Community and volunteer fundraising administrator jobs

About the DEC

The Disasters Emergency Committee brings together 15 of the UK’s leading humanitarian charities to raise funds and respond quickly to global disasters. Since our founding in 1963, we have raised over £2.5 billion through 79 appeals, providing life-saving assistance to millions of people around the world.

Our mission is to save, protect, and rebuild lives through effective humanitarian action. As a team, we operate with urgency, transparency, and compassion.

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.

About the Role

The Disasters Emergency Committee (DEC) is seeking a qualified Systems Accountant with strong expertise in Infor SunSystems (including SunCloud) and financial systems optimisation. This consultancy role will ensure the effective use of Infor SunCloud and help maximise its potential. You will play a key role in a strategic initiative to enhance financial management, reporting, and operational efficiency through system improvements and automation.

***Please download the job description for full details***

About You

You are skilled Finance Systems Consultant with experience in Infor SunSystems (including SunCloud), financial reporting, and process automation. Ideally a qualified or part-qualified CCAB accountant (ACA, ACCA, CIMA), you will support system optimisation, enhance internal controls, and improve financial reporting using tools like Power BI. You will work closely with internal teams and third-party providers to streamline key processes and help shape DEC’s financial systems roadmap. Strong analytical, problem-solving, and communication skills are essential.

Key responsibilities:

• Drive automation and process improvements in finance operations.
• Provide expert SunSystems technical support.
• Manage third-party provider relationships and onboarding.
• Strengthen finance system controls and security.
• Enhance financial reporting and streamline month-end processes.
• Develop Power BI dashboards and support system integrations.
• Shape a 3–5-year financial systems roadmap.

How to Apply

If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV & cover letter [i.e. state your initials only, not your full name] by Tuesday 23 September 2025.

We are unable to support applications for our vacancies if you do not have the right to work in the UK

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.

About the Role

Sense is recruiting for a Supporter Services Assistant to join our fantastic Engagement Team in Kings Cross, London on a hybrid basis.  

The successful applicant will play vital part in the Engagement Department and the charity as a whole – it makes sure that supporters have an outstanding experience of supporting Sense and know how much they are valued. Your daily task’s are varied with a mixture of in-and-outbound calling, combined with essential administrative tasks like income processing or capturing important information about Sense’s supporters and their motivations to support the charity.  

The main duties and responsibilities include:

• Accurately processing fundraising income, including cheques and cash, vouchers (CAF, KKL) direct debits, payroll giving and from online donation platforms (Just Giving, Virgin Money Giving, Facebook) within agreed timescales and in line with provided procedures.
• Create or amend supporter records on Sense’s Raisers Edge database, ensuring that all interactions between charity and supporter etc are recorded accurately and in line with best practice GDPR.
• Identifying opportunities for supporters to further engage with Sense and promoting them as appropriate to help deliver Fundraising department targets (such as sharing a supporter story with our Comms team).
• Work with other fundraising teams to ensure relationships with supporters are managed effectively, both by responding to enquiries promptly and by working to the agreed supporter communications plan. There is also the expectation to attend other teams’ meetings i.e. Community, Events, Philanthropy to understand what activity is happening across the charity. 

To succeed in this role, you will have:

• Previous experience of working in a customer or supporter service environment
• Administrative experience in a busy office environment
• Experience of using Raiser’s Edge or similar Customer Relationship Management database
• Outstanding customer service, an excellent telephone manner and ability to understand team needs to prioritise workloads effectively.
• Excellent attention to detail, especially when entering data.
• Good working knowledge of MS office, including Word, Excel and Outlook.

For a full job description and person specification please see the link below.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependant on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

In this role, you will:

·Lead on operational systems (HR, recruitment, volunteer processes, policies).

·Manage finance administration, including donations, CRM (Beacon), and Gift Aid claims.

·Project manage BeSpace events and provide admin support to the team.

·Develop and maintain systems for impact tracking, GDPR compliance, and volunteer management.

·Provide communications and social media support.

·Where needed, support on-the-ground delivery of retreats and prayer and reflection spaces in schools.

This role would suit someone with strong organisational and administrative skills, a passion for children’s spiritual development, and a willingness to get stuck into a wide variety of tasks.

About You

We’re looking for someone who is:

• Exceptionally organised, with the ability to manage multiple projects.
• Confident using IT systems and willing to learn how to use a CRM (Beacon).

