Community development jobs in walton on thames, surrey

Position: Senior Individual Giving Officer (Digital Acquisition)
Hours: Full-time, 35 hours a week – Part Time considered
Contract: Fixed Term - 8 Months Contract
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £33,044 per annum (Pro rata for part-time) plus excellent benefits  
Salary Band and Job Family: Band 2, Charity
you’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Are you an experienced digital fundraiser or marketer looking for a short-term opportunity to make a big impact? Do you thrive on creating campaigns that bring in new supporters and grow income?

We’re looking for a proactive and creative Senior Individual Giving Officer (Digital Acquisition) to join our friendly and ambitious fundraising team at the MS Society on an 8 month fixed-term contract. This is a fantastic opportunity to lead a key area of work and help shape the future of our digital fundraising.

Your main focus will be acquiring new supporters through digital channels — planning and delivering high-performing campaigns across paid social, PPC, email and more. You’ll also lead on developing and testing new digital fundraising products that inspire one-off and regular giving.

You might be working in digital fundraising, marketing, or performance-based acquisition. You’ll have experience running digital campaigns, analysing results, and using insight to drive improvements. You’ll also be a creative thinker who’s excited to try new approaches and help us grow.

This is a hands-on role that will also help influence strategy. You’ll work within the Individual Giving and Legacies team, but work closely with colleagues across Brand, Content, Digital and Data, and with external partners and agencies. You’ll have the chance to bring your expertise, energy and ideas to a role where your work will be seen, valued and make a real difference.

Whether you're looking for your next interim role, returning from a break, or simply seeking a rewarding short-term challenge, we’d love to hear from you.

We’re committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences.

Please note: this is a fixed term contract for 8 months.
Applications for part time between 21-24 hours will be considered, if applying for part time with state this within your cover letter. Please note stated salary will be pro rata if appointed at part time.

Closing date for applications: 9:00 on Friday 29th August 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Why work for us?

Join CARE International UK to combine hands-on technical leadership with meaningful impact. You’ll modernise a mission-critical IT environment that helps our teams tackle poverty and crisis worldwide, with genuine ownership over tooling, policies and a significant annual budget. We offer hybrid working with two days a week in our London Farringdon office, a collaborative culture that supports learning and wellbeing, and the chance to deepen your Azure and Microsoft 365 expertise while delivering change colleagues feel every day.

At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.

About you

You’re a hands-on IT leader with substantial experience in IT management or senior infrastructure roles, a strong track record in Azure migrations, and confident administration of Microsoft 365, SharePoint Online and Teams. Your technical grounding spans networking (TCP/DNS/DHCP), Windows client and server, virtualisation such as VMware vSphere, identity and access, endpoint patching, antivirus and data backup; PowerShell and ITIL familiarity are a plus. You’re able to communicate complex ideas, mentor a small team with empathy, manage suppliers astutely, stay calm under pressure, and are open to occasional international travel for projects.

About the role

You’ll run day-to-day IT operations while accelerating our cloud-first strategy—managing and optimising Azure, Microsoft 365 and Azure AD, and decommissioning legacy servers in a secure, well-governed way. The remit covers network resilience, backup and disaster recovery, MFA/SSPR and threat protection, along with knowledge management through SharePoint and our intranet. Working closely with colleagues across the organisation, you’ll integrate and support core systems such as PeopleSoft, Raiser's Edge and People First, meet SLAs within our 08:00–18:00 UK support window, oversee suppliers for value, and contribute to GDPR compliance, risk management and pragmatic adoption of automation and AI.

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.  We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

Safeguarding

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:

- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

- appropriate criminal record checks (including a Bridger check).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.

Equality and Diversity

We are committed to Equality and value Diversity.

We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to our HR Team.

We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK

Closing date: 21 September 2025

Interview date: 6 October 2025

Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking a dedicated and effective Partnerships Account Manager to join our team and support the increased demand for our provision and the continued scaling of our organisation.

The Organisation

Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and under-resourced learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have over 13 years’ experience delivering 1:1 tuition, working with hundreds of Schools and Local Authority partners across the country, reaching hundreds of pupils annually. 

As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 400 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes. 

What is the Role?

The Partnerships Account Manager will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term local council and school relationships, the Partnerships Account Manager will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. The majority of our key client relationships are with local councils, so a knowledge of how they operate would be very useful. 

