17 Community coordinator volunteer volunteer roles in Edinburgh

Friends of Refugees London offers befriending and advocacy services to refugees and migrants - we are looking for an organised, friendly Volunteer Coordinator to help manage our volunteer programme, ensuring volunteers and clients have a positive experience from their first enquiry through to being matched and beyond. 

About the role 

This is a varied and rewarding coordination role that is pivotal to the charity’s work. You'll help guide volunteers through every stage of their journey with us, from initial enquiry through to them being matched with a client and throughout the befriending relationship. 

Working closely with our small, friendly group of trustees, you will be the main point of contact to keep our volunteer programme running smoothly through a mixture of administration, communication, and coordination. As a small charity, we're flexible and collaborative, and you'll have the opportunity to help shape how we grow. 

Key responsibilities 

• Respond to enquiries from prospective volunteers and help guide them through the application process.
• Assess volunteer applications and shortlist candidates. 
• Co-ordinate volunteer interviews with trustees. 
• Manage the volunteer onboarding process, including DBS checks, references and training invitations.
• Coordinate matches between befrienders and clients, with support from the wider team.
• Maintain accurate volunteer and client records using spreadsheets and online systems.
• Keep in regular contact with volunteers throughout their journey, answering queries, providing updates, and flagging any issues to the trustees. 
• Support the organisation of volunteer training sessions and other events as needed.
• Support the charity’s internal and public-facing communications.
• Help identify ways to improve our volunteer processes as the charity continues to develop.

PERSON SPECIFICATION 

• Excellent organisational skills and attention to detail. 
• A warm, reliable communicator who enjoys working with people. 
• Someone who can work independently and manage their own time. 
• Comfortable working remotely as part of a small, collaborative team. 
• An interest in supporting refugees, people seeking asylum, and vulnerable migrants.

EXPERIENCE AND SKILLS 

• Confidence using Google Workspace (essential). 
• Experience in administration (essential). 
• Experience of working with vulnerable groups and/or safeguarding awareness (highly desirable).
• Experience using off-the-shelf content management systems (highly desirable). 
• Experience managing data (highly desirable). 
• Experience in public-facing communications such as writing content and managing social media accounts for organisations (desirable). 
• Experience in voluntary organisations or as a volunteer (desirable). 
• Languages: fluent English (essential); Farsi/Dari/Pashto/Arabic/Spanish/French (desirable). 

If you meet most, but not all, of the requirements outlined above, please feel free to apply! You may have other skills and experiences which can make a positive contribution to our work and we are happy to consider your application. 

What you'll gain 

• Practical experience in volunteer coordination and charity operations. 
• The opportunity to shape a small, growing charity. 
• The opportunity to make a real difference to the lives of refugees, people seeking asylum, and vulnerable migrants in London. 
• A flexible volunteering opportunity that fits around work, study, or other commitments.
• Experience working alongside an experienced and supportive trustee team. 

Fixtures Coordinator

You are the key liaison between clubs, match officials, and venues for south London football club.

Wanderers FC are seeking a volunteer to help coordinate our fixtures throughout the season (September - May).

This role entails;
- Being the main point of contact for match details for the club
- AWAY GAMES; Proactively seeking information from the opposition team(s), Sharing the kick-off time and venue location with Wanderers players & coaches.
- HOME GAMES; Liaising with our home venue in Dulwich to reserve a pitch, Contacting the league appointed match official(s), Contacting the opposition team(s), Sharing information with stakeholders.

This role can be performed remotely but candidates closer to the club's home venue are preferred (Dulwich, Lambeth, South London)

The benefits to you are;
- Perform a vital role for a community sports club
- Create a personal network of contacts in grassroots football
- Support an existing team of volunteers, coaches, and players
- Access discounted additional training opportunities in professional and amateur sport
- Receive your choice of branded club wear

The time required per week is around an hour combined, made up of emails or phone calls.
In addition, the role is required to participate in Club Committee meetings, which take place 4-5 times per year and are roughly 1-2 hours per meeting.

***Please note that this is an opportunity based in Nottingham (shire) in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***

Age UK Notts are seeking individuals who would like to be considered as a volunteer for our Companion Service.

Volunteers will be supporting people in their own homes and in the community within Nottingham and Nottinghamshire and ideally, we ask all applicants to provide a minimum of 1 hour volunteering a week.

