Community development worker jobs
Job Title: Safeguarding Officer
Reporting to: Chief Operating Officer
Professional Supervision: The Regional Safeguarding Lead
Contract: Permanent
Salary: £22,500 per annum (FTE £39,375)
Hours per week: 20 hours
Annual Leave: 25 days plus bank holidays (Pro Rota)
Role Description
The Safeguarding Officer will lead and oversee all aspects of safeguarding within St Edmundsbury Cathedral, ensuring that the Cathedral remains a safe, supportive, and inclusive environment for children, young people, and vulnerable adults.
You will be responsible for ensuring that the Cathedral meets all statutory safeguarding obligations and complies fully with the Church of England’s national safeguarding policies, diocesan frameworks, and relevant legislation. This includes proactively identifying potential risks, responding appropriately to safeguarding concerns, and ensuring effective reporting and case management in partnership with the Diocesan Safeguarding Team and statutory agencies.
Beyond compliance, this role is about embedding a culture of care, accountability, and transparency across the Cathedral community. You will support clergy, staff, and volunteers to understand their safeguarding responsibilities, ensure safer recruitment and training practices, and provide guidance and reassurance when safeguarding issues arise.
By acting as a source of expert advice, leadership, and advocacy, the Safeguarding Officer will help the Cathedral community uphold the highest standards of safety, dignity, and pastoral care, ensuring that everyone, regardless of age, background, or circumstance, can participate fully and confidently in Cathedral life.
The Cathedral Safeguarding Officer has operational authority within the Cathedral (subject to agreement with the Diocesan Safeguarding Officer with respect to responding to concerns and allegations against Church officers) for the following responsibilities, arranged according to the Church of England’s National Safeguarding Standards.
These four National Safeguarding Standards provide the framework for effective safeguarding practice across all Church settings:
- Culture, Leadership, and Capacity – Promoting a culture where safeguarding is embedded in every aspect of Cathedral life, ensuring that leaders, clergy, staff, and volunteers model and champion best practice.
 - Prevention – Implementing robust safer recruitment, induction, and training processes, and proactively identifying and mitigating potential safeguarding risks.
 - Responding to Concerns – Ensuring that all concerns, disclosures, and allegations are taken seriously, responded to promptly, and managed in partnership with statutory agencies and the Diocesan Safeguarding Team.
 - Learning, Supervision, and Quality Assurance – Fostering continual improvement through regular review, reflection, and evaluation of safeguarding practice, ensuring accountability and transparency at all levels.
 
Together, these standards guide the Cathedral’s commitment to providing a safe, nurturing, and trustworthy environment for all who engage with its worship, ministry, and community life.
Key Responsibilities
Strategic leadership
- Act as the Cathedral’s primary safeguarding lead, providing authoritative advice and operational oversight to the Chapter, leadership team, clergy, staff and volunteers.
 - Ensure compliance with national Church of England safeguarding guidance, diocesan requirements and all relevant statutory legislation.
 - Develop, maintain and drive a measurable safeguarding action plan and improvement programme, ensuring policies and practice are implemented consistently across Cathedral activities.
 - Produce clear, timely safeguarding reports and briefings for Chapter and committees translating case and compliance information into strategic recommendations.
 - Actively promote a culture of accountability and continuous improvement, supporting leaders to embed safeguarding into planning, events, recruitment and everyday practice.
 - Engaging in professional supervision and quality assurance provided by the relevant Regional Safeguarding Lead, and in continual professional development, including ensuring that the requirements of the National Safeguarding Learning and Development Framework for Safeguarding Officers are met.
 
Safer recruitment
- Lead and oversee safer recruitment processes for all paid roles and volunteer positions, ensuring job descriptions, interviews and selection processes assess safeguarding suitability.
 - Support managers to make informed recruitment decisions and ensure all new starters receive safeguarding induction and appropriate supervision.
 
Case management
- Receive, triage and respond to safeguarding concerns and disclosures quickly and sensitively, ensuring the safety and welfare of those involved.
 - Undertake initial risk and needs assessments and make appropriate referrals to statutory agencies and the Diocesan Safeguarding Team.
 - Support and co-ordinate multi-agency responses where required, and follow agreed safeguarding pathways.
 - Provide pastoral support and signposting to victims/survivors while ensuring appropriate boundaries, confidentiality and access to specialist support services.
 - Manage allegations involving staff or volunteers in line with diocesan procedures, ensuring safe working arrangements are put in place while enquiries proceed.
 - Maintain accurate, secure and auditable case records, ensuring all documentation complies with data protection (GDPR) and Cathedral record-keeping protocols
 
Meetings & governance
- Attend safeguarding-related meetings, including the Safeguarding Committee, Guild Committee and Forum, providing briefings, presenting reports and highlighting risks and compliance matters.
 - Prepare agendas, papers and minutes as required; maintain an action log and follow up to ensure agreed actions are completed.
 - Escalate unresolved risks or urgent safeguarding matters to Chapter and senior leadership in a timely and constructive manner.
 - Attend Diocesan Safeguarding Advisory Panel (DSAP) Meetings.
 
