Community and events manager jobs in farringdon, greater london
The Youth Endowment Fund
Senior Research Manager (Toolkit)
Reports to: Head of Toolkit
Salary: £52,700
Contract: 2-year fixed term contract
Location: Central London, Hybrid*
Closing date: 27th June 2025
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
Last year, 244 people in England and Wales tragically died after being assaulted with a knife. Of these, 32 were children. Every child captured in these numbers is an important member of our community and society has a duty to protect them. Even beyond knife crime, we know that the fear of violence has a terrible effect on children’s daily lives.
The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We then need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed.
About the Toolkit Team
The Toolkit team is at the heart of our work to spread knowledge of what works to prevent children becoming involved in violence. We want research to lead actual changes in outcomes for children.
Our flagship resource, the Toolkit, is a free, online resource that summarises the best available evidence about the effectiveness of various approaches to preventing children becoming involved in violence. It explains the evidence, how confident we can be about the findings, and provides actionable guidance to help policy makers, commissioners, and practitioners to turn evidence into action. The Toolkit is influencing real world policy and practice: the Home Office requires Violence Reductions Units to allocate at least 30% of their funding to interventions that have an impact rating of ‘high’ or ‘moderate’ in the Toolkit. Over half of Youth Justice Services use the Toolkit to align their work with the latest available evidence. Our Change team use the Toolkit to influence systems, policy and practice across children’s services, education, health, neighbourhoods, policing, youth services and youth justice.
The Toolkit is a live resource that currently contains 35 approaches to violence prevention, and we will add at least ten updates to the content this year. New research is published every day around the world. We collate relevant studies in our YEF programmes evidence and gap map and YEF systems evidence and gap map, and we collate study results in our Effect Size Database. We are working in partnership with the National Children’s Bureau and the EPPI Centre to implement new technology and to use machine learning to create a ‘living platform’, that contains relevant studies and their results in one place. This is an exciting development that will significantly speed up our production of systematic reviews and meta-analyses to keep the Toolkit up to date.
Key Responsibilities
The Senior Research Manager will be an essential part of the YEF Toolkit Team and will develop a portfolio of impactful projects. The core of your role will be leading the commissioning of evidence synthesis, using our new methodology, across a range of topics and producing Toolkit content.
You will:
Commission new systematic reviews.
- You will lead the commissioning and management of systematic reviews of the evidence through our Toolkit and Evidence Synthesis Partners: the National Children’s Bureau, the EPPI Centre, and the Race Equality Foundation. This will involve scoping and prioritising violence prevention approaches, convening expert advisory groups, reviewing research protocols and technical reports, and ensuring that research products produce actionable insights.
Write accurate and actionable summaries of evidence for the Toolkit.
· You will use findings from evidence synthesis to write new summaries for the Toolkit, and to inform YEF’s guidance and implementation resources.
· You will ensure that Toolkit content is only ever easy-to-understand and written in plain English with incredible clarity.
·You will collaborate with our Research team and our Change team to feed insights from the evidence into systems, sector and practice guidance.
Lead Toolkit communications.
· Collaborating with the YEF Communications and Public Affairs team, you will produce accurate social media content, blogs, and briefings on new Toolkit content to facilitate accurate journalism and press coverage.
Become an expert on the Toolkit.
· You will be an advocate for Toolkit evidence, and you will ensure insights from this evidence are accurately communicated to policy makers and practitioners. You will do this by delivering presentations on Toolkit evidence and providing briefings.
· You will also ensure YEF colleagues are up to date on the topics and content in the Toolkit by providing training and updates internally and sharing guidance about how to accurately explain the evidence.
About You
You are this sort of person:
· You want to play a significant part in reducing children and young people’s involvement in violence. You care about having an impact.
· You share our belief that an evidence-based approach is our best hope of preventing violence. You are fascinated by research, but you’re not just interested in research for its own sake. You want to achieve actual changes in outcomes for children.
·You’re a confident reader of research and have strong critical appraisal skills. You know when research can be trusted and when it can’t and can confidently articulate your views on the strength of research. You might have gained this expertise through your academic studies, research, or professional experience.
· You have a proven track record of commissioning or conducting high-quality evidence synthesis. You have a good understanding of these methods and can discuss the pros and cons of them. You might have gained this expertise through your academic studies, training, research or professional experience. You can scrutinise a budget to ensure it provides value for money.
· You have at least three years’ experience working in a role that required you to think about research. This could include a range of roles in policy, academia, funding, and practice.
· You write in a way that people easily understand. You have that rare skill of writing in plain English. You have experience of translating complex research findings into plain writing that everyone can understand.
· You have excellent project and time management skills. You can work independently, quickly, and to a high standard.
·You are good with people. You are comfortable working with a wide range of people, including senior academics and other research experts, children and their families, practitioners, and policy makers. You’re able to provide constructive challenges when required.
·You learn fast but remain humble. You like learning. You are very good at synthesising information. You know how much you don't know and that you can always learn more.
·You work well in a team. You care more that good things happen than who gets the credit. You support your colleagues to produce excellent work.
·You’re committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values.
You may have:
·A good level of knowledge and understanding of crime or violence. You know the facts, understand the issues, know the key people, and can discuss the theories. You’re knowledgeable on this topic and very at ease discussing it with experts. Alternatively, you might have a strong understanding of a relevant area such as education, youth work or social care.
·Confident public speaking skills. You’re an excellent verbal communicator. You’ve delivered dozens of talks on complex topics. You’re calm and confident when answering challenging questions.
While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or socioeconomic background.
Hybrid Working
The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
To Apply
To apply, please send a CV and cover letter, and complete the monitoring form click on "Apply for this" button by 27th June 2025.
When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:
1. Briefly describe the key evidence synthesis projects that you have undertaken or commissioned and be clear about the role you played in the work.
2. Provide some clear examples of products, presentations, events, or other materials that you have produced to help explain complex research evidence to policymakers, commissioners, and practitioners.
You will also be required to provide proof of your eligibility to work in the UK. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
Interview Process
Interviews will take place in the week commencing the weeks commencing 7th and 14th July.
If you are invited to interview, we will send you a systematic review ahead of the interview and we will ask you to prepare a 10-minute presentation to explain the main strengths and weaknesses of the review and its conclusions.
Benefits Include
- £1,000 professional development budget annually
- 28 days holiday plus Bank Holidays
- Four half days for volunteering activities
- Employee Assistance Programme – 24hr phone line for free confidential support
- Volunteering days - 4 half days per year
- Death in service - 4 times annual salary
- Flexible hours. Core office hours 10am – 4pm
- Financial support including travel and hardship loans
- Employer contributed pension of 5%
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Registered Charity
51 - 100
We exist to prevent children and young people becoming involved in violence.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dynamic and creative fundraiser to support activity across community and events fundraising. The role will focus on providing exceptional stewardship for our calendar of community and events fundraising. You’ll build relationships with supporters and deliver impactful events as well as grow our income through individual giving.
About Us
The Brompton Fountain is the children’s charity at Royal Brompton Hospital - a world leading specialist centre for complex heart and lung disease. We work in partnership with the teams on the wards, paediatric intensive care unit (PICU) and in outpatient clinics. Our charity provides support and resources for patients, families and staff, as well as funding lifesaving medical equipment, accommodation - so that parents can stay close to their child during an admission, toys and entertainment for the playroom and improvements to the facilities to create the best possible environment for families to promote their wellbeing during what can often be a very challenging time. In collaboration with the hospital trust and the NHS we also fund research projects and develop new initiatives for babies, children and young people with heart and lung conditions.