• Able to work independently and collaboratively.
• Flexible, adaptable, and willing to work occasional evenings/weekends.
• Personally committed to BeSpace’s vision, with a strong Christian faith and a desire to see children flourish spiritually.

Experience in HR, finance, events, or charity administration would be an advantage, but we’re open to applicants with transferable skills.

Role Details

• Position: Operations Coordinator
• Location: Remote. Travel required for in person team days 3 - 6 times a year and some travel across Oxfordshire.

·Hours of work: PT 4 days a week. (28 hours) per week. (Flexible for the right candidate)

·Salary: £22,000 – £25,000 (pro rata) depending on experience. 

·Start Date: Flexible between November 2025 and January 2026. 

How to Apply

Please send your CV (maximum 2 pages) with a covering letter (maximum 2 pages) ensuring you explain how you meet the person specification and Job Description, outlining why you would be suitable for this job by demonstrating the skills and abilities you have gained through your education, work experiences and volunteering opportunities. Please include why you would like to work for BeSpace.

Closing Date: 4pm Monday 17th November

Rolling Interviews: Applications will be reviewed on a rolling basis. We may invite candidates to interview before the closing date and appoint once a suitable candidate is found. 

We're looking for someone who is committed to taking our supporters on journeys which inspire them to help people living in extreme poverty fulfil their God-given potential. Is that you?

Our vision is to see people freed from poverty, living transformed lives, and reaching their God-given potential. To make that vision a reality, we are growing a global community of people who want to tackle extreme poverty, and who will be invited to give, pray, campaign, volunteer and make lifestyle changes, partnering with Tearfund in this vision. 

As Marketing Executive - Supporter Journeys, you will be responsible for the delivery of supporter journey activity, planning and executing individual and church supporter journey activities across various channels, including direct mail, telephone, and digital.

Do you have the following experience?

• Delivering marketing/supporter engagement campaigns across multiple channels including direct mail, email and telephone.
• Knowledge of CRM systems and how to use data to design and monitor performance
• Project managing efficiently and communicating clearly with multiple stakeholders
• Monitoring and evaluating campaigns and adopting a test and learn approach

Do you have the following skills?

• Ability to see through projects from start to finish
• A flexible approach to your work, showing agility to adapt and make changes if required
• Highly collaborative
• Ability to influence and work alongside senior stakeholders
• Strategic thinking, and desire to drive forward new ways of doing things.

If that's you, we'd love to hear from you!

Hybrid working: This role is eligible for hybrid working and you will be required to work from  Teddington's Tearfund office and from your home by agreement with the line manager. This currently means around 2 days per month working from the Teddington office, with the rest worked from home.

This a full time role 35 hours per week, flexible working patterns may be considered. 

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

All applicants must be committed to Tearfund's Christian beliefs

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure. 

We are the voice of cycling in Oxford.  We support more people to cycle in Oxford, more often and more safely

We are seeking an experienced, self-motivated locally based individual to take forward our strategy.   This person will lead the work of the Cyclox infrastructure; increase Cyclox membership, ensure we are compliant and work closely with our Campaigns Lead  which will include research, input into campaigns, fundraising applications and perform other administrative functions.   We are looking for someone who is very flexible and can work work with a wide range of stakeholders.  Ideally we would prefer one person but please indicate if you would prefer to do this as a job share. 

We aim to have the job filled as soon as possible.  Applications close at 5pm on Monday 15th September, with interviews taking place in early October.   

Join Operation Smile UK as our new Communications & Content Officer, where you’ll craft powerful stories that elevate our mission, spark fundraising, and shape our brand across digital and print channels. If you’re passionate about storytelling, campaign coordination, and making a real difference, we'd love to hear from you.

Job Purpose

The Communications and Content Officer supports the delivery of engaging and effective communications across Operation Smile UK’s channels. The postholder will create and coordinate content that raises awareness, supports fundraising, and strengthens the organisation’s profile in the UK.

Key Responsibilities

Content creation and content management

• Working with the Senior Communications Manager, research, draft, and edit compelling content for the UK website, newsletters, and print materials.
• Support the reimagining of existing content to ensure messaging is fresh, relevant, and audience-led.
• Collate and maintain a library of case studies, stories, and assets for use across teams.
• Ensure brand voice and tone are consistently applied across all communications.