Training & awareness
- Lead on Cathedral safeguarding training, coordinate and deliver induction and refresher training for staff, volunteers, and clergy.
 - Maintain up-to-date records of safeguarding training for all staff and volunteers (showing completion and renewal dates).
 - Create accessible safeguarding information and communications for the Cathedral community (e.g., weekly bulletin items, posters, webpages and event briefings) to raise awareness and reinforce good practice.
 - Provide tailored briefings for high-risk roles and ongoing advice to managers and supervisors on safeguarding responsibilities.
 - To evaluate training to ensure that learnings have been embedded.
 
Policy & risk management
- Review, update and implement the Cathedral’s safeguarding policies and procedures on a regular schedule (and sooner where guidance or case learning requires change).
 - Lead safeguarding risk assessments for services, events, volunteer activities and external bookings; provide straightforward, action-focused mitigation plans for event organisers and hirers.
 - Conduct audits and spot-checks to ensure practice aligns with policy and report findings with recommended improvements.
 - Ensure contractors, partner organisations and hirers meet required safeguarding standards and that any safeguarding responsibilities are set out contractually where appropriate.
 
Additional duties and professional development
- Provide clear, timely advice within agreed working hours and support any out-of-hours arrangements for urgent safeguarding concerns as agreed with Chapter.
 - Maintain your own professional development through training, supervision and membership of relevant safeguarding networks; ensure learning is shared across the Cathedral.
 - Carry out any other reasonable duties that support the effective delivery of safeguarding across the Cathedral.
 - Attend the East Anglia Regional Safeguarding Network meeting three times a year, with other DSOs and CSO in the region
 
Key Relationships
- In the Cathedral, the Dean provides leadership concerning safeguarding, supported by Chapter and senior leadership team requiring good working relationships with both clergy and lay colleagues.
 - It is essential that the CSO forms excellent working relationships with key people in the Diocese, including: the Diocesan Safeguarding Officer (DSO), the safeguarding team and other relevant staff; the chair and membership of diocesan safeguarding governance structures e.g., the Diocesan Safeguarding Advisory Panel (DSAP) and relevant sub-groups; and the National Safeguarding Team.
 - It is essential to have good connections with colleagues in relevant local third sector agencies, including those working in the fields of homelessness, poverty, domestic abuse, mental health, substance misuse, refugee support, language and learning support, etc. Adults and children who are using, have used or may use the services of the cathedral, particularly in relation to safeguarding.
 
Person Spesification
Essential Qualities
Qualifications
- Relevant safeguarding qualification/training, or willingness to undertake
 
Experience
- Substantial experience working with safeguarding in roles involving children and/or adults at risk.
 - Handling safeguarding referrals, disclosures, and case management.
 - Liaising with statutory services such as police, social care, and health agencies.
 - Delivering safeguarding training or workshops to diverse audiences.
 - Producing reports, maintaining accurate records, and managing confidential data.
 
Knowledge
- Excellent understanding of current safeguarding legislation, guidance, and best practice for children and adults.
 - Knowledge of safer recruitment principles and DBS requirements.
 - Understanding of GDPR and secure data management in relation to safeguarding.
 - Awareness of the Church of England’s safeguarding frameworks and National Safeguarding Standards (or willingness to learn).
 
Skills and Abilities
- Strong ability to assess risk and make clear, evidence-based decisions.
 - Excellent verbal and written communication skills, with the ability to communicate sensitively and appropriately at all levels.
 - Effective relationship-building skills, including working collaboratively with clergy, volunteers, statutory agencies, and community stakeholders.
 - High levels of organisation and attention to detail, with the ability to manage multiple priorities calmly and effectively.
 - Confident in designing and delivering safeguarding training and briefings.
 
Personal Qualities
- Integrity, resilience, and discretion when managing sensitive information.
 - Empathy and pastoral sensitivity towards those impacted by abuse or allegations.
 - A collaborative, approachable, and supportive leadership style.
 - Ability to remain calm and make sound decisions in challenging situations.
 - Commitment to promoting equality, diversity, and inclusion.
 - Respect for the Cathedral’s Christian values and willingness to work within its ethos.
 
Desired Qualities
Qualifications
- Relevant professional qualification (e.g. social work, education, counselling, youth work, nursing, or safeguarding).
 - Membership of a relevant safeguarding or professional network.
 
Experience
- Experience working in a Church of England context or other faith-based safeguarding setting.
 - Experience of developing and implementing safeguarding policies and risk assessments.
 
Knowledge
- Knowledge of trauma-informed approaches when supporting victims/survivors.
 - Familiarity with Diocesan Safeguarding Adviser (DSA) roles and procedures.
 
Skills and Abilities
- Experience in facilitating safeguarding learning using innovative or digital approaches.
 - Competence in using safeguarding case management systems or CRMs.
 
Other Requirements
- Willingness to undergo enhanced DBS checks, including barred lists.
 - Flexibility to attend occasional evening or weekend meetings and events.
 - Commitment to completing all mandatory safeguarding and leadership training as required by the Cathedral and Diocese.
 
