation of our programmes during times of staff absence, we are now seeking to recruit a Prison Facilitator on a bank working basis to work across the west midlands region who is able to travel to cover sites in the wider area too. Working closely with prisons and their staff, people in prison, Shannon Trust volunteers and mentors, this post will support with the delivery and development of our literacy and numeracy programme in the Central region, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships quickly and personal qualities that include resilience, determination and a problem-solving approach. You will also have a willingness to travel, sometimes at short notice, to provide short or long term cover within the region including possible overnight stays.
This role will be prison-based. This is a bank role and so the number of days to be worked will vary and are not guaranteed. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Closing date: 4th December 2025
Applications for this role will be reviewed on a rolling basis, and interviews may be held before the closing date so early applications are encouraged.
REF-224 810
Job Title: Solicitor / Senior Caseworker
Contract: Permanent. Full time or part time.
Responsible To: Legal Services Director
Salary: £30,000 - £35,000 per annum, dependant on qualifications and experience.
Location: An office base in Llandudno Junction, with a minimum of 3 days per week in the office and outreach work across Gwynedd and Ynys Mon.
About the role
North Wales Community Law is a charity established in 2023 that provides free legal advice to people in North Wales. We have a small team of caseworkers and we want to grow our team to enable us to support more people. This is an exciting opportunity for someone who wants to contribute to our vision to make sure that everyone in North Wales has access to the services and expertise they need to uphold their rights, fight inequality and challenge injustice.
We are looking for a solicitor or experienced caseworker to provide specialist housing or family law casework and advice under the supervision of our Legal Services Director. Based in our offices in Llandudno Junction, the role will involve regular travel to community based outreach clinics in North Wales, particularly Gwynedd and Ynys Mon.
We are particularly keen to hear from people with experience of relevant Welsh housing legislation and qualified solicitors with experience of legally aided civil litigation.
Other benefits include 35 days annual leave pro rata (including bank holidays), company pension and a commitment to investing in your professional development. Wellbeing is a core value of North Wales Community Law, and we recognise that we all thrive when our needs are met. All staff have access to discounts, free financial and legal advice, and health and wellbeing support through our comprehensive employee assistance programme.
About North Wales Community Law
Our vision is that everyone in North Wales has access to the services and expertise they need to uphold their rights, fight inequality and challenge injustice.
North Wales Community Law is an independent, not-for-profit legal charity committed to alleviating poverty, promoting equality, and helping everyone create a fair and just society. We do this by providing free, community based legal advice on issues affecting the day to day lives of people living in North Wales, using the law as a tool for social change, and sharing knowledge and skills across the legal and charity sectors.
Since opening our doors in 2023 we’ve provided expert legal advice to people in need who would otherwise have no access to justice. We’ve formed innovative collaborations with grassroots organisations supporting individuals, and with national charities challenging public bodies.
We have established a national profile across Wales and the UK, championing the legal rights of people in North Wales who are marginalised through poverty, discrimination, or disadvantage. A recently awarded legal aid contract for housing and Welsh Government funding put us in a strong position to challenge injustice and inequality for the communities we serve.
Duties
- To provide legal advice and casework assistance and give appropriate advice and support to clients, managing your own caseload and making applications for public funding as required.
- To liaise with landlords’ and other parties’ representatives, solicitors, other agencies and groups as required.
- To ensure that all casework, advice, and assistance complies with the requirements of the organisation’s processes, accreditations and, where publicly funded, complies with the requirements of the Legal Aid Agency.
- To collate evidence and work in partnership with other advice providers locally and regionally to influence the development of policy and legislation in relation to housing and domestic abuse.
- To undertake outreach work, including liaising with local communities, delivering talks and presentations to groups, and visiting community settings as appropriate. Work from various locations as reasonably required.
- To inform and participate in our public legal education work, to promote North Wales Community Law and a rights-respecting culture in north Wales.
