Community centre manager jobs in jersey, trinity

Robertson Bell are pleased to be exclusively partnering with IMPAKT Housing & Support in their search for a Finance Manager to join their close-knit, dynamic team on a permanent basis. IMPAKT’s mission is to ensure support to people recovering from trauma and the devastating impact of homelessness and/or domestic abuse, in a safe and aspirational environment.

They are seeking an organised, diligent accounting professional to work with the Director of Finance & Resources, to support the finance team in its delivery of high-quality, timely, and insightful financial information. You will work closely with budget holders, enabling data-led decision-making and supporting donor and committee reporting. As a key member of a small, collaborative team, you will be hands-on managing day-to-day operations, proactive in ensuring a strong internal control environment and keen to drive operational and cost efficiencies.

The Organisation:

IMPAKT Housing and Support is a dedicated organisation focused on providing safe, supportive housing solutions and personalised services to individuals in need. They are committed to assisting vulnerable individuals, including those experiencing homelessness, mental health challenges, and other complex needs, by offering not just housing but holistic support to promote independence and well-being. IMPAKT’s mission is to empower individuals to rebuild their lives through stable housing, tailored support services, and community involvement, ensuring everyone has the opportunity to thrive in a secure and supportive environment.

The key duties of the Finance Manager are as follows:

• Preparation of monthly management accounts for DF&R to review
• On completion of the monthly management accounts; to distribute to Heads of Department and Managers the relevant reports, e.g. Housing, Domestic Abuse, Maintenance, Retail, Staff Training Marketing & Fundraising etc
• To meet with the relevant Heads of Department and Managers on a periodic basis to discuss the financial performance and outlook for the remaining periods
• Budget – to take responsibility for providing instructions/templates to Heads of Department and Managers for the submission of data to complete the draft budget. To arrange meetings as appropriate with the budget holders to discuss and agree the draft budget. Work with the DF&R to present the Draft Budget to Executive Team and then uploading to Xledger
• Cash – managing the cash resources of IMPAKT to ensure that any returns are achieved whilst ensuring there are adequate funds to meet liabilities as they fall due
• Completion and submission of quarterly VAT returns
• Providing staff with relevant guidance and training in the use of Xledger to meet their responsibilities
• Liaise with auditors and preparation of pre-audit information requests and dealing with any subsequent queries and requests in consultation with the DF&R
• Manage the finance team and oversee/reviewing sales ledger, purchase ledger, cash posting and all general ledger entries and that all reconciliations are completed and reviewed on a timely basis
• Overseeing the completion of the monthly payroll and submission of year end payroll returns and ensuring good collaboration with the People & Culture team on matters that affect staff salary payments
• Liaising with IMPAKT’s banks as and when required
• Provide regular 1:1’s and Annual Appraisals for the Finance team members

The successful candidate will have:

• Proven experience as Finance Manager
• Non-profit experience highly preferred
• Ideally fully qualified accountant but this is a desirable. Part qualified and qualified by experience are also acceptable
• Minimum of 5+ years’ experience in accounting and finance
• A good knowledge of the issues facing homeless people, and homelessness issues in general across all ages
• Possess a professional personal image and the ability to work harmoniously and establish positive relationships with staff at all levels and with third-party suppliers
• Ability to explain financial terms in simple language
• Demonstrate and convey a passion for the work of IMPAKT housing & support, including an understanding of the work we do and the challenges faced

This is a largely office-based role in Bedford. The closing date for applications is on the 8^th June with first stage interviews taking place the week commencing the 16^th June.

Applications will be under continuous review before then so please don’t delay in submitting your CV for consideration!

Client Adviser – Services & Grants Team

Location: Hybrid working (currently two days per week in our London office). 

Contract type: 1 year Fixed Term-Contract, 35 hours a week 

Starting Salary £35,790 per annum

About Bank Workers Charity

We’re the charity for past and present bank employees and their families – here when life gets tough.

Every year, we help thousands of people navigate challenges like financial problems, mental health concerns, housing issues and more. We do that through free, confidential support – from expert advice and specialist referrals to financial grants.

We believe everyone deserves support when they need it most and we work hard to make sure that happens. If you care about making a real difference to people’s lives, you’ll be in good company here.

 About the role

Our Client Advisers are often the first people our clients speak to – and that first conversation really matters.

Whether someone is facing financial hardship, struggling with their mental health, or unsure where to turn for help, you’ll be there to listen, understand, and guide them through the support we offer.