About You
Our ideal candidate will have experience of working in a fundraising or similar role. You'll have strong written and verbal communication skills to write engaging and inspiring content and messaging. An ability to empathise and communicate effectively about our work is key. If you like the sound of our role then this could your opportunity to join a children’s charity with great credibility and big ambitions as we broaden our reach and significantly increase our impact.
Main Duties and Responsilbilties
Community and Events Fundraising
• Assist in the planning and execution of a diverse range of fundraising events, including challenge events and community initiatives.
• Support the management of event logistics, including participant communication, volunteer coordination, and on-the-day activities.
• Collaborate with external partners and suppliers to ensure smooth event operations and build strong relationships for future collaboration.
• Lead outreach efforts to engage new local community partners, such as (small) businesses, schools, and clubs, promoting fundraising opportunities and supporting their initiatives.
• Lead on generating income through supermarket schemes. • To represent the charity when required in schools, engagement events and cheque presentations.
Individual Giving
• Manage the regular giving programme by implementing a rolling 12-month plan of meaningful touchpoints to deepen relationships.
• Develop and implement a plan to encourage increased giving and recruit new regular donors with personalised cultivation and stewardship.
• Maximise engagement and retention of individual supporters (giving at lower to mid-level) by prompt thanking, excellent stewardship and building effective donor journeys.
Supporter Care
• Serve as the primary point of contact for community and events fundraisers, delivering outstanding stewardship ensuring they receive the information and support needed to maximise their fundraising potential while maintaining the highest standards of stewardship and being respectful of potential sensitivities particularly when working with families who are fundraising in memory.
• Provide timely and effective follow-up communications with supporters, ensuring they feel valued and engaged.
• Maintain our CRM database ensuring accurate records to track communications, income, and supporter preferences, ensuring compliance with GDPR and data protection laws.
Administrative and Financial Support
• Process cash and cheque donations, Gift Aid and matched funding claims, ensuring this income is processed and recorded accurately on our database.
• Manage the distribution of supporter resources, conduct stock checks for fundraising materials and ensure an organised work environment for all fundraising assets.
• Overseeing our online shop.
Marketing and Communication
• Create engaging materials (posters, leaflets, stories etc), social media content and e-newsletters to inspire participation in fundraising activities.
• Produce impact reports and collate information for the HOF to support fundraising initiatives and grant applications.
• Ensure fundraising and associated webpages are kept up to date. Team Collaboration
• Work collaboratively with the wider team (when required) to support in-hospital and community events as well as assisting with tasks as needed to ensure smooth charity operations.
• Support the CEO and team members with ad hoc projects, activities, and any high-priority tasks to contribute to overall team objectives.
• Any other duties as required by the Head of Fundraising.
Additional Information
Salary is £30,000 - £32,000 per annum (DOE). The role covers 37.5 hours per week. Two days per week working in our charity office at Royal Brompton Hospital - London, and the remaining hours to be worked remotely. Occasional evening and weekend work subject to our events calendar. Exact working pattern to be discussed at the interview stage.
One-year fixed term contract with the potential to extend contract length subject to performance and funding.
A full driving licence or the ability to travel to events and meetings within London and the South East is essential.
Applicants must be eligible to live and work in the UK to apply for this position.
The role requires successful completion of an enhanced DBS check and mandatory training including level 3 safeguarding (costs covered by charity). Any job offer and subsequent employment is subject to satisfactory references / checks and a three-month probationary period.
The Brompton Fountain is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
You are providing your personal information to The Brompton Fountain and Royal Brompton and Harefield Hospitals (part of Guy's and St Thomas' NHS Foundation Trust) for the purposes of staff administration; administration of membership records (Foundation Trust Membership); crime prevention and prosecution of offenders; National Fraud initiative and occupational health purposes and by applying for this post you hereby consent to the charity and Trust processing of your personal data as outlined above
Benefits
• Flexible working hours to balance home / work life
• Time off in lieu for evening and weekend work
• Home office set up including phone, laptop and printer. • Pension scheme.
• Training and development with career progression opportunities.
• Reasonable expenses paid for offsite meetings and activities
• 27 days holiday entitlement plus 8 bank holidays
• Blue Light Card: enjoy discounts both online and in store across various outlets.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.
We are a, developing organisation working with people experiencing homelessness in the East End of London. We specialise in providing advice & support for rough sleepers, working to tackle health inequality & substance use and providing psychological support.
We take an innovative approach to the work that we do and the services that we run, driving forward best practice to ensure the best possible outcomes for the people that we work with.
Our team and culture are built around our core values of compassion, respect, inclusiveness, empowerment & justice.
About the role:
- You will manage a small team who provides vital support to people experiencing homelessness.
- You will have knowledge of statutory and non-statutory housing pathways and the ability to support your team with case work management.
- You will utilise your organisational and time management skills to ensure the smooth running of service.
- You have excellent communication skills and can create positive working relationships with a wide range of people, including external services.
- You will support the development of the team and ensure that you are delivering a solution-focussed and strength-based approach.
Benefits
- 27 days holiday plus bank holidays
- Pension – 5% employer, 3% employee
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply
Please follow the link on the Charity Jobs website and submit your CV along with covering letter. Interviews will be held on a rolling basis.
Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
On a rolling basis
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
Registered Charity
0
We tackle the root causes of homelessness to help people get off, and stay off, the streets.
Thank you!
A fantastic opportunity has arisen for a full time Office Manager at SSAFA The Royal Homes Estate, based in Wimbledon.
About the role
We are seeking a dedicated Office Manager for The Royal Homes Estate at Queens Alexandra Court. The role involves acting as the first point of contact for queries, managing administrative tasks, supporting meetings and events, maintaining resident files, and overseeing the referral process.
You will also facilitate the use of common and guest rooms, manage communications for potential residents, and collaborate on creating notices and welcome packs.
Additionally, you will provide support for financial enquiries and work with agencies supporting residents to procure goods, event tickets, and services.
About the team
You will be part of a small dedicated and compassionate team based at The Royal Homes Estate. You will have the opportunity to work closely with co-workers who are highly trained, experienced and supportive.
About you
To carry out this role successfully, you will have strong administrative and reception experience, and be proficient in Microsoft 365 applications. You will be confident in using digital technology and be able to act independently when required.
You will have knowledge of Health and Safety requirements, the Equality Act, and have experience working with vulnerable and elderly individuals.
Your excellent communication and interpersonal skills will help you build strong relationships and effectively support others. You will be able to handle telephone calls with professionalism and have experience in diary management and producing high-quality documents.
The successful candidate will have excellent organisational and time management skills to be able to prioritise tasks and manage multiple responsibilities efficiently.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Sunday 22 June 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: TBC
Registered Charity
101 - 500
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Thank you!
This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.
About the role
Developing meaningful relationships will be at the heart of your role as Philanthropy Manager. You will inherit an established pipeline, giving you plenty of opportunity to raise £10,000-£100,000+ gifts from existing major donors and prospects. You will generate new opportunities by leading prospecting projects, working closely with our fundraising board and by collaborating with colleagues from across the charity.
What you’ll do:
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Identify, cultivate and manage relationships with a pipeline of donors and prospects able to make £10,000 - £100,000+ gifts
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Deliver pipeline activity and income targets, individually and as part of the Philanthropy team
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Secure and deliver a high volume of donor/prospect in-person touch-points, involving Parkinson’s UK senior leadership in key relationships
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Deliver first-class stewardship by maximising engagement opportunities within our stewardship programme
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Work with the Philanthropy Lead to manage the day-to-day activity of our fundraising board and secure new gifts through their networks
What you’ll bring:
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Demonstrable experience of successful major donor fundraising, with experience in securing five/six figure gifts through making verbal and written asks
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A strong track record of building successful relationships with major donors through one-to-one meetings, phone calls, communications, events and bespoke cultivation
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Excellent verbal presentation and persuasive writing skills
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The confidence to influence, negotiate and inspire stakeholders at all levels both internally and externally
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Ability to proactively identify, qualify and generate new prospects
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held in person at our London Office on Thursday 26th June 2025.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Registered Charity
101 - 500
We exist to make every day better, for everybody living with Parkinson’s. Right now.
