Community champions project manager jobs
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Job Title: Senior Manager: Specialist & Outreach Services
Reports to: Director of Services
Location: Nankeville Office & Women’s Support Centre, Woking (Hybrid)
Hours: Full time (35 hours per week), to be worked flexibly for needs of business
Salary: £41,000 - £45,000 p.a.
Please note that this post is open to women only under Schedule 9, Part 1 of the Equality Act 2010, due to the nature of the services delivered within the Women’s Support Centre and the needs of the service users.
Who we are
Catalyst Support is a leading Surrey charity dedicated to championing wellness across communities, transforming lives by addressing mental, physical, and emotional health needs. Guided by the belief that wellness is a right for all, we empower individuals and communities with innovative, accessible services. Our values are kindness, integrity, and commitment.
About the role
This is a senior, hands-on leadership role with immediate operational responsibility and strategic outreach portfolio leadership.
As the Senior Manager: Specialist & Outreach Services, you will provide strong, visible leadership to Catalyst Support’s specialist and outreach provision, with an initial core focus on the Cuckooing Assertive Outreach Service. Managing the cuckooing team, you will provide direct operational oversight while developing and leading the service, ensuring safe, trauma-informed, high quality delivery and effective partnership working across Surrey.
You’ll support and guide a team of staff, helping them stay motivated, work well together, and deliver meaningful support, while holding accountability for performance and practice. Building a positive team culture will be key, encouraging collaboration, learning, and shared responsibility. You’ll also manage key relationships with commissioners, partners, and stakeholders, and work closely with the Director of Services to help shape and deliver strategic priorities.
You will work closely with, and be based regularly within, Catalyst’s Women’s Support Centre, supporting services working with women affected by domestic abuse, on their journey of recovery and living with complex trauma.
Alongside this, the role is designed to grow into the strategic and operational leadership of Catalyst’s wider Specialist & Outreach portfolio, bringing coherence, quality and sustainability across services working with people experiencing multiple disadvantage.
The role is line managed by the Director of Services and you will play a key role in shaping the future operating model for specialist and outreach services.
About you
We are looking for candidates with:
- A relevant professional qualification in mental health, substance use, criminal justice, social care or a related field and/or substantial equivalent professional experience, with a strong applied understanding of trauma-informed and outreach-based practice.
- Significant experience working in specialist, outreach or community-based services, supporting people experiencing multiple disadvantage, including exploitation, domestic abuse, substance use, mental ill-health and criminal justice involvement.
- Proven experience of managing staff and services in complex environments, including line management, supervision, and leading programmes or projects within operational settings.
- Strong Safeguarding knowledge and sound professional judgment with experience of holding safeguarding decisions in multi-agency contexts.
- Demonstrable ability to combine hands-on operational leadership with strategic thinking, including service development, performance improvement and change.
- High level of emotional intelligence, resilience and integrity, with the ability to hold complexity, lead others through change, and work in partnership with a range of stakeholders and partners.
Benefits
- 26 days annual leave plus bank holidays (rising with service)
- Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
- Birthday leave, employee discounts, and flexible working where possible
- Supportive probation, sick pay after probation, and wellbeing/EAP resources
Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.
Please refer to the Job Description for further information about this role.
To apply, please submit your CV and a cover letter which set out how your skills and experience align with the requirements of this role as per the Job Description.
The client requests no contact from agencies or media sales.
Take a leading role in delivering digital transformation that changes lives. Guide teams to deliver products that help almost a million people affected by dementia every year.
We're at an important moment for dementia. Breakthroughs in research and improvements in diagnosis are bringing real hope. To match this ambition, we're embarking on an exciting technology transformation programme that will improve how we support people affected by dementia. Are you a talented Senior Delivery Manager who can help lead the way?
About the opportunity
As a Senior Delivery Manager, you'll lead the successful delivery of digital programmes and services that transform experiences for people affected by dementia. You'll enable our colleagues and volunteers to do their best work. You'll guide multidisciplinary teams through the full lifecycle of digital products and platforms, from discovery and design through to delivery and continuous improvement.
You'll report to the Head of Product within our Technology directorate. You will be at the heart of delivering modern, secure and user-centred tools that enhance capabilities, simplify operations, and foster innovation. You'll champion agile principles, remove blockers before they become problems, and ensure we're delivering measurable impact.
You'll shape delivery practices, lead planning and governance, manage strategic dependencies, and build trusted relationships across the organisation and with external partners. You'll coach and mentor delivery professionals, creating an environment where diverse perspectives thrive and teams deliver their best work.
Working on products that help over a million people every year, you'll make a genuine difference to lives. You'll do this by focusing on the internet era to make our services as tailored and inclusive as possible.
About you
You're an experienced delivery professional who's led complex digital programmes in large organisations using agile methodology. You understand that effective delivery isn't just about hitting deadlines; it's about empowering teams, removing barriers, and delivering outcomes that truly matter.
You can translate complex delivery concepts for any audience. You're brilliant at managing risks and dependencies. You've got the leadership skills to coach teams to deliver at a high quality while keeping senior stakeholders aligned and informed.
