Community Development Officer Jobs in Hammersmith, Greater London

Please note that this is a fixed-term contract for 8 months, starting September 2024

Location: Flexible with some paid travel to London (if based outside of London)​

A little bit about the role 

We seek a graduate with excellent communication skills for our Recruitment team. You must be able to manage data, multitask, and adapt to dynamic environments. Enhance Frontline’s social worker training selection process with autonomy and a commitment to continuous improvement.

The Recruitment team is responsible for sourcing, selecting and hiring for 500 places for Approach Social Work (previously known as the Frontline programme) in local authorities across England.

We think the internship at Frontline is unlike other internships. You’ll be given plenty of opportunity to develop key skills for your future career, while also holding a core role within the team. You will be joining us at our busiest time and so will have day to day coordinator responsibilities throughout the year. This makes it a great first step into your career as you’ll have real practical examples to take forward. You will work with the Selection Manager and Selection Officers to ensure the delivery of a highly effective and efficient recruitment process and to ensure the candidate experience is positive throughout.

Some key responsibilities include:

• Facilitate at Approach Social Work assessment centres, supporting assessors and sharing responsibility for ensuring days run smoothly and consistently​
• Manage the logistics involved in planning and delivering over 40 assessment centre days (e.g. responding to candidate queries, monitoring candidate sign up, scheduling assessors)​
• Act as first point of contact for candidates experiencing technical difficulties with IT systems used as part of selection process.

A little bit about you 

The role would suit a recent graduate with experience in event planning, logistics coordination, or customer service. We’re looking for someone who is detail-oriented and excels at managing multiple tasks and priorities. The ideal candidate will be a strong communicator who can support candidates through the selection process, troubleshoot technical issues, and ensure smooth operations at assessment centers.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

Job Purpose

In the ever-changing environment of youth work, it is vital that within Slough we have both, safe spaces for young people to develop positive and trusting relationships and opportunities for them to develop their talents, skills and aspirations.

Together As One (formerly Aik Saath) has delivered a variety of youth services across Slough for over 25 years and a young carers service for almost 10 years.

“Young carers are children and young people (up to the age of 18 or 25 with SEND) whose life is affected by looking after someone with a disability or long-term illness. The person they care for may be a parent, a sibling, another family member or a friend, but need not necessarily live in the same house as them. The care that young carers give may be practical, physical and/or emotional.”

The terms ‘disability’ and ‘long-term illness’ do not just mean a physical disability or illness, but also cover, for example, mental illness, learning disability, substance misuse, frailty and old age.

Job Role

Working closely with the Chief Executive and the wider Together As One team, you will support the development and delivery of our Young Carers Service in Slough. This will involve the oversight of any emergent funding or contracts and the reporting requirements back to the funders. This post will involve adapting and coordinating a service around the service users’ needs.

You will work in partnership with Slough Children Frist and Slough Borough Council and ensure a coordinated approach to supporting young carers is maintained including the transition from a young carer to an adult carer pathway is developed and formed. Promotion of the service will be a key aspect of this role and you will ensure that the service is promoted across various platforms.

The role will be required to network and maintain relationships with our strategic partners, including the ability to attend key meetings to develop the Slough Young Carers offer. You will become the main point of contact for the triage of referrals and communications.

You will work to identify and support volunteers to become engaged within our services and provision. You will collate a range of data, information and imagery that creates evidence of your work and the impact it is making not only to young people but also to the wider community.

There is scope for you to be creative in this role and make a significant difference to the young people you work with. This is a very exciting and varied role and as such, a flexible approach to work including willingness to take on tasks outside of the normal remit and to work irregular hours, is essential in this role.

As an employee of Together As One, you will enjoy a wide and varied portfolio of work allowing you to build on your current skills and expertise for which suitable training and support will be provided.

Location: Home based with frequent travel to projects in Hucknall, Broxtowe-Aspley, Sutton-in-Ashfield, Mansfield and soon to be opening in Leicester in 2024.​​

As Regional Manager you will represent, manage and co-ordinate FoodCycle meals for your allocated regional Projects. Our Projects are spaces where volunteers are empowered to run their own community meals using surplus food. You will manage local relationships with venues, community partners, supermarkets and volunteer recruitment channels to enable this to happen. You will continually be looking to increase our impact by working towards targets of increased meals served to our guests, expanding our existing Projects and setting up new ones within East Midlands.​

An excellent communicator, you will manage the volunteers at each Project ensuring they are trained, supported and on-message with FoodCycle strategy. You will have experience of recruiting and managing volunteers, as well as programme development and delivery.​

This role will require some attendance at our Community Meals projects, to support with delivery as necessary, which will include evening and weekend work. A full driving license and access to a vehicle for work purposes is essential for this exciting role.​

Benefits: We offer 26.5 working days (this includes 3.5 days for the Christmas close down) plus additional holiday for length of service, up to a maximum of 30 days (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.​

How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.​

Deadline for your application:11.59pm on Monday 24 June 2024.​

Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview (likely to be sent between 24 – 26 June)​

Interviews: planned for Tuesday 2 July.​

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.​

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.