Closing Date: Wednesday 12 November
It is our aim to be a centre for learning, both for the Christian faith and beyond.



                    The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rising Sun Domestic Violence and Abuse Service (Rising Sun) is an independent charity in Kent working to prevent domestic abuse and improve the lives of survivors and their children suffering from its effects. We have an ambitious vision for a world in which women and children live free from actual or threatened domestic abuse and all forms of violence.
Our team provide a range of services to adults and children who’ve experienced domestic abuse. We understand the impact of domestic abuse on survivors, so we listen to individual needs and respond in a trauma informed way. We provide one-to-one support and also deliver therapeutically informed group programmes to help survivors to recognise healthy/unhealthy behaviours in relationships and to understand the impact of domestic abuse. Bringing survivors together validates experiences and enables them to draw strength from one another.
As an Administrator, you will be a key member of our frontline team working alongside specialist domestic abuse workers and providing essential support as a valued member of the team.
You will be involved in a range of tasks that contribute to the smooth running of our services, including processing incoming referrals and answering our main office phoneline, dealing with referral queries as well as supporting survivors to access support. You will also be involved in coordinating our group programmes for survivors, and our One Stop Shop drop ins.
As the first point of contact for both professionals and survivors you will be instrumental in ensuring they feel heard and supported, through your empathetic and understanding response.
In addition to day to day administrative tasks, you will have the opportunity to attend training and learn about our domestic abuse services and the Rising Sun Framework which underpins everything we do. There are also regular team meetings and activities to promote wellbeing which are a great way to get to know your amazing colleagues.
We are looking for an organised, flexible and proactive individual who enjoys learning and is confident at following processes and using MS Word and Excel.
As part of our passionate and committed team of approximately 50 staff, our aspiration is that you will thrive and develop in this varied role. You will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.
Equal Opportunities
Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups, as we are on a journey to increase diversity in our team. Flexible working is available in most roles, and we strive to accommodate the needs of all applicants and team members.
Main duties and Responsibilities
Admin Tasks
- Process incoming referrals to our services
 - Liaise with referrers and team members as required and respond to queries efficiently
 - Coordinate participants and materials for survivor group programmes and team training sessions
 - Coordinate the rota for One Stop Shop drop-ins
 - Respond to enquiries received via our phone or admin email account
 - Work as part of a team to ensure the phone line is answered at times advertised on our website and coordinate call-backs to survivors from DA workers if needed
 - Provide one-off/short term support to survivors calling the phone line, such as listening, information about available services, basic safety planning, completing a referral form[ET1]
 - Input information to spreadsheets and our case management system
 - Develop our administrative processes to improve effectiveness
 - Work with and provide support to the wider team as required
 
General
- Uphold the core values of the Rising Sun and work towards our vision.
 - Work professionally and to a high standard
 - Demonstrate a personal commitment to continued professional development
 - Protect the safety and security of the Rising Sun service users, team, volunteers and buildings, and the confidentiality of records and other information
 - Uphold the rights of women, children and young people who have experienced domestic abuse
 - Ensure the effective implementation of all Rising Sun’s policies and procedures, including Safeguarding Children, Safeguarding Adults and Data Protection.
 - Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.
 
This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.
Person Specification
The successful candidate will demonstrate the following experience, knowledge, skills and personal qualities. (D = Desirable)
Experience
- Experience in an administrative role
 - Experience working across different teams (D)
 - Experience coordinating events/activities (D)
 - Experience of working for a charity or not for profit organisation (D)
 - Experience of supporting or providing advice to survivors of domestic abuse
 
Knowledge and Skills
- Excellent planning and organisation skills with the ability to prioritise
 - Confident using MS Office including Word, Excel and PowerPoint
 - Excellent communication skills, both written and verbal
 - Effective team working skills
 - Good understanding of the dynamics of domestic abuse and its impact on survivors
 - Confident using On Track, our case management system (D)
 
Personal Qualities
- Passionate about the aim and values of the Rising Sun
 - Self-motivated and pro-active
 - Solution focused and creative in approaching new challenges
 - Committed to equal opportunities, safeguarding and maintaining confidentiality
 - Able to attend occasional evening and weekend events with notice to further the aims of the organisation (time off in lieu will be given)
 
Please visit our website to learn more about Rising Sun, and download and fill out an application form if you feel that this role would be a good fit for you. Please demonstrating how you meet the requirements of the person specification in your personal statement.
Our vision is a world in which all women and children live free from actual or threatened domestic abuse and all forms of violence.
                    The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: This role is pan-London and will involve work from our Brent, London (Central), and Croydon Skylights. The successful applicant can choose to be based with their line manager located at either Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT, or 50 – 52 Commercial Street, London, E1 6LT.
Contract: Permanent
About the role
Working across the Crisis teams in London, you will lead on the delivery of our volunteer programme. You will be responsible for the recruitment of new volunteers, the support of existing volunteers and volunteer supervisors to maintain a positive volunteer experience. You will work across teams to ensure volunteers’ experience of volunteering is positive and play a key role in volunteer retention. You will be collaborative and dynamic in working with the team to identify and develop new volunteering opportunities. You will have the ability and confidence to increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will be flexible and innovative in reaching a diverse group of people from across the local community.
You will have experience of working with people who are socially excluded or with support needs. You will understand the importance of delivering equitable services and can empower our members to share their experience and contribute to continuous service adaptations and improvements. You will be creative and inclusive in establishing service-specific member involvement opportunities so members can influence our service locally. You will work across teams to ensure we deliver our service with people experiencing homelessness, instead of delivering a service to people experiencing homelessness. You will work with the central Crisis team to respond to member involvement opportunities, influencing policy and providing members with the opportunity to share their story with the wider public and media.
About you
- Experience of developing and implementing volunteer programmes.
 