The client requests no contact from agencies or media sales.
Thank you!
Brixton House and PlayWell Productions are looking for a Company Stage Manager for their Autumn 2025 premiere and tour of BLACK POWER DESK.
About the Show
BLACK POWER DESK is a powerful reimagining and exploration of what it means to love and fight for freedom. In an often male-dominated world, two sisters, Celia and Dina – both rooted in self-empowerment and fiercely committed to their community, both loyal and motivated by love – are divided by grief and radical politics.
A moving story of sisters who need to reconnect for the sake of their community. But will the fight for their community be worth the damage to their sisterhood?
Inspired by the historic Mangrove Nine and other influential activists and brought to life by an original score performed by a live three-piece band, BLACK POWER DESK is a musical soundtrack charting a fiercely emotive and politically charged era of often overlooked British history for today's generation. Written by the critically acclaimed team of Urielle Klein-Mekongo (Roundhouse, The Bush, The Old Vic), Gerel Falconer (Tones, HighRise, Stage Debut nominee) and Renell Shaw (Ivor Novello Award, Rudimental), directed by Gbolahan Obisesan (Young Vic, The Bush, Royal Court) with dramaturgy by Gail Babb. Other creatives include Natalie Pryce, Tony Gayle and Jessica Cabassa.
A Brixton House and PlayWell Productions co-production, in association with Birmingham Hippodrome and Lowry.
Person Specification
- Company Stage Manager (or Company Manager or Stage Manager) experience on a large-scale production, preferably on tour.
- An organised approach, with an ability to work under pressure, and the ability to lead and organised staff.
- An in-depth knowledge of Health and Safety and a good knowledge of union agreements.
- A Proven track record in the supervision of productions at the highest artistic and technical level.
Location: London, Brixton
Contract type: Fixed Term, Part time, Freelance.
Salary: £665 p/week plus subs for touring in line with industry standards
You may have experience in the following roles: Stage Manager, Deputy Stage Manager, Assistant Stage Manager, Production Manager, Theatre Stage Manager, Touring Stage Manager, Musical Theatre Stage Manager, Live Events Stage Manager, etc.
REF-221 926
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Service Officer
About Us
Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:
We work alongside people to help them escape poverty, build confidence, and find community.
Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.
We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.
Mission
The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other
Vision
Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again.
Values
These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation.
An organisation that is driven by people with integrity and commitment to the cause
We believe in leadership, development, growth, and continual learning
Ensuring fairness, equity and equality
Creating a place of respect, kindness and dignity for all
A healthy environment where people have fun and can be creative
Salary £16,224 per annum
Permanent Contract. ( Subject to further funding )
Part-Time, 20 hours over 5 days
Term Time
Monday, 1 pm - 6 pm
Wednesday 1 pm - 6 pm
Thursdays - 1 pm - 6 pm
Fridays 9 am - 2 pm
Saturdays 9.30 am -2.30 pm
(including 1 hr unpaid lunch)
School Holidays
Monday - 9 am-2 pm
Tuesday - 9 am - 2 pm
Wednesday 9 am - 2 pm
Thursdays 9 am - 2 pm
Saturdays 930 am - 230 pm
(including 1 hr unpaid lunch)
Working - from our Offices and Centres and in the community/outreach locations
The post holder must be flexible to work evenings and weekends to meet client and community needs.
There will be work/training outside of office hours, including evenings and weekends, with appropriate time back in lieu.
Main Purposes of Job and Key Tasks
Do you have an empathic personality and want to work in a challenging but rewarding field? Spring Community Hub has an exciting opportunity to recruit a Service Officer
The Service Officer will play a crucial role in supporting the mission of our charity by providing comprehensive assistance and advocacy services to individuals and families in need. This position will involve engaging with diverse communities and ensuring that all services are delivered with cultural sensitivity.
The Service Officer will work collaboratively with staff and volunteers to deliver Food Bank services, Activity Camps, and Afterschool club, advice and advocacy support, clothing assistance, cooking programs, and Social Supermarket Operations, as well as support initiatives for the elderly, individuals experiencing poverty and isolation, and families with children.
The post holder must be an enthusiastic and motivated person to coordinate and manage our Food Banks, Community Café, and Social Supermarket, including the supervision of its volunteers/staff, as well as planning, organising, and implementing supermarket collection.
The post holder will be required to be flexible to the changing needs of the organisation and as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the Leadership Team/ CEO and trustees.
About the Role / Key Responsibilities
Programme Planning, Delivery and Implementation
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To design and deliver the Activity Camps and After School Club Programme calendar, curriculum, and events that are outcomes-focused, educational, and engaging, and enable young people to develop a range of skills appropriate to their needs.
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Working with Children, young people, and their families to build services that meet their needs, wants, and aspirations of the individual.
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Work in Collaboration with the Leadership Team to oversee the work of the Spring Activity Camps Coordinators to design and develop a range of activities, workshops, and programmes to meet the needs of our children, young people, and their families
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Collaborate with other staff members, volunteers, and external partners to deliver engaging, fun, and impactful activities
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Ensure all activities align with the organisation's mission and values and promote personal growth, inclusivity, and well-being.
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Oversee and coordinate the operations of Food Services
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Assist clients in accessing food bank services, ensuring they receive the necessary support with dignity and respect.
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Maintain inventory management for food items and coordinate food drives and partnerships with local suppliers.
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Developing and coordinating effective stock control systems, arranging timely transportation of collections and deliveries, and meeting legislative standards - i.e., Health & Safety/Environmental Health.
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Provide and oversee assessments of guests, customers, and service users on a one-on-one/group basis to ensure they receive adequate advice/signposting and support on benefits, housing, financial support, and other relevant issues impacting clients' well-being. Work in collaboration with the Advice and Advocacy team.
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Advocate on behalf of clients to secure access to necessary resources and services.Stay updated on the relevant policies and available community resources.
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Oversee the operation of the clothing bank, ensuring that items are organised, available, and of good quality for clients..
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Develop and oversee cooking workshops that celebrate cultural diversity and promote healthy eating practices.
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Collaborate with local chefs or volunteers to create a welcoming environment for participants.
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Oversee in the day-to-day operations of the social supermarket, ensuring a welcoming atmosphere for customers.
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Engage with elderly clients and those experiencing isolation to provide companionship, support, and resources related to their specific circumstances.
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Work on outreach programs targeting vulnerable populations to provide suitable assistance.
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Educate the team on nutritional options and food
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Lead or assist in after-school clubs and programs that promote educational engagement, social skills, and personal development for children.
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Support families to identify their needs and connect them with appropriate services and resources.
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Represent Spring Community Hubs Service and project at relevant forums and meetings across the Borough and at a London/National level
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Ensure that all processes and procedures in the SCH manual are being followed
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Ensure that the foodbank meets health and safety/environmental health standards in all its locations
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Bring to the attention of the Service Manager any concerns about the running of the project or its future sustainability
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Oversee the food Services in conjunction with the Service Manager
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Organise and run food collections in conjunction with Hub support
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Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.
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Keeping up to date with legislation and policy related to the Service and making any necessary modifications to accommodate changes.
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Overseeing stock orders and working in collaboration with the Hub support and Finance department.
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Comply with SCH policies and procedures regarding the operation of services and policies
Strategy, Stakeholder Management, Leadership, and Management
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Representing the organisation on a strategic level at external meetings and events with Community partners, Local Authorities, Funders, and other key stakeholders
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Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.