The companion service volunteer can choose to be:                                                           

• A companion within the person’s home

• A companion outside the person’s home

Examples of the type of support the service offers include:

• Supporting an older person/s hobbies and interests or simply chatting with them in their own home on a regular basis.

• Supporting with digital access & building confidence skills & motivation to access the opportunities of the internet.

• Supporting the person outside of their home e.g., by accompanying them on a walk, to the shops, to a café, garden centre, theatre or cinema or other social activities / community groups. 

• Where appropriate, supporting the older person to access other services through information and signposting or referring to the Companion Service Coordinator for support.

We are looking for the following skills/interests:

• Individuals with a genuine interest in the wellbeing of older people who are committed to volunteering on a regular basis.

• Commitment to complete our Volunteer Report Form accurately and regularly. 

• Ability to travel for visits in the local community either by car or public transport for those volunteers who choose to participate in this type of activity.

• Digital literacy for those volunteers who choose to participate in this type of activity.

We are looking for volunteers with good daytime availability in specific areas of Nottingham and Nottinghamshire.

Please contact the volunteering team for further information on where specifically in Nottingham and Nottinghamshire.

Are you passionate about animal welfare and wanting to make a difference to the lives of cats and kittens in the York area? Join us as a Foster Coordinator to support the rescue, rehabilitation and rehoming of cats and kittens. 

Role overview:

As the Volunteer Foster Coordinator, you will play a vital role in managing our foster program for cats in our care. This position is essential for ensuring that our cats are placed in loving, temporary homes while they await adoption. You will collaborate closely with foster carers, potential adopters, and other volunteers to create a supportive environment that benefits both the cats and their fosters.

Key responsibilities:

• Foster management: Oversee the onboarding and ongoing support of foster carers.

• Communication: Serve as the primary point of contact for foster carers, addressing any questions or concerns and providing necessary updates. Communication will primarily occur through email and messaging platforms, access to facebook and Whatapp is essential.

• Training and support: Provide guidance and resources to foster carers on cat care, behaviour, and best practices to ensure the well-being of the cats in their care and ensuring our policies and procedures are upheld.

• Record keeping: Maintain organised and accurate records of foster placements, including intake forms, health updates, and feedback from foster homes.

• Coordination of resources: Ensure that foster homes have the necessary supplies (food, litter, etc.) and access to veterinary care as needed.

• Post-Foster follow-up: Check in with fosterers to gather feedback and facilitate any transitions to permanent homes, ensuring a smooth process for both the cats and their fosters.

What we’re looking for:

• Passion for animal welfare: A strong commitment to the well-being of cats and a desire to support their journey to permanent homes.

• Excellent communication skills: Ability to build rapport and communicate effectively with foster carers and the volunteer team.

• Organisational skills: Strong attention to detail and the ability to manage multiple foster placements simultaneously.

• Computer proficiency: Familiarity with Microsoft Word, Excel, and communication platforms such as email and social media.

• Previous experience in animal rescue: Preferred but not essential; a willingness to learn and grow in this role is important. It is essential, however, to have experience and knowledge of cat health and behaviour.

Why Join us?

• Make a difference: Play a crucial role in the lives of cats and their foster families.

• Gain experience: Develop valuable skills in animal rescue and foster care management.

• Community support: Become part of a dedicated team of animal lovers and advocates.

• Ongoing training & development: Receive support and guidance from experienced volunteers and trustees.

Are you passionate about making a real impact in global healthcare?

The Global Health Reform Initiative Foundation (GHRI) is looking for a Volunteer Partnership Coordinator to help us expand our reach and build meaningful collaborations with hospitals, organizations, and supporters worldwide.

�� About GHRI

GHRI is a global health initiative focused on improving access to healthcare for underserved communities through telemedicine, digital health solutions, and strategic partnerships.

�� Your Role

As a Volunteer Partnership Coordinator, you will:

Reach out to hospitals, NGOs, and healthcare organizations for collaboration

Identify and connect with potential partners and sponsors

Support outreach to investors and donors

Assist in developing partnership proposals and presentations

Help grow GHRI’s global network and visibility

�� Who We’re Looking For

Strong communication and networking skills

Passion for healthcare, humanitarian work, or social impact

Confidence in outreach (email, LinkedIn, messaging)

Self-motivated and proactive mindset

Experience in marketing, sales, or partnerships is a plus (but not required)

�� What You Gain

Hands-on experience in partnership development and global outreach

Opportunity to build a strong professional network

Letter of recommendation and recognition for your contribution

Flexible, remote working environment

Be part of a mission that saves lives and improves access to healthcare

Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.