The post holder will have the opportunity to line manage junior member(s) of the team, who provide essential bid-writing and administrative support to facilitate efficient and effective client management.

This role would suit someone with proven ability to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.

The role will be suited to those who have worked within an education setting and held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. The role will also be suited to those who have worked within a Local Authority setting and held the title: Commissioning Officer, Senior Case Officer, Case Officer. 

This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for under-resourced students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you!

Key Responsibilities:

1. Client Acquisition and Relationship Management

   • Proactively seek new business opportunities within assigned regions to grow the client base.

   • Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.

   • Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.

   • Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Operations teams. 

   • Maintain good internal stakeholder relationships with our Operations teams to ensure high client demands are balanced with our processes and team capacity. 

2. Strategic Planning and Development

   • Collaborate with Senior Leaders to develop strategies for client retention and growth.

   • Work closely with the wider partnerships team to align on strategic objectives and ensure seamless service delivery across functions.

   • Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.

3. Performance Monitoring and Reporting

   • Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.

   • Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.

   • Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.

   • Report to SLT on accounts, Tenders, Bids, client meetings on a regular basis

   • Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data 

4. Team Management and Support Coordination

   • Lead, mentor, and manage junior members of the team focused on bid application writing, tender management, and client-related administration.

   • Support direct reports in producing and reviewing high-quality application documents and responses that align with client requirements and enhance our partnership outcomes.

   • Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.

   • Work with other area leaders, such as our ‘Allocations’ and Recruitment teams to ensure we can fulfil referrals

   • Foster a strong working relationship between the Partnerships team and Recruitment, to ensure our application strategy is informed by tutor availability. 

5. Bid Management and Process Improvement

   • Oversee the preparation and submission of tenders and bid applications, working closely with administrators to ensure high-quality and timely submissions.

   • Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.

   • Report on bid submission performance, review client feedback to continuously improve. 

Essential Skills and Experience:

• Detailed knowledge of the UK Education Sector. 

• Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.

• Proven track record in client relationship management, with experience in sales or partnership development roles.

• Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.

• Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.

• High level of empathy and commitment to supporting under-resourced and underserved communities.

• Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.

• Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.

• Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.

• Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.ed

Desirable:

• Exceptional written communication skills, with proven confidence in drafting, editing, and refining persuasive content across a variety of formats. Experience in bid and tender writing or grant applications is advantageous, though a background in producing compelling written materials for diverse purposes is equally valued.

General

The job is subject to having the right to work in the UK, two professional references and a basic DBS check.

Why Equal Education?

• Competitive salary

• Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.

• Flexible, hybrid work environment with regular opportunities for in-person client engagement.

• Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK.

• Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.

At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.

Being you at Equal Education 

Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work. 

Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic.

People’s Palace Projects (PPP) is a research-led arts charity based at Queen Mary University of London (QMUL) and a National Portfolio Organisation (NPO) of Arts Council England (ACE). We develop collaborative arts-based projects with artists, activists, academics, policy advocates, and audiences to address social and climate injustices in the UK, Brazil and beyond. Over the past 28 years, PPP has gained national and international recognition for extensive work exploring the power of creative practices and partnering with marginalised communities to drive change. 

The next five years (2025-2030) will focus on expanding research supported by leadership transition, strengthening capacity, and strategic development, while maintaining core values of collaboration, inclusivity, and innovation. At this exciting moment, PPP is seeking a new General Manager (part-time) to deliver and develop the financial, administrative, and HR systems that anchor our energetic programme of arts research activity and support our committed team to flourish.

Job Description 

• Title: General Manager
• Hours of work: 22.5 hours per week (0.6FTE) 
• Salary: £43,000 FTE (£25,800 actual)
• Location: PPP office, Queen Mary University of London Mile End campus.
  • Hybrid homeworking is available, and there will be an occasional requirement to attend events or meetings elsewhere.
• Reporting to: Executive Director (ED) 
• Supervising: Administration & Finance Officer (A&FO) 
• Notice period: 3 months (either side) 

Key Objectives 

• To lead on the Financial Accounting & Management, Human Resources, and Administration functions of People’s Palace Projects (PPP), working closely with the Directors and A&FO. 

• To support the operations of PPP’s Board of Trustees, including managing the business planning process. 

• To manage statistical monitoring and funder reporting. 

• To contribute to PPP’s overall strategic development as a member of the Governance Group (senior management team).