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Foster relationships with local organisations, community leaders, and stakeholders, and participate in community outreach initiatives to raise awareness about available services and encourage community involvement.
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Maintaining relationships with suppliers, community groups, Schools, Libraries, supermarkets, and other stakeholders.
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Supervise the work of the Activity Camp Coordinators, Bank Staff, Volunteers, and Facilitators during Camp and Activity Sessions
-
As one of the Deputy Safeguarding Leads, manage any concerns about a child, young person or family's welfare effectively and share concerns with the Leadership Team and other DSLs.
-
Actively contribute to and participate in AGMs, Away Days, Team Meetings, Development Sessions, and other Internal Meetings
-
Support in the rolling recruitment of Coordinators, Bank Staff, and Volunteers to meet the needs of the service.
-
Work with the Leadership Team to ensure up-to-date Employment, Training, and other HR records for all Staff and Volunteers within the Team, and work in collaboration with the Business Support Team
-
Work with the Leadership Team to ensure the service and Resources are used effectively within designated budgets, including the reimbursement of expenses.
Camps and Event Management:
-
Coordinate and oversee the planning, logistics, and execution of SCH Holiday Camps, Afterschool Camps and Events.
-
Ensure adherence to Health and Safety Guidelines, Risk Assessments, and appropriate Safeguarding measures.
-
Manage Camp staff, volunteers, and external contractors during activities and events, creating a positive and inclusive atmosphere.
-
Liaise with schools, organisations, local authorities, and volunteers to explore ways of sustaining and improving the provision.
-
Promote and market the project through outreach to schools and other community groups in Southwark/Havering and surrounding areas, and organise bookings.
Volunteer Management:
-
Work in collaboration with the Leadership Team and Business Support Team to recruit and train Volunteers.
-
Oversee and manage the volunteers in the team who support activities and events, providing necessary guidance and supervision.
-
Work with the Leadership team to foster a positive and inclusive volunteer culture, recognising and appreciating their contributions.
-
Work with the leadership Team to monitor and evaluate volunteer performance and provide constructive feedback, reports, and support as needed.
-
Coordinate and oversee all Food Service / Project volunteers, and oversee the volunteer timetable to ensure the best use of volunteers
-
Coordinate the volunteer team at the warehouse and oversee groups of corporate volunteers, school groups, and other youth groups visiting to help.
-
Ensure that volunteers are trained to undertake responsibilities within the warehouse and to meet the relevant legal requirements. This could include basic food hygiene, first aid, evacuation procedures, manual handling and lifting, health and safety, and fire procedures
Administration and Reporting:
-
Maintain accurate records of activities, participant attendance, incidents, Impact Reporting, Monitoring and Evaluations, including referral processes, and ensure the requirements of Data Protection, Quality Assurance, Funding, and Compliance are met.
-
Prepare regular reports for all the Projects highlighting progress, challenges, and recommendations for improvement.
-
Work within agreed budgets for activities, Camps, and Pastoral Care Services, ensuring efficient resource allocation.
-
Ensure that local data is entered into the database
-
Maintain accurate records of client interactions, services provided, and outcomes achieved for reporting and evaluation purposes.
-
Provide regular updates to the Leadership Team on service delivery and community needs.
-
Produce monthly project reports and keep the CRM/ Database updated
Person Specification
-
Experience in working with children and young people, in particular individuals who are experiencing significant Poverty and Inequality and may also have multiple and complex needs.
-
The ability to communicate effectively with a wide variety of people and establish and maintain good working relationships with Partners and external stakeholders
-
Proven Line Management and Supervisory experience
-
Willingness to undertake further training as required by Spring Community Hub
-
Commitment to the concept of continuous improvement of procedures and practices
-
Ability to remain calm in challenging situations and reinforce boundaries
-
Ability to support people in managing difficult feelings, and communicate their needs effectively
-
Knowledge of best practice for lone working, data protection, and safeguarding adults
-
Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies
-
Strong sense of self, and ability to set and maintain boundaries and lead by example
-
Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
-
Excellent listening skills
-
Ability to work collaboratively with colleagues and others.
-
Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way
Qualifications and Skills:
-
Qualifications/Experience in a relevant field (e.g., social work, Counselling, psychology, Information Advice and Guidance, Education, or related disciplines). A master's degree is desirable.
-
Proven experience in Programme Planning and Event Management, preferably within a Charity, Community, Education, or similar setting.
-
Strong organisational, Project Management and Prioritising abilities, with impeccable attention to detail.
-
Excellent communication and interpersonal skills, with the ability to interact effectively with participants, volunteers, and external partners.
-
A compassionate and empathetic approach, with a genuine interest in the well-being of others.
-
Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.
-
Proficiency in using relevant software for record-keeping and report generation.
-
Empathy and compassion for individuals facing hardship
-
Strong organisational and problem-solving skills.
-
Proficiency in Google Workspace and databases, and experience with client management and other IT / Project Management systems.
-
Cultural competence and sensitivity to diverse backgrounds and experiences.
- A degree in social work, community development, or a related field is preferred.
- Experience working in a charity or community service environment, particularly with vulnerable populations.
- Strong communication and interpersonal skills, with the ability to build rapport with diverse groups.
- Understanding of issues related to poverty, housing, and social welfare systems.
- Ability to work both independently and as part of a team
Commitment to Equal Opportunities
All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying
We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.
We believe diversity is a strength, and we aim to make sure that SCH reflects the communities we serve.
SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.
We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.
Responsible for staff/equipment
Spring Activity Camp Coordinators/Bank Staff/Facilitators and Sessional Volunteers/Partnerships/Phone/Laptop
Reporting to…
-
Spring Activity Camp/Pastoral Manager
Why Join us / Benefits
-
A warm, welcoming, and passionate working environment.
-
People-focused with a friendly and supportive workplace culture
-
We are a London Living Wage Employer
-
An active commitment to equality and diversity
-
We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.
-
Generous annual leave entitlement: 33 days annual leave (including bank holidays)
-
Company pension scheme.
-
Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team
How to Apply
Complete the application form. You will be asked to submit a CV if suitable.
Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after interview for the successful candidate)
Closing Date: Interviews to be held virtually on a rolling basis
Application process:
-
Complete our Application form
-
Submit your CV with a Supporting Statement.
-
Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview
-
If you are shortlisted from the Telephone Interview, you will be invited to a formal interview which will consist of the following:
-
A Presentation topic will be shared with you in advance
-
60-minute Panel Interview with members of the SLT / Board of Trustees
-
Questions will be shared with you before the interview so that you can prepare.
-
Role-specific Practical Task
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Compliance and Development Manager to discuss how we can help.
Registered Charity
6 - 10
Spring supports people in crisis to gain independence and live healthy lives in a connected, supportive community through our hub and activities.
The client requests no contact from agencies or media sales.
Thank you!
Harris Hill are delighted to be working with a fantastic charity to recruit for the Relationship Manager in order to help manage various diverse and exciting accounts within the charity.
In this key position, you will manage a diverse portfolio of high-value donors and collective fund accounts, overseeing financial administration, client communications, and compliance. You’ll play a crucial role in ensuring funds are distributed efficiently and effectively to charities and social enterprises worldwide.
As a Relationship Manager you will:
- Manage and nurture relationships with High-Net-Worth donors and collective fund clients.
- Administer client finances including bookkeeping, reconciliation, cash flow, payments, and donation reporting.
- Ensure compliance with UK charity law and regulatory requirements.
- Liaise with clients, intermediaries, grantees, and third-party service providers.
- Support external communications, events, and networking to grow the organisation’s profile.
- Maintain office systems and provide administrative support as needed.
