Community development jobs in cardiff, wales
Media Manager
We have a fantastic opportunity to join a busy, high-performing public relations team here at NHS Charities Together as our Media Manager.
If you are passionate about helping the NHS tackle today’s challenges and seize tomorrow’s opportunities, and believe that through supporting NHS charities we can significantly increase the vital support given to our hospitals, community, mental health, and ambulance services, we would love to hear from you.
This is a predominantly remote role offering flexible working.
Position: Media Manager
Location: Remote with flexible working (with occasional visits to the Warwick and London offices and other locations nationally, when required)
Salary: £44,000 - 47,500 per annum, depending on experience
Hours: Full Time (35 hours per week) – two hours wellbeing time, 9 - 11am on Friday mornings
Contract: Permanent
Closing Date: Sunday 18th May
The Role
The Media Manager plays a central role at our charity, working closely with the Head of Media and Media Officer to manage the public relations function. You will be responsible for helping to develop and execute national and regional media campaigns to help people better understand our mission and motivate support.
The role is a hybrid of office and home working, requiring occasional meetings in the midlands and/or London. The frequency and location of meetings can be flexible, depending on the location and preferences of the successful candidate.
Main duties include:
• Generate regular, positive, proactive and reactive media coverage for the charity
• Proactively sell stories into the media as well as react to incoming enquiries
• Work with the Head of Media to develop and deliver impactful PR strategies
• Manage, develop and support the Media and Communications Officer
• Gather new NHS staff, member and supporter case studies
• Identify and develop high quality media pitches
• Build positive working relationships with target journalists
• Monitor and evaluate media coverage
• Develop and maintain a good working knowledge of the issues affecting the NHS
• Support liaison with DHSC and other stakeholder relationships
About You
You will have experience of leading successful media relations strategies, and excellent written and verbal communication skills. You will be creative and passionate about delivering impactful work, with the ability to be highly organised and manage your own workload.
You will have experience of:
• Developing and implementing media strategies for a high-profile organisation.
• Successfully pitching to and building relationships with national, regional and sector journalists.
• Reactive media management for an organisation in the public eye.
Benefits Include:
• 10% Employers Pension Contribution
• 28 days annual leave plus Bank Holidays as a minimum
• Flexible Working
• 2 hours per week Wellbeing time out for full time staff
• Apprenticeships, training and development opportunities
• Health Cash Plan
• Company Rewards
• Plus many more great staff benefits!
Please upload your CV and a covering letter outlining which vacancy you are interested in , your interest in the role, and how you meet the criteria of the role. The covering letter should be no more than 2 sides of A4.
Equality and Diversity
The charity is committed to inclusivity and representing the diversity of the communities it serves. We welcome and encourage applications from all backgrounds. Applicants will be treated fairly throughout the recruitment process, and the team will ensure there is no unfair discrimination on the basis of race, ethnic origin, disability, gender, religion or belief, age, sexual orientation or any other relevant characteristic.
Other roles you may have experience of could include Media, PR, Public Relations, Brand, Communications, Marketing, Media Manager, PR Manager, Public Relations Manager, Media Officer, PR Officer, Public Relations Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
We have an exciting opportunity for a specialist Domestic Abuse focused Triage & Early Interventions Officer to join the Gwent team in Pontypool Police Station, working 37.5 hours a week. This is a fixed term post until February 2025.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based In Pontypool Police Station however we have currently adopted a hybrid model. As a Triage and Early Interventions Officer you will:
- Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client's needs is provided.
- Carry a caseload of clients who require more immediate and short term interventions, referring on those with more long term needs either internally or externally. Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
- Ensure that support plans are developed with clients where appropriate.
- Maintain accurate and confidential case management records and contribute to monitoring information for the service.
- Provide accurate and timely performance information for internal and external use.
- Work with the client and other statutory and voluntary agencies to address the identified needs.
- Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
- Ensure that all clients are of aware of their rights under the Victim's Code of Practice and the Witness Charter.
- To work alongside a team of staff (and volunteers where applicable) to reflect the diverse community and the needs of the victims, including those with particular vulnerabilities, utilising national and local resources to deliver individual, bespoke services with respect, dignity and sensitivity.
- Comply and keep up to date with data protection legislation, confidentiality and organisational policies and procedures, as well as all legislation connected to your work.
- Work as part of a team to ensure that all outcomes and KPI measures are met relevant to the local contract.
You will need:
- To demonstrate a good understanding and use of the English language both verbally and in writing Strong written and verbal communication skills.
- The ability to undertake impact and risks assessments and identify appropriate support
- Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults.
- The ability to manage a demanding workload and to meet a range of conflicting deadlines.
- The ability to identify, develop and maintain partnerships with all relevant external organisations.
- Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements.
- Able to work effectively as part of a team but also to work independently in a variety of locations without direct supervision.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity for a Victim Services & Engagement officer join the Victim Support team in Gwent, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in Pontypool Police Station, Pontypool (With need for travel, hybrid working, flexible).
As a Victim Services & Engagement Officer you will be:
- Managing a caseload of Victims of Crime with the highest level of need, both directly, through in-depth, 1:1 support, and indirectly, by working other service providers. Undertaking face to face support, case-tracking and management.
- Carry out effective management of volunteers, assessing their competence to practice using national guidelines
- Promote the work of Victim Support by attending local community and public events
You will need:
- Proven track record of successfully delivering a service and working directly with clients or service users in a statutory, voluntary or Multi-Agency Setting(s)
- Experience of Managing a caseload including complex case management.