Digital and organic social media

• Develop and maintain a social media content calendar which supports our Communications Strategy and liaise with our Social Media Freelancer to plan and approve posts.
• Contribute to the delivery of multi-channel campaigns, liaising with internal stakeholders and suppliers to create assets and meet deadlines.
• Assist with monitoring and reporting on content performance, identifying opportunities for growth and engagement.

Campaign coordination

• Support the planning and scheduling of communications campaigns like World Smile Day and advertising events like our annual carols concert.
• Manage feedback processes to ensure the timely delivery of content and materials.
• Act as the first point of contact for all content requests from across the organisation.

Administration and finance

• Collate quotes for expenditure and liaise with suppliers as required.
• Track invoices, ensuring coding is accurate and amounts match agreed quotes.
• Maintain organised systems for content workflows, approvals, and campaign schedules.

Monitoring and evaluation

• Gather engagement and performance metrics from all channels.
• Provide regular reports to the Senior Communications Manager.
• Suggest improvements to optimise performance and impact.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

CEO

We are looking for an experienced leader to join the charity in this part-time role.

Position: CEO

Location: Milton Keynes

Hours: Part-time, 3 days/22.5 hours per week

Salary: £65,000 pro rata

Contract: Permanent

Closing Date: 17 September 2025

The Role

The current CEO, Denise Stygal-Watson, has done a fantastic job since joining the charity over four years ago and will be handing over an organisation at an exciting time in its development. We have a strong senior management team in place, enjoy robust processes, solid reporting, accountability and financial rigour and, while there are inevitably challenges, there is everything to play for going forward.

Great work has already been done but the charity needs to continue to build its network, develop partnerships with local companies, as well as grow its donor income, including legacies, to build on its base of earned income from its retail revenue. Ambitious for our growth and commercially minded, our new CEO will have the opportunity to make a significant impact and to focus externally, to be the ambassador for Age UK Milton Keynes, to raise its profile and promote the opportunities available to the people and organisations who can benefit from partnering with us.

Main responsibilities include:

• Strategic leadership and vision
• To provide clear and forward-thinking leadership to ensure Age UK Milton Keynes remains resilient, relevant and impactful in a changing environment
• Financial leadership and fundraising
• To grow income from all sources, encouraging new avenues of income generation through services and growth.
• To be responsible for the effective, strong leadership and management of the staff, volunteers, the organisation and its resources.
• Governance and compliance
• Service development and delivery
• To actively promote, explore and develop ways of working with organisations and statutory agencies within Milton Keynes

If you feel you are the right person to join our board, we would be delighted to hear from you!

About You

We are looking for someone with a proven track record of leadership and management across a range of responsibilities at senior level – ideally gained in the corporate sector.

You will also have:

• Substantial experience of business planning development and delivery
• Financial acumen – experience of financial management and control, including budget oversight and cost control
• Knowledge, experience and understanding of strategic planning and service development planning; including facilitation, implementation and review/evaluation and organisational change
• Track record in driving and supporting fundraising growth, developing networks and working with funding partners
• Demonstration of influencing and developing relationship with key stakeholders and senior opinion leaders including local authority or similar
• Track record as a leader of people, creating positive affirming environments for successful teams and an inclusive organisation

The Organisation

Age UK Milton Keynes was established in June 1978 as Age Concern and became Age UK Milton Keynes when Age Concern and Help the Aged were merged in 2011. Age UK Milton Keynes is a local independent charity working to improve the quality of life for all older people living in Milton Keynes.

At Age UK Milton Keynes we are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee/volunteer to feel respected and able to give their best. In the search for our new CEO we would be particularly pleased to receive applications from people who come from groups that are often underrepresented, knowing that our work only benefits from a truly diverse staff team.

You may have experience in other areas such as COO, CEO, Chief Operating Officer, Chief Executive Officer, Managing Director, Deputy CEO, Deputy COO.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job summary 

As Grants and Impact Manager you will be stewarding high-profile Trust and Foundation donors, researching new prospects, and writing compelling applications using detailed case studies compiled by the team. You will also coordinate the development of a new Monitoring, Evaluation, and Learning (MEL) programme, strengthening our ability to measure, understand, and communicate the impact of our work. A key part of this will be focusing on evidencing and enhancing the positive change created by Caring in Bristol, ensuring that funders and stakeholders can clearly see the difference their support makes.  