It’s a varied and rewarding role. You’ll provide advice and guidance, coordinate casework, process grants, and refer clients to our trusted partners – helping them access the right support at the right time.

You’ll be part of a friendly, collaborative team who share ideas, support one another, and care deeply about doing good work. We’ll make sure you’re fully trained, supported, and encouraged to grow.

If you’re empathetic, organised, and want to make a meaningful difference to people’s lives, this could be the role for you.

 About you

You’re someone who genuinely cares about helping others – and knows how to listen without judgement.

You have experience supporting people with things like housing, benefits, mental wellbeing or budgeting – or you might come from another role where empathy, problem-solving and clear communication were key.

Some of the people you support may be facing difficult situations, so you’ll be calm under pressure and confident making decisions. And while not every call is as complex, you’ll always have the support of your team.

You’ll be organised, curious, and open to learning. Most of all, you’ll want your work to have a tangible, positive impact on people’s lives.

What we offer

We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.

Our benefits include:

· 28 days holiday, plus statutory bank holidays

· 8% employer contribution to Bank Workers Charity’s pension scheme and up to 3% matched with employee contributions

· A wide range of employer funded wellbeing experiences through Heka

· Flexible benefit provision (including Bupa plan, cycle to work, payroll giving and electric car scheme)

· Group Life Cover (three times annual salary)

· Weekly wellbeing half hour

· Employee Assistance Programme

To apply, please review the attached applicant pack, which includes the job description and person specification, and send a CV and a supporting statement. 

In your supporting statement, please tell us (around 100 words per answer):

1. What makes you a good fit for this role? Tell us about the experience and transferable skills you’d bring – particularly anything that relates to the role description.

2. Can you share an example of how you’ve supported someone facing a difficult situation? We’d like to hear how you’ve helped them overcome challenges to do with housing, benefits, debt, mental health, domestic abuse or caregiving.
 

3. Describe a situation where you had to explain something clearly and sensitively to someone who was struggling. How did you approach it?

Closing Date: Tuesday 17th June 2025.

Interview date: Tuesday 24th June 2025
 

Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities. 

The Woodland and Nature Recovery Manager at Western Forest will manage the delivery of high-quality forestry, woodland and nature recovery activities within the Western Forest. This role ensures that all initiatives are aligned with the Local Nature Recovery Strategies (LNRS) and focuses on woodland creation, agroforestry and sustainable forest management. The manager will oversee a team of five officers, based primarily within partnership organisations, and work closely with England’s Community Forests and many other partners to maximise impact.

This role will enable the sharing of expertise across the Western Forest area.

A key focus will be to work with partners across the region to seek out opportunities to create large scale woodland creation projects that will deliver at landscape scale. These new projects will seek alternative funding streams that will generate a variety of activities such as tree planting, timber production and biodiversity protection.

Due to a recent restructure within the organisation, BVSC are seeking a Children & Young Person Community Connect Wellbeing coordinator, who is passionate about improving health and wellbeing within Bexley.

In this role, you will work within a team to empower residents to access local charities, community groups, and services. Working alongside healthcare professionals and local organisations, you’ll help create personalised action plans, provide ongoing support, and ensure that everyone receives the care and guidance they need.

Chief Executive Officer

Coventry, flexible and hybrid working

4 to 5 days per week (0.8 to 1.0 FTE)

£48,000 – £55,000 pro rata, depending on experience

Lead an innovative, values-driven team making a real difference for people with muscular dystrophy (MD)

Muscular Dystrophy Support Centre is a user-led charity dedicated to supporting people affected by muscular dystrophy - rare and sometimes life-limiting conditions that impact 110,000 people in the UK. We are one of only two dedicated MD therapy centres in the country and the only one in the Midlands.

We provide long-term, transformative physical therapies and community support to improve mobility, independence and quality of life. In 2025, we aim to support over 600 people through services at our Coventry HQ, satellites across the region, and online.

After a period of significant growth, we’re now focused on consolidating operations, improving systems, and preparing for the next stage in our development -guided by a new five-year strategy.

We’re looking for a compassionate, strategic and operationally-minded Chief Executive to lead us into this next phase. You’ll work closely with our Board, staff, volunteers, and service users to deliver sustainable growth, ensure operational excellence, and champion our community. We are a dynamic, supportive and committed team with a flexible working environment.