A thorough list of the role's duties and responsibilities, along with the person specification, can be found in the attached application pack.

An exceptional opportunity to work with a passionate volunteer-led organisation and help shape the future of a remarkable industrial heritage site. Kempton Steam Museum, operated by Kempton Great Engines Trust, is home to the world's largest operational triple-expansion steam engine, which supplied water to much of London until 1980. Our project, Kempton: Clean Water for Life - reaching a wider audience, is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we aim to transform Kempton Steam Museum’s engagement with visitors and the local community, while enhancing support for volunteers and care of collections. Three new part-time staff roles are being created to focus on volunteering, collections and managing the project.

The part-time Museum Operations and Project Manager will manage day-to-day operations and oversee delivery of the project initiatives. We will also be recruiting a Curatorial Officer (one day per week) and a Volunteer Coordinator (two days per week).

The key responsibilities of the Museum Operations and Project Manager include overseeing daily operations in particular to build capacity, in collaboration with the Operations Committee, and developing operational policies and procedures; planning, executing and monitoring all aspects of the Heritage Fund project; line managing the Volunteer Coordinator and fostering a positive and collaborative working environment between staff and volunteers; line managing the Curatorial Assistant to ensure that collections are looked after and documented in line with best practice; working with the Curatorial Assistant and trustees to achieve Accreditation by August 2026; and managing the external consultants who will be carrying out audience development work and developing learning materials.

Lumos is an international children’s charity founded in 2005 to end the harmful practice of institutionalisation of children. Lumos’s mission is to fight for every child’s right to a family by transforming care systems around the world.  Our vision is for all children to grow up in safe and loving families. 

Despite clear evidence of the harms of institutionalisation, an estimated 5.4 million children worldwide continue to live in institutions. Separated from their families and communities, these children are deprived of the love, attention and opportunities they need to thrive. Our three-pronged approach is to prevent family separation, to protect children and to promote care reform. We’ve made important progress in closing harmful institutions and reuniting children with their families. And where children are unable to live with their birth families, we promote alternative family-based care, such as kinship care and quality foster care.  Thanks to our tireless efforts alongside many other champions of care reform, the harms of institutionalisation are now more widely understood. A global movement is underway and the UN, the EU and some large development agencies have joined individual countries in pledging to change how they care for vulnerable children.  We are committed to ensuring that global policy commitments are translated into local action, leading to sustainable change for vulnerable children.

Applicants must have the right to work in the UK. Please note that feedback will only be provided to candidates who attend an interview.

If you require any reasonable adjustments during the recruitment process, please let us know so we can discuss your needs.

Please submit your application by the closing date of 27th August 2025.

Hours: Full-time, 37.5 hours per week​

Location: Home based with frequent travel to projects in Leeds, Sheffield, Hull and Bradford.​

Contract: Permanent​

Want to work with multiple award-winning charity, FoodCycle? As Regional Manager you will represent, manage and co-ordinate your allocated regional Projects. Our Projects are spaces where volunteers are empowered to run community meals using surplus food.​

You will manage local relationships with venues, community partners, supermarkets and volunteer recruitment channels to enable this to happen. As an excellent communicator, you will manage the volunteers at each Project ensuring they are trained, supported and on-message with FoodCycle strategy, ensuring that volunteers are confident enough to self-organise and make a success of their Projects.​

You will have experience of programme planning, delivery and development including community led/owned programmes. You will also have experience of building relationships with a range of stakeholders and be passionate about food and cooking.​

There will be frequent travel to our projects in Yorkshire and The Humber, with some evening and weekend work needed to cover our projects. A full driving license and access to a vehicle for work purposes is essential for this rewarding role.​

Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and a GP helpline and private prescription service.​

How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.​​

Deadline for your application: We will be shortlisting and interviewing for this post on an ongoing basis and the vacancy will close once we have found the successful candidate.Please apply as soon as possible if interested, and no later than 11.59pm on Sunday 31st August. ​

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We are a Disability Confident Scheme member. Please email our Jobs inbox if you require assistance or adjustments when applying.​

Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.​

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.

Location: Remote (based in England & Wales with occasional travel required for biannual team days in London, termly Support Coach Team meetings in various locations, and twice termly vists to facilitators in various locations). Due to location of regional hubs, we would encourage applications from the Bristol, Liverpool and Manchester areas.