Rays of Sunshine is an award-winning national charity that brightens the lives of seriously ill young people and their families by granting wishes and providing ongoing support in hospital and within the community. Every day of the year the charity gives brave and deserving children across the UK the chance to put their illness on hold and do something they have previously only dreamed of.

The role:

We are seeking a Wish Granter with a “can-do” attitude to deliver bespoke, creative, high-quality and meaningful experiences to seriously ill children and their families. You will be responsible for planning and managing a portfolio of wish experiences including researching, planning and booking experiences, negotiating quotes and gift in kind with vendors and managing timeframes and budgets.

Requirements:

Creativity, organisational skills and the ability to empathise and communicate with wish children and their families are all key to this role. You will need to have excellent organisational skills, experience in project or event management, and ideally have some experience working with children and young people. 

• Place of work: Berkeley House, 304 Regents Park Road, London N3 2JX.
• Hybrid working is available with a minimum of 2 days in the office
• Salary: £27k - £33k
• Contract: Full time (37.5 hours per week) Permanent 
• Benefits: Unlimited annual leave 
• Learning, development and training opportunities

Closing date: for applications  Sunday 30th June 2024

Interviews: Monday 8th July 2024

Dear Candidate, 
Thank you for your interest in the solicitor role at the Black Equity Organisation. 
The role will be a stimulating and inspiring opportunity for an experienced equality and discrimination lawyer to work pro actively and strategically to use the law as a tool for change. 

BEO is a civil rights charity that was set up to challenge and dismantle systemic racism. We work with Black communities by using campaigning, policy and research in conjunction with the law to effect meaningful change. 
Legal services are central to BEO. We are therefore looking for someone of 4yrs PQE who has experience in social welfare, human rights, public and administration law and who seeks an opportunity to use those skills specifically in the area of challenging systemic racism. 

In the last year we have been developing our relationships with partner organisations, ranging from community groups, our stakeholder law firms, NGOs and law firms experienced in equality and discrimination law, to deliver legal services. The role holder will be required to build on and expand these relationships so that BEO can offer quality legal advice to Back communities in the nations and regions across the United Kingdom. 
We are building our internal legal team so that we can provide targeted legal support to Black communities. We are looking for someone to work with the Director of Legal Services and Policy to ensure that high quality legal advice, support and representation are the hallmark of BEO. 

Apart from delivering targeted legal advice and representation and identifying and running strategic litigation cases, the role holder will be required to think creatively to assist in fundraising and campaigning to develop a sustainable legal service. BEO does not have a Legal Aid Agency contract so self funds all legal work. BEO is a small team, so the role holder must have the skills and confidence to work on their own initiative as well as with members of other teams in BEO. 

About You-
We are looking for someone who is excited about being part of a team that will build a legal service and who can work with Black communities and be guided by them. 
You will also be able to demonstrate that you are aware that Black communities are not homogeneous and you will bring this understanding to the way that you approach your work and interact with clients, our partners and community organisations. 

Your qualities will include an understanding that intersectionality is relevant in all that we do at BEO and that your assessment of how we use the law will be seen through that lens. 

You will be someone who has lived experience of or insight and comprehension of the impact of racism on all aspects of the lives of members of Black communities. 

In return we offer flexible, hybrid working from day one, a 5% employer pension contribution, a generous leave, maternity and parental leave package together with a strong focus on wellbeing and the chance to be part of the task of dismantling structural racism

If this sounds like you, please do click apply!. 

Job title: Media Officer

Salary: £34,042 per annum

Location: 5.7 The Loom, 14 Gower’s Walk, London, E1 8PY (UK Hybrid Working)

Contract/Hours: 35 hours per week, Full Time, Permanent

Benefits

• 33 days of holidays including bank holidays plus Christmas office closure.
• Option to buy or sell holiday days.
• Generous pension scheme of up to 10% employer contribution.
• Bike loan scheme for the purchase of a new bike.
• LinkedIn Learning with an extensive number of courses available.
• Employee Assistance Programme.

Fairtrade Foundation is recruiting for a Media Officer to work within the media section of the Public Affairs Team on the development and delivery of media strategies and campaigns.  You will need to build and maintain relationships with print, broadcast, and digital media outlets, to ensure impactful coverage of Fairtrade and its positive impact for producers. 