About the role

This is a hands-on leadership role, ideal for someone who thrives in a small but ambitious charity setting. As Chief Executive, you will:

• Lead the development and delivery of our strategic vision and operational plan.
• Responsible for day-to-day operations and embed robust systems for monitoring and continuous improvement.
• Ensure accurate data collection and reporting to guide effective decision-making.
• Support and develop a collaborative and values-led team culture.
• Oversee finances and income generation, including statutory funding and voluntary income.
• Act as our lead spokesperson and build strong external partnerships across the health, charity, and policy sectors.

What we’re looking for

We’re open to candidates from diverse professional backgrounds, but we’re especially keen to hear from people who can demonstrate:

• Senior leadership experience in the charity, health or care sectors.
• Strong operational and team management skills – including experience improving systems and processes.
• Experience with strategic planning, income generation, and governance.
• A people-first leadership approach with a strong commitment to inclusion and user voice.
• A warm, grounded communicator with experience building trusted relationships with staff, volunteers, funders, and service users.

What we offer

• Employer-contributed pension scheme (contribution 3% qualifying earnings)
• 22 days annual leave plus bank holidays (pro rata), with additional days of leave accrued with service
• Employee Assistance Programme
• Free tea and coffee provided in the office
• Free onsite car parking
• Friendly and informal office environment

Why join us

• Opportunity to further shape and build a Charity and your role in a key phase of development.
• Opportunity to make a meaningful impact in the lives of people with long-term, degenerative conditions
• Work with a supportive, passionate and collaborative team and Board.
• Experience first-hand the impact of our services and support on service-users and their families.

This newly created role is part of a strategic restructure designed to strengthen our management team and deepen our impact. As our services have expanded in scope and complexity, we’re dividing a previously broad role Programme Manager) into two part-time positions to bring in more specialist expertise.

As Head of Advice, you will shape the strategic direction of our advice services, ensuring they align with Sufra’s wider mission and are fully integrated into our food aid provision. You’ll be our designated safeguarding lead, support fundraising initiatives and maintain compliance with funder requirements, and lead our efforts to remain a trusted, accredited provider (AQS and IAA).

Working closely with our experienced Advice Service Manager, you’ll also provide strategic oversight of Open ARMs, our programme supporting asylum seekers, refugees, and migrants to access language skills, healthcare, training, and volunteering opportunities—helping them build new lives in the community.

This is more than a job—it’s a chance to lead with purpose, influence real change, and be part of a passionate, values-driven team. 

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Domestic Housing Manager (Floating Support) 

Salary: £33,000 - £39,000

Location: Hammersmith

Contract: Permanent

Hours p/w 35 hours (up to 2 days WFH)

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

You will be working for Advance London service as an experienced Domestic Housing Manager, responsible for overseeing the delivery of the London service. You will lead and manage the LWHSP project and the co-located IDVAs,

Being responsible for line managing and performance managing Regional Managers and project staff within the post holder’s responsibility, including annual appraisals and supervision.

Supporting Regional Managers to recruit, train and develop a team of competent and highly skilled IDVAs to provide a consistently high-quality service to women. Supporting IDVAs to ensure that Advance’s values, policies and procedures are embedded into service delivery.

Overseeing the management of caseloads and casework to a high-quality standard and monitoring the performance of your team, offering continuous coaching and feedback to ensure that Advance meets the specific KPIs and outcome measures for the contract, taking immediate action to manage poor performance as necessary.

About You:

To be successful as the Domestic Housing Manager you will need the below experience and skills:

You will bring your management experience of providing services to women experiencing Domestic Violence and Abuse including VAWG. With a significant experience of managing, developing and leading teams across a geographically dispersed region and remotely, including harnessing the strengths and potential of staff at all levels, building a strong team culture and maintaining staff motivation, particularly through periods of change. You will have substantial delivery of collaborative working with external agencies, stakeholders, subcontracted partners and extensive management of frontline workers

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

A 35-hour working week

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Cycle to Work Scheme

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

We are looking for a proactive and experienced Business Support Manager to support the delivery of our new five year Strategic Plan.

This exciting new role will act as the bridge between our Operations and Central Services. It's a unique opportunity to shape how these functions work together to achieve our organisational goals more effectively. As this is a newly created function as part of our Transformation Programme, launched in June 2024, this role offers a high degree of autonomy and the opportunity to shape how this role develops.