To be successful, you must have experience:
- Experienced in delivering exceptional service to HNW/UHNW individuals, with a genuine passion for philanthropy.
- Knowledgeable about the charity sector and grant making processes.
- Detail oriented with strong analytical and compliance skills.
- An excellent communicator, confident in both verbal and written forms.
- Organised, proactive, and able to manage multiple priorities in a fast paced environment.
- Skilled in Microsoft Office and comfortable working with sensitive data.
- A collaborative team player with a positive attitude and eagerness to learn.
Salary: Starting salary £35,000
Contract type:Full-time, permanent
Location- London, hybrid working
Closing date: On rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Summary:
Are you a proactive, organised, and people-focused professional passionate about empowering young people? We’re looking for a passionate individual to join our team to connect schools, role models, and young people through our programmes. You will be involved in facilitating our various programmes creating life-changing opportunities for the next generation. If you thrive on building relationships, delivering impactful events, and making a real difference, this role is for you.
Main Purpose of the Role
Plan, organise, and manage events targeting young people and volunteers.
Coordinate logistics including venue booking, catering, and equipment.
Create promotional materials and manage event marketing.
Host events and facilitate activities for young people.
Ensure the safety and well-being of participants during events.
Collect feedback and evaluate event success.
Skills Required
Event planning and management.
Excellent communication and interpersonal skills.
Ability to engage and interact with young people effectively and also volunteers
Strong organisational and time management skills.
Creativity and innovation in event design.
Problem-solving and decision-making skills
Desirable Skills:
-
Experience working with schools, young people, or community organisations.
-
Knowledge of mentoring programmes and youth development initiatives.
-
Social media or marketing skills to promote events and engage participants.
Benefits
Hybrid Working
25 days holiday plus bank holidays
Pension
The Charity
Urban Synergy is a social mobility charity on a mission to help 50,000 9-24 years increase their social mobility by 2027.
Our proven programmes inspire and mentor young people to increase their financial independence, social mobility and create happier, safer communities.
We believe in a world where no-one’s background ever holds them back.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Role title
Operations Officer
About Us
Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:
We work alongside people to help them escape poverty, build confidence, and find community.
Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and
vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.
We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.
Mission
The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other.
Vision
Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again.
Values
These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation.
An organisation that is driven by people with integrity and commitment to the cause. We believe in leadership, development, growth, and continual learning.Ensuring fairness, equity and equality. Creating a place of respect, kindness and dignity for all. A healthy environment where people have fun and can be creative.
Salary £12, 979.20 per year
Permanent Contract. ( Subject to further funding )
Part-Time, 16 hours over 4 days
Monday, Tuesday, Wednesday, and Friday 9 am - 2 pm ( With 1 hour Unpaid Lunch Break )
5-week Annual Leave plus Bank Holidays.
Working from our offices & Centres across Southwark/ Lewisham and Havering and in the community/outreach locations
Hybrid can be discussed during an interview, and Flexible Hours are Also Available. There will be work/ training outside of office hours, with time off in lieu given
Main Purposes of Job and Key Tasks
We are seeking a highly organised and quick-witted Operations Officer to join our dynamic team at Spring Community Hub. The ideal candidate will have experience in operations or project management and excel at managing multiple priorities simultaneously. This role is crucial in supporting the day-to-day operations of the organisation and ensuring smooth workflows across various departments.
In addition to their primary operations duties, the Operations Officer will also play a key role in recruiting and managing volunteers, organising events, and assisting with fundraising activities. The Operations Officer will support impact, monitoring, and evaluation tasks to help demonstrate the effectiveness of our programs to funders and stakeholders.
This is an exciting opportunity for an experienced candidate, preferably from a project delivery or impact measurement and evaluation background.
Primary duties include:
-
Administrative and Office Support: Provide daily administrative support to the Operations Manager and team, including scheduling meetings, managing calendars, coordinating logistics, handling correspondence, and overseeing general office administration functions such as phones, mail distribution, supply orders, and facilities management.
-
Project Management Support: Assist with project planning and execution, ensuring that timelines and deliverables are met. Help prepare project documentation, track progress, and provide updates to stakeholders. This includes running reports via our CRM system and other tools.
-
Process Improvement: Identify areas for process improvement within the operations team and assist in implementing new procedures to increase efficiency and productivity. Contribute to maintaining a quality assurance schedule and support various business support functions.
-
Communication and Collaboration: Act as a liaison between different departments to facilitate smooth communication and collaboration. Provide timely updates on project status and operational activities, ensuring transparency and alignment across the organisation.
-
Problem Solving: Address operational challenges promptly and effectively, demonstrating quick thinking and resourcefulness to resolve issues as they arise.
-
Inventory and Resource Management: Assist in managing inventory and supplies, ensuring timely procurement and distribution of resources to meet departmental needs.
-
Volunteer Recruitment and Management: Lead the recruitment, onboarding, and management of volunteers, building strong relationships and fostering a positive and inclusive volunteer culture. Recognise and appreciate the contributions of volunteers and provide them with support and training as needed.
-
Event and Fundraising Management: Organise and manage events and fundraising activities, including planning, logistics, coordination, and execution. Work with the team to develop and implement strategies to achieve fundraising goals and ensure successful events that engage the community and stakeholders.
-
Customer and Stakeholder Support: Provide exceptional customer service by responding to inquiries and resolving issues with professionalism and efficiency. Represent the organisation at external meetings and events with community partners, local authorities, funders, and other key stakeholders.
-
General Office Administration: Support the smooth running of the office by handling routine executive support tasks, event planning, and general office administration. Assist with recruitment processes for staff and volunteers, including job postings and duties related to new hires.
-
Compliance and Safety: Ensure adherence to Health and Safety guidelines, risk assessments, and safeguarding measures. Comply with SCH policies and procedures regarding the operation of services and policies.
-
Supporting Impact, Monitoring, and Evaluation: Occasionally assist the impact, monitoring, and evaluation (IM&E) function by supporting data collection and analysis, preparing reports, and contributing to the development of data collection tools. Help with the production of reports for internal and external audiences as needed.
-
There will be some out-of-hours working occasionally for Events / Development/ Training sessions according to the needs of the business - which you will be able to arrange time off in lieu with your Line Manager.
-
The post holder will be required to be flexible to the changing needs of the organisation and as such undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the CEO, Senior Leadership Team and Trustees.
Person Specification
-
Organisational Skills: Exceptional organisational skills with the ability to manage multiple tasks and priorities effectively.
-
Communication Skills: Excellent verbal and written communication skills, capable of articulating ideas clearly and concisely.
-
Problem-Solving: Strong problem-solving skills with the ability to think on your feet and adapt to changing circumstances.
-
Attention to Detail: Keen attention to detail and a commitment to accuracy and thoroughness.
-
Technology Proficiency: Proficient in Microsoft/Google Office (Word, Excel, PowerPoint) and experience with project management software (e.g., Zoho, Trello) is a plus.
-
Team Player: Ability to work collaboratively in a team environment while also being capable of working independently and taking initiative. A self-motivated, organised, and methodical approach to work with excellent time management skills.
-
Interpersonal Skills: Excellent interpersonal skills and the ability to engage appropriately with a wide variety of people, including colleagues, volunteers, partners, and stakeholders.
-
Event and Fundraising Skills: Experience in organising events and managing fundraising activities, including planning, logistics, and community engagement.
-
Adaptability: Open to change and continuous improvement, with a proactive approach to learning and training as required by Spring Community Hub.
Additional Requirements:
-
Flexibility: Willingness to occasionally work outside standard hours for events, development sessions, or training, with time off in lieu of arranged with your line manager.
-
Compliance: Understanding of confidentiality, GDPR implications, and the importance of record-keeping and other safe working practices..