The role is a vital and highly visible one within the Foundation. You will join a small high performing team that creates, develops, and promotes compelling stories about Fairtrade to increase awareness of Fairtrade's work, our mission and help influence for a fairer trade system, as well as playing a key role in events such as the Fairtrade Fortnight. You will have excellent writing skills, along with experience of working in a busy press office dealing directly with journalists and managing the external media monitoring and press clippings services. You will often be first point of contact for journalist enquiries. You should also have experience of using web content management systems and specialist journalist contact databases. If you have experience of organising events for journalists with the aim of securing media coverage, that’s great, but it’s not essential.

It’s an exciting time to join the Fairtrade Foundation – we are about to celebrate 30 years of the FAIRTRADE Mark in the UK. Fairtrade Foundation is a passionate and ambitious development organisation committed to tackling poverty and injustice through trade. We are best known as the independent, not-for-profit body behind the FAIRTRADE Mark, a product label assuring consumers that their purchase helps disadvantaged farmers and workers in developing countries secure a better deal.

Fairtrade changes the way trade works through better prices, decent working conditions and a fairer deal for farmers and workers around the world. Globally, across all Fairtrade members, we share a vision of a world in which all farmers and workers can enjoy secure and sustainable livelihoods, fulfil their potential and decide on their future. To achieve this we connect disadvantaged farmers and workers with consumers, promote fairer trading conditions, and empower farmers and workers to combat poverty, strengthen their position and take more control of their lives.

The Fairtrade Foundation is an equal opportunities employer, offers flexible working and welcomes applications from all sections of the community. We particularly welcome applications from candidates with ethnically diverse backgrounds, LGBTQ+ candidates and from candidates with disabilities, because we would like to increase the representation of these groups at this level. We want to do this because we know greater diversity will lead to greater results for producers and farmers around the world.

Closing date: 10am, 21 June 2024

Interviews will take place: 4 July 2024

We are seeking a skilled and dedicated individuals to join our fundraising team as a Supporter Engagement Officer. In this role, you will play a vital role in building and growing relationships with our individual donors and managing digital campaigns and challenge events to help the team raise as much funding as possible to support people experiencing homelessness across London.

About the role:

As the Supporter Engagement Officer, you will be responsible for the stewardship of new and existing donors to becoming regular Single Homeless Project supporters. Working closely with the Supporter Engagement Lead and alongside the fundraising team, you will contribute towards the delivery of achieving SHP's overarching vision of a society where everyone has a place to call home and the chance to live a fulfilling life.

In your role, you will be responsible for building and delivering a successful supporter engagement campaigns focusing on:

• Building and growing relationships with our fantastic supporters throughout their journey with Single Homeless Project.
• Supporting with the management and delivery of a portfolio of fundraising events.
• Developing and delivering engaging digital campaigns and content through our online portfolio of products and emergency appeals.
• Working with internal SHP departments to create new concepts for supporter engagement.
• Stewarding new and existing donors to become regular supporters of Single Homeless Project.

Please note the role will follow a hybrid working model, with two days working in our head office in Kings Cross and 3 days WFH.

About you: 

• Highly numerate and attentive to detail, with strong analytical skills and the ability to think strategically. 
• Entrepreneurial, results-driven and able to work on own initiative and also as part of a team, meeting deadlines under pressure.
• Experience of working on digital campaigns and understanding of PPC advertising.
• Experience working with other internal departments to maximise collaboration and impact between the teams.
• Experience building and managing relationships with individual donors and external funders.

About us:

Over the past few years we have seen an incredible growth across all areas of fundraising and we are offering you the chance to learn and grow your experience as part of a fast-paced, dynamic, and respected team within SHP. There are plenty of opportunities lead, co-create and collaborate with other departments and some of London's most exciting businesses to develop new paths for helping fund and solve the problem of homelessness in our City. We are a team that has hybrid and flexible working with two days a week in the office. 

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

Important info:

Closing Date: Sunday 30th June at midnight

Interview Date: Week commencing Monday 8th July 

Please note we will be interviewing candidates as applications are submitted, we reserve the right to close the vacancy early if the positions are filled, please submit your application as soon as possible. 

This post will require an Enhanced DBS check to be processed for the successful applicant.

Location: Homebased/hybrid, within commutable distance of Central Office, London, Peckham  
Contract Type: Permanent/ Part time 
Salary: £28,350 

They are looking for an outstanding Fundraising Officer to join their team. If you have a keen interest in the Criminal Justice System and are passionate about supporting people affected by imprisonment, they’d love to hear from you. 