- Understanding and knowledge of the requirement for confidentiality and safe working practice and maintenance of files in accordance with the data Protection Act and other legal requirements
- Understanding and knowledge of an active commitment to promoting equal opportunities and diversity.
- Experience of managing safeguarding issues and relevant legislation
- Managing, value, providing support and guidance to a team with a strong client service focus
- Ability to promote the work of a multi-agency hub
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity for a Triage & Early Interventions Officer to join the Gwent team in Pontypool Police Station, working 37.5 hours a week. This is a fixed term post until February 2025.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based In Pontypool Police Station however we have currently adopted a hybrid model. As a Triage and Early Interventions Officer you will:
- Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client's needs is provided.
- Carry a caseload of clients who require more immediate and short term interventions, referring on those with more long term needs either internally or externally. Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
- Ensure that support plans are developed with clients where appropriate.
- Maintain accurate and confidential case management records and contribute to monitoring information for the service.
- Provide accurate and timely performance information for internal and external use.
- Work with the client and other statutory and voluntary agencies to address the identified needs.
- Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
- Ensure that all clients are of aware of their rights under the Victim's Code of Practice and the Witness Charter.
- To work alongside a team of staff (and volunteers where applicable) to reflect the diverse community and the needs of the victims, including those with particular vulnerabilities, utilising national and local resources to deliver individual, bespoke services with respect, dignity and sensitivity.
- Comply and keep up to date with data protection legislation, confidentiality and organisational policies and procedures, as well as all legislation connected to your work.
- Work as part of a team to ensure that all outcomes and KPI measures are met relevant to the local contract.
You will need:
- To demonstrate a good understanding and use of the English language both verbally and in writing Strong written and verbal communication skills.
- The ability to undertake impact and risks assessments and identify appropriate support
- Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults.
- The ability to manage a demanding workload and to meet a range of conflicting deadlines.
- The ability to identify, develop and maintain partnerships with all relevant external organisations.
- Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements.
- Able to work effectively as part of a team but also to work independently in a variety of locations without direct supervision.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Fundraising and Communications Officer is a vital member of the Membership and Development team, responsible for engaging and communicating with Humanists International's members and the wider public, with a strong focus on fundraising. This role involves developing and implementing communication and fundraising strategies, managing social media channels, creating compelling content, and utilizing AI tools to optimize outreach and fundraising effectiveness, particularly in engaging standard value supporters.
Key Responsibilities:
Fundraising and Development:
-
Develop and implement fundraising plans and campaigns, with a focus on strategies to engage and cultivate standard value supporters.
-
Create compelling content for fundraising appeals, ensuring alignment with Humanists International's values and mission.
-
Analyze fundraising data to identify trends and opportunities for improvement, using AI-driven analytics where appropriate to understand standard value supporter behavior.
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Implement strategies to cultivate and steward relationships with donors, with a focus on upgrading standard value supporters.
Membership Communications:
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Manage all membership-related communications, including the monthly newsletter, ensuring content is engaging, informative, and promotes fundraising opportunities to standard value supporters.
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Establish and maintain a strong online presence through existing social media accounts (e.g., Twitter, Facebook) and by creating new accounts on platforms like Instagram and BlueSky.
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Develop and implement social media strategies to increase engagement and reach, with targeted campaigns for standard value supporters.
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Respond to inquiries and engage with members online, fostering a sense of community among standard value supporters.
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Utilize AI tools to schedule posts, analyze social media performance, and identify target audiences within the standard value supporter segment for fundraising.
Campaigns:
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Invest time and effort in relaunching the "End Blasphemy Laws" campaign, developing engaging content and promoting it across various channels to maximize fundraising and awareness, with specific strategies for standard value supporters.
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Support other campaigns led by Humanists International, contributing to their communication strategies and execution, with a focus on integrating fundraising elements and engaging standard value supporters.
Content Creation and Publication:
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Produce high-quality written and visual content for various platforms, including the website, social media, newsletters, fundraising appeals, and reports, tailored to appeal to standard value supporters.
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Support the Chief Executive in writing the annual report, ensuring it effectively communicates the organization's achievements and impact to all supporters.
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Use AI tools to assist in content creation, including generating initial drafts, optimizing content for different platforms, and ensuring consistency in tone and style, particularly for communications targeting standard value supporters.
Collaboration and Support:
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Work closely with the Advocacy and Membership Development teams to ensure consistent messaging and effective communication of Humanists International's work, with a focus on integrating fundraising into all communications with standard value supporters.
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Provide communications support to Young Humanists International, assisting with their campaigns and initiatives.
Planning and Strategy:
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Work with the Chief Executive Officer to develop a comprehensive annual communications and fundraising plan that aligns with the organization's strategic goals, with specific strategies for standard value supporters.
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Monitor and evaluate the effectiveness of communication activities and make recommendations for improvement, using data and AI-driven analytics to assess engagement and fundraising outcomes among standard value supporters.
Person Specification:
Essential:
-
Excellent written and verbal communication skills, with the ability to tailor messages to different audiences, including standard value supporters.
-
Strong understanding of social media platforms and best practices, with experience in using social media for fundraising.
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Experience in creating engaging content for online and offline channels, including fundraising appeals.
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Ability to work independently and as part of a team.
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Strong organizational and time management skills.
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Commitment to the values of Humanists International.
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Demonstrable experience and comfort using AI tools for content creation, social media management, or data analysis, with a focus on fundraising applications.