- To actively engage with local community groups and organisations, bringing together our experience, skills and knowledge with that of others, sharing learning wherever possible.
- To prepare reports on your own work for the information of the Trustee Board, funders and other stakeholders, as required.
- To actively contribute to internal meetings, including cascading learning.
- To attend appropriate training courses and maintain readership of relevant publications to maintain and develop professional expertise.
- To support your own and team’s wellbeing and encourage a positive working environment.
- To travel to other locations for the purposes of giving advice, advocacy or for training.
- To carry out a share of administrative tasks including those detailed in the organisation’s Quality Manual.
- To carry out such other duties as may be required.
Person Specification
Essential
- Experience of delivering housing or family law advice and complex casework - advising and supporting clients through the legal system
- Ability to manage a busy caseload, working under pressure and meeting deadlines.
- Experience of legal aid processes, meeting financial targets and time recording requirements using case management systems.
- Good organisational, prioritising and time management skills.
- Experience of team and multi-agency working.
- Excellent listening, verbal and written communication skills including ability to communicate effectively with the organisation’s client group.
- Commitment to sharing learning, skills and knowledge.
- An understanding of and commitment to Equality, Diversity and Inclusion, and its relevance to legal advice.
- Strong commitment to North Wales Community Law’s vision, mission and values.
- Excellent IT skills.
Desirable
- Experience of practicing housing law in Wales
- Experience of delivering advice in other areas of social welfare law
- Experience of civil litigation, representing clients in court
- Sound understanding of the SRA Professional Conduct Rules, SQM standards and Solicitor’s Accounts Rules and ability to apply them as necessary
- Experience of legal aid billing (including certificated work), and an understanding of optimising legal aid income
- Ability in written and spoken Welsh
To Apply
The deadline for applications is 5pm on Friday 14th November 2025.
First interviews will be held online, with second stage interviews in person
Please email, with the job title in the subject line, attaching:
- An up to date CV
- A covering letter, describing how your skills, qualities and experience meet the requirements set out in the Job Description
- A completed Equality Monitoring Form
We recognise the value of diverse perspectives in our work and encourage applications from people of all backgrounds, communities, identities and experiences, including those with personal experience of the inequalities and injustices we seek to address. If you require any reasonable adjustments as part of the recruitment process, please let us know by emailing.
If you would like an informal discussion about the role please email.
We look forward to hearing from you.
Teitl Swydd: Cyfreithiwr Tai / Uwch Weithiwr Achos
Contract: Parhaol. Llawn-amser neu ran-amser.
Atebol i: Cyfarwyddwr Gwasanaethau Cyfreithiol
Cyflog: £30,000 - £35,000 y flwyddyn, yn dibynnu ar gymwysterau a phrofiad.
Lleoliad: Mewn swyddfa yng Nghyffordd Llandudno, gydag o leiaf 3 diwrnod yr wythnos yn y swyddfa a gwaith allgymorth ar draws Gwynedd ac Ynys Môn.
Gwybodaeth am y swydd
Mae Cyfraith Gymunedol y Gogledd yn elusen a sefydlwyd yn 2023 i ddarparu cyngor cyfreithiol am ddim i bobl yng Ngogledd Cymru. Mae gennym dîm bach o weithwyr achos, ac rydym eisiau tyfu ein tîm er mwyn i ni allu cefnogi mwy o bobl. Dyma gyfle cyffrous i rywun sydd eisiau cyfrannu at ein gweledigaeth i wneud yn siŵr bod pawb yng Ngogledd Cymru yn gallu cael gafael ar y gwasanaethau a'r arbenigedd sydd eu hangen arnynt i gynnal eu hawliau, i frwydro yn erbyn anghydraddoldeb, ac i herio anghyfiawnder.