-
Personal Attributes: Compassionate and empathetic, with a genuine interest in the well-being of others. Ability to remain calm in challenging situations and reinforce boundaries.
This role is subject to a Disclosure and Barring Service (DBS) check.
Commitment to Equal Opportunities
All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying
We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.
We believe diversity is a strength, and our aim is to make sure that SCH reflects the communities we serve.
SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.
We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.
Responsible for staff/equipment
Volunteers/Phone/Laptop
Reporting to…
-
Operations Manager
Why Join Us / Benefits
-
A warm, welcoming, and passionate working environment.
-
People-focused with a friendly and supportive workplace culture
-
We are a London Living Wage Employer
-
An active commitment to equality and diversity
-
We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.
-
Generous annual leave entitlement: 33 days annual leave (including bank holidays)
-
Company pension scheme.
-
Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team
How to Apply
Fill in the application form. You will then be asked to submit your CV.
Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after the interview for the successful candidate)
Closing Date: Interviews to be held Virtually:
Application process:
-
Complete our Application form
-
Submit your CV with a Supporting Statement.
-
Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview
-
If you are shortlisted from the Telephone Interview, you will be invited to a formal interview, which will consist of the following:
-
A Presentation topic will be shared with you in advance
-
60-minute Panel Interview with members of the SLT / Board of Trustees - Questions will be shared with you before the interview so that you can prepare.
-
Role-specific Practical Task
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Head of Compliance and Development to discuss how we can help.
Registered Charity
6 - 10
Spring supports people in crisis to gain independence and live healthy lives in a connected, supportive community through our hub and activities.
The client requests no contact from agencies or media sales.
Thank you!
PR Manager
Home based, remote working
£37,000 - £40,000 pa plus excellent benefits
35 hours per week
As one of two PR Managers, you'll be the key point of contact for all PR communications, helping to develop and execute forward-thinking PR plans and strategies. Responsible for implementing and managing a proactive PR activity schedule, you’ll craft compelling content to entice journalists and the media to support our work. Responding reactively to requests the charity receives.
Championing best practices in PR, you’ll drive effective, integrated campaigns across the UK, ensuring a cohesive approach to both traditional and digital media.
Diving into projects such as Deaf Awareness Week, our ‘It does matter’, access to Ear Wax removal services and major healthcare campaigns, you’ll raise awareness of the barriers facing the 18m people who are deaf, have hearing loss or tinnitus, getting these issues on the national agenda, starting conversations around hearing health.
You'll also be celebrating inclusion, working the UK's biggest TV shows, and campaigning for equal access to healthcare.
You will be responsible for:
• Coordinating our PR content calendar, creating and curating inspiring and shareable materials that resonate with our target audiences,reporting on performance against KPIs and making recommendations for continuous improvement.
• Managing media and stakeholder relationships, ensuring timely, engaging, and brand-appropriate responses to queries and feedback.
• Acting as the first point of contact for reactive media inquiries, providing prompt and effective responses to manage and shape media coverage.
• Overseeing PR project management for campaigns, collaborating with colleagues across the MarComms team.
• Championing PR best practices. Advising and assisting teams, applying insights from performance analysis to ensure all PR content is designed to maximise reach, engagement, and impact.
• Conducting media monitoring and PR analysis to identify trends and reputational issues.
• Tracking the success of PR initiatives, providing feedback to project teams on effective strategies and areas for improvement.
• Working with our Stories and Celebrity Managers to identify and engage new case studies and high-profile individuals, and deliver impactful stories or celebrity-led campaigns.
• Share success and media coverage across RNID, working with the Internal comms team to celebrate and show the value of PR and involve the whole organisation in our work
• Supporting spokespeople from across RNID, case studies, celebrities and influencers with high profile media interviews including developing media briefings and key messages and providing feedback
• Play a key role in the PR & Comms team, ensuring that PR, social media, celebrity and storytelling works together to deliver maximum impact
You will have experience of driving forward and managing a PR function and possess a thorough understanding of how various PR channels function and how content is best delivered, staying current with industry trends.
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.
We are a remote working organisation, with colleagues based across the UK and NI. We come together in person for our Staff Summits. We know our colleagues have responsibilities outside work which is why we offer a sector-leading flexible working policy to all our staff from day one.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 10 June 2025.
Interview dates: 25 and 26 June 2025.
Registered Charity
501 - 1000
Supporting people who are deaf, have hearing loss or tinnitus
Thank you!
Fundraising Manager
Salary: Manager Level 1 – £37,565
Contract type: Permanent
Hours: Full Time (typically 09:30-17:30, with flexibility)
Location: Elephant & Castle, London / remote
Responsible to: Director of Fundraising, Marketing, and Communications
Application Deadline: 5pm 27 June
Interview Dates: 1st round interviews: 8 & 9 July
Our Commitment to Equity
We believe everyone has potential. We are committed to increasing equity among business owners, and we want to do the same for our team. Research shows that some underrepresented groups tend to only apply for roles if they meet every single requirement. At Hatch we are interested in your future potential just as much as your past experience. So if you’re excited about this role but your past experience doesn’t tick every box on the job description, we’d love it if you went ahead and applied anyway.
We want to ensure that our team represents a wide cross-section of society, and we know that means we have to make an effort to understand and accommodate different people’s needs. If you would require any reasonable adjustments to be made to support you to apply, interview or join the Hatch team please contact us.
Role Purpose
Hatch is on a mission to build a more equitable entrepreneurial ecosystem, one where underrepresented founders have the resources, support, and funding to thrive. We are looking for a relationship-driven Fundraising Manager to secure, steward, and grow funding partnerships across trusts and foundations, corporates, and high-net-worth individuals (HNWI).
You will play a key role in unlocking income growth through strong relationship management, compelling bid and proposal writing, and strategic prospect research. While managing your own portfolio of funders, you will also support senior fundraisers to progress high-value partnerships, developing your skills and confidence as you grow your own partnerships.
At Hatch, we are not limited by opportunities but by capacity. Demand for our programmes is greater than ever, from beneficiaries as well as from funders. Over the past four years, we have made significant strides in fundraising, growing our income from £500k per year in 2019 to over £2m in 2024. We have built a strong pipeline, developed innovative funding models, and positioned ourselves as leaders in enterprise support for underrepresented founders, earning recognition as finalists for the Third Sector Fundraising Team of the Year in 2022.
Your role will focus on:
-
Developing and managing partnerships across corporate, trust and foundation, and individual giving audiences.
-
Securing new funding opportunities and supporting income growth, working closely with the fundraising and marcoms team.
-
Leading engagement activities including funder and prospecting events and funder experiences.
-
Ensuring strong reporting and impact measurement for our funders.
-
Drafting compelling applications that forge an emotional connection and securing financial support to transform the lives of our beneficiaries.
-
Representing Hatch externally to deepen relationships with funding and strategic partners, securing long-term commitments and increasing brand awareness.
This is a fantastic opportunity to work with experienced fundraisers, build game-changing partnerships, and contribute to a highly impactful team. If you thrive in an environment that combines relationship management, strategic fundraising, and social impact, we’d love to hear from you.
Key responsibilities
-
Manage partnerships - Steward a portfolio of trusts, corporates, and individual donors, ensuring consistent communication, timely reporting, and strong funder retention.
-
Lead on bid and application writing - Write tailored and compelling funding applications, proposals, and case materials for grant-giving bodies, corporates, and HNWIs.
-
Support senior fundraisers across the team - Assist colleagues working on major partnerships by providing background research, preparing proposals and meeting materials, and helping to coordinate follow-up actions.
-
Provide regular updates and comms to funders - Ensure all funders receive timely, engaging updates on programme delivery, impact and outcomes, maintaining trust and strengthening long-term relationships.