As an Administration Volunteer you’ll play an essential role in your local group.

You’ll act as the first point of contact for the group and circulate information to other volunteers and members. You’ll ensure that data and details are kept up to date, to comply with data protection legislation.

In this role you’ll develop your administration and organisation skills.

Why we want you

As one of our wonderful volunteers, you can get involved in:

• providing support and services to the MS community
• increasing awareness of, and delivering resources to people affected by MS
• raising vital funds to help stop MS
• boosting our community voice by advocating for MS research and policy

What you will be doing

• Keeping records and data up to date and taking notes at meetings
• Preparing mailouts and answering enquiries from the group inbox
• Booking venues for meetings and activities
• Keeping other group volunteers informed of current agreements and activities
• Supporting the development of the group’s activity plan
• Supporting the group’s shared responsibility for designing and delivering services and activities.

The skills you need

• Skills and/or experience in what you'll be doing
• Commitment to MS Society policies and procedures
• Confidence in using Microsoft Office, the internet and email will be required for some volunteer roles
• Compassion and sensitivity
• Ability to maintain confidentiality when required
• A willingness to support the work of MS Society and be a positive representative for the MS community.

What's in it for you:

• You’ll be part of our amazing volunteer network
• You’ll develop new skills, which can improve your CV and employability
• You'll be making a real difference to people's lives
• You’ll get a say in influencing our work
• You’ll receive a Volunteer Welcome Pack
• You’ll have an induction to your role
• You’ll get support from your Volunteer Manager
• You’ll gain access to Learning and Development opportunities
• You’ll be reimbursed for any related expenses while carrying out your role

As a Volunteer Donor Relationship Co-ordinator, you will play a crucial role in forming and maintaining relationships with our donors, ensuring they feel valued and appreciated, whilst forming & implementing a strategy to keep them donating. This role would suit someone who is confident, enthusiastic about building strong connections, and passionate about the welfare of refugees & asylum seekers.

Key responsibilities:

• Identify and approach local high net worth individuals/businesses to approach for a regular donation
• Develop a donor relationship strategy aimed at maximising engagement and satisfaction.
• Personally reach out to existing donors to thank them for their contributions (& send seasonal cards/other personalised messages to maintain positive relationships).
• Build relationships by engaging with donors via phone calls and emails to understand their motivations for donating and gather feedback used to improve our efforts.
• Encourage previous donors to continue their support.
• Keep detailed and accurate records of all our donor interactions to ensure we have up-to-date information on our supporters.
• Create and distribute surveys to gain insights into our donors’ needs and expectations.
• Further down the line, host webinars or live Q&A sessions to answer donor questions and provide updates on our work.

Requirements:

• Strong communication abilities
• Proficiency with google docs/sheets
• Excellent organisational skills
• A confident individual who is comfortable engaging with a diverse range of people
• Pro-active approach and work with minimum supervision
• Can commit a minimum of 2 hours per week

Join the pack. Lend a hand. Change lives. Join your local fundraising group as a volunteer.

Are you looking for a volunteering opportunity where you can meet new people and raise funds that will change lives?  Join a Guide Dogs group near you for fun, fundraising and four-legged friends.

Did you know it costs £102,000 to raise, train, and support a guide dog from birth to retirement.

We have a range of roles from being a group member, to taking on a lead role such as Group Coordinator, Deputy Coordinator, Treasurer, Merchandise Coordinator or Collection Box Coordinator.

Why become a fundraising volunteer:

As well as making a huge difference to people’s lives, volunteering with your local Guide Dogs fundraising group is a great way to spend some of your free time and give back.

• Inspire people to support Guide Dogs and make a difference to someone with sight loss.
• Have fun finding new events and places to volunteer at.
• You’ll meet lots of special dogs – from young puppies in training to incredible guide dogs in partnership.
• You’ll empower others to get involved with Guide Dogs.
• You’ll learn new skills and we’ll provide all the training you need for your role.
• You can take on as much or as little as you want, and you can fit the role around your other commitments.

Who you are:

We appreciate our volunteers’ passion and energy, but we also value your unique skills, perspectives and personalities.