Desirable:
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Experience in campaign development and execution, with a focus on fundraising campaigns targeting specific donor segments.
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Graphic design skills and experience with design software.
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Knowledge of website content management systems.
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Familiarity with the international human rights landscape.
The client requests no contact from agencies or media sales.
We’re looking for a self-directed and talented designer who is passionate about tech for good and how AI can support civil society organisations to achieve their missions.
- 4 days per week
- £52,000 salary FTE
- Remote location
- 1 year fixed term with possibility to extend
We are also recruiting for a Head of Technical AI Experiments, and we expect these roles to work closely together alongside our wider CAST team and partners.
Application deadline - Tuesday 6th May 12pm
About CAST
CAST helps people use digital for social good. We're on a mission to create a more responsive, resilient and digitally-enabled social sector by supporting nonprofits to embed digital and design across their services, strategy and governance and working with sector leaders, funders and government to make this happen.
CAST is a ten-year old charity made up of incredibly dedicated designers, technologists, activists and entrepreneurs. Collectively we have deep experience and a great reputation across charity and civil society, design, digital and innovation.
The past decade has proven how vital digital is to charities, and with it, how important CAST’s work and mission is.
About the role
One of the core areas of CAST’s work is building the capacity of the social sector to respond to the rapid scale advances in AI. The evidence from the Charity Digital Skills Report; Joseph Rowntree's Grassroots and Nonprofits research and our own AI survey shows that charities are unlikely to benefit from - or respond to the challenges of - AI without intentional support and capacity building. To support charities’ (critical) adoption of AI we need to invest in supporting sector-experiments that create demonstrable impact (acting as showcases), working alongside the peer groups, charities and working groups to help move conversations into practical action.
To achieve that, we are looking to recruit a Head of Design for AI to focus on driving forward this work in a number of different ways:
- Blending expertise in AI technologies with human-centered design principles to foster innovation and inclusivity across the social sector;
- Providing direct support to organisations and specific product design advice;
- Designing a range of experiments and tools alongside the sector and CAST team;
- Supporting the design and development of specific programmes, training and interventions that will help shift the sector on AI
Whilst there is a lot of work underway and in the pipeline on AI this role will be expected to shape this work based on their deep experience and knowledge of AI and product design, and support the wider team at CAST to upskill in this area.
You can find more information about CAST on our website.
What you'll achieve
- Develop and execute a vision for the integration of AI into CAST’s design methodologies, ensuring alignment with the organisation’s mission and values.
- Alongside the Head of Technical AI Experiments, lead the design, development, and deployment of AI experiments, tools and resources tailored to the needs of the social sector;
- Working with the wider CAST team, contribute to the ongoing development of ethical design principles in AI applications, ensuring transparency, accessibility, and fairness in all outputs;
- Work closely with charities, community groups, funders, and tech partners to co-design AI solutions that address real-world challenges and drive meaningful outcomes;
- Support social sector organisations to develop the skills and resources needed to design and implement AI systems effectively, fostering confidence and innovation through both direct coaching and via networks;
- Stay ahead of developments in AI and design thinking, identifying opportunities to incorporate emerging trends and technologies into CAST’s initiatives;
- Support the wider CAST team in developing their knowledge and skills on AI and human-centred design, and how we can use AI to best effect within our own work;
Skills and capabilities required
- Demonstrated expertise in human-centered design, particularly in projects involving AI technologies or data-driven solutions;
- Proven leadership experience in design and innovation, preferably within the social sector;
- Deep understanding of AI principles, including machine learning, natural language processing, and their design implications;
- Strong commitment to ethical design, accessibility, and inclusivity;
- Excellent collaboration and facilitation skills, with the ability to bring together diverse stakeholders to achieve shared goals;
- High levels of autonomy with extraordinary organisation and communication skills.
- Able to thrive in a distributed team that changes and responds to the needs of the network and charity sector
- A strong commitment to the aims and objectives of CAST.
Benefits
- Working in a dynamic and creative team with an open and supportive culture
- Opportunity to make a positive social impact
- 30 days holiday a year (pro rata), plus bank holidays
- Flexible and remote working
- Family Friendly Benefits: we are committed to supporting staff in achieving a sensible work-life balance
- Group personal pension scheme
The client requests no contact from agencies or media sales.
Job offer – Communications Manager (Digital and Social Media)
Location: Home-based/Remote. Must be based in the UK, Germany or Spain
Travel required: 25 days / year (approx.)
Deadline for applications: 9 May 2025
Applications without cover letter and writing sample will be automatically rejected.
Myeloma Patients Europe (MPE) is offering an exciting position as Communications Manager (Digital and Social Media) in a dynamic European non-profit patient advocacy organisation. This role will help deliver the MPE communications strategy, providing both strategic and operational support across the organisation, and ensuring that MPE is increasing our reach and impact to improve the lives and experiences of myeloma patients.