You'll have:
- A successful track record of leading complex digital delivery programmes using agile methodology in a large organisation.
- Experience coaching colleagues and aligning multidisciplinary teams to deliver user-centred outcomes.
- Proven ability to manage risks, dependencies, and stakeholder expectations while using data and insight to inform planning and delivery decisions.
- Effective people leadership and communication skills, with experience managing supplier relationships and sound financial management capabilities.
- Commitment to accessibility, inclusion, and user-centred design principles.
What you'll focus on:
- Leading delivery of cross-functional digital initiatives using agile principles, while developing delivery plans, managing risks, and ensuring transparency across stakeholders.
- Coaching and mentoring delivery professionals, building trusted relationships with senior stakeholders, and championing collaboration across directorates and with external partners.
- Ensuring effective budget management, leading commercial relationships, upholding programme governance standards, and embedding accessibility and data protection throughout delivery.
- Building a culture of iteration and continuous improvement across digital delivery teams.
- Ensuring alignment between product and technical delivery plans while balancing speed with quality, accessibility, and sustainability.
- Contributing to digital investment planning and prioritisation processes using evidence and insight, while maintaining visibility of programme progress, risks, dependencies and benefits for senior stakeholders.
Can you see yourself leading delivery that genuinely transforms lives? Are you ready to coach teams to excellence while ensuring we're delivering digital services that meet the needs of people affected by dementia? Can you champion agile principles while navigating the complexity of a large organisation on a mission to end the devastation of dementia?
Important Dates
- The deadline for applications will be at 23:59 on Sunday 8th February 2026.
- Interviews will take place virtually on 23rd and 24th February 2026.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Alzheimer’s Society is the UK’s leading dementia charity.



The client requests no contact from agencies or media sales.
Are you passionate about driving impact through digital innovation and data-led decision making?
Join us as our CRO Manager and play a pivotal role in powering charitable income growth for the British Heart Foundation (BHF).
As the leader of a dynamic team of CRO Specialists and Developers, you’ll champion experimentation and optimisation, shaping the future of digital fundraising across a diverse portfolio of products and customer journeys.
This is your chance to collaborate with talented colleagues from UX/UI, Digital Analytics and Customer Insight, and to work together with fundraising teams from a variety of specialisms. You’ll oversee a vibrant experimentation roadmap, support the launch of a sector-leading centre of excellence, and embed best-in-class tools such as Jira to supercharge efficiency and collaboration.
With the support of the Digital leadership team, you’ll translate business goals into bold CRO strategies, inspire a culture of data-driven decision-making, and guide your team as they deliver tangible, transformative results.
If you’re ready to drive innovation, develop a high-performing team, and make a real difference in the charity sector, we want to hear from you.
About you
As our ideal candidate you have a deep understanding of experimentation and data-driven decision-making. You are confident in designing experiments, running A/B tests, and applying statistical and analytical concepts to drive impactful change.
Hands-on experience with experimentation programmes—ideally within enterprise environments—is essential, as is the ability to influence product decisions through robust data and testing.
You bring working knowledge of Figma, GA4, and front-end technologies such as HTML, CSS, and JavaScript. Experience in managing and/or coaching others is important, as you’ll help support and develop talent within our team.
We value people who are collaborative, commercially minded, and passionate about continuous growth. You have strong communication skills to break down complex ideas for non-technical audiences and influence stakeholders at all levels. Attention to detail, excellent time management, and the ability to prioritise are key.
Above all, you are supportive of your colleagues and proactive about keeping up with the latest in experimentation and personalisation. If this sounds like you, we’d love to hear from you.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
To hear from our people, check out Belonging at BHF.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Working arrangements
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Harris Hill are partnering with Dorset & Somerset Air Ambulance to recruit for a Legacy Giving Manager in order to strengthen, grow and champion the charity legacy and in-memory giving programme.
Reporting to the Head of Philanthropy and Partnerships, you will lead the charity legacy and in-memory fundraising, ensuring gifts in wills continue to fund our life saving service for generations to come.
This is a strategic and hands on role, offering the freedom to shape and develop a high-performing legacy programme while delivering exceptional supporter care.
As a Legacy Giving Manager you will:
- Delivering and evolving a legacy giving strategy to grow future income
- Managing the administration of legacy gifts, ensuring compliance with legal and regulatory requirements
- Stewarding legacy pledgers and in-memory supporters with empathy and professionalism
- Growing and promoting our Free Wills programme, working with local solicitors and partners
- Developing engaging campaigns and materials that reflect our mission and local impact
- Monitoring performance, trends and risks across legacy income
- Keeping up to date with sector developments and changes to probate or fundraising practice
- Working collaboratively with fundraising, marketing, supporter care teams and volunteers
- Line managing legacy or in-memory giving staff or volunteers where required
To be successful, you must have experience:
- Proven experience in legacy and/or in-memory fundraising
- Strong understanding of legacy administration, probate law and regulation
- Excellent communication and relationship-building skills
- Highly organised, with strong attention to detail
- Confident using CRM/database systems
- Empathy and sensitivity when working with bereaved supporter
Desirable:
- Experience working with solicitors or funeral directors
- Professional fundraising or marketing qualification.