• Inspire others: Do you have lots of ideas that could motivate others? We need more inspirational volunteer leaders and fundraisers who can bring their energy and unique perspective to our local fundraising groups.

• Bring your skills: Could you help organise a calendar of events, take care of ordering merchandise, or count the funds raised by your local team? We need more volunteer treasurers, secretaries, and merchandise coordinators to support our fundraising groups.

• Help take Guide Dogs into your community: Are you well connected or do you love going to new places and meeting new people? We need more volunteer fundraisers to help at our events and spread the word about our work.

Training and pre-agreed expenses available.

Visit our webiste to see what roles are available where you live, by clicking 'redirect to recruiter' at the top or bottom of this page.

About Roots Academy. 

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life. 

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline. 

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary

The People Operations Coordinator supports the day-to-day administration of the People & Culture function, ensuring smooth onboarding, accurate record-keeping, and a positive volunteer experience. This role plays a key part in maintaining organized people operations while also supporting volunteer engagement and appreciation initiatives.

Key tasks

• Coordinate and schedule onboarding sessions in collaboration with the People Lead
• Maintain accurate records by tracking volunteer training completion and participation
• Upload, organize, and manage personnel documentation within Roots’ Google Drive in accordance with confidentiality and data-handling standards
• Support volunteer engagement by planning and organizing logistics for volunteer appreciation events
• Assist with coordination, communication, and follow-up related to recognition initiatives

What we’re looking for

• Interest or experience in human resources, people operations, administration, or volunteer coordination
• Strong organizational skills with attention to detail and ability to manage multiple tasks
• Clear and professional written and verbal communication skills
• Ability to handle sensitive information with professionalism and confidentiality
• Alignment with the organization’s mission, values, and community-focused approach

What we have to offer

• Be part of a team of 100+ dedicated volunteers around the world. 
• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 
• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
• Receive in-house tarbiyah sessions to develop your deen. 

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy. 

Earth Stewards Travel Club | an Ecosy Travel initiative

We help travellers and accommodations plan, share, and transparently report low‑carbon flight‑free holidays.

Earth Stewards Travel Club is a grassroots climate action community for travellers and tourism professionals who believe exploring the world and protecting it go hand in hand. We organise guided events across London combining sightseeing with environmental action: canal clean-ups, forest garden volunteering, citizen science, wild swims, wetland walks, and more, and we're building a network of volunteer destination leaders to take the model to locations around the world.

We're a certified B Corp and registered social enterprise at an early and exciting stage. We've run our first trial event in London and are working on building the community before we scale. This is an opportunity to shape how an emerging climate action community delivers impact.

The role

We're looking for a proactive, personable, and organised volunteer to build and manage the distribution partnerships that get Earth Steward's events in front of the right people. You'll identify, approach, and develop relationships with hotels, hostels, and visitor accommodation in London, as well as tourism organisations, sustainable travel communities, and visitor-facing platforms whose audiences overlap with ours.

This is fundamentally a business development and relationship management role. You'll be representing Earth Stewards Travel Club externally, opening doors, and building the network of partners who help us grow without paid advertising.

This role suits someone with a background or interest in sales, business development, tourism, hospitality, or partnership management, and who wants to apply those skills to a purpose-driven business.

What you'll do
Hotel & accommodation partnerships

• Identify independent hotels, boutique stays, eco-friendly properties, hostels, and B&Bs in London whose guests are likely to be interested in our events
• Reach out to concierge teams, guest experience managers, and hotel marketing contacts to propose distributing Earth Stewards event information to their guests, via leaflets, digital displays, concierge recommendations, or inclusion in welcome packs
• Build and maintain ongoing relationships with accommodation partners, keeping them updated on upcoming events and new tour routes
• Explore reciprocal opportunities where relevant, promoting partner properties to our community in return

Tourism organisation partnerships

• Identify and approach tourism organisations, destination management organisations, sustainable travel networks, and visitor guides whose audience matches our community of eco-conscious travellers
• Pitch co-promotion arrangements: newsletter features, social media cross-promotion, event listings in partner channels, or collaborative event programming
• Develop relationships with organisations already working at the intersection of tourism and sustainability including B Corp networks, social enterprise communities, and green travel platforms