This role will lead the Business Support function, working closely with the Operations Director team to ensure the smooth running of this UK wide operations function. You will oversee the provision and ongoing development of support services to enable TCV Operations teams throughout the organisation to focus on the core elements of operational delivery and development. The role will be responsible for looking for ongoing improvements in efficiencies and effectiveness, supporting innovation whilst balancing national consistency and adapting to local needs.

There is flexibility around the location of this role - you can be homebased or office based with some national/UK-wide travel. Our Head Office is in Doncaster.

To fulfil the role, you must be resident in the UK and have the right to work in the UK.

Who we are 
Off the Record Bath & North East Somerset (OTR) is a mental health and wellbeing charity that gives local young people a safe space to be heard and be themselves.  We provide a range of free services for young people, including counselling, listening support, youth participation, advocacy, support for care leavers and a LGBTQ+ focused service. 

It’s an exciting time to join the LGBTQ+ team, with your skills and experience you will be leading and shaping the service to ensure its growth and sustainability as a prominent provider of LGBTQ+ youth support in Bath and Nort East Somerset (BANES). 

Equity, diversity, and inclusion are at the heart of what we value as an organisation. OTR is committed to equal employment opportunities regardless of race, age, religion, sex, sexual orientation, disability or any other status protected by law. 

Purpose of the role 

As the LGBTQ+ Service Lead you will manage the services we provide to support the wellbeing, confidence, and connectivity of LGBTQ+ youth across BANES. 

Along with managing a small team you will plan, deliver, and facilitate our renowned weekly Space youth group (ages 13-21) and monthly Space to Be youth group (ages 8-13), 1:2:1 listening support, and schools work. 

Our goal is to empower LGBTQ+ young people and provide a space where they are free from judgement, but also to spread awareness of the issues the LGBTQ+ community faces and how partners, parents, and the wider community can support them. 

This role will play a key part in shaping the future of the LGBTQ+ services through exploring funding opportunities and other income-generating avenues to ensure the continued growth and impact of the services.

Your attributes 

We are looking for someone who understands the needs of, and has experience of, working with LGBTQ+ young people from a variety of backgrounds. You will use your creativity to engage young people in our work and support them to thrive.

You will enjoy seeking opportunities, creating partnerships, and working with the community, while using your empathic management skills to support the growth of our team of LGBTQ+ staff and volunteers.

Your enthusiasm and personality are as important to us as your experience to date. If you can’t tick off every point in the job description below but feel you have the right transferable skills to succeed in the post, please do still apply.

Richmond Borough Mind is a vibrant local charity that has been supporting and providing services for adults affected by mental health problems and their carers for over 60 years. 

We are excited to be looking for a Young Adults Peer Support Worker. You will have your own lived experience of mental ill health and be able to use this experience as well as your professional skills and knowledge, to support others.

With the expansion of our work in this area we aim to reduce waiting times, reduce the number of people going into crisis, address inequalities and support transitions from youth to adult services. We will be offering holistic and personalised care and support to service users and carers.

This role will carry caseload and deliver a range of support and person-centred interventions to meet these needs, which could include group support, one-to-one interventions and signposting where specialist advice is needed. Referrals could be young adults, careleavers, people currently under adult mental health services, or carers supporting people in the community.

We are looking for individuals who are passionate about motivating and coaching individuals with mental health issues, and able to support people on their journey to recovery. As well as having an empathy with the core values of RB Mind, the successful applicants will have the skills to provide person-centred support, through one-to-one sessions and through facilitating groups. You will have an awareness of the boundaries we work within when supporting vulnerable adults. You should be enthusiastic and self-motivated, and must be able to work on your own initiative.

This is a partnership project with South West London St George’s Mental Health Trust (SWLStG), locally led by Richmond Borough Mind. There are further Peer Support Worker vacancies within Age UK, Richmond AID, and Crossroads Care requiring appropriate skills and experience. Partners will seek your permission to share your details if we have sufficient successful applications.

Richmond Borough Mind values diversity and difference.  We welcome applicants from all sections of the community.

Benefits of working for RB Mind: 

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full

year of service (up to a maximum of 30 days) [pro rata]. 

· Bonus 1 day of annual leave per year over the festive period

· Contributory Pension Scheme 

· Employee Assistance Programme (EAP) 

· Training and personal development opportunities 

· Staff away days and socials 

· Access to shared resources and training opportunities via Mind Federated Network.

The successful applicant will be required to have an Enhanced DBS check.