As Communications Manager (Digital and Social Media), you will work with the Head of Communications and other key staff across to the organisation to:
- Implement MPE communications strategy, monitor and improve MPE reach, and increase impact with key stakeholders
- Develop and disseminate strong and relevant messaging for key stakeholders
- Monitor and evaluate our performance and reach across digital and social communications channels
This will include working on the following core activities and tasks:
Digital communications (40%)
- Writing, editing and updating content for the MPE website (i.e. using WordPress, Elementor and other content management systems)
- Developing written and graphic content for MPE programme specific websites (such as MPE Navigator and Myeloma Access Atlas)
- Collaborating with relevant MPE staff on digital content development and publication
- Designing educational and promotional materials including leaflets, reports, patient materials, campaign materials and social media adverts/cards/images
- Supporting the Head of Communications with the development and management of monthly E-newsletter content, webinars and other relevant communications activities
- Developing multi-media communications campaigns
Social media (40%)
- Leading MPE social media and content planning, maintaining and developing our content so that it engages our audiences, supports our messaging and strategic goals
- Managing MPE social media sites – LinkedIn, Facebook, etc, monitoring and advising on ways to increase reach
- Developing an annual content calendar reflecting significant internal and external events
Video filming and editing (15%)
- Supporting development of interview content with stakeholders (such as doctors, patients and other stakeholders)
- Video filming at various events, including medical congresses and the MPE Annual Masterclass
- Video editing and dissemination
Other (5%)
- Staff meetings, annual events, providing communications support to MPE team and other ad hoc communications tasks as required.
About you:
Essential
- Minimum of four years of relevant professional experience in communications role or equivalent
- Demonstrable experience of writing and developing communications content , social media posts, news stories and articles (this will be tested at interview)
- Experience of stakeholder engagement and increasing reach of an organisation via communications channels
- Ability to explain and communicate complex topics to diverse and lay audiences
- Basic digital design skills
- Excellence in writing, proofreading and editing in English. The ideal candidate will be a native English speaker
- Editorial and storytelling skills
- Strong knowledge of social media channels and ability to use analytics tools
- Experience using WordPress and/or other content management systems
- Self-motivating, flexible approach and ability to work with an international team in a virtual setting
Desirable
- Relevant degree in communications, English or comparable
- Design expertise and ability to use Adobe software (InDesign, Illustrator, Photoshop and Premiere) as well as other platforms such as Canva or PowToon
- Experience of video filming and edition
- Experience in patient advocacy or non-profit healthcare organisation
We offer:
- A permanent position with flexible hours in a remote setting
- An exciting position in a European non-profit organisation in the emerging fields of patient-centred healthcare and patient advocacy, working together with key patient advocacy leaders across Europe
- An opportunity to integrate in a young, dynamic and multi-cultural team working from different European cities
About MPE
Myeloma Patients Europe (MPE) is an umbrella organisation of myeloma and AL amyloidosis patient groups across Europe. MPE currently has 52 members based in 33 countries. The mission of the organisation is to drive advocacy by empowering the myeloma community through research, education and collaboration. We achieve this through a team of dedicated staff, volunteers, members who work to accomplish our strategic goals:
- Drive improvements in access to timely diagnosis, optimal treatment and care
- Lead the development of robust patient research to improve experiences, outcomes and access for myeloma patients and their families
- Strengthen and empower MPE members to best support patients and enhance the impact of advocacy
- Amplify the influence and impact of MPE and its initiatives.
Learn more about our programmes: ww w. mpeurope. org
If you wish to apply, please send your CV, cover letter as well as a short writing sample to recruitment @ mpeurope. org.
The cover letter should ideally be no longer than 1 page
The writing shample should be e.g., a press release, article, newsletter or samples of social media content/posts.
Applications without the cover letter and writing sample will be automatically rejected.
The deadline for applications is 9 May 2025 and all applications will be reviewed immediately afterwards. Our hiring team will schedule interviews with successful candidates to take place in the following weeks. We will be in touch following the review period regarding next steps.
If you have any questions, please also do not hesitate to contact us at recruitment @ mpeurope. org
Everyone deserves a decent place to live – join Habitat for Humanity Great Britain as our new Director of Finance, Operations & Compliance, and support people to find a safe, affordable home.
We’re on the lookout for an experienced finance and operations professional, with the energy and drive to lead a team focused on excellent service delivery, continuous improvement and sustainable growth. This is your chance to take charge of a support services team with a real purpose—helping families build a better future through safe and affordable housing.
Reporting to the CEO, you’ll take the lead on all financial, compliance, operational and people support activities. This role demands a combination of the hands-on approach needed in a medium-sized charity with the strong people management skills to enable all members of your team to deliver high quality services and to thrive in their roles.
You’ll also be working closely with colleagues across the international Habitat network, so good communication and collaboration skills will be key to success in this role.
Job Title: Director of Finance, Operations & Compliance
Department: Finance, Operations & Compliance
Reports to: National Director/CEO
Budget responsibility: Yes
Line management: Team of 6, with 3 direct reports (Head of People, Finance Manager, Finance Business Partner)
Location: Home-based with regular travel to internal meetings and team events, and occasional travel to our registered office in Slough
About Habitat for Humanity Great Britain
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity network fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
Habitat GB has recently completed a strategic review, resulting in a new National Strategy and an organisational restructure, to ensure the organisation is able to deliver the Strategy impactfully, efficiently and effectively. This has included the integration of a subsidiary entity (GB Homes) into Habitat GB. As a result, the Finance, Operations & Compliance team has been expanded to ensure the right capacity and capability for these crucial functions.
Habitat’s turnover for the financial year ended 30 June 2023 was £3.0m with net assets of £2.5m: for the year ended 30 June 2024, it was £3.5m with assets of £2.1m.
Job Purpose
The Director of Finance, Operations & Compliance will be a key member of the Senior Leadership Team, working to ensure the impact, sustainability, diligence and productivity of the organisation, with a commitment to organisational transformation within the framework of a values-led approach to people and culture.