Partnership management

• Maintain a simple CRM or partnership tracker to record outreach, conversations, and active relationships
• Brief the founder regularly on pipeline and active partnerships
• Work with the Community & events marketing coordinator to ensure partner co-promotion is joined up with our own content calendar
• Identify new distribution opportunities as the event programme grows and new routes launch

Who we're looking for

Essential

• Genuine passion for sustainability, climate action, or conscious travel
• Confident communicator: comfortable reaching out cold, following up, and building relationships with people you haven't met before
• Organised and self-directed: able to manage a pipeline of outreach without close supervision
• Professional written communication skills: you'll be representing Earth Stewards externally in emails and proposals

Desirable

• Background or experience in sales, business development, account management, hospitality, or tourism
• Existing knowledge of or contacts within the London hotel, hostel, or sustainable tourism sector
• Experience with partnership or sponsorship outreach
• Familiarity with sustainable travel organisations, B Corp networks, or social enterprise communities

Minimum Hours per Week:

10+ hours per week

Duration:

6+ months

Purpose: To provide empathetic, person-centred peer support to AuDHD UK beneficiaries through group sessions and 1:1 interactions, ensuring a safe, inclusive, and supportive environment in line with the charity’s mission and safeguarding standards.

Location: Remote (UK-based)

Reports to: Peer Support Coordinator/COO

Commitment: Flexible, part-time (details negotiable)

Role: Unpaid volunteer positionpeer

Key Responsibilities

Facilitating Peer Support Group Session/ Community Moderation

• Plan and facilitate group peer support sessions, ensuring all participants feel welcome and included.

• Foster a safe, respectful, and confidential space for sharing experiences and mutual support.

• Adapt session content and approach to meet the needs of participants.

• Contribute to moderating messages from our 24/7 Peer Support Community Platform (hosted on Discord). This is a daily task completed between PSWs.

Safeguarding

• Remain vigilant for safeguarding concerns during all interactions.

• Raise safeguarding concerns to the Safeguarding Team via completion of an Incident Log. Report any concerns promptly, following AuDHD UK’s safeguarding procedures.

• Maintain up-to-date knowledge of safeguarding policies and best practices.

Additional Duties

• Attend regular check-ins and training sessions with the Peer Support Coordinator.

• Contribute to feedback and improvement processes for the peer support programme.

• Support the wellbeing and development of fellow volunteers by fostering a positive team culture.

Essential Skills & Attributes

• Lived experience of AuDHD or similar neurodivergence  (desirable but not essential).

• Empathy, active listening, and strong interpersonal skills.

• Commitment to confidentiality, safeguarding, and non-judgemental support.

• Ability to manage sensitive situations and recognise when to escalate concerns.

• Reliability, punctuality, and good communication skills.

• Commitment to AuDHD UK’s mission and values.

Time Commitment Estimate

• Running sessions: 1.5 hrs/session per week (including facilitating and possible safeguarding concern admin)

• Applicants should be available for at least one of the following Peer Support Groups: Mon 7-8pm, Tues 11am-12pm, Thurs 2-3pm and Saturday 9-10am. If you are not available for the groups but still wish to apply to be a moderator, you are welcome to. 

Mission Alignment Requirements

All applicants must demonstrate:

• Understanding of AuDHD UK’s core purpose.

• Commitment to volunteer-led service delivery.

• Adherence to safeguarding and ethical guidelines.

Department: Financial Wellbeing

Role Location: Community

Role Support: You will be supported by the Project Coordinator

What is the purpose of this role?

To provide support to the Project Coordinator in delivering engaging Scam Awareness events within communities across Nottingham City and Nottinghamshire.

What impact does this role have?

Our Scam Awareness Events provide vital information and support to older people, helping them recognise scams, protect themselves from fraud, and access support when needed.

By providing support at these events, you will have the opportunity to liaise directly with people who have been affected by scams or may be vulnerable to them. By supporting community events, you can help older people access information, build confidence, and learn how to protect themselves from scams.

What activities might you be involved in?

Ø  Help set up and pack away event materials and information stands

Ø  Welcome and speak with attendees, helping to create a friendly and inclusive environment

Ø  Chat with members of the public and signpost them to information

Ø  Support people to access digital information using their own devices where appropriate

Ø  Distribute leaflets and awareness materials

Ø  Help raise awareness of current scams and fraud trends

Ø  Support the collection of feedback from attendees

Ø  Pass on questions or concerns to the Project Coordinator when further support is needed

Ø  Carry out the volunteer role in line with the Charity's policies and procedures, and adhere to the Volunteer Code of Conduct

What are we looking for?