Rydym yn chwilio am gyfreithiwr neu weithiwr achos profiadol i ddarparu gwaith achos a chyngor arbenigol ynglŷn â thai neu gyfraith teulu dan oruchwyliaeth ein Cyfarwyddwr Gwasanaethau Cyfreithiol. Bydd y swydd wedi'i lleoli yn ein swyddfeydd yng Nghyffordd Llandudno, a bydd angen teithio'n rheolaidd i glinigau allgymorth yn y gymuned yng Ngogledd Cymru, yn enwedig yng Ngwynedd ac Ynys Môn.
Rydym yn arbennig o awyddus i glywed gan bobl sydd â phrofiad o ddeddfwriaeth dai berthnasol yng Nghymru a chyfreithwyr cymwys sydd â phrofiad o ymgyfreitha sifil gyda chymorth cyfreithiol.
Mae buddion eraill yn cynnwys 35 diwrnod o wyliau blynyddol pro rata (gan gynnwys gwyliau banc), pensiwn cwmni ac ymrwymiad i fuddsoddi yn eich datblygiad proffesiynol. Mae llesiant yn un o werthoedd craidd Cyfraith Gymunedol y Gogledd, ac rydym yn cydnabod ein bod ni i gyd yn ffynnu pan fydd ein hanghenion yn cael eu diwallu. Mae’r holl staff yn gallu cael gafael ar ostyngiadau, cyngor ariannol a chyfreithiol am ddim, a chymorth iechyd a llesiant drwy ein rhaglen gynhwysfawr o gymorth i weithwyr.
Cefndir Cyfraith Gymunedol y Gogledd
Ein gweledigaeth yw bod gan bawb yng Ngogledd Cymru fynediad at y gwasanaethau a’r arbenigedd sydd eu hangen arnynt i gynnal eu hawliau, brwydro yn erbyn anghydraddoldeb a herio anghyfiawnder.
Mae Cyfraith Gymunedol y Gogledd yn elusen annibynnol, nid er elw, sy’n ymroddedig i drechu tlodi, hyrwyddo cydraddoldeb, a helpu pawb i greu cymdeithas sy’n fwy teg a chyfiawn. Rydym yn gwneud hyn drwy ddarparu cyngor cyfreithiol yn rhad ac am ddim yn y gymuned ynghylch materion sy’n effeithio ar fywydau bob dydd pobl sy’n byw yng Ngogledd Cymru, gan ddefnyddio'r gyfraith fel dull o greu newid cymdeithasol, a rhannu gwybodaeth a sgiliau ar draws y sectorau cyfreithiol ac elusennol.
Ers agor ein drysau yn 2023 rydym wedi darparu cyngor cyfreithiol arbenigol i bobl mewn angen na fyddai ganddynt fynediad at gyfiawnder fel arall. Rydym wedi ffurfio partneriaethau cydweithio arloesol gyda sefydliadau llawr gwlad sy’n cefnogi unigolion, a gydag elusennau cenedlaethol sy’n herio cyrff cyhoeddus.
Rydym wedi sefydlu proffil cenedlaethol ar draws Cymru a’r DU, gan hyrwyddo hawliau cyfreithiol pobl yng Ngogledd Cymru sydd ar ymylon cymdeithas oherwydd tlodi, gwahaniaethau, neu anfantais. Mae contract cymorth cyfreithiol a ddyfarnwyd yn ddiweddar ar gyfer tai a chyllid Llywodraeth Cymru yn ein rhoi mewn sefyllfa gref i herio anghyfiawnder ac anghydraddoldeb ar gyfer y cymunedau rydym yn eu gwasanaethu.
Manyleb y Person
Hanfodol
- Profiad o ddarparu cyngor a gwaith achos ym maes tai neu gyfraith teulu - gan gynghori a chefnogi cleientiaid drwy’r system gyfreithiol.
- Gallu rheoli llwyth achosion prysur, gweithio dan bwysau a chwrdd â therfynau amser.
- Profiad o brosesau cymorth cyfreithiol, cyflawni targedau ariannol a gofynion cofnodi amser gan ddefnyddio systemau rheoli achosion.