- Experience of working with socially isolated and excluded groups.
 
- Awareness of psychologically informed approaches.
 
- Person-centred, sensitive, and empathetic to the needs of members.
 
- A track record of successful partnership working.
 
- Flexible and adaptable to change.
 
- A strong team player, able to use own initiative and reflect on own practice.
 
If you are interested in hearing more this role hear more about the role, we are hosting an open evening online to all prospective applicants:
Monday 3rd November, 2025, between 6:30pm-7:30pm
Join the meeting now
Meeting ID: 330 277 982 070 6
Passcode: ML7tM9Mo
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage
 - Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
 - Pension scheme with an employer contribution of 8.5%
 - 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
 - Enhanced maternity, paternity, shared parental, and adoption pay.
 - Flexible working around the core hours 10am-4pm
 - Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)
 
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Tuesday 4 November 2025 at 23:59
Interview date process: Competency-based interview and interview task. Part of the interview will involve a pre-prepared presentation
Interview date and location: Thursday 20 November 2025 (in-person) at Crisis Skylight Brent, 1-2 Bank Buildings, High Street, NW10 4LT
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094 
The client requests no contact from agencies or media sales.
We're looking for a driven, enthusiastic and resilient Housing Coordinator to join our Gateway Service in Southwark.
£25,169.00 per annum, working 35 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
 - Free DBS
 - Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
 - Fully paid induction programme and further training
 - ILM courses and Apprenticeship Programmes
 - Healthcare Cashplan through our partner Healthshield
 
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Main duties include:
- Provide first point of contact on site for Local Authority staff, occupants, Look Ahead colleagues, contractors and visitors
 - Carry out day to day management of the building including managing breaches of house rules, including alerting Local Authority when tenancy enforcement action is required
 
The post-holder will:
- Be the main point of contact for Local Authority partner and contractors and carry out day to day management of the building and the facilities
 - Manage all void processes - void inspections and void event monitoring
 - Report maintenance issues and repairs
 
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
 - Excellent time management skills to prioritise tasks in a logical and systematic way.
 - Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
 
What you'll bring:
- 2 years experience of working in housing or a related field.
 - Experience of liaising with housing benefit departments ,council tax and other external agencies.
 
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
 - We are Caring and Compassionate.
 - We are Inclusive and Trusted.
 - We work in Partnership and are One-Team.
 
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full job decription on Our website
We're looking for an analytical, collaborative, and adaptable Data Integration Specialist to join our Performance Team located at our Head Office in Islington.
£45,000.00 - £50,000.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
 - Free DBS
 - Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
 - Fully paid induction programme and further training
 - ILM courses and Apprenticeship Programmes
 - Cycle to work scheme
 - Employee Assistance Programme for 24-7 confidential support
 - Online wellbeing resources
 - A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
 - Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
 
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
This is a 12-month fixed-term contract.
As a Data Integration Specialist you will play a key role in ensuring the success of Look Ahead's Move Forward transformation programme where we are currently adopting several new systems and integration structure in the next 12 months.
This role is as much about stakeholder engagement s it is about the technical credits, and will suit applicants with a firm knowledge of data management frameworks as well as experience in project management in a data or IT setting.
You will support the organisation to manage information securely and effectively, and your work will help drive the success of our data strategy.
Look Ahead offers a hybrid working environment. The post holder will work at our Headquarters in Caledonian Road at least two days per week (Mondays and Thursdays).
For a full job description, please visit our website.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
- We have a strong social purpose and we live and work by our values:
 - We focus on Excellence and innovation.
 - We are Caring and Compassionate.
 - We are Inclusive and Trusted.
 