Taking a lead on all financial, support and compliance activities, the role demands a combination of the hands-on approach needed in a medium-sized charity with the strong people management skills to enable all members of their team to deliver high quality services and to thrive in their roles.
Key responsibilities include:
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All aspects of financial strategy, planning and control.
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Providing oversight of organisational priorities, productivity, performance, people & HR, risk and due diligence.
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Support to fundraising and programmes.
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Being an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities.
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Co-creating ways of working to enable an adaptive, collaborative and high performing organisational team.
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Leading and managing a team of 6, including 3 direct reports.
Key Accountabilities and Responsibilities:
Financial Strategy, Planning and Control:
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Accountable for organisational financial strategy, working with senior staff and trustees to ensure multi-year planning, target setting and monitoring in line with Habitat GB’s strategic objectives.
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Accountable for all aspects of financial management and control, including budgeting, reforecasting, treasury management, cashflow, management information, performance and statutory reporting.
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Accountable for the development and continuous improvement of reporting frameworks, including leading regular reviews with Senior Leadership team and providing quantitative and qualitative reports for the Board including clear and accessible narrative analysis.
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Provision of financial management and accounting services, management information, and statutory reporting.
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Lead the organisation of quarterly Finance, Audit & Risk Committee meetings, in line with the Committee Terms of Reference and in consultation with the Treasurer, and National Director/CEO.
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Responsible for the preparation and submission of annual statutory accounts in accordance with SORP and legal requirements and coordinating the external audit exercise and seeing the process through to Board approvals and filing with statutory bodies.
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Lead a positive and collaborative relationship with HFHI Finance teams and ensure that Habitat GB meets its regular reporting requirements.
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Lead Habitat GB’s relationship with relevant external partners, including auditors, bankers, insurers, pension providers, HMRC, Charity Commission and Companies House.
GB Homes Subsidiary Entity:
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Working closely with the National Director/CEO on planning for the future wind-up of the entity, providing all financial management, reporting and compliance resources as required in the interim.
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Working with the Director of Programme Delivery, provide financial resource and support to the management of the former GB Homes asset portfolio, developing appropriate reporting mechanisms that provide data which can be included into the combined budgeting and reporting of Habitat GB
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Accountable for integration and ongoing provision of the operational requirements of the GB Homes subsidiary, including insurance, technology, and communications requirements.
Fundraising & Programmes support:
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Work closely with the Directors of Fundraising & Partnerships, and of Impact & Influence to set ambitious and achievable targets across restricted and unrestricted fundraising, track performance, and ensure high quality forecasting, reporting and budget management.
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Be responsible for the development and oversight of policies, protocols and systems required for restricted fund management which align with Habitat for Humanity International and external donor requirements.
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Work collaboratively across Habitat GB to agree service delivery expectations and ensure the timely provision of relevant inputs from the Finance, Operations & Compliance team across partnership and programme cycles. For example, audit or financial reporting requirements from donors, up to date policies, review of proposal documents, grants and contract agreements.
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Work closely with the Directors of Programme Delivery & Retail to ensure Habitat GB has the specialist knowledge and financial skills relevant to our diverse types of programmes, including a new and growing retail operation, as well as construction project delivery.
Risk Management and Compliance:
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Lead on the development and maintenance of the organisational Risk Register, being responsible for the management and mitigation of financial, regulatory and operational risks and coordinating with others on the reporting and review of other risk areas.
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Ensure Habitat GB is fully compliant and up to date with all its data protection and insurance requirements and has access to appropriate legal and other expert resources where necessary.
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Be responsible for technology infrastructure, hardware and the management of outsourced support services.
People Policies and HR Administration:
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Support the Head of People to deliver a high-quality People and HR service to the organisation and our partners, including efficient HR administration, pension and payroll, people management, safeguarding, strategy and leadership.
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Working closely with the National Director and others, have overall responsibility for the provision of up to date, user-friendly and legally compliant policies and procedures which support an efficient and effective organisational culture and environment.
Leadership & Management:
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Lead a high performing and ambitious team, inspired to implement and grow the strategy and with a core focus on positive impact for Habitat GB’s community and strategic partners through the provisional of excellent functional and subject matter expertise.
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Develop, lead and focus the Finance, Operations & Compliance team, its budget, activities and performance, to ensure the delivery against targets.
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Manage, motivate and develop team members. Ensure regular 1-2-1s are held, set individual objectives, encourage a culture of giving and receiving feedback, where kindness and ambition support the progression of people and plans.
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Set quality standards and meaningful KPIs to encourage ownership and accountability with direct reports, team, and others and effectively monitor progress towards agreed targets.
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Role model our values in line with Habitat GB’s inclusive approach to people and culture.
Organisational Leadership:
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Support the National Director/CEO in delivering Habitat GB’s strategy and vision, acting as a collaborative and supportive member of a shared leadership team.
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As a member of the Senior Leadership Team, provide oversight of organisational priorities, productivity, performance, risk and due diligence.
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Be an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities.
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Co-create ways of working to enable an adaptive, collaborative and high performing organisational team.
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Deputise for the National Director when required and represent HFHGB in external meetings and forums.
Person profile:
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Holder of a relevant professional or accounting qualification: e.g. ACCA or equivalent.
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Expertise in charity sector compliance (FRS102) reporting requirements.
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Expert knowledge of financial strategy, management and reporting, with experience relevant to funding and grants, retail, commercial or construction.