Salary: £28,665 - £30,765 pro rata (£22,932 - £24,612 actual)

Hours of work: 4 days a week (28 hours)

Contract type: Permanent

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us​

Kids Matter is one of the UK’s fastest growing children’s charities.

Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The Support Coach role involves:

• Supporting volunteer facilitators by coaching them through the opportunities, challenges and obstacles of running a Kids Matter programme
• Training and upskilling facilitators by helping run events and develop new resources
• Working with the wider Kids Matter team to encourage and strengthen Kids Matter’s church partnerships

At Kids Matter, we are committed to delivering effective coaching. All Support Coaches are given the opportunity to go through the coaching accreditation process with ICF to become an Associate Certified Coach (ACC). Kids Matter provides the support and supervision for this to take place, and will cover the cost of the accreditation if the individual remains employed as a Support Coach for the two years following applying for accreditation. If the individual leaves before two years, a percentage of the accreditation cost will be required to pay back.

About you

Are you someone who enjoys coming alongside others, encouraging and challenging them as they learn and grow? Do you have a strong understanding of the disadvantages many families face in the UK? Can you sensitively and effectively communicate with people from a wide variety of backgrounds and experiences? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision to see every child in need raised in a strong family?

Then we would love to hear from you!

How to apply

You can apply for the Support Coach position by clicking ‘Apply via Website’ and completing a copy of our online application form.

The deadline for applications is 4pm Monday 1st September 2025. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Coordinator).

Please see the job pack for more details on the role and application process.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Service User Engagement Lead to support our Criminal Justice services

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

Job Summary

Advance’s Minerva service works with women and young women and girls involved in the Criminal Justice System offering safe, targeted support and advocacy to women to help them address their complex needs in relation to the 9 pathways to offending, such as substance misuse and financial difficulties, aiming to reduce re-offending, encourage desistance amongst repeat offenders, and empower women to live safe, crime free lives.

Working as a Service User Engagement Lead you will be responsible for supporting the operational delivery of our service user engagement programme that will be a part of the Minerva service across London, including leading a team of CJS community champions and ambassadors and supporting in the oversight and delivery this programme across our 3 criminal justice services. In addition, this role requires you to build effective relationships with the criminal justice teams across London, and the regions alongside our partners and service users.

An integral part of the Service User Engagement Lead role will include delivering planned monthly supervision and ad-hoc supervision and having oversight of safeguarding and risk management for the CJS champions and ambassadors that you are working alongside. You will support the Senior Service Manager and Service Managers in delivering key information to keyworkers, in staff meetings and in day-to-day interactions to help promote the service user engagement programme.

You will lead your team and service while working collaboratively with fellow Advance managers and teams, external agencies and key stakeholders across London to provide a consistent and holistic service.

Key responsibilities and duties

• Support the recruitment, onboarding, and exit processes for champions and ambassadors including processing checks and welcome packs. Creating and supporting a positive culture of CJS Champions and ambassadors within the service
• To ensure the voice of service users is heard, valued and have influence throughout all areas of services, development design and delivery
• Supporting the CJS champions and ambassadors in post with their professional development
• Support with coproduction of projects across sites including coproduction space and service user activities, representing the views and opinions of those who access our services by leading on service user board meetings, focus groups and training sessions.
• Oversight of the welfare and wellbeing of CJS Champions and ambassadors
• Embed processes that enable you to engage with those who access our services, by listening to their views and asking for their feedback. Provide feedback and updates to those who access our services informing them of any changes and decisions.
• Work with staff and the local community to improve and develop the service, promoting our strategy
• Maintain accurate and up-to-date records on champions and ambassadors and service user engagement via our internal database and spreadsheets.
• Manage invitations, bookings, and logistics for internal and external events, meetings or workshops involving CJS community champions and ambassadors
• Ensure all CJS champion and service user information is managed confidentially and in line with Data Protection regulations.
• Keep CJS champions and ambassadors training and participation records up to date.
• Support in monitoring engagement levels and preparing basic reports or summaries on Service User Involvement champions and ambassadors.
• Be responsible for your own personal learning/development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
• Participate in supervision, training and meetings as required and assist in the development of services in line with agreed development plans.
• Work collaboratively with the Service Managers to ensure that the work supporting women in the CJS is a coherent and well organised service, meeting regularly to communicate issues across the team and reporting achievements, challenges and proposed solutions.