This peer support project is delivered in partnership with South West London and St George’s Mental Health NHS Trust to support Carers of people with mental health conditions.  This project will work to support Carers through one-to-one support, outreach, training and peer support groups.

About The Role: 

Using your lived experience of caring for someone with a mental health condition, and a strengths-based approach, you will support mental health Carers in their caring role.  You will provide person centred one-to-one- support, information, signposting, and advocacy, develop, and facilitate peer support groups and deliver training and outreach sessions at different locations across the borough. 

Key Requirements Include: 

• Lived experience of Caring for someone with a mental health condition 

• Knowledge and understanding of mental health and the associated challenges and support needs. 

• The ability to work within the principles and values of peer support. 

• Confidence supporting people on a one-to-one basis. 

• Experience of / ability to facilitate peer support groups and training. 

• Clear communication and good interpersonal skills  

• Efficient organisation and time management skills 

• Developed IT skills, with experience using databases and communication platforms. 

Are you compassionate, organised, and passionate about making a difference in the lives of older people living with dementia? Join our Wellbeing and Connections team, in this role supporting those with dementia and their friends and family, for residents aged 60+ in the London Borough of Westminster.

About the role:
As our Dementia Coordinator, you’ll lead the development and coordination of dementia-focused activities, working closely with volunteers, carers, and local partners. Your work will help create a supportive, connected community where people living with dementia feel valued and engaged.

Our Maintenance Cognitive Stimulation Therapy (MCST)  groups are where group members who are living with dementia and other cognitive impairments can participate in meaningful and stimulating activities, proven to help maintain memory and mental function. The groups provide a fun, supportive environment where people can build new relationships. MCST Activities include discussions, word games, quizzes, physical activities and creative and musical activities.

Our monthly Memory Cafés offers a relaxed, informal setting for people with dementia and their family, friends and carers to get together. The Memory Cafés provides a mixture of talks, information and advice, entertainment and activities

Our broader offer includes a range of services with tailored support through holistic understanding of those who seek our support. Please see our website for our range of services.

What you’ll do:

• Lead the delivery of our dementia groups including MCST sessions and our Dementia cafes, with support from volunteers.
• Work with the wider team to support your clients in accessing befriending support, social activities beyond the dementia groups and other related services.
• Build strong partnerships with local dementia services across health, social care, and the voluntary sector.
• Use and support the team of existing dementia linked volunteers and develop further recruitment and training as needed.

Who you are:
You have experience working in dementia services or the voluntary sector, and a deep understanding of the challenges faced by people living with dementia and their carers. You’re proactive, organised, and passionate about delivering person-centred support that makes a real difference.

Why join us?
You’ll be part of a small, caring team committed to practical, person-centred support for older people both through groups and as individuals. This is a unique chance to shape a growing service and improve the quality of life for people living with dementia in your community.

Closing date for applications: 18 June 2025 at 9am. Interview dates: week beginning 23 June 2025. 

Overview

UoGSU is a value-driven organisation. The work we do has the power to impact the real, lived experiences of our members - and how we do it is incredibly important. UoGSU exists to support its members to overcome the myriad challenges they face, so that they can love their time at the University of Gloucestershire. 

Students’ Unions are amazing membership organisations bringing together hundreds of students with shared and varied interests. The Advocacy & Campaigns Manager is a key role within UoGSU ensure that the Students’ Union operates as a democratic organisation, that the student voice is heard and a part of everything we do.

To all our members and stakeholders, we promise to be:

• Inclusive
• Democratic
• Courageous
• Sustainable 

About the role

Student voice is central to the SU, a key part of what makes us a special place to work and critical to our mission to support students to have the best experience possible whilst they study at UOG.

The Advocacy and Campaigns Manager leads a team of people whilst also supported elected and employed student leaders to shape the student experience of all UoGSU members. A critical management role, there is scope to shape a team and develop on a solid foundation and fruitful partnership with our institution.

Key Details 
Closing Date: Friday 4th July 
Interview Date: Wednesday 16th July/ Thursday 17th July
Start Date: August/September 2025

Applications are to be made by submitting a CV and supporting statement of no more than 2 pages. We advise that you look through the person specification in the job pack available on our website.

Candidates are able to arrange an informal conversation with Lou Fensome, Chief Operating Officer in advance of submitting an application. To arrange an informal conversation please contact find contact details in the job pack via our website. 