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Proven track record of developing and leading complex financial strategies and supporting teams to deliver high quality functional inputs in an inclusive, collaborative environment.
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Hands-on experience with relevant accounting systems and the ability to quickly learn new systems (Habitat GB uses SUN and SAGE systems).
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Experience working in and leading teams responsible for operational and people related functions.
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Experience of working in a similar organisation, collaborating across teams and operating in a highly effective way across a diverse, networked structure.
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Significant and successful experience in senior management roles, encompassing strategic management and team leadership.
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Understanding and experience of complex organisational change projects, including the ability to support new teams to develop and thrive.
Skills and competencies:
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You have excellent interpersonal skills and can communicate with impact across diverse audiences.
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You are a strategic, analytical and details orientated thinker who can also appreciate the big picture, be pragmatic, collaborative and focus on increasing impact in line with Habitat GB’s mission.
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You are resilient, able to lead positively in a role which carries significant responsibility and requires you to prioritise effectively across multiple areas of work, problem solve and demonstrate strong organisational and planning skills.
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You are a values-led leader, who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion. Strong leadership skills and commitment to the highest levels of integrity, honesty, openness and good governance with the capacity to inspire and motivate others.
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You are an experienced manager, able to lead and inspire others, offering kind and constructive support to others enabling them to improve their impact and performance.
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You are confident and able to work across different and competing priorities which require you to flex between hands on activities and strategic leadership.
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You can demonstrate business planning acumen, decision-making, and problem-solving skills.
The role and responsibilities will be carried out in a way which reflects:
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Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding Policy.
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A commitment to Habitat GB’s vision, mission, values and approach.
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A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.
Reporting to the CEO, you’ll take the lead on all financial, compliance, operational and people support activities. This role demands a combination of the hands-on approach needed in a medium-sized charity with the strong people management skills to enable all members of your team to deliver high quality services and to thrive in their roles.
You’ll also be working closely with colleagues across the international Habitat network, so good communication and collaboration skills will be key to success in this role.
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If this role sounds like it could be a good match for you, please take a look at the Candidate Pack.
Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK. The sucessfull candidate will be required to have a DBS check before starting the role.
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat with Henrietta Blackmore (see website>vacancies for this email address).
Applications without both cover letter and C.V will not be considered.
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
The client requests no contact from agencies or media sales.
Philanthropy Key Relationships Manager
We are looking for a Philanthropy Key Relationships Manager to lead on building and strengthening relationships with major and mid-level donors, helping them achieve their philanthropic goals while raising vital income for the charity.
Position: Key Relationships Manager
Location: Home based (with quarterly in person All Staff days, travel to donors and some Fundraising team days in Swindon). To facilitate travel to donors, candidate will need to be based in the South of England, or near London.
Hours: Full-time
Salary: £37,000 to £41,000 per annum
Contract: Permanent
Closing Date: 11 May 2025
The Role
With a strong focus on stewardship, you’ll manage a portfolio of supporters, create tailored engagement opportunities, and deliver compelling cases for support that inspire long-term giving. You’ll work closely with colleagues across the organisation to ensure a joined-up, strategic approach to relationship fundraising. Your ability to communicate with clarity and warmth, alongside a deep understanding of what motivates Christian supporters, will be key to growing support and maximising impact.
About You
You will have proven experience of developing high-value relationships with donors (individuals) and a track record of success in soliciting major gifts in excess of £5k or transferable skills gained in a similar role with equally demanding relationship-based targets.
With knowledge of the principles of relationships fundraising to include identification, research, cultivation, solicitation and stewardship of major and mid-level donors, you will have experience of working autonomously and effectively with people at senior or Board level.
You will have:
• Evidence of strong influencing and negotiating skills
• Excellent written and oral communication skills, with the ability to make a cogent and compelling supporting case for each project
• The ability to develop excellent working relationships with staff, Trustees and volunteers; you will be diplomatic, persuasive and credible at a senior level
• The ability to manage multiple tasks while maintaining focus and standards, and balancing time scales
• The ability to confidently present to and communicate with a wide range of stakeholders
• An understanding of what drives and motivates potential and existing Christian supporters
If you are passionate about research and eager to contribute to meaningful public debates, we encourage you to apply. Please provide your CV and a 250-word statement that sets out your interest and suitability for this position.
In Return…
Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.
The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!
It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.
Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.
Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.
Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.
Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.
Benefits include: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 28 days (plus bank holidays) after 2 years’ service (plus holiday trading, office closed at Christmas, additional closure the day before Good Friday and as day after Easter Monday), gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee
Working in over 200 countries and territories, the organisations parent charity, is a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good.
The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.
You may also have experience in areas such as Major Donor, Major Gift, Philanthropy, Major Donor Fundraiser, Major Gift Fundraiser, Philanthropy Fundraiser, Major Donor Fundraising, Major Gift Fundraising, Philanthropy Fundraising, Major Donor Partnerships Manager, Major Gift Partnerships Manager, Philanthropy Partnerships Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
As Individual Giving and Appeals Manager, you’ll deliver integrated fundraising campaigns across direct mail, email, and digital channels — helping us grow our individual giving base and strengthen donor loyalty.
Alongside driving individual and regular giving, you’ll help shape a new in-memory giving offer, build our legacy giving programme from the ground up, and grow our Named Funds programme.
Working closely with teams across the charity, you’ll design inspiring donor journeys and stewardship plans. You’ll also use data and insight to refine our approach and ensure every supporter feels truly valued.