- Sgiliau trefnu, blaenoriaethu a rheoli amser da.
- Profiad o waith amlasiantaethol a gweithio mewn tîm.
- Sgiliau gwrando, llafar ac ysgrifenedig rhagorol, gan gynnwys y gallu i gyfathrebu'n effeithiol â grŵp cleientiaid y sefydliad.
- Ymrwymiad i rannu dysgu, sgiliau a gwybodaeth.
- Ymrwymiad i gydraddoldeb, amrywiaeth a chynhwysiant, a dealltwriaeth ohonynt, a sut maent yn berthnasol i gyngor cyfreithiol.
- Ymrwymiad cryf i weledigaeth, cenhadaeth a gwerthoedd Cyfraith Gymunedol y Gogledd.
- Sgiliau TG ardderchog.
Dymunol
- Profiad o ymarfer cyfraith tai yng Nghymru
- Profiad o ddarparu cyngor mewn rannau eraill o gyfraith lles cymdeithasol
- Profiad o ymgyfreitha sifil, gan gynrychioli cleientiaid yn y llys
- Dealltwriaeth gadarn o Reolau Ymddygiad Proffesiynol yr Awdurdod Rheoleiddio Cyfreithwyr (SRA), safonau’r SQM a Rheolau Cyfrifon y Cyfreithiwr, a’r gallu i’w cymhwyso yn ôl yr angen.
- Profiad o filio am gymorth cyfreithiol (gan gynnwys gwaith ardystiedig), a dealltwriaeth o optimeiddio incwm cymorth cyfreithiol.
- Gallu siarad ac ysgrifennu Cymraeg
I Wneud Cais
Y dyddiad cau ar gyfer ceisiadau yw 5pm ddydd Gwener 14 Tachwedd 2025.
Bydd y cyfweliadau cyntaf yn cael eu cynnal ar-lein, gyda chyfweliadau’r ail gam yn cael eu cynnal wyneb yn wyneb.
Anfonwch e-bost gyda theitl y swydd yn y llinell pwnc, ac atodi:
- CV cyfredol
- Llythyr eglurhaol yn disgrifio sut mae eich sgiliau, eich rhinweddau a'ch profiad yn bodloni'r gofynion a nodir yn y Disgrifiad o’r Swydd
- Ffurflen Monitro Cydraddoldeb wedi'i llenwi
Rydym yn gwerthfawrogi safbwyntiau amrywiol yn ein gwaith ac yn annog ymholiadau a cheisiadau gan bobl o bob cefndir, cymuned, hunaniaeth a phrofiad, gan gynnwys y rhai sydd â phrofiad uniongyrchol o’r anghydraddoldebau a’r anghyfiawnderau yr ydym yn ceisio mynd i’r afael â nhw. Os oes angen unrhyw addasiadau rhesymol arnoch fel rhan o’r broses recriwtio, rhowch wybod i ni drwy anfon e-bost.
Os ydych chi eisiau sgwrs anffurfiol am y swydd, anfoniwch e-bo.
Gan edrych ymlaen at glywed oddi wrthych.
CAAS is an amazing organisation, supporting ADHD and autistic individuals, their families, and the community around them. We are in a great position, with stable funding, an experienced team of around 40 staff, and a new strategy that is inspiring and impactful. We are looking for a kind and effective leader to join us as our next CEO, and keep CAAS thriving into the future.
As CEO, you will have the confidence and the expertise to deliver on our vision of changing perceptions to reduce stigma and break down barriers, bringing strategic leadership experience, a high level of organisational ability, self-motivation and self-discipline. You will have a passion for extending our reach and will demonstrate experience in delivering strategy, leading effective teams and building relationships within our community.
To apply, you need to submit a completed application form alongside a supporting statement of no more than 2 sides of A4, detailing how you meet the requirements of the role. Deadline to apply is by 10am on Monday 17th November, but feel free to reach out to our current CEO, Kay D'Cruz, for an informal chat about the role if you'd like to find out more.