Ø  Have an interest in supporting older and vulnerable people within their local community.

Ø  Are friendly, approachable and enthusiastic

Ø  Are keen to help raise awareness of scams and fraud prevention

Ø  Have good communication and interpersonal skills

Ø  Possess good digital skills and confidence using a range of digital devices and online platforms

Ø  Understand the need for confidentiality

Ø  Are able to travel to events throughout Nottingham City and Nottinghamshire using their own transport or public transport

When would you be needed to volunteer?

Most volunteering sessions last around 4 to 5 hours (& typically take place on a Wednesday or Thursday), including travel time, event set-up and tidying away afterwards.

We welcome volunteers who can offer regular support. Where several volunteers are involved, opportunities can be shared on a rota basis to provide flexibility.

 What training will you be given?

You will be given all the training you need to enable you to carry out your role which will include a thorough departmental induction.

 What can you gain from this opportunity?

· The chance to make a difference to older people’s lives

· Ongoing support, ensuring your volunteering experience is a fulfilling and positive one

· A comprehensive training programme

· The opportunity to learn new skills

· Experience to add to your CV

· The opportunity to meet new people and make new friends

· Reimbursement of travel expenses as defined in the Age UK Notts Volunteer Handbook

Additional Information

Please note a Basic DBS check is required for this role which will be undertaken by the Charity at no cost to the volunteer, after being offered the role.

The Dementia Services supports people to live independently and safely at home for as long as possible, stay socially engaged and carry on doing what they love. The service supports Camden residents over the age of 55 in the early or moderate stages of dementia.

We offer clients from the Dementia Services (befriending and wellbeing) a short performance or creative activity delivered by a volunteer visual artist, musician, dancer, actor, performer, and other creative artforms. You may choose to share a creative hobby or an art form you practice professionally.

What does the role involve? 

·Share your creative talent or hobby with older people living with dementia by delivering a short performance to an older person at home or providing an opportunity for them to participate in a creative activity.

·Visit a minimum of 4 times per year for up to 1.5 hours each time, including 20/30 minutes for the performance/activity.

·Provide opportunities for connection with older people during your visit through conversation and engagement.

• Liaise with service coordinators to link with clients who have asked to receive these visits/calls.
• Provide feedback after every performance, including positive impact, improvements to the delivery of visits or concerns regarding the client. 

What will you get out of it?

·An opportunity to create meaningful experiences for all

·Be part of something rewarding and fulfilling

·Training in dementia awareness, safeguarding and more

·Supervision and support

·Reimbursement of expenses

·Opportunities to meet other volunteers

What are the benefits for people living with dementia?

 Many of the clients we support in this service are housebound or do not have the confidence or opportunity to attend events. Some clients may be artists, performers and creatives in their own right who do not get an opportunity to engage with or experience this aspect of their lives anymore.

Giving people who are living with memory loss an opportunity to be part of creative activities is a stimulating, fun way of putting them in touch with memories, other people and the wider community.

Bringing your artform into peoples’ homes can have a huge impact on reducing isolation, encouraging connection and bring a sprinkle of joy to those living with dementia.

We are looking for people who have:

• An interest in sharing or performing their creative, artistic skill whether you are a hobbyist or a professional: 
• Singing

·Playing a musical instrument

·Visual art activity

·Poetry/acting

·Dancing

·Culture-specific art/music/dance/poetry

These are just a handful of examples, but we will consider applications from a variety of artists/musicians/ performers and are open to suggestions.

What other attributes do you need?

• Good verbal and written skills in English 

• Enjoy conversation.
• A desire to learn more about an individual and their interests and their past, and life history
• Consistency and reliability 
• An ability to empathise and understand the needs and experiences of an individual with dementia and memory loss.
• Understanding of confidentiality
• Patience and sensitivity
• Confidence to deal with emergencies
• Requirement to undertake induction training and follow guidelines and policies of Age UK Camden

Volunteering Hours 

Performances/activities:Usually approx. 20 -30 minutes but 1-1.5hrs are assigned to the visit

 Minimum of 4 - 6 visits a year (you can opt to do more). 

Visits will be a time agreed between you and the older person you are matched with.

Please note, early morning and late evenings are generally not suitable times for visits. 