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Bilingual Resettlement Worker will provide culturally and linguistically tailored casework support to refugee households—including both adults and children—resettling in Hampshire under the UK Government Resettlement Programme. This includes the Afghan Resettlement Programme (ARP), the United Kingdom Resettlement Scheme (UKRS), Community Sponsorship, and other eligible schemes. The postholder will help families access essential services, understand their rights and entitlements, and build the confidence and knowledge needed to live independently in the UK. Support will be delivered in English and Dari/Pashto through one-on-one assistance and group sessions. This support will be provided within client’s homes, within partner officers and remotely.
Key Working Relationships
Position will reports to the Senior Resettlement Officer. This position will work closely with all staff involved in the delivery of the Hampshire Resettlement and Integration Support Service. This will include Senior Resettlement Officers, Bilingual Resettlement Officers, Resettlement Officers, ESOL Coordinator, Education Officer, Community and Engagement Officer and Project Officer. This position will work closely with staff at our partner organisation, Citizens Advice Rushmoor.
KEY ACCOUNTABILITIES
Support to households (70%)
· Provide practical casework support to refugee households, ensuring timely access to housing, income, healthcare, education, and other statutory services.
· Research, identify and outreach to services and resources that enable clients to meet their short and long-term goals and facilitate external referrals.
· Deliver group session support, including orientation sessions on life in the UK, both virtually and in person.
· Support the completion and regular review of individual Support Plans, using the Outcomes Star tool.
· Advocate, verbally and in written form, on behalf of clients with service providers and statutory agencies.
Key Administrative tasks (20%)
· Ensure timely and accurate compliance to all reporting requirements, including database management, case noting, and file maintenance. This will require completion of accurate and timely records and case notes in line with data protection and reporting requirements.
· Assist with project logistics, such as arranging essential items for clients, setting up the training rooms or events and preparing participant materials.
· Provide flexible administrative support to meet the project needs.
Ways of working (10%)
· Collaborate with partners, local councils, charities, schools, and diaspora organisations.
· Attend multi-agency coordination meetings and contribute to service development.
· Regularly gather client and partner feedback in order to assess programming needs and responsiveness through focus groups, key informant interviews and surveys.
· Carry out all the above in accordance with the aims, values and policies of International Rescue Committee, in particular in relation to safeguarding, confidentiality, impartiality and Equal Opportunities.
PERSON SPECIFICATION
Essential
Skills, Knowledge and Qualifications:
· Strong written and verbal communication skills: the ability to communicate effectively with colleagues, partners and clients in both English and Dari/Pashto.**
· Excellent interpersonal and relationship building skills, with the confidence to navigate and maintain a wide range of internal and external partnerships.
· Good IT skills, including proficiency in using Microsoft Office and experience leading meetings or trainings via online platforms such as Microsoft Teams and Zoom.**
· Ability to travel regularly throughout the service delivery area.**
· Ability to work flexibly both independently and collaboratively as part of a team.
· Ability to work in line with confidentiality and safeguarding standards.
· Ability to handle multiple priorities and deadlines and to quickly learn information systems.
· Access to a personal vehicle.
Experience:
· Minimum two years of related experience, paid or voluntary, working with refugees, asylum seekers or other vulnerable populations in Hampshire.**
· Proven ability to plan and deliver group workshops and educational sessions in diverse, multi-lingual and cross-cultural environments.
· Experience handling confidential documents and sensitive information.**
· Lived experience of forced migration, resettlement, or navigating support systems as a refugee or asylum seeker.
· Prior experience of using a client relationship management system.
Must be available to start on the 1st December 2025.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Night Support Coach
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Night Support Coach
Location: Havering, Close to Harold Wood Elizabeth Line station. Please note that this service does not have step free access.
Salary: £27,000
Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 20:00 - 09:30 which includes 12.5 hour shifts with 1 hour unpaid break, approximately 3 shifts per week. You may need to be flexible on these hours as per service requirements.
About the Role
We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises (IAP) covering the night shift on a rolling rota. You will play a key role in supporting our residents who have left prison and are based within a residential setting to reintegrate into the community. You will develop and engage with our residents to produce tailored support plans which support their individual needs in successful rehabilitation and reintegration within the community. You will identify their needs, goals and skills, and then support and motivate them to achieve their potential. The service holds a strong focus on public protection and effective risk management.
Key Responsibilities include:
- Ensuring the safety and wellbeing of residents and participants at all times
 - Engaging with residents throughout the night, ensuring they are adhering to their license conditions. This may include planning activities to engage with them such as movie nights, games nights, and other activities applicable
 - Be a valued and reliable member of the team on the night shift, completing handovers for day colleagues for a seamless service
 - Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
 - Focusing on empowering our residents to take control over their lives and meet their personal goals
 
About You
We're looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all. You will be comfortable working within the criminal justice setting, and supporting residents to have access to the tools and resources to better enhance their quality of life after their release from prison. You will have an understanding of criminal justice settings and will have the ability to build meaningful rapport with others who have multiple and complex needs and backgrounds. We look for adaptability, proactiveness, and confidence within your own skillset and ability to drive meaningful impact. We also look for:
- Understanding of the housing and social needs of people with multiple and complex needs
 - Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
 - Ability to use IT systems to record case notes, email relevant people, and use other software required within the role
 - Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
 - Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
 
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 10th November.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
 - Employer Pension Contribution
 - Eligibility to register with Blue Light Discount Card
 - Access to discounted tickets for music events, shows, sports and more
 - Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
 - Training and Development, including access to courses, upskilling, and progression plans
 - Employee Assistance Programme, including counselling
 - Life Assurance Scheme
 - Cycle-to-work scheme
 - Annual Staff Awards
 - EDI Ambassador programme
 