About You:

To be successful as the Service User Engagement Lead you will need the below experience and skills:

You are an organised and empathetic individual with experience in supporting service user involvement and champion/ambassador programmes. You’re confident managing the full lifecycle of engagement - from recruitment and onboarding to professional development and exit processes - ensuring safeguarding and data protection protocols are followed at all times. You have a strong understanding of co-production principles and are passionate about ensuring the voices of those with lived experience are heard, valued, and embedded in service design and delivery. Your ability to build positive relationships enables you to effectively support the welfare and wellbeing of community champions and ambassadors, while also engaging wider staff and community networks to improve services. With strong administrative skills, you’re confident in managing data systems, coordinating events, and maintaining accurate records. You’re proactive in monitoring engagement levels and can contribute to reporting and service development activities. Collaborative by nature, you work well within a team, communicate effectively, and are committed to continuous learning. You stay up to date with relevant legislation, policy, and best practice, and thrive in environments that value service user voice, equality, and community impact.

ow to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

• Closing Date for Applications: Sunday 31st August 2025*
• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team at Advance and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Are you a creative communicator with a passion for global education and international development? As the UK-based Fundraising and Communications Officer for United World Schools, you will play a crucial role in bridging global program activity and American donor engagement, through effective communication.

Based in London and working closely with both the Global Communications team and the US Executive Director, you will adapt real-time updates from the field into compelling, US-tailored content for digital platforms, social media, campaigns, donor materials, and events.

You’ll bring a keen understanding of audience preferences and storytelling strategies that resonate across borders.

This is a part-time, highly collaborative role ideal for someone with previous communications experience in an international setting who thrives in a cross-cultural, fast-paced environment.

Person Specification- Essential Skills & Experience

• Established experience in marketing or communications
• Proven ability to write for social media, email, and websites with clarity and impact
• Understanding of digital media trends
• Experience collaborating across departments and geographies
• Strong organisational skills and digital literacy (CMS, email platforms, content scheduling tools)
• A genuine passion for education, equity, and sustainable development

Why Apply?

This is a rare opportunity to work at the intersection of global impact and targeted donor engagement, ensuring vital education programming continues to thrive in some of the world’s most underserved communities.

By helping UWS USA tell its story in powerful, culturally relevant ways, you’ll directly support fundraising efforts that change the lives of thousands of children.

• Location: London (Hybrid – 1-2 days in the London office (Whitechapel, E1)
• Hours: Part-time (25 hours per week), permanent
• Salary: £28,000 - £32,000 (pro rata), depending on experience
• Closing Date: Rolling, applications will be reviewed on a rolling basis, please apply now to avoid disappointment

Apply now for more information or an informal chat about the role.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Substance Misuse Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Substance Misuse Worker

Location: Catford, Lewisham (Approximately 11 minute walk from Bellingham Station - Thameslink and Southeastern rail services) - The service works across two properties which are located in close proximity to each other. This service has step free access.

Salary: £29,000 (Full Time Equivalent)

Shift Pattern: 22.5 hours per week, Monday to Friday 3 days a week which can be discussed directly with the hiring manager at interview 

About the role

We are seeking a Substance Misuse Worker who has a specialism in mental health and substance use to join our team in Catford. You will be based within a 24 hour service which provides enhanced rehabilitation support to adults who have been diagnosed with severe and enduring mental health, who would benefit from an intensive rehabilitation and recovery-focused approach. Within this role, you will provide specialist knowledge and experience to support the wider team and residents to help them to overcome their personal barriers.

You will deliver evidence-based interventions based on holistic assessments to support personalised recovery, integration, and promotion of independent living skills. You will be a specialist in comorbidity, supporting the team to achieve positive outcomes for our residents. Some of your duties will include:

• Undertake joint holistic assessments, risk assessments, care plans, and interventions to support harm reduction and minimisation.
• Set up realistic and flexible strengths-based support plans, working closely with colleagues and support teams to support and advise on interventions and approaches to meet individual needs.
• Help reduce episodes of crisis and assist residents/participants to access services which can offer alternatives to crisis support.
• Work closely with support staff and clinical teams to support and advise them on interventions and approaches to meet resident/participant comorbid, complex mental health and substance misuse needs.
• Support multi-disciplinary teams and the wider community teams with support, advice, signposting, and move on care planning. 