Key details

• Job Title: Advocacy & Campaigns Manager
• Location: Across all of the main UoGSU sites, with a flexible working policy.
• Department: Student Voice and Advocacy
• Reports to: Chief Operating Officer
• Salary: £30,002
• Contract Type: Full Time, permanent 
• Hours: Full time, normally 9am-5pm. Some flexible hours required to meet demands of the Students’ Union
• Benefits: 25 days holiday pro rata, contributory pension scheme available, excellent flexible working policy including some home working when appropriate

Main purpose of the job

The role exists to ensure that the Students’ Union operates as a democratic organisation and that the student voice is heard and a part of everything we do. The position will:

• Manage, review and promote the Student Representative structure
• Develop robust mechanisms for gaining student feedback in order to fulfil the
• Students’ Union’s key objective of effective representation.
• Lead on elections for our Full Time Officer team.
• Work closely with the University as well as internal SU staff and student leaders.
• Oversee the work of our independent and impartial advice service.

Lead on academic representation

• To manage, develop, promote and review student representative schemes across the SU structures in partnership with UOG colleagues.
• To liaise with the relevant University staff in matters of student representation and ensure administrative processes are effective.
• To devise and deliver student representative training in a manner which is accessible to all students.
• To manage, develop and promote SU feedback tools (both online and in-person alongside wider student voice activities and events.
• To ensure that feedback from all sources is analysed through a student focused lens.
• To work with student leaders and ensure actions developed from feedback is taking place where appropriate.
• To regularly formally report on feedback received through SU channels to university stakeholders and relevant committees.
• To lead on the production of key SU research and reports as necessary (including but not limited to government/sector led consultations) and support team members to produce other research as required.
• To develop and deliver reports for internal audiences based on data, insight and student voice.
• To act as a key support staff member in University meeting alongside elected student leaders providing support and briefings as necessary.
• Support career staff and student leaders to negotiate actions and decisions during University change projects.

Support and develop our democratic functions

• To effectively encourage student engagement with democracy.
• To oversee all election processes and act as Deputy Returning Officer for SU
• elections.
• To stay informed of local, national and international student experience developments in order to advise the elected student leaders.
• To act as the lead staff member to the Annual General Meeting of students and SU Council meetings.
• To assist in the review and updating of SU Governance documents.
• To support and advise elected Officers on their student-led campaign activity (also known as priority campaigns)

Advice and advocacy leadership

• To have responsibility for the independent SU Advice Service.
• To design and deliver improvements to the developing service which may include the
• building of triage support, referrals or innovative ways of work with other agencies
• To ensure that service standards for the operation of the independent SU Advice Service are monitored and upheld at all times.
• To ensure the SU Advice Service is delivered in an actively inclusive manner making its services accessible for all of our members.
• To ensure best practise is followed in the storage and use of sensitive information held by the SU Advice Service in line with GDPR and any other relevant data legislation.
• To ensure that the work of the SU Advice team links well with student representatives and the campaigning elements of UoGSU to make best use of service data trends.
• To act as an advocate for the service within the UOG community and beyond. This will include the production of reports to develop funding streams for the service.

To view our full job pack and person specification please visit our website.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Community Outreach Worker (Complex Needs Housing Service)
Reference: 286 
Salary: £26,000 - £27,000 per annum pro rata incl. Outer London Weighting (OLW) In addition, this role will have a yearly staff retention bonus of up to £2106 (This payment is allocated at the discretion of HMN). 
Hours: 37.5 hours per week (Monday-Friday, 9am-5pm) 
Contract: 1 year 
Reports to: Complex Needs Housing Team Leader 
Main base: Letchworth Wellbeing Centre or Ware Wellbeing Centre dependent on applicant’s location, Herts Countywide travel

Purpose of Post

The Community Outreach Worker (Complex Needs Housing Service) provides advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. They ensure that the safety and wellbeing of the client is monitored and reviewed regularly, they remain a source of independent support for all clients and they will embed a person centred recovery orientated and trauma informed approach in all aspects of the role.

About the Service

The Complex Needs Housing Service works as a multi-disciplinary team (MDT) with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs.

Service Objectives

• To improve the mental wellbeing of people experiencing mental ill health.
• To increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
• To reduce the use of crisis services by people experiencing mental ill health with positive outcomes for the individual.
• To provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.
• To work collaboratively within a multi-disciplinary team (MDT) consisting of Change Grow Live (CGL), District and Borough councils, housing teams and other professionals.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
• Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is Monday 16th June.
Interviews will be held on a rolling basis.
Please note: we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.