- Experience managing lotteries and raffles.
Salary: £38,000- £43,000 per annum
Location: Wellington, Somerset, hybrid working (flexible)
Contract: Permanent, full time or part-time
Closing date: Monday 16th February at 8am
Interview: w/c 23rd February
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
As our Digital Products Manager, you will play a key role in shaping digital experiences that truly matter. Join our Digital Team at the Motor Neurone Disease (MND) Association for a 12-month Fixed Term Contract, where you will drive accessibility and improve digital experiences for our audiences across our digital products.
This Digital Products Manager role offers the chance to improve and develop our digital portfolio, using insight and collaboration to create accessible and effective services. With a joined up approach, the Digital Products Manager will play a key part in delivering work that is always focused on impact. As our Digital Products Manager, you will help us think big while ensuring our digital products remain secure, informed by data and shaped by users.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week.
Key Responsibilities:
- Manage the digital product portfolio, including website, microsites and third party platforms
- Oversee our continuous improvement programmes in partnership with our digital agency and in collaboration with colleagues in the Digital Products and User Experience Team
- Scope new products, map user journeys and develop optimised digital experiences
- Advise on procurement of third-party digital platforms and technology
- Translate business and user needs into clear technical requirements and user stories
- Ensure accessibility, security and SEO best practice across all digital products
- Use data, insight and testing to improve user journeys and refine decisions
- Provide training and support to colleagues to strengthen digital capability
- Responsible for GA4 (Google Analytics) and GTM (Google Tag Manager) and produce key insights on the impact of digital products
About You:
- Skilled in Drupal CMS and Microsoft Dynamics 365
- Experienced across the full product lifecycle and familiar with key delivery practices
- Experience in line management and supporting team development
- Knowledgeable in user centred design, complex journey mapping- and user testing
- Strong understanding of accessibility tools and principles for people with disabilities
- Able to use analytics and insight to guide improvements
- Effective at managing multiple priorities while meeting deadlines
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking an experienced individual to help us deliver a productive, empowering, needs-orientated programme of training and development activities for community rail groups. Under the guidance of the Training & Development Co-ordinator you will aim to strengthen the community rail movement and enhance the value it delivers to communities.
About us
Community Rail Network is a not-for-profit organisation, working across Britain to support a growing ‘community rail’ movement. Community rail promotes sustainable and inclusive travel, coordinates volunteering and place-making projects, and brings people together.
Community rail is made up of 77 community-based partnership organisations, 1,300 station friends volunteer groups, and other community-led initiatives around Britain. Their activities range from creative projects with young people, to advising train operators on service improvements, to building travel confidence with families and marginalised groups, to biodiversity projects at stations, to promoting greener travel and tourism by rail.
Our enthusiastic team of 23 works mainly from home in different locations, but we come together regularly in person and online. We work collaboratively to advise our members, provide training, events and resources, run campaigns, and champion community rail and its insights via decision-makers and the media. We believe in developing our team and supporting everyone to reach their potential while having a good work-life balance.
Responsibilities:
You are principally responsible for supporting the delivery of a year-round programme of high quality, empowering training and development opportunities for our members. The programme will be delivered in line with inclusion and accessibility best practice, will be largely online with some face-to-face sessions and events.
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Work with the Training and Development Co-ordinator to agree a rolling programme of training that supports member organisation capabilities and their impact on communities.
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Topics will largely include areas required to achieve accreditation (for CRP’s) as well as good community-based practice for other member types. This includes but is not limited to training to support members with skills in creating and prioritising activity plans, project management, how to apply for grants and funding (including our own grants funds), how to prepare for an accreditation meeting, designing good outcomes and demonstrating organisational impact (including impact reports and use of social media), community engagement, volunteer recruitment, and co-production techniques.
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Work with the Training & Development Co-ordinator to ensure your own understanding of these topics is current and identifying areas for personal development to support our training offer to be more robust.
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Work with colleagues in other teams to set up, administer and deliver (largely online) webinars, networking and showcase events, setting them up, researching and engaging speakers and collating case studies to use, sending invites, facilitating the presenters and discussion during the event, and collating and reporting on feedback to inform future sessions.
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Support the T&D Co-ordinator, colleagues in the regional support team, and communications team, to promote training and networking sessions effectively.
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Where directed ensure we maintain high-quality training partnerships and opportunities that members can be signposted to and be responsible for administering our bursary scheme.
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Regularly report on bursary expenditure, member feedback, attendance figures and any specific funder requirements.
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Be responsible for supporting member organisations and colleagues to use our impact reporting platform and to keep up to date on any changes in how we record and demonstrate the social, economic and environmental impact of community rail.
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Attend team and all staff meetings, online and in person, contributing to strategic shared areas of work, information sharing and workforce development activities.