This is an exciting opportunity to be part of a small charity making a big impact – for a fundraiser who’s not only motivated by results, but by the chance to help change the story for children with cancer.
Who are we looking for?
We’re looking for a creative and strategic fundraiser who is passionate about delivering impactful campaigns and building meaningful supporter relationships.
The ideal candidate will have:
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Demonstrable experience in managing individual giving campaigns, legacy fundraising, and / or in-memory fundraising.
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Proven experience developing compelling propositions that drive results and generate income/supporter acquisition.
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Strong planning and organisation skills, with the ability to handle multiple activities simultaneously.
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Proven record of being results-driven and achieving agreed fundraising targets ad outcomes.
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Excellent verbal and written communication as well as relationship-building skills with an ability to inspire and engage supporters.
See our Recruitment Pack for the full role description and specification and for more information about the charity.
Location: Home-based within England with regular travel to London and elsewhere in the UK as required
Interviews: 19 May 2025 (London Office)
Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Promoting equality and diversity: We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.

The client requests no contact from agencies or media sales.
This post will be responsible for supporting the Financial Controller in all aspects of the financial management of the charity. This post will take an active role in supporting both overseas and UK staff with financial management. The post will also be responsible for producing monthly/quarterly project finance reports both internally and externally. The successful candidate will be an analytical, intelligent accountant who will provide high quality support for a range of teams across the organisation. They will have the ability and communication skills to build strong working relationships at all levels across the organisation, including non-finance staff. The successful candidate will have at least two years’ experience working in a similar role and will preferably be at least part qualified.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week, Monday - Friday 9am-5pm.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff.
As a Helpline Adviser you will:
- Able to respond to victims of and those affected by crime by providing support, information and referral on to Victim Support services and other agencies
- Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
- Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
- Managing and responding appropriately to competing priorities, services and needs.
- Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.
You will need:
- Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
- Experience of organising and prioritising a complex workload.
- The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
- The ability to communicate effectively, verbally and in written form, including telephone skills
- Knowledge and understanding of:
- Relevant agencies and resources
- Importance of confidentiality and safe working practice
- Diversity issues and principles
- The impact of crime
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and
volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page
on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours.
As a Helpline Adviser you will:
- Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
- Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
- Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
- Managing and responding appropriately to competing priorities, services and needs.
- Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.
You will need:
- Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
- Experience of organising and prioritising a complex workload.
- The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
- The ability to communicate effectively, verbally and in written form, including telephone skills
- Knowledge and understanding of:
- Relevant agencies and resources
- Importance of confidentiality and safe working practice
- Diversity issues and principles
- The impact of crime
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Senior Accessibility Specialist
Reference: APR20257021
Location: Flexible in UK
Salary: £44,315.00 - £47,312.00 Per Annum
Contract: Permanent
Hours: Full Time, 37.5 hours a week – Flexible working pattens to be discussed
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Whilst we have a huge presence and influence in the conservation sector we recognise that our work is not reaching everyone. We need to enable more, and more diverse people to engage with and act for nature.
Recognising that people are at the heart of delivering our ambitions, we have an exciting opportunity for a talented person to join as Senior Accessibility Specialist.
What’s the job about?
Our 2030 strategy commits the RSPB to becoming more relevant to the communities and supporters we work with by involving a more diverse range of people. Recognising that people are at the heart of delivering our ambitions, we have an exciting opportunity for a talented person to join as Senior Accessibility Specialist. Reporting to the Head of EDI, and as part of the EDI leadership team, you’ll hold close relationships with a wide range of stakeholders across the organisation. You’ll work collaboratively to support the transformation in behaviours and skills needed to make the RSPB a more accessible and equitable place for all.
The role does have flexibility to shape and innovate but will be focused on the continuation and delivery of two main priorities:
- Working with our nature reserve teams to implement accessibility improvements that make our spaces more inclusive for Staff, Volunteers and Visitors
- Working with Communications and Learning and Development teams, internal networks and other stakeholders, to deliver better experiences for our disabled workforce from the point they apply for a role.
Essentials:
- Experienced in delivering strategic accessibility interventions and influencing positive change at all levels of a large and complex organisation and the wider sector
- Personal commitment to making a tangible difference to accessibility with a focus on physical disability, sensory disabilities and neurodiverse people and communities.
- An advocate and practitioner of accessible design and clear communication
- Background and confidence in working with people with lived experience of access barriers and providing support and advice to organisations around accessibility.
- Comfortable to proactively challenge internal policy, practices and communications to better include marginalised groups.
- Expertise on accessible communications, with experience working to improve standards of internal communications and co-designing engaging content for external communication
- Excellent interpersonal and influencing skills to role model and drive behaviour change across all areas of accessibility
- In depth knowledge of accessibility standards and best practise within the UK. Including: WCAG, social model of disability, universal design principles, access to work, reasonable adjustments and working application of the Equality Act 2010
- Significant experience of designing and delivering resources and training around accessibility in a range of formats to meet learner needs
- Strong internal and external stakeholder management skills, ability to recognise a build key relationships and influence at a sector level
- Sound understanding of intersectionality of disability and other protected characteristics and a good generalist EDI knowledge to inform specialist advice and guidance
- Strong and effective communication skills, with ability to influence leaders and mobilise other teams to act
- Strong written communication and digital presentations skills to communicate accessibility and disability inclusion to a wide range of audiences
- Analytical evaluation to inform and report on areas of focus and impact
- Awareness of project and process management to enable work to be planned and delivered to a high quality, on time and within resource capacity
Desirable:
- Experience or interest in accessibility in the Conservation section, nature or climate emergency
- Understanding of the intersectional context of race and gender equity within accessibility
- Practical experience supporting accessibility changes at visitor attractions
- Experience working in the Voluntary sector or in volunteering
- Experience of movement building or membership organisations
Additional Information
This role is available full time and permanently for 37.5 hours a week, but we welcome applications for those looking for different working patterns and are happy to discuss further with interested candidates.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
Closing date: 23:59, Wednesday 21st May 2025
Interviews will take place around the 18th and 19th of June.