The majority of their voluntary income comes from Trusts and Foundations, helping to further their work with prisoners, former prisoners and their children and families. Consequently, this is a vital role in the fundraising team. They enjoy warm and committed relationships with a wide range of trusts and foundations and have a robust trust pipeline contributing to core and specific restricted projects. 

As the Fundraising Officer (Trusts & Foundations), you will support the Senior Development Manager (Trusts & Foundations) to raise vital grant income to support their charitable services and activities. This is a varied role which will involve you helping to identify potential new sources of grant funding from charitable trusts & foundations, whilst ensuring the very best stewardship of a portfolio of their existing relationships. 

If you’re an experienced trusts fundraiser wanting to step up and take responsibility for your own portfolio of small to medium-sized grants, please get in touch! 

What they offer: 

They offer a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team. 

How to apply: 

Please apply with your CV and a supporting statement (max 2 pages) outlining specifically how you meet the criteria outlined in the person specification. 

They reserve the right to close this vacancy early if they receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

Other information: 

They are an equal opportunity employer and welcome all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). 

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 5-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), and a Disclosure and Barring Service check. 

They are a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families. 

Their vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. They work for the common good of Society, taking a public health-based approach. They work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care. 

Their volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. They are a diverse, inclusive, modern, and collaborative charity. They build effective partnerships and sustainable solutions based on their well-established understanding of the systems in which they work, and on their historic values and ethos developed through their 120+ years of service delivery. 

Benefits: 

Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance. 

You may also have experience in the following: Development Manager, Advancement Officer, Donations Coordinator, Philanthropy Officer, Fundraising Coordinator, Development Associate, Fund Development Officer, and Fundraising Specialist. 

REF-214654 

Director of Research (Maternity Cover)

The My Name’5 Doddie Foundation has a single, clear vision: a world free of Motor Neuron Disease (MND). In the relentless pursuit of this goal, we are committed to funding research projects to accelerate the development of meaningful treatments, focusing on the projects that are most likely to impact people with MND positively.

The Director of Research is a key position in the organisation that leads our research activities, managing a small team as we invest in a prioritised and focused research portfolio. Working alongside the CEO and senior leadership team, you will be responsible for overseeing a research strategy that fits seamlessly with the Foundation’s vision, ensuring we have the expertise and resources required to support our programme and initiatives.

As someone with experience working in a scientific research role, you will have the ability to interpret, analyse and utilise research findings and developments, with a deep understanding of the drug discovery and development landscape. You will be someone who constantly seeks out new research approaches, methodologies and funding models, ensuring that the Foundation remains at the forefront with its innovative practices. Knowledge of the research grants system is essential; we’re looking for someone who can hit the ground running. You will care about the impact of our work, developing an excellent understanding of the MND field and placing those living with MND at the heart of every decision you make, while ensuring all funded projects continue to meet our goals and financial requirements.

Strong communication skills are central to this role. The successful candidate will be comfortable demonstrating our expertise and position in the MND community and communicating developments, insights and critical milestones both internally and externally. Influencing and relationship building will come naturally to you, and you’ll be the kind of person who can work with diverse personalities from a wide variety of professional backgrounds. Playing a key role in championing the Foundation, you will also lead the ambitions of the organisation. Your contribution will be integral to our success.

If you’re proactive, organised and highly motivated to make a material difference for those living with MND, then we would love to hear from you. Come and be part of the cure – no job could be more rewarding.

Prospectus are excited to be working exclusively with Cochrane to help them recruit for their new  Director of Development and External Relations. Cochrane is an international charitable organisation formed to synthesise medical research findings to facilitate evidence-based choices about health interventions involving health professionals, patients and policy makers. It includes review groups that are based at research institutions worldwide. Cochrane has approximately 30,000 volunteer experts from around the world.

This role is offered on a permanent basis paying a salary of circa £90,000 per annum with flexible remote working arrangements and occasional meetings at their London office.

Cochrane's work providing accessible, credible information to improve global health - has never been more important or relevant than it is today.  This Director of Development and External Relations role is an extraordinary opportunity for an inspirational, experienced, and authentic leader, passionate about evidence and health care, to join Cochrane and inspire significant donors globally to support a truly impactful cause. 

They are seeking someone with experience working in a multi-stakeholder environment, ideally in a global context, with exceptional interpersonal and communication skills with proven capacity to develop influential internal and external relationships.

They are looking for a candidate who is thoughtful, curious, and with a supportive leadership style who can bring a strong track record of leading teams; fostering a high-performing fundraising culture and growing income.  Critically, the ideal candidate will share their vision of a world of better health for all people where decisions about health and care are informed by high-quality evidence.   