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
The client requests no contact from agencies or media sales.
This permanent, full-time role, to which the Circuit has made an initial five-year commitment, is Circuit-wide, but locally based. The person appointed will help lead the development of a Circuit-led New Places for New People (NPNP) initiative for and with young people within the Circuit, which we anticipate will lead to the upscaling of this area of ministry in the medium term.
We are seeking a collaborative self-starter who is able to work in strategically missional ways in order to reach and disciple young people, in enabling them to flourish in every part of their lives. You are likely to hold a degree-level qualification in Theology, or a subject related to this area of ministry. Ideally, this might be a professionally-qualifying JNC award. Applicants not holding a JNC, or equivalent, may still be considered.
A specific faith is an essential requirement for this role and in accordance with the Equality Act, 2010, it is an occupational requirement that the successful candidate is a practising Christian.
The post-holder will have access to office space at The Well Methodist Church, 164 North Road, Darlington, DL1 2EL. However, travel across the Circuit will be required and the post-holder must have access to their own transport. Some evening and weekend work will be required. At least one day will be free from responsibility each week.
We encourage enquires and welcome informal conversations about the role via email to Graham Bright, Community Pastor, The Well Methodist Church. A job information pack and application form accompanies this advert, or, can be found on our website. Please note, we are, regrettably, unable to offer, or support, visa sponsorship at this time. To be considered for this post, completed application forms must be received by email before midday on Thursday 20 November, 2025.
Employer matched pension contributions subject to maximum of 6% of salary - a contribution towards relocation may be possible.
Interview dates will be mutually agreed with candidates.
Location: Central London 
Salary: £33,524 per annum (including London Weighting) 
Contract: Full-time, Fixed Term (35 hours/week)
Your new company 
This respected London-based charity is known for its inclusive culture and commitment to supporting vulnerable communities. With a strong focus on professional development and employee wellbeing, the organisation offers a collaborative environment where your HR and learning expertise will make a meaningful impact.
Your new role 
As People and Learning Coordinator, you'll provide high-quality administrative support across the full employee lifecycle. From recruitment and onboarding to payroll and learning & development, you'll play a key role in ensuring smooth HR operations and effective staff engagement. You'll manage systems, track training, support internal communications, and contribute to people-focused projects that drive continuous improvement.
What you'll need to succeed 
We're looking for someone with:
- Significant experience in HR administration or a People Services function
 - Strong understanding of employment policies, legislation, and best practices
 - Excellent communication and interpersonal skills across diverse teams
 - High-level organisational and planning skills with the ability to manage competing priorities
 - Proficiency in Microsoft Office and HR systems (e.g. IRIS or similar)
 - Ability to handle sensitive information with discretion and professionalism
 - A proactive, problem-solving mindset and collaborative approach
 - Experience coordinating recruitment, payroll, and training activities
 
Desirable: CIPD Level 3 qualification and experience in the charity sector.
What you'll get in return 
- Competitive salary with London Weighting
 - 34 days annual leave including bank holidays
 - Pension scheme and employee benefits
 - A supportive and inclusive workplace culture
 - Opportunities for professional development
 - The chance to contribute to meaningful social impact
 
What you need to do now
If you're a detail-oriented HR professional with a passion for learning and development, we'd love to hear from you. Click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Purpose
This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
 - To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
 - To provide a true alternative to A&E via a non-clinical drop-in service to support clients
 - To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
 - To contribute to an improvement in individual mental wellbeing.
 - To remain a source of independent support for all clients.
 - To treat service users with respect, dignity and personalised support
 - To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
 - To increase self-management skills of those accessing the service
 - To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
 - To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
 
The Role
The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of senior support workers and support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site and allocated borough following the borough-based approach. This role directly supports the service managers in keeping to a high standard service. The role will include implementing a smooth running of the service including facilitating debriefing and providing senior support onsite. The role of the team manager is non-clinical.
Key Responsibilities
• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation
• Understanding of risk and risk management
• Understanding safeguarding adults and children processes and legal requirements
• To work autonomously in a fast-paced environment and under pressure
• Oversee re-admitters and clients being discharged on a weekly basis
• Responsible lead for allocated site, attend and lead discussions with MDT teams
• Responsible for keeping allocated site to a high standard and reporting any health and safety concerns
• To facilitate daily briefings with team to ensure continuity and safety
• Understanding of safety planning and de-escalation
• Monitoring and management of team training, absence and wellbeing
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Promoting people’ rights and responsibilities
• Conduct monthly supervisions and annual appraisals of supervisees
• Work and manage the team in-line with targets and KPI’s, ensuring that outcomes, outputs and impact are recorded
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery, providing advice, information, practical and emotional support to clients
• To attend all mandatory training including safeguarding and GDPR and actively embrace own CPD
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
• Maintain and ensure team compliance of accurate records, detailing interventions
• Abide by supporting governance such as Mind Policy and Proceedures, Understanding CQC standards and NICE guidelines around mental health
• Providing administrative support to the team
• Overseeing and provide shadowing to new staff members and volunteers
• Attend reflective practice, peer supervision and line management supervision
• Create and maintain good working relationships with partner agencies
• Provide guidance to support workers and volunteers
• To work with service managers and assist with reporting and monitoring
Person Specification
• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of line management within a mental health setting
• Experience of de-escalation
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Understanding of how to report and mitigate risks
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Understanding safeguarding adults and children processes and legal requirements
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approach
• Good communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Understanding of different databases such as Views, Salesforce and NHS
• Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.
• Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