About you

We are looking for someone who has specialist knowledge on how to support individuals with comorbid and complex needs, with experience in interventions, and in a similar role. Qualifications are desirable if paired with practical experience which is relevant to this role. We look at individual characteristics with the ability to engage with various people who may not want to receive the support, able to build trusting professional relationships, and able to demonstrate resilience, solve challenges, and be proactive. If this sounds like you, take a look at the further criteria:

• Full knowledge on comorbidity and complex needs, able to share knowledge, skills, and experience with others
• Previous experience in a similar role, providing interventions and holistic assessments and support for people experiencing mental health challenges
• Ability to provide specialist support and knowledge in risk assessment and risk management, particularly in relation to harm minimisation, substance misuse and mental health
• A commitment to promoting recovery, harm reduction, and active involvement in care planning
• Ability to apply relapse prevention models to promote sustained recovery and harm reduction
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Purpose of the Role  

To coordinate Imkaan’s engagement with parliamentary spaces, campaigns, and influencing work. The postholder will support the organisation’s advocacy strategies, develop political communications, and strengthen relationships with policymakers, stakeholders, and the media to further the rights and recognition of Black and Minoritised women and girls affected by violence.  
The Parliamentary and Campaigns Coordinator will lead Imkaan’s parliamentary engagement and campaigning activity, ensuring the voices and experiences of Black and Minoritised women and girls are heard at the highest levels of decision-making. 

You will build relationships with MPs, peers, parliamentary committees, and government departments, track legislation and policy developments, and coordinate public campaigns to influence change. You will also work closely with Imkaan’s members to support grassroots mobilisation and bring frontline voices into national conversations. 

This is a strategic and creative role for someone with strong political instincts, excellent communication skills, and a deep commitment to justice for Black and Minoritised women and girls. 

 Key Responsibilities  

1) Campaign Strategy and Development 

• Support the design and delivery of evidence-based campaigns aligned with Imkaan’s strategic priorities. 

• Work with internal teams to craft campaign messages informed by research and sector data. 

• Develop and deliver campaigns that highlight the lived experiences and rights of Black and Minoritised women and girls 

• Work with the Communications Coordinator to create campaign messaging and digital content aligned with Imkaan’s values. Support the mobilisation of members and allies around key policy moments (e.g. consultations, votes, legislation) 

• Monitor impact of campaigns and contribute to cross-organisational reflection and learning. 

• Contribute to cross-organisational policy influencing strategy and calendar 

• Track political developments, maintain contact records and parliamentary timelines 

• Ensure alignment between parliamentary work and Imkaan’s wider research, policy, and membership activity. 

• Support the Policy and Research Manager and Executive Director with high-level influencing opportunities and responses. 

2) Policy and Parliamentary Engagement 

• Monitor UK parliamentary activity, including debates, inquiries, and relevant policy developments. 

• Prepare briefings, reports, and policy responses for government and parliamentary audiences. 

• Coordinate engagement with central/local government and VAWG coalitions. 

• Build and maintain relationships with MPs, peers, parliamentary researchers, and civil servants 

• Track and respond to relevant legislation, debates, select committee work, and inquiries. 

• Coordinate Imkaan’s parliamentary engagement strategy, including briefings, evidence submissions, and event planning 

• Prepare Imkaan representatives and members for parliamentary meetings and public speaking engagements 

• Support high-impact events, including parliamentary roundtables, receptions, and cross-sector briefings. 

• Draft political content, including statements, open letters, and responses to emerging issues. 

• Support the leadership team and Board with communications materials, media briefings, and stakeholder messaging. 

• Identify and amplify stories and case studies for campaigns and public awareness. 

3) Membership and Sector Outreach 

• Disseminate Imkaan’s work and campaigns across the membership and wider VAWG sector. 

• Represent member interests within campaigns and coordinate cross-sector advocacy. 

• Support members to engage in political and public campaigning, including training, resources, and shared actions 

• Ensure campaigns reflect the priorities of frontline organisations and are shaped through regular consultation 

• Work collaboratively with partners and allies across the women’s, anti-racist, and human rights sectors.

• Evaluate campaign activities against strategic objectives and funder requirements. 

• Contribute to planning documents, project reports, and performance tracking systems. 