Skills and competencies:
- Understanding, and experience of running, online and in person training and networking sessions, ideally within a community or not-for-profit context;
- Knowledge of, and ability to share effectively, key skill areas for example, volunteering recruitment and support, project management, applying for funding, co-production techniques, community engagement best practice, demonstrating outcomes and impact.
- A proven ability to work collaboratively, develop and maintain productive partnerships and joint activities, and form professional networks internally and externally;
- Demonstrable ability to manage time and resources effectively under pressure, and meet deadlines;
- Excellent writing, communication and presentational skills, including the ability to develop and deliver audience-appropriate training materials, presentations and other content to professional and community audiences;
- IT literate with a good working knowledge of Microsoft Office, the internet and social media; excellent administration skills and the ability to identify efficient and secure ways of working using AI;
- Awareness of social and sustainability issues and the relationship between transport and social and economic development.
Online interviews are scheduled for 16 February 2026.
Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.
Other information
This post is home-based, but with some travel (including overnight stays) for our programme of events and meetings. Applicants will need local access to a train station to enable rail-based travel for work as needed.
This is a permanent position and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.
We are committed to being a flexible, supportive, inclusive and understanding employer.
Applications will only be accepted through the CharityJob website.
Please provide your CV and a covering letter of up to two sides of A4, by 23:59, Sunday 8th February 2026, summarising, with evidence, how you match the role specification and why you are interested in this position. We encourage you to apply early if you are interested, although we will accept applications up to the deadline. Please include a daytime phone number and an email address and identify your notice period in your cover letter. Due to limited resources, we cannot provide feedback to candidates not invited to interview.
**Please be aware we use AI monitoring filters to detect any AI generated content**
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Officer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Project Officer, Flexible
Northwest – Leeds or Manchester
£29,235 per annum (pro rata for part time)
Ref: 122REC
Part time: 30 hours per week – we are happy to talk flexible working
Base: Hybrid working from either Leeds or Manchester Hubs
Contract: Permanent
ABOUT THE ROLE
Team: Active Journeys
As a Flexible Project Officer, you’ll play a key role in delivering a variety of exciting walking, wheeling and cycling initiatives, stepping into different projects where your skills are needed most. No two days are the same, and you’ll thrive in a fast‑paced role that keeps you curious, proactive and making a real impact in communities.
What You’ll Be Doing
- Planning and delivering a diverse mix of walking, wheeling and cycling projects, as guided by your line manager.
- Working as the sole project officer or be part of a team working on larger projects. This could include working with the National Cycle Network team, Infrastructure team, Active Journeys team or Connected Communities team.
- Proactively involve volunteers in projects and activities wherever possible, including recruiting, training and providing ongoing support.
- Engaging with a broad range of internal and external stakeholders whilst undertaking project delivery.
This role is ideal for someone who enjoys being out in the community — whether that’s leading walks, running Dr Bike sessions in schools, or co‑designing neighbourhoods with Urban Designers to help more people walk, wheel and cycle.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- Experience managing small, clearly defined projects, or delivering specific work packages as part of a wider project.
- 3 years’ work experience working with schools and/or community groups, which may include voluntary work.
- Strong understanding of active travel and the challenges faced by communities experiencing inequalities.
- Knowledge and understanding of behaviour change theories and tools.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Application deadline: 23:59, 15 February 2026
- Interviews will be held via Microsoft Teams between the 26-27th February. To apply, please complete our online application form.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
- Adjustments are available throughout the application process.
We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
Adjustments are available throughout the application process.
Our Values
- We are always learning
- Championing equity
- Taking ownership
- Delivering Together
We're the charity making it possible for everyone to walk, wheel and cycle



Are you passionate about using data to drive meaningful change? Do you thrive on accuracy, insight, and collaboration? Do you have Generalist HR experience?
Join our People Experience team and help our organisation make informed decisions using high quality, impactful data.
As the People Data & Insights Analyst, you will champion data accuracy, reliability, and insight across the People Experience (HR) team and wider organisation. You’ll lead the production, distribution, and analysis of high-quality People Management Information (MI), ensuring compliance with data protection laws and enabling data-driven decision-making. You’ll also provide generalist HR support when needed.
Contract terms:
- £34,000 - £37,000 per annum with Benefits
- Permanent
- Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences.
- Linked to our Ewell (Surrey) office
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month
What you'll do:
Data & Insights
- Produce and analyse people data reports
- Maintain and improve reporting tools and MI
- Use people data to support forecasting and strategic planning
- Enable data self-service for managers
- Work collaboratively to optimise systems with providers and stakeholders
- Lead system procurement and implementation
- Ensure data accuracy, integrity, and compliance
- Drive system improvements and efficiencies
Generalist HR (People Experience) Support
- Provide generalist HR support (e.g. covering annual leave, supporting Employee Relations casework)
What you’ll bring:
- Knowledge and experience of People Information systems
- Experience of working with people/HRIS data
- Proven experience in manipulating people data to inform decision making
- Ability to identify trends and patterns in people data
- Strong stakeholder communication skills
- Advanced Excel and Powerpoint skills
- Experience with SQL, Power BI, People HR (desirable)
- Knowledge of current employment legislation
For full Job Description and Person Specification click here
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to answer two application questions and to upload your CV and a short cover letter.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: 5pm on Friday 27th February 2026
Interviews: Weeks commencing 9th and 16th March 2026. Please note the interviews will be in person at our office in Ewell (Surrey). The interview will consist of a data presentation exercise and competency based questions.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.