Who we are  

Caring in Bristol’s mission is to unite our city against homelessness. We work in innovative ways with people experiencing housing insecurity to help them navigate the barriers they face. We engage with the public and community partners to bring about lasting change in Bristol and beyond.    

Our services aim to reach people where they are, targeting under-served communities and proactively designing our services to be accessible and inclusive. We maximise our impact through committed and creative outreach to key groups who would not otherwise receive support.  

About the role  

As our Grants and Impact Manager, you will play a pivotal role in sustaining and growing Caring in Bristol’s income from Trusts, Foundations and statutory grants, by acquiring and managing high-value funder relationships. Alongside this, you will take the lead in developing and embedding a clear, organisation-wide Monitoring, Evaluation, and Learning (MEL) programme. This new focus will enable us to set measurable goals, track progress, and capture the real-world impact of our work - ensuring we can tell a compelling, evidence-based story to funders, partners, and the wider community. 

You will identify and lead the creation of high-quality trust and foundation applications and proposals, working closely with the Head of Trusts and Foundations, and take responsibility for a portfolio of funders, building strong, long-term relationships, improving funder satisfaction and securing continued or increased investment in our mission. 

Beyond managing relationships, you will help transform the way we demonstrate impact. By collaborating with service delivery staff to develop our impact monitoring practices you will ensure we can report back to funders with clarity, consistency, and confidence - showing exactly how their support translates into tangible outcomes for people experiencing or at risk of homelessness in Bristol. 

You will also be instrumental in delivering a best-practice funder engagement programme, finding innovative ways to create value for funders through tailored reports, webinars, site visits, and other forms of involvement. Acting as an ambassador for Caring in Bristol, you will represent us to funders and stakeholders with credibility and passion, using your insight to strengthen our reputation and influence. 

Finally, you will act as a voice of the funder within the charity, ensuring their perspective shapes our project design, monitoring, and communications. Working collaboratively with colleagues across service delivery, income generation, and finance, you will help embed practices that not only improve funder relationships today but also make Caring in Bristol more strategically and sustainably fundable for the future. 

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is recruiting for the position of ‘Supporter Relations Assistant’ to be based from its Waterloo Office, London. This position is being offered on a fixed-term contract basis for 6 months. The organisation is currently operating to a hybrid working model.

To manage IRUK’s switchboard and phone enquiry system and to administer the entry of data on the fundraising database. This will include processing donations, updating supporter details, maintaining supporter records, and ensuring that information held is accurate, appropriate and up to date.

The successful candidate must have:

• Demonstrable experience in a similar role
• Experience of using databases
• Excellent customer service experience
• Experience of working with sensitive information
• Experience of and passion for, delivering excellent supporter care
• Good levels of computer skills with experience of working with databases and competent in Microsoft Office applications such as Word and Excel.
• Fast and accurate data entry skills
• Good standard of numeracy
• Proven administrative skills
• Excellent communication skills by phone, email, and post
• Experience of delivering timely and accurate responses
• Experience of multi-tasking and effectively prioritising workload. Ability to work in a methodical manner with attention to detail
• Must be a team player as well as being able to work on own initiative
• Strong empathy for the aims and work of Islamic Relief
• Knowledge of Data Protection Act/GDPR

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

This is a new and exciting opportunity for an experienced, hands-on Business Development Manager to join a growing social enterprise at a pivitol moment of national growth. You’ll lead on securing income through contracts, tenders, grants, and traded services, taking full ownership of the business development function from prospecting to proposal, and from pitching to handover.

This is not an entry level role. We’re looking for someone who already knows how to build and run a successful business development function and is excited to apply that experience in a purpose-led context. You’ll be leading the full income generating process from identifying opportunities and pursing them to writing compelling bids, building relationships, and converting leads into sustainable revenue. You will also be comfortable with the administration that comes with working with funders.

Role Context: You won’t be managing a team (yet), so we’re looking for someone who’s confident working independently; equally comfortable with research, writing, relationship management, and seeing things through to delivery. You’ll work closely with our CEO (who also leads operations), our Marketing Officer, and our Project Administrator to ensure the income you generate is aligned with our mission and deliverable by our team. As we prepare to launch our new qualifications, this role will play a central part in helping Junction Point CIC expand from a strong regional foundation to national reach.