-
Identify and qualify new prospects - Proactively research and assess new funding opportunities. Bring warm leads into the pipeline and contribute insight to support strategic alignment.
-
Respond to inbound funding enquiries - Manage and convert lower-level inbound opportunities, ensuring prompt and appropriate responses that align with Hatch’s offer and impact areas.
-
Maintain accurate CRM records and support reporting - Keep the fundraising pipeline up to date in Salesforce and Monday. Track deadlines, ensure data accuracy, and support internal reporting and team coordination.
-
Coordinate cross-team collaboration - Work with Programmes and Marcoms teams to gather inputs for applications and reports, prepare for funder meetings, and ensure aligned messaging.
-
Use data and storytelling to showcase impact - Contribute to the development of reports, updates, and communications that clearly demonstrate Hatch’s value and the impact of our work with funders.
Person specification
We are looking for a relationship-driven fundraiser who can grow and manage a funder portfolio, write compelling funding bids, deliver employee engagement and volunteering opportunities, and support wider team success. You’ll need to be confident working across income streams and motivated by social impact.
Essential skills and experience:
-
Excellent relationship management skills, with experience stewarding funders or clients
-
Strong bid and proposal writing skills, with the ability to produce clear, compelling content
-
Proven ability to research, assess, and qualify new prospects
-
Ability to provide timely, well-crafted funder communications and updates
-
Experience in creating and delivering funder volunteering and engagement activities.
-
Highly organised and comfortable managing multiple projects and deadlines
-
Strong attention to detail, particularly in maintaining records and reporting
-
Confident communicator with strong written and verbal skills
-
A collaborative approach and willingness to work cross-functionally
-
Proactive, self-motivated, and solutions-oriented
Desirable skills and experience:
-
A background that reflects the lived experiences of underrepresented communities Hatch exists to support, including but not limited to those marginalised by race, gender, disability, or socio-economic background
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Experience working in fundraising across multiple income streams
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Familiarity with funder reporting requirements and impact measurement
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Experience with high-net-worth individual giving or corporate partnerships
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Understanding of Hatch’s mission and commitment to equity
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Experience using CRM systems and project management tools (e.g. Salesforce, Monday)
This role offers an exciting opportunity to shape and grow strategic partnerships, contribute to a dynamic team, and make a real difference in creating a more equitable entrepreneurial ecosystem. If you thrive on building relationships, securing funding, and driving impact through emotionally compelling storytelling, we’d love to hear from you.
Benefits
We care about our people and giving them the things they need to succeed, and we are passionate about Hatch being a great place to work.
We are a hybrid working organisation, and our head office in Elephant and Castle is available for anyone to work from as much or as little as they’d like. Although we offer the flexibility to work from home, there are times when it is useful for us to get together in person for collaboration, meetings and team days.
Our benefits include:
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Flexible working - work from home or in the office and at the times that work best for you
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38 fully flexible holiday days (including the 8 UK bank holidays) in 2025
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Paid time off for dedicated learning and development opportunities
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Access to Hatch programmes and events free of charge
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L&D Learning Platform - Access Learning
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Employee Assistance Programme - Health Assured
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Team Days/get togethers
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Four days per year paid time off to volunteer
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Four Wellbeing days per year
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Employee pension scheme - Salary Sacrifice Scheme
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Enhanced parental leave
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Cycle to Work Scheme
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Eye care scheme
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Enhanced sick pay leave
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Interest free loans to purchase season tickets for travel to work
To Apply
In order to apply for this role, we ask all candidates to provide a CV, a cover letter and a response to the following bullet points:
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What excites you about Hatch as an organisation and about this role in particular?
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Give an example of an organisation we should approach for a mutually beneficial partnership and explain why.
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What would you do in this role that would really make an impact?
Please note we are only able to accept applications from candidates who have the right to work in the UK. In addition, we only accept applications via the portal which is accessible on our website.
If you have any questions or need any help with your application, please drop us a line (recruiters will be politely turned away).
If you apply, we will process your personal data for recruitment purposes only and in accordance with our Data Privacy Policy.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
For over 130 years, our historic home at 14 Bride Lane has been more than just a building – it has been a beacon for creativity, learning, and community engagement, standing as a testament to London's rich printing heritage. The Foundation cares for an internationally significant collection celebrating the history of print, graphic design and typography.
Our Grade II listed Victorian building also features the 130-seat Bridewell Theatre and a hands-on print workshop, and event spaces for hire. We offer a dynamic programme of workshops, events, and exhibitions, currently attracting around 42,000 visitors annually.
We are in an exciting period of organisational development working on robust plans and policies and creating a new strategic direction to develop our collections, cultural offer and to bring it to a wider, diverse audience.
The role will be closely involved in projects that, under our new vision and mission, aim to transform SBF into a contemporary institute serving the creative industries, researchers and the wider public. The role will suit someone with a passion to take on challenges with the aim of creating a cultural hub fit for the 21st century.
Job Purpose
The Operations & Project Manager will oversee planning, project delivery, and commercial operations, ensuring that St Bride Foundation continues to fulfil its mission while growing its financial sustainability. This role is instrumental in managing strategic initiatives, optimizing processes, and leading teams to ensure efficient operations across venue hire, theatre management, and other income-generating activities.
Key Responsibilities
1. Strategic Planning & Project Management
· Develop and maintain Gantt charts, project timelines, and key performance indicators for organisational initiatives.
· Work as part of the Senior Management team to oversee and deliver key projects on time, within scope, and on budget.
· Improve internal project management processes to enhance efficiency and collaboration across teams.
· Implement long-term strategic plans aligned with the charity’s mission.
· Attend meetings and contribute expertise to project groups as applicable.
2. Operations & Commercial Oversight
· Lead the teams managing commercial areas, including venue hire, theatre, events, commercial lets, and other income-generating initiatives.
· Ensure effective resource management, including staff, budgets, and operational tools.
· Identify opportunities to increase revenue streams while maintaining the Foundation’s charitable objectives.
· Develop and implement policies to improve operational efficiency, sustainability, and financial resilience.
3. Team Leadership & Stakeholder Management
· Provide leadership and support to commercial and operational staff, fostering a culture of collaboration and high performance.
· Work closely with external partners and stakeholders to enhance the Foundation’s impact and income opportunities.
· Ensure strong internal communication to keep all teams aligned with project goals and operational priorities.
4. Risk, Compliance & Facilities Management
· Ensure compliance with health & safety, GDPR, and other regulatory requirements.
· Oversee the stewardship of St Bride Foundation’s historic Grade II listed building, ensuring operational resilience and sustainability.
· Identify and mitigate operational risks, implementing solutions to improve efficiency and safety.
· Support sustainability initiatives, including energy efficiency and adherence to health & safety legislation.
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Essential Qualifications & Experience
· Proven experience in operations and project management (including a project management qualification such as PRINCE2).
· Strong understanding of Gantt charts, project planning tools, and process improvement methodologies.
· Experience managing commercial operations, ideally in venue hire, theatre, events, or income-generating activities.
· Proven experience in project management, particularly relating to building or refurbishment projects.
· Ability to lead teams, manage budgets, and drive efficiency improvements.
· Desirable: Experience in within the charity, cultural, or creative industries.
· Desirable: Knowledge of charity governance, compliance, and health & safety best practices.
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Key Skills & Competencies
· Leadership and team management skills, with experience motivating and guiding staff.
· Strong strategic thinking and decision-making abilities.
· Excellent stakeholder engagement and relationship-building skills.
· Ability to work under pressure, balancing multiple projects and deadlines.
· Passion for cultural heritage, education, and community engagement.
· Strong problem-solving skills, with a proactive and adaptable approach.
· Excellent attention to detail.