Cochrane is a global community and they value the diverse range of experience that this brings.  They strive to be an equal opportunities employer and welcome application from people from all races, religions, genders, sexual orientation, lived experience or ability. 

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Firas El Dib and Rhiannon Mehta at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Philanthropy Officer: Join the Fight Against MS! (£36,309 - £38,786 pa)

Are you passionate about making a difference in people's lives? Do you want to be part of a community that's strong enough to stop MS?

The MS Society is looking for a dedicated Philanthropy Officer to help us raise vital funds and drive our mission forward.

Location: London office (N4) with flexible remote working Salary: £36,309 - £38,786 per annum Benefits: 38 days annual leave (including bank holidays), enhanced pension scheme, employee assistance programme, cycle to work scheme

About the Role: As our Philanthropy Officer, you'll play a crucial role in generating income through building meaningful relationships with high-value supporters.

You'll have the opportunity to:

• Manage your own portfolio of philanthropists, crafting personalised engagement plans
• Collaborate with our highly committed Appeal Board and senior leadership to cultivate major gifts
• Secure significant gifts to help deliver services and fund our pioneering research programme
• Contribute to an ambitious team that's revolutionising MS treatment and support

About You: You're a relationship builder with a flair for storytelling and a drive to exceed targets.

You have:

• Experience in philanthropy fundraising with a proven track record of securing major gifts
• Exceptional communication skills - both written and verbal
• The ability to work collaboratively and influence a wide range of stakeholders
• A proactive, solution-focused approach

Why Join Us? At the MS Society, we're united by our mission to stop MS in its tracks. We offer:

• A supportive, inclusive culture where your ideas are valued
• Investment in your development with training opportunities and clear progression paths
• The chance to work alongside leading scientists, campaigners, and people living with MS
• Smart working options to support your work-life balance
• Enhanced leave for new parents, carers, and those affected by disability or family circumstances

Every day, you'll see the impact of your work as we edge closer to our goal: a world free from the effects of MS. Your contribution will directly improve lives and accelerate ground-breaking research.

Ready to Take on This Rewarding Challenge? If you're excited to use your skills for good and join a team that's changing the future for people with MS, we want to hear from you! Apply by 9am on Tuesday 25 June 2024.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Hours: Part-time, 18.75 hours per week    

Contract: Permanent

Salary: £30,285 - £32,330, pro-rata per annum  

Location: Stoke Newington, London

Start date:  June 2024

Our client Peter Bedford Housing Association (PBHA) is a housing association with charitable aims that create positive change in people’s lives. As well as homes and support, PBHA empowers people to learn, access work and discover their creative talents. Based in Hackney, Islington and Newham, PBHA work with people who are homeless, have mental ill health, learning difficulties and multiple needs. PBHA’s work enables people to move on and lead independent lives.

PBHA are committed to an asset based and psychologically informed approach to their work. Mutual support, participation and personal development for both staff and service users is key to this.

The role:

Housing Officers work within PBHA’s Housing Team to provide a quality housing management service to tenants with additional tenancy sustainment needs. Post holders will work from PBHA’s main office in Haggerston, with access to local offices where appropriate. However, most of the work will be in tenants’ homes in the community. The post holder will be issued the IT equipment necessary to facilitate mobile working.

Aims of the post

Housing Officers work with vulnerable tenants to enable them to sustain their tenancy and participate in their community.

Specific Responsibilities

• To be responsible for working a caseload of tenants within a locality.

• Identifying individual tenancy needs through assessment and an identified Housing Plan detailing risks, needs and move on plans.

• Regular contact with tenants as per plan.

• Provide a weekly housing management drop in at PBHA’s hubs.

• Ensure that tenants apply for benefits where eligible, and signpost tenants to information on how to maximise income

• Record and monitor any breaches of tenancy agreement and work proactively and within procedures to resolve them.

• Liaise with housing officers, the finance and adult learning departments to provide effective prevention and management of rent issues, escalating where necessary in accordance with arrears policy and standard operating procedures.

• Liaise with colleagues to ensure void targets are met and properties are let within agreed timescale.

• Assist in the moving in/out process.

• Ensure tenants understand their rights and responsibilities in their occupancy agreements.

• Deal with complaints, nuisance and tenancy disputes as they arise. Work with tenants to promote self-help and mediation approaches to dispute resolution and address and escalate in line with procedure.

• Inspect and order furniture, assisting tenants where they are able to do so.

• Recharge former tenants where applicable.

• Carry out regular building inspections, helping tenants to report repairs.

• Take pride in PBHA’s property and assets and encourage tenants to do so.

• Enforce the conditions of tenancy that enable PBHA to undertake urgent works such as gas servicing.

• Carry out H&S and fire checks and assessment, liaising closely with others to ensure that follow up actions are completed.