Key responsibilities: As Business Development Manager, you will:

•  Lead the development and implementation of Junction Point’s business development strategy
•  Proactively identify and pursue new income opportunities across contracts, grants, and traded services
•  Write high-quality tenders, funding bids, and proposals that reflect our values and offer
•  Build and maintain a strong sales pipeline using CRM tools (to be introduced)
•  Track and report on conversion rates, income secured, and pipeline progress
•  Represent Junction Point at sector events and networking opportunities
•  Manage relationships with commissioners, partners and funders from first contact to deal close
•  Work with the CEO and Marketing Officer to shape offers, pricing and marketing strategy
•  Coordinate smooth handovers to delivery teams and maintain accountability through contract start-up
•  Contribute to strategic planning, forecasting, and organisational growth

Read the full description in the attachment and contact us for an application pack. 

FAQs:

• No, you don't need to be based in the North East but you need to be willing to travel for meetings
• Yes, when we say flexible working - we mean it, tell us how 30hrs p/w equivalent works best for you.

The Events Coordinator Role will be part of the Philanthropy & Events Team, within the Income and Engagement Directorate, and will report to our Philanthropy Events Manager.

Starlight has a strong and longstanding record of delivering successful and profitable philanthropy events. Thanks to special relationships over many years, our annual Newbury Raceday (hosted by racing guru Nicky Henderson and his Committee), and our biennial Blenheim Ball (led by Lady Alexandra Spencer-Churchill and her Committee), are recognised as sector-leading in both profile and income.

The Philanthropy & Events team was newly established in 2024 to specifically focus on maximising our existing special events calendar, developing new event concepts, and growing a tailored programme for philanthropic and major donor relationships. This is an exciting time to join the team, as we embed our Philanthropy & Events strategy, explore new ideas and work closely together, to achieve our ambitions for sustainable income growth.

The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.

We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.

We are looking for a Youth Support Manager to deliver outstanding pastoral support and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. It combines practical management, team leadership and youth-centred insight to embed NYO’s ethos into every aspect of delivery.

Working closely with the Head of Youth Development, you will manage the freelance Support Team and lead the Youth Support Co-ordinator, ensuring that safeguarding, welfare and inclusion are implemented consistently. You’ll be confident handling conversations with teenagers and their parents/carers, managing sensitive information, and coordinating logistics in a busy residential environment. You’ll also deputise for the Head of Youth Development when required, leading operational briefings and representing the team in cross-programme conversations.

This is an exciting opportunity to play a key role in supporting young people’s wellbeing and development through music. You’ll work closely with colleagues across planning, programmes and operations, and be a visible and responsive point of contact for young people and staff on the ground.

At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.

Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.

Visit our website to find out more and apply

Deadline for applications: 10am, Monday 29 September 2025

POST

Manager (NUMbrella Lane)

RESPONSIBLE TO

Chief Executive Officer 

RESPONSIBLE FOR

Management and oversight of all programming at NUMbrella Lane, with line management responsibility for the Scotland-based team.

SALARY & HOURS OF WORK

Full Time – 4 days a week (30 hours)

Salary: Gross £35,000 pro rata £28,000

Term - Permanent 

Annual Leave Entitlement - 31 days including public and bank holidays Pro Rata

Pension: Workplace pension contributions of 5% per month will be paid by NUM

LOCATION OF THE POST HOLDER 

The post holder will be required to work from our drop-in space and office in Central Glasgow and will have flexibility to work from home. There may be occasional travel throughout Scotland and the UK as part of the role, including to NUM’s main offices in Manchester. All equipment required for remote working will be provided and costs for travel outside of normal working spaces will be reimbursed by NUM.

ROLE SUMMARY

We are looking for an outstanding organiser and communicator to manage NUMbrella Lane (NBL) in Glasgow.  NUMbrella Lane has been operating since 2022 after NUM took over aspects of the programming from the charity that ran Umbrella Lane. Since then, the project has evolved to provide in-person health and wellbeing support to Scotland-based sex workers and host events and outings within the community with a focus on community connectivity, reducing isolation and addressed root causes of interpersonal and intersectional violence. NBL is one of few sex worker-led services in the region and we seek innovative leadership that will execute our framework for change, build on partnerships, increase financial resources, and improve the service to the quality requested by communities of sex workers who live in or tour Scotland. 