Training and induction are provided for the role and includes: 

• Online Dementia Awareness course 
• Age UK Camden organisational induction 
• Induction to Dementia Befriending and Dementia Wellbeing Services and relationships, how to deliver a performer visit
• Safeguarding Adults online course
• Data Awareness online course

We will give you:

• Ongoing support including regular supervision by the coordinator of the service.
• Reimbursement of agreed expenses 
• Access to Volunteer Forum events

 If you are interested, we will ask you to: 

• Complete an application form

• Meet with Dementia Services staff member
• Provide details of two Referees
• Complete an Enhanced DBS check (we arrange this with you)
• Induction and training (as laid out above)

We understand that completing the various steps takes time, and we support and keep in touch with you through the process. 

As this role brings our volunteers into regular contact with vulnerable older people, we make sure that all volunteers understand their role and have completed our recruitment procedures to both our and their satisfaction. 

About Us

Tell My Truth and Shame the Devil C.I.C. is a survivor-led community interest company dedicated to exposing the impact of childhood trauma, abuse, neglect, addiction, mental health struggles, and family dysfunction within Black communities and beyond.

Through podcasts, survivor stories, education, events, research, coaching, advocacy, and community support, we help individuals heal, break destructive cycles, and build stronger families and communities.

As we continue to grow nationally and internationally, we are seeking a Volunteer Central Operations Director to create structure, accountability, and operational excellence across all volunteer departments.

Job Purpose

The Volunteer Central Operations Director serves as the operational backbone of the organisation, ensuring departments, projects, and volunteer teams work efficiently, meet deadlines, and deliver measurable outcomes.

The role oversees project delivery, performance monitoring, reporting systems, KPI tracking, volunteer accountability, and cross-department coordination, helping turn organisational vision into effective execution.

Key Responsibilities

• Lead and coordinate organisational operations across all volunteer departments.
• Manage the Central Operations Team, including Analysts, Coordinators, and Assistants.
• Oversee project delivery, ensuring milestones, deadlines, and objectives are achieved.
• Monitor organisational performance, identify risks and bottlenecks, and implement solutions.
• Establish accountability systems, workflows, reporting processes, and operational procedures.
• Develop and maintain KPI dashboards, departmental scorecards, and performance reports.
• Track volunteer engagement, project progress, fundraising outcomes, and organisational impact.
• Facilitate communication and collaboration between departments.
• Lead operational meetings and support monthly performance reviews.
• Produce reports, risk assessments, and recommendations for senior leadership.
• Support implementation of organisational priorities and strategic initiatives.
• Mentor department leaders and promote volunteer engagement, wellbeing, and retention.
• Foster a culture of accountability, professionalism, collaboration, and continuous improvement.

Skills & Experience

• Experience leading teams, projects, programmes, or organisational operations.
• Strong project management, organisational, and planning skills.
• Ability to manage multiple priorities and coordinate cross-functional teams.
• Experience developing systems, processes, KPIs, dashboards, and reporting frameworks.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent written and verbal communication skills.
• Experience building stakeholder relationships and facilitating collaboration.
• Ability to motivate, support, and manage volunteers and team leaders.
• High levels of professionalism, integrity, accountability, and attention to detail.
• Comfortable working independently within a remote environment.
• Proficiency with tools such as Google Workspace, Microsoft Office, Trello, Asana, ClickUp, Airtable, Notion, Slack, and Teams.
• Experience in charities, CICs, volunteer-led organisations, operations management, programme management, or community development is desirable.
• Understanding of trauma-informed, survivor-led, or social impact organisations is beneficial.
• Passion for social impact and commitment to our mission.

Volunteer Benefits

• Opportunity to help build a national survivor-led movement.
• Executive leadership experience.
• Leadership training and mentoring.
• Professional references upon successful service.
• Opportunity to influence organisational strategy.
• Meaningful social impact and legacy-building work.
• Potential future paid leadership opportunities as the organisation grows.

Additional Notes

This role may not be suitable if you:

• Prefer low-responsibility volunteer work.
• Dislike reporting, accountability, or performance tracking.
• Are seeking immediate paid employment.
• Are uncomfortable using data and analysis to support decision-making.

To Apply

Please send:

• Your CV, portfolio, or LinkedIn profile (if available).
• A short introduction about yourself.
• Why this mission resonates with you.
• Relevant experience, skills, ideas, or vision you would bring to the role.