We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
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The Service Manager will provide strategic leadership in the development and delivery of an innovative, high-quality service for carers across Croydon.
- Work collaboratively with carers and colleagues, the role will drive continuous learning, service improvements, and strong partnership engagement to ensure that carers receive meaningful and responsive support.
About you
- A dedicated and experienced leader with a passion for making a tangible difference in the lives of carers.
- Proven ability to manage and inspire teams, you thrive in a dynamic environment where innovation and collaboration are key.
- Strong communication skills enable you to build strategic partnerships and work effectively with stakeholders to drive positive change.
- A commitment to continuous learning and service excellence, you ensure that carers receive the support they need to lead fulfilling lives.
We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.
Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, please download our Candidate Pack and click on the ‘Apply Now’ button to begin your application.
Applications can only be assessed if they clearly state how you meet each of the requirements in the Personal Specification.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
Interview Process:
With a closing date of 15 February 2025 all successfully shortlisted candidates will be invited to a face-to-face meeting with an interview panel, on 24 February 2026
During the interview, candidates will also be required to give a 15-minute presentation, and details will be provided in advance.
Please allow one hour for the interview process.
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
About Us
Learning with Parents supports all families to have positive learning interactions together. We drive inclusive parental engagement by partnering with schools and leading the sector through learning what works.
By partnering with primary schools, we support thousands of families across the UK to enjoy learning together at home. Our child-led videos and hands-on family activities replace traditional homework. Through behavioural insight research, innovative technology and teacher training we ensure that as many families as possible are supported effectively.
We are working to improve parental engagement across the sector, by producing evidence of parents’ impact and generating insights into how schools can best support them. Learnings are disseminated through the Parental Engagement Forum and amplified through the Fair Education Alliance.
About the Role
One of Learning with Parents’ objectives over the next five years is to evidence how best to drive inclusive parental engagement. We are looking for an individual with experience in monitoring and evaluation to join our team.
The Evaluation Manager will be responsible for evaluating our programmes to capture the impact we have, inform improvements internally and share insights externally. The role will begin with implementing an existing evaluation plan and develop into leading improvements and innovations in our evaluation strategy. It will involve primary research, such as leading focus groups in schools, as well as analysis of quantitative and qualitative data generated by our platform and surveys of parents and teachers. It will also involve reporting this data and supporting others to do so. The Evaluation Manager will be responsible for maintaining tools and processes around evaluation and ensuring strong internal and external communications of findings.
This is a role which involves extensive collaboration across different internal teams and with external stakeholders such as schools and funders.
Areas of Responsibility
Evaluation design and planning
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Improve, develop and innovate on existing evaluation strategies to better capture our impact and the voices of our stakeholders – school leaders, teachers, parents and children.
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Liaise with project leads to ensure that evaluation is planned into projects from the start.
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Liaise with the Programme Director to ensure evaluations are planned in tandem with strategic thinking about parent voice.
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Liaise with the fundraising team to ensure that reporting commitments to donors are planned into evaluations.
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Provide evaluation support with strategic partnerships.
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Collaborate with an external evaluator if appointed in future.
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Feed into future evaluation strategies.
Primary research and conducting evaluations
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Analyse and present insights from platform data – both qualitative and quantitative.
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Conduct focus groups in schools and online with groups of parents, teachers or school leaders.
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Conduct individual case study interviews with parents and teachers or support other colleagues to do so.
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Conduct evaluation activities with primary aged children in school.
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Analyse and write up collected data, including qualitative feedback from surveys, interview and focus group data.
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With the schools team, manage the logistics for evaluation visits, such as arranging dates with schools and designing recruitment materials.
Processes and internal communication
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Maintain communication processes to ensure everyone is up to date and can access the information they need.
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Ensure project management software is kept up to date with details of evaluation activity.
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Monitor and regularly report on progress in measuring our evaluation indicators.
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Work with the Tech team to refine processes for managing data which adhere to UK GDPR and best practice in data management and ensure maximum usability of the data.
Evaluation tools and resources
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Develop or refine existing data collections tools.
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Explore new opportunities and methodologies for capturing child voice and the voices of parents who may typically be underrepresented in research.
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Act as an inhouse technical resource to support the wider team with monitoring and evaluation-based queries
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Review and routinely update supporting documents such as consent forms.
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Keep abreast of trends and innovations in the wider evaluation sector, identifying new opportunities and approaches for us to explore
Supporting Programme Evaluations
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Support the leads of individual projects to develop project level evaluation plans as required, ensuring that these are integrated into overarching plans, have a Theory of Change and adhere to ethics and data protection protocols.