The post holder is a key point of contact who will further develop health testing services and other material support with, by and for sex workers. The NBL manager will co-design service delivery plans based on the needs of the community and NUM’s larger strategic vision; support the work of the Victim Support Case Worker based at NUMbrella Lane, the Mental Health Support Service Coordinator, and a new post, the Vocational Support Worker. The manager will be required to ensure the delivery of regular drop-in sessions, outings and events, and digital services in consultation with sex workers in Scotland and collaborate with the Manager of Support Services to support Victim and Vocational case work services to Glaswegians. 

To be successful in this role, you should have at least 2 years’ experience as a manager in a position of public trust or in other leadership roles, have an excellent track record in program management and community development. Experience in or knowledge of adult industries is highly desirable. We value lived experience and welcome applicants with insight into the sector, but we do not require applicants to disclose personal histories. Experience with charity sector fund development and community development among marginalised communities are an asset. 

The NBL manager must be knowledgeable about sex workers’ lived experiences, the socio-legal and political contexts within which sex workers and NUM are situated, and the ability to navigate a difficult terrain towards improving the systems, structures and services that influence the health and wellbeing of sex workers in Scotland in service to our mandate to 'end all forms of violence against sex workers' and eliminate the conditions that lead to poverty and survival sex work.

ABOUT NUM

National Ugly Mugs (NUM) is a UK-wide charity providing victim/survivor support and violence prevention services to sex workers, to ensure greater access to justice and protection. We serve sex workers of all genders, backgrounds and modes of work. We offer a digital tools reporting and alerting mechanism to warn sex workers about dangerous individuals who may target them; online screening tools; and individualised support for those who experience harm from a specialist team of Independent Sexual Violence Advisors (ISVA) and other experts. Some of this victim support work is done within formal partnerships with sister organisation. We run a wellbeing drop-in service in Glasgow and other in-person services and events in Manchester and London. We have developed Vocational Support Services for those exploring careers both in and outside of sex industries and we run a Racial Justice project that visibilises the lived experiences of harm among racialised sex workers towards systems change. We are currently enhancing services for sex workers who are 18-25 years of age and those under 30. 

NUM values those with lived experience in sex industries and work with them to shape services and responses, conduct research, develop education packages, and participate in policy advocacy to change the conditions that lead to survival sex work, gain rights and recognition, and improve the safety of UK-based sex workers. 

NUM is run by our CEO and governance is provided by a board of Trustees.

QUALIFICATIONS AND EXPERIENCE 

• At least 2 years' work experience as a manager or coordinator leading implementation of projects and services to marginalised populations with experience being responsible for environments and services.

• Proven people management skills, including line management, supervision and coaching of staff and volunteers

• Experience in project and partnership development, budgeting and fundraising. 

• Monitoring and evaluation skills, including data collection and reporting to funders.

• Excellent organisational and interpersonal skills, and the ability to problem-solve and be proactive, within busy and challenging work environments.

• A deep understanding of marginalisation and the health, safety and rights issues confronting sex workers in Scotland, as it relates to programming priorities, advocacy and partnerships. 

• High quality administrative skills and experience working with digital programs to document activities, deliver tasks on time and on budget. Specifically, proficiency with CRM systems, applications and digital platforms and services, particularly Google Workplace, the Microsoft Office Suite, as well as Slack, Trello, and other project management programs and tools.

If you are passionate about NUM’s mission to ‘end all forms of violence against sex workers’ by providing high quality health and wellbeing services to sex workers in Scotland, and you would like to be part of leading change within a passionate work environment, we would love for you to join our team.

London’s Air Ambulance Charity delivers first-class, world-renowned training via The Institute of Pre-Hospital Care. It has influenced clinical guidelines, governance standards, and the practice of air ambulances in the U.K, Europe and Australia. 

We are seeking to appoint an organised and enthusiastic Clinical Courses Co-Ordinator to join our friendly team on a full-time basis. This role will assist with all aspects of the activities of our clinical training programmes within The Institute of Pre-Hospital Care. The Clinical Courses Co-Ordinator will work closely with our clinical and operational teams from both the HEMS and PRU services along with our university colleagues and degrees faculty. 

Reporting to the Degrees Manager, the post will have responsibility for assisting with all aspects of the delivery of the clinical course programmes. The post holder will be an integral part of the Institute team working closely with other members of the wider charity team.

You will be a highly organised and experienced person with a can-do attitude, meticulous attention to detail and excellent communication skills. 

If you have a keen interest in supporting the delivery of high-quality clinical training courses please apply today!