                    The client requests no contact from agencies or media sales.
We’re looking for a Marketing and Communications Manager to lead our talented team, who deliver impactful marketing, communications, and media initiatives at the British Psychological Society.
You’ll be leading on the delivery of our marketing and communications strategy, focusing on member acquisition, retention, and engagement, utilising digital solutions to promote our membership, qualifications, registers and CPD offerings, and much more.
Your expertise in communication will be essential as you cultivate strong relationships with senior internal stakeholders, journalists and media contacts; driving proactive media opportunities to enhance our profile.
You’ll also play a crucial role in monitoring current issues in psychology and the psychological workforce, advising on communications strategies and supporting our campaigns that influence change.
We’re looking for someone with sound experience in marketing, communications and public relations. You should have a proven track record in managing marketing functions and cultivating media relationships, with the adaptability and solutions-focused mindset to thrive in a fast-paced environment.
Join us in advancing the discipline of psychology, and making a real impact on society.
Your responsibilities will include:
- 
	
Managing a team of five direct reports including communications officers, senior marketing executives and a media advisor
 
- 
	
Delivering an annual marketing and communication strategy to drive member acquisition, retention and engagement, with a focus on digital solutions
 
- 
	
Promoting other commercial products, including qualifications, registers and CPD
 
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Managing the relationship between the BPS and the media through the exploitation of proactive and reactive media opportunities, increasing media coverage and visibility for our members
 
- 
	
Collaboratively creating communication campaigns to support the work of our public affairs team, as they aim to influence change at governmental level
 
- 
	
Delivering media-related training to our volunteer psychologists.
 
Why Join Us?
At the BPS, we’re committed to creating a fair and respectful workplace. You’ll be part of a collaborative and talented team. We offer a friendly, values led working culture with an excellent benefits package that includes:
- 
	
Agile & flexible working
 
- 
	
Generous leave entitlement
 
- 
	
Occupational pension scheme
 
- 
	
Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
 
- 
	
Tailored learning & development
 
- 
	
Employee Assistance Programme counselling
 
- 
	
Life Assurance Scheme
 
- 
	
Discounts scheme with local and national organisations
 
How to apply
To apply, please send your CV and a covering letter detailing how you meet the criteria in the job profile. The closing date for applications is 12th November 2025 at 4pm.
The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK; we are unable to sponsor people requiring a work visa.
Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date. If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.
The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances.
Building a world where psychology transforms lives
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 139 countries and territories. For over 70 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.
FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.
As a proactive member of the Secretariat team, to deliver high quality, professional services to FIGO. This will be achieved by;
· Ensuring effective administrative processes within FIGO (incl. meetings support, notetaking, communication, facilities management)
· Supporting the Human Resources function at FIGO (incl. recruitment, BREATH HR and training)
· Coordination of Health and Safety/Fire Safety Support
                - To apply for this position, please send your CV and cover letter outlining your experience and interest in this opportunity via the Apply button. Please note that applications without a cover letter may not be considered. 
- Closing Date for applications: Wednesday 19th November 11.30pm
- Interviews will take place as we consider applications. If we find a successful candidate the advert will be closed early.
PLEASE NOTE THAT THIS POSITION IS OPEN TO THOSE WHO HAVE THE RIGHT TO RESIDE AND WORK IN THE UK. WE WILL EXPECT RELEVANT PROOF OF SUCH IF ASKED FOR AN INTERVIEW (PLEASE DO NOT SEND THIS INFORMATION WITH YOUR APPLICATION, THANK YOU).
            
FIGO is the only organisation that brings together professional societies of obstetricians and gynecologists on a global basis.
                    The client requests no contact from agencies or media sales.
At Citizens Advice Westminster, you will be part of a mission-driven organisation that empowers local residents through expert advice, advocacy, and education. As an Advice Manager, you will play a pivotal role in shaping the delivery of high-quality, multi-channel advice services, assuring that the most vulnerable members of our community receive the support they need and when they need it the most.
Your work will directly contribute to improving lives across Westminster, helping clients navigate complex issues such as debt, housing, benefits, and immigration. You will be a trusted leader, technical expert, and mentor, driving excellence in service delivery and championing continuous improvement.
You will manage outreach sessions, supervise advisers, and take ownership of debt casework and technical quality. From coaching and mentoring to shaping service innovation.
You will manage your own team, oversee outreach sessions, and lead on debt casework with full responsibility for quality assurance, performance metrics, and client outcomes. As a specialist in debt supervision and casework, you will:
- Deliver expert advice to vulnerable clients
 - Provide technical supervision and case checking to uphold AQS standards
 - Lead training and coaching in debt-related areas
 - Consult with partners and stakeholders to enhance service delivery
 - Monitor and communicate key policy developments in the debt advice landscape
 