· Highly organised, assertive, and persuasive, with a diplomatic approach.
· Experience in competitive and negotiated contractor procurement
· Self-motivated with strong interpersonal skills.
· Strong communication skills—verbal, written, and listening
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Organisational Values & Expectations
· Uphold St Bride Foundation’s commitment to cultural preservation, lifelong learning, and community engagement.
· Foster a collaborative working environment with colleagues, volunteers, and external partners.
· Adhere to ethical standards and best practices in charity governance and operations.
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Health & Safety Responsibilities
· Ensure compliance with all relevant Health & Safety policies and charitable sector guidelines.
· Promote a safe and inclusive environment for staff, volunteers, and visitors.
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Terms & Conditions
· Working Hours: 4 days a week (28 hours a week, excluding 1 hour lunch per day) 0.8 FTE
· Salary Banding: (Band 2 - 46 -55k pa) Pro rata salary offered = £36,800 - £44,000 pa
· Location: St Bride Foundation, London
· Contract Type: Permanent
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Why Join Us?
· Work at a historic and culturally significant organisation.
· Help shape the future of a unique creative and community-focused charity.
· Enjoy a dynamic and varied role, combining strategic leadership with hands-on project delivery.
· Be part of a friendly, passionate team dedicated to creativity, learning, and heritage.
The client requests no contact from agencies or media sales.
Thank you!
How to Apply:
We request your CV and also a one-page motivation letter setting out why you want the role and how you meet the requirements.
Key dates:
- Closing date: 11:59pm, Thursday 12 June 2025
- First round interviews: Tuesday 17 June 2025
- Final round interviews: Thursday 19 June 2025
Members philanthropy:
There has never been a more exciting time to join the Goldsmiths’ Company, as we embark on ambitious plans to reinvigorate members’ charitable giving ahead of 2027. The Company enjoys a strong sense of pride and engagement among its members. With 91% feeling proud to be part of it; over three-quarters of our members join the Company because of the spirit of community. They are motivated to give back and are passionate about supporting the trade and craft and the next generation – part of our living heritage. Our aim is that all members are a dynamic force for positive change, with a shared purpose to be outstanding role models for future generations of Goldsmiths. In recent years, charitable donations from members have plateaued. We are embarking on an ambitious new phase to reinvigorate and increase our philanthropic income and deepen our relationships with supporters – setting the future of philanthropic giving for generations to come.
Role Purpose:
We are seeking an experienced, dynamic, fundraiser who is target driven, to apply for a new role, Philanthropy Development Manager, to lead a step-change in member giving. This is an exciting opportunity to shape the future of philanthropic giving at the Goldsmiths’ Company. The postholder will develop and implement strategies to double the amount individual members give each year for the next three years. In doing this they will work with the Goldsmiths’ Foundation to harness the power of community, connection, and purpose-driven philanthropy. This role is ideal for a confident relationship-builder, communicator and fundraiser who can develop compelling cases for support, segment and engage diverse supporter groups, and deliver targeted campaigns that inspire generosity. They will need to relish the opportunity to collaborate with different teams and stakeholders across the organisation and enjoy the challenge of working to achieve a significant new fundraising target. The role is part of the membership team and will collaborate closely across teams in the institution, particularly the Goldsmiths’ Foundation, Finance and Communications.
Key Responsibilities:
· Design and deliver a multi-year strategy to grow member giving, with a focus on significantly increasing contributions within a defined timeframe.
· Analyse current giving trends and segment the membership to identify opportunities for tailored engagement and stewardship.
· Develop and manage campaigns, appeals, events, and digital communications that strengthen donor relationships and drive income.
· Build personal relationships with high-potential donors.
· Collaborate with Communications and other teams to align philanthropic messaging with the Goldsmiths’ Foundation’s impact and values.
· Monitor progress through clear KPIs and provide regular performance reporting to leadership, the Membership Committee and Foundation Trustees.
· Identify and seize opportunities to amplify and promote members’ giving, in collaboration with teams across the Goldsmiths’ Foundation, Membership. Communications and Finance.
· Contribute to annual budgets and business planning.
· Maintain and develop the CRM system in line with fundraising best practice and UK GDPR, and ensure fundraising is ethical, inclusive and legally compliant.
Skills & Experience Essential:
· Proven track record in fundraising or philanthropy development, ideally within a membership or alumni-based organisation.
· Demonstrable success in growing income from individual donors, including designing and delivering donor acquisition and retention strategies.
· Strong experience in project management, with good operational and planning skills and the confidence to co-ordinate the work of others.
· Excellent communication and storytelling skills, with the ability to craft compelling messages that resonate with diverse audiences.
· Data-driven mindset, with experience in CRM/database management, donor segmentation, and campaign performance analysis.
· Strong relationship-building skills, including experience stewarding mid- to high-level donors or members.
· Creative, proactive, and self-motivated, with a passion for mission-led work and a collaborative approach to achieving results.
Skills & Experience Desirable:
· Experience working in an arts, education, or heritage charity.
· Understanding of membership engagement models and legacy giving,
· Familiarity with ethical fundraising practices and UK charity fundraising regulations.
· Demonstrable commitment to best practice in diversity, equity, and inclusion, and applying these principles to philanthropic strategy and stakeholder engagement.
Attributes:
We are looking for someone who demonstrates:
· A strong sense of integrity and purpose, motivated by the opportunity to support the trade and craft, creativity and education through meaningful philanthropy.
· Emotional intelligence and empathy, with the ability to build trust and nurture long-term relationships across a diverse community of members.
· A collaborative and inclusive approach, working respectfully and effectively across teams and with members from all walks of life.
· Resilience and adaptability, comfortable navigating change and committed to continuous learning and improvement.
What We Offer:
· 23 days annual leave (inclusive of 3 Christmas closure days) plus public holidays pro-rata for part-time staff
· Generous pension scheme (up to 14% employer contribution, if employee contributes 5%)
· Access to retail discount platform (VivUp)
· Company social events, including up to 5 free tickets to the Goldsmiths’ Fair
· Simplyhealth – Level 1 Enhanced Health Cash Plan **
· Death in Service of 4 x salary (8 x salary if a member of the Company pension scheme) **
· Income Protection cover **
· Cycle to Work scheme **
· Season Ticket Loan **
** after successful completion of probation
The client requests no contact from agencies or media sales.
Thank you!
Are you an experienced professional with a passion for philanthropy and high-net-worth client management? Harris Hill are delighted to be working with a fantastic charity to recruit for the Senior Relationship Manager in order to manage a diverse portfolio of High-Net-Worth donors and Collective Fund accounts, overseeing the administration of their charitable giving.
You’ll apply your compliance and grant making expertise to support impactful philanthropy while working alongside a talented, entrepreneurial team. This role offers an exciting opportunity to influence wider organisational initiatives and grow your career in a fast paced, mission driven environment.
As a Senior Relationship Manager you will:
- Manage complex Donor Advised Fund and Collective Fund clients with a strong focus on client service.
- Handle financial administration, including bookkeeping, reconciliation, and payments.
- Ensure all activities comply with UK charity law and regulatory standards.
- Liaise effectively with clients, intermediaries, and third party providers.
- Support process improvements, team development, and external communications.
- Represent the organisation at events and networking opportunities.
To be successful, you must have experience:
- Significant experience in grant making and compliance within the charity sector.
- Proven track record in relationship management, ideally with HNW/UHNW clients.
- Exceptional communication and client stewardship skills.
- Strong organisational abilities and attention to detail.
- Proficient in Microsoft Office and comfortable handling sensitive data.
- Proactive, solution oriented, and able to thrive in a fast moving environment.
Salary:£40,000+
Contract type:Full-time, permanent
Location- London, hybrid working
Closing date: On rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.