• Report safeguarding concerns as appropriate.

Customer Focused Services

• Promote and support tenants/participants to access PBHA’s participation and co-production opportunities.

• Adhere to lone-working procedures.

• To positively promote and signpost tenants and participants to report complaints in line with PBHA’s practice.

• To have a collaborative and co-operative approach towards resolving complaints, working with colleagues across teams and departments.

• To take collective responsibility for any shortfalls identified through complaints.

• To act within the Professional Standards for engaging with complaints as set by the Chartered Institute of Housing.

Team Responsibilities

• Providing a reception service at the office.

• Involvement in the selection and induction of new workers and volunteers.

• Taking part in planning the team’s work and the annual plan.

• Ensuring that proper records are kept and information is passed to other team members as necessary.

• To ensure that PBHA’s computerised and manual systems are accurately updated specifically in relation to contact with tenants and service users.

• To meet required standards and contract compliance o commissioning bodies where PBHA delivers a service.

General Responsibilities

• Participate in key meetings

• Contribute to policy development, income generation, strategic and annual planning, corporate and cross-team activities, external partnerships and promotional activities as required

• Promote, develop and support PBHA’s ethos, values and impact

• Provide cover for other managers and workers

All staff are expected to:

• Work co-operatively as part of a team and with other teams

• Be involved in the selection and training of new workers and volunteers

• Participate in staff training and development activities, staff supervisions, appraisals and all relevant meetings

• Ensure the observation of all PBHA’s policies and practices, including those relating to equality and diversity, data, health and safety, financial control, standing orders, sustainability, recruitment, supervision, appraisals, sickness and disciplinary

• Plan and organise own work with a minimum of day to day supervision

• Undertake all other reasonable duties

General Information

Please note that:

• Postholders must recognise the needs of the organisation to adapt the role and responsibilities of the postholder as is necessary.

• All PBHA work premises are non-smoking. 

Access Information 

The post is based at our Hubs. The Kingsland Hub site has one level and is accessible to wheelchair users. Clissold and Isledon Hubs have step-only access. The role involves travel within Hackney and Islington and working in tenants’ homes.

Accountability

The post holder is accountable to the Housing Coordinator (Supported Housing).

Main Conditions of Service

This is a part-time position. The post is for 18.75 hours per week. Duties will occasionally be carried out over evenings and some public holidays. Overtime is not paid but in line with Agile working, hours can be averaged out over a 2-week period. PBHA implements Agile working practices which are to be negotiated with the line manager.

Annual leave entitlement is 26 days per year (pro rata) plus normal bank holidays pro rata (inclusive of bank holidays). This will rise after each completed year of service to a maximum of 30 days (pro rata).

Salaries are revised each year. The starting salary for this post will be £30,285 pro rata (SCP 8-12).

The post holder will be auto enrolled to be a member of the organisation's contributory pension scheme if eligible.

In common with all posts at PBHA, confirmation of appointment is subject to a probationary period (6 months).

PBHA is committed to equal opportunities and anti-discriminatory practice and is striving to be an anti-racist organisation.

Role Requirements:

Although we are keeping direct experience/knowledge requirements to a minimum, we do need you to use the application form or covering letter to demonstrate your capabilities, in relation to each point listed under essential requirements in the role requirements. Where relevant use your answers to illustrate how your competences have helped you achieve positive results.

The minimum experience required for the post is:

• To have worked in a paid or voluntary capacity with at least one of the following groups: people who have mental ill health; learning difficulties; people who have been homeless and rootless; or people who have alcohol-related problems.

• To have an understanding of the particular wellbeing needs of minority ethnic groups.

The competencies required for the post are the ability to:

• Can positively contribute and take initiative; good negotiation skills

• To be positive, resourceful, and resilient when working in a challenging environment

• Able to constructively challenge and lead positive change

• Promotes positive risk taking and helping people to find their own solutions to engrained challenges.

• Understanding and ability to manage boundaries effectively, including awareness of limits of own competence, role and responsibilities

• Good verbal, written & positive interpersonal communication skills, ensuring that stakeholders are treated with respect and dignity

• Ability to manage, plan and take responsibility for your own caseload

• Organise work effectively by prioritising, planning and excellent time management

• Establish productive partnerships with a range of key stakeholders

• Good computer literacy including the ability to use Windows applications and word processing and database packages. This also includes the ability to use the internet and to draft and send e-mails.

The successful candidate will need to be committed to:

• PBHA’s Equality and Diversity policy

• Co-operative team working.

• Have the flexibility to accommodate work responsibilities that occasionally extend beyond normal working hours at short notice.