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Develop or refine existing data collections tools to meet project needs and support with data collection, analysis and write up as required.
Dissemination
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Ensure that findings and learning from evaluations are consistently and robustly documented.
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Ensure evaluation findings are logged and shared internally to inform future programme design and development.
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In partnership with the fundraising and communications team, create additional versions of evaluation reports for specific audiences.
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In partnership with project leads, ensure feedback is shared with all stakeholders.
About You
A successful Evaluation Manager will be able to work across multiple teams to ensure the quality and cohesion of evaluation work. They will be committed to support the charity’s growth and impact.
Our ideal candidate would also be able to provide examples of when they have used the following skills and experience:
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Experience of research or evaluation, including using a range of data collection tools, analysing either qualitative or quantitative data (or both), report writing and sharing findings in a range of accessible and engaging formats.
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Experience designing evaluations and an understanding of the importance of adhering to ethics and data protection protocols.
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Experience of managing projects which involve multiple stakeholders.
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Excellent communication skills, in person and in writing.
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Excellent attention to detail, whether in data analysis or written communication.
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Confidence working with a range of stakeholders, including children and families, and experience developing and maintaining relationships
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Excellent organisational skills and ability to work both independently and collaboratively.
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Interest in and understanding of educational inequality in the UK.
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A desire to champion and uphold our organisation’s vision, mission and values.
Our ideal candidate might also be able to provide examples of when they have used some of the following skills and experience, although these are not essential:
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Experience working in evaluation at another third sector organisation
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Experience working within the UK education system, either in schools or in other organisations working in the space such as charities or suppliers
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Familiarity with the primary school curriculum and current issues in the primary education sector.
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An understanding of the challenges of identifying and engaging families who are typically underrepresented in research.
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An understanding of the challenges of conducting evaluations in a busy school environment, why safeguarding is important in this context and how it may impact the design of evaluations based in schools.
Our Values
Our Learning with Parents values are key to how we work and inform our strategy, programme, and how we collaborate.
Ambition - We strive do more for the families, schools and organisations we work with
Collaboration - We value the voices of others and achieve more by working together
Exploration - We are curious and seek evidence to inform our work
Innovation - We test, learn, adapt and embrace failure in our pursuit of progress
Integrity - We act responsibly and honestly, and default to transparency
Supportive environment - We work to create an environment which supports growth, belonging and wellbeing for everyone
Benefits
We have a passionate team and supportive culture. We have supportive policies and offer a number of benefits including:
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Generous annual leave allowance (35 days, including bank holidays)
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Your birthday off and additional holiday reward for every year employed with us (up to five days pro rata)
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Enhanced maternity, paternity and family-related leave policy from day one
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Income protection in case of sickness
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Flexible working times
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Social events
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Environmental (Net Zero) Pension
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Cycle to work scheme
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Benefit Hub, including virtual GP and discount scheme
To Apply
Submit a CV and answer the following questions through our site by Sunday 15th February:
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Why do you want to work for Learning with Parents? (no more than 300 words)
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Why do you want the role of Evaluation Manager? (no more than 300 words)
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What skills or experience do you have that would make you a good candidate for this role at Learning with Parents? (no more than 500 words)
Your questions will initially be assessed without reference to your personal details or CV so please include all relevant information in your responses. These will be scored by multiple reviewers using a scoring matrix. Please refer to our AI in recruitment policy for guidance.
First round interviews will be online the week commencing 23rd February. Second round interviews will be in person, at our Bristol offices, in the week beginning 2nd March.
We think it is important that our charity reflects the lived experience of our beneficiaries, and we want to be an organisation where employees and supporters from any background can thrive.
We particularly welcome applications from candidates with lived experience of disability, candidates from Black, Asian or other minority ethnic groups, Lesbian, Gay, Bi, Trans, including non-binary (LGBTQ+) candidates, and candidates from disadvantaged communities. These groups are currently underrepresented at Learning with Parents, and we are committed to increasing representation and diversity internally at the charity.
Due to the nature of our work with young people, on acceptance of offers all Learning with Parents employees are subject to a DBS check in accordance with Safeguarding Policies and offers will also be subject to reference checks.
Please note, travel for data collection from our partner schools across the country will be required. This is likely to be between three to six times a year. Additional travel may be required to share findings with stakeholders, primarily based in London.
Our vision is that every child is supported at home to fulfil their potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Introduction and Purpose of the post:
We are seeking an experienced, values-driven Clinical Services Manager to provide clinical leadership, operational oversight, and strategic development for our Talking Therapies for Anxiety and Depression service.
You will be responsible for ensuring the delivery of safe, effective, high-quality, and culturally responsive psychological therapies, while supporting and developing a multidisciplinary clinical team.
This role combines clinical leadership, service management, workforce development, and quality assurance, with a strong emphasis on inclusive practice and community accountability.
Main duties and responsibilities:
Clinical & Professional Leadership
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Provide senior clinical leadership across the service, ensuring safe and ethical practice in line with professional, legal, and organisational standards.
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Maintain oversight of clinical risk, safeguarding, and governance arrangements.