Person Specification 

Essential Experience 

• This post is open to Black and Minoritised women only as permitted under Schedule 9, Part 1 of the Equality Act 2010 (Occupational Requirement). 

• Experience building strategic alliances and working with policymakers or media.

• Demonstrated ability to deliver campaigns or events involving multiple stakeholders. 

• Experience working in the VAWG, criminal justice, immigration or voluntary sector. 

• Experience working in parliamentary affairs, public policy, campaigns, or advocacy within a values-led organisation. 

• Strong understanding of UK political and legislative processes, including how to influence parliamentarians and policymakers. 

• Excellent written and verbal communication skills – able to produce briefings, prepare spokespeople, and speak publicly. 

• Experience developing or delivering campaigns that create impact and mobilise public or political support. 

• Strong relationship-building skills and ability to engage confidently with a range of stakeholders.

• Deep commitment to anti-racism, intersectional feminism, and the rights of Black and Minoritised women and girls 

• Analytical ability to summarise and interpret complex policy landscapes. 

• Project management and organisational skills. 

• Media relations and knowledge of digital campaigning. 

Desirable Experience  

• Experience supporting grassroots or community-led campaigning 

• Familiarity with relevant policy areas such as VAWG, immigration, policing, education, or health 

• Understanding of framing, messaging, and movement-building in a political context 

Values and Behaviours 

• Commitment to anti-racism and feminist values. 

• Collaborative and inclusive approach to working. 

• Flexibility and responsiveness to fast-paced political developments. 

• Strong team player who contributes to shared goals and values. 

What we offer  
30 days annual leave + public holidays (pro rata) 

Flexible working arrangements

Pension contribution 

Private Health Care (BUPA) 

Meeting Free Fridays 

Supportive, feminist working environment 

Opportunities for learning and development

Venn Group are delighted to be partnered with a leading sustainability charity, committed to raising standards and driving positive change within the hospitality sector. We are seeking a proactive and motivated Fundraising Officer to play a key role in growing income streams and building strong supporter relationships.

Key responsibilities of the role:

• Implement approved sales and fundraising strategies and workplans
• Translate targets into outreach schedules, campaigns, and account plans
• Monitor market trends and provide feedback for strategy refinement
• Ensure alignment with brand, impact frameworks, and ethical standards
• Build and manage a qualified pipeline across all key funder segments
• Execute full business development cycle
• Deliver offerings (e.g. memberships, consulting, events) with consistent value
• Lead compliant bid submissions and tenders
• Develop tailored proposals, decks, and budgets using templates
• Communicate case for support with clear outcomes and partner benefits
• Collaborate with programme leads on offer packaging and pricing
• Manage onboarding, delivery, reporting, and recognition processes.
• Ensure timely and accurate grant and sponsorship reporting
• Maintain revenue forecasts and update pipeline dashboards
• Work with Finance on contracts, invoicing, and audits
• Apply pricing and margin guidelines; ensure compliance.
• Follow fundraising, data privacy, and ethics policies.
• Provide content for marketing and lead-generation campaigns
• Help build internal capacity on donor relations and pipeline hygiene
• Integrate KPIs and impact narratives into pitches and proposals
• Keep CRM data accurate and meet activity SLAs
• Track and improve conversion rates and pipeline performance
• Share market feedback to refine strategies and offerings

Ideal candidate profile:

• Strong proposal writing, pitching and negotiation skills
• Demonstrated success executing sales and/or fundraising plans with measurable revenue delivery
• Experience delivering defined sponsorships, partnerships, or commercial offers tied to programmes/services
• Charity / Hospitality sector experience

Agency reference number: J90493

Location: Central London

Duration: 6 months temp – permanent

Pay rate: £18 - £20 per hour

Working hours: 35 hours per week

Working pattern: Hybrid (2/3 days per week on-site)

This vacancy will be actively shortlisted, so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

About us  

We’re Morden College: an almshouse charity providing older people with housing in south-east London. At the heart of everything we do is our goal to improve the lives of our residents so that they can live well for as long as possible. Our community of 250 older people live in Morden College’s almshouse accommodation at Blackheath and Beckenham, and in our care home. We are committed to enabling our residents to live independent, fulfilling, and healthy lives while receiving the right level of support when needed. Residents enjoy a range of events and activities to take part in, and each site offers facilities for socialising including putting and croquet lawns, bars, and Café 19 in the John Morden Centre at Blackheath. 