PBHA offers in return:

• 26 days annual leave plus bank holidays, rising to 30 days with service

• Company pension scheme with employer matching up to 5% of contributions

• Agile working

• Eye care vouchers

• Cycle to work scheme

• Enhanced company sick pay

To apply, please register your interest and we will send you an application form to complete. Using an application form supports equal opportunities and anti-discriminatory practices.

Peter Bedford Housing Association is an Equal Opportunities employer who support an inclusive culture and diversity for their staff and those they represent. They are committed to encouraging further growth from diverse groups, and welcome applications from people of all abilities and under-represented groups. Currently, PBHA have an underrepresentation from men and disabled communities. As such, they particularly welcome applicants from these groups.

We’re hiring!

Contact is the UK charity for families with disabled children. Charity number 284912 (England and Wales). We support families, bring families together and help families take action for others – whatever their child’s disability or medical condition. We firmly believe that with the right support, families with disabled children can overcome the challenges they face, take control of their futures and focus on what matters: being together and growing together. 

Thanks to funding from the National Lottery Community Fund, we’ve got a fantastic opportunity for someone passionate about working with us to make a real difference to families caring for children with additional needs in Wales.

Your role

In this part-time, home-based role, as our new information officer, you’ll be providing vital information and support to families with disabled children in Wales, helping them adapt and recover from the Cost-of-Living Crisis and Pandemic as part of our new Building Resilience Project, across different regions of Wales.

What we’re looking for

• Knowledge and experience in working with and supporting families with disabled children in Wales.
• Good knowledge and experience in information work – specific to Wales
• Experience researching information and collaborating on producing newsletters, e-bulletins, website pages, publications
• Excellent organisational and administrative skills, along with digital skills.
• Knowledge and experience of the issues and concerns that affect families who have disabled children e.g. leisure provision, education, and respite care.
• Ability to work effectively with others as part of a team

How to apply

Please return a completed application form along with an equal opportunities monitoring form (downloadable as part of the job pack) by the date stated below.

The role is home-based and can be done from anywhere in Wales, but we have a preference for candidates living in the following counties; Wrexham, Flintshire, Denbighshire, Conwy, Gwynedd, Powys, Newport, Monmouthshire, and Cardiff.

Important dates

Closing date:  Sunday 7 July 2024 at 23:59
Interview date: Tuesday 16 July 2024

Swyddog Gwybodaeth, Cymru

Cyflog: £31,364 pro rata

Oriau: 21 awr yr wythnos

Contract: Contract tymor penodol – 22 Ebrill 2027

Lleoliad: Gweithio o gartref, Cymru

Rydym yn recriwtio!

Contact yw’r elusen yn y DU i deuluoedd sydd â phlant anabl. Rhif elusen 284912 (Cymru a Lloegr). Rydym yn cefnogi teuluoedd, yn dod â theuluoedd at ei gilydd ac yn helpu teuluoedd i weithredu dros eraill – beth bynnag fo anabledd neu gyflwr meddygol eu plentyn. O gael y cymorth iawn, credwn yn gryf y gall teuluoedd sydd â phlant anabl oresgyn yr heriau sy’n eu hwynebu, cymryd rheolaeth ar eu dyfodol a chanolbwyntio ar yr hyn sy’n bwysig: bod gyda’i gilydd a thyfu gyda’i gilydd.

Gydag arian gan Gronfa Gymunedol y Loteri Genedlaethol, dyma gyfle gwych i rywun sydd yn frwdfrydig am weithio gyda ni i wneud gwir wahaniaeth i deuluoedd sy’n gofalu am blant sydd ag anghenion ychwanegol yng Nghymru.

Eich rôl chi

Byddwch chi, ein swyddog gwybodaeth newydd, yn gweithio’n rhan amser ac o’ch cartref i ddarparu gwybodaeth a chymorth hanfodol i deuluoedd sydd â phlant anabl yng Nghymru. Byddwch yn eu helpu i addasu a dod dros yr Argyfwng Costau Byw a’r Pandemig, yn rhan o’n Prosiect Datblygu Gwytnwch newydd, ar draws gwahanol ranbarthau yng Nghymru.