More details about the job and additional information about the person specification can be found in the job description and in our recruitment pack, but in summary the key responsibilities of the role are:
Strategic Leadership: Deliver CAAS’s strategy, fulfil our legal obligations, evaluate and improve performance, report on progress, ensure CAAS remains well positioned for the future
Operational Leadership: Ensure robust systems, processes and policies, assess and manage organisational risk, build sustainable delivery mechanisms, oversee effective digital, communications and fundraising activity, maintain our case for support and tender for and manage contracts
People & Culture: Foster positive working cultures, promote staff wellbeing, ensure staff are focussed on delivering CAAS mission, drive staff development
External Relationships: Influence and advocate for change, act as lead ambassador for CAAS with funders, professionals and other stakeholders
We are looking for candidates who:
- Have a passion for, and commitment to, our work
- Have a track record of effective working at a senior leadership level, building supportive external relationships and driving positive internal cultures, based on compassion and a drive for excellence
- Are action-orientated, adaptable and flexible in the pursuit of impact
- Can juggle multiple and competing demands, and thrive in a busy, varied environment
- Enjoy ensuring robust governance and compliance
- Have strong written and verbal communication skills; are a persuasive and passionate communicator with excellent interpersonal skills
- Are warm, inclusive and approachable, an actively listener and neuro-affirmative
Further information is available on our website.
Our mission is to support, educate and empower individuals diagnosed with ADHD or who are autistic, their families and the community around them.
The client requests no contact from agencies or media sales.
Senior Adviser
Job Title - Senior Adviser
Contract - Permanent
Hours - 28 hours per week
Salary - £36,800 per annum (£46,000 FTE)
Location - Coram Campus, London WC1 (with flexibility for hybrid working)
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About CoramBAAF
CoramBAAF is the UK's leading membership organisation for professionals dedicated to improving outcomes for children and young people in care. Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.
Our 650+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the multidisciplinary nature of our work. Together, our members make up the largest network of organisations and individuals involved with children in their journey through the care system.
About the role
The Senior Adviser post is a new role to increase capacity within our small and friendly Advice and Information Team. The Senior Adviser will be responsible for delivering high quality, evidence-based, advice and information by email and phone to Coram BAAF members. Our enquirers are primarily social workers at all levels including senior managers, along with associated professionals in health, legal and other areas of children’s social care.
The role will also support our Outbound Permanence Service which provides specialist advice and resources for local authorities across the UK seeking to place a looked after child with relatives overseas, and also offers training and consultancy. The post holder will, once familiar, have the opportunity to participate in Outbound training delivery.
We envisage this as a 4 day per week role, but are open to considering additional flexibility within the constraints of our core service hours (see full job description).
This role may suit you if you have considerable experience in childcare social work, in one or more of adoption, kinship, or foster care, together with experience in advising fellow professionals. You will have a clear understanding of the key principles involved in providing accurate, evidence-based advice and information.
You may have experience of working for a similar national helpline or advice, though this is not essential. You should have good knowledge of relevant regulations, guidance, minimum standards, and published good practice, along with the ability to research and translate complex information into accurate, clear, evidence-based, and practical advice.
Although we have an extensive database and internal Consultants to draw upon, the ability to present this information as a concise, logical summary tailored to each individual query is essential.
If you are looking for an opportunity to influence practice, advise and support fellow professionals, consolidate your current knowledge, research, and continually learn, including areas of practice currently unfamiliar to you, please see the job description and person specification for full details.
Please note that you must have the right to work in the UK.
Closing Date: Monday 1st December 2025 at 8am – we reserve the right to close this job early if we have sufficient applications, so early application is advised.
Interview Date: Tuesday 9th December 2025 - Please note that interviews will take place in-person and will include a written test.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.