Please note: We reserve the right to close this advert at any time.
Open briefings
If this sounds like the role for you and you'd like more information on what the day-to-day responsibilities are, or a chance to ask questions, please get un touch with EDI at RSPB to enquire about one of our open briefings.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
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- Location: Remote
Salary: £38,000-£42,000
Contract Type: Permanent
About Police Care UK
Police Care UK traces its roots back to 1926 following the merger of the charities Police Dependants’ Trust and the National Police Fund. Our mission is to reduce the impact of harm on police and their families across the UK.
The Charity is currently undergoing a period of growth and development and has transformed from a traditional benevolent organisation to a leader in the blue light sector. This exciting phase is allowing us to expand both our services and our reach. With our office based in Woking, Surrey, we operate throughout the UK to deliver groundbreaking research, innovation, and evidence-based action that supports the police community in coping with the impact of policing. Our work has included targeted projects within police forces aimed at improving wellbeing as well as providing emotional and financial support to serving and veteran officers, staff, and their families.
Who We’re Looking For:
We are seeking a proactive and highly self-motivated Fundraising Manager to join our team at Police Care UK and make a critical contribution towards our combined annual fundraising target of approximately £1 million.
With knowledge of the funding landscape for first responders, police, mental health, or wellbeing causes, you will take direct responsibility for income from Trusts & Foundations, Major Donors, and legacy fundraising, alongside oversight of our challenge and community events.
With strong research and writing skills, you’ll identify new funding opportunities and produce compelling, high-quality applications. You’ll also bring excellent relationship-building abilities, managing key donor relationships with care and ensuring grant compliance to maximise impact and income.
If you have a strong track record in securing significant income from trusts, foundations, grant-making bodies and major donors, and a commitment to improving mental health outcomes for those who serve, we’d love to hear from you.
Main Responsibilities:
- Develop and deliver a trusts and foundations fundraising strategy to meet agreed income targets.
- Research and identify new funding opportunities from trusts, foundations, and statutory sources.
- Write compelling, tailored funding proposals, applications, and reports.
- Work closely with finance and clinical teams to monitor and report on grant expenditure.
- Organise meetings, presentations, and site visits to engage and inspire funders.
- Provide timely updates, reports, and impact statements to funders.
- Build and maintain strong, personalised relationships with major donors through regular communication and engagement.
- Plan and deliver an effective legacy marketing strategy.
- Champion Police Care UK and the support it provides to our police, their families and the wider police service.
Experience:
- Proven experience in securing significant income from trusts, foundations, or grant-making bodies.
- Experience of raising substantial fundraising income and achieving performance targets.
- Building and nurturing relationships with grant-making bodies.
- Setting and achieving ambitious income targets from major donors.
- Experience or understanding of effective legacy marketing and administration processes.
- Working with the marketing team to showcase donor impact through storytelling and recognition opportunities.
- Working effectively with a wide range of internal and external stakeholders.
- Demonstrable experience of setting, managing and delivering against budgets, reporting on KPIs, variances and re-forecasting.
- Managing multiple deadlines and working under pressure.
Knowledge:
- Knowledge of the funding landscape for first responders, police, wellbeing and mental health causes.
- Understanding of financial budgeting and grant compliance.
- The regulatory environment for charities, Gift Aid, Fundraising Code of Conduct.
- Proficiency in fundraising databases and Microsoft Office.
Skills:
- Exceptional communication skills.
- Strong research skills to identify new funding opportunities.
- Preparing compelling, tailored proposals to inspire significant philanthropic gifts.
- Analyse donor trends and provide insights to enhance major donor fundraising strategies.
- Maintain a pipeline of prospects and manage a calendar of funding applications and deadlines.
- Strong relationship-building skills with funders and internal stakeholders.
- Ability to craft persuasive funding applications.
Additional:
- Pro-active and highly self-motivated.
- The ability to change and adapt to changing needs and circumstances.
- Ability to work collaboratively and to support a skill sharing agenda.
- An empathy with the police service and the welfare needs of police officers and their families.
Hours of work: The basic hours of work are 35 hours, Monday – Friday
Location: Remote
How to Apply: If you’re ready to join a forward-thinking charity that values innovation, empathy, and collaboration, we’d love to hear from you. You will need to submit your CV and a detailed cover letter explaining why you’re the right fit for this role. Applications are assessed on a rolling basis, so please apply as soon as you are able.
Limitations
This job description is neither exclusive nor exhaustive. The duties and responsibilities may vary from time to time in the light of changing circumstances in consultation with the jobholder.
The jobholder will be required to work within the rules and regulations of the Charity and accept the authority of the Chief Executive, who has the discretion to delegate authority to the jobholder and to withdraw it.
Equal Opportunities Policy
The Charity is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. The Charity is committed to providing equal opportunities in employment, and we will not unlawfully discriminate against job applicants, employees of the Charity, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins) religion or belief, sex or sexual orientation.
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