Yr hyn yr ydym ni’n chwilio amdano

• Gwybodaeth a phrofiad o weithio gyda theuluoedd sydd â phlant anabl yng Nghymru, a’u cefnogi.
• Gwybodaeth a phrofiad da o waith yn ymwneud â gwybodaeth – penodol i Gymru
• Profiad o ymchwilio i wybodaeth a chydweithio ar greu newyddlenni, e-fwletinau, tudalennau gwefan, cyhoeddiadau.
• Sgiliau trefnu a gweinyddol rhagorol, ynghyd â sgiliau digidol.
• Gwybodaeth a phrofiad o’r materion a’r pryderon sy’n effeithio ar deuluoedd sydd â phlant anabl e.e. darpariaeth hamdden, addysg a gofal seibiant.
• Gallu gweithio’n effeithiol gydag eraill yn rhan o dîm

Mwy o wybodaeth

Cewch fwy o wybodaeth am beth fydd y swydd hon yn ei olygu yn y pecyn swydd

Gellir gwneud y rôl hon o gartref o unrhyw le yng Nghymru, ond byddai’n well gennym ymgeiswyr sy’n byw yn y siroedd hyn: Wrecsam, Sir y Fflint, Sir Ddinbych, Conwy, Gwynedd, Powys, Casnewydd, Sir Fynwy a Chaerdydd.

Croesewir ceisiadau gan rieni sy’n ofalwyr sydd â phrofiad o ofalu am blentyn sydd ag anabledd neu gyflwr meddygol ac sydd eisiau camu’n ôl i gyflogaeth am dâl.

Sut i wneud cais

Cwblhewch ffurflen gais a ffurflen monitro cyfleoedd cyfartal (gellir lawrlwytho yn rhan o’r pecyn swydd) a’u hanfon erbyn y dyddiad a nodir isod.

Dyddiadau pwysig

Dyddiad cau: 07.07.2024 at 23:59
Dyddiad cyfweld: 16.07.2024

Director of People and Culture, L'Arche in the UK

ABOUT L'ARCHE 

L'Arche is a worldwide movement of people with and without learning disabilities building community together. We aim to be a beacon for our society - of what social care can be, what life with learning disabilities can be, and what a human society can be.

L'Arche in the UK is a registered charity and a regulated provider of care and support. Our 11 Communities in England, Scotland and Wales offer a varied mix of adult supported living, registered care, and day services.

Our UK annual turnover is about £20m. Well over a thousand people across the UK belong to a L'Arche Community, including about 300 people with learning disabilities and more than 700 employees and volunteers.

ABOUT THE ROLE

Reports to: National Leader / CEO

Direct reports: HR Advisor, Head of Learning and Development

Salary: £72,800 (plus London weighting where appropriate)

Location: Hybrid, with 2-3 days a week in our London office, or in another L'Arche location. (If your base is outside London, you can expect to spend 2-3 days a month in the London office). The role includes regular travel to L'Arche Communities UK-wide, and to national meetings. 

Hours of work: 37.5 hours per week, full time

Purpose of the role:

Lead people vision, strategy, systems and services that make L'Arche a great place to work, belong, and grow in Community - so that we live out our mission and values.

Key responsibilities:

Vision and values

• Lead L'Arche in our identity as a life-giving place to work, belong and grow, in line with our mission and values.
• Develop a coherent vision and strategy for L'Arche as a place where people can flourish.
• Integrate this people vision into organisation-wide ambitions, priorities and initiatives.
• Build clarity and confidence about how to bring together the L'Arche focus on community, mutuality, and spirituality.

Recruitment, retention, and belonging

• Build a L'Arche-wide focus on belonging, wellbeing and employee retention.
• Oversee recruitment strategy and processes across l'Arche.
• Lead on workforces strategy, pay and rewards.
• Support L'Arche Communities to welcome a new generation of volunteers and friends.
• Lead employee and volunteer engagement, and build a culture of co-creation, ownership, and voice for everyone.

Learning, development, and formation

• Oversee co-production and roll-out of a new Values, Skills and Behaviours Framework.
• Lead a new initiative on line management skills and culture.
• Oversee the national Learning and Development team in providing central programmes for assistant and leader induction and leadership development.
• Support Communities to identify and develop future leaders.
• Oversee development and implementation of an overall strategy for learning, development, and formation.

HR structures, strategy, and services

• Ensure L'Arche has the skills, policies, systems, and information for consistently good and compliant HR services and line management.
• Review and lead people functions across L'Arche, to ensure clear, coherent, and cost-effective HR services.
• Manage the HR team, Learning and Development team, and national HR and L&D budgets.
• Oversee the accuracy and relevance of admin and data systems.
• Oversee HR employee relations and whistleblowing across l'Arche.

Leadership

• Champion the mission of L'Arche and model our values.
• Contribute expertise on HR, inclusion, employment law and learning and development to wider discussions.
• Maximise the voice, power, and engagement of employees and of people with learning disabilities.

A full role description and person specification can be found in the Recruitment Pack.

The closing date for applications is midnight on Sunday 16 June. 

The first round of interviews will be online, between 28 June and 5 July.

To apply, please answer the questions on our online application form.

Please also read our privacy notice for job applicants.