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Promote culturally responsive, anti-oppressive, and LGBTQ+ affirmative clinical practice.
Service Management & Development
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Lead day-to-day operational management of the Talking Therapies for Anxiety and Depression service
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Oversee access, waiting times, outcomes, and service performance
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Use data, feedback, and community insight to drive service improvement
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Contribute to service development, innovation, and funding or commissioning requirements
Workforce Leadership & Supervision
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Line manage clinical staff, including therapists, supervisors, and trainees
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Ensure high-quality clinical supervision, reflective practice, and CPD opportunities.
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Foster a supportive, psychologically safe, and inclusive team culture
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Provide training, supervision, guidance, and consultation to other professionals who directly contribute to the formulation and treatment of individual patients, including those in other teams within the organisation.
Equity, Inclusion & Community Engagement
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Embed anti-racist, culturally informed, and LGBTQ+ inclusive frameworks across the service.
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Work collaboratively with community organisations and stakeholders
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Champion the voices and experiences of ACH, Global Majority, and LGBTQ+ service users
Personal specification
The remaining sections outlines what criteria will be used to appoint the suitable candidate.
Criteria are marked as (E) are essential and (D) desirable. (I) would indicate which criteria shall be evaluated at the interview.
Experience, Knowledge, Skills, Abilities - Values and Motivations:
Connected: Creating a compassionate and supportive community.
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Ability to build trusting relationships with staff, service users, and external partners (E, I)
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Experience of collaborative, multidisciplinary team working (E, I)
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Strong communication skills, including the ability to engage sensitively across cultural, racial, and LGBTQ+ identities (E, I)
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Commitment to reflective practice, supervision, and staff development (E, I)
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Experience of engaging with service user feedback to inform service delivery (E, I)
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Experience working in partnership with community organisations, voluntary sector, or grassroots groups (D)
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Lived or professional experience working closely with ACH, Global Majority, and/or LGBTQ+ communities (D)
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Experience co-producing services or pathways with service users and communities (D)
Fair: We strive for equity - no-one's needs should go unmet.
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Strong commitment to equity, diversity, and inclusion in mental health services (E, I)
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Understanding of structural inequalities and their impact on mental health and access to care (E, I)
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Experience delivering or overseeing culturally responsive and LGBTQ+ affirmative psychological therapies (E, I)
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Knowledge of safeguarding, ethical practice, and clinical governance frameworks (E, I)
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Commitment to fair, transparent, and supportive people management practices (E, I)
The client requests no contact from agencies or media sales.
Keychange is a Christian charity with a proud history of supporting people invulnerable situations for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.
We are now seeking a Director of Operations to play a pivotal role in shaping the future of our services and ensuring that our vision is lived out every day across the organisation.
The role
As Director of Operations, you will be a key member of the senior leadership team, working closely with the CEO and Board to translate strategy into high-quality, sustainable delivery with exciting future developments ahead.
You will provide strategic and operational leadership across 7 care homes and 3 housing communities in the south of England, leading and supporting a talented operations team to deliver safe, effective and person-centred services.
Key responsibilities include:
- Providing visible leadership that embeds Keychange’s Christian vision, values and culture across all services
- Leading and overseeing multi-site operations, ensuring consistently high standards of care, safeguarding and support
- Holding accountability for regulatory compliance, quality assurance and service improvement
- Driving operational excellence, innovation and efficiency through effective systems and processes
- Ensuring services are financially sustainable, working closely with finance colleagues on budgets and resources
- Developing, coaching and inspiring senior managers and leaders to perform at their best
This is a senior role with real influence – both on the strategic direction of Keychange and on the lives of hundreds of people we support.
About you
We are looking for a values-led, strategic and credible leader who brings:
- Senior leadership experience within social care, housing, homelessness or a closely related sector
- A proven track record of leading multi-site services and managing senior operational leaders
- Strong experience of working within regulated environments and delivering high-quality, compliant services
- Sound financial and commercial awareness, with experience of managing budgets and resources of a similar scale to Keychange (250 staff across 10 sites)
- A passion for developing people, culture and values-driven practice
- A personal commitment to the Christian faith and active agreement with the Keychange mission, vision and faith basis. (This is a genuine occupational requirement under the Equality Act 2010)
You will be someone who combines strategic thinking with practical delivery, and who leads with integrity, humility and purpose.
What we offer
This is a rare opportunity to take on a senior leadership role where your professional expertise and Christian faith can make a lasting and meaningful difference.
The role involves regular travel across our sites in the south of England with flexibility around base location.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: London with home working one day a week, or two days per fortnight
About the role
The Senior Partnership Manager at Crisis is a varied and challenging role. You will oversee some of the organisations highest value corporate partners, delivering outstanding partnerships that maximise engagement, uncover creative opportunities and drive authentic mutual value. You will ensure we work collaboratively with other high value teams and the wider organisation in sustaining and growing income, inspiring donors to play their part in ending homelessness.
The role will include management responsibility of the Partnership Executive and require agility in stepping into leadership positions.