As part of the Morden College team, you will play a key role in challenging ageism, promoting healthy ageing, and fostering social connection. We value equity, diversity, and inclusion and embrace technology to ensure sustainable and high-quality services. Our community is a place where both residents and staff thrive. 

About the role and who we are looking for 

We are seeking a Sustainability and Evaluation Officer to play a vital role in helping us build the foundations of our sustainability and impact work during a key period of organisational development and change. 

Reporting to our Sustainability and Impact Lead, this role will provide essential analytical, coordination, and stakeholder engagement support as we: 

• Develop and implement a Monitoring, Evaluation and Learning (MEL) framework 

• Complete our first environmental and social impact baseline assessment 

• Prepare our first Sustainability and Impact Report 

• Begin embedding ESG (Environmental, Social, and Governance) and sustainability principles into all aspects of our operations and services. 

Much of this work will involve identifying and organising data currently dispersed across the organisation (e.g. spreadsheets, systems, teams), contributing to the development of a new CRM system, and building processes and tools that enable us to better measure, evaluate and communicate our impact. 

You will work closely with colleagues across all departments – particularly in resident services, property, hospitality & commercial, IT and finance – as well as with residents and external partners.  You’ll also help ensure sustainability and impact considerations are built into how we make decisions, improve services, and report externally. 

This role is ideal for someone early to mid-career with strong data and evaluation skills, excellent attention to detail, and an interest in how environmental and social change happens within complex organisations.  If you’re proactive, values-driven, and excited to shape something new, we’d love to hear from you. 

Main duties and responsibilities    

1. Data discovery and management 

• Locate, clean, and organise data from across the charity (including resident services, environmental data, property portfolio, HR and finance) 

• Help define and implement consistent data collection processes to improve quality and accessibility of information 

2. Evaluation and learning 

• Support the development and implementation of our Monitoring, Evaluation and Learning (MEL) framework 

• Conduct or contribute to evaluations using both quantitative and qualitative methods 

• Gather resident feedback through interviews, surveys, focus groups, or other participatory methods 

3. Sustainability and ESG support 

• Assist in collating environmental and ESG data (e.g. waste, water, energy, transport, emissions) from across our sites and operations 

• Support the analysis and presentation of environmental data for our baseline assessment and future reporting 

• Contribute to the integration of ESG standards into reporting and planning 

4. System and process development 

• Work with colleagues and external providers to define impact-related data requirements for our new CRM system 

• Support data migration, clean-up, and integration activities linked to sustainability and impact 

5. Reporting and communication 

• Contribute to the development of our first Sustainability and Impact Report 

• Produce clear, accessible summaries, visualisations, dashboards, and insights for internal and external audiences

6. Grants and service impact 

• Support the monitoring and analysis of our charitable giving and grant-making (including out-pensions and grant organisations) 

• Help identify how we can better evidence the impact of our services to residents and other stakeholders 

7. Coordination and admin support 

• Provide administrative, scheduling, and coordination support across sustainability and evaluation projects 

• Contribute to stakeholder engagement activities with residents, partners and staff 

Person specification 

Essential 

• Experience working with data: gathering, cleaning, analysing, and presenting it clearly and effectively 

• Knowledge of evaluation and research methods (qualitative and quantitative) 

• Understanding of MEL, impact evaluation, or theory of change approaches 

• Strong interpersonal and communication skills; able to build trust, work collaboratively, and explain complex ideas in accessible ways 

• Strong organisational and project management skills with attention to detail 

• Ability to work independently, take initiative, and manage multiple priorities 

• Comfortable using Excel and other data tools (e.g. Power BI, Tableau, survey tools) 

• Interest or experience in ESG, sustainability, or social impact 

• Awareness of data ethics, confidentiality, and responsible data use 

Desirable 

• Experience working in a housing, charity or public sector, environment 

• Familiarity with CRM systems and experience supporting system development or data migration 

• Knowledge of ESG or sustainability frameworks (e.g. SRS, SDGs, GRI, TCFD) 

• Experience engaging with service users, residents, or communities in a participatory way 

• Experience working with or engaging older people, particularly in residential, community, or service settings 

This job description is not meant to be exhaustive and will be reviewed and amended as necessary to meet the changing needs of the organisation.  It will also be used as the basis for determination of objectives and the contents will be used as part of the appraisal process