We offer more than a competitive salary and a fulfilling career in a values-led organisation. Our benefits include annual season ticket loans, career breaks, and a deep commitment to your ongoing development. Whether you are honing your expertise in casework or growing into a leadership role in policy and campaigning, you will find room to stretch and thrive.
You will be part of a warm, inclusive team culture where collaboration is encouraged, opinions are respected, and every voice matters. We also offer flexible working arrangements, including the opportunity to work from home several days a week.
If you are ready to be a part of this community organisation offering a vital service to people who need our help, then click Apply to find out more. Please note we expect employees to spend 50% to 60% of their working time at the office or in outreach location(s).
Citizens Advice Westminster value diversity, promote equality and challenge discrimination. We strongly encourage applicants from all parts of society and believe that diversity is what makes us the leaders in what we do. Please help us by completing the Diversity Monitoring Form.
Citizens Advice Westminster works to make a difference to the lives of people in Westminster. We deliver a high quality, agile advice service.
Location: Islington (Hybrid)
Salary: £42,978 - £45,630 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Permanent
Closing Date: Tuesday 18th November 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Service Mannager at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Within the London Borough of Islington we run a comprehensive range of community based provision for survivors of all genders. At the core is our Independent Domestic Violence Advisor (IDVA) service which support those at the highest risk of harm. We have a number of specialist roles and pan-borough project, which provide targeted support to providers and work closely in conjunction with partner services and work with over 500 survivors each year.
About the Role
We are looking for an exceptional leader to lead on delivery of our community based support within the London Borough of Islington. These services include core IDVA teams and additional specialist roles, often supporting survivors at the point of crisis and highest risk. You will take a lead role in ensuring the high standards we set are achieved and identifying where and how we can make improvements. You will lead on development and maintenance of effective commissioning relationships and be able to identify and develop opportunities for service enhancement and growth. This role requires in person working, mostly at our Head office in Camden, which may vary or change depending on service demands.
About You
You will have leadership experience in a VAWG or other service delivery organisation which includes management of different service elements. You will be comfortable with managing risk and a calm, reflective operational leader able to support staff who are often working in crisis response mode. You will have used your experience of working in a service delivery environment to identify and implement service improvements. You will have good data literacy and eye for detail, particularly around service utilisation and reporting.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
 - Focus on learning and development (internal career progression and training)
 - Generous holiday entitlement
 - Employer pension contribution
 - Family-friendly leave and enhanced maternity pay
 - Access to Inclusion Networks
 - Daily clinical debriefing
 - Employee Assistance Programme providing free 24/7 support and advice
 - Employee Benefits Platform offering staff discounts, benefits and savings
 - Flow & Restore yoga classes
 - Meditation sessions
 - Cycle to Work Scheme
 
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
 - Knowledge, Experience and Skills
 
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
We have an exciting opportunities for a Qualified and/ or Trainee Multidisciplinary Advocates to join our established and friendly Advocacy Team.
We work for Rethink Advocacy, which is part of Rethink Mental Illness a national charity that has been transforming the lives of people severely affected by mental illness for over 50 years.
As an unqualified, inexperienced independent multi-disciplinary advocate, you will be required to enrol on the Level 4 Independent Advocacy Practice qualification and complete the course within a set timescale, using protected study time to focus on this. You will shadow experienced team members and then be observed providing advocacy to those who are eligible for our services until you are able to pick up a caseload of your own. You will receive training in the different remits of advocacy, instructed and non-instructed advocacy and safeguarding and be supported to develop a thorough understanding of the role and boundaries of advocacy. The role involves acting on the instruction of the people you support, empowering them to have a say in their situation, to understand their rights and any options open to them and supporting them towards self-advocacy. When providing non-instructed advocacy, you will ensure that the unique preferences and views of the person are taken into consideration in any decisions made by care providers.
As a qualified and / or experienced independent advocate, you will provide statutory and / or non-statutory independent advocacy to those who are eligible for the service within the community or care settings. This may include secure facilities, hospitals, care homes, supported living facilities and people within their own homes or temporary accommodation.
You will provide statutory and / or non-statutory independent advocacy within the community or care settings. This may include secure facilities, hospitals, care homes, supported living facilities and people within their own homes or temporary accommodation.
Advocacy is having someone by your side, and on your side, when you want to be more involved in decisions about your care, treatment and living arrangements. An advocate can talk through the situation you’re currently in and the options open to you. They can help you decide what you want and then communicate it to people. This is particularly useful if it’s difficult to understand things or to speak up and be heard.
Our Wandsworth and Richmond service provides a range of specialist advocacy services to Adults (and children) as appropriate across a range of disciplines. We provide a range of statutory (instructed or non-instructed) and non-statutory advocacy support in secure units, hospitals, care settings or in the community, working with a range of health and social care partners.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
                
                
                
                
                
                
                
                
                
                
                
                
                
                        
                        
                        
                        