We are looking for someone with the ability to be bold in identifying new opportunities within our owned partnerships, that secure long-term, transformational impact. It is vital that candidates act with equity and are adept at elevating and implementing the voice of lived experience.
About you
- You’re a skilled corporate partnership professional with experience in leading six and seven figure partnerships that have achieved highly impactful results.
- You are a talented relationship manager and have a track record of cultivating powerful connections with key stakeholders, inspiring long-term commitment.
- Being bold comes naturally to you and you enjoy leading partnerships or campaigns that break the mould to challenge what’s possible.
- You are comfortable in a leadership role and adept at recognising the strengths and supporting the development of those you manage.
- You are a collaborator that thrives in team settings and contributing to an environment where everyone’s voice is heard.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Monday 9th February 2026 at 23:59
Interview date and location:
- First stage - Week commencing 16th February, online via Microsoft Team
- Second stage – Week commencing 23rd February, online via Microsoft Team
Interview process:
- First stage - interview will be competency-based questions
- Second stage - interview that will include a written task or presentation
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Fundraising Development Manager
Salary: £35,000 - £38,000
Contract: Permanent
Location: Hybrid (3 days per week in London office)
Closing date: 19th January
Benefits: Generous annual leave, pension scheme, wellbeing support, and flexible working options
We have a great opportunity for a Fundraising Development Manager working for a world-class performing arts and dance organisation that pushes boundaries and champions creativity. This organisation is dedicated to inspiring audiences and communities through bold, innovative work and inclusive engagement programmes.
This is an exciting role for someone who wants to play a pivotal part in strengthening donor relationships, driving income growth, and supporting ambitious fundraising goals. You’ll join a collaborative team that values creativity, inclusion, and impact, with opportunities to shape donor communications and lead on stewardship initiatives.
As part of this exciting role, you will lead donor communications and engagement across multiple channels, ensuring compelling messaging and tailored experiences for supporters. You will manage mid-level giving programmes, oversee cultivation and stewardship events, and coordinate the organisation-wide fundraising pipeline to support accurate forecasting and strategic growth. Acting as a key link between fundraising strategy and delivery, you will also support corporate partnerships, develop proposals, and foster cross-team collaboration to ensure consistency and impact across all development activities.
To be successful as the Fundraising Development Manager you will need:
- Experience working in fundraising, development or a related field.
- Strong written communication skills and experience delivering donor or stakeholder communications.
- Excellent organisational and project-management skills, with the ability to manage multiple priorities effectively.
If you would like to discuss this role with us, please email your CV to [email protected] or contact us and quote the reference 2798EI.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, passionate about improving equality across the sector. You can read more about our commitment to diversity here.
If enough applications are received, the charity reserves the right to end the application period sooner.
Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working)
Contract: Full time, permanent
Salary: £40,000 to £42,000 gross per annum, depending on experience
Closing Date: 8 February 2026
Assessment Day: 16 February 2026
Are you looking for a new opportunity supporting volunteers to give their best?
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
About the role
We are currently looking for a Volunteer Support Manager to join our innovative Young People, Volunteer and Business Support Directorate. You will manage the Volunteer Support Team and develop and maintain efficient volunteering systems used by our volunteers. This is a key role focussed on supporting the charity’s volunteering strategy and championing best practice in volunteering.
This is an exciting time to join the Sea Cadets with the opportunity to make a real difference to the way volunteers are supported and recognised. The Volunteer Support Manager will be responsible for the effective and efficient administration of the volunteer processes via Microsoft Forms and Power Automate, as well as reviewing existing and implementing new systems to make them as effective and as volunteer friendly as possible.
Responsibilities
- To maintain, review and update volunteering systems, processes and approaches ensuring that they are efficient, up-to-date and as volunteer friendly as possible
- To line manage and support the Volunteer Support Team based at the MSSC Support Centre to ensure the delivery of effective and timely support to the volunteers
- To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices to deliver effective and consistent support to the volunteers
- To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
- To work with Volunteer Support Officers to develop systems and processes for managing the volunteer support workload and monitoring delivery standards
- To develop guidance and associated resources for the support of volunteers
- To manage the Volunteer Support elements of the Training and Admin website ensuring that the information is relevant, accurate and up to date
Requirements
- Experience of managing and motivating a large team
- Experience of managing, reviewing and refining complex administrative processes
- Experience of running effective CRM systems including the use of Microsoft Forms and Power Automate or similar products
- Experience developing processes which are targeted at both internal and external audiences
- Experience of delivering a first-class service to clients or customers
- An understanding of the voluntary and community sector, ideally within the youth field
Desirable
- Experience of managing or supervising a team based remotely
- Experience of being a volunteer
- Experience of managing an onboarding process with the understanding of the importance of safer recruitment
- Experience of empowering a team to deliver a first class customer service
- Experience of leading projects manging change with various stakeholders
- Experience of working with volunteers and the knowledge of how to ensure they are supported
Benefits
- 25 days annual leave per annum, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Access to the Marine Society Digital Library
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.


